Medical Asst II, Primary Care

Rochester, NY


Provides support to clerical and clinical staff in a positive and professional manner. Occasional evening and weekend work is possible.


  1. Verifies demographics/insurance coverage, collects patients' payments and issues receipts while properly logging the info, generates patient encounter forms, communicates effectively via EMR system, schedules appointments, opens and distributes mail, responds to in-coming calls, maintains knowledge of practice to efficiently and effectively answer questions and offer direction to patients, maintains confidentiality per HIPAA regulations, attends staff meetings as required, sends and receives patient records, faxes, copies, and email documents.

  2. Sets up for anticipated provider procedures and examinations, performs vital signs, screenings and tests per provider directions, cleans and maintains exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control, returns patients' calls per direction of provider, performs a variety of technical assignments related to diagnostic testing (use of centrifuge to spin urine, use of accu-easy, etc.) and performs quality controls as required for all point of care (CLIA) testing.

  3. Assures equipment/supplies are available for provider, based on individual provider preference, maximizes room utilization (exam and procedure rooms) through establishing efficient communication systems with other members of the team and through assuring that needed supplies are available, conducts inventory of supplies, requisitions needed supplies from internal and external vendors, tracks utilization for cost trending purposes, makes recommendations regarding opportunities to decrease cost in use of equipment and supplies.

  4. Obtains various specimens, accurately labels, logs and processes specimens, to forward to hospital laboratories, assists providers in obtaining cultures, smears, and stains as directed, assists providers during exams, anticipating individual provider needs and complexity of the patient. Checks and calibrates equipment as determined by type of equipment and network standards. Cleans and prepares instruments to be sent to Sterile Supply, complies with standard HIPAA, OSHA, and Joint Commission regulations.

Other duties as assigned.


2 year college education leading to an Associate's Degree such as Laboratory Sciences or related medical field required. 2 years of recent experience working in a medical facility as a Medical Assistant required or an equivalent combination of education and experience. Experience with electrocardiogram (EKG), vital signs, and venipuncture required.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $17.50 - $22.75 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Location: Strong Memorial Hospital
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 092 Manhattan Square Family Med