Informatics Analyst Programmer

Rochester, NY


Provides general informatics support for the department of Pathology to include its clinical, research, and educational missions. Understands and analyzes user requirements from a broad range of operations and complexities to design and deliver informatics solutions. Works collaboratively with Pathology faculty, management, staff, and with other Information Technology professionals including strategic partners and vendors. Fosters and promotes all organizational efforts to improve informatics’ quality and delivery.


Reports to the CLSS Technical Manager for general direction and guidance.




Uses a variety of basic and advanced business/technical programs/applications to perform responsibilities involving systems administration, monitoring and data management and analysis. Includes IT assets supporting major URMC mission-critical systems and their supporting servers and peripherals, personal user hardware, systems and software, and a wide variety of clinical, business, education, and research software and systems. .


  1. Designs, tests, delivers, and supports informatics solutions, validating end user acceptance. Includes evaluation, configuration, development, and support of internally developed and vendor based systems and applications. (45%)

  2. Receives and reviews requests for information technology solutions and, working collaboratively with requesting staff, provides a needs assessment, suggested solution, resource, scope review, and suggests a priority level. (15%)

  3. Develops and works collaboratively to develop reports and reporting structures for faculty and staff. (10%)

  4. Continually assesses processes and procedures and makes suggestions on ways to improve quality, reduce costs, and gain efficiencies. (10%)

  5. Documents all processes and procedures needed to support and maintain delivered informatics solutions and keeps all documentation current and accessible. (10%).

  6. Responsible for support and maintenance of production systems as assigned including, but not limited to, internally developed solutions. (10%)

  7. Performs other responsibilities and projects as assigned.


  1. Models leadership skills of professionalism, positive attitude, team building, effective and thoughtful judgment, and respect.

  2. Demonstrates effective and professional written and oral communication skills.

  3. Demonstrates knowledge and understanding of health care and research operations.

  4. Understands the functions and roles of the division’s clinical, research, and education missions.

  5. Understands and is fluent with database theory and data mining strategies and tools.

  6. Understands and employs current accepted system life cycle management strategies.

  7. Rotates off-hour call duties with other CLSS staff.


  1. Adheres to all departmental and organizational policies and procedures.

  2. Demonstrates all aspects of ICARE values.


Bachelor’s degree in a related discipline such as Computer Science, Business, Mathematics, Statistics, Science, or Engineering, and 3-4 years of related experience, preferably 1-2 years in a supervisory capacity, or an equivalent combination of education and experience. Master's degree preferred. Substantial experience with, and understanding of, data management systems and tools. Requires an ability to understand how disparate end users interact with and benefit from IT systems. Experience working as part of an information technology support group, preferable in the health care field is a plus.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $ 48,000 - $ 95,000 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Strong Memorial Hospital
Full/Part Time: Full-Time