Assistant Supervisor Pharmacy Technician (Outpatient)

Rochester, NY


Supervises the activity of the Pharmacy Technicians. Assures adequate training and management of training materials for their area of supervision. Establishes work schedules and conducts performance evaluations.


Supervises the assigned technician team with oversight by the Pharmacy Manager.


Standard office equipment: Inventory management equipment and associated software, robotic dispensing, repackaging, automated storage and retrieval, IV Robotics, automated workflow management and other devices and software may be used.


  1. Coordinates adequate cross-training in at least one other functional area of the department. Coordinates with technician supervisors in other functional areas to assure training is completed and competencies maintained.

  2. Participates in the interview and hiring decision process for Pharmacy Technicians, adhering to all University policies relevant to the interview and hiring process.

  3. Develops proposals relative to process improvement for presentation to the relevant Pharmacy Manager. Establishes a team schedule to assure adequate cross-coverage to meet minimum staffing needs in all areas.

  4. Demonstrate an ability to retrieve information and effectively communicate responses to requests for information that do not require a Pharmacist. Differentiate what does and does not require the involvement of a Pharmacist. Ensures compliance with accreditation standards.

  5. Coordinates the training schedule and assignments for all new hires. Evaluates progress during the Pharmacy Technician training process. Establish competency assessments.

  6. Troubleshoots pharmacy automation in relevant areas of pharmacy operations (Swisslog, Pyxis, Healthrobotics, etc…) problem orders and eRecord issues. Utilizes reports and other information to optimize performance of pharmacy automation.

  7. Ensures competency in job specific medication delivery tasks (cart fill/exchange, narcotic delivery, standards delivery, set-up and filling of medication orders in relevant areas of supervision robot fill, manual picks, narcotic dispensing, daily standards batch, oral liquids, IVA batch, etc).

  8. Prepares medication orders, determines number of doses to be sent, accurately obtains pre-made medications and acts as a liaison for pharmacist in obtaining medications from ancillary areas.


High school diploma and 3 years relevant Pharmacy Technician experience in acute hospital pharmacy environment; or an equivalent combination of education and experience. Certified Pharmacy Technician (CPhT) certification required.

NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $25.09 - $35.12 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Strong Memorial Hospital
Full/Part Time: Full-Time