Academic Advisor

Rochester, NY


Position summary:

Provides comprehensive academic advising to a dynamic and diverse body of undergraduate students in the College Center for Advising Services (CCAS); advises students on academic matters including program planning, goal setting, academic progress, policies, and procedures; refers students to faculty and other offices for specialized assistance. CCAS strives to encourage and celebrate an inclusive environment that is open, welcoming, and supportive of staff of all backgrounds and experiences.

Responsibilities and Job Requirements:

Academic Advising (80%)

Advises and assists undergraduate students in formulating their academic objectives, in selecting their academic programs and in monitoring progress toward meeting graduation requirements. Maintains current knowledge of College policies, Rochester Curriculum, academic programs, and policies and procedures.

  • Advises a caseload of assigned students in Arts and Sciences and provides information about program planning, academic resources, special academic opportunities, rules and policies, financial aid, and graduation requirements.

  • Guides students on the development of four-year academic plans and connects students to academic and career development experiences and opportunities such as study abroad, undergraduate research, internships, and co-curricular activities.

  • Effectively communicates and explains policies and procedures to students, parents, colleagues, and other stakeholders.

  • Provides support to students in academic difficulty and serves as a primary resource for students placed on academic probation.

  • Connects students with faculty to explore academic interests and opportunities.

  • Maintains contact with faculty and departmental staff regarding advising programs and consults on individual cases as required.

  • Participates in fall & spring Academic Action process and supports students experiencing academic difficulty.

  • Meets with students through individual appointments, and group advising, both in person and on a remote basis.

  • Assists with outreach to students who are on a leave of absence and whose degree requirements are incomplete.

  • Collaborates on campus-wide advising initiatives.

  • Serves on committees such as the Probation Committee, Sophomore Committee, First-Generation Committee, Early Connection Opportunity, Basic Needs Hub, Academic Planning, and Transfer Student Committee. Specific assignments to be based on office needs.

  • Guides students in preparation of petitions and applications; refers students to faculty or other offices for specialized help.

Change of Status and Financial Aid (20%)

  • Serves as a member of the Change of Status team. Advises students intending to declare a leave of absence, withdraw from the University, or return from a leave. Assists in reviewing and processing change of status requests.

  • Serves as a member of the Financial Aid team. Works collaboratively with Financial Aid and members of the team to stay up to date on policies and procedures in relationship to Satisfactory Academic Progress and 9/10 th semester appeals. Assists in reviewing financial aid appeals while supporting students and advisors.

Qualifications :

Bachelor’s degree with one-year relevant experience required. Demonstrated experience with and commitment to diversity, equity, and inclusion efforts. Strong cross-cultural communication skills, cultural sensitivity, and desire to work with students from underserved communities. Excellent organization, time-management, and writing skills. This job also requires strong problem-solving skills, a desire to coach and advocate for students and a passion for assisting students as they formulate their educational and personal goals.

Desirable skills include familiarity with Macintosh computer applications and FileMaker Pro. Flexible work options are available to be discussed.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Location: The College
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 051 Dean's Office Col-Advising
Schedule: 8:30 AM-5 PM

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