Area Coordinator, Residential Life

Rochester, NY


Job Summary:

The role of the Area Coordinator for Graduate Housing is to work with administration and others at the program level to provide graduate students with a high-quality residential experience ensuring a high level of student support and service. This administrator must provide outreach and support to the graduate student community.

Reports To:

Assistant Director for Graduate & Off-Campus Living

  • Community Development

  • Develop, implement, and run monthly new tenant orientation, responsibility, and involvement seminars

  • Promote, coordinate, and help to reinforce through inspection the Extended Family Policy

  • Advises/counsels individuals and groups of students on personal, residential living and other matters. Makes referrals to other areas of the University when appropriate.

  • Supervision

  • Supervises a Graduate Community Assistant staff. Responsibilities include team building, goal and expectation setting, training and development, advising, staff meetings, formal and informal evaluation, and other personnel activities.

  • Presents a comprehensive student development program for the graduate residential areas (Goler House, University Park, and Whipple Park) aimed at creation of productive residential communities. Includes social, educational, cultural and recreational programs; student government advising and leadership development programs; emergency response procedures; counseling, advising, and referral mechanisms; intervention, mediation ad adjudication programs, etc.

  • Insures staff and resident are aware of the rules and responsibilities for residents of the housing system. Assists students in developing behavioral standards appropriate to group living in an academic institution. Confronts individuals and groups whose behavior is unacceptable and initiates appropriate students conduct action.

  • Administers the damage billing processes for the living area. Publishes notifications to students regarding community damages, vandalism and accountability. Responds to questions and concerns from students and parents. Liaison with the Bursar and property managers on matters related to damage billing.

  • Coordinates the summer programming operations for the graduate areas.

  • Assists in regular inspections of the residence are to insure that appropriate facilities and cleanliness standards are being maintained.

  • Assures area facilities comply with all applicable fire, health and safety regulations. Coordinates with appropriate departments for fire, health and safety inspections. Follow-ups on all health, safety, and security reports to insure problems have been corrected.

  • Maintains communication with Residential Life and with other departments important to Residential Life’s successful operation (Public Safety, Environmental Health and Safety, Dean of Student’s Office, Dining Services, Facilities, Maintenance, etc.) Significant liaison role with mechanical and trades staff.

  • Administrative

  • Teaching – Opportunities may arise for presenting, instruction, and seminar based learning initiatives for graduate and undergraduate living communities.

  • Emergency On-Call Duty – Participate in a duty rotation being the first line of contact for any emergencies, crisis, or important issues that arise.

  • Participates in committee, research and special project work related to student development, and effective management and delivery of programs and services. This includes work within Residential Life, The College, and may include other areas of the University.

  • Other duties as assigned

Job Requirements:


  • Master's degree in a related field with a minimum of 2 years of relevant full time professional experience.


  • Excellent communication skills, both written and oral.

  • Strong interpersonal skills with administration and students.

  • Superior organization, prioritization, and self-motivation skills.

  • Strong computer literacy skills with the Microsoft Office: Word, Excel, and PowerPoint.


  • Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.

  • Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests.

  • Ability to adapt to changing assignments and multiple priorities.

  • Ability to manage multiple tasks and successfully meet deadlines.

Candidates must be available to work evenings and occasional weekends.

This is a live-in position.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Location: The College
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 050 Residential Life
Schedule: 8:30 AM-5 PM