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University of Rochester Public Safety Dispatcher - 224807 in Rochester, New York

Public Safety Dispatcher

Job ID

224807

Location

Central Administration

Full/Part Time

Full-Time

Favorite Job

Regular/Temporary

Regular

Opening

Full Time 40 hours Grade 025 Department of Public Safety

Responsibilities

POSITION SUMMARY:

Operates a Public Safety Department Communications Center to provide for the protection of University property, University students, visitors, patients and personnel and their property.

SUPERVISION AND DIRECTION EXERCISED:

Directs Officers to areas according to needs.

MACHINES AND EQUIPMENT USED:

CAD/RMS Dispatching System, Two-way radios, CCTV, Alarm Monitoring, Telephone System.

TYPICAL DUTIES:

  • Continuously monitors alarms and dispatching systems.

  • Dispatches Officers to areas according to needs or in an emergency in accordance with established procedures and/or the orders of the Officer-in-Charge.

  • May relay orders of the Officer-in-Charge in accordance with established rules and procedures.

  • Informs the Officer-in-Charge of all Public Safety activity taking place during the shift.

  • Follows established procedures and/or the orders of the Officer-in-Charge in making outside calls to fire, police, etc.

  • Answers telephone and radio calls. Notifies the Officer-in-Charge of non-routine situations and notifies Officers of routine situations which are then handled in accordance with standard procedures. May announce situations within the hospital in accordance with established wording and procedures.

  • Makes a daily check of communications equipment as to number, operability and condition, and reports to the Public Safety Director.

  • Maintains Security logs, journals and files; maintains electronic records.

  • Assists in orientating and training new dispatchers.

QUALIFICATIONS:

High School Diploma. Requires the ability to read and write, to use arithmetic and to meet and deal effectively and courteously with the public, students, faculty and staff.

NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

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