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University of Rochester Infusion Center Scheduler - LATTIMORE - 237302 in Rochester, New York

Infusion Center Scheduler - LATTIMORE Job ID 237302

Location Strong Memorial Hospital Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 009 SMH Hematology/Oncology


8 AM-4:30 PM


Appropriate categories of patients served by the employee include:

Neonate Pediatric

X 18-65 yrs

X Over 65 yrs

Position Summary

Performs complex secretarial and administrative duties in a fast-paced Outpatient Hem/Onc Infusion center, with minimal direction and considerable latitude for independent judgement, in support of the Cancer Center. Responsibilities include routine and non- routine duties requiring complex decision making and advanced clerical skills, as well as outstanding proficiency in an Outpatient Infusion Center. Excellent communication skills and the ability to multi-task and prioritize are essential.

Supervision/Direction Received

Clinical Administrator.

Typical Duties

  • Responsible for scheduling multiple complex Infusion Center appointments. This duty entails working closely with the Infusion Center charge nurse to ensure all appointments are entered appropriately and accurately. Responsible for updating any scheduling changes as they may occur. Responsible for scheduling, arriving all Apheresis appointments. 35%

  • Assist in handling incoming calls in the treatment center, triaging to appropriate staff. Assess clinical urgency of situations. Daily filing of referral orders that come from referring physician offices on treatment center fax machine. Confirm health insurance authorizations. Interface with outpatient department to assure smooth transition of appropriate documentation that is required to provide patient services. Orders blood products from blood bank for next day’s transfusions. 25%

  • Receive incoming phone calls, triaging to physicians or nurses. Assess clinical urgency of the situation. Conduct phone interview with patients, collecting additional information to determine priority of appointment. 20%

  • Provides assistance to Infusion Center charge nurse, and all treatment center nurses as assigned. Print schedules out for nursing staff every morning. Exercise and maintain knowledge of all policies and procedures related to area of responsibility. Provide administrative support to and coordination from all aspects of patient care for follow up and referral patients. 20%

Machines/Equipment Used

Computer, Printer, Copier, Scanner.


2 years of post-high school education in secretarial studies or the equivalent and at least 3 years of medical office experience, or an equivalent combination of formal training and experience. Medical Terminology and detail-orientated in strongly preferred.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled