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University of Rochester Crisis Specialist, Psychiatry - 232600 in Rochester, New York

Crisis Specialist, Psychiatry Job ID 232600

Location Strong Memorial Hospital Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 051 Psychiatry SMH Crisis




Functions as a member of the Department of Psychiatry's Crisis Stabilization Team serving complex psychiatric patients in crisis in the CPEP and inpatient psychiatric settings.


Under general direction and with latitude for independent judgement:

  • Provide support to patients as needed including, but not limited to engaging in activity, discussion, addressing needs where appropriate.

  • Recognize moments of stress for patients and provide proactive calming strategies that support a positive and therapeutic milieu.

  • Responds to psychiatric patients in crisis who are in the CPEP and/or in the inpatient psychiatric unit setting to support the immediate need for de-escalation, to provide patients with emotional and tangible support to regain behavioral control and to support patient's progress towards meeting goals established in their individual care plan.

  • Engages in debriefing discussions with the psychiatric team responding to crisis.

  • Assist patients to ensure there is clear understanding of the patient's needs, as well as the expectation of safe behaviors on the unit to ensure a safe milieu.

  • Manages time in order to provide support to multiple psychiatric units within the day.

  • Trains to provide support and respond to patients who are in emotional distress with skills in trauma informed care, verbal de-escalation and OMH approved physical interventions as needed to ensure a safe milieu.

  • Communicates with unit staff and Department of Public Safety as necessary to provide unified support of the patient in psychiatric crisis and to ensure a safe milieu.

  • Participates in data collection for Crisis Stabilization Team Services.

  • Orients and trains new staff.

  • Participates in all Quality Improvement activities.


    Associate's degree in a health-related field and 3 years experience in human services, preferably in a psychiatric crisis or emergency setting; or an equivalent combination of education and experience.

    How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled