University of Rochester Veterans Jobs

Job Information

University of Rochester Info Tech Merchandiser - 226023 in Rochester, New York

Info Tech Merchandiser

Job ID

226023

Location

Central Administration

Full/Part Time

Full-Time

Favorite Job

Regular/Temporary

Regular

Opening

Full Time 40 hours Grade 008 University IT / CS

Schedule

8 AM-5 PM

Responsibilities

POSITION SUMMARY:

Provides support to the routine operations of the retail and back-office functions of the University of Rochester Technology store branches. Prepares routine reports and inventory databases, leverages existing agreements with distributors/vendors in the store’s supply chain to order products and deals with customer problems and complaints. Tracks receipt of orders and coordinates timely deliveries.

SUPERVISION AND DIRECTION EXERCISED:

None.

MACHINES & EQUIPMENT USED:

Standard office equipment, cash register and all equipment which is a part of the standard stock of University of Rochester Computer Sales.

TYPICAL DUTIES:

  • Provides back-office support for retail operations; works with IT merchandising team to make decisions regarding product range and selection; reviews, sets and maintains appropriate stock levels for retail locations.

  • Generates routine purchase orders and reviews them for accuracy; places supply orders with distributors or directly with vendors.

  • Generates customer quotes and or project proposals.

  • Monitors open orders and follows up with customers and vendors as needed; ensures product arrival meets timeliness and acts on alternatives where delays cannot be avoided.

  • Monitors point-of-sale and inventory databases; maintains current status of stock availability. Within established limits and the context of agreements, place and track orders for technology products and return merchandise as needed.

  • Coordinates delivery for all UR Technology store purchases; develops schedules for deliveries based on anticipated product arrival from distributors; manages delivery issues and monitors the receipt of product and report issues to management.

  • Provides customer service in branch retail locations; demonstrates and may sell computer equipment, accessories, software and supplies.

  • Resolves day to day operational situations and customer complaints and problems.

QUALIFICATIONS:

Associate's degree and 2-3 years of related experience; or equivalent combination of education and experience. Experience with both PC and Macintosh environments and word processing, spreadsheets, graphics and database software preferred.

NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

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