Department Coordinator IV

Rochester, NY


The Department Coordinator IV collaborates with Program Directors, Managers, and Supervisors in Administrative Services; Data Analysts; Chaplaincy Services; Communications Center; Financial Case Management; Financial Counseling; Acute Care Coordinators; Interpreter Services; Ambassador and Guest Services; Social Work; Admitting; Environmental Services and Patient Transportation to ensure the Hospital and Program maintain high standards of quality and excellence with staff credentialing compliance, policy development/maintenance and facility management.


Compliance/ Quality Assurance – (> 700 Staff Members) Manages the Programs’ credentialing/compliance files for Joint Commission, Department of Health, Office of Mental Health and hospital wide policy compliance. Develops/Maintains databases to ensure staff documentation is accurate, submitted by the due dates and in compliance for reviewers; i.e. NYS Licensure and Child Registry; Certifications; Mandatory Trainings. Recommends processes and compliance for all new annual staff requirements. Collaborates with Interpreter Agencies to ensure agency interpreter staff compliance.

Facilities, Property and Renovation Management – Consults with the Directors and Managers in the assessment of capital and physical plant needs for all the programs. Manages and approves the annual and emergency capital budget processes. Collaborates with all UR and URMC support departments to direct renovation projects and ensure that required work is performed in a timely fashion, within quality standards. Manages physical plant emergencies, such as flooding. Oversees the space inventory and annual space survey and furniture/equipment inventory and maintenance.

Contract and Policy Management – Manages all the programs’ vendor contracts and department policies. Develops/Maintains databases to follow up with vendors/UR Procurement Services and Directors/Managers for policy updates. The Joint Commission requirement is that all policies are reviewed at least every three years.

Special Projects, Social Work and Care Management Reception desk coverage (as needed basis), and Other duties as assigned


  • Bachelor’s degree required

  • At least three years of administrative and office experience, including one year in a position which demonstrated the ability to work with minimum supervision and to direct an office operation or equivalent combination of education and experience required

  • Advanced administrative and software skills. Proficient in Microsoft office specifically: Outlook, Word and Excel preferred.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $20.92 - $29.29 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Strong Memorial Hospital
Full/Part Time: Full-Time