University of Rochester Administrator II in Rochester, New York


Full Time 40 hours Grade 055 ED Admin. Support


8 AM-5 PM


General Purpose:

The UC Administrator (UCA) is a key member of the leadership team in the Urgent Care division in the Department of Emergency Medicine, providing administrative direction to ensure that urgent care strategic and business plans are complete and successfully implemented. The UCA will work with the team to ensure successful launch and appropriate policies, procedures and tools are in place for efficient and effective operations. The UCA will provide on-going administrative and managerial oversight and support for the urgent care centers including planning, directing and coordinating all phases of the fiscal, administrative, and personnel functions. These responsibilities include: (a) liaison with and extensive contact with the University and Medical Center administration, (b) represent the Department to outside organizations (c) act as a resource working with other departments of the University and Medical Center.

Specific Responsibilities:

Under general direction from the Program Administrator with latitude for the exercise of independent judgment and initiative, the administrator will:

Project Management:

Provide project management support for all active UC business plans with minimal oversight, including maintaining work plans and timelines, preparing status reports and communicating any risks or barriers that may affect project deadlines. Formulate various financial reporting, including such things as occupancy costs, renovation or construction project estimates, and other comparative analyses. Effectively manage several simultaneous initiatives and/or projects on time while managing both internal and external ancillary vendors. Serve as primary contact between Real Estate Services, UC centers, URMFG and SMH practices to identify the best location and space for practice activities and to manage facility-based concerns for operating practices.

Operations & Personnel Management:

Provide direction for the administrative processes for the urgent care centers. Establish internal policies and procedures. Ensure compliance with University policies and procedures. Responsible for the management of UC staff. Advise staff on all aspects of personnel administration, including: supervision, performance evaluation, compensation, progressive discipline, termination, sick leave and vacation, disability, and employee benefits, etc. Make recommendations on staffing levels and models. Prepare salary recommendations and monitor staff compensation levels to ensure equity. Evaluate changes in staff job responsibilities and develop requests for new positions and job reclassifications. Manage space needs for administrative functions.

Fiscal Administration:

Assist in the development of UC salary, operating, and capital budgets. Ensure fiscal control. Supervise accounting and purchasing functions including reconciliation with University reports, problem resolution, and analysis of revenue and expense trends and variances. Evaluate and analyze budget information for appropriateness, exemptions, trends, and accuracy. Responsible for planning and financial modeling. Respond to requests from the Department Chair, Program Administrator, and other departments. Monitor spending trends, approve day-to-day operating expenditures, and make recommendations regarding cost reduction opportunities.

Other duties as assigned


  • B.A. or B.S. degree, or equivalent combination of experience and education and 5 years’ relevant experience including at least 2 years at a managerial level; or equivalent combination of education and experience.
  • Strong project management skills, including organization of individual and team work; prioritization; problem solving; adaptability; flexibility; and attention to detail. Prefer 5 years of project management experience.
  • Ability to work effectively in a fast-paced environment, with flexibility to work weekends and evenings as necessary.
  • Relevant experience in personnel, fiscal, and resource management.
  • Knowledge of finance/accounting
  • Excellent oral and written communication skills
  • Proficiency with Microsoft Office programs (Outlook, Word, Excel, and PowerPoint) and ability to learn new software as needed
  • Ability to preserve the confidentiality of information from competitive organizations, patient constituents, and impacted employers.
  • Real estate management background a plus.
  • LEAN management skills a plus.

EOE Minorities/Females/Protected Veterans/Disabled

Job Title: Administrator II

Location: Strong Memorial Hospital

Job ID: 207711

Regular/Temporary: Regular

Full/Part Time: Full-Time