Project Assistant I - Desktop Support Team

Rochester, NY

GENERAL PURPOSE:

Project Assistant will work under the direction of the team leads imaging and deployment of desktop and laptop computers, assett inventory collection and recycling, trouble ticketing, and other support processes.

NOTE: The timeframe for this role is June 3 rd – August 9 th, 2024

RESPONSIBILITIES:

  • Work under the guidance of the department University IT AS&E/Collegetown and administration teams to assist with and/or actively lead activities pertaining to the assigned project.

  • Learn and utilize desktop imaging, deployment, assett inventory, ticketing, support processes and tools.

  • Track lessons learned throughout assignment for presentation to UIT leadership team.

  • Learn and demonstrate use of Microsoft Office toolset, SharePoint, and other project office collaboration tools.

  • Work closely with manager, establishing a goal plan with objectives to be completed by conclusion of assignment.

Other duties as assigned

QUALIFICATIONS:

  • High school diploma or equivalent required.

  • Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field preferred.

  • 1+ year of work experience is preferred.

  • or an equivalent combination of education training and/or experience required.

  • No professional work experience is required.

  • Technical aptitude with ability to quickly learn new technology preferred.

  • Ability to express complex concepts effectively, both verbally and in writing preferred.

  • Solution oriented with a positive attitude preferred.

  • Strong ability to prioritize. Strong attention to detail preferred.

  • Reliable and able to establish trust with your team preferred.

  • No professional certification required. Must be able to travel to designated sites as assigned.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $16.50 - $21.45 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Central Administration
Full/Part Time: Full-Time
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