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University of Rochester Administrator I - Ambulatory Pharmacy - 228172 in Rochester, New York

Administrator I - Ambulatory Pharmacy Job ID 228172

Location Strong Memorial Hospital Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 052 Pharmacy SMH



Work under the general direction of the Director, Ambulatory Pharmacy Services for the Department of Pharmacy, with independence and latitude to exercise judgment. Assist with all aspects of administration for the department and assure the necessary support for operations. Maintain strong working relationships with all department leaders and administrators as well as all hospital and affiliated staff.


Onboarding (40%)

  • Independently manages onboarding of new staff and ensures all staff receive consistent training. Coordinates all onboarding and orientation of pharmacy staff including policies and procedures, University Mandatory education and required documentation.

  • Responsible for meeting employee (or coordinating a representative) on employee’s first day in the department

  • Ensures new employees have uniforms, ID badge, parking, and mandatories completed

  • Arrange for second PPD appointment between Occupational health and employee if not yet completed

  • Formal introductory orientation (presentation) to establish safety and customer service expectations and how that is applicable to their daily work

  • Overview of department policies and expectations around attendance, PTO, vacation, uniform and cell phone use

  • Assist with details of HRMS navigation including tax forms, payroll, and benefit enrollment

    Operations Management (20%)

  • Maintain personnel files to ensure compliance with UR Ambulatory Pharmacy Department Standards, HIPAA, Joint Commission, URAC, and other regulatory agencies.

  • Selects, assigns, supervises and trains office staff; develops and establishes procedures and schedules to meet operational needs. Directly supervises the department Secretaries approves all requisitions to ensure fiscal responsibility.

  • Conduct assessments to maximize operating efficiency and effectiveness. Continually review administrative functions for opportunities for process improvement and implement appropriate changes.

  • Maintain and monitor statistics related to work volume, productivity, and other relevant factors and initiate operational adjustments as required.

    Time Management (20%)

  • Develops and implements mechanisms for tracking and ensuring compliance with NYS license requirements for pharmacist and technicians. Maintains database for Director and monitors expirations.

  • Approves payroll of all Director’s, direct reports and serves as a resource for managers and their approvals. Proactive communication of payroll deadlines. Manage and audit time entries for all departmental staff members. Perform weekly input and review of payroll in electronic payroll systems. Manages and approves staff requests for time off and overtime based on operational needs and adjusts as needed.

  • Manages Pharmacist schedules including time off approvals, emergency Pharmacist coverage for illness/disability and vacation approvals. Schedules float coverage for the Ambulatory Pharmacies and serves as point of contact for float staff with oversight and support from the Assoc. Director.

  • Monitor staff satisfaction and initiate actions as required to ensure high levels of engagement. Effectively communicate with staff on all relevant topics to reach departmental goals.

    Recruitment (20%)

  • Maintains accurate record of current FTEs for pharmacy technicians including pending openings, posted positions, and recent hires

  • Tracks budgeted pharmacy technician FTEs

  • Participates in career fairs to attract quality candidates for PTU program

  • Covers duties of Pharmacy Education Administrator if needed (vacation, etc.)


  • Bachelor’s degree or an equivalent combination of experience and training required

  • Advanced education (Master’s degree) preferred

  • At least three years of relevant education experience required

  • Health-care and/or business experience preferred

  • Requires team-oriented, positive approach required.

  • Individual must be able to multi-task, manage many details with accuracy, work under pressure, and maintain professional attitude required.

  • Individual must be able to adjust to changing or competing priorities while meeting deadlines required.

  • Excellent communication and interpersonal skills, together with the ability to work collaboratively with colleagues throughout the University required.

  • Strong writing, planning and organizational skills required.

  • High professional and ethical standards for handling confidential information required.

  • Certification from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements required

    How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled