Nurse Navigator

Rochester, NY


Provides individualized assistance, support and comprehensive coordination of care for patients and their families/caregivers, to eliminate barriers to timely care, facilitate flow through system, facilitate interactions with care team, increase patient and provider satisfaction, maintain point of contact with providers and serve as first point of contact for patients and families.


  1. Develops relationship with patients from time of diagnosis through initiation and completion of active treatment. Maintains collaborative relationships with families/caregivers, multidisciplinary provider(s), nursing leadership and staff and other internal service delivery departments. Provides ongoing emotional support and coordination of care for patient.

  2. Assures continuity of care: communicates pertinent information regarding patient issues with other team members; recommends services consistent with the patient's care needs and benefits; collaborates with schedulers to ensure all medical information is complete and available for visits including pre-visit diagnostic results and manages efforts with goal of having measurable impact on improving patient's overall quality of life.

  3. Coordinates patient education and care; serves as ongoing resource for patients and families during diagnosis and treatment; identifies patient needs and initiates appropriate referrals to supportive services/groups; collaborates with other care providers regarding how to best meet the needs and sequence care; assesses patient's learning style and health literacy to provide education at the appropriate patient level. Develops community partnerships and resources to improve access to care.

  4. Participates in development of standards, the implementation and evaluation of policies and procedures; the development of compliance with treatment guidelines and in the assessment of practice patterns, identifying needed changes and establishing measurable action plans.

  5. In partnership with data management staff, collects and reports data quality measures consistent with organizational needs.


Bachelor in Nursing required. Three to Five years of Nursing experience required or equivalent combination of education and experience. Required competence in critical thinking, interpersonal relationships and technical skills. Licensure as a Registered Nurse in NYS; certification in a Nursing specialty area preferred.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $ 75,650 - $ 98,342 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Location: Strong Memorial Hospital
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 044 PM&R Admin
Schedule: 8:15 AM-4:45 PM

Current Search Criteria