Support and Engagement Advisor (Part-time)
The Support and Engagement (S&E) Advisor will be responsible for advising on inquiries related to Social Security (SS), International Tax Identification Numbers (ITINs), and taxes as they relate to immigration compliance. The Advisor will be responsible for designing and developing weekly workshops for hiring managers and students about SS, ITINs, and taxes. Next, the Advisor will collaborate with the Assistant Director and participate in multiple orientation events across campus (River, Medical Center, Eastman). The Advisor will welcome new students, assist students with the immigration check-in process, and provide new students with information about the services the ISO offers. Finally, the Advisor will liaise with embassy and consular post representatives in the event of a natural or geo-political crisis.
conduct weekly drop-in sessions whereby international students and hiring managers can learn about applying for a SS number, an ITIN, and filing their non-resident alien taxes, such that they are in compliance with all state and federal tax regulations
schedule individual advising sessions for students who have specific questions as they relate to SS numbers, ITINs, and taxes
work with international students to ensure that they have completed the immigration check-in process upon arriving on-campus
assist with providing travel signatures to international students when they leave the country
monitor and respond to the tax email box
review SS Employment Verification Letters and contact students about the status of their letters
review ITIN documents and assist students with the application process
liaise with third-party vendor system and HR Payroll to troubleshoot system problems
collaborate with the Assistant Director, Support and Engagement and present orientation content at multiple schools across campus at the start of each semester (summer, fall, spring)
conduct virtual pre-departure orientation
deliver and orient students, with information about scams, and coordinate logistics
liaise with specific embassy/consular posts in the event of a crisis
- update the ISO website and all communication as it relates to taxes, Social Security, and ITINs, and immigration check-in
Other duties as assigned
Bachelor’s degree or equivalency in related field
2 years’ experience working with international populations
experience with international student orientation
experience collaborating across campus departments in higher education
experience with organizing Zoom meetings and Zoom webinars
understanding of the Social Security, ITIN, and tax process as they relate to international students
must be a Permanent Resident or U.S. citizen
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range: $ 25.72 - $ 36.01 Hourly
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Location: Central Administration
Full/Part Time: Part-Time
Opening: Part Time X20 hours Grade 052
Schedule: 8 AM-4:30 PM