Social Worker (Team Lead)

Rochester, NY



The social worker assigned to URMC Mobile Crisis Team functions as Team Leader for the service and clinically as a primary evaluator providing mental health assessment, and crisis intervention and treatment to complex mentally ill patients who are at risk in a variety of outreach settings, including group homes, shelters, patients’ homes, and other sites across Monroe County. As Team Leader, they provide supervision to an interdisciplinary group of clinical staff, as appropriate. The Team Leader may collaborate in policy and program development, operations managing, and plan program activities for the program area.

The social worker is also an integral member of the Mobile Crisis Team, providing psychosocial assessment, crisis intervention, resource consultation, and brief treatment, minimizing psychosocial risk and decreasing Emergency Department utilization.


  1. Provide psychosocial assessment to patients in outreach settings (i.e., group homes, shelters, patients’ homes) who are at exceptional psychosocial risk as needed. Provides psychiatric crisis intervention and treatment in the community to help stabilize patients.Provides clinical leadership to Mobile Crisis Team in the field. Exercises considerable independent judgment with respect to assessment and treatment of psychiatric patients in outreach settings.

  2. Functions as Team Leader and may assist in providing supervision and contribute to the evaluation of an interdisciplinary group of staff. Assists in onboarding activities for staff in the service including policies and procedures as well as clinical teaching/orientation. May assist with supporting the daily interdisciplinary treatment team meetings, which may include discussion of clinical cases and documenting minutes from those meetings. Provides coverage and accessibility for intakes, vacations, sick calls, as needed.

  3. Responsible for ensuring assessment of safety of scene prior to deployment of Mobile Crisis Team and accessing need for law enforcement services to ensure safety of Mobile Crisis Team in the field. Involves family and other mental health treatment providers as necessary in interventions.

  4. Documents treatment in patient’s electronic medical record in compliance with Division, Department, and Hospital Policy.

  5. Attends Social Work Division, Social Work in Psychiatry and Program staff meetings. Participates in activities of the Social Work and Psychiatry Division Psychiatry Division including, but not limited to, ensuring policies and procedures are implemented with regard to professional practice, discharge planning and patient care, timely completion of time reporting and other Hospital or Division forms; Hospital and Division mandatory in-service training programs and UHS reviews. Documents all interventions and contacts in patient's chart in compliance with Division, Department and Hospital policy. Participates in routine committee process of the Social Work Division, and facilitates Division and Hospital quality assurance and staff development activities.

  6. Subscribes to the departmental goal of creating a culturally competent environment by treating patient, families, trainees, and co-workers in a sensitive manner with appropriate attention to cultural differences. Participates in available cultural competency events and training appropriate to job duties.

  7. Ensures that proper treatment and referral protocols are followed with respect to child abuse, domestic violence, consultation with specialty clinics, and referral both within and outside of SMH.

  8. Participates in on-call activities of the Mobile Crisis Team, including after hours. Other duties as assigned.

  9. Teaching: Based on experience and as determined by the social work supervisor, the social worker may supervise social work or other master’s level graduate students. Upon invitation from the Program Director and in consultation with the social work supervisor, he/she may offer learning experiences for psychiatric residence, medical students, and family medicine residence. Supervision relates to psychosocial assessment and intervention with patients and their families.

  10. Research: Based on experience/interest, may participate in interdisciplinary research as determined by the Social Work Supervisor, in consultation with the Social Work Clinical Manager in Psychiatry.


Master’s degree from an accredited school of social work (CSWE) required

2-3 years professional social work practice beyond the Master's degree preferred.

Prior experience working in a psychiatric care setting and working with adult and/or pediatric and adolescent populations preferred.


  • Knowledge about and ability to provide behavioral health assessments/evaluations and evidenced based interventions;

  • Commitment to and routine demonstration of biopsychosocial approach to care of individuals and families;

  • Dedication to delivering a team-based integrated model of care

  • Demonstrates cultural humility and anti-racism values and works toward ensuring all patients feel welcome.


Licensure as a social worker, as defined by the State Board for Social Work, State Education department, Division of Professional Licensing Services is required. If licensure has not been obtained upon employment, the individual has 18 months within which to obtain it.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $58,510 - $80,600 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Strong Memorial Hospital
Full/Part Time: Full-Time