Clinical Operation Support Tech III

Rochester, NY



  • With general supervision and direction, accessions outside slide consultations and reference cases in the laboratory information system. Creates the pathology report by entering the gross description and labels outside slides and blocks with URMC accession number. Triages cases to the appropriate subspecialty or pathologist. Maintain filing system and computer retrieve/return log for outside material. Maintain a pending list for additional material received at the request of our pathologist. Return outside material after 30 days via FedEx. Handle phone calls from clinicians or clinician’s offices requesting reports or updates on specimen processing. Process additional testing requests per outside location or Cancer Center. Maintain a relationship with clinical offices and providers to ensure accurate and timely reporting of diagnostic information on referred material. 90%

  • Serves as backup to other support staff and as general support for the pathologists and laboratory supervisors and staff. 5%

  • Greet and direct visitors to the unit. Other duties as assigned. 5%


  • Reports to: Surgical Pathology Supervisor


  • Ability to manage multiple competing priorities and projects.

  • Ability to interact effectively and professionally with co-workers, customers, and vendors.

  • Good computer and organizational skills.

  • Ability to adjust work schedule if needed to meet project timelines.

  • Professional discretion with confidential patient results.


  • Excellent Communication, word processing and computer skills are essential.

  • Is able to prioritize and maintain focus when responsible for the completion of multiple tasks during one shift.

  • Adherence to all University, Division and Department policies.

  • Demonstrates all aspects of iCARE values.


  • Associate's degree in Laboratory Sciences and technical training closely related to this position required

  • 1 year of laboratory experience preferred

  • Or equivalent combination of education and experience

  • Familiarity with medical terminology preferred


Experience in laboratory and familiarity with Laboratory Information Systems, Medical Terminology, Microsoft Office Suite, eRecord.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $20.31 - $27.42 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Strong Memorial Hospital
Full/Part Time: Full-Time