University of Rochester IT Analyst/Programmer - 226907 in Rochester, New York
IT Analyst/Programmer Job ID 226907
Full/Part Time Full-TimeFavorite Job
Full Time 40 hours Grade 053 Department of Public Safety
The Department of Public Safety is seeking an Analyst/Programmer who will be assigned to work collaboratively with a team of other Analyst/Programmers to help with the strategic priority of managing the growth and assist in maintaining Public Safety’s production level IT infrastructure in a 24/7 365 day environment.
- This position is responsible for maintaining positive support relationships with DPS executive, administrative/field staff, affiliated vendors, partners and other University programmers assigned to Public Safety’s associated projects; providing technical direction & guidance while upholding high end user and work team satisfaction.
Functional job responsibilities include:
The Public Safety department itself manages approximately 200+ Windows 10 based workstations as well as a handful of Mac OS based workstations, both in an office setting as well as in a Dispatch Center setting where uptime is of high importance. The management of such workstations involves, but is not limited to:
Manage user accounts such as: Active Directory accounts, Microsoft O365 Exchange accounts, as well as a handful of other various law enforcement related software accounts and permissions.
Physically deploy and image department office workstations using an internal department MDT/Litetouch based deployment system.
Assist in the management and maintenance of related patrol vehicle computer equipment.
Physically troubleshoot/repair any hardware or software related issues that may arise.
Submit warranty requests when needed, and assisting in providing purchase recommendations for department related technical equipment.
Work with other University IT members to submit firewall requests when needed.
Assist in managing and setting up new cellular phones for department users.
Maintain current and relevant documentation on related processes and catalog related inventory relevant configurations (location, owner, IP information, DNS information, Subnet information, Gateway information, and etc...).
Assist in maintaining various affiliated servers, databases, and vendor purchased/home grown applications and integrations.
Exceptional valid NYS Driver’s License (will be operating UR vehicles).
PREFERRED EDUCATION/EXPERIENCE REQUIREMENTS:
Bachelor's degree in related discipline such as Computer Science, Computer Information Systems, or other related discipline. Preference given to applicants with 1-2 years of proven related experience in providing Information Technology support (preferably in a complex University setting); or an equivalent combination of education and experience.
Detail-oriented and possess the ability and have the willingness to learn.
Have familiarity with some or all of the following: software/technologies/programming languages:
Windows Server 2012 R2 or newer
VMware virtualization (App Volumes, vCenter/vSphere, etc…)
Microsoft Active Directory
Microsoft O365 Exchange
Microsoft O365 Suite
Desktop Imaging/Microsoft Litetouch deployment
Web Programming (PHP, MySQL, HTML, CSS, jQuery, etc…)
Bosch BVMS CCTV software
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled