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University of Rochester Information Analyst I - Drug Diversion Detection and Prevention - 220150 in Rochester, New York

Information Analyst I - Drug Diversion Detection and Prevention

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Strong Memorial Hospital

Full/Part Time


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Full Time 40 hours Grade 051 Pharmacy SMH


Position Summary:

The primary goal of this position is to provide analytical support, actionable data, and operational/tactical recommendations to the Controlled Substance Diversion Officer (CSDO) as it relates to controlled substances handling and drug diversion detection and prevention. The position will also assist in the development and delivery of education for pharmacy, nursing, and providers.


Data Analysis/Data Visualization:


  • Review of controlled substance handling records (routine and ad hoc) utilizing Carefusion reports and/or Epic eMAR data as appropriate

  • Communication of found discrepancies to the involved person(s) and supervisor when applicable

  • Use of eMAR and/or Pyxis data to identify suspicious activity

  • Data summation and completion of audit template for formal diversion investigations

  • Trending audit data for policy adherence/suspicious activity

Data Visualization/Report Management:

  • Creation/management of both routine and ad hoc reports related to controlled substance handling and/or diversion

  • Responsible for distribution of reports to applicable nursing, pharmacy, provider leadership, as well as being the main contact for follow-up questions related to the report

  • Present trended report data to applicable nursing, pharmacy, or provider leadership

  • Creation/management of visualization tools (e.g. Power BI dashboard) for controlled substances handling and diversion data that will be used by the CSDO and nursing, provider, and pharmacy leadership

  • Educating applicable hospital leadership on how to utilize visualization tool

Education Development/Presentation:

  • Creation/Updating of comprehensive educational materials related to controlled substances handling/diversion prevention for pharmacy, nursing, and providers.

  • Ensure education is consistent with policy and federal and state regulations

  • Presenting controlled substance handling/diversion prevention educational topics to hospital staff and department leadership

Policy/Standard Operating Procedure (SOP) Revision:

  • Ad hoc review and update of controlled substance handling policy and standard operating procedures as directed by the CSDO

  • Ensure policy and/or SOP ensure compliance with Federal (DEA) and State (BNE) agencies

  • Liaison with departments impacted by policy to get feedback during revision process


Bachelor's degree with major course work in social or technical field; or an equivalent combination of education and experience.

Preferred Experience:

Qualified candidate must have a working knowledge of inpatient pharmacy operations including the different systems and technologies employed at SMH. Experience as a pharmacy technician or other relevant operations-related work in an acute care inpatient pharmacy department with excellent analytical, problem solving, and communication skills preferred. The candidate should have an established record of independent work and self-direction. Preference will be given to candidates with either advanced computer skills, particularly in programs like Microsoft Excel and Power BI or experience analyzing data.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled