University of Rochester Insurance Collection Spec in Rochester, New York

Opening

Full Time 40 hours Grade 008 URMFG Business Office

Schedule

8 AM-4:30 PM

Responsibilities

Position Summary:

Is responsible for resolving aged insurance accounts which have not been collected through billing and routine follow-up activities. Assesses payment probability to determine appropriate collection technique.

Responsibilities:

  • Resolves unpaid insurance accounts which have not been paid/rejected within a predetermined period and are impeding the prompt resolution of A/R. Contacts are via correspondence, telephone or meeting with insurance representatives.
  • If unable to resolve insurance problem with third-party insurance for any reason (lack of cooperation, etc.): researches, identifies and contributes to resolution, collaborates with internal payer contracting department and/or files and appeal.
  • Documents all actions for both patient and University personnel and interact with ancillary areas to secure needed assistance/documentation to meet insurers requirements.
  • Maintains a detailed knowledge of insurance regulations and billing procedures which affect A/R, so as to re-bill accounts correctly.
  • Responds to written and verbal inquiries.
  • Maintains records for effective reporting on both daily and weekly basis.

Qualifications

Associate's degree in Business Administration and 2 years of hospital patient accounting or consumer collections experience, or certification obtained from a nationally accredited billing program (i.e., Certified Medical Billing Specialist CMBS, Certified Medical Records Technician CMRT, Certified Medical Reimbursement Specialist CMRS); or an equivalent combination of education and experience. Ability to type 25 wpm.

EOE Minorities/Females/Protected Veterans/Disabled

Job Title: Insurance Collection Spec

Location: Medical Faculty Group

Job ID: 209648

Regular/Temporary: Regular

Full/Part Time: Full-Time