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University of Rochester Lab Clinical Supt Tech V - Quality Assurance/QC/Safety - 224345 in Rochester, New York

Lab Clinical Supt Tech V - Quality Assurance/QC/Safety Job ID 224345

Location Strong Memorial Hospital Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 097 Specimen Recvng-Clin Labs SMH


8 AM-4:30 PM


Position Summary:

The Quality Assurance Operations Coordinator, with guidance from the Chief Supervisor, and shift Supervisor’s, oversees all aspects of the department QA activities including development of QA standards based on regulatory agency requirements, collection and documentation of QA data, monitoring of patient care QA issues and documentation of QA problems/corrective action/follow-up monitoring. The Operations Coordinator serves as the safety officer and maintains a safe working environment for the employees. S/he monitors use of proper safety attire, checks safety equipment, informs employees of safety regulations, and looks for safety hazards.

Job Duties:

Quality Assurance/QC:

  • Maintains a schedule of internal audits. Compiles audit data and reports results to the department Manager, Chief Supervisor and Quality Assurance Department

  • Records department internal and incident report level errors by employee

  • Presents internal audits, error data, and other pertinent quality topics at monthly QA meetings

  • Recognizes the need for and initiates random internal audits based on results of internal QA or customer related issues.

  • Documents and follows-up on audit findings and corrective action using the Quality Improvement Process template

  • Compiles QA monitor data and reports

  • Reviews and updates the Quality Assurance manual annually

  • Works with department supervisors and coordinators to develop yearly competency written examination for perspective areas

  • Maintains copy of laboratory procedure schedule and monitors the annual review process

  • Manages all aspects of standardizing SOP’s, Master Index, document numbering system and completion of document change control form. Coordinates yearly sign off by Chief Supervisor and Medical Director

  • Prepares QC materials for use in the laboratory (i.e. temperature charts, bleach rite, PM charts)

  • Prepares action items to help maintain department in technical readiness for regulatory inspections

  • Participates in regulatory (CAP and NYS) inspections and follows through on follow up action items


  • Continuously monitors the lab area for safety hazards bringing any found to a supervisor’s attention

  • Encourages proper use of safety equipment (gloves, lab coats, etc.) and notifies a supervisor of non-

  • compliance

  • Periodically verifies that safety equipment (i.e., fire extinguishers, fire blankets, eye wash stations) have been tested by the proper authorities.

  • Keeps abreast of available safety products and institutional safety issues and guidelines

  • Attends Clinical Laboratory Medicine safety meetings held quarterly and annual hospital-wide safety sessions

  • Assists in writing safety procedures

  • Trains (speaks with) all new SMS employees on issues of lab safety

  • Maintains chemical inventory spreadsheet

  • Maintains instrument inventory spreadsheet

  • Reviews and signs off on PM’s for eye wash, temperature and bleach charts. Takes action on any discrepancy

  • Maintains accuracy checks on thermometers via calibration or replacement.

  • Maintains Master copy of Safety Manual and reviews annually for procedure review and updates


  • Reports to Specimen Management Chief Supervisor.

  • Generally works independently, seeking guidance from laboratory Supervisors.

Functional Requirements:

  • Ability to identify and resolve problems

  • Ability to pay attention to detail and handle frequent interruptions

  • Works well in a team environment

  • Functions effectively in a rapidly changing environment

    How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled