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University of Rochester Immigration Specialist - 228039 in Rochester, New York

Immigration Specialist Job ID 228039

Location Central Administration Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 054 International Services Office


GENERAL PURPOSE: Associate Director leads ISO's programming to support the University's international population through innovative programs that engage and integrate them with the University and the greater Rochester community. This position conducts regular assessments of the experience and utilizes data to develop a programming strategy that builds and fosters awareness of issues and develops programs that ensures a transformative experience.


Program Development 25%

  • Conducts assessment of the international student experience to develop programs and advocates for services and support across all units

  • Develops programs and initiatives based on assessment data

  • Collaborates with all relevant units to identify issues and explore opportunities for international student success

  • Tracks trends and developments in international education and international student development to inform and calibrate program development and assessment

  • Communicates frequently with UR audiences, including parents, alumni, international populations, faculty and staff

  • Promotes and assists with programs that align with larger cross-institutional initiatives for comprehensive internationalization

    Program Evaluation & Management 25%

  • Evaluates programs for effectiveness and student satisfaction

  • In collaboration with the ISO Student Services team, develops and implements International Student Orientation Program (ISOP) for undergraduates, graduate students, and dependents

  • Develops and implements on-going programming that supports students and dependents

  • Develop and manage the ISO non-resident tax preparation program, including the ITIN enumerations

  • In consultation with the Student Services team, divisions and admitting units, develops a needs-based Social Security Number (SSN) enumeration strategy

  • Works with the Director of International Student Engagement in the College and Alumni Relations to coordinate the in-country pre-departure orientations

  • Collaborates with the Paul J. Burgett Intercultural Center to design and deliver university-wide intercultural communication workshop and intercultural presentations to students, faculty, and staff.

  • Develops and manages programming budget

    Advising and other Support Services 25%

  • Serves as an advisor to the International Student and Scholar Advisory Board

  • Serves as a resource and point person for students in crisis and their families with internal university units and external agencies as required

  • May serve as Designated School Official and Alternate Responsible Officer to assist with F and J students

    Supervision and Training 20%

  • Hires and trains program staff

  • Supervises and evaluates Program Coordinator and student staff

  • Trains departments as requested in intercultural communication and best practices related to international student support

    Other duties as assigned 5%


  • Bachelor's in a related field (e.g. International Relations, Humanities, Social Science, Communications) required.

  • Master’s degree preferred.

  • Five years of direct experience working with international students and scholars or equivalent combination of education and experience required.

  • Experience in design and implementation of orientation and support programs, assessments and program evaluation, team leadership and project management. Must be able to work with a diverse population, demonstrate excellent communication and presentation skills required.

  • Experience in design and implementation of intercultural competency curriculum and intercultural communication preferred.


    Must be able to meet the Department of Homeland Security U.S. citizenship/Legal Permanent Resident requirements to serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) required.

    How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled