University of Rochester Veterans Jobs

Job Information

University of Rochester Associate Director Coding & Charge Capture - 224799 in Rochester, New York

Associate Director Coding & Charge Capture Job ID 224799

Location Medical Faculty Group Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 056 URMFG United Business Office


8 AM-4:30 PM


Job Summary

The Associate Director for Charge Capture and Coding is responsible for directing all manual charge capture and coding activities and implementing recommendations for process improvement within coding operations and all impacted revenue cycle processes. Areas of oversight include: manual charge capture, provider documentation abstraction, coding edit resolution, provider documentation and coding auditing and coding education. The Associate Director interprets operational level reports, analyzes data, and presents charge capture and coding improvement opportunities to the Director of Revenue Cycle and other United Business Office leaders (e.g., Revenue Cycle Advisors). The Associate Director is required to have demonstrated advanced knowledge and understanding of all aspects of billing office operations, including principles of staff management/supervision, office workflows, coding operations, including compliance requirements as well as auditing and education. The Associate Director for Charge Capture and Coding reports directly to the Director of Revenue Cycle.

Key Functions and Expected Performances

With general direction of the Director of Revenue Cycle and considerable latitude for initiative and judgment:

30% Drives revenue cycle results by effectively directing all manual charge capture and coding activities for all URMFG physician services within established guidelines and production standards. Ensures all teams adhere to established policies and procedures. Provides leadership and operational expertise to support all coding-based initiatives across multiple functions across the UBO. Recommends improvement ideas to Director and implements approved changes and ensures that staff receive the training to ensure their understanding of quality/performance improvement initiatives. Documents findings and addresses performance metric improvement plan with Director of Revenue Cycle, clearly defining the plan of action and accountabilities.

20% Monitors and assesses current operations to identify opportunities for performance and process improvements and provides a high level of problem solving to support continual change management; recommends ideas to Director; implements approved changes and ensures that staff receive the training to ensure their understanding of quality/performance improvement initiatives.

20% Influences others to cooperate and assist with projects or departmental responsibilities. Provides regular feedback, if applicable. Directs the activities of managers under own supervision. Recruits, hires, trains, evaluates, and perform disciplinary actions as necessary following department and University guidelines. Constructs and monitors management development plans and fosters functional unit employee engagement through focused team-building efforts, surveys and follow-up action plans.

15% Reports regularly to Director of Revenue Cycle regarding financial and operational performance. Provides assistance and support to Director by acting in a project management capacity by leading various initiatives impacting URMFG coding and revenue cycle operations. Identifies issues and uses consultative ability to develop resolution strategies. Directs implementation of operations improvement measures. Prepares and monitors operating budget for assigned area of responsibility; may develop and submit capital budget requests. Exercises cost control to stay within budget; approves expenditures within defined scope of responsibility; identifies variances and develops action plan to address; keeps Director apprised of budgetary impact issues.

10% Keeps current on relevant areas of knowledge and acts as a resource to staff. Interprets and ensures compliance with regulatory standards and requirements; keeps abreast of regulatory requirements, professional standards and competitive industry practices, as well as organizational initiatives with potential to impact current operations; monitors impact on existing activities to maintain service levels and work quality.

5% Cultivates and maintains professional relationships with primary customers within area of responsibility including medical directors, physicians, physician groups, patients, clinic leadership, supply vendors and external entities to foster opportunities for revenue enhancement, enhanced customer service and to positively impact core clinic measures.

May perform other duties as assigned.


  • Required:

  • Bachelors Degree and 5-7 years of medical billing office experience of which 2-5 years were at the management level; or equivalent combination of education and/or experience.

  • Demonstrated organizational and problem-solving skills

  • Effective written and verbal communication skills

  • Preferred:

  • Strong working knowledge of the professional billing software applications

  • 2 years of experience building reports, interpreting data and developing recommendations for process improvement.

    How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled