University of Rochester Environmental Svcs Supvr, MC in Rochester, New York


Full Time 40 hours Grade 051 Environmental Services SMD




General Purpose

Directs housekeeping, food and nutrition, hospital stores, transportation, and linen services in patient care areas.

Specific Responsibilities

Under general supervision and in accordance with established policy:

Directs the work of such personnel as Environmental Services Workers and Unit Support Assistants; schedules their work and determines that established standards of quality and quantity are met. Interviews, hires, evaluates, and disciplines staff. Verifies time worked and time cards.

Trains employees with emphasis on working procedures, operation and use of new equipment and materials, safety and University policies. Schedules employees for in-service training programs.

Forecasts and orders supplies from external venders for patient care, central department and linen operations using manual and computer systems. Assures that adequate supplies are received in a timely manner to meet the needs of customers while controlling waste and misuse.

Participates in the collection of quality control and quality assurance data to meet the requirements of New York State Department of Health, JCAHO, OSHA, and other regulatory agencies, as well as department standards.

Conducts routine operational meetings with staff. Conducts in-service training programs for staff and other department personnel. Conducts monthly classes for Unit Support Assistant Program.

Responsible for resolving patient complaints and service related problems in assigned patient care areas.

May assist in development of departmental budget and oversees operating budget.

Ensures departmental cleaning expectations are achieved for assigned areas.

Identifies areas for improvement and works collectively to ensure an appropriate resolution is achieved.


High School graduate and 2 years in a supervisory capacity in Housekeeping or a related field; or an equivalent combination of education and experience.

EOE Minorities/Females/Protected Veterans/Disabled

Job Title: Environmental Svcs Supvr, MC

Location: Central Admin-Sr VP & CFO

Job ID: 206872

Regular/Temporary: Regular

Full/Part Time: Full-Time