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University of Rochester Imaging Sciences - SMH Interventional Radiology Patient Experience Coordinator - Level III - 233031 in Rochester, New York

Imaging Sciences - SMH Interventional Radiology Patient Experience Coordinator - Level III Job ID 233031

Location Critical Care Nursing Full/Part Time Favorite Job Regular/Temporary Regular Schedule

FT position available, 40 hour position, 8/10 hour shifts primarily days with on call responsibilities.

Responsibilities

Seeking a highly motivated and organized individual, for a fast-paced procedural area to take on the role of patient experience coordinator for the Department of Imaging Sciences at UR Medicine. This individual will be responsible for performing pre procedure screening and educational calls to patients prior to their interventional procedure to ensure the patient arrives properly prepared. This role must be flexible and work collaboratively with leadership and members of the multi-disciplinary team at SMH to assist in the delivery of an exceptional patient care experience. Tracking and reporting of service metrics will be required, in regards to patient cancellation, no show data, and patient satisfaction. Clinical competence within IR will be maintained. A minimum of a BSN is preferred. ACLS is required.

Qualifications

Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.

How To Apply

Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.

EOE Minorities/Females/Protected Veterans/Disabled

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