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University of Rochester Get Ready to GROW Client Intake and Administrative Support Staff - 237150 in Rochester, New York

Get Ready to GROW Client Intake and Administrative Support Staff Job ID 237150

Location The College Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 051 Psychology-Children's Inst


8:30 AM-5 PM


GENERAL PURPOSE: The Get Ready to GROW Client Intake and Administrative Support staff member provides support, direct screening and facilitative services to early childhood programs, healthcare providers, and community-based organizations as well as parents/guardians in an effort to improve young children’s overall health and development. Specific emphasis is placed on providers’ and parents’ immediate access to child screening results, resources, and services that meet children’s identified needs. The Administrative Support staff will: organize and monitor screening and community events, maintain calendars, schedule families for screenings, maintain and monitor screening data, support parent/guardian access to screening results on the family/parent portal, complete some screenings, and provide follow-up support as needed for families. Job responsibilities contribute to supporting parents/families, especially those in underserved populations, to access quality and culturally competent services for their children. These responsibilities will be fulfilled as a member of the Get Ready to GROW team and as Children’s Institute staff – thereby increasing overall program, family and community engagement capacity in the Finger Lakes region of New York State. SPECIFIC RESPONSIBILITIES:

  • Organizes screening events, family sign-up, screening calendar, and updating of resources and forms. Communicates with partners in community-based locations.

  • Establishes a visible individual and organizational presence in the community. Provides information, services and support where family members live, work, spend time, and access services. Demonstrates flexibility to work occasional evenings and weekends for community events. Participates in Children’s Institute’s marketing, communication, community and outreach teams and activities to develop relationships and awareness with families, programs, and communities.

  • Provides information to families and programs while developing and practicing cultural humility and using authentic methods that respect cultural, educational, linguistic, literacy, health and educational needs and life experiences. Support families’ connections to necessary services. Provide basic developmental and comprehensive screening information and additional resources that promote program/parent/family understanding of content. Document screening / referrals/ service outcomes and follow-up in web-based database. Becomes familiar with community agencies and the services they offer in order to share such information with families appropriately.

  • Supports meetings of conveners and collaborative partners: Provides administrative support, assists in preparation of materials, meeting notes, follow-up, etc.

  • Completes routine project-related administrative tasks. Maintain ongoing communication with project partners and participants to facilitate timely data collection and sharing in compliance with project requirements. Support communication needs as appropriate. Support development and management of program documents and materials. Participates in administrative and staff teams at Children’s Institute to develop, strengthen and align relevant processes and practices, and technology implementation.

  • Other duties as assigned


  • Bachelor’s degree preferred. Lived experience beyond what can be learned in formal educational settings is valued and considered required.

  • Previous experience in a service-related field (5 years minimum) required

  • Demonstration of empathy, acceptance of a variety of clients, and the ability to work one-to-one in a supportive, nurturing relationship. Passion for helping children grow and thrive. A bility to communicate well written and orally in English (and Spanish, preferred). Professional and positive attitude, Confidentiality of personal child/family and program information, Enthusiasm toward the work and the mission of the organization, Dependability; follows through in a timely manner, Punctuality, Neat and legible handwriting, Computer literate (Word, Excel web- based system data entry), Courteous, calm, and respectful, Demonstrated commitment to equity and anti-racism work. Desire to learn, develop professionally, and innovate with processes, technology, and use of data. Bilingual (Spanish) preferred.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled