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University of Rochester Insurance Collection Spec - Strong West - 232001 in Rochester, New York

Insurance Collection Spec - Strong West Job ID 232001

Location Strong Memorial Hospital Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 008 SMH Hematology/Oncology - Strong West


Position Summary:

Is responsible for resolving aged insurance accounts which have not been collected through billing and routine follow-up activities. Assesses payment probability to determine appropriate collection technique.


  • Resolves unpaid insurance accounts which have not been paid/rejected within a predetermined period and are impeding the prompt resolution of A/R. Contacts are via correspondence, telephone or meeting with insurance representatives.

  • If unable to resolve insurance problem with third-party insurance for any reason (lack of cooperation, etc.): researches, identifies and contributes to resolution, collaborates with internal payer contracting department and/or files and appeal. .

  • Documents all actions for both patient and University personnel and interact with ancillary areas to secure needed assistance/documentation to meet insurers requirements.

  • Maintains a detailed knowledge of insurance regulations and billing procedures which affect A/R, so as to re-bill accounts correctly.

  • Responds to written and verbal inquiries.

  • Maintains records for effective reporting on both daily and weekly basis.


Associate's degree in Business Administration and 2 years of hospital patient accounting or consumer collections experience, or certification obtained from a nationally accredited billing program (i.e., Certified Medical Billing Specialist CMBS, Certified Medical Records Technician CMRT, Certified Medical Reimbursement Specialist CMRS); or an equivalent combination of education and experience. Ability to type 25 wpm.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled