Secretary IV, Residency Program

Rochester, NY



Provide administrative support for the Center of Education with primary focus on the Pediatric Residency Program. This position, deals with confidential matters, provides administrative support to the Pediatric Residency Leadership and residents. This includes time management, prioritizing competing demands, and problem-solving. The position is a resource for residents, assisting with day to day office operations and resident inquires.

Responsibilities :


  • MedHub Evaluation distribution and collection: Assign resident, faculty and rotation evaluations; respond to faculty and resident inquiries.

  • Maintain and edit resident schedules in Qgenda and MedHub.

  • Manages survey collection systems, such as REDCap, for recruitment, alumni relations, conferences, program evaluations, and projects as needed.

  • Tracking and reporting required resident activities and compliance with program and ACGME requirements; provides the data to program leadership.

  • Troubleshoots administrative office issues as needed.


  • Assists Chief Residents with scheduling resident block experiences.

  • Manage calendars for Program Leadership, including Directors and Administrators.


  • Assists in coordinating and managing annual resident special events, which includes reserving locations, ordering catering, decorating for parties and annual meetings for 100-150 people.

  • Manages alumni database and relations. Creates outcome data reports of residents’ post-training activities and careers for department data collection and reporting.

  • Manages inventory of supplies, equipment.

Center for Pediatric Education

  • Liaison between the Department of Pediatrics and the School of Medicine & Dentistry for Pediatric Electives and shadowing experiences.

  • Assists Center for Pediatric Education with tasks similar to operational responsibilities listed above.

Other duties as assigned


  • Associate’s Degree required

  • Bachelor’s Degree preferred

  • At least 3 years of secretarial and office experience, including 1 year in a position which demonstrated the ability to work with minimum supervision and direct an office operation. Advanced secretarial skills required.

  • Demonstrates strong written and verbal communication and customer service skills. Team player with positive friendly attitude. This position requires daily interaction and communication with the residents, staff, and faculty on all levels. Ability to research new technologies to improve work flow and efficiencies. Strong organizational skills with ability to prioritize duties and multi-task. Must demonstrate the IICARE values and maintain student confidentiality. Experience with resident education, policy, procedures and regulations desired. Proficient in Microsoft Office (specifically in Word, Excel, and PowerPoint) and Adobe Systems (working with PDFs). Previous experience with GME systems, including MedHub, is plus.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $17.64 - $24.71 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: School of Medicine & Dentistry
Full/Part Time: Full-Time