Health Data Coordinator IV

Rochester, NY

GENERAL PURPOSE:

This position is responsible for primary care population health management and clinical quality metric performance improvement data collection, tracking/monitoring, reporting and outreach. Provides data analysis and status reports for performance and quality indicators using clinical dash boarding platforms and other reports. Directly supports operational efforts for payer contracts, provider compensation plan, quality, and other population management initiatives that require clinical quality metric data collection. Leads practice teams in quality and process improvement initiatives. Supports these initiatives with collection and reporting of data trends in quality initiatives. Supports data analytics supervisor with development, testing and education for implementation projects for data coordinators and other staff as appropriate.

Assists in onboarding, training, mentor new coordinators.

RESPONSIBILITIES:

  • Comprehensive Data Tracking, Monitoring and Analysis: Utilizes patient database and reporting applications to: collect and analyze data for reporting and decision-making, monitoring the quality dashboard and other payer incentive metrics to review threshold goals and provide readout to Providers to get back on target with goals; build queries as necessary for quality and other population health initiatives; share best practice models with Data Analytics Coordinator I staff; and to assist data analytics supervisor with new applications testing and development of workflows for data coordinator staff.

  • Develops and maintains database queries and spreadsheets to provide trending data as indicators of performance, including but not limited to quality metrics, patients due for care risk assessment, and value-based care initiatives. Leads analytical, quality and operational project; participates in monthly meetings, or more often as needed, for communication of activities that impact the role, practice workflows and operations.

  • Report Generation: Develops and maintains reports related to clinical quality metrics and population health management including practice and provider performance dashboards from system databases at least monthly and hospital/transfer in care reports for timely follow up appointments at the direction of the physician. Reports data trends and analyzes variances in a timely manner to appropriate stakeholders for intervention; identifies database discrepancies that impact outcomes; identifies quality or other care gaps in need of increased prioritization. Submits clinical data as requested to support quality, outreach, risk, or other value-based care initiatives; assists data analytics supervisor with new report development and testing pertinent to data coordinator workflows.

  • Team Based Care and Process Improvement: Supports practice teams in identifying and closing gaps in care for the entire office patient panel as well as helping to create action plans to meet year-end goals for reviewing outside agency and changes in health reform. Collaborates with physicians and practice teams to develop and optimize workflows and other process improvement initiatives. Maintains knowledge of practice operations and procedures with the ability to effectively participate in recommending and planning process improvements. Owns more complex process improvement projects such as assisting with payer metric reconciliations and problem-solving diagnosis code validations.

  • Staff Development and Training: Works collaboratively with the data analytics supervisor to interview potential candidates; assists in support and mentoring new data coordinators for success in the role; trains newer data coordinators on best practices, workflows and data validation techniques; performs site visits with the data analytics supervisor.

QUALIFICATIONS:

  • A.A.S. degree required

  • B.S. or B.A. degree preferred.

  • 3 years’ experience in a professional office environment, including 1-3 years clinical, operational, quality data collection and reporting experience required

  • Or equivalent combination of education and experience required.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $18.89 - 25.51 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Strong Memorial Hospital
Full/Part Time: Full-Time
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