University of Rochester Director, Academic Operations in Rochester, New York


Full Time 40 hours Grade 054 Simon Grad Sch Admis/Reg


Position Summary:

The Director of Academic Operations provides administrative management of Simon Business School’s program and curriculum and provides leadership, institutional memory, consultation and continuity to Simon’s academic operations in support of the Dean of Faculty & Research, the Graduate Curriculum Committee (GCC), and other academic committees. In close coordination with the Simon Registrar and Office of Student Engagement (OSE) is responsible for all academic operation functions at Simon; develops, directs and coordinates the implementation of academic operation policies and procedures; and with regard to other University reviewing agencies (AACSB, NYSED, etc.) advises School administrators and faculty on a wide variety of unique and complicated academic operation issues.


Strategic Systems Oversight and Project Management

  • Provide project management to Simon Business School in coordination with the University on enterprise-wide systems implementations, including but not limited to the UR Student Workday SIS system migration. Develop a complex project plan and manage a School-wide team of users and systems experts who will work with the University to meet deliverables related to configuration, data migration, testing, and “go live” dates. Work closely with units across Simon and the University serving as the Simon School business unit expert with guidance and recommendations to users. Develop project documentation that is shared across key stakeholders.
  • Lead the Simon Business School transition from a quarter-based academic term to semester-based academic term model. Work across the School and within the University to develop and implement a project plan that aligns with the School’s transition to UR Student SIS.
  • Measure project performance using systems, tools, and analytics to provide periodic reports to the Simon School Senior Leadership team on project progress to date relative to goals, gaps analysis, and recommendation for resource allocations.
  • Work strategically to understand the current and future business needs of Simon Business School. Develop recommendations and ultimately work across functions and School departments to develop or re-engineer business processes that will enhance and improve the faculty and student experience,
  • Measure project performance while also providing access to data that is relevant to future School-wide decision making.
  • Provides an overview to Blackboard LMS and the Simon student portal during Orientation for new students.

Course Management

In close coordination with the Dean of Faculty and the Simon School Registrar’s office

  • Re-design Simon course taxonomy; manage course numbers for clarity of approved study tracks and transcripts
  • Develop, document and implement a processes to: manage the introduction of new courses into the curriculum and course regularization; manage routine course updates, including updates to title, course descriptions, and course catalog materials; Develop and implement a course and curriculum approval process to manage changes to required and elective curriculum
  • Develop and implement policies for course substitutions and transfer credits. Maintain and communicate a database of approved substitutions as well a process for exceptions that requires further review. Authority to manage the exception process in conjunction with the Dean of Faculty
  • Maintain the Simon course catalog for online publication and annual review process.
  • Facilitate consistency of course content across multiple offerings of the same course and throughout program sequencing

Study Plans

  • Develop and routinely review study plans with appropriate stakeholders for continued improvement of academic programs. Gather internal feedback, external benchmarking, and other data to inform decision making processes
  • Manage pre-requisites and all processes related to exceptions and course sequencing
  • In coordination with the OSE and Registrar’s offices, ensure that all graduation requirements are supported by schedule of classes for all programs

Data Management

  • Drive collection of new data and the refinement of data from existing sources; merge data from multiple sources, clean and manage data; apply and use algorithms and other advanced techniques
  • Works with units across the School to ensure that data is available for reporting and analysis


Bachelor’s degree required with a Master’s degree preferred. Strong preference for academic training in systems, statistics, mathematics, or a technical discipline. 4-5 years of prior experience in analysis and dissemination of information. Knowledge of curriculum and program standards in higher education, with the capacity to work with large data sets including tools such as Excel, Access, and SPSS. Strong analytical, organizational and interpersonal skills are a must as is a strong technical aptitude. Demonstrated ability to proactively take initiative, work independently and collaboratively, while balancing competing priorities, resources and responsibilities. Ability to maintain strict confidentiality and handle sensitive information while working with faculty, senior administrators, and external agency representatives. Highly responsible with sound personal judgment and knowledge of university and campus organizational structures, functions, policies, procedures, reporting relationships and communication channels.

EOE Minorities/Females/Protected Veterans/Disabled

Job Title: Director, Academic Operations

Location: Simon Grad School Business

Job ID: 212859

Regular/Temporary: Regular

Full/Part Time: Full-Time