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University of Rochester Supvr Technical, Lab Med - 233332 in Rochester, New York

Supvr Technical, Lab Med Job ID 233332

Location Strong Memorial Hospital Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 053 Automated Lab



Under the general direction from the Chief Supervisor and Medical Director and with latitude for the exercise of independent judgment, participates in the management of the technical/administrative, financial, quality and personnel management functions of the laboratory section. The Laboratory Supervisor primarily provides technical support and supervision of daily technical workflow and operations. Provides no more than 10-15% of Bench level duties.


Under the general direction of the Laboratory Section Chief Supervisor, Medical Director and site Assistant Director of Operations.


Responsible for all laboratory section staff. May also directly supervise additional specific section areas as assigned.


Standard office equipment such as telephone, PC, Laboratory lnformation System (LIS) terminal, calculator, copier, printer, fax machine, and the like.


Note: Percent of effort reflects general expectations; actual effort may vary dependent upon section’s management organization

  • Administration/ Leadership: (20%)

  • Translates hospital and laboratory policies into effective section procedures. Communicates policies effectively.

  • Oversees compliance with and effectiveness of departmental and section procedures; recommends revision as needed.

  • Coordinates and consults with other section supervisors to insure integration and synchronization of various laboratory operations. Supports strategic initiatives.

  • Together with section faculty, develops goals and objectives for section that are in alignment with departmental goals.

  • Participates in laboratory and section management meetings and conducts or participates in regular staff meetings; follows up on issues and responds to inquiries in a timely fashion.

  • Encourages open expression of ideas and suggestions.

  • Models leadership skills of professionalism, positive attitude, team building, good judgement, and respect.

  • Accepts accountability for section's overall performance.

  • Operational Management/ Technical Performance: (30%)

  • Keeps abreast of current advances in the field and acts to evaluate and implement changes as appropriate.

  • Confers with Laboratory Director (faculty) and Laboratory Manager concerning laboratory testing and operations.

  • Evaluates new instrumentation and products; makes recommendations for implementation. Seeks opportunities to gain efficiency and reduce cost.

  • Ensures adequacy of laboratory supplies through an effective inventory management system.

  • Ensures adequacy of instrument performance, including preventative maintenance.

  • Participates in education of laboratory staff.

  • Ensures continual compliance with all regulatory requirements and agencies. Insures ongoing compliance and adequate documentation.

  • Ensures compliance with safety, infection control, and housekeeping policies.

  • Participates in process development, and monitors the efficient operation of the laboratory to assure prompt reporting of results within defined laboratory reporting parameters.

  • Participates in the development of instructional and training protocols.

  • Provides daily operational direction and technical guidance to staff through work assignments.,

  • Demonstrates thorough understanding of the daily operations of the section, and gives timely follow up to issues and questions.

  • Provides bench level technical support as needed.

  • Quality: (15%)

  • Participates in the development and administration of an effective Quality Assurance program measuring the critical aspects of service. Monitors and evaluates results of program, adequacy of indicators, and implements improvement actions.

  • Participates in the design, oversight, and monitoring of the laboratory Quality Control program to assure accurate reporting of results.

  • Proactively seeks information to improve work processes; researches and implements solutions to problems in a timely manner.

  • Understands and demonstrates the hospital vision and expectations of service excellence.

  • Fosters an environment of teamwork and doing it right the first time.

  • Personnel Management: (25%)

  • Accountable for technical and professional performance of all section employees.

  • Oversees performance evaluation process; ensures fair and accurate evaluation following laboratory standards of performance. Provides counseling and constructive feedback for employee development.

  • Directly supervises assigned section staff, including performance evaluations and actions.

  • Appropriately following Human Resource policies, recommends actions as to hiring, transfer, promotion, disciplinary action, and termination. Interviews candidates.

  • Accountable for laboratory staffing including adequacy and equity of scheduling and training.

  • Sets and models standards of behavior creating an atmosphere of teamwork and respect.

  • Participates in the development and maintenance of accurate and appropriate job descriptions

  • Financial Performance: (5%)

  • Oversees or directs laboratory section purchasing activities. Identifies and implements opportunities for reducing expenses and improving the efficiency of the process.

  • Understands financial impact of operational decisions.

  • Reviews assigned section’s business reports for accuracy and initiates corrections. Completes responses by stated deadlines.

  • Manages operational budget of expenses to meet section budget.

  • Evaluates impact of testing volumes changes and recommends budget adjustments as appropriate.

  • Participates in the development of the annual section capital budget.

  • Manages section manpower by ensuring the productive use of staff and setting limits for overtime (monitors usage).

  • Other related duties responsibilities and projects as assigned.


    Master’s degree in Medical Terminology, Chemistry, Biochemistry, Serology, or equivalent sub-specialty certification and 4 years of clinical laboratory experience. Bachelor’s degree in any of the above disciplines with 6 years experience in clinical laboratory science; or an equivalent combination of education and experience. Must be NYS Licensed or eligible for NYS licensure.

    NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.

    How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled