Organizational Dev Specialist II - Technical Trainer

Rochester, NY

Responsibilities

General Purpose:

The OD Specialist is a member of a cross-functional team where teamwork, collaboration, and continuous learning are the norm.

Delivers classroom instruction for in-person and virtual technical training under the Learning & Development scope, including Workday platform. Participates in projects and other enterprise-wide training initiatives as requested.

Responsibilites:

  • Serves as a primary trainer and/or facilitator for the Learning & Development technical training team. Performs training and facilitation duties and manages classroom responsibilities related to in-person and virtual instruction.

  • Administers and coordinates educational processes related to the presentation and evaluation of in-person and virtual training, including but not limited to, classroom preparations, managing class roster and attendance, classroom management, and post-class evaluation review and action.

  • Works to gain general application knowledge and contributes while developing knowledge. Maintains knowledge of system workflows in keeping with current system upgrades. Attends training sessions and maintains broad knowledge of the systems in order to support users.

  • Applies current adult learning concepts and techniques to implement, manage, and evaluate learning initiatives.

  • Reviews, troubleshoots, and resolves training-specific requests and incidents. Collaborates with stakeholders to share participant feedback and communicate system issues.

Other duties as assigned

Qualifications:

  • Associates Degree in related discipline such as HR or Education required.

  • Bachelor’s Degree preferred.

  • 2 years of relevant experience in workplace learning required.

  • Or equivalent combination of education and experience required.

  • HR systems technical training experience preferred.

  • Experience in healthcare or educational environment preferred.

  • Experience using Workday platform preferred.

  • Strong attention to detail, ability to develop critical thinking skills, and creative solutions to complex problems required.

  • Strong verbal and written communication, teamwork, relationship building, and follow-up skills required.

  • Demonstrates or ability to develop exceptional presentation and public speaking skills required.

  • Strong questioning, listening, analytical, interpersonal, and organizational skills required.

  • Skilled in using MS Office applications, Zoom, and Learning Management Systems preferred.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $62,525 - $93,766 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Central Administration
Full/Part Time: Full-Time
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