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University of Rochester Physician Support Spec - 216553 in Rochester, New York

Physician Support Spec Job ID 216553


Strong Memorial Hospital

Full/Part Time Full-Time

Favorite Job

Regular/Temporary Regular


Full Time 40 hours Grade 009 SMH Neurology Pediatrics


8 AM-4:30 PM


Position Summary:

Performs complex secretarial and administrative duties, in a fast-paced environment with minimal direction and considerable latitude for independent judgement, in support of the clinical, educational, and academic programs. Responsibilities include time and calendar management to ensure daily manageability, telephone triaging and management, and information/data support.

Typical Duties:

  • Supporting division residency program by:collecting faculty availability prior to recruitment season, and organizing/scheduling faculty interviews. Making hotel/shuttle accommodations, creating itineraries for applicants during Interview season.On-going responsibilities include communicating with rotating residents (Peds, Med/Peds, PMR, Psych) in terms of sending emails with schedule, and communication about rotation dates, ordering meals and preparing meeting materials.

  • Manages faculty/provider documentation and information. Composes and types non-routine correspondence providing factual information. Transcribes letters of recommendation, proofreads, and ensure accuracy and timeliness of all written materials, including medical reports and correspondence, CV’s, presentations and business correspondence.

  • Triages telephones calls and messages from patients and referring physicians to faculty, residents and nurse practitioners. Personally interfaces with callers to ensure needs are met, managing and/or resolving various scheduling/coordination issues and answering questions as needed. Manages all incoming mail for faculty and advances practice providers assuring that all correspondence receives timely attention and is following up appropriately.

  • Manages faculty calendars by functioning as primary contact. Independently makes decisions about priorities of meetings, appointments, etc.Effectively balances competing demands of faculty member’s time by managing calendar, including all clinical activity, administrative meetings, research, education and academic commitments.

  • Arranges travel, conference registration and hotel accommodations for Faculty. Interfaces with organizations, hospitals and other to facilitate invited lectures and speaking engagements for the faculty member.

  • Processing reimbursements by gathering documents from providers, completing appropriate forms for reimbursement, and submitting information to the finance office.


Associate’s degree in Medical, Secretarial or related field and a minimum of three years of relevant experience required; or an equivalent combination of education and experience. Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records, preferred. Demonstrated customer relations skills.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled