Jobshttps://universityofrochester-veterans.jobs2024-03-28T05:01:42-04:00(USA-NY-Rochester) Ambulatory Tech 12024-03-28T05:01:42-04:00https://universityofrochester-veterans.jobs/43C6A9E66DF040D88DAAE55A9FA2CBF826POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
**Career Ladder:** The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Financial Coordinator III2024-03-28T05:01:42-04:00https://universityofrochester-veterans.jobs/4A4C2BA055CF42FE94FCDCB9B78915A026POSITION SUMMARY:
Coordinates all aspects of financial arrangements for inpatient admission of transplant patients to SMH including outpatient services rendered before and after the transplant. Coordinates claims processing and payment application and/or authorization, including physicians' bills, for all foreign transplant patients and for all special transplant contracts such as the National Bone Marrow Donor's Program, and for all demonstration projects such as the national umbrella contracts. Responsible for the patient account from preadmission until the final bill is produced.
**SUPERVISION AND DIRECTION EXERCISED:**
Monitors own performance on assigned responsibilities. May train and coordinate activities of peers or lower classified support staff as assigned to the Transplant Preadmission Unit in SMH Admitting.
**MACHINES AND EQUIPMENT USED:**
Telephone, CRT, PC, photocopier, FAX, pneumatic tube system, adding machine/calculator, printer, plate-maker, imprinter, and other standard office equipment.
**TYPICAL DUTIES:**
1. Makes decisions using approved procedures and some independent judgement regarding security of high dollar ($100,000+) patient accounts and communicates these decisions directly to the Transplant Program Coordinators and the patients.
2. Provides input for new procedures relating to admission and securing of accounts for transplant patients.
3. Works with Program Managers to gain insurance approval for experimental and/or new transplant procedures.
4. Obtains commitment from third-party payors to pay for transplant services.
5. Maintains good working relationships with third-party payor representatives, Transplant Coordinators and transplant Physicians.
6. Maintains transplant approval lists for after-hours use by the Admitting Office; may be on-call for same.
7. Provides appropriate reports to management.
8. Documents automated account record.
9. Applies Hospital's financial and credit policies as needed.
**QUALIFICATIONS:**
High school diploma and 4 years of related hospital credit services experience or Bachelor's degree in Business Administration, Health Care Administration, Psychology, or related discipline and 1 year of related experience; or equivalent combination of education and experience. Medical terminology required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 19.37 - $ 27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Clinical Suppt Tech 2, CoreLab2024-03-28T05:01:42-04:00https://universityofrochester-veterans.jobs/4C3325C212AD4114947C8B996A6BB07B26POSITION SUMMARY:
Under the supervision of the section Supervisor and with specific direction from the Lead Tech, this position has primary responsibility for the pre-analytical processing of patient specimens that are delivered to the laboratory 24 hours per day, 7 days a week. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of Medical Technology. Enters and edits patient demographics in the laboratory and hospital computer systems. Receives, prioritizes, accessions and distributes clinical specimens to appropriate laboratory sections in order to meet turnaround times designated by the department. Processes specimens appropriately in order to maintain specimen integrity. Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from the Clinical Support Tech III or Clinical Support Tech IV in the absence of the section Supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre-analytical laboratory automation system as applicable per laboratory section.
**JOB RESPONSIBILITIES** **:**
1. **Sample Management (30%)**
+ Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
+ Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
+ Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
+ Tracks and receives batches, verifying receipt of specimens.
+ Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
+ Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
1. **Patient Registration and Specimen Log-in (30%)**
+ Registers patient information into HIS (Hospital Information System).
+ Identifies special registration (i.e. client Bill, research).
+ Identifies and registers patient billing information.
+ Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
+ Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
1. **Administrative Support (20%)**
+ Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
+ Answers questions from specimen collection locations regarding transport and minimum volumes.
+ Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
+ Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
+ Scans requisitions into the scanning system confirming readability and keywords.
+ Participates in Quality Assurance data collection as required.
1. **Lab (Technical) Support (20%)**
+ Assists technologists in the pre-analytical processing of select tests including the centrifugation, separating and storing of samples.
+ Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
+ As applicable, loads continuous blood culture system or pre-analytical automation system for sample processing and preparation.
+ Takes temperatures and monitors environment (C02/humidity) of rooms and equipment.
+ Works with technical team and Supervisors to trouble shoot out of range conditions and documents the results as part of the laboratory’s quality control guidelines.
1. **Performs other responsibilities and projects as assigned.**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Associate’s degree or some college level course work in science or a related discipline; or an equivalent combination of education, experience or certification. Customer service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.14 - $25.84 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Buyer II2024-03-28T05:01:42-04:00https://universityofrochester-veterans.jobs/6A54733FDB9A4D76AFD576B348A8D37F26GENERAL PURPOSE:
Gathers information, analyzes and interprets data and disseminates information. Reviews daily pharmaceutical orders. Independently manages procurement of medications via wholesaler and direct from manufacturers. Negotiates with vendors to obtain optimum service and price. Monitors and analyzes pricing and adherence to contracts. Ensures inventory supply, order processing and distribution of pharmaceuticals and supplies.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Oversee virtual accumulations for combined accumulators in the pharmacy system. Use accumulation information to centrally order to lessen WAC exposure and distribute neutral inventory to all ambulatory pharmacy locations as needed. Track and review backorder and availability issues on a daily basis and communicate to appropriate pharmacy staff.
2. Responsible for researching products and prices by identifying vendors, requesting technical or performance specifications and obtaining product information regarding availability and lead times. Independently oversees pharmaceutical purchases via wholesaler or direct from manufacturers. Manages daily orders in excess of $30,000 per day. Independently generates purchase orders and maintains contact with vendors related to pricing, and shipping.
3. Manages specialty and limited access drugs, some of which are patient specific. Works with specialty pharmacies and manufacturers to determine eligibility and manages the scheduling of deliveries as needed for patient care.
4. Runs various reports in Electronic Medical Records to track high cost, or non-formulary medications. Evaluate the need for additional orders based on current inventory.
5. Fulfills clinic order requests. Identifies and scans appropriate products in eRecord and validates appropriate medication requests are distributed in a timely manner. Follows up on orders to confirm completion.
6. Manages default NDC settings on hundreds of eRecord Willow Inventory Medlists using independent discretion to identify the most appropriate NDCs for purchase. Ensures appropriate NDCs are setup when distributing medications to our clinics.
7. Identifies new eRecord build requests. Independently manages submission, follow up of eRecord tickets in collaboration with informatics team, and supply chain leadership.
8. Confers routinely with vendors and departments to follow up on backorders, payment problems, or service issues. Collaborates with coworkers from pharmacy regarding availability of shortage products and expected availability.
**QUALIFICATIONS:**
+ Bachelor’s degree in social or technical field, or equivalent combination of education and experience required
+ Minimum of 12 months of Pharmacy and/or 340B experience required
+ Experience with MS Office applications is preferred, specifically Excel preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $22.59 - $31.63 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Lab Clinical Support Tech IV2024-03-28T05:01:42-04:00https://universityofrochester-veterans.jobs/6D9B70746CE444B6B0BFACA91575CB2526Responsibilities
**Position Summary:**
The Laboratory Senior Technician, under the direction of the Operations Coordinator and Supervisors, oversees and coordinates the flow of specimens throughout the laboratory. Provides technical supervision of section and accountable for the professional conduct and technical performance of personnel within area.
**Job Duties:**
1. Holds staff accountable for the accurate and timely completion of assigned activities (20%)
2. Monitors employees’ performance and department TAT’s. Investigates and reports suggestions for corrective action to operations coordinator and supervisors. (20%)
3. Performs troubleshooting as needed; to include missing samples and follow up on problems (20%)
4. Participates in QA initiatives. Collects shift data required for QA monitors (10%)
5. Ensures that staff follow laboratory policies and procedures, including safety and security (5%)
6. Completes action logs, preventative maintenance logs and pending lists daily (10%)
7. Continuously assesses work processes and makes suggestions to supervisor for improved work methods and ways to increase efficiency, reduce costs, and solve operational problems (2%)
8. Assumes responsibility for defining priorities during extraordinary situations (i.e. sick calls, safety and security incidents, emergency-“disaster” situations). (2%)
9. Works with supervisory team and laboratory staff to plan for and accomplish departmental and organizational goals and objectives. Promotes and supports a positive team environment within the department. (5%)
10. Participates in evaluating employees. Discusses and documents promptly any personnel issues with the appropriate supervisor. (2%)
11. Communicates policies and procedures and monitors compliance (2%)
12. Participates in regularly scheduled meetings with operations coordinator and supervisors (2%)
**Functional Requirements:**
1. Ability to identify and resolve problems
2. Ability to pay attention to detail and handle frequent interruptions
3. Works well in a team environment
4. Functions effectively in a rapidly changing environment
**General Requirements:**
1. Effective interpersonal skills, and maintains a friendly and courteous professional manner at all times.
2. Excellent Communication, word processing and computer skills are essential.
3. Is able to prioritize and maintain focus while performing multiple tasks.
4. Punctuality and a good attendance record.
5. Adherence to all University, Division and Department policies.
6. Adherence to all laboratory safety procedures.
7. Professional discretion with confidential patient results.
**Qualifications:**
Education/Experience:
+ AS and one (1) year laboratory experience preferred, or
+ Two (2) years Laboratory Science and technical training closely related to this position, or
+ A combination of formal training and experience equivalent to the above
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 20.57 - $ 27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Financial Coordinator III2024-03-28T05:01:42-04:00https://universityofrochester-veterans.jobs/7DDF88C22FF04169AD4C51667E063EA226POSITION SUMMARY:
The Financial Counselor assesses all aspects of patient financial account management for nursing home stays. The Financial Counselor is accountable for coordinating all activities necessary to financially secure the resident’s account through the verification process; resolving complex problems that include but are not limited to: ensuring applicable insurance coverage; ensuring continued coverage for length of stay; Cobra entitlement; Medicare SNF covered days; and Long term care issues. Involves in-depth communication; collaboration; and follow-up with patients; families; third-party payers; governmental agencies; employers; social work; financial case management; and utilization management. The Financial Counselor is ultimately responsible for capturing accurate insurance information to minimize revenue delays.
This role may have the option to work a hybrid-remote schedule and communicate daily through virtual meetings.
**SUPERVISION AND DIRECTION EXERCISED** :
Responsible for monitoring own performance on assigned tasks. Self-directed and must make complex decisions independently. May train other support staff.
**MACHINES AND EQUIPMENT USED** :
Standard office equipment, including but not limited to telephone, page system, mail meter, personal computer, printer, photo copier, fax, RightFax, OnBase, EPIC, Point-Click-Care, and third party verification systems.
**TYPICAL DUTIES** :
**_Customer Interactions - Essential 15_** **%:**
Creates a professional and effective customer oriented environment by utilizing excellent communication skills to review demographic information; confirms insurance information; discusses financial obligation; contacts Billing Specialist to request any necessary updates to demographic and insurance information.
**_Financial Management – Essential 70_** **%:**
+ Reviews notice of admission and referrals for appropriate insurance coverage by utilizing the nursing home system along with all third party payer systems.
+ Identifies and confirms self-pay patients and/or need for assistance with co-pays and deductibles for appropriate referral to Financial Case Management for possible Medicaid application.
+ Completes LDSS-3559 for each individual event i.e. Admission; change in status; discharge and forwards to appropriate Local Department of Social Services; NYS exchange and/or Medicaid Managed Care Plan/Medicaid Long Term Care Plan.
+ Performs Roster Reconciliation to ensure NAMI information is correct for current residents and report to Billing Specialist if DSS files reflect incorrect information regarding patient census.
+ Informs patients or their designated representative(s) of any exhaustion of benefits, including obtaining signed Notice of Medicare Non-Coverage (NOMN) forms, if applicable. In the event of disability, vacation, or vacancy, this duty will return to Social Work.
+ Notifies and monitors patient’s COBRA entitlement and assists with paperwork if necessary.
+ Determines the primary payer through knowledge of Medicare and other payer regulations for the coordination of benefits.
+ Notifies Utilization Management of clinical requests by third party payers.
+ Maintains a monitoring system for adequate benefit coverage and eligibility throughout the Resident’s stay.
+ Accountable for meeting nursing home standards to meet facility, state, local and federal regulations.
**_Quality- Essential 15_** **%:**
+ Manage Census Activity (admissions, discharges, payer source changes)
+ Consistently monitors resident’s insurance coverage to ensure eligibility.
+ Knowledge of Medicare’s nursing home guidelines and limited coverage.
+ Attends the Current house meeting, monitors the current house report for any level of care changes, and ensures there is appropriate coverage.
+ Reviews Medicare for MSP questions and validation.
+ Attends educational programs regarding compliance at the Manager's direction.
+ May train or perform other duties assigned by management.
+ Reviews roster for Medicaid recertification.
**QUALIFICATIONS** :
AAS in related discipline (admitting/registration/patient billing/insurance) with 3 years of related experience, preferably in a nursing home setting, or an equivalent combination of education and experience. Requires a high degree of professionalism and motivation with excellent written and verbal communication and customer service skills; ability to work independently as well as in a team environment; highly collaborative; self-starter; strong computer skills and ability to type 45 words per minute. Strong knowledge of Medicare, Medicaid and HMO processes. High comfort level to meet with residents/families. Flexible to work weekends, other assigned hours and/or responsibilities as needed.
**NOTE** : This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-03-28T05:01:42-04:00https://universityofrochester-veterans.jobs/92C7FB1F67C14F428570CB46F746BF2126POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-03-28T05:01:42-04:00https://universityofrochester-veterans.jobs/9BC848758588460D9E53FC9FF0049F7F26POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgement, performs routine and non-routine duties requiring highly advanced secretarial skills and proficiency for the Department of Dermatology, Division of Pediatrics. Secretary is responsible for considerable departmental administrative details and duties requiring extensive experience with policies, procedures, and practices of the University and the Department of Dermatology. Daily responsibilities include clerical, receptionist, response to billing questions, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center Department of Dermatology and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access and customer service issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**TYPICAL DUTIES:**
**Patient Scheduling/ Front Desk Support**
+ Schedule procedure and office appointments for pediatric patients at multiple locations using electronic scheduling systems. Extensive use of electronic medical record system to correspond with attending physicians, midlevel providers, patients, internal customers, external provider’s offices, and others regarding the status of patient requests for appointments. Accurately communicate to patient’s various preparation requirements for Derm procedures and other appointments in writing, by telephone, and electronically. Effectively maintain clinic schedules of multiple providers; consistently monitoring them for opportunities to improve all provider’s productivity and increase appointment availability and access for our patients. May include coverage for front desk registration, check-in/out. Answers internal calls for access center ACD line.
+ Effectively maintain clinic schedules for sub-specialty (pediatric) specific patients, scheduling referrals within protocol parameters and ensuring schedule accuracy and volume metrics are met.
+ Monitors appointment schedules, systems, and resources. Provides feedback/suggestions to leads, supervisors and/or department stakeholders for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
**Administrative Support**
+ Disseminate correspondence to patients per direction from providers regarding results of procedures, tests and other information pertinent to patient’s dermatologic health. Assures schedules are accurate and changes are made in a timely manner. Some management and coordination of provider calendars related to attendance at conferences and conventions so as not to interfere with patient schedules. Reconciliation of our box schedules against provider templates in eRecord, notifying supervisor of any discrepancies. Process requests for medical information from provider’s offices in a timely manner to ensure patient receives quality care. Assures all notifications are professional and timely.
**Workqueue and** **Inbasket**
+ Work multiple workqueues on a daily basis and maintain appropriate levels of messages in eRecord inbaskets. Assist teammates with coverage of inbaskets during vacations, absences and lunch periods. Respond to urgent requests within assigned workqueues in a timely manner.
+ Triages patient calls using expert knowledge to respond to individual patient needs within protocol. Determines when situations warrant contacting Administrators on Call, Security, or Public Relations.¿ Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
+ Attends and contributes to monthly staff meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned
**QUALIFICATIONS:**
+ High School Diploma required.
+ Minimum of 2 years of relevant experience required or an equivalent combination of education and experience.
+ Experiences with surgical/appointment scheduling software and electronic medical records preferred.
+ Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-28T05:01:42-04:00https://universityofrochester-veterans.jobs/AEB7463327F146B6876A8EE30CF5CBB226POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Specialist II2024-03-28T05:01:42-04:00https://universityofrochester-veterans.jobs/B8D942BA2A9D4314B90D227BCDB6F7F426Responsibilities
**Position Summary**
Responsible for the University of Rochester Wilmot Cancer Center processing laboratory that supports clinical trials and basic science research through Hematology/Oncology for all division investigators. Provides direct management and teaching support at the professional level by directing the operations of the laboratory.
**Supervision/Direction Received**
General supervision by the Senior Health project Coordinator.
**Typical Duties**
Under general direction and exercising independent judgment, is in charge of the Processing Laboratory. Following approved protocols provided by the entity conducting the research, develop and install laboratory operating procedures that meet those approved protocol needs.
50% Provides technical support to study coordinators and collaborators. Prepares specimens for distribution to laboratories outside of University of Rochester Medical Center. Processing includes centrifuging, aliquoting, labeling, packaging, and forms preparation. Participates in research among multiple laboratories at the UR, other United States-based facilities, and international collaborators.
20% Review and evaluate laboratory results to ensure adherence to quality assurance and control procedures and review and evaluate quality of specimens generated by the lab and improve methods in the lab. Perform quality assurance on all data generated by the lab and perform analysis of data to ensure accurate reporting of results to the lab Director and investigators. Ensure the lab operates under Good Clinical Lab Practices. Coordinate and respond to audits. Respond to queries about quality of data from a centralized data management center. Develop changes in procedures to correct problems. Prepare quality assurance reports.
10% Develop and modify operating procedures and procedures for data collection and handling. Write and revise standard operating procedures for processing clinical trial samples for all protocols. Evaluate and modify training procedures to ensure that operating procedures are followed. In order to implement improvements, advise and assist technical staff with their proficiency and competency and retrain and/or teach new methods. Be accountable for the professional conduct and technical performance of the lab staff.
10% Keep abreast of trends in the lab’s fields of interest, identify literature of interest and use to improve the laboratories operations. Maintain relationships with study coordinators and investigators.
5% Help assess financial needs for new protocols. Evaluate fee structure based on expenditures. Identify and implement cost saving measures while ensuring quality.
5% Other duties:
+ Assist faculty researchers in the preparation of research proposals.
+ Maintain contact with vendors and technical representatives regarding lab’s work.
+ Orient visitors to the laboratory.
+ Recommend expenditures for laboratory equipment.
**Machines/Equipment Used**
Copier, fax, printer, computer, benchtop centrifuge, biological safety cabinet, freezers, dry ice
**Requirements**
Bachelor’s degree with major course work in field of assignment, and 2 years of related experience in field of assignment. A year or more of post-bachelorette academic work in field of assignment or a related field is desirable.
Disclaimer: The above description represents the proposed responsibilities for this position and is not intended to limit assignment of other work or duties as required by the laboratory director.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacist 2, Clinical Spec - Pediatric Intensive Care2024-03-28T05:01:42-04:00https://universityofrochester-veterans.jobs/BA1F1630389849BD8BA0EB28F99F687C26GENERAL PURPOSE:
The clinical pharmacy specialist is responsible for the provision of comprehensive clinical pharmacy services related to their area of practice to optimize safe, effective and cost-effective drug therapy. Activities may include participation as a member of an inter-disciplinary patient care team, provision of pharmacotherapeutic and pharmacokinetic consults, patient and provider education, and the development of best practice guidelines and policy related to pharmacotherapy. The clinical pharmacy specialist serves as a leader for the department in their specialty area of practice, organizing appropriate departmental initiatives and providing education and teaching for pharmacy colleagues, providers and trainees at all levels of practice. The clinical pharmacy specialist will also have a working knowledge of the operational aspects of the department and will contribute to the overall objectives of the department as an integrated member of the pharmacy practice team.
**SPECIFIC RESPONSIBILITIES:**
The Level II clinical pharmacy specialist is Post Graduate-Year 1 (PGY-1) and Post Graduate-Year 2 (PGY-2) trained in the specialty area (or equivalent clinical experience). This may be a new resident graduate or a clinical specialist in the first 3-5 years of practice.
**Clinical Pharmacy Practice:**
1. Provides comprehensive clinical pharmacy services for a specialized area of pharmacy practice including: Participates on inter-disciplinary patient care team rounds as appropriate to the specialty, provides consultative input on safe and effective drug therapy, manages established clinical pharmacy programs or services, monitors assigned patient populations for clinical progress including renal/hepatic function, culture results, and other applicable laboratory tests, recommends adjustments to therapy as necessary, provides patient education and discharge counseling, authorizes/verifies orders, supervises drug distribution when appropriate and required.
2. Documents clinical pharmacy activities as appropriate in the medical record or other systems (e.g. event reporting system).
3. Works collaboratively with other clinicians and health-care providers to implement and maintain innovative disease or medication management programs and clinical pharmacy services.
4. Participates in the development of global medication use management programs within the University of Rochester Medical Center including clinical guidelines, critical pathways, disease management and drug use programs.
5. Provides clinical leadership in area of specialty by serving as a mentor, coach and role model for all pharmacists in the department. Recognizes the need for mentoring and education and reach out in a positive and constructive way to facilitate learning and professional growth.
6. Directs and supervises the work of technicians to ensure appropriate workflow as required.
7. Conducts QA, MUE, or other research to document the value and contribution of clinical pharmacy services at URMC within area of specialization. Participates in departmental Q/A processes such as reporting and following up on medication incidents, reconciling MARs, and cost-savings initiatives etc.
8. Training: Maintains a personal and professional commitment to the training of future generations of pharmacists as exemplified by serving as a preceptor for pharmacy residency training programs offered at the University of Rochester Medical Center, contributes to student training experiences for IPPE and APPE rotations as assigned, provides didactic lectures, case studies and other interactive teaching programs to pharmacy students, pharmacy residents, and pharmacists. Provides didactic lectures to various divisions and departments of the medical center as requested including nursing, medical/surgical residents and students training in allied health professions.
9. Problem Solving: Resolves problems with appropriate and direct communication to all pertinent staff in a clear and concise manner. Identifies patient care problems and does not pass on problems to the next shift without exhausting reasonable attempts at resolution and communicating progress. Problem solving will often go beyond patient-specific issues, and may require participation on interdisciplinary teams or revising hospital or departmental policy, procedures or treatment guidelines. Contacts supervisor for assistance when solution is beyond his/her expertise or authority.
10. Service: Holds active membership and participates in local, regional and national professional organizations in clinical pharmacy and/or specialty areas of practice. Conducts presentation of clinical education or research results at local, regional and/or national meetings. Provision of continuing professional education to peers in the community, region, and/or nationally. Recognition of expertise in specialty area of practice at a local and national level. Serves on departmental, hospital or medical center committees or task forces.
**QUALIFICATIONS:**
The Level II clinical pharmacy specialist is trained in the specialty area or equivalent clinical experience. This may be a new resident graduate or a clinical specialist in the first 3-5 years of practice. Doctor of Pharmacy degree, and a preference for specialty residency training. New York State Pharmacy License. The Level II specialist is expected to be board certified in the most relevant specialty area within 2 years of hire or promotion to Level II.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $125,008 - $161,990 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Secretary II2024-03-28T05:01:42-04:00https://universityofrochester-veterans.jobs/E2805EECA0514A8A920A570E45E679DE26Secretary II
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251850
Location
Memorial Art Gallery
Full/Part Time
TAR
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
**Opening**
Time as Reported Range URG 102 MAG-Creative Workshop
**Strong Candidate Identified**
No job description available
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Memorial Art Gallery
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) GYN and Chronic Pain - Nurse Practitioner/Physician Assistant2024-03-28T05:01:19-04:00https://universityofrochester-veterans.jobs/137DC0874AFD4A03AB8543326417003126Responsibilities
Exciting opportunity for an experienced advanced practice provider to work in collaboration with a multidisciplinary team in the provision of clinical care, for patients with gynecologic needs including chronic pelvic pain at the Adult Pelvic Health and Center for Advanced Laparoscopic Surgery office. The APP will work with our minimally invasive surgeons in caring for patients with chronic pelvic pain needs including endometriosis, pelvic floor dysfunction, pelvic congestion syndrome, and other chronic pelvic pain concerns, in addition to providing routine gynecology care. The APP as part of the multidisciplinary team provides direct patient care and management, in-basket management, follow-up and education for patients. Candidates must have excellent communication skills, self-motivation for on-going learning, flexibility, interest in quality improvement, and teamwork experience. Prior experience or exposure to managing chronic pain, and experience in gynecology is highly desired. No new graduates. **Experienced APPs only due to high level of autonomy** **.** Candidates must be NYS NP, PA or CNM licensed/license eligible, and eligible for certification. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-$67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** OB/GYN Department
**Full/Part Time:**
**Schedule:** 40 hours(USA-NY-Rochester) Neurology, RN, Nurse Navigator Outpatient2024-03-28T05:01:19-04:00https://universityofrochester-veterans.jobs/935DFEF890EA4BCE99663BD3376925ED26Responsibilities
The role of the UR |Neuro Navigator is to make neurologic health ever better everywhere. In partnership with all members of the UR | Neurology team, the navigator integrates service delivery and proactively guides and supports patients through our complex health care system. The navigator offers patients seamless care by integrating primary, secondary and tertiary services. One of the main aims is to build productive relationships with patients and their caregivers, healthcare clinicians from hospital, to in home care, to skilled nursing health care facilities, outpatient clinical service and service to our community. This role is dependent upon methodological considerations, capitalizing on new insights from regular evaluations. Plan. Do. Study. Act. Our neurology department Navigator roles have similar functions and will be required to develop in partnership with UR nursing and UR Neurology specialty specific plans of care team delivery. This requires a current NYS License.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT: 40 hours,(USA-NY-Rochester) Outpatient Access Rep II2024-03-27T05:10:50-04:00https://universityofrochester-veterans.jobs/EFEA89ACB19245D2AD9B5E1CAD078B4D26Responsibilities
**General Purpose:**
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, appointment scheduling, task management, telephone call management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**Responsibilities:**
**Reception:** Greets students/patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination. Obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
**Registration:** Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, as needed.
**Appointment Scheduling:** Schedules new and return visits to ambulatory care using the electronic medical record; reports any problems to Supervisor.
Collect co-pays as appropriate, prepare end of day reconciliation per departmental guidelines; reports any discrepancies to supervisor.
**Telephone Management:** Answers phone in a timely and courteous manner. Manages incoming calls as per department guidelines. Provides appropriate information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, takes messages and/or sends tasks per department protocols.
**Performance Analysis:** Edits and corrects registration errors and completes missing registration data. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
**Customer interaction:** Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
Other duties as assigned
**Qualifications:**
+ High School diploma required
+ Medical terminology preferred
+ 2 years related work experience in an administrative office or customer service field required
+ Equivalent combination of education and experience accepted preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) WCC7 - Wilmot Cancer Institute - Nurse Practitioner/Physician Assistant2024-03-27T05:10:23-04:00https://universityofrochester-veterans.jobs/660B7C0A52DD439BA4784A41B2E7E58326Responsibilities
This is an opportunity for a motivated APP to join the inpatient provider team at the Wilmot Cancer Institute. This APP will provide direct care for solid oncology and hospital medicine patients in collaboration with the attending MD. Primary responsibilities include assessing acute medical conditions, daily management of patient care, admissions, discharges, and participation in multidisciplinary care team rounds. Applicant must be motivated, flexible, independent and possess excellent clinical skills. Strong organizational, team and communication skills are essential. Must be NYS eligible for NP certification. ACLS/BLS certifications required. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71- $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cancer Center
**Full/Part Time:**
**Schedule:** Full Time position (13 hours shifts), D/N, Weekend and holidays per unit policy.(USA-NY-Rochester) Pediatrics - Clinical Resource Nurse - Patient Access Specialist Inpatient2024-03-27T05:10:23-04:00https://universityofrochester-veterans.jobs/850A5BBC582B4D1CAD9AFC1F8B3CDFE326Responsibilities
facilitate/coordinate patient flow through Golisano Children’s Hospital through timely admission of patients from ambulatory areas, Peds ED, direct admits, and transfers from outside hospitals. Exciting opportunity to continue to develop the PAS role and expand daily coverage for GCH. Strategic thinker, excellent communication skills, ability to multitask, and comfort level with navigating conversations across disciplines are highly desirable for the skill set. The PAS will interface regularly with provider teams, emergency department staff, all inpatient/outpatient areas, and patients and families. BSN and 3-5 years of pediatric nursing experience required. Previous leadership experience is desirable. Must have flexibility to meet scheduling needs.
**Qualifications**
Requires a Bachelor's Degree in Nursing or related field and an active New York State license in good standing. Applicants will need 3 - 5 years of pediatric nursing experience required. Previous leadership experience desirable. Must have flexibility to meet scheduling needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.00 - $57.40
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT – 40 hours / 8-hour shifts (D/E)(USA-NY-Rochester) Mary Parkes Asthma, & Pulmonary Care - Respiratory Therapist 2 Outpatient2024-03-27T05:10:23-04:00https://universityofrochester-veterans.jobs/AAB8BEFF41264A3E9139BABE5889737326Responsibilities
Great opportunity for a Respiratory Therapist (RRT) to work in a multidisciplinary outpatient Center of Excellence serving asthma and pulmonary patients. This position works closely with pulmonary specialists who treat asthma and all aspects of lung disease. Primary responsibilities include performing highly specialized Pulmonary Function Testing (PFT), assisting within the clinical operations including oxygen qualification, coordination of durable medical equipment and patient and family inhaler teaching. RRT with previous experience recommended Fragrant free work environment.
**Qualifications**
Registration in Respiratory Therapy plus 2-3 years related work experience; or an equivalent combination of education and experience.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 32.50 - $ 42.25 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Respiratory Care
**Full/Part Time:**
**Schedule:** FT position available, days, no weekends or holidays, 10 hour shifts available(USA-NY-Rochester) Primary Care Network (Penfield NY) - Nurse Practitioner/Physician Assistant2024-03-27T05:10:23-04:00https://universityofrochester-veterans.jobs/CF446B3E0D924C51B343283E370CA9C126Responsibilities
Exciting opportunity to join a Family Medicine Practice in the Penfield, NY area and become part of an interdisciplinary team that provides patient care utilizing the Patient Centered Medical Home model. The practice specializes in providing care from infants to the elderly. Responsibilities include: evaluation and management of acute/chronic illnesses, ordering/interpreting/communicating diagnostic tests and results, complete physical exams, Wellness visits, hospital/ED follow-ups and Transitional Care Management, collaboration with network based physicians and medical team regarding patient care, facilitating appropriate referrals to specialists or community-based agencies, opportunities for office based procedures, patient education/counseling intended to maintain or restore physical/emotional health and function, and educational support for various learners consistent with the goals of the UR teaching institution. Ultimately, the APP will have the opportunity to establish a team supported patient panel. Excellent communication and collaboration skills are essential with the ability to exercise independent judgement and initiative. An APP mentoring program is available for all new hires along with thoughtful onboarding. The candidate must have completed NYS FNP/PA certification along with licensure and have applied for DEA registration prior to hire/start date.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - 67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:** FT position available (40 hours). Five days per week, daytime hours.(USA-NY-Rochester) Pediatric Operating Room - Registered Nurse- 2 Inpatient2024-03-27T05:10:23-04:00https://universityofrochester-veterans.jobs/E2CCAE4D1EAD42AABC9FAD6A6660CE9126Responsibilities
Seeking enthusiastic individuals, excited to be a part of a multidisciplinary team that cares for pediatric patients across the age continuum. Specialties include general surgery, urology, dental, OMFS, neurosurgery, plastics, burns, ENT, and orthopaedics. Requires a nursing degree from an accredited Nursing Program and an active New York State RN license in good standing. New graduates welcomed!
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Perioperative Nursing
**Full/Part Time:**
**Schedule:** FT/PT positions available. D/E/N, 8/10/12 hour shifts, holidays, weekends, and on-call responsibilities.(USA-NY-Rochester) Highland Hospital and Strong Memorial Hospital Well Newborn Nursery and Non-Acute Neonatal Intensive Care - Nurse Practitioner/Phy...2024-03-27T05:10:23-04:00https://universityofrochester-veterans.jobs/16B92D0D79974B0B91E106791FF5277126Responsibilities
A unique opportunity to join the URMC Neonatal APP team as a PNP, NNP or PA. As part of a growing and dynamic team, you will provide coverage **primarily** at Highland Hospital newborn nursery and special care nursery. Additional area of coverage and future opportunity to cover Strong Memorial Hospitals Well Newborn Service and non-acute infants at the Level IV Regional Perinatal Center.
+ Well Newborn and Special Care patients within Highland Hospital (HH)
+ Well Newborn and Non-Acute NICU patients within Strong Memorial Hospital (SMH)
+ Active teaching hospital with daily educational opportunities
+ Busy HH and SMH delivery service with APP attendance at high risk deliveries
+ Opportunity for future Level VI coverage and credentialing/ shift coverage in regional Level I and Level II newborn /special care nurseries _if interested_
+ Schedule flexibility available
+ 24/7 in-house Neonatologist coverage at the Level IV NICU
+ Extensive orientation program offered.
**Job Duties and Responsibilities:**
1. Care for well neonates and special care neonates independently with support from a collaborating Physician
2. Care for non-acute NICU infants in collaboration with Attending Neonatologists, other APPs and Residents while maintaining a high level of autonomy to achieve desired patient outcomes
3. Completes daily patient evaluations and assessments. Documents pertinent findings in patient record.
4. Orders and interprets radiographic, laboratory and other diagnostic tests
5. Obtain medical history and performs comprehensive physical examinations.
6. Instructs and counsels patients and families in collaboration with other health team members.
7. Performs routine procedures and emergency procedures.
1. Umbilical line placement (UA/UV)
2. Endotracheal intubation
3. Circumcision
8. Delivery room stabilization and management of neonates.
9. Writes medication and other medical orders.
10. Coordination and management of discharges
11. Provide education for APPs on orientation, APP students, APP Fellows, Medical Fellows and Residents
12. Identifies and participates in research and quality assurance activities, as needed.
13. Other duties as assigned.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Pediatric Services
**Full/Part Time:**
**Schedule:** FT position (40 hours), D/N rotating, weekends/holidays. PT & Per Diem availability, D/N rotating, weekends/holidays; Full Time orientation required(USA-NY-Rochester) ENT - Outpatient Otolaryngology - Nurse Practitioner/Physician Assistant ,opportunities available at Rochester, Geneseo, and Canan...2024-03-27T05:10:23-04:00https://universityofrochester-veterans.jobs/55D4D9E05D7C47FBAE83EB3DB9F7484226Responsibilities
This is an exciting opportunity for an experienced NP/PA to join our team, working in an interdisciplinary otolaryngology office that integrates education and clinical care. Responsibilities will include diagnosing and treating patients with a variety of acute otorhinolaryngologic problems. Opportunity to learn/complete many in-office procedures. This position is suited for a self-motivated NP/PA who possesses strong organization, effective communication, and critical thinking skills. Must be a team player but also feel comfortable seeing patients independently. Will direct bill for services. Past experience in urgent care, ED, and/or ENT highly preferred. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training. Requirement: Current certification through NYS as an NP/PA. Ability to meet productivity targets.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71- $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:** FT position available (40 hours), daytime hours, no weekends or call(USA-NY-Rochester) Clinical Suppt Tech 3,CoreLab2024-03-26T05:29:57-04:00https://universityofrochester-veterans.jobs/173781C297DA4414A7E33CE9AA2807AE26POSITION SUMMARY:
Under the supervision of the section Supervisor or Operations Coordinator, the Lab Clinical Support Tech III serves as a lead technician in performing, coordinating, and trouble- shooting more advanced duties in the laboratory. Exercises advanced knowledge, judgment and problem-solving skills. Is able to perform essential functions of a Laboratory Clinical Support Tech II and meets the criteria for completing training in advanced assignments and/or successfully completes training for Lab Clinical Support III level assignments as designated by section. Serves as a primary resource to physicians, nurses, and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from Operations Coordinator, Clinical Support Tech IV, or Medical Technologist II in the absence of the section Supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system, biosafety cabinet, scanner, cassette maker, and pre analytical laboratory automation system as applicable per laboratory section.
**JOB RESPONSIBILITIES** **:**
1. Uses advanced knowledge of specimen requirements and stability. Follows appropriate transport/shipping protocols to prepare specimens for transport to the designated laboratory for testing. (30%)
2. Interprets physician’s requests and uses the appropriate protocol for handling unique patient registrations and LIS log-ins. Uses advanced knowledge of the laboratory information system to perform functions such as; billing credits, test cancelations, result entries, report printing and printing of task and specimen tracking lists. (15%)
3. Receives incoming telephone calls and triages calls to appropriate laboratory as necessary. Manages requests for faxed results and provides specimen requirements and stability information. Provides results to physician offices and health centers as necessary. (15%)
4. Provides problem resolution for sample handling; missing information, split samples, sample retrievals, misdirected samples, and requests for additional samples. Independently follows up on all problems and discrepancies as needed with the Patient Accounts Office, Patient Registration, Medical Records and the laboratory Billing Office. (15%)
5. Trains new and current staff on new procedures. Conducts remedial training as necessary. (10%)
6. Participates in quality monitors and initiatives. Performs internal quality checks to facilitate smooth and accurate operations. (10%)
7. Performs other responsibilities and projects as assigned. (5%)
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Associate’s degree or some college level course work in science or a related discipline and one year of experience; or an equivalent combination of education, experience or certification. Customer Service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.11 - $27.15 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Financial Coordinator III2024-03-26T05:29:57-04:00https://universityofrochester-veterans.jobs/2F0E9AFF8DC4471287B9B2C12D40129D26POSITION SUMMARY:
Coordinates all aspects of financial arrangements for inpatient admission of transplant patients to SMH including outpatient services rendered before and after the transplant. Coordinates claims processing and payment application and/or authorization, including physicians' bills, for all foreign transplant patients and for all special transplant contracts such as the National Bone Marrow Donor's Program, and for all demonstration projects such as the national umbrella contracts. Responsible for the patient account from preadmission until the final bill is produced.
**SUPERVISION AND DIRECTION EXERCISED:**
Monitors own performance on assigned responsibilities. May train and coordinate activities of peers or lower classified support staff as assigned to the Transplant Preadmission Unit in SMH Admitting.
**MACHINES AND EQUIPMENT USED:**
Telephone, CRT, PC, photocopier, FAX, pneumatic tube system, adding machine/calculator, printer, plate-maker, imprinter, and other standard office equipment.
**TYPICAL DUTIES:**
1. Makes decisions using approved procedures and some independent judgement regarding security of high dollar ($100,000+) patient accounts and communicates these decisions directly to the Transplant Program Coordinators and the patients.
2. Provides input for new procedures relating to admission and securing of accounts for transplant patients.
3. Works with Program Managers to gain insurance approval for experimental and/or new transplant procedures.
4. Obtains commitment from third-party payors to pay for transplant services.
5. Maintains good working relationships with third-party payor representatives, Transplant Coordinators and transplant Physicians.
6. Maintains transplant approval lists for after-hours use by the Admitting Office; may be on-call for same.
7. Provides appropriate reports to management.
8. Documents automated account record.
9. Applies Hospital's financial and credit policies as needed.
**QUALIFICATIONS:**
High school diploma and 4 years of related hospital credit services experience or Bachelor's degree in Business Administration, Health Care Administration, Psychology, or related discipline and 1 year of related experience; or equivalent combination of education and experience. Medical terminology required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 19.37 - $ 27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Referral & Prior Auth Rep III2024-03-26T05:29:57-04:00https://universityofrochester-veterans.jobs/2F45BA9BC7CB4CFD96782E1B0AC56D6526POSITION SUMMARY:
With general direction and with some latitude for initiative and judgment, perform routine and non-routine duties. Require advanced secretarial skills and proficiency. Provide secretarial support for the AIR a division of Strong Memorial Hospital.
**RESPONSIBILITIES:**
+ Perform check-in & check-out functions during clinic time. Responsible for the accurate and complete registration of all patients. Maintain watch over waiting room to ensure patients have been checked and ushered into exam rooms in a timely fashion. Keep patients informed of wait times. Serve as receptionist to all people coming into office.
+ Perform the following duties: Book return clinic visits, optimizing provider schedules. Verify patient insurances prior to scheduled appointment times via electronic methods. May also require telephone calls to insurers and patients for verification. Assist with reminder phone calls to patients, and rescheduling of bumped patients.
+ Manage eRecord work-queues and clerical pool messages. These include performing tasks such as obtaining prior authorizations for skin tests, queuing medication refills, managing release of information requests, etc.
+ Manage incoming and outgoing phone calls, route calls to appropriate areas and/ or task detailed messages to providers and other staff members. Responsible for courteous and efficient phone communication.
+ Perform other secretarial activities of office for cross covering; including, but not limited to, opening, sorting and routing of mail, photocopying, maintaining files and office supplies and maintaining office equipment.
Other duties as assigned.
**QUALIFICATIONS** :
+ High School Diploma required
+ 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database.
+ Demonstrated skills related to achievement of customer satisfaction.
+ Demonstrates the ICARE values to patient, families and staff.
+ Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - SMH2024-03-26T05:29:57-04:00https://universityofrochester-veterans.jobs/657282C796E74F92989BF6571D211F6526Ophthalmic Tech Lead - SMH
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251828
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clinical Suppt Tech 2, CoreLab2024-03-26T05:29:57-04:00https://universityofrochester-veterans.jobs/7C7F563F7EC74EEC82ACBAA2166C420326POSITION SUMMARY:
Under the supervision of the section Supervisor and with specific direction from the Lead Tech, this position has primary responsibility for the pre-analytical processing of patient specimens that are delivered to the laboratory 24 hours per day, 7 days a week. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of Medical Technology. Enters and edits patient demographics in the laboratory and hospital computer systems. Receives, prioritizes, accessions and distributes clinical specimens to appropriate laboratory sections in order to meet turnaround times designated by the department. Processes specimens appropriately in order to maintain specimen integrity. Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from the Clinical Support Tech III or Clinical Support Tech IV in the absence of the section Supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre-analytical laboratory automation system as applicable per laboratory section.
**JOB RESPONSIBILITIES** **:**
1. **Sample Management (30%)**
+ Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
+ Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
+ Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
+ Tracks and receives batches, verifying receipt of specimens.
+ Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
+ Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
1. **Patient Registration and Specimen Log-in (30%)**
+ Registers patient information into HIS (Hospital Information System).
+ Identifies special registration (i.e. client Bill, research).
+ Identifies and registers patient billing information.
+ Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
+ Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
1. **Administrative Support (20%)**
+ Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
+ Answers questions from specimen collection locations regarding transport and minimum volumes.
+ Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
+ Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
+ Scans requisitions into the scanning system confirming readability and keywords.
+ Participates in Quality Assurance data collection as required.
1. **Lab (Technical) Support (20%)**
+ Assists technologists in the pre-analytical processing of select tests including the centrifugation, separating and storing of samples.
+ Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
+ As applicable, loads continuous blood culture system or pre-analytical automation system for sample processing and preparation.
+ Takes temperatures and monitors environment (C02/humidity) of rooms and equipment.
+ Works with technical team and Supervisors to trouble shoot out of range conditions and documents the results as part of the laboratory’s quality control guidelines.
1. **Performs other responsibilities and projects as assigned.**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Associate’s degree or some college level course work in science or a related discipline; or an equivalent combination of education, experience or certification. Customer service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.14 - $25.84 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Ophthalmic Tech Lead - SMH2024-03-26T05:29:57-04:00https://universityofrochester-veterans.jobs/A56CF751BF28449988E233C3BCF6474B26Ophthalmic Tech Lead - SMH
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251829
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-26T05:29:57-04:00https://universityofrochester-veterans.jobs/C69BA32D607D4F7198E4E625371ACC3826POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider’s pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
**Career Ladder** : The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
**Band One (I):** **_Entry Level Ambulatory Technologists_** – Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department’s infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
**Ba** **nd Two (II):** **_Competent Ambulatory_** **_Technologists_** – With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
**Band Three (III):** **_Expert Ambulatory_** **_Technologists_** – In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
_Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department_
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 3.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - SMH2024-03-26T05:29:57-04:00https://universityofrochester-veterans.jobs/D8B8155E7C6547B0B90E922FDF95974A26Ophthalmic Tech Lead - SMH
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251827
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - Webster2024-03-26T05:29:57-04:00https://universityofrochester-veterans.jobs/F2D709DB5ADD43A4AC2F72E2B04A090626GENERAL PURPOSE:
Coordinates work assignments for ophthalmic technicians at assigned location(s) for optimal clinic flow. Provides regular feedback on technician performance to leadership team. Leads training and skill monitoring at assigned location(s). Performs all of the duties of an ophthalmic technician, including medical record review, preparation for the visit, patient education, assistance with medical examinations, treatments, and procedures.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Maintains presence on the clinic floor to ensure optimal clinic flow. Addresses and troubleshoots problems in clinic as they arise. Fosters end of session feedback between providers, technicians, and schedulers. Creates and updates workup responsibilities for each provider. Leads huddles with team on a regular basis. Works with other leads to provide clinic coverage as needed. Ensures equipment is maintained according to manufacturer¿s guidelines. Maintains a clean, sterile environment. Sterilizes and disinfects instruments and equipment in accordance with guidelines.
2. Leads technician training. Monitors technician skills at assigned location(s). Provides documentation for technician reviews. Mentors new employees and provides onboarding.
3. Performs ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure. Performs a full range of ophthalmic exams and testing as needed or otherwise assigned.
4. Ensures rooms are cleaned and stocked at all times. Assigns activities to other staff.
5. Provides regular feedback to leadership team regarding staffing concerns, performance issues, training needs, and opportunities for organizational improvements.
6. Assists with organizing Technician activities to increase employee engagement.
7. Assess and analyzes technician supply and demand in conjunction with departmental leadership.
Other duties as assigned
**QUALIFICATIONS:**
High school diploma or equivalent required. 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required or equivalent combination of education and experience. Knowledge of ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs required. Understands ocular injuries and urgent care required. Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations required including the ability to identify the purpose of these commonly used medications, proper administration, dosage, durations, common side effects, and hospital policy about shelf life of these medications. CPR or obtain CPR Certification required within one month of hire. COA Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Asst Chief, Nursing Information Officer2024-03-26T05:29:42-04:00https://universityofrochester-veterans.jobs/0184AC7F9823486D809B4DB73CF8E1E626Responsibilities
The Assistant Chief Nursing Information Officer (ACNIO) will lead and be responsible for the planning and implementation of information technology and systems used in the organization and facilitate the enterprise strategic plan. The ACNIO will act as principal assistant to the CNIO supporting the clinical systems initiatives across the enterprise. He/she will provide leadership and vision as URMC embarks on a significant clinical transformation and implementation.
SPECFIC RESPONSIBILITIES:
The Assistant CNIO is responsible for operational nursing leadership in the development, deployment, re-engineering, optimization, and integration of clinical information systems to support clinicians and patient care. The ACNIO provides collaborative executive leadership to advance UR Medicine and affiliates, utilization of information systems consistent with the goals and objectives of UR Medicine’s clinical and strategic initiatives.
The ACNIO is a liaison between nursing, operations, clinical, and information systems’ leadership and management and works in close partnership with the CNIO and CMIO to ensure clinical multidisciplinary leadership of all clinical IT projects and maintenance of clinical IT systems.
The ACNIO leads nursing and ancillary services in the design and execution of technology-enabled process change that maximizes patient safety, quality of care, clinician wellness and operational efficiency. This individual assists with the identification, evaluation, and assessment of new care delivery technology, developing recommendations on the impact of integration with existing workflows and systems.
**Qualifications**
Graduate of an approved School of Nursing. A master's degree from an NLN accredited School of Nursing or accredited School of Public Health, in nursing informatics or another related field required. Current license or permit to practice professional nursing in New York State. Five or more years of experience in an academic medical center or tertiary setting. A minimum of 3 years of leadership experience in informatics/IT/nursing operations, with progressive leadership responsibilities in a complex, multi-specialty healthcare environment preferred. Experience in informatics, enterprise health records, clinical systems implementation, process and workflow re-design and change management with introduction of technology tools to the clinical culture; familiarity with products and medical informatics trends and tools.Solid practical experience to design and implement systems within the framework of technical boundaries. Practical experience with electronic health information systems including configuration, implementation, support and optimization in an ambulatory or hospital setting. Experience with Epic Systems electronic health record preferred. Experience leading teams, particularly collaborative work with providers and nurses.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $62.26 - $93.41
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Nursing Practice/Admin
**Full/Part Time:**
**Schedule:** FT position available(USA-NY-Rochester) Cardiac Rehabilitation Phase 1 - Registered Nurse 2 Outpatient2024-03-26T05:29:42-04:00https://universityofrochester-veterans.jobs/584EACAB4AB441D694C016EEB7C462F326Responsibilities
Exciting opportunity for a nurse interested in working with a multidisciplinary group in collaboration with cardiac rehabilitation team at Canal View Office Complex. Main appointment will be in the hospital with some hours at the Canal View Complex. Will work closely with staff on 41600, 43600, 43400, cath lab to facilitate referrals to outpatient Phase II cardiac rehab programs. Strong interpersonal communication skill and a passion for teaching are essential. Recognize the need/initiate patient/family health education as related to CAD risk reduction/prevention. Plans for education after assessing the individual learning needs and readiness of the patient/family; provides educational opportunities and documents outcomes. Provides education for STEMI, NSTEMI, elective PCI, cardiac surgery, TAVR and qualifying CHF. RN with a minimum of 1 year of experience in a cardiology/cardiac rehab setting required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** Full time position available (40 hours), days with some staggered shifts to 5:30 PM or 6 PM.(USA-NY-Rochester) UR Complex Care Center, Inpatient - Nurse Practitioner/Physician Assistant2024-03-26T05:29:42-04:00https://universityofrochester-veterans.jobs/58A407F1C7834EFA88B98DF8A0631A7C26Responsibilities
The Complex Care Center (CCC) provides person-centered and coordinated interdisciplinary care to adults with complex pediatric onset conditions, including but not limited to intellectual/developmental disabilities, sickle cell disease, cystic fibrosis, cerebral palsy, and muscular dystrophy. Interdisciplinary clinical services at the CCC include primary care, dentistry, physical/respiratory therapies, dietician, and behavioral health. The CCC is also home to URMC’s adult cystic fibrosis and adult sickle cell disease programs.
Primary responsibilities our acute care APP include direct patient care within our infusion center and providing inpatient consultation to patients with complex childhood-onset illnesses during their hospitalizations. This includes performing (a) acute evaluations in our infusion center, (b) inpatient consultation for acutely ill patients, (c) coordination and follow-up of diagnostic imaging, laboratory testing, and procedures, and (d) prescribing medications. APP mentoring and support will be provided to all new hires. All APPs will complete a structured orientation/onboarding program to help position them for success in this role.
National certification as Family Nurse Practitioner or Physician Assistant registered in New York State. Preferred one year of experience as a Nurse Practitioner/PA. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 44.71 - $67.07
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Medical Services
**Full/Part Time:**
**Schedule:** Full time with four 10 hour shifts per week with on call (telephone call from home) responsibilities. May consider part time for experienced APPs.(USA-NY-Rochester) 41600 - Heart and Vascular - Licensed Practical Nurse 2 Inpatient2024-03-26T05:29:42-04:00https://universityofrochester-veterans.jobs/641D3D737CCF44DE8CD75501EE26FAF326Responsibilities
Exciting opportunities await LPN’s with an interest in cardiac care. We are seeking motivated team individuals dedicated to delivering _patient and family centered care_ as they practice excellent clinical skills in a fast-paced multidisciplinary environment. A 21-bed Step Down cardiac care unit that cares for patients throughout the continuum of pre- procedure, post procedure and transitional care planning. This unique arrangement will allow patients to experience a multitude of services while remaining on one unit with a core team of nurses. Individuals must demonstrate flexibility while working with a multidisciplinary team in a fast-paced environment. The ideal candidates must exhibit strong critical thinking, assessment and communication skills. Come join a team that takes pride in patient-family centered care and teamwork values. Populations of patients include: Myocardial infarction, heart failure, pre and post cardiac interventional procedures or surgery. Primary tasks will include assisting RN staff in all patient care within the scope of a NYS LPN and under the direction and supervision of a RN. Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing. Ideal candidates will have at least 1 year of LPN experience or 3 years of direct patient care experience.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.50 - $34.45
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Cardiovascular Nursing
**Full/Part Time:**
**Schedule:** FT/PT positions available, D/E/N, 8- and 12-hour shifts, holidays and weekends per unit policy.(USA-NY-Rochester) 6 North - Pediatric Intensive Care Unit (PICU) - Registered Nurse 1-2 Inpatient2024-03-26T05:29:42-04:00https://universityofrochester-veterans.jobs/F91DD179B02045F5B3E245DBFEDE26F426Responsibilities
The Pediatric Intensive Care Unit (PICU) seeks motivated individuals with a passion for caring for critically ill children and their families. The ideal candidates demonstrate critical thinking, ability to adapt in a rapidly changing patient population, and exceptional communication with patients, families and colleagues from all disciplines. The PICU nurse will become an expert at providing care to a wide variety of patient conditions from infancy to adolescence. Diagnoses include, but are not limited to, complex medical conditions (respiratory failure, sepsis, and multisystem organ dysfunction), pre and post operative conditions, multiple trauma including neurologic compromise, as well as children needing acute management of chronic illnesses. The PICU nurse balances the high technologic needs of critically ill patients with the holistic needs of children and their families.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing.
Level I
Applicants will have less than 6-12 months of RN experience.
Level II
Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 36.00 - $ 46.80 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT positions available, D/E/N, 8- and 12-hour shifts, holidays and weekends per unit standard.(USA-NY-Rochester) Outpatient Access Rep II2024-03-25T19:37:42-04:00https://universityofrochester-veterans.jobs/08F89297D1E342CD964D86453CB530B926GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider.
Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patient special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS:**
+ High School diploma required
+ 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Physical Therapist 12024-03-25T19:37:41-04:00https://universityofrochester-veterans.jobs/56ACC8A6C0B143188E8611EA07A6789526GENERAL PURPOSE:
Aids patients to correct and/or adjust to disabilities by selecting, adapting and using appropriate physical therapy procedures, following physician's orders, or operating independently under New York State direct access statute.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Evaluates the patients' functional abilities and disabilities by tests, observations and information provided by family members, physician, nursing staff and others.
2. Plans a program of patient treatment related to diagnosis, prognosis, emotional needs or problems, patient's environment, etc. working from physician's order.
3. Instructs and counsel patients and family in the use of equipment and techniques. Evaluates home facilities and suggests need adaptations and resources in preparation for patient discharge.
4. Recommends, obtains and instructs on the use of adaptive and assistive devices. Ensures appropriate safety practices and maintenance of equipment.
5. Determines types and frequencies of therapies. Provides treatments using a variety of procedures and therapies. Recommends modifications of program as needed to physician.
6. Maintains required patient and department records.
7. Keeps abreast of issues and changes in the field by reading and attending professional meetings and seminars.
Other duties as assigned.
**QUALIFICATIONS:**
Bachelor's degree in Physical Therapy required; Master's or Doctoral degree preferred. Completed relevant clinical education in a comparable setting required or equivalent combination of education and experience. Basic foundational knowledge of Physical Therapy Practice required. Licensed in New York State.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,640 - $89,232 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Director, Clinical Admin2024-03-25T19:37:41-04:00https://universityofrochester-veterans.jobs/FD6A4FC8E47447E6AFDB5E191289A51A26GENERAL PURPOSE:
The Director of Clinical Operations is responsible for oversight and implementation of all administrative/operational aspects of the clinical programs of the Golisano Children’s Hospital. Collaborates with Pediatrics Department and Division leadership to adapt, develop, and implement clinical plans consistent with service objectives of the Department, Medical Center and University. Additionally, the position assists the Departmental enterprise ambulatory care programs with the development of key performance indicators, analytics, staffing ratios and best practice by consulting and collaborating with key leaders/managers of the department. The Director will be part of the Pediatrics leadership/management team and will assist in identifying and prioritizing projects based on the University and Department strategic plans and objectives.
**RESPONSIBILITIES:**
+ Serves on the Pediatrics Leadership Team and participates in strategic planning and the support of operational objectives.
+ Serves on that team as the expert on the delivery of clinical care and in support of institutional priorities for access to care and standards for the clinical practice.
+ Understands the needs of the local and regional communities for pediatric care and develops plans to meet those needs.
**_Clinical Operations Excellence:_**
+ Develops and tracks key performance indicators for ambulatory care and report significant trends to the Departmental Leadership and Ambulatory Administration with recommendations for improvements as needed.
+ Utilize Tableau and other enterprise level reporting tools to develop reporting analytics to support operational decision making and best practices for the enterprise ambulatory care programs.
+ Assist with the development of performance improvement programs creating a culture of continuous improvement and operational excellence.
+ Identify roadblocks for implementing operational performance tracking and changes, and assist with developing and implementing strategies for correction.
+ Lead the development of performance improvement programs and collaborate with key leaders for implementation, including the optimization of clinical templates.
+ Develop and disseminate standard quarterly report cards for each division to track clinical productivity.
+ Function as a content expert, resource, and spokesperson for operations excellence.
+ Collaborates with nursing leadership to track key performance indicators for inpatient care and supports operations as needed.
**Transformational Change Management:**
+ Uses change management frameworks to support faculty, staff, and patients through significant changes to practice and process.
+ Leads the development of communication plans in support of clinical programs, and works closely with marketing and communications professionals on plans that support achievement of department goals.
+ Ensures optimal implementation of new clinical initiatives, including the provider optimization initiative.
**_Business Plan Development:_**
+ Perform market and needs analyses for expansion and growth of existing programs and services.
+ Responsible for the development of business improvement plans aimed at achieving departmental strategic goals.
+ Ensures that appropriate resources are allocated to achieve business plan deliverables.
+ Collaborate and consult with affiliates to evaluate regional opportunities for growth and partnership.
+ Track Business Improvement plans as submitted and approved by JOC.
**_Oversight of Clinical Staffing, Onboarding and Training / Other:_**
+ In partnership with the CAO, oversees clinical staffing and works to bridge staffing gaps as needed.
+ Ensures appropriate onboarding and training for clinical administrative team members.
+ Assists in the development and oversight of the pediatric referral center for specialty services.
+ Implements performance improvement plans for administrative leads as needed.
+ Monitor 340B specialty pharmacy pull-through and identify opportunities for optimization.
+ Develop monthly provider score card on 340B specialty pharmacy capture rate.
**QUALIFICATIONS:**
+ Bachelor's degree required
+ Master's degree, equivalent course work, or specialized experience in an appropriate field related to the assignment is desirable
+ 8 years relevant experience including at least 4 years at a managerial level; or equivalent combination of education and experience required.
+ Proven history of ability to lead and influence with both direct and indirect authority required.
+ Project management skills including expertise in change management and use of tools for evaluating existing work processes and recommending improvements in workflow required.
+ Exemplary communication skills across multiple constituent groups required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $107,224 - $160,846 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Motion Lab Technician2024-03-23T11:53:42-04:00https://universityofrochester-veterans.jobs/21ABF3914B6A4F8497E053409F5DE8A026GENERAL PURPOSE:
Completes daily operations and performs a variety of technical duties in support of the research activities at University of Rochester Orthopaedics Motion Analysis Laboratory on the Rochester Campus. Works creatively with faculty, residents and students to apply solutions to research problems, providing direct assistance, guidance and training on the use of laboratory equipment, including the EMG (electromyography), pressure plates, and motion analysis systems.
**JOB DUTIES AND RESPONSIBILITIES:**
1. **Operations:** Performs daily operations of the Movement Analysis Laboratory, including providing direct assistance to faculty and students in the preparation, testing, operation and maintenance of electrical/electronic laboratory equipment such as turn key and custom force, EMG (electromyography), pressure plates and movement analysis systems. Systems listed above are state of the art and require precise calibration in order to execute meaningful data. Proper operations are necessary for data collection, signal processing and data analysis of processed data. Storage and retrieval of processed data for clinical decisions and research will be provided to faculty, students and others.
2. **Education:** Keeps all state-of-the-art equipment up to date and functioning at its optimal requirements while maintaining current market demand expertise in training and assisting in all technical aspects. Educating faculty and students in the overall operations of the laboratory facilities and equipment will be essential in preserving the labs goals. Prepares all functionalities of the lab for researcher and clinicians using facilities on an assigned day, including the powering up and calibrating of highly technically advanced equipment. Continuously educates all individuals utilizing the Motion Lab on its contents, guidance of completing assigned projects and assisting faculty in the evaluation of student achievements in the laboratory.
3. **Maintenance:** Performs all requests for use of Motion Lab space with the assistance of the Motion Lab Director. Ensures all equipment needs and research availability of products and apparatus are available for each project that day. Any purchasing recommendations will be reviewed and approved by Lab Manager in accordance with the budgetary limitations set forth and approved by Sr leadership. Maintenance of inventory/parts and replacement components will need to be monitored as an ongoing effort to assure research project stay on schedule.
4. Participates in subject recruitment, software used in data collection, data reduction and overall preparation of data for analysis.
Other duties as assigned.
**QUALIFICATIONS:**
Bachelor's degree in an engineering or related field required; Master's degree preferred. 1-3 years of experience in biomechanics and previous research experience required or equivalent combination of education and experience. Required knowledge, skills and abilities: Strong working knowledge of computers and system software in a Motion Lab setting; Ability to assemble, test, repair and operate electrical/electronic equipment; Knowledge of complex electromyography, kinematic and kinetic systems and associated software; Strong attention to detail, analytical, organizational, verbal and written communication skills; Interpersonal skills and an ability to work with the research team.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $22.59 - $31.63 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Neurodiagnostic Tech Asst2024-03-23T11:53:42-04:00https://universityofrochester-veterans.jobs/4F6065F320B54A2D855F7FE5ACC8E51D26GENERAL PURPOSE:
Continuously monitors patients undergoing cEEG recording for safety, either in room or via remote video monitoring. Possesses knowledge of monitoring system and camera controls. Alerts nursing and/or technologist staff when clinical seizures or other paroxysmal events occur. May communicate with patients and bedside staff to obtain information about events. May document observations.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Continuously monitors patients undergoing cEEG recording for safety. Alerts nursing and/or technologist staff when clinical seizures or other paroxysmal events occur.
+ Assist Neurodiagnostic technologists as needed (restocking supplies, electrode removal and miscelaneos duties)
Other duties as assigned
**QUALIFICATIONS:**
+ High School diploma or equivalent required.
+ No previous experience; will be trained in-house with 20 clinical observation hours and successful completion of didactic course (LTM 100) and competency assessments including but not limited to recognition of clinical seizures and other clinical paroxysmal events, ictal testing procedures, measures to reduce risk of fall, and seizure first aid.
+ Will be trained in-house with 20 clinical observation hours and successful completion of didactic course (ASET LTM 100) and competency assessments including but not limited to recognition of clinical seizures and other clinical paroxysmal events, ictal testing procedures, measures to reduce risk of fall, and seizure first aid.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Call Ctr Representative2024-03-23T11:53:42-04:00https://universityofrochester-veterans.jobs/5916585D784849A7AB1DB3C7ED86D16426GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
+ Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
+ Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
+ Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
+ Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Unit Secretary2024-03-23T11:53:41-04:00https://universityofrochester-veterans.jobs/3A92EE4FDA5042F48858FE7AE517F07526SEIU Patient Unit Secretary
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251708
Location
Strong Memorial Hospital
Full/Part Time
Part-Time
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
No job description available
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time(USA-NY-Rochester) Registration&Insur Mgt Rep III2024-03-23T11:53:41-04:00https://universityofrochester-veterans.jobs/5173A2433E2A456E99E539CC1F5B52C026Responsibilities
**Job Summary**
This position is a member of a Registration and Insurance Management team which coordinates functions associated with Patient demographic, Guarantor, and Insurance Coverage for UR Medicine. Registration and Insurance Management Specialist requires a broad knowledge base in the rules and regulations of third-party billing and the complexities of multispecialty billing. In addition this position requires experience among the enterprise billing system; Flowcast/EPIC with a proficient competency level in the use of verification, third party and government billing systems. RIM Specialist completes the task of sending real time eligibility and also reviewing batch file for visit volumes of approximately 300,000 monthly as it relates to verification of insurance which includes but is not limited to demographic, co-pay/deductibles, benefit information, referrals/authorization, PCP information and Self Pay recovery. Responsible for contacting patient/representative regarding registration, insurance coverage or lack of to ensure patient is aware and secure revenue for the URMC enterprise. To pursue Medicaid for the patient the RIM Specialist initiates a referral to Financial Case Management. Responsible for updating Flowcast system edits produced by the GE batch file Epic WQ’s. This position will be responsible in part for a decrease of rework and enhance revenue of 3-5 million dollars annually. This process promotes an “uneventful” and seamless arrival process. Additionally, a RIM Specialist’s advanced knowledge of insurance and system logic aids in accurate and timely reimbursement of services.
**Key Functions and Expected Performances**
Under the direction of the RIM Director:
**_Weight_** **_=45%_**
Responsible for pre-verification of insurance five days prior to sched appointments, real time verification (urgent care, walk-ins, Emergency, etc.) for URMFG and SMH/HH Outpatient departments. Remains competent with a broad knowledge base of insurance requirements and necessary changes affecting all information systems for Primary Care, hospital-based practices, multi-specialty and SMH/HH Outpatient departments. Understands flow of information between the Central Insurance Verification Unit and URMFG/SMH/HH Outpatient departments; importance of registration accuracy. Ongoing communication with management relating to operational and system issues.
**Financial Account Management:** **_Weight = 40%_**
Responsible for working daily on designated edit reports generated by the GE Eligibility System based upon assignments. Initiates outgoing calls to insurance companies, patients and/or representative regarding insurance coverage or lack of in a timely and customer friendly manner utilizing Strong Commitment values. Ensures Flowcast/Epic is updated relating to insurance, co-pay and primary care physician information prior to patient appointment and/or final bill. Completes online referrals to Financial Case Management for Self-pay patients where appropriate, follows-up with departments and primary care offices to reconcile discrepancies, investigate inaccurate insurance, primary care physician and co-pay information, provides recommendations to Lead CIV Specialist and Manager.
**Customer Interaction** **:** **_Weight = 15%_**
Third Party Payer resource to departmental staff (Access Specialist, Insurance Collection Specialists, Financial Counselor, etc.) within URMFG/SMH/HH departments. Serves as a front-line problem solver for third party billing requirements. Identifies areas of improvement, notifies Lead CIV Specialist, plan and implements as directed. Understands and adopts the Strong Commitment values and behaviors.
**Continuous Learning & Compliance:**
Attends and actively participates in all meetings including staff meetings, compliance and training sessions, etc. Timely completion of annual health update and mandatory hospital in-service. Understand and follows departmental policies and procedures relating to dress code, vacation/PTO requests and HRMS documentation.
**Other duties** **:**
Updates RIM Unit operational procedures. Performs other related duties as assigned.
**Background Expectations:**
1. Associate Degree and 2 years’ experience or equivalent combination of education and experience preferably in a Primary Care Office or SMH Ambulatory Care setting
2. Knowledge of Verification, Third Party Payor and Government systems
3. Knowledge of Flowcast
4. Knowledge of PC functions (Word, Excel, e-mail, Web).
5. Excellent organization and problem-solving skills
6. High professionalism, motivation, interpersonal skills
7. Exercises excellent communication skills and customer service skills
8. Ability to work in a team setting with all levels of management and staff
9. Associates or Bachelors Degree preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.10 - $ 25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Registration&Insur Mgt Rep III2024-03-23T11:53:41-04:00https://universityofrochester-veterans.jobs/68426F33B56C46EA886736DE8D2D679B26Responsibilities
**Job Summary**
This position is a member of a Registration and Insurance Management team which coordinates functions associated with Patient demographic, Guarantor, and Insurance Coverage for UR Medicine. Registration and Insurance Management Specialist requires a broad knowledge base in the rules and regulations of third-party billing and the complexities of multispecialty billing. In addition this position requires experience among the enterprise billing system; Flowcast/EPIC with a proficient competency level in the use of verification, third party and government billing systems. RIM Specialist completes the task of sending real time eligibility and also reviewing batch file for visit volumes of approximately 300,000 monthly as it relates to verification of insurance which includes but is not limited to demographic, co-pay/deductibles, benefit information, referrals/authorization, PCP information and Self Pay recovery. Responsible for contacting patient/representative regarding registration, insurance coverage or lack of to ensure patient is aware and secure revenue for the URMC enterprise. To pursue Medicaid for the patient the RIM Specialist initiates a referral to Financial Case Management. Responsible for updating Flowcast system edits produced by the GE batch file Epic WQ’s. This position will be responsible in part for a decrease of rework and enhance revenue of 3-5 million dollars annually. This process promotes an “uneventful” and seamless arrival process. Additionally, a RIM Specialist’s advanced knowledge of insurance and system logic aids in accurate and timely reimbursement of services.
**Key Functions and Expected Performances**
Under the direction of the RIM Director:
**_Weight_** **_=45%_**
Responsible for pre-verification of insurance five days prior to sched appointments, real time verification (urgent care, walk-ins, Emergency, etc.) for URMFG and SMH/HH Outpatient departments. Remains competent with a broad knowledge base of insurance requirements and necessary changes affecting all information systems for Primary Care, hospital-based practices, multi-specialty and SMH/HH Outpatient departments. Understands flow of information between the Central Insurance Verification Unit and URMFG/SMH/HH Outpatient departments; importance of registration accuracy. Ongoing communication with management relating to operational and system issues.
**Financial Account Management:** **_Weight = 40%_**
Responsible for working daily on designated edit reports generated by the GE Eligibility System based upon assignments. Initiates outgoing calls to insurance companies, patients and/or representative regarding insurance coverage or lack of in a timely and customer friendly manner utilizing Strong Commitment values. Ensures Flowcast/Epic is updated relating to insurance, co-pay and primary care physician information prior to patient appointment and/or final bill. Completes online referrals to Financial Case Management for Self-pay patients where appropriate, follows-up with departments and primary care offices to reconcile discrepancies, investigate inaccurate insurance, primary care physician and co-pay information, provides recommendations to Lead CIV Specialist and Manager.
**Customer Interaction** **:** **_Weight = 15%_**
Third Party Payer resource to departmental staff (Access Specialist, Insurance Collection Specialists, Financial Counselor, etc.) within URMFG/SMH/HH departments. Serves as a front-line problem solver for third party billing requirements. Identifies areas of improvement, notifies Lead CIV Specialist, plan and implements as directed. Understands and adopts the Strong Commitment values and behaviors.
**Continuous Learning & Compliance:**
Attends and actively participates in all meetings including staff meetings, compliance and training sessions, etc. Timely completion of annual health update and mandatory hospital in-service. Understand and follows departmental policies and procedures relating to dress code, vacation/PTO requests and HRMS documentation.
**Other duties** **:**
Updates RIM Unit operational procedures. Performs other related duties as assigned.
**Background Expectations:**
1. Associate Degree and 2 years’ experience or equivalent combination of education and experience preferably in a Primary Care Office or SMH Ambulatory Care setting
2. Knowledge of Verification, Third Party Payor and Government systems
3. Knowledge of Flowcast
4. Knowledge of PC functions (Word, Excel, e-mail, Web).
5. Excellent organization and problem-solving skills
6. High professionalism, motivation, interpersonal skills
7. Exercises excellent communication skills and customer service skills
8. Ability to work in a team setting with all levels of management and staff
9. Associates or Bachelors Degree preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.10 - $ 25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Registration&Insur Mgt Rep III2024-03-23T11:53:41-04:00https://universityofrochester-veterans.jobs/BD6AD339BA034598ADED3FC98DE3BC2626Responsibilities
**Job Summary**
This position is a member of a Registration and Insurance Management team which coordinates functions associated with Patient demographic, Guarantor, and Insurance Coverage for UR Medicine. Registration and Insurance Management Specialist requires a broad knowledge base in the rules and regulations of third-party billing and the complexities of multispecialty billing. In addition this position requires experience among the enterprise billing system; Flowcast/EPIC with a proficient competency level in the use of verification, third party and government billing systems. RIM Specialist completes the task of sending real time eligibility and also reviewing batch file for visit volumes of approximately 300,000 monthly as it relates to verification of insurance which includes but is not limited to demographic, co-pay/deductibles, benefit information, referrals/authorization, PCP information and Self Pay recovery. Responsible for contacting patient/representative regarding registration, insurance coverage or lack of to ensure patient is aware and secure revenue for the URMC enterprise. To pursue Medicaid for the patient the RIM Specialist initiates a referral to Financial Case Management. Responsible for updating Flowcast system edits produced by the GE batch file Epic WQ’s. This position will be responsible in part for a decrease of rework and enhance revenue of 3-5 million dollars annually. This process promotes an “uneventful” and seamless arrival process. Additionally, a RIM Specialist’s advanced knowledge of insurance and system logic aids in accurate and timely reimbursement of services.
**Key Functions and Expected Performances**
Under the direction of the RIM Director:
**_Weight_** **_=45%_**
Responsible for pre-verification of insurance five days prior to sched appointments, real time verification (urgent care, walk-ins, Emergency, etc.) for URMFG and SMH/HH Outpatient departments. Remains competent with a broad knowledge base of insurance requirements and necessary changes affecting all information systems for Primary Care, hospital-based practices, multi-specialty and SMH/HH Outpatient departments. Understands flow of information between the Central Insurance Verification Unit and URMFG/SMH/HH Outpatient departments; importance of registration accuracy. Ongoing communication with management relating to operational and system issues.
**Financial Account Management:** **_Weight = 40%_**
Responsible for working daily on designated edit reports generated by the GE Eligibility System based upon assignments. Initiates outgoing calls to insurance companies, patients and/or representative regarding insurance coverage or lack of in a timely and customer friendly manner utilizing Strong Commitment values. Ensures Flowcast/Epic is updated relating to insurance, co-pay and primary care physician information prior to patient appointment and/or final bill. Completes online referrals to Financial Case Management for Self-pay patients where appropriate, follows-up with departments and primary care offices to reconcile discrepancies, investigate inaccurate insurance, primary care physician and co-pay information, provides recommendations to Lead CIV Specialist and Manager.
**Customer Interaction** **:** **_Weight = 15%_**
Third Party Payer resource to departmental staff (Access Specialist, Insurance Collection Specialists, Financial Counselor, etc.) within URMFG/SMH/HH departments. Serves as a front-line problem solver for third party billing requirements. Identifies areas of improvement, notifies Lead CIV Specialist, plan and implements as directed. Understands and adopts the Strong Commitment values and behaviors.
**Continuous Learning & Compliance:**
Attends and actively participates in all meetings including staff meetings, compliance and training sessions, etc. Timely completion of annual health update and mandatory hospital in-service. Understand and follows departmental policies and procedures relating to dress code, vacation/PTO requests and HRMS documentation.
**Other duties** **:**
Updates RIM Unit operational procedures. Performs other related duties as assigned.
**Background Expectations:**
1. Associate Degree and 2 years’ experience or equivalent combination of education and experience preferably in a Primary Care Office or SMH Ambulatory Care setting
2. Knowledge of Verification, Third Party Payor and Government systems
3. Knowledge of Flowcast
4. Knowledge of PC functions (Word, Excel, e-mail, Web).
5. Excellent organization and problem-solving skills
6. High professionalism, motivation, interpersonal skills
7. Exercises excellent communication skills and customer service skills
8. Ability to work in a team setting with all levels of management and staff
9. Associates or Bachelors Degree preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.10 - $ 25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Registration&Insur Mgt Rep III2024-03-23T11:53:41-04:00https://universityofrochester-veterans.jobs/BF67B82006FC41A088EE421EF142763B26Responsibilities
**Job Summary**
This position is a member of a Registration and Insurance Management team which coordinates functions associated with Patient demographic, Guarantor, and Insurance Coverage for UR Medicine. Registration and Insurance Management Specialist requires a broad knowledge base in the rules and regulations of third-party billing and the complexities of multispecialty billing. In addition this position requires experience among the enterprise billing system; Flowcast/EPIC with a proficient competency level in the use of verification, third party and government billing systems. RIM Specialist completes the task of sending real time eligibility and also reviewing batch file for visit volumes of approximately 300,000 monthly as it relates to verification of insurance which includes but is not limited to demographic, co-pay/deductibles, benefit information, referrals/authorization, PCP information and Self Pay recovery. Responsible for contacting patient/representative regarding registration, insurance coverage or lack of to ensure patient is aware and secure revenue for the URMC enterprise. To pursue Medicaid for the patient the RIM Specialist initiates a referral to Financial Case Management. Responsible for updating Flowcast system edits produced by the GE batch file Epic WQ’s. This position will be responsible in part for a decrease of rework and enhance revenue of 3-5 million dollars annually. This process promotes an “uneventful” and seamless arrival process. Additionally, a RIM Specialist’s advanced knowledge of insurance and system logic aids in accurate and timely reimbursement of services.
**Key Functions and Expected Performances**
Under the direction of the RIM Director:
**_Weight_** **_=45%_**
Responsible for pre-verification of insurance five days prior to sched appointments, real time verification (urgent care, walk-ins, Emergency, etc.) for URMFG and SMH/HH Outpatient departments. Remains competent with a broad knowledge base of insurance requirements and necessary changes affecting all information systems for Primary Care, hospital-based practices, multi-specialty and SMH/HH Outpatient departments. Understands flow of information between the Central Insurance Verification Unit and URMFG/SMH/HH Outpatient departments; importance of registration accuracy. Ongoing communication with management relating to operational and system issues.
**Financial Account Management:** **_Weight = 40%_**
Responsible for working daily on designated edit reports generated by the GE Eligibility System based upon assignments. Initiates outgoing calls to insurance companies, patients and/or representative regarding insurance coverage or lack of in a timely and customer friendly manner utilizing Strong Commitment values. Ensures Flowcast/Epic is updated relating to insurance, co-pay and primary care physician information prior to patient appointment and/or final bill. Completes online referrals to Financial Case Management for Self-pay patients where appropriate, follows-up with departments and primary care offices to reconcile discrepancies, investigate inaccurate insurance, primary care physician and co-pay information, provides recommendations to Lead CIV Specialist and Manager.
**Customer Interaction** **:** **_Weight = 15%_**
Third Party Payer resource to departmental staff (Access Specialist, Insurance Collection Specialists, Financial Counselor, etc.) within URMFG/SMH/HH departments. Serves as a front-line problem solver for third party billing requirements. Identifies areas of improvement, notifies Lead CIV Specialist, plan and implements as directed. Understands and adopts the Strong Commitment values and behaviors.
**Continuous Learning & Compliance:**
Attends and actively participates in all meetings including staff meetings, compliance and training sessions, etc. Timely completion of annual health update and mandatory hospital in-service. Understand and follows departmental policies and procedures relating to dress code, vacation/PTO requests and HRMS documentation.
**Other duties** **:**
Updates RIM Unit operational procedures. Performs other related duties as assigned.
**Background Expectations:**
1. Associate Degree and 2 years’ experience or equivalent combination of education and experience preferably in a Primary Care Office or SMH Ambulatory Care setting
2. Knowledge of Verification, Third Party Payor and Government systems
3. Knowledge of Flowcast
4. Knowledge of PC functions (Word, Excel, e-mail, Web).
5. Excellent organization and problem-solving skills
6. High professionalism, motivation, interpersonal skills
7. Exercises excellent communication skills and customer service skills
8. Ability to work in a team setting with all levels of management and staff
9. Associates or Bachelors Degree preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.10 - $ 25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Registration&Insur Mgt Rep III2024-03-23T11:53:41-04:00https://universityofrochester-veterans.jobs/D77FED31145E4AEAB2917469242E4BA226Responsibilities
**Job Summary**
This position is a member of a Registration and Insurance Management team which coordinates functions associated with Patient demographic, Guarantor, and Insurance Coverage for UR Medicine. Registration and Insurance Management Specialist requires a broad knowledge base in the rules and regulations of third-party billing and the complexities of multispecialty billing. In addition this position requires experience among the enterprise billing system; Flowcast/EPIC with a proficient competency level in the use of verification, third party and government billing systems. RIM Specialist completes the task of sending real time eligibility and also reviewing batch file for visit volumes of approximately 300,000 monthly as it relates to verification of insurance which includes but is not limited to demographic, co-pay/deductibles, benefit information, referrals/authorization, PCP information and Self Pay recovery. Responsible for contacting patient/representative regarding registration, insurance coverage or lack of to ensure patient is aware and secure revenue for the URMC enterprise. To pursue Medicaid for the patient the RIM Specialist initiates a referral to Financial Case Management. Responsible for updating Flowcast system edits produced by the GE batch file Epic WQ’s. This position will be responsible in part for a decrease of rework and enhance revenue of 3-5 million dollars annually. This process promotes an “uneventful” and seamless arrival process. Additionally, a RIM Specialist’s advanced knowledge of insurance and system logic aids in accurate and timely reimbursement of services.
**Key Functions and Expected Performances**
Under the direction of the RIM Director:
**_Weight_** **_=45%_**
Responsible for pre-verification of insurance five days prior to sched appointments, real time verification (urgent care, walk-ins, Emergency, etc.) for URMFG and SMH/HH Outpatient departments. Remains competent with a broad knowledge base of insurance requirements and necessary changes affecting all information systems for Primary Care, hospital-based practices, multi-specialty and SMH/HH Outpatient departments. Understands flow of information between the Central Insurance Verification Unit and URMFG/SMH/HH Outpatient departments; importance of registration accuracy. Ongoing communication with management relating to operational and system issues.
**Financial Account Management:** **_Weight = 40%_**
Responsible for working daily on designated edit reports generated by the GE Eligibility System based upon assignments. Initiates outgoing calls to insurance companies, patients and/or representative regarding insurance coverage or lack of in a timely and customer friendly manner utilizing Strong Commitment values. Ensures Flowcast/Epic is updated relating to insurance, co-pay and primary care physician information prior to patient appointment and/or final bill. Completes online referrals to Financial Case Management for Self-pay patients where appropriate, follows-up with departments and primary care offices to reconcile discrepancies, investigate inaccurate insurance, primary care physician and co-pay information, provides recommendations to Lead CIV Specialist and Manager.
**Customer Interaction** **:** **_Weight = 15%_**
Third Party Payer resource to departmental staff (Access Specialist, Insurance Collection Specialists, Financial Counselor, etc.) within URMFG/SMH/HH departments. Serves as a front-line problem solver for third party billing requirements. Identifies areas of improvement, notifies Lead CIV Specialist, plan and implements as directed. Understands and adopts the Strong Commitment values and behaviors.
**Continuous Learning & Compliance:**
Attends and actively participates in all meetings including staff meetings, compliance and training sessions, etc. Timely completion of annual health update and mandatory hospital in-service. Understand and follows departmental policies and procedures relating to dress code, vacation/PTO requests and HRMS documentation.
**Other duties** **:**
Updates RIM Unit operational procedures. Performs other related duties as assigned.
**Background Expectations:**
1. Associate Degree and 2 years’ experience or equivalent combination of education and experience preferably in a Primary Care Office or SMH Ambulatory Care setting
2. Knowledge of Verification, Third Party Payor and Government systems
3. Knowledge of Flowcast
4. Knowledge of PC functions (Word, Excel, e-mail, Web).
5. Excellent organization and problem-solving skills
6. High professionalism, motivation, interpersonal skills
7. Exercises excellent communication skills and customer service skills
8. Ability to work in a team setting with all levels of management and staff
9. Associates or Bachelors Degree preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.10 - $ 25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Practice Manager, II2024-03-23T11:53:41-04:00https://universityofrochester-veterans.jobs/F462BEEB3A0140DD93185FA73B29E29F26GENERAL PURPOSE:
The Practice Manager II is responsible for the management of the Prior Auth/Referral Coordinator and OAS Staff.
Promotes operational efficiency, high quality, outstanding patient experience, and strong financial performance.
Directs staff using the ICARE framework, promoting a collaborative, diverse, and professional team. Responsible for performance management of all non-clinical staff in a mid-size practice.
**JOB DUTIES AND RESPONSIBILITIES:**
**Operations Management** **:**
+ Implements procedures for enhancing levels of service and quality and enforces medical office policies and procedures
+ Develops guidelines for prioritizing and assigning work activities, evaluating effectiveness and modifying process as necessary. Serves as point of contact for questions and problem solving related to difficult/unusual authorizations/referrals.
+ Provides coverage process for staff as needed.
+ Schedules and facilitates regular office meetings with office staff.
+ Ensures proper registration and insurance pre-verification management processes are followed including warm transfers to centralized functions.
+ Coordinates assignments of Prior authorization/Referral Coordination staff assuring cross training of all functions.
+ Support and uphold policies, procedures, objectives, quality improvement, safety, environmental and infection control and codes and requirements of accreditation and financial performance. Oversee maintenance of patient records, including storage and transfer.
+ Establishes performance improvement goals for the office, remaining in alignment with the goals and objectives of the department.
+ Work collaboratively with providers to build templates in alignment with department expectations and manage ongoing schedule changes.
+ Assists with Workque backlogs and problem-solving IT/access issues
+ Responsible for coordination/distribution of monthly PMR physician on call schedule.
**Human Resources** **:**
+ Responsible for recruiting, hiring, orientation, training, development and evaluation, and staff management in a mid-size practice.
+ Ensure initial new employee and annual staff mandatories are completed and tracked for compliance. Oversees and assures appropriate training of all new hires.
+ Conduct timely and thorough employee end-of-probation and annual performance appraisals.
+ Perform weekly input and review of payroll in electronic payroll systems. Manages and approves staff requests for time off and overtime.
+ Monitor employee engagement and be a change management leader to foster a positive work environment.
+ Oversee performance management and corrective discipline processes as needed.
**Service Orientation and Patient Experience** **:**
+ Serve as a patient relations advocate by demonstrating skills in resolving
+ difficult patient complaints and concerns.
+ Define expectations for patient satisfaction and live the brand for UR medicine.
**Financial Operations:**
+ Assists in preparing annual and capital budgets, including required justifications, and effectively managing within budgeted parameters.
+ Develop cost reduction and expense management initiatives in collaboration leadership. Hold staff accountable for target achievement.
+ Process pharmaceutical, office supply and other types of orders timely and accurately from approved vendor lists.
+ Maintain provider schedules to ensure adequate visit volumes for patient access and financial performance.
**Quality and Compliance** **:**
+ Responsible for maintaining high levels of quality service, environment and compliance with local, state and federal regulation and standards.
+ In collaboration with practice providers(s), oversee clinical compliance for quality assurance, documentation, and reporting.
+ Ensure compliance with standard, HIPAA, OSHA and JCAHO policies.
+ Develop and train /practice for emergency and disaster planning protocols.
+ Understands and enforces patient rights and organizational ethics philosophies.
**Administration** **:**
+ Attend monthly meetings per department requirements.
+ Act as liaison with property managers to manage and address issues with property/facility.
+ May serve as eRecord superuser.
+ May participate on ambulatory committees to review best practices.
Other duties as assigned
**QUALIFICATIONS:**
+ Associate’s Degree, preferably with coursework in business administration or health care administration required.
+ Bachelor’s Degree preferred.
+ 2 years of administrative experience with 1 year of management experience in healthcare.
+ or an equivalent combination of education and experience required.
+ Electronic Medical Record (EMR) skills (with training) with proficiency in all aspects, including template building and billing knowledge preferred.
+ Advanced knowledge of medical practices, terminology, and reimbursement policies preferred.
+ Microsoft Outlook email skills (open new, to, cc, send) preferred.
+ Electronic filing skills (name a file, save file, save as) preferred.
+ Typing skills preferred.
+ Intermediate proficiency with Microsoft Word and Excel preferred.
+ Notary Public within 1 year preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $51,376 - $66,789 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-03-23T11:53:40-04:00https://universityofrochester-veterans.jobs/007E4348ACC24F4484826DB7E943D87326Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) GYN/Oncology @ Lattimore - RN 2, Outpt2024-03-23T11:53:24-04:00https://universityofrochester-veterans.jobs/18C06853B46442629A857895AFA2F9E626Responsibilities
Seeking a team-oriented RN to join our expanding GYN Oncology group. This position requires willingness to learn about and provide care management for GYN oncology patients. Responsibilities include clinical care coordination, telephone triage, symptom management, and patient education in a fast-paced ambulatory setting requiring dependability and flexibility to changing unit and patient needs. Must have strong interpersonal and communication skills, be autonomous in decision making and have excellent assessment and time management skills. Individualized orientation provided. Potential for 10 hour shifts once orientation is completed.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have less than 6-12 months of RN experience.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position available(USA-NY-Rochester) Neuro-Immunology /Neuro Infusion Program/ Neuro Muscular Disease - RN, Nurse Navigator2024-03-23T11:53:24-04:00https://universityofrochester-veterans.jobs/5EA2DAECB0064D438F17502DAECE427C26Responsibilities
The role of the UR |Neuro Navigator is to make neurologic health ever better everywhere. In partnership with all members of the UR | Neurology team, the navigator integrates service delivery and proactively guides and supports patients through our complex health care system. The navigator offers patients seamless care by integrating primary, secondary and tertiary services. One of the main aims is to build productive relationships with patients and their caregivers, healthcare clinicians from hospital, to in home care, to skilled nursing health care facilities and outpatient clinical service. This role is dependent upon methodological considerations, capitalizing on new insights from regular evaluations. Plan. Do. Study. Act. The following navigator roles have similar functional roles and will be required to develop, in partnership with UR nursing and UR Neurology, specialty specific plans of care team delivery.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available (40), Days(USA-NY-Rochester) Neurology - Pediatrics/Epilepsy - RN, Nurse Navigator2024-03-23T11:53:24-04:00https://universityofrochester-veterans.jobs/698474EB43B14739B6A05094E112742126Responsibilities
The role of the UR |Neuro Navigator is to make neurologic health ever better everywhere. In partnership with all members of the UR | Neurology team, the navigator integrates service delivery and proactively guides and supports patients through our complex health care system. The navigator offers patients seamless care by integrating primary, secondary and tertiary services. One of the main aims is to build productive relationships with patients and their caregivers, healthcare clinicians from hospital, to in home care, to skilled nursing health care facilities and outpatient clinical service. This role is dependent upon methodological considerations, capitalizing on new insights from regular evaluations. Plan. Do. Study. Act. The following navigator roles have similar functional roles and will be required to develop, in partnership with UR nursing and UR Neurology, specialty specific plans of care team delivery.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available (40), days(USA-NY-Rochester) Pain Treatment Center @ Sawgrass - RN, Nurse Navigator2024-03-23T11:53:24-04:00https://universityofrochester-veterans.jobs/7D759BAD5B3145B5827B394FE7176A3426Responsibilities
Sawgrass. Work collaboratively with the treatment team to ensure that all patient needs are met. Assist with scheduling/appointment needs, testing/procedure needs and follow-up care coordination utilizing the _Pain Treatment Center_ clinical care protocols and pathways. Coordinate patient educational needs including moderate sedation teaching, medication review, and guiding patients through their care experience. This position includes chart review for scheduled patient procedures to assess for appropriate plan and location for procedure. Ideal candidates will have experience with phone triage, management of in-basket patient messaging, medication refill utilizing ISTOP, and post procedure needs. Other duties include collaborating with social work and staff for patients living in care facilities or patients receiving special care services that may include transportation and procedure preparation assistance. This individual will also represent the unit in various hospital committees and assist with staff scheduling processes and needs. Must possess strong interpersonal, assessment and communication skills including telephone and electronic communication as well as excellent organizational skills. Excellent phone triage skills with the ability to function independently within the transition of care and follow-up period. Registered Nurse (RN), Bachelor of Nursing (BSN) minimum 3 years’ experience required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position now available.(USA-NY-Rochester) Wilmot Cancer Institute @ Latimore: Gynecology Oncology - RN, Nurse Navigator2024-03-23T11:53:24-04:00https://universityofrochester-veterans.jobs/9A061158243E49FAA77994947212090726Responsibilities
Seeking a team-focused professional, with a passion for caring for gynecology oncology patients, to join our progressive outpatient clinics. The Gynecology Oncology Navigator identifies patient needs, barriers to care and initiates appropriate referrals to multidisciplinary services from diagnosis through treatment. Collaborates with the appropriate teams to ensure that scheduled tests, diagnostic procedures, follow- up care, and appointments are coordinated within the gynecology oncology cancer clinical pathway. Provides education to patients and families regarding complex appointment and required testing. Assists in the development of clinical goals and objectives for the gynecology oncology navigator role in conjunction with the gynecology cancer service. Excellent communication skills and the ability to work independently with multidisciplinary teams required to be successful in this position. BSN with 3- 5 years of oncology experience required. Oncology certification preferred.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position available, primarily days, 8-hour shifts(USA-NY-Rochester) 7 North - Pediatric Hematology/Oncology - RN, Nurse Navigator2024-03-23T11:53:24-04:00https://universityofrochester-veterans.jobs/B0823B31576949A08F9A8DC47D9F762F26Responsibilities
Seeking a self-motivated individual who is interested in becoming part of a team dedicated to the care of children with hematologic/oncologic diagnoses. Time management, critical thinking, and excellent interpersonal communication skills are essential to this role. Flexibility and creativity are crucial in leading the care of the pediatric patients/families in a challenging and fast paced environment. Cross coverage to other general care units will also be required. The role serves as an adjunct to the multidisciplinary team partnering with unit Nursing staff, Providers, Consulting Services, Social Work and caregivers assisting in facilitating a patient focused plan of care aimed at ensuring a safe transition to discharge. Specific duties include but not limited to communicating directly with the patient's assigned nurse as they collaborate on creating and implementing actions to meet the patient's needs based on the plan of care and discharge needs. Facilitating multidisciplinary rounds, assisting with identification and resolution of barriers to discharge in collaboration with social work to facilitate timely discharge, assisting in oversight of patient education based on patient needs, discharge teaching with patients and their families, home care selection and referrals. Requires a collaborative working relationship with interdisciplinary care teams. Knowledge and experience in caring for pediatric heme/onc patients preferred but not required. 3 years relevant clinical experience desired. BSN required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT position available, primarily days M-F with weekend requirement as needed(USA-NY-Rochester) Ambulatory Otolaryngology @ Clinton Woods - RN, Nurse Navigator2024-03-23T11:53:24-04:00https://universityofrochester-veterans.jobs/B588A12B8A89463A887558F81D128CFB26Responsibilities
Consider an exciting opportunity on our progressive Otolaryngology Group at 2365 S. Clinton Ave!
Work collaboratively with the nursing and provider teams to ensure that all patient needs are met. Assist with appointment needs, testing/ procedure needs and follow-up care coordination. Coordinate patient’s access to care and physicians schedule to prioritize patients. Help coordinate patient referrals in sleep surgery and work closely with Sleep Medicine. Help coordinate patient referrals to Neurology with our Otology service line. Other duties include telephone triage of patients, managing in-basket messages, medication refill using ISTOP, and pre/ post op education needs. Must possess strong communication skills, be proactive and independent in decision making, and have excellent organizational skills. Registered Nurse (RN), Bachelor of Nursing (BSN), minimum 3 years’ experience required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, Primary Hours:(USA-NY-Rochester) Urology - Geneseo- Nurse Practitioner/Physician Assistant2024-03-23T11:53:24-04:00https://universityofrochester-veterans.jobs/E45447EA1F0740A2802FCCA160EC1E8026Responsibilities
Exciting opportunity to provide patient care in collaboration with members of the URMC medical staff for clinical services in the Geneseo area. Population consists primarily of general urology. The position would consist mostly of outpatient clinical responsibilities. Office visits include new, follow ups, postoperative, and urgent patients. Completes charting on all visits. Evaluates patient, orders necessary tests, consults. Certified NYS NP, MS degree required or Certified NYS PA required. Urology experience preferred. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-03-22T12:29:12-04:00https://universityofrochester-veterans.jobs/415C364027394C83A9A53B1A2970F01926POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgement, performs routine and non-routine duties requiring highly advanced secretarial skills and proficiency for the Department of Gastroenterology. Physician Support Specialist is responsible for considerable departmental administrative details and duties requiring extensive experience with policies, procedures, and practices of the University and the Department of Gastroenterology and Hepatology.
**TYPICAL DUTIES:**
**Patient Scheduling**
Schedule procedure and office appointments for patients at multiple locations using electronic scheduling systems. Extensive use of electronic medical record system to correspond with attending physicians, midlevel providers, patients, internal customers, external provider’s offices, and others regarding the status of patient requests for appointments. Accurately communicate to patient’s various preparation requirements for GI procedures and other appointments in writing, by telephone, and electronically. Effectively maintain clinic and procedure schedules of multiple providers; consistently monitoring them for opportunities to improve all provider’s productivity and increase appointment availability and access for our patients.
**Administrative Support**
Disseminate correspondence to patients per direction from providers regarding results of procedures, tests and other information pertinent to patient’s gastrointestinal health. Respond to provider’s requests to alter their master schedules as requested. Assures schedules are accurate and changes are made in a timely manner. Some management and coordination of provider calendars related to attendance at conferences and conventions so as not to interfere with patient schedules. Process requests for medical information from provider’s offices in a timely manner to ensure patient receives quality care. Assures all notifications are professional and timely. Obtain authorizations for office visits, procedures, radiology and other testing as required by insurance companies.
**Patient Call Triage**
Determine appropriate disposition of incoming patient phone calls, tasking appropriate provider, and scheduling follow up appointments as necessary. Communication with call center staff members providing them with appropriate direction on GI policies and procedures. Ensure phone calls are routed to correct pool or provider in a timely manner.
**Workqueue and inbasket management and oversight**
Work multiple workqueues daily and maintain appropriate levels of messages in eRecord inbaskets. Assist teammates with coverage of inbaskets during vacations, absences and lunch periods. Respond to urgent requests within assigned workqueues in a timely manner.
Other duties as assigned.
**QUALIFICATIONS:**
+ High School Diploma required.
+ Associate’s degree, plus a minimum of two years medical secretary experience in a busy, multi-provider practice setting (preferably in Gastroenterology)
+ Or equivalent combination of education and experience required.
+ Strong interpersonal skills with attention to patient centered philosophy. Demonstrated verbal and written communication proficiencies and ability to maintain confidentiality. Experience with Microsoft Office and Electronic Health Record applications required.
**NOTE:** **This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In suppoart of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.50 - $ 24.05 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Technician Trainee2024-03-22T12:29:12-04:00https://universityofrochester-veterans.jobs/50AF0427FA7648CC8E41DDC582F2ED9026GENERAL PURPOSE:
The main responsibility of pre-certified technicians in training will be to train in the role of a pharmacy technician and prepare to pass the PTCB Pharmacy Technician Certification Exam and becoming a Certified Pharmacy Technician. This will include hands on training in the employee's main work area. Within the first 6 months of employment, new employees with no previous pharmacy experience will enter into the Pharmacy Technician University (PTU) program, which will include didactic learning, simulations, and experiential rotations, and is typically completed in 12 weeks after passing the final exam. New employees with previous pharmacy experience may discuss an alternate pathway to certification with the Pharmacy Education Administrator. The goal is to move employees into a Certified Pharmacy Technician position within 12 months of employment. Responsibilities and tasks are consistent with state, federal and local regulations, consistent with the functions of a pharmacy technician.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Medication Preparation: Train and participate in medication preparation activities. This may include, but is not limited to: Preparing medication order based on requests or recipes; Obtaining Correct medication; Determining the number of doses required for the defined time period; Packaging medications in accordance with applicable laws; Completing logs where required; Utilizing safety check procedures where required; Operates and maintains automated system or technology as training allows; Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
2. Medication Delivery: Train and participate in efficient medication delivery activities. This may include, but is not limited to: Utilizing pneumatic tube system; Hand delivering patient medications; Documentation and for transfer and tracking of medications as required.
3. Medication Storage and Inventory Management: Train and participate in medication storage and inventory management activities. This may include, but is not limited to: Stocking medication areas appropriately, including automated systems where applicable; Rotating stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area;
4. Customer Service: Train and participate in customer service activities related to the main pharmacy work area. This may include, but is not limited to: Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff; Triaging phone calls and handling medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up; Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner; Maintains patient confidentiality at all times.
5. Preparation for PTCB Certification: This is typically completed through completion of the 12-week PTU program. During this program, employees will complete didactic, simulation, and experiential training under the Pharmacy Education Administrator. Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required. Any questions should be brought to the attention of the program administrator or preceptor in a timely manner. Attends and completes all assigned experiential rotations as part of the PTU. This will include ambulatory and acute care experiences; overseen by a preceptor at each site. The employee is expected to be engaged, ask questions, and participate in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities. Completes all assigned simulation tasks, observed and graded by a preceptor of the program. Employee should be prepared for all simulations by reviewing the available material and training/study guides prior to the live simulation. Works efficiently and limits distractions and downtime while completing course work. Keeps unapproved absences to a minimum, and ensures all missed course work is made up in a timely manner. Reviews, understands and follows all policies and procedures applicable to employment at URMC and enrollment in PTU as outlined during orientation to the program. A new employee with at least 500 hours of previous pharmacy experience can work with the Pharmacy Education Administrator to participate in an alternate pathway to become certified. This pathway includes self-study sitting for the PTCE within an agreed upon time frame
Other Responsibilities as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required.
+ Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) required or become certified through an alternate method within 6 months of employment.
+ Previous work experience in health care or another fast-paced environment preferred.
+ Must be at least eighteen years of age at the time of application.
+ Upon completion of the program (or alternate pathway) be eligible to register for the PTCB certification exam.
+ Required to pass the PTCB Certification Exam within 180 days of PTU completion.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Physician Support Coord IV2024-03-22T12:29:12-04:00https://universityofrochester-veterans.jobs/8DA43FEC8E1D472A8A61C1BD7F6F785826GENERAL PURPOSE:
The Lead Physician Support Specialist oversees and directs the Physician Support Specialists (PSS) in their assigned divisions. Assigns and directs work and provides guidance and direction to PSS. Provides input and support related to recruiting, hiring, training, goal setting, performance management and promotional decisions. Acts as a subject matter expert related to PSS job duties, divisional scheduling guidelines, and clinic management processes. The Lead Physician Support Specialist is responsible to consistently and regularly identifying areas of improvement and demonstrate and model ICARE values.
**RESPONSIBILITIES:**
+ Coordinates and manages staffing plans, assignments and daily work for assigned Physician Support Specialists (PSS) to ensure effective and efficient communication and support to Physicians. Implements and monitors procedures to enhance levels of service and quality. Develops guidelines for prioritizing and assigning work activities, evaluating effectiveness and modifying processes as necessary. Serves as a focal point for answering complex questions or issues related to PSS job duties, assists in problem identification, quantification, and resolution.
+ Acts as primary preceptor for new staff (training, onboarding, monitoring training/competencies). Provides training on all aspects of PSS roles. Works with Administrative Assistants and Practice Manager to develop and revise division specific documents and materials such as training material, standard work documents, policies, and procedures. Identifies and communicates opportunities for improvement to increase utilization and/or ease of scheduling to access center manager and practice manager. Acts as subject matter expert and information resource. Attends educational programs for department at direction of supervisor and teaches other staff.
+ Performs quality assurance monitoring for activities completed in area of immediate responsibility (including scheduling errors) as well as other areas that affect it; using specific criteria, measures quality, quantity, and timeliness of tasks performed; prepares related logs and management reports.
+ Communicates accuracy to staff and manager. Works closely with Access Center leadership team to investigate root causes of scheduling errors and improve workflows as needed. Continuously evaluates workflows for improvement opportunities.
+ Provides Access Center triage information daily. Acts as primary point person for scheduling triage for assigned divisions and ensures prompt coordination of scheduling triage requests.
+ Collaborates with other Lead PSS’ across divisions/departments to establish implement and monitor adherence to best practices and standards.
+ Participates in recruiting, hiring and promotion decisions. Completes performance evaluations. Promptly and accurately completes required documentation related to hires, terminations, and other status changes. Monitors staff performance; counsels staff regarding performance issues. Adjusts staff schedule and duties as necessary using experienced judgment.
+ Manages and approves staff requests for time off and overtime. Oversees time approval.
+ Performs duties of PSS as required particularly for more complex requests. Achieves and maintains proficiency in provision of excellent customer service, accuracy and efficiency of work. Coordinates urgent and emergent clinic tasks (i.e. scheduling urgent surgeries, paperwork, cancellations. etc).
Other duties as assigned
**QUALIFICATIONS:**
+ High School Diploma required
+ 2 years of relevant experience required
+ 1 year of leadership experience or equivalent combination of education and experience required
+ Demonstrated customer service skills required
+ Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 19.71 - $ 26.61 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Dental Assistant2024-03-22T12:29:12-04:00https://universityofrochester-veterans.jobs/AB61145215D84D1882E824EAA74F4FC326GENERAL PURPOSE:
Under the general direction of the Lead Dental Assistant, assists and anticipates the needs of Dentists and other providers in the provision of patient care; and assists in the coordination and operation of the Clinic or Dental Operating Room setting. Performs advanced dental functions under New York State licensure.
**RESPONSIBILITIES:**
**Clinical Practice:**
Provides chair side or operating room assistance to Dentists and other providers. Maintains sterile environment and aseptic technique. Utilizes “four-handed” technique and working as a team with the Dentist, passes and receives instruments; retracts the patient’s cheek or tongue, operates oral vacuum evacuating equipment and applies water and air to the field of operation.
**Clinical Support:**
+ Maintains inventory of clinic equipment, instruments, forms, and supplies and identifies need for replacement. May assist with ordering processes.
+ Maximizes room utilization through inventory awareness, stocking, cleaning of operatories, and daily preparation of dental units. Cleans and decontaminates instruments.
+ Cleans and maintains equipment. Identifies need and/or performs repairs.
+ Following the patient visit, completes required laboratory work such as pouring dentures, partials, and crown models, making bite guards or setting up fluoride trays for preventive therapy.
+ Disposes of hazardous waste/chemicals.
+ Escorts patients to and from operatories as needed. Provides assistance for any patient special needs. Follows standard clinical safety measures such as Patient Identification Verification of all patients.
+ Anticipates day to day needs, including armamentarium, nitrogen tank, OR carts, and other specific equipment, material and supply needs for patient and provider to ensure smooth operations and patient safety. Reviews patient record to consider and prepare for the complexity of each visit and /or procedure and the time frame required so that the patient schedule may be maintained or modified as needed.
+ Sets up/uses specialized equipment for documentation of vital signs including pulse oximetry during nitrous oxide or IV sedation cases.
+ Takes intra-oral, extra-oral, panorex radiographs. Anticipates diagnostic needs. Develops and mounts radiographs.
+ Performs instrument sterilization.
**Administrative Support:**
+ Collects/enters data for quality assurance and other departmental initiatives. Performs QA testing and ensures compliance with all QA expectations.
+ Supports research activities by performing duties such as assistance with the collection of samples/biopsies.
+ Supports new hire training/orientation by participating in shadow training experiences or other technical training.
+ In the absence of a Lead Dental Assistant, may performs other managerial duties as assigned by Supervisor.
**QUALIFICATIONS**
+ High School diploma or High School student in good academic standing required.
+ Graduate of a Dental Assistant Program preferred.
+ One year of experience as a Dental Assistant or in an Operating Room environment preferred
+ Equivalent combination of education, training and experience required
+ Knowledge of dental terminology, procedures, and computer experience preferred preferred.
+ Valid work permit required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.71 - $26.61 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Referral & Prior Auth Rep III2024-03-22T12:29:12-04:00https://universityofrochester-veterans.jobs/BED19DC684334E34986506A101644BD726POSITION SUMMARY:
Serves as the patient referral and prior authorization specialist, with oversight of data and compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train new staff members.
**SUPERVISION AND DIRECTION RECEIVED** **:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative assistant or administrator. Is responsible for independently planning, executing and evaluating own work. Works independently with latitude for action.
**MACHINES AND EQUIPMENT USED** **:**
Standard office equipment.
**TYPICAL DUTIES:**
**Referral**
1. Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department using Epic Referral work queues. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquire insurance authorization for the visit and, if applicable, any testing; insurance authorization information will be entered in the Epic referral record for the patient, and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the Epic referral record.
2. Performs a needs assessment using information from the electronic medical record to assure the appropriate appointment/procedure is schedule with the appropriate provider; ensuring that accurate patient demographic and current insurance information is captured; adheres to RIM protocols for record verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location and any educational materials if appropriate.
3. Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to insure delivery/receipt.
**Prior Authorization**
1. Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker’s compensation carrier to obtain prior authorizations for both standard and complex requests such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier, and coordinating peer-to-peer reviews for denied services.
2. Anticipates insurer’s various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful (i.e., medication could not be utilized due to heart condition). Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention.
3. Determines relevant information needed, based on previous authorization request experience for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival.
Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient.
Processes outgoing referrals. Discusses with patient options for outside URMC options for care. Assures Meaningful Use requirements are met. Ensures that the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, additional steps will be taken to get this information to the referred to office either via facsimile or mail.
Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into Epic following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment.
**QUALIFICATIONS** **:**
High School Diploma and a minimum of two years of relevant experience required, or an equivalent combination of education and experience. Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred. Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Physical Therapist 12024-03-22T12:29:12-04:00https://universityofrochester-veterans.jobs/D47E61BACAFF4AEDB24AF9319667438126GENERAL PURPOSE:
Aids patients to correct and/or adjust to disabilities by selecting, adapting and using appropriate physical therapy procedures, following physician's orders, or operating independently under New York State direct access statute.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Evaluates the patients' functional abilities and disabilities by tests, observations and information provided by family members, physician, nursing staff and others.
2. Plans a program of patient treatment related to diagnosis, prognosis, emotional needs or problems, patient's environment, etc. working from physician's order.
3. Instructs and counsel patients and family in the use of equipment and techniques. Evaluates home facilities and suggests need adaptations and resources in preparation for patient discharge.
4. Recommends, obtains and instructs on the use of adaptive and assistive devices. Ensures appropriate safety practices and maintenance of equipment.
5. Determines types and frequencies of therapies. Provides treatments using a variety of procedures and therapies. Recommends modifications of program as needed to physician.
6. Maintains required patient and department records.
7. Keeps abreast of issues and changes in the field by reading and attending professional meetings and seminars.
Other duties as assigned.
**QUALIFICATIONS:**
Bachelor's degree in Physical Therapy required; Master's or Doctoral degree preferred. Completed relevant clinical education in a comparable setting required or equivalent combination of education and experience. Basic foundational knowledge of Physical Therapy Practice required. Licensed in New York State.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,640 - $89,232 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - College Town2024-03-21T05:08:26-04:00https://universityofrochester-veterans.jobs/009CF44FDF384CB0B1C0F620767651E326Ophthalmic Tech Lead - College Town
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251722
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Data Entry Coordinator II2024-03-21T05:08:26-04:00https://universityofrochester-veterans.jobs/2E80446FAE08457F8BE5179488E767A526POSITION SUMMARY:
Data entry/management in support of departmental QA and clinical outcomes review.
With demonstrated ability to work with limited supervision, with flexibility to vary specific tasks as needed and coordinate with other data management staff to accommodate project deadlines, perform data abstraction and data entry from medical record documentation; maintain strict adherence to federal HIPPA policies and departmental data quality assurance and quality control standards; provide electronic data summaries as requested; assist in preparation of periodic reports as needed; assist in training of students or other staff as needed.
**SAMPLE TYPICAL DUTIES** **:**
**_Essential_**
E1. Perform abstraction of data from source records in patient records (electronic, paper source documents), data collection forms as directed. Involves gaining familiarity with and reviewing documentation in context of primary treatment, regularly associated medical procedures and typical outpatient follow up visits related to medical condition. [20%]
E2. Enter data into the relevant data collection format or program (e.g. Web application, Microsoft Excel, Microsoft Access) efficiently to complete assigned tasks. [20%]
E3. Identify and follow up on data requiring clinician review/interpretation. Document resolution to questions and relevant details. Note required data elements not found during record review. Follow up as directed to determine if additional source documentation available and to ensure issue addressed. [20%]
E4. Perform self-audit at all phases of the data collection, data entry and data reporting to ensure that data collected is complete and accurate (e.g. no typographical errors, consistent with source document). Report deviations of data entry/collection as appropriate, to supervisor. [20%]
E5. Compile data, review computerized data queries to identify missing data fields and assist in consolidating/analyzing data as directed. Ensure data compiled is clear, any requested reports are accurate and meet all necessary report requirements. [10%]
**_Additional Duties_**
+ Advise and assist with design of tools (e.g. forms, schedules, tracking logs) to ensure data collection is performed within established timeframes, or as directed by supervisor. [8%]
+ Retrieval/return of patient records used for data extraction; maintenance of tracking log of records loaned (from the department files or HIM) for review. [2%]
**REQUIREMENTS** **:**
+ Requires 1 year of relevant post High School education or equivalent and 1-2 years of related experience; preferably in a medical setting. Bachelor’s degree preferred with coursework in biological or biomedical sciences or an equivalent combination of education and experience.
+ Requires strong computer skills (MS Access, MS Excel and MS Word, or similar applications for database management, spreadsheet and word processing). Accuracy and close attention to detail and excellent organizational skills are required.
+ Knowledge of medical terminology and interest in medical science strongly desired.
**CONTACT** **:**
Regular interaction with data management staff/programmer and with department clinical staff (RN/NP/PA0, faculty, and residents as related to defined projects.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Dental Access Rep III2024-03-21T05:08:26-04:00https://universityofrochester-veterans.jobs/3755399A5A1948C6A230B71F451A4FEF26GENERAL PURPOSE:
Performs functions associated with patient information processing for dental visits. Completes the tasks of reception, registration, charge reconciliation, appointment scheduling, telephone encounter management, processing of referrals and pre-determination of benefits, and medical and dental insurance verification. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients' special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
3. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity.
4. Appointment Scheduling: Schedules new and return visits using the electronic medical record, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient¿s needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. Collect patient payments, prepare end of day deposits and reconcile any discrepancies.
5. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
6. Insurance Management: Initiates insurance preauthorization, verification, and/or service authorization in advance of treatment through review of dental insurance benefits and requirements. Maintains working knowledge of various insurance policies and regulations.
7. Referrals: Processes all internal and external referrals, prioritizing referrals based on department policies. Employs tracking mechanism to ensure referral approvals and appointments are obtained in a timely manner
**QUALIFICATIONS:**
High School diploma required. 1 year of related work experience in an administrative office or customer service field required or an equivalent combination of education and experience; Medical terminology experience preferred. Preferred knowledge, skills and abilities: Demonstrated ability to word process documents and enter data into.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - S. Clinton2024-03-21T05:08:26-04:00https://universityofrochester-veterans.jobs/5B96D74D7B534FBFB44B699706102EF426GENERAL PURPOSE:
Coordinates work assignments for ophthalmic technicians at assigned location(s) for optimal clinic flow. Provides regular feedback on technician performance to leadership team. Leads training and skill monitoring at assigned location(s). Performs all of the duties of an ophthalmic technician, including medical record review, preparation for the visit, patient education, assistance with medical examinations, treatments, and procedures.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Maintains presence on the clinic floor to ensure optimal clinic flow. Addresses and troubleshoots problems in clinic as they arise. Fosters end of session feedback between providers, technicians, and schedulers. Creates and updates workup responsibilities for each provider. Leads huddles with team on a regular basis. Works with other leads to provide clinic coverage as needed. Ensures equipment is maintained according to manufacturer¿s guidelines. Maintains a clean, sterile environment. Sterilizes and disinfects instruments and equipment in accordance with guidelines.
2. Leads technician training. Monitors technician skills at assigned location(s). Provides documentation for technician reviews. Mentors new employees and provides onboarding.
3. Performs ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure. Performs a full range of ophthalmic exams and testing as needed or otherwise assigned.
4. Ensures rooms are cleaned and stocked at all times. Assigns activities to other staff.
5. Provides regular feedback to leadership team regarding staffing concerns, performance issues, training needs, and opportunities for organizational improvements.
6. Assists with organizing Technician activities to increase employee engagement.
7. Assess and analyzes technician supply and demand in conjunction with departmental leadership.
Other duties as assigned
**QUALIFICATIONS:**
High school diploma or equivalent required. 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required or equivalent combination of education and experience. Knowledge of ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs required. Understands ocular injuries and urgent care required. Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations required including the ability to identify the purpose of these commonly used medications, proper administration, dosage, durations, common side effects, and hospital policy about shelf life of these medications. CPR or obtain CPR Certification required within one month of hire. COA Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - Geneva2024-03-21T05:08:26-04:00https://universityofrochester-veterans.jobs/68A7D3B780D24780B242E40564963FA326Ophthalmic Tech Lead - Geneva
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251720
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Radiology Technologist 1, Inpt2024-03-21T05:08:26-04:00https://universityofrochester-veterans.jobs/732F98CA3FE94BC78F58CAD4B06A069026GENERAL PURPOSE:
Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in compliance with the Imaging Sciences departmental policies. Possesses a sound understanding of human anatomy as well as x-ray positioning and the use if immobilization devices when warranted.
Band One (I): Entry Level Radiologic Technologist - Technologists new to URMC Imaging Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance of required tasks of a Radiologic Technologist. Success within this band requires independent responsibility for performing general section studies in a safe and efficient manner, completing all associated paper and computer work while providing high quality images for radiologist interpretation.
To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the General X-Ray manager and supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Prepares room and patient per order, properly sets up equipment, position patients, and determine proper exposure factors in order to produce a high quality image.
2. Utilizes electronic patient information systems to verify patient name, date, appropriate exam, and any special exam specific comments from the provider. Understands and practices the Dual patient identifier procedure.
3. Produces a diagnostic, high quality image for interpretation by the Radiologist.
4. Maintains accurate patient record keeping by properly identifying images and assuring images are sent to the PACS system correctly.
5. Transfers patients to and from imaging tables using assistive devices such as ARJO lift, transfer boards, hover mats.
6. Maintains appropriate supplies in the x-ray rooms.
7. Completes and bills for studies accurately.
Other duties as assigned.
**QUALIFICATIONS:**
Completion of formal training in an approved School of Radiologic Technology required. Maintains current NYS licensure and ARRT certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 28.25 - $ 36.73 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Dental Assistant (S)2024-03-21T05:08:26-04:00https://universityofrochester-veterans.jobs/9E2A650C0EA849CCBAEA3F0D35D9FE0126POSITION SUMMARY:
Under the general direction of the Lead Dental Assistant, assists and anticipates the needs of Dentists and other providers in the provision of patient care; and assists in the coordination and operation of the Clinic or Dental Operating Room setting.
**SUPERVISION AND DIRECTION EXERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Specialty and general dentistry instruments such as Panoral x-ray units, radiograph automatic processors, impression trays, syringes, burs, aspirators, saliva ejectors, suction pumps, amalgamators, ultrasonic cleaners, autoclaves, Adec unit, nitrogen tank, OR cart, pulse oximeter, dinamapp B/P monitor, oral surgery instruments, stethoscope, sphygmomanometer, spore testing equipment and densitometer.
**TYPICAL DUTIES:**
**Clinical Practice**
1. Provides chair side or operating room assistance to Dentists and other providers. Maintains sterile environment and aseptic technique. Utilizes four-handed technique and working as a team with the Dentist, passes and receives instruments; retracts the patient's cheek or tongue, operates oral vacuum evacuating equipment and applies water and air to the field of operation.
2. Anticipates day to day needs, including armamentarium, nitrogen tank, OR carts, and other specific equipment, material and supply needs for patient and provider to ensure smooth operations and patient safety. Reviews patient record to consider and prepare for the complexity of each visit and /or procedure and the time frame required so that the patient schedule may be maintained or modified as needed.
3. Sets up/uses specialized equipment for documentation of vital signs including pulse oximetry during nitrous oxide or IV sedation cases.
4. Takes intra-oral, extra-oral, panorex radiographs. Anticipates diagnostic needs. Develops and mounts radiographs.
5. Follows standard clinical safety measures such as Patient Identification Verification of all patients.
**Clinical Support**
1. Maintains inventory of clinic equipment, instruments, forms, and supplies and identifies need for replacement. May assist with ordering processes.
2. Maximizes room utilization through inventory awareness, stocking, cleaning of operatories, and daily preparation of dental units. Cleans and decontaminates instruments.
3. Cleans and maintains equipment. Identifies need and/or performs repairs.
4. Following the patient visit, completes required laboratory work such as pouring dentures, partials, and crown models, making bite guards or setting up fluoride trays for preventive therapy.
5. Disposes of hazardous waste/chemicals.
6. Escorts patients to and from operatories as needed. Provides assistance for any patient special needs.
**Administrative Support**
1. Collects/enters data for quality assurance and other departmental initiatives. Performs QA testing and ensures compliance with all QA expectations.
2. Supports research activities by performing duties such as assistance with the collection of samples/biopsies.
3. Supports new hire training/orientation by participating in shadow training experiences.
4. In the absence of a Lead or Licensed Dental Assistant, may performs other managerial duties as assigned by Supervisor.
**REQUIREMENTS:**
Graduate of a Dental Assistant Program accredited by the Commission on Accreditation of Dental and Dental Auxiliary Education Program; or an equivalent combination of education, training and experience. Prefer one year of experience as a Dental Assistant or in an Operating Room environment. Knowledge of dental terminology, procedures, and computer experience preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 19.71 - $ 26.61 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Laboratory Technician II2024-03-21T05:08:26-04:00https://universityofrochester-veterans.jobs/A3DD702728D14D5E8761B8437303316F26GENERAL PURPOSE:
The Laboratory Technician II at Mt. Hope Family Center will collect psychological research data on a federally-funded research investigation. This research study, funded by the National Institute of Child Health and Human Development, seeks to extend knowledge on how exposure to child abuse and neglect impacts health and well-being throughout the life course and across generations. Study participants are adults initially assessed during childhood and their offspring children. The current study will examine the long-term and multigenerational consequences of child maltreatment on adult physical and mental health through longitudinal follow-up of these families. The position requires experience conducting research with families from diverse backgrounds.
**RESPONSIBILITIES:**
+ Assist with recruitment and retention of study participants, contact participants and schedule visits; maintain good relations with participants and address any questions or concerns.
+ Conduct a variety of assessments with families (adults and children), including interviews, surveys, and physiological measurements.
+ Track and manage data; maintain project spreadsheets indicating what data has been obtained and when; prepare reports on recruitment and enrollment.
+ Work collaboratively with research team on developing research protocols and procedures.
+ Transportation of research participants to and from the Center and recruitment in the community using personal vehicle (mileage reimbursed).
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor’s Degree required
+ Previous research experience preferred
+ Familiarity and comfort with Excel, ACCESS, and other databases, and statistical software such as SPSS preferred
+ Valid driver’s license and reliable transportation required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.92 - $23.69 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** The College
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - Pittsford2024-03-21T05:08:26-04:00https://universityofrochester-veterans.jobs/AFAA1F2662A1404EAE346C42D536DD7526Ophthalmic Tech Lead - Pittsford
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251721
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - Meredian2024-03-21T05:08:26-04:00https://universityofrochester-veterans.jobs/FA95FF0F452141CBB7A2D323897E0DC226Ophthalmic Tech Lead - Meredian
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251723
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Southern Tier Neuromedicine Unit (Big Flats, NY) - Licensed Practical Nurse 2 Outpatient2024-03-21T05:08:05-04:00https://universityofrochester-veterans.jobs/20605F0C2E4648DAB6A34A704DD3D03426Responsibilities
Opportunity to work in an outpatient Neuromedicine Unit. Able to multi task and enjoy direct patient care, exposure to electronic documentation, administration of medications and injections, minor laboratory testing, communication with patients, healthcare providers, pharmacies and fellow staff. Needs to work well with a team approach. Performs the functions associated with the clinical aspect of a patient visit in Neurology and Neurosurgery. NYS LPN license required. 1-year LPN experience required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $33.19
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position, Days, Mon-Fri, occasional weekend.(USA-NY-Rochester) Neuromedicine Pain Treatment Clinic - 2180 S Clinton - Registered Nurse 2 Outpatient2024-03-21T05:08:05-04:00https://universityofrochester-veterans.jobs/AF048D140BC54B9CBC34F25F6F4783DE26Responsibilities
Unique opportunity for RN to work collaboratively with the Neuromedicine Pain Management team in a fast-paced, _offsite procedural/infusion_ area. Work in a supportive and compassionate environment with a multidisciplinary team that combines interventional, medical, and psychological approaches to provide comprehensive and high quality care. Our nurses provide and coordinate pre, intra and post procedure care for patients undergoing treatment for a variety of chronic and acute pain conditions. Procedures include sympathetic and neurolytic blocks, radiofrequency ablations, lidocaine infusions, trigger point, joint and epidural steroid injections, and spinal cord stimulator trials. Direct patient care, patient education and some telephone triage. Interested candidates should excel in communication, flexibility, organization and enjoy working as a member of a multidisciplinary team. Requires strong assessment and IV skills. Moderate Sedation competency and ACLS required by the end of orientation. Minimum 1-year acute care nursing experience.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 34.00 - $ 44.20 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available. Days, Monday – Friday, 8 or 9 hours shifts. No nights, weekends, on-call or holidays.(USA-NY-Rochester) 61600 - Acute Medicine Unit - LPN 2 Inpatient2024-03-21T05:08:05-04:00https://universityofrochester-veterans.jobs/CC6663CB47C24F579EEA9A9BAB50104926Responsibilities
Become part of a dynamic, collaborative care team responsible for a wide variety of medical patients. Effective problem solving and strong communication skills a must. Ability to be creative and work collaboratively in an interdisciplinary environment. Patient and staff satisfaction is a priority. Current med/surg experience preferred.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.50 - $34.45
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT positions. D/E/N, 8 and 12 hour shifts, holidays and weekends per unit policy.(USA-NY-Rochester) Urology - ESWL - Registered Nurse 2 Outpatient2024-03-21T05:08:05-04:00https://universityofrochester-veterans.jobs/DC0628A9285A4C00AD62AE51FB3D161926Responsibilities
The Kidney Stone Treatment Center (ESWL) is an Outpatient Procedural Suite. The nurses are responsible for the care of patients undergoing Ureteroscopy and ESWL procedures as well as pre/post-procedural teachings. Applicants must be reliable, flexible, and able to communicate effectively with team members, providers, and other departments. The ideal candidate will utilize critical thinking and organizational skills. No procedural experience required, training available.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT/PT Positions Available. Flexible M-F, No Evenings, No Weekends, and No Holidays Required.(USA-NY-Rochester) Referral & Prior Auth Rep III2024-03-20T05:40:35-04:00https://universityofrochester-veterans.jobs/720E6120688B4875834B95463666059F26POSITION SUMMARY:
The Financial Counselors assess all aspects of patient financial account management for all urgent and preadmission visits with an Ambulatory Surgery and Short Stay 23 Hour level of care and upgrades to Observation and Extended Recovery (with an associated Surgical Case). The Financial Counselors are accountable for coordinating all activities necessary to financially secure the defined case load through the verification process; requesting deposits for non-covered services and co-pays; resolving complex problems that include but are not limited to pre-certifications; Utilization Management; coordination of benefits; baby not on policy; Cobra entitlement; and Medicare Advantage issues. Involves in-depth communication; collaboration; and follow-up with patients; families; third-party payers; governmental agencies; employers; social work; financial case management; and utilization management. The Financial Counselors are ultimately responsible for minimizing any delays from admission until the final bill is produced.
This role may have the option to work a hybrid-remote schedule and communicate daily through virtual meetings.
**SUPERVISION AND DIRECTION EXERCISED** :
Responsible for monitoring own performance on assigned tasks. Self-directed and must make complex decisions independently. May train other support staff.
**MACHINES AND EQUIPMENT USED** :
Standard office equipment, including but not limited to: telephone, soft phone, page system, pneumatic tube system, personal computer, printer, photo copier, fax, RightFax, EPIC, Outlook, and third party verification systems.
**ESSENTIAL DUTIES** :
**_Customer Interactions - 10_** **%:**
+ Creates a professional and effective customer oriented environment by utilizing excellent communication skills to obtain pertinent demographic information; confirms insurance information; discusses financial obligation; documents demographic and insurance information in a timely, accurate manner in the hospital computer system following department and hospital standards.
**_Financial Management - 75_** **%:**
+ Reviews each visit for insurance history by utilizing the hospital system along with all third party payer systems.
+ Obtains benefits and pre-certification requirements.
+ Obtains prior authorization for surgery on behalf of designated departments and sends supporting clinical from eRecord and AXIS to secure approval.
+ Identifies and confirms self-pay patients for appropriate referral to Financial Case Management for possible Medicaid application and /or Financial Assistance.
+ Notifies and monitors parents for completion of adding newborns onto policy.
+ Notifies and monitors patients COBRA entitlement and assist with paperwork if necessary.
+ Determines the primary payer through knowledge of Medicare and other payer regulations for the coordination of benefits.
+ Accountable for meeting department standards for completion and QA of visits on a day to day basis by making sure missing registration items are complete and authorization obtained.
**_Quality Management- 1_** **5%:**
+ Observes workqueue daily for potential cases that may require notification to insurance companies.
+ Reviews Medicare for MSP questions and validation and ensures other coverage “covered through” field information is entered correctly. Investigates and corrects any discrepancy between MSPQ and patient registration.
+ Re-checks Medicaid eligibility for month of service.
+ Attends educational programs for the department at the Manager's direction.
+ May train or perform other duties assigned by management.
**QUALIFICATIONS** :
AAS in related discipline (admitting/registration/patient billing/insurance) with 3 years of related experience, preferably in a hospital setting, or an equivalent combination of education and experience. Require high degree of professionalism and motivation with excellent communication and customer service skills; strong computer skills and ability to type 45 words per minute. Strong ability to multi-task and prioritize. Prefer medical terminology. Flexible to work weekends, other assigned hours and/or responsibilities as needed.
**NOTE** : This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Receptionist Clerk II2024-03-20T05:40:35-04:00https://universityofrochester-veterans.jobs/A2A63E39AE5645098B90D48B986C8D2726Responsibilities
**Responsibilities and Job Requirements:**
Services the public sector by providing information on Parking & Transportation items such as: discounted parking passes, parking permits, appeal process/problem resolution, removal of wheel locks, issuance of refunds, and other related duties.
Monitors, answers and transmits radio calls. Dispatches calls for service needed from the field staff. Tracks parking spaces and monitors occupancy, equipment issues. Change signs to reflect when lots are full and communicate to field staff which lots are available for over flow.
Provide clerical assistance such as completing forms, typing reports that support specific offices, maintaining customer files, and other related duties as required. Maybe required to work evening shift when rotating weekend and/or holiday coverage.
**Excellent interpersonal, communication & customer service skills expected.**
**Qualifications:**
High School education and 2-3 years related work experience; or an equivalent combination of education experience. Experience with Microsoft Excel, Word, Outlook required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Spec2024-03-20T05:40:35-04:00https://universityofrochester-veterans.jobs/AB0F102A9222415680EA2B71D571FF1326Responsibilities
**Overview**
The Physician Support Representative III (PSR) serves as the initial contact to the Divisions of Pediatric Allergy/Immunology & Rheumatology. The PSR works with a team of 4-6 staff to support approximately 20 physicians and mid-level providers in the Department of Pediatrics. Must be able to triage incoming calls, schedule patient appointments, obtain pertinent medical information and accurately document in the appropriate programs, including the electronic medical record (EMR). Candidate will coordinate functions associated with patient information for ambulatory visits and act as a resource for staff performing patient-related functions. Candidate will use eRecord and OnBase, as well as distribute mail and perform other duties as assigned. Candidate must demonstrate capability and desire to work independently and be a strong team player. Demonstrates ICARE* values in each of the major responsibilities (ICARE—an acronym for Integrity, Inclusion, Compassion, Accountability, Respect and Excellence—provides the foundation for how we treat people at this Medical Center. Achieving our strategic vision depends on all of us living out these values and embracing the diversity of our faculty, staff, students, trainees and patients.
**Major Responsibilities**
**Clinical Support (35%)**
+ Interacts with patients, families, providers and other offices on the telephone and in person to provide support for a pediatric multi-specialty office. Must demonstrate ability to timely answer and efficiently triage incoming calls, determine nature/urgency of the calls, and handle appropriately. Must be able to communicate effectively and relay information correctly and efficiently in a complex medical environment. Serves as office expert for Allergy/Immunology & Rheumatology.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Manages referrals (via eRecord and fax/mail) and schedules patient visits. Registers patient demographic and insurance information.
+ Responsible for clinical prep. Obtains and ensures referral paperwork is scanned into patient charts prior to each visit. Prints labels and prepares clinical documents and delivers to clinic. Ensures appropriate clinic paperwork is scanned into the chart after the visit.
+ After each clinic, reviews schedules/office note encounters for scheduling follow up.
+ Works with Supervisor, Clinical Administration to ensure outpatient clinics are opened and closed appropriately. Develops and works “bump” and reminder lists effectively, timely and accurately.
+ Attends clinic, as necessary. May perform check-in and/or check-out duties. Schedules follow-up appointments for patients. Provides clinical and clerical support to providers.
**Administrative (5 %)**
+ Attends office staff meetings and other relevant meetings, as requested.
+ Provides clerical assistance, including distributing mail, create routine & non-routine mail correspondence to families & outside offices, scanning, faxing and errands.
+ Other duties, as assigned
**Inpatient Admissions & Procedure Scheduling/Coordination:** **(20%)**
+ Assists Providers in reaching out to multiple offices to coordinate non-clinical inpatient & outpatient procedures.
+ Schedules all necessary imaging, tests, & labs associated with the procedure.
+ Coordinates all providers needed to be available for the procedure, including AMPS clinics, infusions, joint injections, etc.
+ Completes & submits all paperwork needed for procedure(s).
+ Serves as main point of contact for patients, pre and post-operative.
**Provider Support & External Coordination:** **(30%)**
+ Assists Providers in patient care transfer to external offices & departments.
+ Provides & requests all necessary medical documents & records to & from external offices and patients as needed.
+ Assists families with coordinating multi divisional appointments internal & external.
+ Reviews incoming patient visit referrals for proper scheduling and distribution.
+ Assists Providers with contacting families to provide test results.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers.
+ Researches hospital medical records for information requested by physicians, insurance companies, & families.
+ Applies provider preferences in protocols is selecting from multiple possibilities to execute and/or delegate follow up actions based on provider’s patient notes.
**Misc.** **(10%)**
+ Provides insurance companies with information needed for services, testing, & labs.
**Requirements:**
+ High School diploma and 2 years of relevant experience required, or equivalent combination of education and experience required.
+ Equivalent combination of education and experience required.
**Preferred:**
+ Must prioritize exceptional patient care with compassion and respect. Demonstrated customer service skills, specifically strong oral and written communication skills. Medical Terminology, experience with surgical/appointment scheduling software (such as Flowcast), Microsoft Office and electronic medical records preferred. Demonstrate accuracy in all correspondence including eRecord. Ability to work in a fast-paced, stressful environment, and demonstrate efficiency in prioritizing assignments while working successfully with a team.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Technologist 2,CoreLab2024-03-20T05:40:35-04:00https://universityofrochester-veterans.jobs/DFBD25281FA049468E349E4EDBB5E12F26POSITION SUMMARY:
This Technologist is responsible for the timely and accurate analysis of patient samples utilizing moderately to highly complex methods. Responsibilities include specimen identification and accessioning in the Laboratory Information System, gram stains, direct viral testing and positive blood culture notification and work-up. Candidates must be detail oriented, able to work independently and possess strong organizational skills. He/ She is also responsible for routine maintenance of lab instruments/ equipment, routine quality control and adherence to all lab policies.
**TYPICAL DUTIES:**
Set up and processing of samples for Microbiology testing. Testing of patient samples using gram stain, rapid EIA and PCR technologies, sorting and organizing patient samples for testing and storage; adherence to quality control and quality assurance protocols; reporting results of testing via LIS/ instrument interface, as well as manual data entry; answering telephone inquiries; maintaining laboratory stock of kits/ reagents; performing daily/ weekly/ monthly preventative maintenance on lab equipment. Reading bacterial cultures, performing susceptibility testing and participating in training of technologists as needed.
**EQUIPMENT USED** **:**
Standard and complex laboratory equipment, office equipment, and PC and Lab Information System (LIS).
**QUALIFICATIONS:**
**General Requirements:**
1. Effective interpersonal skills, and maintains a friendly and courteous professional manner at all times.
2. Is able to prioritize and maintain focus while performing multiple tasks.
3. Adherence to **all** University, Division and Department policies, including ICARE.
4. Adherence to all laboratory safety procedures.
**Minimum Educational Requirement** :
Must be NYS licensed Clinical Laboratory Technologist
**Preferred** :
BS in Medical Technology or scientific discipline with clinical laboratory experience and NYS license in the Clinical Laboratory Technologist category.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 33.50 - $ 43.55 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Clinical Support Technician 32024-03-20T05:40:34-04:00https://universityofrochester-veterans.jobs/06749A4A184147298B00067652B3590E26POSITION SUMMARY:
Under direction from the Clinical Trials Specimen Logistics Supervisor and Department Manager, and with some latitude for independent judgment, supports daily activities maintaining laboratory and equipment (centrifuges, refrigerators, and freezers), receives and accessions biological specimens for multi-center clinical trials and internal clinical research projects for the clinical trials central laboratory (CTCL, performs necessary processing (centrifuging, aliquoting, freezing), and triages specimens for analysis or storage. Identifies and documents non-conforming specimens and associated paperwork. Print forms and labels, track, package and ship biological specimens. Perform general clerical functions (file, copy, fax, and scan) to support to CTCL staff and clinical trials and research projects. Follows project specifications and communicates specimen related information to project management, laboratory sections and external reference laboratories. Communicates roadblocks and identifies opportunities for process improvement. Perform all work in compliance with Good Clinical Practices (GCP). Rotating weekend/holiday/on-call schedule.
**SUPERVISION AND DIRECTION RECEIVED:**
Receives direction from the Specimen Logistics Supervisor or the Clinical Trials Department Manager.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, fax machine, and the like. Software systems such as Laboratory Information Systems (LIS), databases such as MS Access, and various document design software applications. On-call freezer alarm mobile phone.
**JOB RESPONSIBILITIES** **:**
1. Receive, Accession and Triage Biological Specimens (35%)
2. Enter and maintain accurate specimen information in the Clin Axys II laboratory information system.
3. Identify and document non-conforming and/or discrepant materials and paperwork
4. Create orders in SoftLab LIS for non-interfaced testing
5. Create and manage specimen tracking lists, logs, and manifests
6. Package biological specimens for shipment in accordance with all applicable regulations such as DOT (Department of Transportation) and IATA (International Air Transport Association) regulations
7. Maintain Biorepository storage specimens (35%)
+ Enter specimens into short- and long-term storage, recording exact physical locations in the ClinAxys II system
+ Retrieve specimens as necessary for analysis or shipment to other facilities
+ Accurately record all sample movements to provide traceability for specimen locations and status (thawed, re-frozen, extracted to DNA, reviewed by pathologist, etc.)
1. Support daily operations for research studies and clinical trials (15%)
+ Answer telephone and e-mail inquiries from internal departments regarding specimens.
+ Communicate project indicators to project management.
+ Assist with the design of forms and labels required to identify samples submitted for testing.
+ Track delivery of inbound packages through FedEx
+ Participate in client tours and regulatory inspections
1. Maintain laboratory and associated equipment (10%)
+ Complete daily checklist for maintaining a clean and safe work environment
+ Perform routine maintenance of laboratory equipment such as centrifuges, pipets, refrigerators and freezers
+ Identify equipment or facility issues and report them to management
+ Maintain all records in an audit-ready state
1. Other duties and projects as assigned. (5%)
**FUNCTIONAL REQUIREMENTS:**
1. Ability to manage multiple competing priorities and projects.
2. Ability to interact effectively and professionally with co-workers, customers, and vendors.
3. Good computer and organizational skills.
4. Ability to adjust work schedule if needed to meet project timelines.
**GENERAL REQUIREMENTS:**
1. Excellent Communication, word processing and computer skills are essential.
2. Is able to prioritize and maintain focus when responsible for the completion of multiple tasks during one shift.
3. Adherence to all University, Division and Department policies.
4. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Education/Experience:
+ AS and one (1) year laboratory experience preferred, or
+ Two (2) years Laboratory Science and technical training closely related to this position, or
+ A combination of formal training and experience equivalent to the above
+ Experience in laboratory research and familiarity with Laboratory Information Systems preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Nurse - Part-Time2024-03-20T05:40:34-04:00https://universityofrochester-veterans.jobs/4446A245230D47F6B0912EC8F1C33B0726GENERAL PURPOSE:
The Infectious Diseases Division of the University of Rochester provides the clinical services of the Monroe County Sexual Health Clinic through a contract with the County Department of Public Health and funding from the NYS Department of Health AIDS Institute. The MC Sexual Health clinic is a free, walk in clinic serving a diverse community across a spectrum of ages. This position is responsible to provide clinical care including obtaining a history, performing a physical assessment, providing treatment of STIs, and providing HIV/STI prevention counseling and testing in collaboration with nurse practitioners and medical director. Participates in Expanded Sexual Health Services grant from the NYS DOH AIDS Institute which provides HIV PrEP services (for prevention of HIV), referrals to HIV care, Doxy-PEP services (for prevention of bacterial STIs) and required reporting to the NYS AIDS Institute. This position will rotate with others to coordinate the delivery of care and act as a clinical preceptor for nurse practitioner graduate students, residents, fellows, and community health care providers.
**RESPONSIBILITIES:**
**Provides direct patient care in NYS Article 28 Clinic:**
+ Perform a health history, including sexual history and behavioral risk assessment
+ Targeted physical examination
+ Administer treatment of sexually transmitted infections
+ Perform HIV pre-test and risk reduction counseling
+ Perform HIV post- test counseling
+ Perform venipuncture
+ Provide individualized patient education
+ Seek consultation with nurse practitioners when indicated
+ Identifies other health problems and provides referrals to appropriate health providers for evaluation and management
+ Performs clinical audits for QA/QI
+ Utilizes a client-centered approach to provide culturally responsive HIV pre-exposure prophylaxis (PrEP) services, HIV PEP, Doxy-PEP for STI prevention.
+ Manages laboratory test results, medical follow-up, and calls from patients.
+ Assesses the need for further intervention. Makes individual care plans regarding medical follow-up.
+ Supports Expanded Health Services grant data reporting as needed (chart reviews or data entry)
**Professional development:**
+ Participates in training and education required by NYSPHL Article 28 regulations
+ Fulfills requirements to maintain licensure as a registered professional nurse from the NYS Department of Education
+ Maintains current knowledge of clinical management of STDs
+ Participates in STD education sessions, including CEI web-based training, attending conferences
Other duties as assigned.
**QUALIFICATIONS:**
+ 1 year of clinical trials experience preferred or equivalent combination of education and experience required.
**Preferred:**
+ Experience working with Black/African American, Latinx communities, men who have sex with other men, and transgender communities a plus.
+ Strong clinical and phlebotomy skills.
+ Fluency in speaking/reading/writing Spanish desired or an equivalent combination of education and experience.
+ Effective problem solving, interpersonal communication skills and cultural competency.
+ Able to function both independently and as part of a team.
+ Able to take initiative, demonstrate resourcefulness, commitment to follow through and ensure high quality, timely completion of work preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 29.76 - $ 41.68 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Part-Time
**Opening:**(USA-NY-Rochester) Ophthalmic Tech Lead - Brighton2024-03-20T05:40:34-04:00https://universityofrochester-veterans.jobs/6063667FB7104FD295B789A55996988E26Ophthalmic Tech Lead - Brighton
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251692
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-03-20T05:40:34-04:00https://universityofrochester-veterans.jobs/A58CB15827DC432DB711BBDB597A588B26POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**SUPERVISION AND DIRECTION RECEIVED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative officer. Is responsible for independently planning, executing and evaluating own work.
**SUPERVISION AND DIRECTION EXERCISED:**
Directs other secretarial and clerical assistants. May train and coordinate activities of peers or support staff.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Will use software for electronic medical record system, appointment scheduling system, and Operating Room scheduling system and other systems as needed.
**TYPICAL DUTIES:**
**Provider Assistant**
+ Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval.
+ Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
+ Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider's patient notes.
+ Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
+ Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
+ Researches hospital medical records for information requested by physicians, insurance companies and attorneys.
**Surgical/Procedure Scheduling**
+ Decides, using independent judgment, the order of daily surgeries and ambulatory procedures based upon patient's medical conditions and severity.
+ Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Using independent judgment, authorizes overbooking and rearranging of surgeons Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
+ Orders all necessary surgical/procedure equipment, devices and medication based on application of protocols needed to conduct the surgery/procedure. Follows up to confirm that order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials and locations are ready for surgery/procedures as scheduled.
+ Based on the nature of the surgery/procedure, varies patient education and follow up details accordingly in relation to pre-operative readiness and post-operative rehabilitation expectations and activities. Is accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
**Patient Liaison**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing disability paperwork.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Serves as main point of contact for patients' pre and post-operative.
**QUALIFICATIONS:**
High School Diploma and Minimum of 2 years of relevant experience required; or an equivalent combination of education and experience. Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records, preferred. Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $24.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - Batavia2024-03-20T05:40:34-04:00https://universityofrochester-veterans.jobs/AD31B0F04D8A4E30A611090808C9D59B26Ophthalmic Tech Lead - Batavia
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251693
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Radiation Oncology in the Southern Tier (Dansville Location) - Nurse Practitioner/Physician Assistant2024-03-20T05:40:16-04:00https://universityofrochester-veterans.jobs/2E46B8DAD4FF4625A72E2E50DB11AC5326Responsibilities
An opportunity to work in a community setting with the academic resources of the University of Rochester. You will be part of a close knit team and work in collaboration with the Regional Radiation Oncology Medical Faculty in the Dansville office in the provision of clinical care for patients undergoing treatment for cancer. The team seeks a good decision-maker, with proven success in making timely decisions. This person must be able to work effectively in a fast-paced outpatient environment dealing with a wide range of disease. Must be adept at planning and prioritizing work. Must be flexible in their approach and demeanor in order to align with shifting demands of evolving circumstances. Responsibilities include direct patient care including evaluation and management of acute illness and chronic symptom management, follow-up, coordination of services, and patient and family education. The APP will be working collaboratively with our Radiation Oncology teams. Involvement in clinical trial accrual. Serves as clinical liaison between faculty, APP’s, Residents and administration. Participates in department meetings relevant to clinical duties. Excellent communication skills with proven ability in exercising independent judgement and initiative. The APP will participate in the education of learners (students, Residents and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cancer Center
**Full/Part Time:**
**Schedule:** Ambulatory –FT & PT position available, Monday to Friday , 8 hour shifts(USA-NY-Rochester) AC4 - Oral and Maxillofacial Surgery Practice - Registered Nurse, Level II2024-03-20T05:40:16-04:00https://universityofrochester-veterans.jobs/820D22CC2B724D58A87FF0FBE2D893C826Responsibilities
_Looking for a team-oriented and patient-focused nurse interested in working in an outpatient procedural area. Responsibilities include pre, intra, and post-procedure care and monitoring for patients of all ages undergoing IV moderate/deep sedation procedures including tooth extractions, implants, and biopsies. RN also assists in coordinating care of all other clinic patients undergoing consults, follow ups, or procedures under local anesthesia. RN works closely with clinic residents and procedural and surgical techs in a collaborative environment. Responsibilities also include patient and family education, some telephone triage, QA, PI, and patient safety initiatives. Candidate should possess strong communication, assessment, and decision-making skills. Active NYS RN license required with 2 years patient care experience preferred. Prior completion or completion of ACLS and PALS within one year of hire required._
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT positions available – 9 hour day shifts, no weekends, holidays, or on-call(USA-NY-Rochester) URMC Comprehensive Sleep Center @ South Clinton Avenue - Nurse Practitioner/Physician Assistant2024-03-20T05:40:16-04:00https://universityofrochester-veterans.jobs/FB1CFFABE45C42EEBEB724391EB798A326Responsibilities
We are looking for an APP to help with our ever-increasing clinical need at the adult URMC Comprehensive Sleep Center. The focus of this job will be to improve access for patients and provide excellent clinical care in collaboration with our multidisciplinary team. Our practice has a focus on education and research with opportunities to participate in academic activities including monthly complex cases conference and journal club as well as annual conferences. The APP will be responsible for direct patient care, documentation of care delivered, adherence to hospital and nursing policies, procedures and practice standards, education of patients and staff, assurance of service excellence, completion of state and hospital-required reviews of practice, and participation in performance improvement and other activities as required.
Responsibilities include:
+ Strong organizational skills, communication skills, and flexibility are needed.
+ In time, the APP will be expected to see established patients in an unsupervised capacity and some new patients with the guidance of attending physicians. This includes diagnosing, evaluating, and managing sleep conditions.
+ Documents pertinent elements in electronic patient records.
+ Prescribes and monitors controlled medications, orders procedures as appropriate, and manages PAP therapy with other health team members.
+ Instructs and educates patients in collaboration with other health team members (registered nurse, sleep technologist, respiratory therapists, and attending faculty).
+ Telephone/EMR follow up communications as required.
+ Participates in quality assurance/ quality improvement initiatives.
Qualifications:
+ Accredited Nurse Practitioner/Physician Assistant Program required.
+ Previous experience in ambulatory health care setting preferred.
+ Clinical competence in a mix of well, acute, and chronic patients.
+ NP Certification/Registers Physician Assistant, NYC license, DEA license
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Neurology Services
**Full/Part Time:**
**Schedule:** FT position available, Monday to Friday Days, no weekends or holidays and no call responsibilities. Primary office location is Brighton with secondary offices in Brockport and Canandaigua (on occasion).(USA-NY-Rochester) Pharmacy Asst - High School Asst - TAR (Inpatient)2024-03-19T05:05:29-04:00https://universityofrochester-veterans.jobs/078C50D9F06440359C55696383F6E32026GENERAL PURPOSE:
This individual is responsible for assisting the pharmacy staff with general duties that will provide support to pharmacy technicians and pharmacists in the pharmacy.
**JOB DUTIES AND RESPONSIBILITIES:**
**Medication Delivery**
1. Organizing and sending medications to the patient care units utilizing the pneumatic tube delivery system, assuring that medications are delivered to the correct location and in a timely manner. Any medication requiring verification by a pharmacist will not be sent until verification is complete.
2. Hand delivering medications to the patient care units as requested by pharmacy technicians or pharmacists. These will typically include medications that cannot be sent via the tube system due to stability concerns, or medications that are needed STAT.
3. The assistant is not allowed to handle or deliver controlled substances to the patient care areas.
**Inventory Management/Stocking**
1. This individual will maintain and replenish inventory of medications and supplies in the main pharmacy area to assure they are available as needed by pharmacy staff.
2. Return inventory to stock when it is returned from patient care units or other areas of the hospital. The individual will assure that all returned stock is still within its expiration date and that the label matches the products that are stored in that location.
**Phone Triage and General Communication**
1. Assist pharmacy staff with triaging general phone calls. Calls requiring the knowledge and judgement of pharmacists or technicians must be forwarded to the correct individual.
2. Answering phone or other inquiries of a general nature (not requiring a pharmacist or technician).
3. Application of proper service recovery communications and actions as needed.
4. Maintain patient confidentiality at all times.
**Miscellaneous**
1. General tidying and organizing of the main pharmacy area to maintain a neat and efficient work environment.
2. Offering ideas and recommendations for increased efficiency of processes in the main pharmacy.
3. Performance of other duties as required.
**QUALIFICATIONS:**
+ High school diploma or equivalent required.
+ Basic understanding of computers and data entry required.
+ Excellent customer service and communication skills required.
+ Excellent attention to detail all required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Wound Health Center - Nurse Practitioner/Physician Assistant2024-03-19T05:05:09-04:00https://universityofrochester-veterans.jobs/130C5204190C4000945AD3508C576C2026Responsibilities
A wonderful opportunity exists for a highly motivated/independent nurse practitioner or physician assistant looking for a position in an outpatient wound healing center. This wound healing center maintains collaborative practice within Plastic Surgery and ID Physicians but works with many different services to meet patient needs. This position includes responsibilities such as triaging and treating complex acute and chronic wounds, communicating with referring providers and primary care providers, managing, and overseeing Hyperbaric Oxygen Treatments. The APP will participate in the education of learners including students and new employees, utilizing clinical learning experiences, knowledge sharing and skill training. Completion of Hyperbaric Oxygen Team Training within 12 months of hire. As an autonomous provider, the APP will bill directly for services. This individual should possess excellent communication, organizational skills, teamwork, flexibility, and the ability to think critically. There is financial support for attending CME accredited conferences both nationally and regionally. Potential for professional growth in hospital committees, care pathways and research. WOCN certification preferred.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:** FT position, M-F primarily days(USA-NY-Rochester) ICU ¿ Critical Care Nurse Residency Program Medical/Surgical Track (hiring now for October start) - RN 1 Inpt2024-03-19T05:05:09-04:00https://universityofrochester-veterans.jobs/B452EAC5E1CF434184DE990179AD5ECC26Responsibilities
Adult Critical Care Nurse Residency Program is a twelve-month program designed to support nursing school graduates as they transition into their first professional nursing role. The program consists of a series of work and learning experiences that emphasize and develop the clinical and leadership skills necessary for the advanced beginner nurse to become a successful part of the critical care health care team. Orientation consists of time spent on three of the following units: Medical ICU (7-1600, 8-1600 and 8-3400), NeuroMedicine ICU (8-1200), Burn/Trauma ICU (3-1800), and Surgical ICU (8-3600 and 8-1400).
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have less than 6-12 months of RN experience.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.00 - $46.80
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Critical Care Nursing
**Full/Part Time:**
**Schedule:** FT position, D/E/N, 8 and 12 hour shifts, holidays and weekends per unit policy(USA-NY-Rochester) SEIU Patient Care Technician2024-03-17T05:01:04-04:00https://universityofrochester-veterans.jobs/56CF22540B354C15BB50429519725A4426Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-17T05:01:04-04:00https://universityofrochester-veterans.jobs/A4D28E6EEF224DBEACBF5418DC4474BD26POSITION SUMMARY:
Under the direction of a licensed nurse, provides patient care by performing basic procedures and selected specialized procedures that contribute to the well being, comfort and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of technical and mechanical apparatus, measuring devices, and analysis and office equipment.
**TYPICAL DUTIES:**
1. Participates in the delivery of patient care by performing basic and specialized physical and psychosocial interventions as defined by the Patient Care Technician Skill Inventory. Tasks include collecting and recording of specimens and body fluids.
2. Under the direct supervision of a nurse, performs direct patient care affecting the well being, comfort and safety of patients.
3. Performs technical procedures and reports findings to the nursing staff. Tasks include: performing venipuncture for blood samples, performing EKG's, placing electrodes and obtaining telemetry readings.
4. Collects patient data as defined by the Skill Inventory List and documents these data on the appropriate flow sheets.
5. Collects specimens, performs basic tests or sends specimens to appropriate laboratory for analysis per Hospital policies.
6. Attends to patients' environmental needs by straightening belongings, offering comfort measures at the direction of the nurse.
7. Participates in Quality Assurance activities as directed by nurse.
8. Orients patient/family to unit and patient room, and provides copies of Patients' Bill of Rights, as directed by nurse.
9. Performs other duties as assigned by nurse to support unit functioning and patient care delivery.
**REQUIREMENTS:**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant; Home Health Aide; EMT; Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-17T05:01:04-04:00https://universityofrochester-veterans.jobs/DBA46C16ADC74BA2B7D252C00B6BD9EF26POSITION SUMMARY:
Under the direction of a licensed nurse, provides patient care by performing basic procedures and selected specialized procedures that contribute to the well being, comfort and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of technical and mechanical apparatus, measuring devices, and analysis and office equipment.
**TYPICAL DUTIES:**
1. Participates in the delivery of patient care by performing basic and specialized physical and psychosocial interventions as defined by the Patient Care Technician Skill Inventory. Tasks include collecting and recording of specimens and body fluids.
2. Under the direct supervision of a nurse, performs direct patient care affecting the well being, comfort and safety of patients.
3. Performs technical procedures and reports findings to the nursing staff. Tasks include: performing venipuncture for blood samples, performing EKG's, placing electrodes and obtaining telemetry readings.
4. Collects patient data as defined by the Skill Inventory List and documents these data on the appropriate flow sheets.
5. Collects specimens, performs basic tests or sends specimens to appropriate laboratory for analysis per Hospital policies.
6. Attends to patients' environmental needs by straightening belongings, offering comfort measures at the direction of the nurse.
7. Participates in Quality Assurance activities as directed by nurse.
8. Orients patient/family to unit and patient room, and provides copies of Patients' Bill of Rights, as directed by nurse.
9. Performs other duties as assigned by nurse to support unit functioning and patient care delivery.
**REQUIREMENTS:**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant; Home Health Aide; EMT; Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-17T05:01:04-04:00https://universityofrochester-veterans.jobs/E70C91FCC3BE41BEB1F2616D55552FAB26Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clinical Suppt Tech 2, CoreLab2024-03-16T05:03:28-04:00https://universityofrochester-veterans.jobs/B7EC8521FEC64300993D059FC0E7F74526Clinical Suppt Tech 2, CoreLab
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251665
Location
Strong Memorial Hospital
Full/Part Time
TAR
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
**Opening**
Time as Reported Range URC 205 Blood Bank-Clin Labs SMH
**Strong Candidate Identified**
No job description available
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.14 - $25.84 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Medical Technologist 2,CoreLab2024-03-16T05:03:28-04:00https://universityofrochester-veterans.jobs/BA7DC261306449DDBDF9DBB429EE70C426Responsibilities
**Position Summary:**
The Blood Bank Technologist accurately performs, interprets and carefully documents all technical Blood Bank procedures necessary for the appropriate and safe transfusion therapy of all patients. These duties include: serologic testing; component preparation and issue; computer documentation of work; quality control; and preventative maintenance of equipment. The technologist generally works independently, organizing work to meet patient work load. The Blood Bank technologist maintains job competence through in –house and other available continuing education. The position also requires effective communication and interpersonal skills.
**Key Behaviors/Performance criteria**
The following criteria, denoted by the acronym I-CARE, are expectations for every employee at the University of Rochester and are delineated in the Strong Commitment training presented to all employees:
1. Integrity – I will conduct myself in a fair, responsible, and trustworthy manner.
2. Compassion – I will act with empathy and understanding towards others.
3. Accountability – I have an obligation to take responsibility for my actions and to join with my colleagues in realizing the hospital’s vision.
4. Respect – I will treat patients, families and colleagues with dignity and sensitivity, valuing their differences.
5. Excellence – I will rise above the ordinary through my personal efforts and those of my team.
**Job Duties:**
1. Perform and interpret routine Blood Bank tests, including ABO/Rh typing, direct and indirect antiglobulin tests, crossmatches, transfusion reaction workups, fetal screen and Kleihauer-Betke stains (40%) (E)
2. Perform circulator duties to include logging in of specimens, checking patient computer files, prioritizing and triaging work, component preparation, component issue, answering phones, and other miscellaneous tasks. (24%) (E)
3. Blood product processing and manipulation: rejuvenation, freezing, deglycerolizing, washing, pooling, thawing including completion of corresponding paperwork (25%) (E)
4. Perform daily reagent quality control (E) and participate in equipment quality control and preventative maintenance (NE) (3%)
5. Perform antibody identifications by using routine antibody panels and reference procedures including the use of enzymes, synsorbs, absorptions/elutions, antibody titrations, antigen screening and other specialized tests. (2%) (E)
6. Perform irradiation of blood products (2%) (E)
7. Perform retypes on units received from other facilities, process and input products into inventory, monitor inventory levels for appropriateness and order additional products if necessary (2%) (7)
8. Participate in stocking supplies, cleaning general lab areas, and answer phones when designated individual is unable (1%) (NE)
9. Participate in other duties as assigned (1%) (NE)
**Other Requirements:**
1. Participate in continuing education
2. Attendance and prompt arrival is expected for scheduled shifts.
3. Required to rotate shifts, weekends and holidays as assigned with on-call responsibilities
4. Work with potentially hazardous materials following lab safety procedures.
5. Comply with department and University policies and procedures.
**Relationships/Authorities**
+ Directly reports to the assistant supervisor of the shift
**Education/Experience**
+ Must be NYS Licensed or eligible for NYS licensure.
**Desired:**
+ BSMT degree, or
+ BS degree and one-year experience, or
+ An equivalent combination of education and experience
+ ASCP certification
+ Good interpersonal communication skills
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.50 - $43.55 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Lab Clin Supt Tech II2024-03-16T05:03:28-04:00https://universityofrochester-veterans.jobs/D46F3B876B7145CD96DC6C2F1DD3272126POSITION SUMMARY:
Under the supervision of the section Supervisor and with specific direction from the Lead Tech, this position has primary responsibility for the pre-analytical processing of patient specimens that are delivered to the laboratory 24 hours per day, 7 days a week. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of Medical Technology. Enters and edits patient demographics in the laboratory and hospital computer systems. Receives, prioritizes, accessions and distributes clinical specimens to appropriate laboratory sections in order to meet turnaround times designated by the department. Processes specimens appropriately in order to maintain specimen integrity. Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from the Clinical Support Tech III or Clinical Support Tech IV in the absence of the section Supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre-analytical laboratory automation system as applicable per laboratory section.
**JOB RESPONSIBILITIES** **:**
1. **Sample Management (30%)**
+ Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
+ Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
+ Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
+ Tracks and receives batches, verifying receipt of specimens.
+ Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
+ Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
1. **Patient Registration and Specimen Log-in (30%)**
+ Registers patient information into HIS (Hospital Information System).
+ Identifies special registration (i.e. client Bill, research).
+ Identifies and registers patient billing information.
+ Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
+ Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
1. **Administrative Support (20%)**
+ Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
+ Answers questions from specimen collection locations regarding transport and minimum volumes.
+ Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
+ Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
+ Scans requisitions into the scanning system confirming readability and keywords.
+ Participates in Quality Assurance data collection as required.
1. **Lab (Technical) Support (20%)**
+ Assists technologists in the pre-analytical processing of select tests including the centrifugation, separating and storing of samples.
+ Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
+ As applicable, loads continuous blood culture system or pre-analytical automation system for sample processing and preparation.
+ Takes temperatures and monitors environment (C02/humidity) of rooms and equipment.
+ Works with technical team and Supervisors to trouble shoot out of range conditions and documents the results as part of the laboratory’s quality control guidelines.
1. **Performs other responsibilities and projects as assigned.**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Associate’s degree or some college level course work in science or a related discipline; or an equivalent combination of education, experience or certification. Customer service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.14 - $25.84 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Pharmacy Technician Trainee - Overnight (Inpatient)2024-03-16T05:03:25-04:00https://universityofrochester-veterans.jobs/9273C7E115D14D6B871F25826FF2E20F26GENERAL PURPOSE:
The main responsibility of pre-certified technicians in training will be to train in the role of a pharmacy technician and prepare to pass the PTCB Pharmacy Technician Certification Exam and becoming a Certified Pharmacy Technician. This will include hands on training in the employee's main work area. Within the first 6 months of employment, new employees with no previous pharmacy experience will enter into the Pharmacy Technician University (PTU) program, which will include didactic learning, simulations, and experiential rotations, and is typically completed in 12 weeks after passing the final exam. New employees with previous pharmacy experience may discuss an alternate pathway to certification with the Pharmacy Education Administrator. The goal is to move employees into a Certified Pharmacy Technician position within 12 months of employment. Responsibilities and tasks are consistent with state, federal and local regulations, consistent with the functions of a pharmacy technician.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Medication Preparation: Train and participate in medication preparation activities. This may include, but is not limited to: Preparing medication order based on requests or recipes; Obtaining Correct medication; Determining the number of doses required for the defined time period; Packaging medications in accordance with applicable laws; Completing logs where required; Utilizing safety check procedures where required; Operates and maintains automated system or technology as training allows; Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
2. Medication Delivery: Train and participate in efficient medication delivery activities. This may include, but is not limited to: Utilizing pneumatic tube system; Hand delivering patient medications; Documentation and for transfer and tracking of medications as required.
3. Medication Storage and Inventory Management: Train and participate in medication storage and inventory management activities. This may include, but is not limited to: Stocking medication areas appropriately, including automated systems where applicable; Rotating stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area;
4. Customer Service: Train and participate in customer service activities related to the main pharmacy work area. This may include, but is not limited to: Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff; Triaging phone calls and handling medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up; Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner; Maintains patient confidentiality at all times.
5. Preparation for PTCB Certification: This is typically completed through completion of the 12-week PTU program. During this program, employees will complete didactic, simulation, and experiential training under the Pharmacy Education Administrator. Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required. Any questions should be brought to the attention of the program administrator or preceptor in a timely manner. Attends and completes all assigned experiential rotations as part of the PTU. This will include ambulatory and acute care experiences; overseen by a preceptor at each site. The employee is expected to be engaged, ask questions, and participate in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities. Completes all assigned simulation tasks, observed and graded by a preceptor of the program. Employee should be prepared for all simulations by reviewing the available material and training/study guides prior to the live simulation. Works efficiently and limits distractions and downtime while completing course work. Keeps unapproved absences to a minimum, and ensures all missed course work is made up in a timely manner. Reviews, understands and follows all policies and procedures applicable to employment at URMC and enrollment in PTU as outlined during orientation to the program. A new employee with at least 500 hours of previous pharmacy experience can work with the Pharmacy Education Administrator to participate in an alternate pathway to become certified. This pathway includes self-study sitting for the PTCE within an agreed upon time frame
Other Responsibilities as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required.
+ Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) required or become certified through an alternate method within 6 months of employment.
+ Previous work experience in health care or another fast-paced environment preferred.
+ Must be at least eighteen years of age at the time of application.
+ Upon completion of the program (or alternate pathway) be eligible to register for the PTCB certification exam.
+ Required to pass the PTCB Certification Exam within 180 days of PTU completion.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Wilmot Cancer Institute - WCC5 - Nurse Practitioner/Physician Assistant2024-03-16T05:03:10-04:00https://universityofrochester-veterans.jobs/A2163D6993F3414C9FC466EBC8F4B99726Responsibilities
WCC5 offers an opportunity for an APP to join an inpatient practice providing direct patient care to oncology patients who have had cancer surgery. Responsibilities include daily management of patient care needs, evaluation and management of acute illness and chronic symptom management, follow-up, coordination of services, and family education. Opportunities to develop proficiencies in special clinical procedures specific to the patient population. Excellent communication skills with proven ability in exercising independent judgment and initiative. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training. NP requirements: New York State Licensure as a NP and eligible for National Certification. PA requirements: NYS licensure and Board Certified as PA.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cancer Center
**Full/Part Time:**
**Schedule:** Full Time position (13 hours shifts). Day/Night. Weekend and holidays per unit policy.(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/08368075FB2A4E4F807C7066D2B7EEC626GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/25C1976A015B4763904C464A4E5ADFE526GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/2CE00AD2248942B78D4BD4774829763E26GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/4D45D925ACA74862B5CAFC55FE4DE57A26GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/5097ED9334A24BE5B3C715AE8EA0009026GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/59B181E41244492DB57755C33B7ECCAC26GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/610F9EA9D772476A8491A8A8B988730A26GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Anesthesia Technologist2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/69175841F2A4478787B6AA902E774B3026Responsibilities
**ROLE** **:**
Performs a variety of technical assignments for the Department of Anesthesiology. Exercises high degree of skill, judgment, and knowledge of the terminology, common procedures, and practices of the assigned area, including the set-up of medications and supplies in both the work room and mobile carts and anesthesia equipment set-up and troubleshooting.
**SPECIFIC RESPONSIBILITIES** **:**
Under limited direct supervision:
**40%** Assist anesthesia providers, including: preparation of anesthesia equipment prior to the patient’s arrival, placement of equipment in the operating rooms, ensuring cleanliness of anesthesia equipment, cart and machine set-up of supplies and medications based on case variables including: patient age, case type and case length, between cases and at the end of the day in each operating room, work room and mobile cart. Ensure availability of specialized anesthesia supplies required for cases in designated operating rooms.
**25%** Perform moderate to advanced equipment set up, calibration, operation and troubleshooting.
**10%** Participate in the Cell Saver and Liver Transplant Programs including on-call procedure.
**10%** Perform set-up and support of ectopic procedures for anesthesia care ensuring proper equipment is in place for out-of-OR procedures.
**10%** Function as a resource and support person for Anesthesiology providers.
**5%** Performs other duties as assigned by the Shift Supervisor or Operations Manager.
**QUALIFICATIONS** **:**
A two-year college education which included technical training closely related to this position; or an equivalent combination of education and experience is required.
**PHYSICAL DEMANDS** **:**
Walking, prolonged standing of 8 hours or more, lifting at least 40 pounds and moving heavy equipment.
**HAZARDS** **:**
Inhalation of trace anesthesia gases. May come in contact with body fluids. High Pressure Gases, Electrical Hazard, Cleaning Agents, Laser / Ultraviolet / Diagnostic Radiation.
**OTHER** **:**
This position has occasional patient contact. The successful candidate will read and be familiar with the Age Specific Competency Pamphlet.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Anesthesia Technologist2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/69B6A8A492074917AD70E3006F4633A226Responsibilities
**ROLE** **:**
Performs a variety of technical assignments for the Department of Anesthesiology. Exercises high degree of skill, judgment, and knowledge of the terminology, common procedures, and practices of the assigned area, including the set-up of medications and supplies in both the work room and mobile carts and anesthesia equipment set-up and troubleshooting.
**SPECIFIC RESPONSIBILITIES** **:**
Under limited direct supervision:
40% Assist anesthesia providers, including: preparation of anesthesia equipment prior to the patient’s arrival, placement of equipment in the operating rooms, ensuring cleanliness of anesthesia equipment, cart and machine set-up of supplies and medications based on case variables including: patient age, case type and case length, between cases and at the end of the day in each operating room, work room and mobile cart. Ensure availability of specialized anesthesia supplies required for cases in designated operating rooms.
25% Perform moderate to advanced equipment set up, calibration, operation and troubleshooting.
10% Participate in the Cell Saver and Liver Transplant Programs including on-call procedure.
10% Perform set-up and support of ectopic procedures for anesthesia care ensuring proper equipment is in place for out-of-OR procedures.
10% Function as a resource and support person for Anesthesiology providers.
5% Performs other duties as assigned by the Shift Supervisor or Operations Manager.
**QUALIFICATIONS** **:**
A two-year college education which included technical training closely related to this position; or an equivalent combination of education and experience is required.
**PHYSICAL DEMANDS** **:**
Walking, prolonged standing of 8 hours or more, lifting at least 40 pounds and moving heavy equipment.
**HAZARDS** **:**
Inhalation of trace anesthesia gases. May come in contact with body fluids. High Pressure Gases, Electrical Hazard, Cleaning Agents, Laser / Ultraviolet / Diagnostic Radiation.
**OTHER** **:**
This position has occasional patient contact. The successful candidate will read and be familiar with the Age Specific Competency Pamphlet.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/6B181A2AC3414F138FB42991715C9FD326GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Anesthesia Technologist2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/6E616AD7DEA94D30915832079CF213BA26Responsibilities
**ROLE** **:**
Performs a variety of technical assignments for the Department of Anesthesiology. Exercises basic degree of skill, judgment, and knowledge of the terminology, common procedures, and practices of the assigned area, including the set-up of medications and supplies in both the work room, mobile carts and, anesthesia equipment set-up and troubleshooting.
**SPECIFIC RESPONSIBILITIES** **:**
Under limited direct supervision:
**40%** Assist anesthesia providers, including: preparation of anesthesia equipment prior to the patient’s arrival, placement of equipment in the operating rooms, ensuring cleanliness of anesthesia equipment, cart and machine set-up of supplies and medications based on case variables including: patient age, case type and case length, between cases and at the end of the day in each operating room, work room and mobile cart. Ensure availability of specialized anesthesia supplies required for cases in designated operating rooms.
**25%** Perform moderate to intermediate equipment set up, calibration, operation and troubleshooting.
**10%** Participate in the Cell Saver and Liver Transplant Programs including on-call procedure.
**10%** Perform set-up and support of ectopic procedures for anesthesia care ensuring proper equipment is in place for out-of-OR procedures.
**10%** Function as a resource and support person for Anesthesiology providers.
**5%** Performs other duties as assigned by the Shift Supervisor or Operations Manager.
**QUALIFICATIONS** **:**
A two-year college education which included technical training closely related to this position; or an equivalent combination of education and experience is required.
**PHYSICAL DEMANDS** **:**
Walking, prolonged standing of 8 hours or more, lifting at least 40 pounds and moving heavy equipment.
**HAZARDS** **:**
Inhalation of trace anesthesia gases. May come in contact with body fluids. High Pressure Gases, Electrical Hazard, Cleaning Agents, Laser / Ultraviolet / Diagnostic Radiation.
**OTHER** **:**
This position has occasional patient contact. The successful candidate will read and be familiar with the Age Specific Competency Pamphlet.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Anesthesia Technologist2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/7102950878454AFB91DE02F874BCC11726Responsibilities
**ROLE** **:**
Performs a variety of technical assignments for the Department of Anesthesiology. Exercises high degree of skill, judgment, and knowledge of the terminology, common procedures, and practices of the assigned area, including the set-up of medications and supplies in both the work room and mobile carts and anesthesia equipment set-up and troubleshooting.
**SPECIFIC RESPONSIBILITIES** **:**
Under limited direct supervision:
**40%** Assist anesthesia providers, including: preparation of anesthesia equipment prior to the patient’s arrival, placement of equipment in the operating rooms, ensuring cleanliness of anesthesia equipment, cart and machine set-up of supplies and medications based on case variables including: patient age, case type and case length, between cases and at the end of the day in each operating room, work room and mobile cart. Ensure availability of specialized anesthesia supplies required for cases in designated operating rooms.
**25%** Perform moderate to advanced equipment set up, calibration, operation and troubleshooting.
**10%** Participate in the Cell Saver and Liver Transplant Programs including on-call procedure.
**10%** Perform set-up and support of ectopic procedures for anesthesia care ensuring proper equipment is in place for out-of-OR procedures.
**10%** Function as a resource and support person for Anesthesiology providers.
**5%** Performs other duties as assigned by the Shift Supervisor or Operations Manager.
**QUALIFICATIONS** **:**
A two-year college education which included technical training closely related to this position; or an equivalent combination of education and experience is required.
**PHYSICAL DEMANDS** **:**
Walking, prolonged standing of 8 hours or more, lifting at least 40 pounds and moving heavy equipment.
**HAZARDS** **:**
Inhalation of trace anesthesia gases. May come in contact with body fluids. High Pressure Gases, Electrical Hazard, Cleaning Agents, Laser / Ultraviolet / Diagnostic Radiation.
**OTHER** **:**
This position has occasional patient contact. The successful candidate will read and be familiar with the Age Specific Competency Pamphlet.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/759EAC415C314B94951BEAF0CC46DAD426GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Health Data Coordinator IV2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/8E13476A8B9F40D1A5CD63B80A3AD14026GENERAL PURPOSE:
This position is responsible for primary care population health management and clinical quality metric performance improvement data collection, tracking/monitoring, reporting and outreach. Provides data analysis and status reports for performance and quality indicators using clinical dash boarding platforms and other reports. Directly supports operational efforts for payer contracts, provider compensation plan, quality, and other population management initiatives that require clinical quality metric data collection. Leads practice teams in quality and process improvement initiatives. Supports these initiatives with collection and reporting of data trends in quality initiatives. Supports data analytics supervisor with development, testing and education for implementation projects for data coordinators and other staff as appropriate.
Assists in onboarding, training, mentor new coordinators.
**RESPONSIBILITIES:**
+ Comprehensive Data Tracking, Monitoring and Analysis: Utilizes patient database and reporting applications to: collect and analyze data for reporting and decision-making, monitoring the quality dashboard and other payer incentive metrics to review threshold goals and provide readout to Providers to get back on target with goals; build queries as necessary for quality and other population health initiatives; share best practice models with Data Analytics Coordinator I staff; and to assist data analytics supervisor with new applications testing and development of workflows for data coordinator staff.
+ Develops and maintains database queries and spreadsheets to provide trending data as indicators of performance, including but not limited to quality metrics, patients due for care risk assessment, and value-based care initiatives. Leads analytical, quality and operational project; participates in monthly meetings, or more often as needed, for communication of activities that impact the role, practice workflows and operations.
+ Report Generation: Develops and maintains reports related to clinical quality metrics and population health management including practice and provider performance dashboards from system databases at least monthly and hospital/transfer in care reports for timely follow up appointments at the direction of the physician. Reports data trends and analyzes variances in a timely manner to appropriate stakeholders for intervention; identifies database discrepancies that impact outcomes; identifies quality or other care gaps in need of increased prioritization. Submits clinical data as requested to support quality, outreach, risk, or other value-based care initiatives; assists data analytics supervisor with new report development and testing pertinent to data coordinator workflows.
+ Team Based Care and Process Improvement: Supports practice teams in identifying and closing gaps in care for the entire office patient panel as well as helping to create action plans to meet year-end goals for reviewing outside agency and changes in health reform. Collaborates with physicians and practice teams to develop and optimize workflows and other process improvement initiatives. Maintains knowledge of practice operations and procedures with the ability to effectively participate in recommending and planning process improvements. Owns more complex process improvement projects such as assisting with payer metric reconciliations and problem-solving diagnosis code validations.
+ Staff Development and Training: Works collaboratively with the data analytics supervisor to interview potential candidates; assists in support and mentoring new data coordinators for success in the role; trains newer data coordinators on best practices, workflows and data validation techniques; performs site visits with the data analytics supervisor.
**QUALIFICATIONS:**
+ A.A.S. degree required
+ B.S. or B.A. degree preferred.
+ 3 years’ experience in a professional office environment, including 1-3 years clinical, operational, quality data collection and reporting experience required
+ Or equivalent combination of education and experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Pharmacy Technician Trainee - Home Infusion2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/B73D09DEFDE2462DAE4D3E218BC54D1826GENERAL PURPOSE:
The main responsibility of pre-certified technicians in training will be to train in the role of a pharmacy technician and prepare to pass the PTCB Pharmacy Technician Certification Exam and becoming a Certified Pharmacy Technician. This will include hands on training in the employee's main work area. Within the first 6 months of employment, new employees with no previous pharmacy experience will enter into the Pharmacy Technician University (PTU) program, which will include didactic learning, simulations, and experiential rotations, and is typically completed in 12 weeks after passing the final exam. New employees with previous pharmacy experience may discuss an alternate pathway to certification with the Pharmacy Education Administrator. The goal is to move employees into a Certified Pharmacy Technician position within 12 months of employment. Responsibilities and tasks are consistent with state, federal and local regulations, consistent with the functions of a pharmacy technician.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Medication Preparation: Train and participate in medication preparation activities. This may include, but is not limited to: Preparing medication order based on requests or recipes; Obtaining Correct medication; Determining the number of doses required for the defined time period; Packaging medications in accordance with applicable laws; Completing logs where required; Utilizing safety check procedures where required; Operates and maintains automated system or technology as training allows; Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
2. Medication Delivery: Train and participate in efficient medication delivery activities. This may include, but is not limited to: Utilizing pneumatic tube system; Hand delivering patient medications; Documentation and for transfer and tracking of medications as required.
3. Medication Storage and Inventory Management: Train and participate in medication storage and inventory management activities. This may include, but is not limited to: Stocking medication areas appropriately, including automated systems where applicable; Rotating stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area;
4. Customer Service: Train and participate in customer service activities related to the main pharmacy work area. This may include, but is not limited to: Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff; Triaging phone calls and handling medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up; Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner; Maintains patient confidentiality at all times.
5. Preparation for PTCB Certification: This is typically completed through completion of the 12-week PTU program. During this program, employees will complete didactic, simulation, and experiential training under the Pharmacy Education Administrator. Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required. Any questions should be brought to the attention of the program administrator or preceptor in a timely manner. Attends and completes all assigned experiential rotations as part of the PTU. This will include ambulatory and acute care experiences; overseen by a preceptor at each site. The employee is expected to be engaged, ask questions, and participate in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities. Completes all assigned simulation tasks, observed and graded by a preceptor of the program. Employee should be prepared for all simulations by reviewing the available material and training/study guides prior to the live simulation. Works efficiently and limits distractions and downtime while completing course work. Keeps unapproved absences to a minimum, and ensures all missed course work is made up in a timely manner. Reviews, understands and follows all policies and procedures applicable to employment at URMC and enrollment in PTU as outlined during orientation to the program. A new employee with at least 500 hours of previous pharmacy experience can work with the Pharmacy Education Administrator to participate in an alternate pathway to become certified. This pathway includes self-study sitting for the PTCE within an agreed upon time frame
Other Responsibilities as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required.
+ Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) required or become certified through an alternate method within 6 months of employment.
+ Previous work experience in health care or another fast-paced environment preferred.
+ Must be at least eighteen years of age at the time of application.
+ Upon completion of the program (or alternate pathway) be eligible to register for the PTCB certification exam.
+ Required to pass the PTCB Certification Exam within 180 days of PTU completion.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/BCB5914B23574330B1D5A8A8E729443226POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/CBCB8507DB7D417D946BAD58B0C1283426GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/D70D559BD35D44788B88A60CBD7E38E126GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/D99D7C085A034ABAA4930754030A5DEF26GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/E2C5A58F1C114F17A9A56C22E7C90A5326GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Anesthesia Technologist2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/E59EBD47AF1E4C4D8E29597B4E331F2226Responsibilities
**ROLE** **:**
Performs a variety of technical assignments for the Department of Anesthesiology. Exercises basic degree of skill, judgment, and knowledge of the terminology, common procedures, and practices of the assigned area, including the set-up of medications and supplies in both the work room, mobile carts and, anesthesia equipment set-up and troubleshooting.
**SPECIFIC RESPONSIBILITIES** **:**
Under limited direct supervision:
**40%** Assist anesthesia providers, including: preparation of anesthesia equipment prior to the patient’s arrival, placement of equipment in the operating rooms, ensuring cleanliness of anesthesia equipment, cart and machine set-up of supplies and medications based on case variables including: patient age, case type and case length, between cases and at the end of the day in each operating room, work room and mobile cart. Ensure availability of specialized anesthesia supplies required for cases in designated operating rooms.
**25%** Perform moderate to intermediate equipment set up, calibration, operation and troubleshooting.
**10%** Participate in the Cell Saver and Liver Transplant Programs including on-call procedure.
**10%** Perform set-up and support of ectopic procedures for anesthesia care ensuring proper equipment is in place for out-of-OR procedures.
**10%** Function as a resource and support person for Anesthesiology providers.
**5%** Performs other duties as assigned by the Shift Supervisor or Operations Manager.
**QUALIFICATIONS** **:**
A two year college education which included technical training closely related to this position; or an equivalent combination of education and experience is required.
**PHYSICAL DEMANDS** **:**
Walking, prolonged standing of 8 hours or more, lifting at least 40 pounds and moving heavy equipment.
**HAZARDS** **:**
Inhalation of trace anesthesia gases. May come in contact with body fluids. High Pressure Gases, Electrical Hazard, Cleaning Agents, Laser / Ultraviolet / Diagnostic Radiation.
**OTHER** **:**
This position has occasional patient contact. The successful candidate will read and be familiar with the Age Specific Competency Pamphlet.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Anesthesia Technologist2024-03-15T04:59:18-04:00https://universityofrochester-veterans.jobs/FE810EB8116B443DB1B3B866F581A87D26Responsibilities
**ROLE** **:**
Performs a variety of technical assignments for the Department of Anesthesiology. Exercises high degree of skill, judgment, and knowledge of the terminology, common procedures, and practices of the assigned area, including the set-up of medications and supplies in both the work room and mobile carts and anesthesia equipment set-up and troubleshooting.
**SPECIFIC RESPONSIBILITIES** **:**
Under limited direct supervision:
**40%** Assist anesthesia providers, including: preparation of anesthesia equipment prior to the patient’s arrival, placement of equipment in the operating rooms, ensuring cleanliness of anesthesia equipment, cart and machine set-up of supplies and medications based on case variables including: patient age, case type and case length, between cases and at the end of the day in each operating room, work room and mobile cart. Ensure availability of specialized anesthesia supplies required for cases in designated operating rooms.
**25%** Perform moderate to advanced equipment set up, calibration, operation and troubleshooting.
**10%** Participate in the Cell Saver and Liver Transplant Programs including on-call procedure.
**10%** Perform set-up and support of ectopic procedures for anesthesia care ensuring proper equipment is in place for out-of-OR procedures.
**10%** Function as a resource and support person for Anesthesiology providers.
**5%** Performs other duties as assigned by the Shift Supervisor or Operations Manager.
**QUALIFICATIONS** **:**
A two-year college education which included technical training closely related to this position; or an equivalent combination of education and experience is required.
**PHYSICAL DEMANDS** **:**
Walking, prolonged standing of 8 hours or more, lifting at least 40 pounds and moving heavy equipment.
**HAZARDS** **:**
Inhalation of trace anesthesia gases. May come in contact with body fluids. High Pressure Gases, Electrical Hazard, Cleaning Agents, Laser / Ultraviolet / Diagnostic Radiation.
**OTHER** **:**
This position has occasional patient contact. The successful candidate will read and be familiar with the Age Specific Competency Pamphlet
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech I2024-03-15T04:59:10-04:00https://universityofrochester-veterans.jobs/5A97127CBDBF4D3ABB14F5582A7C85B526POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
**Career Ladder:** The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
**Band One (I):** Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
**Band Two (II):** Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
**Band Three (III):** Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - $22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Supervisor, Med Lab, CoreLab2024-03-14T05:24:21-04:00https://universityofrochester-veterans.jobs/128AD5A37E73453EB989BC545A35E29326POSITION SUMMARY:
Under general direction from the Medical Director and Laboratory Manager, and with latitude for the exercise of independent Judgement, participated in the management of the technical/administrative, financial, quality and personnel management functions of the laboratory section. The Laboratory Supervisor primarily provides technical support and supervision of daily technical Workflow and operations. Provides no more than 10-15% of Bench level duties.
**SUPERVISON AND DIRECTION RECEIVED:**
Under supervision of the Laboratory Section Chief Supervisor Medical Director and Laboratory Asst. Director.
**SUPERVISION AND DIRECTION RECEIVED:**
Responsibility for laboratory section staff. May also directly supervise additional specific areas as assigned.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as telephone, PC, Laboratory Information Systems(LIS) terminal. Calculator, copier, printer, fax machine, and the like.
**SPECIFIC RESPONSIBILITIES**
**Note: Percent of effort reflects general expectation; actual effort may vary dependent on section’s management organization.**
Under close direction of the Chief Supervisor, Section Head, or Laboratory Director, and/or under general direction of the Laboratory Manager, may perform several or all of the following:
+ Enforced laboratory policy in relation to: adherence to standardized methods of assay; discipline; schedules; safety; professional conduct; evaluation and reporting of laboratory results; preventive maintenance procedures and records; laboratory housekeeping.
+ Implements and enforces strict Quality Control over assigned section or units.
+ Reviews, edits and approves data and results generated in his/her area(s) for general correctness and analytic reliability.
+ Ensures that instrumentation, equipment and supplies are kept in good working order. Arranges for additional maintenance service as needed and in accordance with established laboratory policy.
+ Designs and conducts studies for updating of methodologies and assists in the evaluation of new instrumentation and products.
+ Shares responsibility with other members of laboratory staff for the final review of laboratory reports prior to release to the physician, or for inclusion in permanent medical records.
+ Provides proper instruction and training in laboratory procedures included within his/her section or units of operation.
+ Performs duties of an assistant supervisor or a clinical technologist as needed.
+ Communicates and occasionally confers with laboratory director(s) and medical staff concerning laboratory tests.
+ Keeps abreast of new developments in his/her respective field of Clinical Laboratory Science.
+ Conducts Personnel Performance reviews. Evaluates performance of personnel for which he/she has direct responsibility in accordance with established format. Conducts Evaluation Interviews.
+ Plans work schedules and allocates staff.
+ Supervises the efficient operation of his/her section or unit(s) to assure prompt reporting of laboratory results.
+ Coordinates and consults with other laboratory supervisors and management personnel to insure adequate integration and synchronization of various laboratory operations.
+ Participates in decisions relative to hiring, transfer, promotion, termination and other personnel actions.
+ Participates in supervisory on-call coverage and in the general supervision of the laboratory on weekends, as needed.
**REQUIREMENTS** **:**
Master's degree in Medical Technology, Chemistry, Microbiology, Biochemistry, Serology, or equivalent sub-specialty certification; and 4 years of clinical laboratory experience; or Bachelor's degree in any of the above disciplines with 6 years experience in clinical laboratory science; or an equivalent combination of education and experience.
**NOTE:** **This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $86,840 - $121,576 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Equipment Tech III, ED2024-03-14T05:24:21-04:00https://universityofrochester-veterans.jobs/36B29A91327349F6917F249C2A8006CE26Responsibilities
**JOB SUMMARY** **:**
The Equipment Tech II in the ED provides technical knowledge in preparing instruments, equipment and supplies for use by clinical staff in trauma rooms, adult acute, adult non-acute, peds ED and observation areas of the Emergency Department. Insure equipment is in operating order. Also responsible for proper care and handling of instruments and equipment and facilitating cleaning and maintenance of equipment. Responsible for maintaining sterile technique when indicated, safe handling of sharps and performance of all duties as per hospital policy. Must demonstrate proper handling of solutions. Additional responsibilities include committee work, special projects, and precepting. Assumes technical and maintenance responsibilities for unit medical equipment and assists ED operations supervisor with the coordination of all assigned administrative duties. Participates in quality improvement activities. Reports to the ED operations supervisor. Is instrumental in training staff in decontamination procedures and information dissemination on decontamination policy / protocol. Assumes leadership role for ED stocking techs to monitor, and offer guidance in performance of their duties.
**RESPONSIBILITIES:**
+ Consistently utilizes ED operations department check lists insure ED equipment is in working order.
+ Assembles required instruments/equipment for ED use.
+ Maintain equipment in a timely and efficient manner.
+ Anticipates instrument and/or equipment requirements for the ED.
+ Demonstrates knowledge and skill of: ED procedures, instruments, routines, and equipment.
+ Surveys the patient care area to insure a safe work environment; identifies potential hazards to supervisory personnel if unable to correct.
+ Prepares instruments for decontamination and sterilization.
+ Performs first call maintenance of all assigned equipment including readiness, cleaning, routine disinfecting, and identifying needed technical repairs. Follows established protocols for reprocessing and for storing of the equipment.
+ Monitors and documents potency testing and expiration date of disinfecting solution as required by institutional policy; stores and disposes of disinfecting solution according to institutional policy.
+ Coordinates equipment repairs, schedules routine maintenance and safety checks, arranges for loaner equipment when appropriate, as well as researching costs related to repairs, making appropriate recommendations regarding repairing/replacing equipment, and maintaining documentation of equipment repair expenditures, and safety checks.
+ Evaluates, troubleshoots, and performs on site adjustments/repairs, in conjunction with Medical Engineering Lab, for technical equipment and accessories.
+ Surveys the patient care area to insure a safe work environment; identifies potential hazards to supervisory personnel if unable to correct
+ Prepares instruments for decontamination and sterilization.
+ Performs first call maintenance of all assigned equipment including readiness, cleaning, routine disinfecting, and identifying needed technical repairs. Follows established protocols for reprocessing and for storing of the equipment.
+ Monitors and documents potency testing and expiration date of disinfecting solution as required by institutional policy; stores and disposes of disinfecting solution according to institutional policy.
+ Coordinates equipment repairs, schedules routine maintenance and safety checks, arranges for loaner equipment when appropriate, as well as researching costs related to repairs, making appropriate recommendations regarding repairing/replacing equipment, and maintaining documentation of equipment repair expenditures, and safety checks.
+ Evaluates, troubleshoots, and performs on site adjustments/repairs, in conjunction with Medical Engineering Lab, for technical equipment and accessories.
+ Familiar with theory and practice of decontamination disaster preparedness. Able to train hospital staff in the use of decontamination equipment, supplies, and donning and doffing protective decontamination suits and PAPRs.
+ Member of Decontamination committee.
+ Makes recommendations for reimbursement to patients for lost belongings.
+ Maintains visibility and accessibility to providers and assigned groups and staff for areas of responsibility.
+ Practices universal precautions and adheres to requested health and safety standards.
+ Recognizes emergency situations and initiates appropriate response.
+ Follows directions of authorized personnel during emergencies.
+ Identifies potential hazards to supervisory personnel if unable to correct.
+ Applies cost effective measures to unit operation.
+ Listens attentively for, anticipates and responds to requests from members of the ED team.
+ Demonstrates proper care of instruments and equipment.
+ Safely operates unit-based equipment including checking equipment and conducting quality controls.
+ Initiates/participates in quality assurance studies and continuous quality monitoring, inclusive of equipment, equipment purchases, and high-level disinfecting of equipment, and utilizes results of quality activities to initiate changes in practices as indicated.
**PERSONAL ROLE DEVELOPMENT:**
+ Maintains updated knowledge of policies and procedures applicable to work environment and incorporates change into practice.
+ Accepts responsibility to learn about new equipment and procedures.
+ Assists in orientation and training of ED operations and patient care staff.
+ Assists the operations supervisor in the ongoing supervision and regular performance evaluation of ED stocking techs.
+ Initiates/participates in quality assurance studies and continuous quality monitoring, inclusive of equipment, equipment purchase, and high level disinfecting of equipment, and utilizes results of quality activities to initiate changes in practices as indicated.
+ Assists in the maintenance and use of the patient data base system; provides orientation to staff and troubleshooting skills, and assists in daily back up of the system.
Other duties as assigned
**MINIMUM QUALIFICATIONS:**
+ High school graduate required.
+ Graduate of a two-year college program or combination of equivalent education and experience preferred.
+ Experience in the health care field required.
+ Operating room or similar experience preferred.
+ Able to work with others and model key behaviors that support staff in the delivery of quality and efficient services required.
+ Able to work with medical equipment repair and be able to manage data on a computer system required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - $22.95 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) ED Access Representative II2024-03-14T05:24:21-04:00https://universityofrochester-veterans.jobs/77E7C9D03695445696538ED2A82E95CE26POSITION SUMMARY:
Coordinates functions associated with patient for ambulatory care visits to the Emergency Department at Strong Memorial Hospital. Monitor and ensure that all functions are completed in an accurate, efficient, and patient/customer friendly manner. Facilitate work flow in the department by supporting clinical staff.
**TYPICAL DUTIES**
+ **Reception and registration:** Greet patients to initiate positive experience, requests patient identification, collects and verifies patient demographic and financial information. Initiates the ED medical/financial record; identifies forms needed for specific ED visit. Assemble ED charts for admissions and discharges; ensure all paperwork is completed and distributed appropriately. Performs duties and achieves and maintains proficiency in provision of excellent customer service, accuracy of data, and efficiency of work.
+ **Performance analysis:** coordinate daily efforts to edit and correct registration and billing errors during full registration process. Identify ways to reduce follow-up, repetitive or corrective work. Utilize eRecord programs to facilitate work flow; manage patient tracking system ensuring correct location of patients within ED.
+ **Training:** As designated preceptor, provide training to other EDAS staff on all aspects of department specific work including orientation to department and hospital, registration process and customer service. Acts as information resource for all departmental staff in regards to registration and work flow activities. Attend education programs for department at direction of supervisor and teaches other staff.
+ **Financial account management:** Ensure that an accurate and complete full registration of the patient is completed prior to the discharge of the patient including insurance verification for new and self-pay patients. Follow up on hold bill report to facilitate reimbursement for Emergency Department services. Collect co-pays.
+ **Customer interaction:** Triage patient calls, assess the urgency of a situation and determine the appropriate action, serves as focal point for handling complaints. Answer incoming phone calls in communications center, routing calls as appropriate. Coordinate transportation for discharged or transferred patients as needed.
+ **Other duties:** Provide support for departmental activities including monitoring inventory of supplies and supply ordering. Perform other patient focused tasks, escorting patients, offering comfort items, witnessing consent signatures, fax charts, pull charts for QA audits or patient care follow up, manage and stock forms and supplies, and requests from clinical staff.
**QUALIFICATIONS:**
+ High School Diploma required
+ 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction preferred.
.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Referral & Prior Auth Rep III2024-03-14T05:24:21-04:00https://universityofrochester-veterans.jobs/A024E28ABA5B4A49904C349303A9355526POSITION SUMMARY:
Serves as the patient referral and prior authorization specialist, with oversight of data and compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train new staff members.
**SUPERVISION AND DIRECTION EXERCISED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative assistant or administrator. Is responsible for independently planning, executing and evaluating own work. Works independently with latitude for action.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment.
**TYPICAL DUTIES:**
**Referral**
+ Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department using Epic Referral work queues. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquire insurance authorization for the visit and, if applicable, any testing; insurance authorization information will be entered in the Epic referral record for the patient, and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the Epic referral record.
+ Performs a needs assessment using information from the electronic medical record to assure the appropriate appointment/procedure is schedule with the appropriate provider; ensuring that accurate patient demographic and current insurance information is captured; adheres to RIM protocols for record verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location and any educational materials if appropriate.
+ Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to insure delivery/receipt.
**Prior Authorization**
+ Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker's compensation carrier to obtain prior authorizations for both standard and complex requests such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier, and coordinating peer-to-peer reviews for denied services.
+ Anticipates insurer's various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful (i.e., medication could not be utilized due to heart condition). Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention.
+ Determines relevant information needed, based on previous authorization request experience for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival.
Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient.
Processes outgoing referrals. Discusses with patient options for outside URMC options for care. Assures Meaningful Use requirements are met. Ensures that the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, additional steps will be taken to get this information to the referred to office either via facsimile or mail.
Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into Epic following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment.
**QUALIFICATIONS:**
+ High School Diploma and a minimum of two years of relevant experience required, or an equivalent combination of education and experience
+ Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred
+ Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Asst Dir, Health Home Program2024-03-14T05:24:21-04:00https://universityofrochester-veterans.jobs/A1B3B3A262A745D1974B9C6A2AE701BC26GENERAL PURPOSE:
With minimal oversight, the Assistant Director, Health Home Program will manage the daily operations and expansion of UR Medicine Embedded Health Home Care Management Program. The UR Medicine Embedded Health Home Care Management Program is comprised of three service lines (embedded care management, central care management, and perinatal care management) that spans six primary care locations, 2 hospitals, and ambulatory settings across the URMC enterprise. This role is responsible for the direction and management of all three, two of which are in an aggressive expansion phase. Because of this complexity, a successful leader will have a developed understanding of clinical and administrative processes, the ability to manage multi¿faceted and complex programs, projects and people across a variety of settings, departments, and service lines. In addition to the daily operations and expansion, the Assistant Director role is integral in promoting the strategic alignment of care management services across the enterprise by collaborating with leaders to develop a robust and comprehensive infrastructure to support the health system’s mission, operations, and growth. Experience managing people at all levels, proven success with building consensus across multiple stakeholders in complex environments is a must.
Demonstrates ICARE* values in each of the major responsibilities.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Provide expert-level knowledge of health home care management policies, procedures, and regulatory requirements, as well as clinical and eRecord workflows of care management. Responsible for providing interpretation of this information and interact with stakeholders to create understanding among stakeholders of various levels of engagement (front-line staff to leaders across the health system). Responsible for developing strategies for operational success and leading the change management of same.
+ Direct Embedded Health Home team members by creating an inclusive environment and holding a team to excellence by providing mentoring, professional development, and supervision to direct reports (5) and leadership to indirect reports (up to 40). Responsible for recruiting and hiring, managing employee performance, and completing performance evaluations of direct reports.
+ Manage cross-entity Health Home projects including projects with significant information systems integration; Provide data-driven evidence of health home operations across the embedded care management program to SMH Leadership and Department Administrators, including preparing and delivering quarterly reports for each of the 6 primary care practices. Identify and implement system / program changes in workforce and resources to maximize client capacity; Maintain alignment in referral management, financial reconciliation, and reporting.
+ Work with leaders across the UR Medicine Enterprise to develop and then take responsibility for the execution of strategic plans to optimize and expand the program to meet the needs of stakeholders and institutions. (Including ACOs, UR Medicine Hospitals, Primary Care Practices, and URMC/AHP’s Care Management Organization and other stakeholders)
+ Represent UR Medicine’s Health Home Program to external NYS Health Home administrative bodies.Serve as a liaison to external stakeholders to communicate, advocate, and demonstrate capacity for collaboration and refinement of health home operations to serve the UR Medicine and regional patient population.
+ Collaborate with other internal and external care management leaders and other stakeholders to execute the vision to capitalize on opportunities to collectively leverage shared resources and initiatives. This includes the provision and communication of data-driven evidence of health home operations, with attention to assessment and continuous process and quality improvement.
Other duties as assigned
**REQUIREMENTS:**
+ Bachelor's degree in related field required; Graduate degree in Business, Public Health, Social Work or Health Administration preferred.
+ Public Health, Social Work or Health Administration preferred.
+ 5 years of healthcare management level experience, including leading people/teams; or an equivalent combination of education and experience;
+ Previous work experience in clinical setting, population health initiatives or care management required;
+ Strong project management skills, including organization of individual and team work; prioritization; problem solving; adaptability; flexibility; and attention to detail
+ Teamwork, including the ability to draw out diverse perspectives, consider problem resolution from multiple angles, and build upon the experiences of all team members to create solutions that are broadly supported
+ Exceptional judgment and ability to learn the needs of different components of the UR Medicine Enterprise
+ Excellent verbal and written communication and interpersonal skills
+ Proficiency with Microsoft Office programs (Outlook, Word, Excel, Access and PowerPoint) and ability to learn new platforms as needed (Netsmart, eRecord)
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $95,306 - $142,979 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Physical Therapist Assistant2024-03-14T05:24:21-04:00https://universityofrochester-veterans.jobs/C3AC62042ED34FED9A1A67F65F42026826GENERAL PURPOSE:
Administers physical therapy treatments following a Physical Therapist's evaluation. Monitors and documents patient's progress. May supervise and direct the activities of a Physical Therapy Aide.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Performs exercise programs, including passive range of motion, active and resistive exercises. Administers various physical therapy modalities under the direction of a Physical Therapist. Participates in conferences to assist in devising and modifying comprehensive care plans and assists in the evaluation of patients and discussion of treatment programs.
2. Instructs patients in functional activities, including bed mobility activities, transfer training, gait training and other activities of daily living. Instructs patients' families in exercises and treatment and attends family conferences as directed.
3. Prepares, sets up, cleans and maintains treatment area and equipment. Observes safety precautions regarding all phases of treatment. Takes inventory and monitors supplies.
4. Documents patients' progress and responses to treatment in the medical record.
5. Keeps abreast of issues and changes in the field by reading and attending professional meetings and seminars.
Other duties as assigned.
**QUALIFICATIONS:**
+ Associate's Degree from an accredited Physical Therapist Assistant program required.
+ Completed relevant clinical education in a comparable setting required or equivalent combination of education and experience.
+ Basic foundational knowledge of Physical Therapist Assistant Practice required.
+ Certification and current registration by the New York State Department of Education as a Certified Physical Therapist Assistant required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.57 - 27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physical Therapist Assistant2024-03-14T05:24:21-04:00https://universityofrochester-veterans.jobs/D4864D3C30A549FF86450DD12908485826GENERAL PURPOSE:
Administers physical therapy treatments following a Physical Therapist's evaluation. Monitors and documents patient's progress. May supervise and direct the activities of a Physical Therapy Aide.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Performs exercise programs, including passive range of motion, active and resistive exercises. Administers various physical therapy modalities under the direction of a Physical Therapist. Participates in conferences to assist in devising and modifying comprehensive care plans and assists in the evaluation of patients and discussion of treatment programs.
2. Instructs patients in functional activities, including bed mobility activities, transfer training, gait training and other activities of daily living. Instructs patients' families in exercises and treatment and attends family conferences as directed.
3. Prepares, sets up, cleans and maintains treatment area and equipment. Observes safety precautions regarding all phases of treatment. Takes inventory and monitors supplies.
4. Documents patients' progress and responses to treatment in the medical record.
5. Keeps abreast of issues and changes in the field by reading and attending professional meetings and seminars.
Other duties as assigned.
**QUALIFICATIONS:**
+ Associate's Degree from an accredited Physical Therapist Assistant program required.
+ Completed relevant clinical education in a comparable setting required or equivalent combination of education and experience.
+ Basic foundational knowledge of Physical Therapist Assistant Practice required.
+ Certification and current registration by the New York State Department of Education as a Certified Physical Therapist Assistant required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Pay Range**
Pay Range: $20.57 - $27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Outpatient Access Rep III2024-03-14T05:24:21-04:00https://universityofrochester-veterans.jobs/DAF9E5DADE39421C85969F4EF57CA79726GENERAL PURPOSE:
Coordinates activities of Outpatient Access Specialists. Acts as a resource to staff performing those functions in a clinic setting. Monitors and assures that all functions are completed in an accurate, efficient, and customer friendly manner. Coordinates all staff training activities. Assists clinic supervisor or manager through various aspects of operational support which may include assisting with lead duties such as personnel related matters, including performance evaluations, and developing plans for improvement in staff member's completion of assigned activities. Other duties may include being the front office eRecord superuser, assist with workflow design and implementation and serve as the front office expert supporting referral coordination, prior authorizations as well as be assigned as main provider support. The Outpatient Access Lead/Expert will be responsible for monitoring own performance on assigned tasks; is self-directed. Expert at making complex decisions independently and assists staff in complex decision making and adaptation to technology and systems used. Trains and coordinates the assignment and duties of Outpatient Access Specialists and those of less experienced support staff. Performs at a fully meets and often exceeds or consistently exceeds level.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Performs duties of Outpatient Access Specialists as required by departmental needs. Sets the standard for customer service, accuracy, and efficiency in the Outpatient Access work areas.
2. May take on one or more of these specialized functions, as assigned:
3. Human Resource duties assisting the Clinic/Practice Manager such as personnel-related matters: Schedules staff work time, verifies time worked for supervisor in management of HRMS, and handles sick calls and vacation coverage needs. Provides input to supervisor on staff performance for evaluations and/or performance reviews. Works with supervisor to assure that all clerical functions are completed by available staff, assigns staff to special projects as needed. Acts as area authority in absence of supervisor.
4. Prior Authorizations: Prepares and provides multiple, complex details and facts to insurance carrier or worker's compensation carrier to obtain prior authorizations for both standard and complex imaging, or non-invasive procedures. Uses independent judgement to examine research and assemble necessary patient information via the scheduling system and multiple areas of the electronic medical record. Decides based on previous authorization approvals and denial experience, the relevant information to be included in the request.
5. Referral Coordination: Manages in-basket and referral work queue processing. Assembles from multiple tabs within the electronic medical record, the necessary details to identify what referral is needed. Determines if preliminary testing (i.e. Imaging) is needed based on office practices and procedures and is responsible for explaining to patient, assisting with scheduling and for completeness prior to office visit. Gathers documents as requested. Completes the referral request in the electronic medical record system once the patient has been seen by entering a new status as closed.
6. Direct Provider Support: Works one-to-one with assigned provider or multiple providers. Manages that providers schedule including template management and patient appointment scheduling. Oversees provider In- Basket to send messages and reminders for labs, etc. Address post visit items such as paperwork including form completion, letter templates and obtaining medical records, etc.
7. Coordination of operational activities: Identifies, implements and monitors operational changes to improve clinic functioning in conjunction with supervisor and other clinic staff. Updates and creates new policies and procedures. Incorporates new functions into the role of the Outpatient Access staff as needed.
8. Training: Coordinates all activities around staff training both internal and external to department. Once a staff member has been hired, schedules training through education services and eRecord. Creates schedule for new staff to learn clinic functions; monitors staff compliance with in-services/competency achievement. Develops programs of further education for staff. Works with supervisor to enhance education and interdisciplinary work on the unit.
9. Financial account management: On a daily basis reviews Dashboard for front end staff compliance to enterprise metrics. Where appropriate, follows-up with providers to reconcile discrepancies, and provides recommendations to supervisor for updates to workflows.
10. Template Management: Works with faculty practice and clinic representatives to maintain clinic schedules, instructs appointment scheduling staff regarding schedule changes, and pro-actively reviews future schedules to identify problems. Reviews management reports and actual schedules and reports to supervisor trends affecting the schedules and recommends changes to improve patient flow.
11. Patient Experience and Employee Engagement: Role models excellent customer service to patients and their families, providers and staff. Serves as a focal point for handling complaints, initiates service recovery activities, and serves as front-line trouble shooter and problem solver.
12. Partnering with the Clinic/Practice Manager implements activities with Outpatient Access staff that will improve the office culture and employee engagement.
13. Performs other duties as required, including attendance at Ambulatory Manager meeting or eRecord superuser meetings, working on special projects for Ambulatory Care, and working with faculty practices or other providers on special projects and reviewing workflows. Interfaces with leaders from the registration insurance mgmt. dept., enterprise training, patient financial services office and others as required of role.
**QUALIFICATIONS:**
+ High School Diploma required.
+ 2 years of experience in an administrative capacity or customer service field required or an equivalent combination of education and experience.
+ Medical terminology experience preferred as well as expert knowledge of referral coordination, prior authorization and/or a demonstrated ability to train.
+ Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) ED Access Representative II2024-03-14T05:24:21-04:00https://universityofrochester-veterans.jobs/043ADDF9BB73427CA5689C9C75808A1126POSITION SUMMARY:
Coordinates functions associated with patient for ambulatory care visits to the Emergency Department at Strong Memorial Hospital. Monitor and ensure that all functions are completed in an accurate, efficient, and patient/customer friendly manner. Facilitate work flow in the department by supporting clinical staff.
**TYPICAL DUTIES**
+ **Reception and registration:** Greet patients to initiate positive experience, requests patient identification, collects and verifies patient demographic and financial information. Initiates the ED medical/financial record; identifies forms needed for specific ED visit. Assemble ED charts for admissions and discharges; ensure all paperwork is completed and distributed appropriately. Performs duties and achieves and maintains proficiency in provision of excellent customer service, accuracy of data, and efficiency of work.
+ **Performance analysis:** coordinate daily efforts to edit and correct registration and billing errors during full registration process. Identify ways to reduce follow-up, repetitive or corrective work. Utilize eRecord programs to facilitate work flow; manage patient tracking system ensuring correct location of patients within ED.
+ **Training:** As designated preceptor, provide training to other EDAS staff on all aspects of department specific work including orientation to department and hospital, registration process and customer service. Acts as information resource for all departmental staff in regards to registration and work flow activities. Attend education programs for department at direction of supervisor and teaches other staff.
+ **Financial account management:** Ensure that an accurate and complete full registration of the patient is completed prior to the discharge of the patient including insurance verification for new and self-pay patients. Follow up on hold bill report to facilitate reimbursement for Emergency Department services. Collect co-pays.
+ **Customer interaction:** Triage patient calls, assess the urgency of a situation and determine the appropriate action, serves as focal point for handling complaints. Answer incoming phone calls in communications center, routing calls as appropriate. Coordinate transportation for discharged or transferred patients as needed.
+ **Other duties:** Provide support for departmental activities including monitoring inventory of supplies and supply ordering. Perform other patient focused tasks, escorting patients, offering comfort items, witnessing consent signatures, fax charts, pull charts for QA audits or patient care follow up, manage and stock forms and supplies, and requests from clinical staff.
**QUALIFICATIONS:**
+ High School Diploma required
+ 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction preferred.
.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Referral & Prior Auth Rep III2024-03-14T05:24:21-04:00https://universityofrochester-veterans.jobs/28588BAF7D1D4494835C1CACC5EF21A226POSITION SUMMARY:
Serves as the patient referral and prior authorization specialist, with oversight of data and compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train new staff members.
**SUPERVISION AND DIRECTION EXERCISED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative assistant or administrator. Is responsible for independently planning, executing and evaluating own work. Works independently with latitude for action.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment.
**TYPICAL DUTIES:**
**Referral**
+ Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department using Epic Referral work queues. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquire insurance authorization for the visit and, if applicable, any testing; insurance authorization information will be entered in the Epic referral record for the patient, and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the Epic referral record.
+ Performs a needs assessment using information from the electronic medical record to assure the appropriate appointment/procedure is schedule with the appropriate provider; ensuring that accurate patient demographic and current insurance information is captured; adheres to RIM protocols for record verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location and any educational materials if appropriate.
+ Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to insure delivery/receipt.
**Prior Authorization**
+ Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker's compensation carrier to obtain prior authorizations for both standard and complex requests such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier, and coordinating peer-to-peer reviews for denied services.
+ Anticipates insurer's various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful (i.e., medication could not be utilized due to heart condition). Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention.
+ Determines relevant information needed, based on previous authorization request experience for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival.
Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient.
Processes outgoing referrals. Discusses with patient options for outside URMC options for care. Assures Meaningful Use requirements are met. Ensures that the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, additional steps will be taken to get this information to the referred to office either via facsimile or mail.
Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into Epic following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment.
**QUALIFICATIONS:**
+ High School Diploma and a minimum of two years of relevant experience required, or an equivalent combination of education and experience
+ Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred
+ Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Outpatient Access Rep II2024-03-14T05:24:21-04:00https://universityofrochester-veterans.jobs/764FB722207A4489951007837DB6278926GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients’ special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal HealthInformation (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes.Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient’s needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS**
+ High School diploma required
+ 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Hospital Medicine Procedural Team - Nurse Practitioner/Physician Assistant2024-03-14T05:24:05-04:00https://universityofrochester-veterans.jobs/C1C0D5E9DCBC4F4C96FD559C6B9706B126Responsibilities
The APP for this service will be responsible for independently performing bedside procedures and ensuring specimen delivery to the lab when appropriate. Current procedures include lumbar puncture, thoracentesis, paracentesis, central line placement, and peripheral vascular access. Ultrasound skills will be taught and utilized for all procedures. The APP will understand the indications and contraindications to each procedure. The APP will coordinate with referring in-house services for scheduling and performing these procedures under supervision of procedural hospitalist attending. The APP will be responsible for performing post-procedure follow-up as needed, and monitor for complications during the post-procedure period.¿The APP will collaborate with other members of the procedure team to ensure daily office administrative work is completed in a timely manner (scheduling, responding to emails, stocking supplies, chart reviews for quality assurance, etc.).
Prior procedural experience is preferred but not required. Candidate must be motivated to learn and become experts in the procedures. The APP will be trained in each of the bedside procedures and be integrated as a member of the hospitalist procedure team. Once proficiency in procedures is achieved, part of the role as a team member will be to participate in the education of learners (rotating resident physicians, students, and new employees), using clinical learning experiences, knowledge sharing, and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Medical Services
**Full/Part Time:**
**Schedule:** FT position available, weekends and holidays per unit policy(USA-NY-Rochester) Outpatient Access Rep III2024-03-13T05:31:16-04:00https://universityofrochester-veterans.jobs/AD80D6C1439E4A58B93E74C11280CFF326POSITION SUMMARY:
Coordinates activities of Outpatient Access Specialists. Acts as a resource to staff performing those functions in a clinic setting. Monitors and assures that all functions are completed in an accurate, efficient, and customer friendly manner. Coordinates all staff training activities. Assists Clinic Supervisor or Manager through operational support and personnel related matters, including performance evaluations, and developing plans for improvement in staff member’s completion of assigned activities.
**TYPICAL DUTIES** **:**
+ Training- Coordinates all activities around staff training both internal and external to department. Creates schedule for new staff to learn clinic functions; monitors staff compliance with in-services/competency achievement. Develops programs of further education for staff. Works with supervisor to enhance education and interdisciplinary work on the unit.
+ Leadership- Assists with personnel-related matters: Schedules staff work time, verifies time worked for supervisor in management of HRMS, and handles sick calls and vacation coverage needs. Provides input to supervisor on staff performance for evaluations and/or performance reviews. Works with supervisor to assure that all clerical functions are completed by available staff, assigns staff to special projects as needed. Acts as area authority in absence of supervisor.
+ Outpatient Access Representative- Performs duties of Outpatient Access Representatives as required by departmental needs. Sets the standard for customer service, accuracy, and efficiency in the Outpatient Access work areas.
+ Template Management- Works with faculty practice and clinic representatives to maintain clinic schedules, instructs appointment scheduling staff regarding schedule changes, and pro-actively reviews future schedules to identify problems. Reviews management reports and actual schedules and reports to supervisor trends affecting the schedules and recommends changes to improve patient flow.
+ Financial Account Management- On a daily basis reviews Dashboard for front end staff compliance to enterprise metrics. Where appropriate, follows-up with providers to reconcile discrepancies, and provides recommendations to Supervisor for updates to workflows.
+ Coordination of Activities- Identifies, implements and monitors operational changes to improve clinic functioning in conjunction with supervisor and other clinic staff. Updates and creates new policies and procedures. Incorporates new functions into the role of the Outpatient Access staff as needed.
+ Customer Interaction- Role models excellent customer service to patients and their families, providers and staff. Serves as a focal point for handling complaints, initiates service recovery activities, and serves as front-line trouble shooter and problem solver. Implements activities with Outpatient Access staff that will improve customer satisfaction.
Other duties as assigned
**QUALIFICATIONS** **:**
+ High School Diploma and 2 years of experience in an administrative capacity or customer service field; or an equivalent combination is required.
+ Medical terminology experience is required.
+ Demonstrated customer relations skills are preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Research Technician III2024-03-13T05:31:16-04:00https://universityofrochester-veterans.jobs/C369B00A41344D35B18363A27869C53E26GENERAL PURPOSE:
Works as a member of the RCL Biobank Team responsible for (i) consenting patients, (ii) patient sample (tissue and blood) collection, (iii) processing of samples, and (iv) related data entry/tracking/documentation and reporting, with all duties performed per established SOPs. Performs complex laboratory assignments, planning and conducting experiments of limited scope or a portion of a larger and more diverse project. Leads tasks associated with research activities and lab support for lower-level technicians. Serves as unit operations liaison to ensure compliance with departmental or University policies, procedures, and defined internal controls. Ensures accountability and stewardship of University resources in compliance with departmental standards and procedures.
**MAJOR DUTIES AND RESPONSIBILITIES:**
+ Distributes and explains study protocol information to patients, co-ordinates and obtains patient consent. Prepares for patient tissue collection (solid and liquid), attends surgeries and collects relevant information during the procedure (e.g., intra-operative ligation times, anesthesia protocol, patient health and medication data).
+ Handles, documents, catalogs, processes, and banks human tissue and liquid samples according to established SOPs and in keeping with Good Laboratory and Clinical Practice Safety Standards. Keeps current with all relevant federal, state, sponsor and institutional policies and laws.
+ Inputs patient data points to multiple secure databases. Acquires medical reports pertaining to patient surgical procedures. De-identifies patient documents in keeping with HIPAA and IRB policies. Conducts post-surgery in-patient interviews.
+ Reviews patient records and Operating Room timetables to plan team schedule for the upcoming week (including screening for daily surgery ‘add-ons’). Communicates with pathology support team to ensure study enrollment criteria are met.
+ Performs other miscellaneous lab duties as assigned.
**QUALIFICATIONS:**
+ High School diploma or equivalent and 5 years of relevant experience required
+ Associate's degree preferred
+ Equivalent combination of education and experience in laboratory research and/or biospecimen procurement required
+ Knowledge of basic Microsoft Office skills required.
+ Excellent verbal and written communication skills, and highly detail oriented required.
+ Knowledge of human anatomy and biology preferred.
+ Human Subjects Protection, must be earned and maintained within 3 months
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) RN, Wellness2024-03-13T05:31:16-04:00https://universityofrochester-veterans.jobs/C3D2B58AE533417CAFA4880B49B696E826Responsibilities
**Position Summary** – Nurses in the Center for Employee Wellness (CEW) provide direct care services to individuals and groups in a variety of settings. For individuals, this position involves assessment, intervention and evaluation of clients in biometric screening clinics, and chronic disease management and lifestyle programs. Holistic care is provided within the context of a robust coaching model using evidence and theory-based care. Nurses perform full panel biometric screenings using point of care testing (POCT) and provide real time follow up counseling and education about strategies to improve or maintain health. Nurses also refer/recommend clients to appropriate programs. In disease management and lifestyle programs, nurses manage a client case load and provide 1:1 coaching and counseling for people with chronic conditions or those wishing to maintain or improve their health. Nurse coaches work with clients over time and establish a dynamic relationship as clients work towards wellness goals. Nurses provide education and counseling to groups at organizations and to the broader community. Nurses work in a fast paced, collaborative environment where nursing expertise is valued and independent practice is realized. Nurses report to Chief Wellness Officer. Note: Typical duties and responsibilities will vary based on department needs.
**Typical Duties and Responsibilities:**
**70%** **Employee Wellness – Wellness Coach for Biometric Screenings**
+ Conduct POCT biometric screenings.
+ Interpret results from POCT and other sources such as the wellness survey, to understand the client’s risk profile
+ Integrate information in real time to develop individualized recommendations considering the client’s unique profile and presentation based on knowledge of physiology, pathophysiology, psychology, and social determinants of health
+ Assess the impact of the clients current state of health and the larger health of the community on the client’s well-being, and discuss methods to improve their well-being, as needed
+ Use critical thinking to assess, intervene and evaluate the needs of individual clients and problem solve unusual or unique clinical scenarios.
+ Identify critical clinical situations and intervene to assure immediate client safety, and provide follow up to assure continued client safety.
+ Practice cultural agility in meeting the diverse needs of individual clients.
+ Deliver care to clients in an autonomous and competency supportive environment
+ Apply motivational theory to encourage behavior change
+ Utilize expert coaching techniques to assist clients in developing wellness goals
+ Engage and encourage participant to utilize resources to make measurable improvements in their wellness goals.
+ Assure an exceptional client experience incorporating the ICARE values in daily practice.
+ Make referrals as appropriate to PCP, Condition Management, Lifestyle Management, Behavioral Health Partners, and other programs based on participant needs.
+ Use technology effectively to meet client needs.
+ Communicate with other service providers.
+ Stay current with best practices and maintain expertise in the health and wellness field.
+ May oversee other clinical staff and clerks to assure smooth administration of clinical services and/or participate in coordination of off-site clinics and group sessions.
**20%** **Employee Wellness- Wellness Coach for Lifestyle and Condition Management Programs**
+ Develop and individualized wellness plan for each client using information from a variety of sources, based on knowledge of physiology, pathophysiology, psychology, and social determinants of health.
+ Monitor the progress of the client towards goal achievement, evaluate the effectiveness of care and adapt the wellness plan as needed.
+ Conduct and coordinate intake assessments, ongoing appointments and program completions for clients enrolled in a condition management or lifestyle management program.
+ Utilize expert coaching techniques to assist clients in developing a wellness vision and wellness goals.
+ Evaluate client outcomes at end of program and establish a plan to maintain health gains.
+ Use critical thinking to assess, intervene and evaluate the care of individual clients and problem solve unusual or unique clinical scenarios.
+ Refer clients to additional resources to meet unique client needs.
+ Practice cultural agility in meeting the diverse needs of individual clients.
+ Deliver care to clients in an autonomous and competency supportive environment
+ Apply motivational theory to encourage behavior change
+ Participate in team-based care working effectively in a collaborative model.
+ Maintain coaching certification(s) as required by program.
+ Utilize evidence-based practice and best practice models in formulating care, delivering care and evaluating care.
+ Assure an exceptional client experience incorporating the ICARE values in daily practice.
+ Generate referrals to other wellness programs or care providers based on client needs.
+ Use technology effectively to meet client needs, including telehealth modalities.
+ Communicate with other service providers.
+ Represent UR Medicine Employee Wellness and University of Rochester School of Nursing at health events.
**5%** **Group Programs and Community Based Education**
+ Develop presentations and group programs as requested using the most current evidence
+ Delivers group programs and presentations in an engaging manner and adapts content and delivery based on audience needs.
+ Uses sound adult learning educational principles in both the development and delivery of programs
+ Uses various modalities to deliver content.
+ Evaluates effectiveness of group programs/ presentations.
**5%** **Professional Development**
+ Participate actively in program-based meetings*
+ Present clinical rounds to peers (including case reviews, journal club and educational updates)
+ Above two are encouraged – not required)
+ Remain current in nursing and specialty evidence
+ Orients other CEW staff, as requested
+ Participate in SON and Program based initiatives
+ Serve on committees as requested
+ Participates in quality improvement as requested
**Skills Required** **–** Licensed Registered Nurse in NYS with excellent organizational, interpersonal and communication skills and the ability to multi-task, problem-solve and adapt in a fast-paced clinical environment. Expertise in adult nursing with 3 to 5 year’s experience preferred and specialty certification desirable. Ability to apply evidenced based and theory-based assessments, interventions and evaluations to clinical situations and to adapt care as needed. Ability to work independently, exercise independent nursing judgement and use critical thinking abilities to craft individualized care. In addition, nurse should possess the desire to embrace change and to adapt to the evolving landscape of healthcare.
Regular daily travel is an essential requirement of this position, and will include some overnight clinics. Candidates must have a reliable means of transportation (reimbursement for mileage provided). Basic computer skills are essential. Wellcoaches® certification (or equivalent wellness coaching certification) required within one year of hire.
**Educational Requirements** – Baccalaureate prepared Registered Nurse with current CPR certification.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
Apply online at www.rochester.edu/JobOpp/ From “All Other Openings” page, enter keyword ‘SON’
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $66,602 - $93,205 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Nursing
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-13T05:31:16-04:00https://universityofrochester-veterans.jobs/C7DC2B405D6C4BAF97EFF88A5869212326POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-03-13T05:31:16-04:00https://universityofrochester-veterans.jobs/D728C637DCA34E0B8D7272C30505E9E126POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs requiring highly advanced secretarial skills and proficiency. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**RESPONSIBILITIES:**
**Patient Scheduling:**
Schedule office appointments and procedures for patients at multiple locations using electronic scheduling systems. Extensive use of electronic medical record system to correspond with attending physicians, midlevel providers, patients, internal customers, external provider offices, and others regarding the status of patient requests for appointments. Accurately communicate to patients various preparation requirements for procedures and other appointments in writing, by telephone, and electronically. Effectively maintain clinic schedules of multiple providers; consistently monitoring them for opportunities to improve all provider’s productivity and increase appointment availability and access for our patients. Responsible for active management of provider’s bump list, wait list and recall list.
**Administrative Support:**
Disseminate correspondence to patients per direction from providers regarding plan of care. Respond to provider’s requests to alter their master schedules as requested. Assures schedules are accurate and schedule changes are made in a timely manner. Some management and coordination of provider calendars related to attendance at conferences and conventions so as not to interfere with patient schedules. Process requests for medical information from provider’s offices in a timely manner to ensure patient receives quality care. Assures all notifications are professional and timely. Facilitate dialysis patient admission process at the direction of the provider as needed. Facilitate the process of obtaining specialty drugs for patient at the direction of the provider as needed. Scanning of medical records via OnBase.
**Patient Call Triage:**
Determine appropriate disposition of incoming patient phone calls, tasking appropriate provider and scheduling follow up appointments as necessary. Communication with call center staff members providing them with appropriate direction on Nephrology policies and procedures. Ensure phone calls are routed to correct pool or provider in a timely manner. Direct visitors, callers, messages, and mail, taking independent action as appropriate to anticipate and resolve questions and problems.
**Work Queue and In Basket Management and Oversight:**
Work multiple work queues on a daily basis and maintain appropriate levels of messages in eRecord in baskets. Assist teammates with coverage of in baskets during vacations, absences and lunch periods. Respond to urgent requests within assigned work queues in a timely manner.
**Other duties as assigned.**
**QUALIFICATIONS:**
+ High School Diploma required
+ 2 years of relevant experience required; or an equivalent combination of education and experience required.
+ Strong interpersonal skills with attention to attention to detail with a patient centered philosophy.
+ Demonstrated verbal and written communication proficiencies and ability to maintain confidentiality.
+ Demonstrated customer relations skills. Experience with Microsoft Office and Electronic Health Record applications required.
+ Medical Terminology, experiences with appointment scheduling software (such as EPIC), and electronic medical records preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Dental Access Rep III2024-03-13T05:31:16-04:00https://universityofrochester-veterans.jobs/E1F08C9991F945A8A7D078E7EF91165926GENERAL PURPOSE:
Performs functions associated with patient information processing for dental visits. Completes the tasks of reception, registration, charge reconciliation, appointment scheduling, telephone encounter management, processing of referrals and pre-determination of benefits, and medical and dental insurance verification. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. **Reception:** Greets patients to initiate positive experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients' special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. **Customer interaction:** Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
3. **Registration:** Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity.
4. **Appointment Scheduling:** Schedules new and return visits using the electronic medical record, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient¿s needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. Collect patient payments, prepare end of day deposits and reconcile any discrepancies.
5. **Telephone Management:** Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
6. **Insurance Management:** Initiates insurance preauthorization, verification, and/or service authorization in advance of treatment through review of dental insurance benefits and requirements. Maintains working knowledge of various insurance policies and regulations.
7. **Referrals:** Processes all internal and external referrals, prioritizing referrals based on department policies. Employs tracking mechanism to ensure referral approvals and appointments are obtained in a timely manner
**QUALIFICATIONS:**
High School diploma required. 1 year of related work experience in an administrative office or customer service field required or an equivalent combination of education and experience; Medical terminology experience preferred. Preferred knowledge, skills and abilities: Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $2452 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** TAR
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-13T05:31:16-04:00https://universityofrochester-veterans.jobs/81F45F3B7E964EEB9BDA524B0A26611926POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-13T05:31:16-04:00https://universityofrochester-veterans.jobs/0983204887C84021BE8C87EDFC9AA7DD26POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Technician Trainee - Bellwood2024-03-13T05:31:15-04:00https://universityofrochester-veterans.jobs/E4C50E138AD9464DA9AE7B65FF2F371B26GENERAL PURPOSE:
The main responsibility of pre-certified technicians in training will be to train in the role of a pharmacy technician and prepare to pass the PTCB Pharmacy Technician Certification Exam and becoming a Certified Pharmacy Technician. This will include hands on training in the employee's main work area. Within the first 6 months of employment, new employees with no previous pharmacy experience will enter into the Pharmacy Technician University (PTU) program, which will include didactic learning, simulations, and experiential rotations, and is typically completed in 12 weeks after passing the final exam. New employees with previous pharmacy experience may discuss an alternate pathway to certification with the Pharmacy Education Administrator. The goal is to move employees into a Certified Pharmacy Technician position within 12 months of employment. Responsibilities and tasks are consistent with state, federal and local regulations, consistent with the functions of a pharmacy technician.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Medication Preparation: Train and participate in medication preparation activities. This may include, but is not limited to: Preparing medication order based on requests or recipes; Obtaining Correct medication; Determining the number of doses required for the defined time period; Packaging medications in accordance with applicable laws; Completing logs where required; Utilizing safety check procedures where required; Operates and maintains automated system or technology as training allows; Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
2. Medication Delivery: Train and participate in efficient medication delivery activities. This may include, but is not limited to: Utilizing pneumatic tube system; Hand delivering patient medications; Documentation and for transfer and tracking of medications as required.
3. Medication Storage and Inventory Management: Train and participate in medication storage and inventory management activities. This may include, but is not limited to: Stocking medication areas appropriately, including automated systems where applicable; Rotating stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area;
4. Customer Service: Train and participate in customer service activities related to the main pharmacy work area. This may include, but is not limited to: Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff; Triaging phone calls and handling medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up; Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner; Maintains patient confidentiality at all times.
5. Preparation for PTCB Certification: This is typically completed through completion of the 12-week PTU program. During this program, employees will complete didactic, simulation, and experiential training under the Pharmacy Education Administrator. Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required. Any questions should be brought to the attention of the program administrator or preceptor in a timely manner. Attends and completes all assigned experiential rotations as part of the PTU. This will include ambulatory and acute care experiences; overseen by a preceptor at each site. The employee is expected to be engaged, ask questions, and participate in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities. Completes all assigned simulation tasks, observed and graded by a preceptor of the program. Employee should be prepared for all simulations by reviewing the available material and training/study guides prior to the live simulation. Works efficiently and limits distractions and downtime while completing course work. Keeps unapproved absences to a minimum, and ensures all missed course work is made up in a timely manner. Reviews, understands and follows all policies and procedures applicable to employment at URMC and enrollment in PTU as outlined during orientation to the program. A new employee with at least 500 hours of previous pharmacy experience can work with the Pharmacy Education Administrator to participate in an alternate pathway to become certified. This pathway includes self-study sitting for the PTCE within an agreed upon time frame
Other Responsibilities as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required.
+ Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) required or become certified through an alternate method within 6 months of employment.
+ Previous work experience in health care or another fast-paced environment preferred.
+ Must be at least eighteen years of age at the time of application.
+ Upon completion of the program (or alternate pathway) be eligible to register for the PTCB certification exam.
+ Required to pass the PTCB Certification Exam within 180 days of PTU completion.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-03-13T05:31:15-04:00https://universityofrochester-veterans.jobs/3B4E9E1B036741949090BDC77F7CA24226POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) 43600 - Heart Center- Nurse Practitioner/Physician Assistant2024-03-13T05:30:55-04:00https://universityofrochester-veterans.jobs/84976517585A46DF94399463424364A526Responsibilities
This is an exciting opportunity to work in a fast-paced inpatient cardiology unit with hard working, collaborative and flexible team members. Patient population: Adult inpatients with a focus on cardiology. Patients will be of a varied level of acuity including elective cardiology admissions, intervention cardiology procedures, adult congenital cases, and medical management. Required: NY state licensure as an NP with National Certification within 3 month of appointment or Board Certified PA. New graduates are welcome to apply. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Location:** Cardiovascular Center
**Full/Part Time:**
**Schedule:** FT position available. Days, evenings, weekends, and holidays per unit staffing policy.(USA-NY-Rochester) Orthopedic Department Trauma Division - Nurse Practitioner/Physician Assistant2024-03-13T05:30:55-04:00https://universityofrochester-veterans.jobs/59F91F68C1A4414EA37098DE107D3EBA26Responsibilities
. Work collaboratively with busy orthopedic trauma service and all members of the health care team at our new Orthopedic Center at Marketplace Mall. Applicant will provide high quality care to outpatient orthopedic trauma patients including ED follow-ups and post-op patients. Prior APP experience or orthopedic experience preferred, as APP will primarily work independently. Strong communication and clinical skills required. Must be eligible for billing. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Orthopaedic Services
**Full/Part Time:**
**Schedule:**(USA-NY-Rochester) Wilmot Cancer Institute Service- Nursing Professional Developmental Practitioner2024-03-13T05:30:54-04:00https://universityofrochester-veterans.jobs/531A760CB109487687DE9963A2D112BF26Responsibilities
This is an exciting opportunity to participate in the growing oncology masters-prepared nursing practice. Responsibilities will include onboarding coordination, development of WCI nursing education, regulatory, performance improvement, and safety . Collaboration with other nursing professional developmental practitioners to meet the educational needs of staff and ensure compliance with regulatory requirements. Coordinate and develop service-based courses (e.g., preceptor course, OCN review, BMTCN review) for staff developmental opportunities. Serve as a resource/mentor to staff. Initiate projects as required, independently or for staff support, upon the direction of WCI leadership/Director of Nursing and CNO. Excellent communication skills and the ability to work in a collaborative environment are critical to success in this position. 3-5 years of oncology nursing experience and certification are preferred. A Master’s Degree is required
**Qualifications**
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.00-57.40
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cancer Center
**Full/Part Time:**
**Schedule:** FT-40 hours, Days(USA-NY-Rochester) Radiologic Technologist 12024-03-12T06:34:49-04:00https://universityofrochester-veterans.jobs/0CDE22930EE2451C88B80563BFEF561F26GENERAL PURPOSE:
Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in compliance with the Imaging Sciences departmental policies. Possesses a sound understanding of human anatomy as well as x-ray positioning and the use if immobilization devices when warranted.
Band One (I): Entry Level Radiologic Technologist - Technologists new to URMC Imaging Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance of required tasks of a Radiologic Technologist. Success within this band requires independent responsibility for performing general section studies in a safe and efficient manner, completing all associated paper and computer work while providing high quality images for radiologist interpretation.
To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the General X-Ray manager and supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Prepares room and patient per order, properly sets up equipment, position patients, and determine proper exposure factors in order to produce a high quality image.
2. Utilizes electronic patient information systems to verify patient name, date, appropriate exam, and any special exam specific comments from the provider. Understands and practices the Dual patient identifier procedure.
3. Produces a diagnostic, high quality image for interpretation by the Radiologist.
4. Maintains accurate patient record keeping by properly identifying images and assuring images are sent to the PACS system correctly.
5. Transfers patients to and from imaging tables using assistive devices such as ARJO lift, transfer boards, hover mats.
6. Maintains appropriate supplies in the x-ray rooms.
7. Completes and bills for studies accurately.
Other duties as assigned.
**QUALIFICATIONS:**
Completion of formal training in an approved School of Radiologic Technology required. Maintains current NYS licensure and ARRT certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.04 - $33.85 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-12T06:34:49-04:00https://universityofrochester-veterans.jobs/556E150BB9C04FE499D3568330A3D6AE26POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-12T06:34:49-04:00https://universityofrochester-veterans.jobs/582B169D5D1B4E1BBFC4C118A284075726POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Outpatient Access Rep II - Batavia, NY2024-03-12T06:34:49-04:00https://universityofrochester-veterans.jobs/49DA9C5802C4464D9920E32CC4FC025026GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES** :
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patient special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS:**
High School Diploma required. 1 year of related work experience required in an administrative office or customer service field or completion of Vision Care 1, 2, 3 courses required or an equivalent combination of education and experience. Medical terminology experience preferred. Demonstrated ability to word process documents and enter data into a database preferred. Demonstrated skills related to achievement of customer satisfaction preferred. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Outpatient Access Rep II2024-03-12T06:34:47-04:00https://universityofrochester-veterans.jobs/337E07CB7C3C479BB6347FD9BF7AA34526GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patient special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS:**
+ High School Diploma required.
+ 1 year of related work experience in an administrative capacity or customer service field required or an equivalent combination of education and experience.
+ Demonstrated ability to word process documents and enter data into a database preferred.
+ Demonstrated skills related to achievement of customer satisfaction preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) SEIU Transport Asst2024-03-10T05:50:17-04:00https://universityofrochester-veterans.jobs/3716DA33F29C4E4887CE71812376B59C26POSITION SUMMARY:
Exercising courtesy, sound judgment and initiative with patients and staff, escorts and transports patients to and from various clinical services and patient units. Delivers specimens and equipment; performs cleaning of equipment as directed. Sends and delivers carts on supply transport system and other related support duties.
**SUPERVISION AND DIRECTION RECEIVED:**
Under the direct supervision of Supervisor, Transportation Center. May be assigned to any area within the department for periods of time and receives direct assignments and instruction from the supervisor of assigned area.
**SUPERVISION AND DIRECTION EXERCISED:**
None. Assists in the instruction and training of new Transport Assistants.
**MACHINES AND EQUIPMENT USED:**
Wheelchairs, beds, stretchers, carts, supply transport system, and any equipment stocked in the Equipment Center.
**TYPICAL DUTIES:**
1. As instructed by designated authority or Dispatcher, escorts and/or transports new admissions, in and outpatients between patient units, x-ray, outpatient departments, Emergency Department, Operating Rooms, Ambulatory Surgical Center and the various clinical services.
2. Assists nursing staff in restraining disturbed patients, handling unusually heavy patients and the like; transports deceased patients.
3. Picks up and delivers on a prescheduled or dispatched basis, a variety of items such as specimens, patient records, requisitions, patient mail, pharmaceuticals, etc.
4. Delivers supplies and equipment from the Equipment Center; transports and sets up equipment such as: overhead frame and trapeze and footboard.
5. Distributes meals and snacks to patients under direction of nurse, makes beds and helps with stocking of shelves with linen and other supplies.
6. Performs cleaning of equipment as directed.
7. Sends and delivers carts on supply transport system.
8. Perform duties as clothing room clerk.
**QUALIFICATIONS:**
Ability to read, write, and speak English. Ability to push, pull, and lift patients, supplies and equipment
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Transport Asst2024-03-10T05:50:17-04:00https://universityofrochester-veterans.jobs/BC5F02CAED344DD5BD87385EAFEF351626POSITION SUMMARY:
Exercising courtesy, sound judgment and initiative with patients and staff, escorts and transports patients to and from various clinical services and patient units. Delivers specimens and equipment; performs cleaning of equipment as directed. Sends and delivers carts on supply transport system and other related support duties.
**SUPERVISION AND DIRECTION RECEIVED:**
Under the direct supervision of Supervisor, Transportation Center. May be assigned to any area within the department for periods of time and receives direct assignments and instruction from the supervisor of assigned area.
**SUPERVISION AND DIRECTION EXERCISED:**
None. Assists in the instruction and training of new Transport Assistants.
**MACHINES AND EQUIPMENT USED:**
Wheelchairs, beds, stretchers, carts, supply transport system, and any equipment stocked in the Equipment Center.
**TYPICAL DUTIES:**
1. As instructed by designated authority or Dispatcher, escorts and/or transports new admissions, in and outpatients between patient units, x-ray, outpatient departments, Emergency Department, Operating Rooms, Ambulatory Surgical Center and the various clinical services.
2. Assists nursing staff in restraining disturbed patients, handling unusually heavy patients and the like; transports deceased patients.
3. Picks up and delivers on a prescheduled or dispatched basis, a variety of items such as specimens, patient records, requisitions, patient mail, pharmaceuticals, etc.
4. Delivers supplies and equipment from the Equipment Center; transports and sets up equipment such as: overhead frame and trapeze and footboard.
5. Distributes meals and snacks to patients under direction of nurse, makes beds and helps with stocking of shelves with linen and other supplies.
6. Performs cleaning of equipment as directed.
7. Sends and delivers carts on supply transport system.
8. Perform duties as clothing room clerk.
**QUALIFICATIONS:**
Ability to read, write, and speak English. Ability to push, pull, and lift patients, supplies and equipment
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Wound Healing Center - Level II2024-03-09T05:43:18-05:00https://universityofrochester-veterans.jobs/D470DA1E598841DE9146C317FEDB9D7A26Responsibilities
The successful candidate will provide case management according to specific protocols and procedures; possess clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management. The program will include Hyperbaric Oxygen therapy (HBO) as a modality of care. Main focus would be to monitor and attend to a variety of wounds and their healing process to promote healthy and rapid healing. Position requires a minimum of 2 years experience with adult patient populations. Previous wound care and/or home care experience is a plus, but not required. Board wound certification from a professional organization a plus. Strong interpersonal and communication skills essential for success. Ability to work collaboratively with all members of health care team to provide compassionate quality care. Must be willing to assist with patient intakes and procedures currently being administered in clinic as well as telephone triage and home care service plan support. Wound care certification required within 2 years of hire date.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00-44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available (40 hours), Days, flexible hours till 5p, 8 hour shifts, Monday through Friday(USA-NY-Rochester) Physical Therapist 12024-03-09T05:25:25-05:00https://universityofrochester-veterans.jobs/FF521DBEDBC14C0DB4FBC821FD1BB2B226GENERAL PURPOSE:
Aids patients to correct and/or adjust to disabilities by selecting, adapting and using appropriate physical therapy procedures, following physician's orders, or operating independently under New York State direct access statute.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Evaluates the patients' functional abilities and disabilities by tests, observations and information provided by family members, physician, nursing staff and others.
2. Plans a program of patient treatment related to diagnosis, prognosis, emotional needs or problems, patient's environment, etc. working from physician's order.
3. Instructs and counsel patients and family in the use of equipment and techniques. Evaluates home facilities and suggests need adaptations and resources in preparation for patient discharge.
4. Recommends, obtains and instructs on the use of adaptive and assistive devices. Ensures appropriate safety practices and maintenance of equipment.
5. Determines types and frequencies of therapies. Provides treatments using a variety of procedures and therapies. Recommends modifications of program as needed to physician.
6. Maintains required patient and department records.
7. Keeps abreast of issues and changes in the field by reading and attending professional meetings and seminars.
Other duties as assigned.
**QUALIFICATIONS:**
Bachelor's degree in Physical Therapy required; Master's or Doctoral degree preferred. Completed relevant clinical education in a comparable setting required or equivalent combination of education and experience. Basic foundational knowledge of Physical Therapy Practice required. Licensed in New York State.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,640 - $89,232 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Patient Menu Asst I2024-03-09T05:25:24-05:00https://universityofrochester-veterans.jobs/4C6B6A9F4DF447C888E509DB56A762BD26POSITION SUMMARY:
To develop plans and provide medical nutrition therapy to patients in accordance with their physician prescriptions and in a manner that is highly responsive to patient needs, thereby supporting a shortened length of stay. Uses available resources in the most cost-effective manner. Works in conjunction with the Clinical Dietitian in performing these duties.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
Computer, printers, fax machine, pneumatic tube station, calculator
**TYPICAL DUTIES:**
1. Visits patients at meals, monitors meal acceptance and resolves challenging food service problems in such a way as to maximize patient satisfaction, while meeting patient's clinical nutrition needs; charts clinical nutrition recommendations in the medical record to promote positive outcomes for patients; obtains and enters extensive food preferences in the CBORD computerized diet system from patients who are having major food service problems; communicates food quality/acceptance issues to department management that reflect trends. Participates in departmental committees/activities to assure patient satisfaction with food service.
2. Advises or receives referrals from Patient Diet Clerks for handling non-routine diets or situations; maintains the integrity of the CBORD Diet Office computer system; calculates meal plans for non-routine pattern diets and enters them in the computer system; checks or prepares menus or tray tickets for non-routine therapeutic diets, entering and locking selections in the system without delaying tray assembly. Participates in quality control data collection related to the Diet Office and/or patient care.
3. Maintains the integrity of the selective menu system, nourishment system and tube feeding inventory/ordering system; advises Unit Support Assistants and departmental staff in adjusting trays for changed diet orders. Investigates and documents plans for handling allergy diets.
4. Screens patients to identify risk level; assesses patients at moderate nutritional risk; develops and implements medical nutrition therapy for same. (May be assigned to infants, children, adolescents, adults or geriatric populations.) Calculates patient nutrient intakes, as ordered by physicians. Educates patients, their families and significant others on simple nutritional regimes; arranges individual follow up as needed. Plans meals with difficult and/or malnourished patients to reach clinical nutrition goals. Documents all aspects of patient nutritional care in their medical records.
5. Collaborates with the Clinical Dietitian and other healthcare team members, verbally or via the medical record, to recommend the least restrictive but acceptable nutrition regime based on their knowledge of the patient's condition. Participates in precepting undergraduate dietetic students and in training and coaching Unit Support Assistants regarding their food service role. Participates in orienting and training Clinical Dietitians, peers and Patient Diet Clerks.
**QUALIFICATIONS:**
Associate's Degree in related field and experience in a health care setting preferred or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.95 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Technologist 1,CoreLab2024-03-09T05:25:24-05:00https://universityofrochester-veterans.jobs/AC9312A14E6D47FDAD6C40A5E0007CE326GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology required.
+ Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Supervisor, Patient Transport2024-03-09T05:25:24-05:00https://universityofrochester-veterans.jobs/B177D48B24414B9090929B3CFB4D393226GENERAL PURPOSE:
Supervises and directs 1 or more of the activities of Supply, Processing and Distribution. Ensures the correct receipt and delivery of medical supplies and linen, transport of patients and equipment and other supplies to and from patient care areas.
**SPECIFIC RESPONSIBILITIES:**
Under general direction and with latitude for independent judgment within established policies and procedures:
+ Supervises and directs assigned staff including Stockkeepers, Transport Assistants and Processing Aides. Provides guidance and directions to Operations Supervisors. Develops specific job assignments. Makes decisions within hospital and departmental policy on the selection process, disciplinary action and reviews performance of assigned staff. Provides training and orientation.
+ Investigates complaints from users and follows through with appropriate action. Responsible for the issuance of credits and returns of supplies for inventory system. Collects and screens requisitions for processing. Verifies accuracy of reports including Patient Charge System.
+ Establishes and maintains positive relationships with user departments. Serves on Committees. Attends staff meetings and meetings with user departments to discuss operational and service functions.
+ Assists in the development, interpretation and administration of departmental policies. Provides input for the formulation of capital and operating budgets. Conducts meetings with assigned staff to review and discuss procedures and problems relating to operations and prepares minutes of meetings.
+ Maintains records of function, such as employees, productivity and service. Recommends methods for improvement in these areas.
**REQUIREMENTS:**
Bachelor's degree with course work in Materials Management and 1 year of related supervisory experience; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $22.59 - $31.63 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Price Estimation Rep III2024-03-09T05:25:24-05:00https://universityofrochester-veterans.jobs/D13977DDAC24430F8F1610C2C4570CE826Responsibilities
**Position Summary:**
The Price Estimation Analyst will perform the functions of Patient Account Management for individuals receiving care and/or interested in receiving pricing for care from Strong Memorial Hospital, Highland Hospital, and/or University of Rochester Medical Faculty Group. Involves In-depth communication; collaboration; and follow-up with patients; families; third-party payers; financial case management; and utilization management.
The Price Estimation Analyst will assess all aspects of providing an accurate estimation of both Insurance coverage & out-of-pocket costs for all matters concerned with patient health care.
The Price Estimation Analyst will have direct contact, regarding Inquiries related to the cost for health care services and/or billing inquiries.
The position requires a detailed understanding of medical procedures, CPT codes, Diagnosis coding, broad knowledge base about medical billing, rules and regulations of third party billing. The position requires a competency level in the use of verification and third party and government billing systems.
**Supervision and Direction Exercised**
With general direction of the Supervisor/Manager and with latitude for Initiative and judgment The Price Estimation Analyst is responsible for self-monitoring performance on assigned tasks, following standard procedures and policies. The Price Estimation Analyst may be responsible for training other support staff.
**Responsibilities:**
**Incoming Inquiries and Related Information Gathering**
+ Evaluate and process incoming Good Faith Estimates from Workqueue
+ Evaluate incoming inquiries from Internal and external customers from phone calls, emails and correspondence received on a daily basis. Uses comprehensive knowledge to determine and capture data.
+ Multiple Interactions may occur in order to finalize accurate price estimation.
+ Explains and refers patients/families, as appropriate, to the UR Medicine Financial Assistance programs offered by the University of Rochester.
+ Explains other payment options, as appropriate, that may be available and offered by UR Medicine.
**Outgoing Inquiries Related to Information Gathering and Relay of Estimate**
+ Obtains benefit Information from third party payers to advise patients on their expected out of pocket costs related to deductibles, coinsurance, copayments or total charges if services are non-covered.
+ Acts as liaison between patients and providers, including but not limited to: PCP's, Specialists, Surgical, and Hospice to obtain accurate information, coding information, and anticipated services requiring an estimate.
+ Develop and utilize contacts at all UR patient care locations to provide accurate information based on the provider or department which Includes but not Is limited to: Highland Hospital, Strong Memorial Hospital, Wilmot and Pluta Cancer Treatment Centers, Laboratories, and Radiology.
**Reimbursement Review and Calculation of Costs**
+ Retrieval and dissemination of both the insurance fee schedule and insurance reimbursement matrixes.
+ Must perform contract review and ensure that the proper reimbursement rates are utilized by determining if payments will be based on DRG, APC, fee schedule, percentage of charges, or any other defined method.
**Information Maintenance**
+ Completes appropriate system documentation notes in regards to the estimate provided to the patient.
+ Provide and generate a patient estimation letter which details the anticipated costs and patient responsibility for those services quoted.
+ Accountable for meeting departmental standards of accurate and timely financial estimation for traditional requests to both patients and providers within 3 – 5 business days.
+ Accountable for meeting Public Health Service Act standards eff 1/1/2022: To provide a good faith estimate of expected charges for items and services to individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing, upon request or at the time of scheduling health care items and services. This form may be used by the health care providers to inform individuals who are not enrolled in a plan or coverage or a Federal health care program (uninsured individuals), or individuals who are enrolled but not seeking to file a claim with their plan or coverage (self-pay individuals) of the expected charges they may be billed for receiving certain health care items and services. A good faith estimate must be provided:
+ Within 3 business days upon request
+ Within 1 business day of scheduling an item or service to be provided in 3-9 business days
+ Within 3 business days of scheduling an item or service to be provided in at least 10 business days
+ Maintains a monitoring system/database to keep track of status of Inquiries.
+ Coordinate status reports to the management team.
**Monitoring of Data**
+ Develop audit procedures to ensure the accuracy of the information given to our customers.
+ Complete review of estimates and services received to determine if there are any discrepancies in the rates quoted.
+ Make recommendations to Supervisor/Management staff on how to correct these discrepancies in the future.
**Other duties as assigned**
**Requirements:**
High school diploma and 4 years of related hospital credit services experience or Bachelor's degree in Business Administration, Health care Administration, Psychology, or related discipline and 1 year of related experience; or equivalent combination of education and experience. Medical terminology required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.57 - $27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Colorectal Surgery - Ambulatory - Nurse Practitioner/Physician Assistant2024-03-09T05:25:02-05:00https://universityofrochester-veterans.jobs/05FD0EF224354128A8067186257E6BBC26Responsibilities
Exciting opportunity to work collaboratively with our colorectal surgery team of surgeons, residents, advance practice providers (APP’s) and secretarial staff to manage the colorectal surgery outpatient population. Candidate must possess strong communication skills, have a high level of clinical competency, demonstrate flexibility and have a firm team work ethic. Will be working in our specialty clinics- colorectal anal physiology (CPC), anal- rectal disorders, and Inflammatory bowel disease (IBD) and colorectal cancer. Responsibilities will include assisting surgical attending providers with outpatient clinic management and run an independent clinical practice. Emphasis on evaluation, implementing a treatment plan and follow up care of the surgical patient from the preoperative phase through post hospital recovery. Must be New York State eligible for NP/PA certification for independent billing. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing, and skill training
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - 67.07
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Surgical Department
**Full/Part Time:**
**Schedule:** Full-time position available. Monday – Friday with option for 4 (10 hour shifts)(USA-NY-Rochester) Wilmot Cancer Institute Lymphoma Oncology Nurse Navigator2024-03-09T05:25:02-05:00https://universityofrochester-veterans.jobs/930E4E9415144F8BA6359CA573B55CD226Responsibilities
Seeking a team-focused professional, with a passion for caring for lymphoma patients, to join our progressive outpatient clinics. The Lymphoma Navigator identifies patient needs, barriers to care and initiates appropriate referrals to multidisciplinary services from diagnosis through treatment. Collaborates with the appropriate teams to ensure that scheduled tests, diagnostic procedures, follow- up care, and appointments are coordinated within the lymphoma clinical pathway. Provides education to patients and families regarding complex appointment and required testing. Assists in the development of clinical goals and objectives for the Lymphoma Navigator role in conjunction with the lymphoma service line. Excellent communication skills and the ability to work independently with multidisciplinary teams required to be successful in this position. BSN with 3- 5 years of oncology experience required. Oncology certification preferred.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37-47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** PT position available (20 hours per week), primarily days(USA-NY-Rochester) Pediatric Operating Room - Cardiac Team - Registered Nurse-Level II2024-03-09T05:25:02-05:00https://universityofrochester-veterans.jobs/FD2B88D7EC054F0E802CD8C46635FDC026Responsibilities
Seeking enthusiastic individuals, who are detail oriented, self-motivated and strive for excellence. The Pediatric Cardiac OR team is part of a multidisciplinary team that cares for a wide variety of pediatric patients, across the age continuum. Requires a nursing degree from an accredited Nursing Program and an active New York State RN license in good standing: Strong interest in the all aspects of Cardiac.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Location:** Perioperative Nursing
**Full/Part Time:**
**Schedule:** FT/PT positions available. D/E/N, 8/10/12 hour shifts, holidays, weekends, and on-call responsibilities per unit/team policy.(USA-NY-Rochester) Ambulatory Tech 12024-03-08T06:03:03-05:00https://universityofrochester-veterans.jobs/74C512E031084F9EACDEAF8C2103979626POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
+ High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience.
+ Associates degree preferred.
+ Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Houlry
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Public Health Proj Spec2024-03-08T06:03:03-05:00https://universityofrochester-veterans.jobs/EE8CC64AC1754F46B01705D5446A83B126Sr Public Health Proj Spec
Next Job
Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251449
Location
School of Medicine & Dentistry
Full/Part Time
Full-Time
Regular/Temporary
Temporary
Add to My Favorite Jobs
Email this Job
**Opening**
Full Time 40 hours Range URC 211 Department of Family Medicine
**This position ends August 31, 2026**
**Strong Candidate Identified**
No job description available
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $57,595 - $80,600 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Abdominal Imaging Advanced Practice Provider, within the department of Imaging Sciences2024-03-08T06:02:46-05:00https://universityofrochester-veterans.jobs/3A7E039AE4C14DE3BA14F3CC8DEA71B226Responsibilities
The Abdominal Imaging Advanced Practice Provider (Al APP) is responsible for providing competent medical care in accordance with the professional scope of practice and current State of New York Regulatory Statues. The position is designed to be onsite-at SMH. There is future potential for reading at other affiliated sites covered by the Abdominal Imaging Division.
As an Al APP, you will be expected to become proficient in the full spectrum of Abdominal Imaging applications to problem solving for diagnostic challenges affecting the GI System and GU System, Vascular System and other body systems found in the abdomen and pelvis. Problem solving will include providing guidance to clinicians in the planning/selection of studies and review of studies after completion. The timeline for proficiency will vary depending upon the candidate’s prior scope of practice. Examination reviews are in conjunction with interpretation with the supervision of a licensed Radiologist.
Our patient population includes ED patients, inpatients, and outpatients. Exam preparation encompasses the planning and protocolling of studies followed by real time review of imaging, especially for acutely ill patients. AI APPs are educated to become proficient in rapid response assessment and treatment of patients with contrast reactions.
The AI APP collaborates with all members of the Imaging Sciences team in the promotion and provision of our common goals of optimizing patient care. The AI APP will participate in the education of learners (students and new employees) using clinical learning experiences, knowledge, sharing and skill training. Key characteristics for a practitioner in these roles include an ability to work independently and in the framework of a team. The ability to meet the intellectual and physical challenges of this rewarding position are key elements of the success of our team efforts.
QUALIFICATIONS: Current New York State License as a Physician Assistant or Nurse Practitioner. Current RT license or eligibility not required but a plus. 3-5 years minimum practice experience. Radiology experience not required.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71- $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:** FT position available, Monday - Friday.(USA-NY-Rochester) Nuclear Cardiology RN 2, Outpt2024-03-08T06:02:46-05:00https://universityofrochester-veterans.jobs/67724BFC5A1D48BB9EA0A2BFC09AA0BA26Responsibilities
Seeking a skilled RN to work in an exciting cardiac procedural area. The ability to work effectively as a member of a multidisciplinary team is essential for success in this role. The RN will collaborate closely with Nuclear Technologists in performing nuclear stress testing, administering radioactive isotopes, and other medications as per protocol. Additionally, the candidate will coordinate with nursing staff across all areas of the facility to ensure comprehensive patient care. This position includes participation in service activities, strong teamwork, and flexibility. Role requires ACLS certification and previous experience in Cardiology is preferred.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37-$47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cardiovascular Nursing
**Full/Part Time:**
**Schedule:** FT (36) Straight Days, No Holidays, No Weekends, No Call(USA-NY-Rochester) Part Time- Primary Care - Internal Medicine (Southview) - LPN 2 Outpt2024-03-08T06:02:46-05:00https://universityofrochester-veterans.jobs/D0B19BAF54CD4A74B3CF509CFBFB719B26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** PT position available Days-(USA-NY-Rochester) Referral & Prior Auth Rep III - Strong West2024-03-07T05:06:57-05:00https://universityofrochester-veterans.jobs/63C5C63DCE0E4357A0C2E9934E56CE3A26POSITION SUMMARY:
Serves as the patient referral and prior authorization specialist, with oversight of data and compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train new staff members.
**SUPERVISION AND DIRECTION EXERCISED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative assistant or administrator. Is responsible for independently planning, executing and evaluating own work. Works independently with latitude for action.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment.
**TYPICAL DUTIES:**
**Referral**
1. Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department using Epic Referral work queues. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquire insurance authorization for the visit and, if applicable, any testing; insurance authorization information will be entered in the Epic referral record for the patient, and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the Epic referral record.
2. Performs a needs assessment using information from the electronic medical record to assure the appropriate appointment/procedure is schedule with the appropriate provider; ensuring that accurate patient demographic and current insurance information is captured; adheres to RIM protocols for record verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location and any educational materials if appropriate.
3. Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to insure delivery/receipt.
**Prior Authorization**
1. Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker's compensation carrier to obtain prior authorizations for both standard and complex requests such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier, and coordinating peer-to-peer reviews for denied services.
2. Anticipates insurer's various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful (i.e., medication could not be utilized due to heart condition). Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention.
3. Determines relevant information needed, based on previous authorization request experience for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival.
Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient.
Processes outgoing referrals. Discusses with patient options for outside URMC options for care. Assures Meaningful Use requirements are met. Ensures that the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, additional steps will be taken to get this information to the referred to office either via facsimile or mail.
Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into Epic following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment.
**QUALIFICATIONS:**
High School Diploma and a minimum of two years of relevant experience required, or an equivalent combination of education and experience. Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred. Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Self-Pay Fin Assist Coord IV2024-03-07T05:06:57-05:00https://universityofrochester-veterans.jobs/973764C5278744DB971A0F74AC89ADE926Responsibilities
**Job Summary**
The Self-Pay Financial Assistance Coordinator IV will be responsible for responding to written requests and inquiries from patients, the Patient Services staff and the billing departments related to the Financial Assistance program within the University of Rochester Medical Center. The Self-Pay Financial Assistance Coordinator IV will be responsible to receive, log and respond to all Financial Assistance inquiries and requests from both internal and external customers concerning the status of the accounts and unpaid balances for services rendered by the Health Care Providers within the EPIC system and across the Enterprise. The Self-Pay Financial Assistance Coordinator IV must meet the turn around time frames of the Financial Assistance Law as well as provide accurate and timely reports to the Management of the University of Rochester Patient Services Department. The position requires a broad knowledge base about medical billing, rules and regulations of third-party billing. In addition, the position requires experience among the Federal insurance programs as well as the Federal Poverty Guidelines. The position requires a competency level in the use of verification and third party and government billing systems as well as knowledge and understanding of the Fair Credit Act.
**Key Functions and Expected Performances**
**With general direction of the Patient Services Management Team and with latitude for initiative and judgment:**
25%
1. According to established policies and procedures, review all applications for Financial Assistance.
2. Review and respond to applications within the prescribed timeframes verbally and/or in writing.
3. Investigate financial information relating to the application for Financial Assistance.
25%
1. Respond to inquiries via telephone and/or letter in a timely fashion.
2. Coordinate status reports to the management team.
3. Act as the liaison with the Billing Departments, SMH Patient Financial Services, HH Patient Accounts as well as the Collection Agencies via fax; telephone, or e-mail.
25%
1. Maintain and process current hold bills to ensure timely adjustments and billing to patients occur.
2. Process adjustments based on reports delivered from management team.
3. Review and make recommendations for high dollar financial assistance balances to management on a weekly basis.
4. Ensuring that the master file database is updated and accurately reflects the required documentation.
5. Completion of productivity tracking as defined by management.
15%
1. Coordinate all Financial Assistance application efforts with the Patient Services staff.
2. Perform account registration edits and account adjustments for the Financial Assistance program.
10%
1. Act as a back up in staffing crisis to receive incoming calls from both internal and external customer regarding billing issues, in a timely and customer friendly manner.
2. Act as a backup for vacations and staffing crisis to meet with patients directly regarding billing issues and financial assistance questions for the Financial Coordinator located within the hospital.
3. Receive incoming calls regarding outstanding balances as a result of statements sent.
4. Perform review and research procedures on billing issues on patient accounts.
**Expectations:**
1. Maintain any current certified application counselor’s certification requirements as well as attending any training opportunities related to Financial Assistance.
2. Attend monthly department and team staff meetings.
3. Stay current on HIPAA guidelines through education and reading monthly emails.
4. Performs the duties of a Data Control Clerk when required in addition to the above.
**Background Expectations:**
+ Required:
1. High school graduate with 4 years experience in patient accounts related area or bachelor’s degree with at least 1 year of related experience or equivalent combination of education and experience.
2. Ability to use 10 key adding machine and type 25 wpm.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Call Ctr Representative - STRONG WEST2024-03-07T05:06:57-05:00https://universityofrochester-veterans.jobs/AD7E682632C649F3A73C3CA1B8AFB41126GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
+ Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
+ Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
+ Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
+ Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) OR Support Coordinator III2024-03-07T05:06:57-05:00https://universityofrochester-veterans.jobs/C4667A432AFE493AA1412D6F745EC17626POSITION SUMMARY:
Responsible for smooth, efficient patient care flow through all of Perioperative Services and the Operating Room. Facilitates work flow in the department by supporting Anesthesia clinical coordinators, charge nurses, surgeons and additional faculty and staff. Responsible for prioritizing critical patient cases and communication of emergency Operating Room changes and fluctuations. The timely and efficient functioning of this large, diverse and very busy suite of operating rooms and ectopic surgical locations is dependent on a flawless flow of communication through the control desk.
**SUPERVISION AND DIRECTION EXERCISED:**
With minimum direction and considerable latitude for independent judgment, must make complex decisions independently and assist staff and faculty in complex decision making in high stress work environment. May coordinate the duties of less experienced support staff. May train peers and/or less experienced support staff.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including, but not limited to, telephone, fax machine, pneumatic tube system, copiers, personal computers, terminals, printers, scanners and credit card machines for point of service collection of co-pays. Must multi-task proficiently between Flowcast and eRecord systems. May use some clinic equipment.
**TYPICAL DUTIES:**
1. Functions as the primary liaison between all levels of staff and faculty in and out of the Operating Room while demonstrating an elevated level of timely, efficient and diverse communication in a control desk of fast-paced Operating Room and ectopic surgical locations. Continual maintenance of the White Board in collaboration with the Anesthesia Clinical Coordinator and Charge Nurse with appropriate follow-through as necessary. Triages patient calls, assess the clinical urgency of every patient, and determines the appropriate action while communicating all changes to necessary clinical staff and faculty. Continuously maintains the manual Operating Room schedule to ensure an ever-present back up in the event of electrical or computer failure.
2. Assesses and triages all Operating Room calls, pages and STAT calls, books emergent cases and communicating and coordinates appropriate faculty and staff including off-shifts and next day cases. Initiates the printing and organizing of the next day's patient call slips and wristbands.
3. Serves as focal point for handling complaints from patients, faculty, nursing and anesthesiology. Answers incoming phone calls in communications center, routing calls as appropriate. Provides support for departmental activities including monitoring inventory of supplies and supply ordering, manage and stock forms and supplies, and requests from clinical staff.
4. Coordinates daily efforts to edit and correct registration and billing errors during full registration process. Identifies ways to reduce follow-up, repetitive or corrective work. Utilizes EMR and scheduling software programs to facilitate work flow; manages patient tracking system ensuring correct location of patients.
5. As designated preceptor, provides training to other staff on all aspects of department specific work including orientation to department and hospital, registration process and customer service. Acts as information resource for all departmental staff in regards to registration and work flow activities. Attends education programs for department at direction of supervisor and educates other staff.
6. Performs other patient focused tasks, including but not limited to: assigns patient transports, disseminates tasks to PSAs, monitoring pneumatic tube station and distributing contents, distributing scrubs, witnessing consent signatures, faxing charts, pulling charts for QA audits or patient care follow up. Coordinate transportation for discharged or transferred patients as needed.
**QUALIFICATIONS:**
Two years of post-high school education and three years of related work experience; or an equivalent combination of education and experience.
**PREFERRED:**
Experience in an Emergency Department setting, including one year in a position demonstrating the ability to work with minimum supervision and direct an office operation preferred. Medical terminology experience. The ability to type accurately. Skills related to achievement of customer satisfaction. The ability to deal calmly but efficiently with medical professionals during life threatening situations is critical. Previous experience with PICIS and Flowcast. Must maintain a strong customer service approach at all times, with the ability to handle diverse personalities.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Self-Pay Fin Assist Coord IV2024-03-07T05:06:57-05:00https://universityofrochester-veterans.jobs/D5CF0859FB414B8AA30133B510B4BC6D26Responsibilities
**Job Summary**
The Self-Pay Financial Assistance Coordinator IV will be responsible for responding to written requests and inquiries from patients, the Patient Services staff and the billing departments related to the Financial Assistance program within the University of Rochester Medical Center. The Self-Pay Financial Assistance Coordinator IV will be responsible to receive, log and respond to all Financial Assistance inquiries and requests from both internal and external customers concerning the status of the accounts and unpaid balances for services rendered by the Health Care Providers within the EPIC system and across the Enterprise. The Self-Pay Financial Assistance Coordinator IV must meet the turn around time frames of the Financial Assistance Law as well as provide accurate and timely reports to the Management of the University of Rochester Patient Services Department. The position requires a broad knowledge base about medical billing, rules and regulations of third-party billing. In addition, the position requires experience among the Federal insurance programs as well as the Federal Poverty Guidelines. The position requires a competency level in the use of verification and third party and government billing systems as well as knowledge and understanding of the Fair Credit Act.
**Key Functions and Expected Performances**
**With general direction of the Patient Services Management Team and with latitude for initiative and judgment:**
25%
1. According to established policies and procedures, review all applications for Financial Assistance.
2. Review and respond to applications within the prescribed timeframes verbally and/or in writing.
3. Investigate financial information relating to the application for Financial Assistance.
25%
1. Respond to inquiries via telephone and/or letter in a timely fashion.
2. Coordinate status reports to the management team.
3. Act as the liaison with the Billing Departments, SMH Patient Financial Services, HH Patient Accounts as well as the Collection Agencies via fax; telephone, or e-mail.
25%
1. Maintain and process current hold bills to ensure timely adjustments and billing to patients occur.
2. Process adjustments based on reports delivered from management team.
3. Review and make recommendations for high dollar financial assistance balances to management on a weekly basis.
4. Ensuring that the master file database is updated and accurately reflects the required documentation.
5. Completion of productivity tracking as defined by management.
15%
1. Coordinate all Financial Assistance application efforts with the Patient Services staff.
2. Perform account registration edits and account adjustments for the Financial Assistance program.
10%
1. Act as a back up in staffing crisis to receive incoming calls from both internal and external customer regarding billing issues, in a timely and customer friendly manner.
2. Act as a backup for vacations and staffing crisis to meet with patients directly regarding billing issues and financial assistance questions for the Financial Coordinator located within the hospital.
3. Receive incoming calls regarding outstanding balances as a result of statements sent.
4. Perform review and research procedures on billing issues on patient accounts.
**Expectations:**
1. Maintain any current certified application counselor’s certification requirements as well as attending any training opportunities related to Financial Assistance.
2. Attend monthly department and team staff meetings.
3. Stay current on HIPAA guidelines through education and reading monthly emails.
4. Performs the duties of a Data Control Clerk when required in addition to the above.
**Background Expectations:**
+ Required:
1. High school graduate with 4 years experience in patient accounts related area or bachelor’s degree with at least 1 year of related experience or equivalent combination of education and experience.
2. Ability to use 10 key adding machine and type 25 wpm.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) 63400 - Acute Medicine Unit - LPN 2 Inpt2024-03-07T05:06:38-05:00https://universityofrochester-veterans.jobs/0ECDF9FE87C741C48B8DC4111AEAF34826Responsibilities
Become part of a dynamic, collaborative care team responsible for medical patients, patient and staff satisfaction is a priority. Recent acute care helpful, experience with diverse patient populations a plus. Excellent communication skills, flexibility, creativity, and collaborative teamwork valued. Flexibility and open mindedness for change and a positive attitude a must!
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 26.50 - $ 34.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT positions available, D/E/N, 8 and 12 hour sifts, holidays and weekends per unit policy.(USA-NY-Rochester) 73400 - Solid Organ Transplant - LPN 2 Inpt2024-03-07T05:06:38-05:00https://universityofrochester-veterans.jobs/24BF6EAA882E4CA78F9995503B57F06926Responsibilities
Seeking an energetic, highly motivated individual to join a fast-paced environment providing holistic care to the liver and kidney transplant population as well as general surgical patients. Challenging environment encourages strong organizational and time management skills. Must demonstrate excellent communication skills while working under the direction of the Registered Professional Nurse. A positive attitude and an appreciation for teamwork is a must.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 26.50 - $ 34.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT positions available, D/E/N, weekends and holidays per unit policy.(USA-NY-Rochester) Med/Surg Flex Team - Licensed Practical Nurse 2 Inpt2024-03-07T05:06:38-05:00https://universityofrochester-veterans.jobs/497227F72181408C9A5E2FC076B82AEA26Responsibilities
The position offers exposure to a variety of medical and surgical specialties. Develop a diversified skill base. Requires the ability to work independently and demonstrate strong prioritization skills. The LPN must be able to critical think and be able to respond and communicate effectively with the multidisciplinary team.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 26.50 - $ 34.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT/PT and per diem position available, D/E/N, weekend and holidays per unit policy.(USA-NY-Rochester) 63400 - Acute Medicine Unit - Patient Mobility Specialist - LPN, Proficient 2 Inpt2024-03-07T05:06:38-05:00https://universityofrochester-veterans.jobs/7B5E479EA5FA4E6CB8036BC53EEB9EDE26Responsibilities
Become part of a dynamic, collaborative care team responsible for medical patients, patient and staff satisfaction is a priority. The Patient Mobility Specialist under the direction of a registered nurse facilitates patient mobility and ambulation by (1) walking patients (2) transferring patients bed to chair (3) repositioning patients (4) performing range of motion. The Mobility Specialist utilizes patient handling equipment, transfer devices, and protective equipment in accordance with guidelines and vendor specification. Current med/surg experience. Demonstrates problem solving and good communication skills. Ability to be creative and work collaboratively in an interdisciplinary environment.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 26.50 - $ 34.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT positions available, D/E/N, 8 and 12 hour sifts, holidays and weekends per unit policy.(USA-NY-Rochester) Wilmot Cancer Institute Thoracic/Head and Neck- Nurse Practitioner/Physician Assistant2024-03-07T05:06:38-05:00https://universityofrochester-veterans.jobs/C8EF42C17C7441BE91E3673A5302951F26Responsibilities
Great opportunity to work as part of an interdisciplinary team in providing care to oncology patients in the Wilmot Cancer Institute, with a specific focus providing care to patients with thoracic/ head and neck malignancies. Responsibilities include direct patient care including evaluation and management of acute illness and chronic symptom management, follow-up, coordination of services, and family education. Will be working closely with the thoracic / head and neck medical oncology team and involvement in clinical trial accrual. Excellent communication skills with proven ability in exercising independent judgment and initiative. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training. Must be NYS eligible for NP/PA certification.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cancer Center
**Full/Part Time:**
**Schedule:** Full Time position available, Monday through Friday, daytime hours; 4, 10 hour days a possibility(USA-NY-Rochester) 19200 - Inpatient Medicine in Psychiatry - LPN 2 Inpt2024-03-07T05:06:38-05:00https://universityofrochester-veterans.jobs/CAC3CD3549C843F9899DA8E10E90FD3326Responsibilities
Exciting opportunity for an LPN to join a unique unit, only a handful of similar units in the country. Adult medical/surgical unit for patients with active co-morbid psychiatric and/or behavioral issues. This unit is looking for a flexible, enthusiastic and committed LPN to join our team. Previous acute care experience a plus. Willingness to care for a varied patient population in a changing environment a must! Responsibilities to include phlebotomy, patient mobility program and duties within the scope of a NYS LPN under the direct supervision of charge RN and/or unit Nurse Manager. Commitment to interdisciplinary, unit based, quality improvement team required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 26.50 - $ 34.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Psychiatric Nursing
**Full/Part Time:**
**Schedule:** Full time position available, primarily days, holidays per unit policy(USA-NY-Rochester) Sr Residency/Fellowship Admin2024-03-06T05:24:50-05:00https://universityofrochester-veterans.jobs/5D38B3EF9D7645F28407A9830DC6B6EB26GENERAL PURPOSE:
Serves as an education coordinator and member of the education team providing oversight for the Psychiatry Education Division’s clinical and education programs. This includes the oversight of managing all phases of the administrative, recruitment, and orientation program activities/functions associated with Medical Student Education in Psychiatry and Geriatric Psychiatry Fellowship Programs. Serves as an important liaison with learners, faculty and other staff members. Provides additional administrative oversight to Psychiatry Clerkship and Geriatric Fellowship training program. Ensures internal practices are in compliance with University policies, regulations and procedures.
**RESPONSIBILITIES:**
Administrative Coordinator – Geriatric Psychiatry Fellowship Program Work under the general direction of the Administrator, Psychiatry Education and Fellowship Program Director for the Geriatric Psychiatry Fellowship Program. Direct and manage the academic and day-to-day operational activities for the Geriatric Psychiatry Fellowship Graduate Medical Education Program. complement consists of 10 trainees (6 in Neurology years and 4 in Pediatrics years). The ACGME requires the Geriatric Psychiatry Fellowship program administrator/coordinator be allocated 0.5 FTE.
_Compliance of Residency Program Regulatory and Institutional Requirements:_
+ Ensure Fellowship Program compliance with ACGME. Provide Administrator and Program Director with accurate data necessary for completion of annual ACGME WebADS submission. Assist Administrator and Program Director in completing the data for the Annual Program Evaluation and self-study process. Work with Administrator and Program Director in all aspects of preparation and completion of program RRC Site Visits and CLER visits.
+ Oversee and participate in Fellowship Program Meetings: Provide appropriate documentation of resident milestones for the Clinical Competency Committee meetings. Participate in the Program Evaluation Committee meetings and prepare meeting minutes. Attend monthly GME meetings to keep current with GME and institutional requirements.
+ Counsel residents on program policies and procedures.
+ Oversee residency program compliance (at the department level) with NYS regulations, JCAHO, IPRO, NYSDOH and URMC GME office. This includes: monitoring duty hours to ensure compliance with NYS Code 405/IPRO, including moonlighting and extra shift hours; monitor/track resident attendance at mandatory sessions required by University/Hospital GME and Dr. Panzer (Team STEPPS, Patient Care & Safety Survey, RL Solutions for reporting adverse events and near misses, ICare, GME exit survey, RATS, Annual health updates, mask fit testing, PPDs); monitor resident procedures (LPs and handoff/transition of care); work closely with Administrator and Program Director to keep current with all written program policies and procedures for recruitment, appointments, reappointments as indicated by the ACGME, ABPN and the University.
+ **Identify, evaluate and supervise all fellowship activities** . Direct and coordinate the recruitment and orientation of new fellowship. Develop, implement and evaluate educational and credentialing activities. Represent the education division in interactions with the Graduate Medical Education office, Strong Memorial Hospital and other departments.
+ **Clinical Rotations:** Coordinate fellow clinical rotation/block schedules. Interact with Geriatric Psychiatry clinical faculty/clinical administrators and other department administration to arrange appropriate fellow rotations/elective time. Ensure appropriate faculty and clinics are scheduled in order to provide an excellent clinical experience for fellows. Develop and manage clinical inpatient and outpatient rotations for residents from other department Arrange clinical rotations for residents at other universities and process affiliation agreements, malpractice insurance, and verify trainee credentials in order to meet the GME requirements for residents to rotate at UR.
+ **Interact with external organizations:** Accreditation Council for Graduate Medical Education (ACGME); American Board of Psychiatry and Neurology (ABPN); Psychiatry Resident and Fellow Matching Program (NRMP); Association of American Medical Colleges (AAMC); American Psychiatric Association (APA); Electronic Residency Application Service (ERAS), Education Council for Foreign Medical Graduates (ECFMG), American Medical Association (AMA).
+ **Website Administration:** Assist in development of website updates. Provide updates to fellowship program website. Work with ISD web administrator to create an effective and efficient website for the Geriatric Fellowship program to attract highly qualified trainees for our Education programs.
+ **Manage database systems:** analyze and report results; ensure completion of various surveys and reports. Compile reports on behalf of department program directors for GME and ACGME. (Quality indicator collection tool, Annual Program Evaluation (APE), and SWOT analysis (GME program outcomes). Manage web-based ABPN pre-CERT Credentialing system for Neurology Residency Program. Enter appropriate data for resident clinical training and clinical skills evaluations; monitor and maintain the ABPN database for credentialing residents to sit for the ABPN certifying board exam.
+ **Meetings/Special Events:** Help to coordinate and manage meetings, seminars, retreats and other annual events. This includes resident/fellow graduation for approximately 125 guests, Department of Psychiatry Trainee Poster Day, and Key Day.
+ **Verification/Credentialing for Alumni Fellows:** Process verification/credentialing for alumni fellows and faculty. Provide supporting documents to various state boards and hospitals. Manage/track alumni resident, fellow and faculty history database of past training/appointments at the University. Maintain Alumni database system.
+ **Fellowship Recruitment:** Manage fellowship recruitment, review/screen fellowship applications. Interact with faculty and fellows to arrange interviews for appropriate applicants. Work with the Program Director and participate in the Fellowship Selection Committee to score and rank applicants.
+ **Fellow Management System (Med Hub):** Manage fellow and faculty confidential evaluations/reports. Maintain fellow demographics, rotations, evaluations, conferences and training history in Med Hub. Provide summary reports on faculty teaching and annual program evaluations.
**Education Coordinator - Psychiatry Phase 3 and 4 (3** **rd** **and 4** **th** **Year) Medical Student Experiences**
Work under the general direction of the Director of Medical Student Education in Psychiatry, Psychiatry Clerkship Director and Associate Clerkship Director to oversee all aspects of the Phase 3 and 4 experiences in the Department of Psychiatry. Provide support and administrative oversight to the Psychiatry clerkship, Neurology-Psychiatry Social and Scientific Foundations of Medicine, Mind Brain and Behavior II course, Psychiatry electives: Includes approximately 110 students per year rotating through the clerkship and the Social and Scientific Foundations of Medicine, Mind Brain and Behavior II course, Psychiatry Observership experiences, and approximately 45 students per year rotating through Psychiatry electives. Develop, implement and evaluate educational and grading activities. Ensure compliance with LCME (Liaison Committee on Medical Education).
+ **Clerkship Clinical Rotations:** Coordinate all student rotations and site assignments through communication with students and review of student surveys as to their personal interests and goals. Oversee with considerable autonomy, the matching of student interest to sites. Manage and coordinate the students’ schedules through communications with students, clerkship director, faculty, and residents. Collect (student evaluations after each clerkship to arrange, monitor, and collect results). Prepare for and particulate in student orientation to the clerkship (8 times per year). Aid in scheduling and coordinating the Social and Scientific Foundations of Medicine, Mind Brain and Behavior II coursefollowing each clerkship. Arrange for the NBME examination, including booking rooms, ensuring compliance with medical school policies and procedures, student accommodations, and proctoring the examination (8 times per year, plus 2-3 extra exam proctoring requires for students who need to retake the examination).
+ **Psychiatry Elective Clinical Rotations:** Coordinate all student Psychiatry Electives and site assignments through communication with students and interface with the MedSIS student scheduling system (approximately 8 different electives, and 45 students per year). Manage and coordinate the student’s elective schedule. Prepare student orientation materials, and communicate goals and expectations to students. Maintain site descriptions on an annual basis and interface with registrar’s offices. Coordinate visiting student electives, including interfacing with the registrar’s office, communicating with students, collecting elective requests, applications, managing additional required paperwork.
+ **Administrate Psychiatry Student Interest Group Network (PsychSIGN) Program:** Oversee the administration of the PsychSIGN program, including arranging for preliminary meetings, managing the annual budget, creating and sending meeting announcements, collecting RSPVs, booking rooms and arranging for any food.
+ **Oversee Clerkship Management System (Med Hub) and Grading:** Manage student, resident, and faculty confidential evaluations/reports. Supervise central administration staff and/or UR student in developing completely de-identified evaluation reports to send out to the clerkship grading committee. Collect and report on clerkship grading committee scores, and schedule and attend 8 grading committee meetings per year. Maintain and update the yearly grading database, and collaborate with clerkship director in determining final clerkship student grades. Collaborate with clerkship director to create approximately 110 student grade summary forms per year, and distribute grade report forms to students.
+ **Oversee Psychiatry Elective Management System (Med Hub) and Grading:** Manage student, resident, and faculty confidential evaluations/reports. Supervise central administration staff and/or UR student in developing evaluation reports to send out to the clerkship grading committee. Collect and report on clerkship grading committee grades. Collaborate with clerkship director to create student grade summary forms, and distribute grade report forms to students.
+ **Manage database systems:** analyze and report results; ensure completion of various surveys and reports. Twice yearly, compile reports for clerkship evaluation metrics, resident and faculty evaluations, and site evaluations. Distribute reports to clerkship administration, residents, faculty, and UME offices.
Other duties as assigned: Assist with Education Office events: Key Day, Trainee Poster Day, Graduation Dinner
**QUALIFICATIONS:**
+ Bachelor’s degree in related discipline required.
+ At least one year of relevant experience in Undergraduate and/or Graduate Medical Education is preferred.
+ or equivalent combination of education and experience required.
+ Should have an understanding and working knowledge of the following software essential to this position
+ Microsoft Office (Word, Excel, PowerPoint, Outlook)
+ Adobe: Adobe Acrobat
+ MyPath; HRMS
+ Kentico Website Management System
+ PDWS/ ERAS; ACGME WebADS; ABPN Pre-Certification Systems, NRMP System, Thatamus System
+ P2P Procurement / Workday
+ Med Hub – Trainee/Program management system
+ C-TAGME Certification preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-03-06T05:24:50-05:00https://universityofrochester-veterans.jobs/81F9E564D0064EE5A2D49F0C86A40F0526POSITION SUMMARY:
The Physician Support Specialist **(** PSS) serves as the initial contact the division of Pediatric Gastroenterology, Hepatology and Nutrition. Providing a high degree of **customer service and clerical support** to the division’s clinical practice and coordinates functions associated with patient information processing for ambulatory care visits. Acts as a resource to faculty and staff. Physician Support Specialist works closely with other coworkers, colleagues and associated medical providers. Monitors and ensures that all functions are completed in an accurate, efficient and customer friendly manner. Pediatric GI is a highly complex subspecialty practice involving but not limited to medical procedures serving the inpatient and outpatient population. The position interfaces with the different divisions throughout the Department of Pediatrics and other practices.
PSS staff rotate between the three shifts below to maintain competency in functions required to open and close the office. Staff must be available for all shifts at the supervisor’s discretion based on the needs of the Division as they arise. The Division has two locations, Clinton Crossing Medical Center and the Golisano Children’s Hospital. PSS will routinely report to the Clinton Crossings location.
Hours are variable based on operational needs - Monday through Friday, no holidays or weekends:
+ 7:45am-4:15pm
+ 8:00am-4:30pm
+ 8:30am-5pm
**TYPICAL DUTIES:**
**Telephone Management:**
Responsible for courteous and efficient telephone communications. Manages incoming calls, triages calls to medical staff following the division guidelines. Coordinates outgoing calls to patients, other departments, insurance companies for patient care and/or scheduling. Verify patients name, date of birth, address, phone number and pharmacy. Takes clear and concise telephone messages; appropriately routing them to nurses, nurse practitioners, fellows and MDs.
**Scheduling:**
Schedules new and follow up appointments. Utilize triage guidelines to schedule new patient appointments or forward clinical information on to the nurse for review. Cancels and reschedules appointments. Schedules radiology, procedures and interpreter services. Manages electronic bump lists and waiting lists by calling patients to reschedule or to offer a sooner appointment.
**Prior Authorizations and Referral:**
Obtain prior authorizations and handling referrals proficiently and within desired time frames.
**Electronic Medical Record Management (eRecord):**
Must be able to navigate and use the eRecord software for documenting patient related calls and information. Responsible for taking and completing tasks from the Peds GI Staff Pool Inbasket within 24 hours from the time the encounter was generated.
**Reception (Check-In and Check-Out:**
On a rotating basis all OAS staff will greet patients to initiate a positive ambulatory experience, identify healthcare provider to be seen, direct patient to next destination, obtain signatures as needed (e.g., for insurance forms), identifies and assesses patients’ special needs (e.g., interpreters). Provide constant vigilance of waiting area ensuring no patient waits unduly long providing communication between the provider and the patient if there is a delay to patient’s appointment time. OAS must remain in the office until the last patient has checked out and no longer requires assistance. Hand out patient satisfaction surveys twice monthly.
**Scheduling:**
Review orders queue and after visit summary (AVS) to schedule radiological exams, procedures, follow up visits, and/or interpreter services at the time of check out. Obtains necessary authorizations for radiological exams. Print AVS after inserting any necessary instructions and give to the patient/parent or legal guardian. Reviews AVS prior to handing to the patient/parent or legal guardian; verify correct patient receives form.
**Registration:**
Provide accurate registration collect patient demographic and financial information of patient arrivals in e-Record in an efficient, customer-oriented manner. Confirm patient insurance and demographic information following protocol for updating e-Record information; distribute questionnaires when appropriate and collect co-payments following protocol for the collection of co-payments.
Monitors registration errors, completes missing registration data, reconciles and ensures accuracy of patient information to ensure reduction in billing rejections. Identifies ways to reduce follow-up, repetitive, or corrective work. Using e-Record print daily schedules. Serves as a focal point for handling patient issues and serves as front-line problem solver.
**Financial Management:**
Reconciles daily co-payment log sheets at the end of the day for each and balance cash drawer. Identifies and resolves discrepancies. Reconciles reports with encounter forms and ensure all charges are captured.
**Fax and Scanning:** Responsible for retrieving and distributing faxes to the intended recipients. Medication refills, prior authorization requests, new patient information that comes in on the fax machine is a shared responsibility of all OAS staff. Prepare documents needing to be sent via courier to Health Information Management for scanning into eRecord.
Assist with training of new staff and other duties as assigned.
**QUALIFICATIONS:**
**Required:**
+ High School diploma or equivalent
+ 1-year related work experience in customer service or medical office
+ Demonstrated skills related to achievement of customer satisfaction
+ Must have reliable/efficient transportation
**Preferred:**
+ Medical terminology preferred
+ Demonstrated ability to word process documents and enter data into a database.
+ Demonstrate skill and efficiency in e-Record and electronic insurance verification system.
+ Demonstrate ability to type accurately at 55-60 wpm minimum.
+ Demonstrated ability to prioritize assignments to allow efficient workflow and adequate office coverage.
+ Ability to act as a resource to less experienced staff.
+ Demonstrates the ICARE values to patient, families, and staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Technician Trainee - TAR - Distribution (Inpatient)2024-03-06T05:24:50-05:00https://universityofrochester-veterans.jobs/9F041A67AED94266890679CD81F6D81226GENERAL PURPOSE:
The main responsibility of pre-certified technicians in training will be to train in the role of a pharmacy technician and prepare to pass the PTCB Pharmacy Technician Certification Exam and becoming a Certified Pharmacy Technician. This will include hands on training in the employee's main work area. Within the first 6 months of employment, new employees with no previous pharmacy experience will enter into the Pharmacy Technician University (PTU) program, which will include didactic learning, simulations, and experiential rotations, and is typically completed in 12 weeks after passing the final exam. New employees with previous pharmacy experience may discuss an alternate pathway to certification with the Pharmacy Education Administrator. The goal is to move employees into a Certified Pharmacy Technician position within 12 months of employment. Responsibilities and tasks are consistent with state, federal and local regulations, consistent with the functions of a pharmacy technician.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Medication Preparation: Train and participate in medication preparation activities. This may include, but is not limited to: Preparing medication order based on requests or recipes; Obtaining Correct medication; Determining the number of doses required for the defined time period; Packaging medications in accordance with applicable laws; Completing logs where required; Utilizing safety check procedures where required; Operates and maintains automated system or technology as training allows; Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
2. Medication Delivery: Train and participate in efficient medication delivery activities. This may include, but is not limited to: Utilizing pneumatic tube system; Hand delivering patient medications; Documentation and for transfer and tracking of medications as required.
3. Medication Storage and Inventory Management: Train and participate in medication storage and inventory management activities. This may include, but is not limited to: Stocking medication areas appropriately, including automated systems where applicable; Rotating stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area;
4. Customer Service: Train and participate in customer service activities related to the main pharmacy work area. This may include, but is not limited to: Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff; Triaging phone calls and handling medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up; Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner; Maintains patient confidentiality at all times.
5. Preparation for PTCB Certification: This is typically completed through completion of the 12-week PTU program. During this program, employees will complete didactic, simulation, and experiential training under the Pharmacy Education Administrator. Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required. Any questions should be brought to the attention of the program administrator or preceptor in a timely manner. Attends and completes all assigned experiential rotations as part of the PTU. This will include ambulatory and acute care experiences; overseen by a preceptor at each site. The employee is expected to be engaged, ask questions, and participate in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities. Completes all assigned simulation tasks, observed and graded by a preceptor of the program. Employee should be prepared for all simulations by reviewing the available material and training/study guides prior to the live simulation. Works efficiently and limits distractions and downtime while completing course work. Keeps unapproved absences to a minimum, and ensures all missed course work is made up in a timely manner. Reviews, understands and follows all policies and procedures applicable to employment at URMC and enrollment in PTU as outlined during orientation to the program. A new employee with at least 500 hours of previous pharmacy experience can work with the Pharmacy Education Administrator to participate in an alternate pathway to become certified. This pathway includes self-study sitting for the PTCE within an agreed upon time frame
Other Responsibilities as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required.
+ Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) required or become certified through an alternate method within 6 months of employment.
+ Previous work experience in health care or another fast-paced environment preferred.
+ Must be at least eighteen years of age at the time of application.
+ Upon completion of the program (or alternate pathway) be eligible to register for the PTCB certification exam.
+ Required to pass the PTCB Certification Exam within 180 days of PTU completion.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Mgr, Clinical Admin (Dir Adult Partial Hospitalization Pgrm)2024-03-06T05:24:50-05:00https://universityofrochester-veterans.jobs/C67C60F16DC54F5DB45ADC6E264E388026GENERAL PURPOSE:
The Clinical Director for Adult Partial Hospital Program serves as a member of the Department of Psychiatry Acute/Crisis Services Leadership Team. The Clinical Director, in collaboration with the Medical Director of the Adult Partial Hospital Program is accountable for ensuring that the services of the Adult Partial Hospital Program meet all applicable regulatory and clinical standards for patient access, treatment and care delivery, documentation, treatment planning and discharge planning. The Clinical Director is also accountable for ensuring fiscal viability by ensuring adequate staffing levels of qualified staff and adequate infrastructure and processes for meeting productivity standards to meet clinical demand. The Clinical Director also engages in strategic planning and implementation of strategic initiatives in response to the evolving health care environment and payment structures.
Subscribes to the Department’s goal of creating a culturally competent environment by treating patients/families, trainees, research subjects and co-workers in a sensitive and caring manner with appropriate attention to cultural differences.
Participates in available cultural competence events and trainings. Carries out responsibilities with considerable latitude for independent judgment. Fosters and enables a positive work environment by modeling the I CARE values.
**RESPONSIBILITIES:**
+ Develop and implement processes for intakes, enrollment, treatment planning and discharge consistent with URMC and Department of Psychiatry policies and procedures and OMH and Joint Commission regulatory requirements.
+ Partners with the Sr. Administrator of Acute/Crisis to ensure recruitment, retention and monitoring of front-end operations for screening, registration, check out and all activities associated with individual patient encounters on a daily basis.
+ Identify and leverage opportunities for expanding access to the Adult Partial Hospital to meet community need and work with the Sr. Administrator of Acute/Crisis to develop Business Improvement plans.
+ Work the Department of Psychiatric Clinical Risk Management and Quality Improvement Team to respond to patient/family concerns and investigate patient incidents. Develop and implement corrective action plans as indicated to improve quality of service in the clinic.
+ Working with the Adult Partial Hospital Medical Director, develops and implements staffing plans for faculty, clinical and support staff FTEs to meet clinical demand in a timely way but maintaining staffing to authorized levels through proactive recruitment and retention activities.
+ Establish and monitor clinical schedules of clinicians consistent with FTE and access standards. Actively monitor and evaluate clinical productivity against projected targets and adjust through appropriate channels as indicated.
+ Develop strategic planning and monitoring to ensure patient-centered, culturally sensitive, anti-racist clinical services that are accessible, supportive, and engaging.
+ Develop innovative, evidence-based models of acute treatment that is patient centered, focused on stabilization and recovery and which involve community partners as indicated over time.
+ Monitor and evaluate trends in community demand and opportunities for improved timely access through walk-in or other forms of crisis service within the clinic for those in active crisis who can be safely managed in an outpatient setting.
+ Establish effective partnerships with community human service agencies in the City to achieve culturally sensitive, community relevant clinical services that consider social determinants of health.
+ Establish and facilitate routine staff meetings and staff development offerings for the clinic to ensure timely communication, engagement of staff in problem- solving and continue to develop professional and clinical expertise.
+ Participate in Department of Psychiatry and Acute/Crisis Clinical Leadership meetings to facilitate seamless transitions of care from emergency rooms and inpatient units.
+ Participate in the Department of Psychiatry Quality Steering Committee, Incident Review Committee, and Patient Care Coordination meetings.
+ Strategically assess and respond to staff wellness and engagement issues.
Other duties as assigned.
**QUALIFICATIONS:**
+ Master’s degree in a clinical discipline and 5 years of related clinical, supervisory and administrative experience; Requires the person in the position to have and maintain status as a Qualified Health Professional including professional licensure in NYS required.
+ 5 years, minimally, of relevant experience in personnel, fiscal, and resource management relevant to the operations of complex clinical service systems required.
+ Demonstrated ability to be flexible and responsive in rapidly evolving health care environments preferred. Excellent organizational and communication skills preferred. Ability to lead in a positive, goal-directed manner preferred.
+ Clinical Licensure in NYS required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Patient Navigator2024-03-06T05:24:49-05:00https://universityofrochester-veterans.jobs/167E8E22E69E4243902B5FD44F597A7126POSITION SUMMARY:
This position serves the Department of Imaging Sciences as Clerical Coordinator/Navigator for the Incidental Findings Program (Backstop) process improvement initiative.
**SPECIFIC RESPONSIBILITES:**
Under general direction and with considerable latitude for exercise of independent judgment, serves as Clerical Coordinator/Navigator for the Department of Imaging Sciences. This position is responsible for clinical, regulatory and administrative activities related to the coordination of patients that meet the Incidental Findings Program (Backstop) criteria for follow-up and surveillance by Imaging Sciences. This individual must effectively communicate with radiologists, referring provider office staff, patients, and department leadership. May act as a back-up for lung cancer screening data navigator if needed.
**SUPERVISION AND DIRECTION EXERCISED** **:**
No Supervisory responsibilities.
**TYPICAL DUTIES** **:**
+ Serves as coordinator/navigator for critical communications required between radiologists, our patients’ providers and the patient in order to ensure that required follow-up studies, actions or communications of results are sent and received in accordance with the Incidental Findings Program (Backstop) recommendation tracking system.
+ Records all documentation in appropriate chart or system. Follows established criteria and workflow for patient management in the program. Documents all workflows, processes and procedures for use in training co-workers. Keeps those documents up to date with changes, while maintaining previous copies of workflows, processes and procedures.
+ Works closely with Quality Department leadership to establish standard operating procedures, process improvements and QA checks/balances.
+ This position will be required to become fluent and efficient in numerous systems and associated databases, including but not limited to: eRecord, Radiant/Cadence, and RHIO.
+ Serves as subject matter expert for training, process and workflows related to the Incidental Findings Program (Backstop) ”.
+ Other duties as this position will evolve over time as required to accomplish the goals of this initiative.
**QUALIFICATIONS** **:**
Basic job-knowledge of systems and procedures obtained through prior work or experience. High school diploma as well as 2-3 years of relevant experience required.
Demonstrates excellent communication skills-written, verbal and body language inclusive. Highly focused on details. Exemplary professionalism at all times in handling sensitive and confidential matters. Proactive approach at problem solving. Excellent customer service skills and practice. Exercises independent judgment, problem solving and critical thinking skills.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $42,786 - $57,782 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Patient Navigator2024-03-06T05:24:49-05:00https://universityofrochester-veterans.jobs/399E8F218572417FB9EFE7737BB1174226POSITION SUMMARY:
This position serves the Department of Imaging Sciences as Clerical Coordinator/Navigator for the Incidental Findings Program (Backstop) process improvement initiative.
**SPECIFIC RESPONSIBILITES:**
Under general direction and with considerable latitude for exercise of independent judgment, serves as Clerical Coordinator/Navigator for the Department of Imaging Sciences. This position is responsible for clinical, regulatory and administrative activities related to the coordination of patients that meet the Incidental Findings Program (Backstop) criteria for follow-up and surveillance by Imaging Sciences. This individual must effectively communicate with radiologists, referring provider office staff, patients, and department leadership. May act as a back-up for lung cancer screening data navigator if needed.
**SUPERVISION AND DIRECTION EXERCISED** **:**
No Supervisory responsibilities.
**TYPICAL DUTIES** **:**
+ Serves as coordinator/navigator for critical communications required between radiologists, our patients’ providers and the patient in order to ensure that required follow-up studies, actions or communications of results are sent and received in accordance with the Incidental Findings Program (Backstop) recommendation tracking system.
+ Records all documentation in appropriate chart or system. Follows established criteria and workflow for patient management in the program. Documents all workflows, processes and procedures for use in training co-workers. Keeps those documents up to date with changes, while maintaining previous copies of workflows, processes and procedures.
+ Works closely with Quality Department leadership to establish standard operating procedures, process improvements and QA checks/balances.
+ This position will be required to become fluent and efficient in numerous systems and associated databases, including but not limited to: eRecord, Radiant/Cadence, and RHIO.
+ Serves as subject matter expert for training, process and workflows related to the Incidental Findings Program (Backstop) ”.
+ Other duties as this position will evolve over time as required to accomplish the goals of this initiative.
**QUALIFICATIONS** **:**
Basic job-knowledge of systems and procedures obtained through prior work or experience. High school diploma as well as 2-3 years of relevant experience required.
Demonstrates excellent communication skills-written, verbal and body language inclusive. Highly focused on details. Exemplary professionalism at all times in handling sensitive and confidential matters. Proactive approach at problem solving. Excellent customer service skills and practice. Exercises independent judgment, problem solving and critical thinking skills.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $42,786 - $57,782 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Pathologists' Asst2024-03-06T05:24:49-05:00https://universityofrochester-veterans.jobs/735E797E60564445B68EF65DDE41EE2926Responsibilities
**POSITON SUMMARY:**
Assists pathologists and pathology residents in the gross examination of surgical specimens at Strong Memorial Hospital and at Highland Hospital.
Provides coverage to the Postmortem Medicine Unit of Strong Memorial Hospital in the performance of autopsies.
**SUPERVISION AND DIRECTION RECEIVED:**
Reports to the Director of Surgical Pathology SMH, through the Gross Room supervisor and the Surgical Pathology Chief Supervisor.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and supervise the activities of technicians and students who support the Gross Room.
**ASSIGNMENTS AND RESPONSIBILITIES:**
1. Trains pathology residents in the gross description and dissection of surgical specimens. (25%)
2. Verifies the name, surgical pathology number, type and number of specimens received in each case to correspond to information given on the requisition form and cassettes. Informs the pathology resident the accessioning staff, and/or the lab supervisor of any discrepancies. (3%)
3. Dictates a gross description and performs the necessary dissection of the specimens received. A gross description Includes the color, consistency, weight and measurements as well as a description of pertinent details along any abnormalities or unusual findings. The dissection involves the proper cutting of specimens and appropriate submission of tissue for microscopic examination with regard to disease process and clinical history. (38%)
4. Consults with attending pathologist about complex, unusual or difficult specimens. (2%)
5. Consults with the resident responsible for signing out large specimens and notifies him/her of unusual or unexpected findings. (2%)
6. Performs special techniques, including but not limited to: touch preps, taking tissue for cytogenetics, flow cytometry, gene rearrangement, electron microscopy and STAT freezing. (3%)
7. Decalcifies bone specimens prior to processing. (2%)
8. Arranges/coordinates with radiology to have specimens and paraffin blocks x-rayed. (2%)
9. Performs frozen sections. (10%)
10. Maintains a log of tissue requests for research and clinical trials and obtains, or assists the resident in obtaining, the appropriate tissue without compromising the diagnosis and evaluation of the specimen. (5%)
11. Assists and trains residents in the photography of gross specimens. Photographs documents for conferences. (6%)
Other duties as assigned. (2%)
**QUALIFICATIONS:**
A degree from an accredited Pathologists' Assistant program; AAPA certified or eligible with prior experience as a pathologists' assistant is required. The ASCP fellowship examination in Pathologists' Assistant must be successfully completed with a passing score within one year of employment
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $100,589 - $150,904 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Qual Assur Tech IV, Rad Safety2024-03-06T05:24:49-05:00https://universityofrochester-veterans.jobs/8A3D58AFFAC24ABF989D4A95C5F8BC4D26GENERAL PURPOSE:
Performs QA/QC acceptance and test on both medical and research radiological equipment to include, but not be limited to CT, Fluoroscopy and general radiological devices in accordance to Food and Drug Administration (FDA) and NY State D of H guidelines and assists in monitoring use of other radioactive materials throughout the University.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Performs advanced, NY State Industrial Code Rule 16 audits, surveys and inspections of radiological devices, (Fluoroscopy, CT, Portable, and Dental) for support of annual and semi annual QA/QC performance checks.
2. Evaluates results, prepares reports and applies knowledge of expected equipment responses compared to observed/measured. Performs follow-up on corrective actions following radiological and/or nuclear evaluations. Provides recommendations to various groups, including Clinical Engineering, Nuclear Medicine and Radiology for instrument improvement, shielding and dosimetry.
3. Evaluates performance of radioactive materials licensed laboratories to established University operational standards. Delivers approved radioisotopes to licensed Principal Investigators. Reports violations, recommends actions where warranted and maintains records of surveys. Ensures proper radiological protection is maintained, as well as appropriate behavior in radiological areas.
4. Performs calibrations on hand-held radiation monitoring instrumentation and completes minor maintenance on these instruments. When necessary packages and ships this equipment to a certified vendor when major maintenance is required. Performs receipt inspections and operational checks when outside organizations provide maintenance on RSU equipment.
5. Perform data entry requirements for the handling of radioisotopes. This is necessary for tracking the amounts of radioactivity delivered to and used by the institution for eventual replacement, use, disposal and/or shipment
6. Performs room surveys for the detection of radioactive contamination using provided instrumentation.
Other duties as assigned.
**QUALIFICATIONS:**
A.S degree in Safety Technology, Environmental Management Technology, Chemistry, Biological Sciences required; Graduate of an accredited Radiologic Technologist program preferred. 5 years of specialized work experience in field required or equivalent combination of education and experience. Familiarity with radiological devices required (Fluoroscopy, CT, Portable and Dental) to conduct QA/QC performance checks. NYS Radiologic Technologist License and ARRT certification preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $28.46 - $39.85 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) 31800 - Kessler Family Burn/Trauma ICU - Licensed Practical Nurse 2 Inpt2024-03-06T05:23:50-05:00https://universityofrochester-veterans.jobs/198C4FCFB07F4666A81A7C9625ACDEB526Responsibilities
Assist in the building of a dynamic, collaborative team caring for trauma and burn patients along with a diverse surgical population. Seeking highly motivated and flexible individuals with strong organizational and interpersonal communication skills to join the BTICU team. New graduate LPN’s will be considered. Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.50-$34.45
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Critical Care Nursing
**Full/Part Time:**
**Schedule:** FT positions available, D/E/N, 36 hours with holiday and weekends per unit needs(USA-NY-Rochester) Orthopedic / Sports Division (Rochester and Victor/Canandaigua location) - Nurse Practitioner/ Physician Assistant (251391)...2024-03-06T05:23:50-05:00https://universityofrochester-veterans.jobs/5FA16D89636346A38AF5F1FFBF91F52026Responsibilities
Work collaboratively with all members of the health care team to provide high quality (outpatient) care to patients with sports medicine injuries involving the shoulder, elbow, knee and ankle. APP will also see a variety of traumatic and degenerative conditions, including patients requiring shoulder replacement. APP will work at our offices located at the new ambulatory surgery center in Rochester, Victor and Canandaigua locations. Strong communication, high emotional intelligence and clinical skills required. Must be eligible for billing. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-$67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Medical Services
**Full/Part Time:**
**Schedule:** FT position available, primarily days.(USA-NY-Rochester) Radiation Oncology, Wilmot Cancer Institute @ Pluta Cancer Center - Level II2024-03-06T05:23:50-05:00https://universityofrochester-veterans.jobs/B55B708ED03F42B98F037BE63D7F59A026Responsibilities
A nursing opportunity to become part of a diverse and multidisciplinary radiation oncology team. A broader prospect to be a patients’ advocate, educator, and care-coordinator. Responsibilities include but are not limited to: patient assessment and care, patient education, care coordination, telephone triage, and collaboration with multidisciplinary teams. Must possess a positive attitude, flexibility, excellent assessment/critical thinking skills, strong interpersonal communication skills, and ability to autonomous decision-making. Recent acute and/or oncology experience preferred.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00-$44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position available. Primarily Monday- Friday, 8-hour shifts.(USA-NY-Rochester) Department of Pediatric Allergy and Immunology- Registered Nurse Level II2024-03-06T05:23:50-05:00https://universityofrochester-veterans.jobs/F904C21EE3F546FDA1ABE45397BC95FA26Responsibilities
The Department of Pediatric Allergy is seeking a team oriented yet independent pediatric nurse to work within our multidisciplinary team to provide patient and family centered outpatient care. This position involves nursing care in clinic that will include patient monitoring and assessment while administering allergy shots, allergy testing, oral food/drug challenges, and food allergy trials as well as other clinic/patient support duties. When not in clinic this position will provide telephone triage/management to support the care of the patients seen by The Division of Pediatric Allergy. Nurses must have 2-3 years nursing experience with pediatric experience preferred but not required. Excellent problem solving, prioritization and communication skills are required. Must be able to use independent judgment skills within the support of the multidisciplinary team. Telephone Triage and phlebotomy skills preferred but not required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00-44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT position available; mostly days(USA-NY-Rochester) CT Technologist 1, Inpatient2024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/0D3159D42767489589EE3AE25D2D07C326POSITION SUMMARY:
Performs CT exams by following and verifying referring provicers' orders and remaining in compiance with the Imaging Sciences department and all governing bodies.
**SUPERVISION AND DIRECTION EXERCISED** **:**
Please refer to the Career ladder
**MACHINES AND EQUIPMENT USED** **:**
Systems: Medical Record (eRecord), Picture Archive and Communication System (PACS), Radiology Information System (RIS), patient transport, communication systems. CT scanners: Philips Brilliance 16, 64, iCT (256), Ingenuity (128), and Siemens Flash. Medrad Injector- Stellant Computers with general office products, database management software, patient tracking systems and post processing software. Patient Insta-Dose, Point of Care Testing (POCT) instrumentation for pregnancy and creatinine.
**TYPICAL DUTIES** **:**
+ Identifies patient service requirements.
+ Educates patients/families regarding procedure and/or treatment to be performed.
+ Prepares patient for radiological/CT procedures by positioning patient; adjusting immobilization devices;
+ moves equipment into specified position; adjusts equipment controls to set exposure factors.
+ Ensures proper imaging techniques related to patients age and ability to understand procedure (sight, hearing needs, ability to cooperate) to ensure image quality is successfully obtained.
+ Performs procedures by following and verifying referring provider’s orders.
+ Applies learned methodologies according to established policy and procedures.
+ Produces high quality images and prepares/presents them with other pertinent patient information for timely interpretation.
+ Prepares and maintains accurate documentation. Maintains production and quality of CT images by following established standards, orders, protocols and procedures.
+ Practices radiation protection techniques (ALARA), using beam restrictive devices, patient shielding, and knowledge of exposure factors and automatic exposure controls.
+ Performs and evaluates equipment quality control measurements.
+ Troubleshoots and notifies appropriate personnel to maintain equipment performance.
+ Maintains a safe environment for patients, personnel, and visitors. Adheres to safety policies.
+ At an advanced level, may train new employees or lead day to day work activities.
**QUALIFICATIONS** **:**
Completion of formal training in an approved school of radiologic technology. Maintains current NYS licensure and American Registry of Radiologic Technologists (ARRT) and Basic Life Support certification (BLS) certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
**CAREER LADDER:** Three bands which are differentiated by level of independence, supervision required, ability to precept new employees in the use of all equipment, and the ability to lead and meet established departmental goals.
**Band One (9510):** **_Non- certified CT technologist_** - Technologists new to the CT department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department’s infrastructure, policies, protocols, workflows, procedures and routines. Is responsible for performing I-stats, pregnancy tests, starting IV’s, scanning patients in a safe and efficient manner, injecting IV contrast, preparing oral contrast, completing all associated paper and computer work, and discharging the patient from the CT department with appropriate post CT instructions.
**Band Two (9511):** **_Certified CT Technologist_** – With minimal supervision is responsible for performing I-stats, pregnancy tests, starting IV’s, scanning patients in a safe and efficient manner, injecting IV contrast, preparing oral contrast, completing all associated paperwork and computer work, and discharging the patient from the CT department with appropriate post CT instructions. Additional duties may include working on special projects, such as new equipment evaluations and assisting in the design of areas where clinical equipment will be installed, or assignment to departmental committees.
Band Two requires a minimum of 18 months of progressively responsible professional work experience as a specialist in Computed Tomography in a clinical or hospital environment with at least 6 months dedicated to the URMC Imaging Sciences Department, certification in Computed Tomography, and capable of performing all CT related duties.
**Band Three (9512):** **_Certified CT Technologist_** - In addition to the responsibilities of Band Two, serves as a preceptor in the on-boarding of newly hired Technologists directly orienting to equipment, imaging routines and procedures, computer programs and software, as well as departmental and hospital policies. A Band Three technologist is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in the mentoring of existing employees by providing one-on-one assistance in conjunction with the supervisor. Independently is responsible for performing I-stats, pregnancy tests, starting IV’s, scanning patients in a safe and efficient manner, Injecting IV contrast, preparing oral contrast, completing all associated paperwork and computer work, and discharging the patient from the CT department with appropriate post CT instructions.
Select Band Three Technologists may be designated as leads to support operations on various shifts. Leads may either assist their shift supervisor, or in the absence of a supervisor, determine workflow and staff schedule/assignments. Leads may also provide performance evaluation input to the section supervisor as well as input to CT management to develop departmental goals and objectives.
Band Three requires a minimum of 4 years of progressively responsible professional work experience as a specialist in Computed Tomography in a clinical or hospital environment with 1 year dedicated to the URMC Imaging Sciences Department preferred. Technologist must be certified in Computed Tomography, and must satisfy the requirements and be capable of performing all duties of a Band Two Certified CT technologist. Band Three technologists should also be comfortable operating many of the various platforms that exist within the UR CT environment.
_To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the CT manager and CT supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the career bands as a Band Three to serve in a lead role if the need exists within the department._
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 31.00 - $ 40.30 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/2F65EC2EE12B481AB4BE1A2A7C40758526POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Specialist II2024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/314D05852159420C854F482BFC596C1F26GENERAL PURPOSE:
Provides direct research support at a professional level in a large Neuroscience laboratory. Takes charge of a segment of research activities of moderate complexity. Responsible for conducting and analyzing experiments that comprise a coherent part of a larger project; and researching and resolving technical problems within the scope of those experiments.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Works independently with only occasional suggestions in modifying, varying or adapting standard procedures and experiments in the culture of human or rodent primary, Embryonic Stem cells (ES), Human Embryonic Kidney 293 Cells (HEK293) cells or Induced Pluripotent Stem (iPS) cells in a Good Laboratory Practice (GLP) environment.
2. Prepares cells from human and rodent brain tissues and cultured cells for Flow Cytometer and FACS. Runs BD FACSAria III cell sorter for experiments related to human or rodent neural progenitor cells and their progeny populations under supervision during the initial training period and independently operates and maintains the instrument after training. Operates the FACSAria III for other lab members and performs their flow cytometry and FACS. Evaluates the performance of research instruments and makes and / or recommends correctional design changes or develops new approaches for its use. Performs RNA isolation of human and mouse samples, cDNA synthesis and qPCR to assess sorted cell populations. Analyzes and evaluates experimental data and interprets results, assesses the importance of findings, prepares written reports on the research. May assist in writing of the principal project report and in the writing of articles for publication.
3. Trains laboratory staff. Specifically, ensures that all students in experimental group are trained in appropriate and safe cell culture procedures. Advises students on technical problems with their projects and assists them in the preparation of reports. Insures that health and safety practices are maintained in accordance with University policy and regulations. Maintains contact with outside research laboratories, vendors and technical representatives concerning the research. Orients visitors and onboards students and other lab staff to the laboratory.
4. Works with GLP professionals to write GLPs for cell culture procedures in the lab, and documents all work, following GLP guidelines. Teaches laboratory techniques and procedures to students and laboratory technical support staff, and counsels them on technical problems.
5. Keeps abreast of trends in the field, studies current research literature, searches literature for references to technical problems involved in research projects; develops and writes technical protocols; performs standard statistical analyses of data; and contributes to the preparation of materials for publication. Presents and report research progress in weekly lab meeting.
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor’s degree in a biological discipline required.
+ Master’s degree preferred.
+ 2 years of experience involving direct assistance to researchers required.
+ or equivalent combination of education and experience required.
+ Experience with tissue culture, primary culture, and/or animal handling preferred.
+ Must be self-motivated and capable of working both
+ independently and in a collaborative setting.
+ Strong communication and presentation skills, including written communication.
+ Ability to readily learn new experimental techniques.
+ Strong analytical, interpersonal, organizational and computer skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Supervisor, Medical Office2024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/3DCB1F0C92DC4A0B9A7F73607CBFECF426GENERAL PURPOSE:
**With minimal direction and considerable latitude for independent judgment, supervises and coordinates all administrative functions of the ED Access Representative II (EDAR) support staff. Models exemplary ICARE behavior and customer service skills.**
**RESPONSIBILITIES:**
**Operations Management:**
+ Serves as a resource for answering questions and problem solving. Performs all routine and non-routine EDAR and administrative duties. Responsible for considerable departmental administrative details requiring extensive knowledge and experience with policies, procedures and practices of Emergency Medicine division. Performs the duties of EDAR including as needed to assist in coverage of meal breaks and to meet staffing levels.
+ Directs assigned personnel for work assignment and scheduling to ensure continuous adequate staffing levels. Oversees master schedule and daily assignments. Coordinates agenda and content for quarterly staff meetings.
+ Serves as a liaison between immediate area and others in the hospital departments. Confer with third party representatives as needed.
**Personnel Management/Staff Development:**
+ Responsible for hiring, orientation, performance evaluations, disciplinary action, and recommends promotions, development and salary adjustments. Maintains knowledge of policies and procedures related to hourly paid staff.
+ Oversees hospital and departmental new hire onboarding. Assists in the review and development of new hire orientation, training programs and department procedure manuals. Maintains effective working relationships and assures that staff are oriented to policies and procedures.
+ Ensures staff is adequately and appropriately trained and cross-trained within the area. Develop and coach staff to provide outstanding customer service upholding the ICARE behaviors. Oversees shift Leads ensuring appropriate training and consistency in performing lead duties, shift management and staff performance. Monitors staff performance and makes recommendations for performance improvement opportunities and staff disciplinary action.
**Quality:**
+ Ensure initial new employee and annual staff mandatories are completed and tracked for compliance. Identify trends of specific problems and recommends corrective action including operational changes in training curriculum and staff workflows. Assist in the development of goals and objectives for the section. Participates in the review and proposed revisions to procedures and training materials.
+ Perform quality assurance monitoring for activities performed/completed in the area of immediate responsibility as well as other affected areas. Using specific criteria, measure quality, quantity and timeliness of tasks performed. Identify trends of specific problems and recommend corrective action. Monitors team performance to meet quality metrics developed such as registration accuracy that result in the reporting of RL Solutions.
**Financial/Facilities** :
+ Makes recommendations for cost reduction and suggests changes to policies and procedures based on changing requirements and improved efficiencies. workflow improvements to gain efficiencies.
+ Ensures equipment is working and adequate supply levels are on hand. Helps maintain section in compliance for regulatory inspections.
+ Maintains awareness of overall facility and surroundings to ensure the highest level of comfort, cleanliness in patient care areas, entryways and waiting rooms. Initiates facilities and ISD request as needed to support operations.
**QUALIFICATIONS:**
**Required:**
+ Associate’s degree in Business Administration or Health Care Management or an equivalent combination of education and experience.
+ 2 years’ experience in operations and customer relations with relative supervisory experience.
+ Ability to function independently, use discretion and attend to detail with minimal supervision. This position necessitates good judgment with assertive problem-solving skills, strong customer relations skills and ability to adjust to changing priorities and challenges. Requires excellent organizational skills and attention to detail. Demonstrated ability to supervise an office operation. Effective written and verbal communication skills and computer aptitude is essential.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.98 - $31.17 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Radiologic Technologist 12024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/57F93D6D1F99455DB4E22AA515DE23EB26GENERAL PURPOSE:
Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in compliance with the Imaging Sciences departmental policies. Possesses a sound understanding of human anatomy as well as x-ray positioning and the use if immobilization devices when warranted.
Band One (I): Entry Level Radiologic Technologist - Technologists new to URMC Imaging Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance of required tasks of a Radiologic Technologist. Success within this band requires independent responsibility for performing general section studies in a safe and efficient manner, completing all associated paper and computer work while providing high quality images for radiologist interpretation.
To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the General X-Ray manager and supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Prepares room and patient per order, properly sets up equipment, position patients, and determine proper exposure factors in order to produce a high quality image.
2. Utilizes electronic patient information systems to verify patient name, date, appropriate exam, and any special exam specific comments from the provider. Understands and practices the Dual patient identifier procedure.
3. Produces a diagnostic, high quality image for interpretation by the Radiologist.
4. Maintains accurate patient record keeping by properly identifying images and assuring images are sent to the PACS system correctly.
5. Transfers patients to and from imaging tables using assistive devices such as ARJO lift, transfer boards, hover mats.
6. Maintains appropriate supplies in the x-ray rooms.
7. Completes and bills for studies accurately.
Other duties as assigned.
**QUALIFICATIONS:**
Completion of formal training in an approved School of Radiologic Technology required. Maintains current NYS licensure and ARRT certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.04 - $33.85 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr Psychiatric Technician2024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/673C7355745142AD88574CA554246D9626POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) MRI Technologist I - Imaging @ Miracle Mile2024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/83E0372062D64C2EAD44852DB76E934826POSITION SUMMARY:
Sets up and utilizes all MRI equipment including imaging coils, patient monitoring systems, and related articles. Evaluate image quality by troubleshooting scanner or coil problems and scan parameters. Identifies and compensates for imaging artifacts. Reviews MRI registration and screening form thoroughly in order to confirm safe access into magnet room. Assists in training new MRI technologists and students. Performing all filming, archiving and PACS network data management for each patient scanned. Retrieves old MRI data for restoration and filming or networking. Master new techniques with each subsequent scanner upgrade. Maintains CE credits and ARRT/NYS license. Communicates all pertinent patient information to necessary staff.
**SUPERVISION AND DIRECTION EXERCISED:**
As defined in career ladder
**MACHINES AND EQUIPMENT USED:**
Systems: Medical record (eRecord), PACS, Radiology Information System (RIS), patient transport, communication systems, web paging, telephone/fax, printers.
Equipment: Wheelchairs, Stretchers, Patient beds, MRI scanners of various platforms, Medrad Injector, patient transfer assist devices (slider boards, lifts, hover mats), Point of Care Testing (POCT), where appropriate.
**TYPICAL DUTIES:**
1. Identifies patient service requirements
2. Educates patients/families regarding procedure and/or treatment to be performed.
3. Prepares patient for radiological/MRI procedures by positioning patient; adjusting immobilization devices; moving equipment into specified position; adjusting equipment controls to set exposure factors.
4. Performs procedures by following and verifying referring provider’s orders.
5. Applies learned methodologies according to established policy and procedures.
6. Produces high quality images and prepares/presents them with other pertinent patient information for timely interpretation.
7. Prepares and maintains accurate documentation. Maintains production and quality of MRI images by following established standards, orders, protocols and procedures
8. Maintains a safe environment for patients, personnel, and visitors by adhering to MRI safety policies specific to our MRI Zones Performs and evaluates equipment quality control measurements.
9. Troubleshoots and notifies appropriate personnel to maintain equipment performance.
10. At an advanced level, may train new employees or lead day to day work activities.
**QUALIFICATIONS:**
Completion of formal training in an approved School of Radiologic Technology. Maintains current NYS licensure and ARRT certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
Career Ladder: Three bands within this position are differentiated by level of independence, supervision required, certification, ability to precept new employees in the use of all equipment, and the ability to lead and meet established departmental goals.
Band One (I): Non-Certified MRI Technologist – Technologists new to the MRI Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. Is responsible for scanning patients in a safe and efficient manner, completing all associated paper and computer work, and discharging the patient from the MRI department with appropriate post MRI instructions.
Band Two (II): Certified MRI Technologist – With minimal supervision is responsible for scanning patients in a safe and efficient manner, completing all associated paper and computer work, and discharging the patient from the MRI department with appropriate post MRI instructions.
Additional duties may include work on special projects such as new equipment evaluations, assisting in the design of areas where clinical equipment will be installed, or assignment to departmental committees.
Band Two requires a minimum of 18 months of progressively responsible professional work experience in a clinical or hospital environment with at least 6 months dedicated to the URMC Imaging Sciences Department, certification in Magnetic Resonance Imaging, and capable of performing all MRI competencies including but not limited to: cardiac, breast, interventional and functional MR if applicable.
Band Three (III): Advanced MRI Technologist – In addition to the responsibilities of Band Two, serves as a preceptor in the on-boarding of newly hired Technologists directly orienting to equipment, imaging routines and procedures, computer programs and software, as well as departmental and hospital policies. A Band Three technologist is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in the mentoring of existent employees by providing one-on-one assistance in conjunction with the Supervising Technologist. Independently is responsible for scanning patients in a safe and efficient manner, completing all associated paper and computer work, and discharging the patient from the MRI department with appropriate post MRI instructions.
Select Band Three Technologists may be designated as Leads to support operations on various shifts. Leads may either assist their shift supervisor, or in the absence of a supervisor, determine workflow and staff schedule/assignments. Leads may also provide performance evaluation input to the section supervisor as well as input to MRI Management to develop departmental goals and objectives.
Band Three requires a minimum of 4 years of progressively responsible professional work experience as a specialist in MRI in a clinical or hospital environment with 1 year dedicated to the URMC Imaging Sciences Department preferred. Technologists must be certified in MRI and satisfy the requirements and be capable of performing all MRI related duties of a Band Two Certified MRI Technologist. Band Three Technologists should also be comfortable operating many of the various platforms that exist within the UR MRI environment.
To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the MRI manager and MRI supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the career bands as a Band Three to serve in a Lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $29.76 - $41.68 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/9464F2C74B5540EF827C78E325B0F3B726POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pediatrics Close Observer2024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/947ECA6FF02448C398903AE368C02B9926GENERAL PURPOSE:
The Close Observer assists in maintaining patient and staff safety by implementing various diversionary strategies, as well as assisting delegated nursing care. They will focus on patient safety, child development, engagement and supervision by implementing various diversionary strategies. Flexible role on pediatric nursing units collaborating with team members on ensuring the safety of patients with various types of developmental, behavioral and treatment plans. Incorporate therapeutic and diversionary interventions to maintain patient safety, refocus the patient and promote healthy behaviors.
+ Participates in various therapeutic activities such as role planning, behavior modification, comforting/assisting in safety measures of patient’s ages 0-18 with developmental/behavioral needs.
+ Maintains an environment conducive to patient safety and recovery including, but not limited to completing safety checks, keeping the patient room and unit clean and organized, stocking, cleaning patient-specific equipment, changing bed linens, etc.
**RESPONSIBILITIES:**
+ Incorporates therapeutic and diversionary interventions to maintain patient safety, refocus the patient, and promote healthy behaviors.
+ Assists patients with ambulation, hygiene, nutrition, linen changes, and other activities of daily living.
+ Identifies potential risks and early signs of escalating patient behaviors (e.g, agitation, confusion, anxiety).
+ Keeps patient and staff safety at the forefront, engaging the patient in reduction techniques to maintain safety
+ Problem solving and critical thinking skills to help implement behavioral interventions.
+ Performs other duties as assigned by the registered nurse.
**QUALIFICATIONS:**
+ High School diploma required
+ One to two years of experience related to patient care or psychiatric training or six months of nursing education preferred
+ Or equivalent combination of education and experience required
+ Strong verbal and written communication skills required.
+ Ability to work independently required.
+ Innovative with patient care required.
+ Flexible in thinking and approach required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.95 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharm Licensed Registered Tech - Home Infusion - FT2024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/B5D76724DED249F081868ABBF7AB45DF26GENERAL PURPOSE:
As a pharmacy technician completing all requirements for licensure as a registered pharmacy technician, in accordance with New York State Education Law, performs duties consistent with medication compounding. These responsibilities include assisting pharmacists by compounding, preparing, labelling, and dispensing of medications under the direct supervision of a licensed pharmacist. Requirements for training and ongoing competency are consistent with NYS Education Law and USP standards. May also perform tasks unrelated to compounding to assist pharmacists in accordance with laws and regulations. When performing medication compounding tasks, a pharmacist shall not obtain assistance by more than two registered pharmacy technicians. (New York State Education Law Article 137-A). A minimum of 40% of shifts on average should be scheduled in compounding areas that include tasks requiring licensure as defined by NYS law or in a function determined by the Department of Pharmacy.
**JOB DUTIES AND RESPONSIBILITIES** :
**Use of Technology:**
1. Appropriate use and maintenance of technology and equipment utilizing in compounding processes including workflow devices, robotics, and computer software.
2. Identifies problems and provides basic troubleshooting skills to maintain operation of technology to ensure the highest level of safety in the compounding process.
3. Maintains understanding of eRecord functions, including accessing rate information to provide calculations for required volume production.
4. Effectively utilizes information resources related to compounding processes including master formulations, compounding records, etc.
**Compounding Procedure and Process:**
1. Demonstrates competency selecting appropriate products or devices for compounding processes.
2. Familiar with and follows all departmental Policies and Standard Operating Procedures (SOPs) related to compounding processes.
3. Follows processes that demonstrate compliance with USP standards, including USP chapters <795>, <797>, <800>, including but not limited to assigning appropriate Beyond Use Date (BUD), storage of medications including hazardous medications, proper garbing procedures and use of Personal Protective Equipment (PPE), proper aseptic technique and processes, cleaning and disinfecting, etc.
4. Utilizes specialized compounding technique related to specific medication preparation requirements.
5. Able to anticipate patient compounding needs based on orders or information provided to the compounding area.
6. Understands and follows required procedures for storage and disposal of controlled substances, pharmaceutical waste, blood/plasma containing products and hazardous materials.
7. Identifies and reports any safety concerns in the compounding processes to pharmacists and/or supervisor as appropriate.
8. Implements plans related to reduction of waste within the compounding area(s).
9. Understands and follows quarantine and sterility testing procedures as defined in USP standards for compounded medications and extended BUDs.
**Other Responsibilities:**
1. Able to complete other assigned tasks appropriate for certified pharmacy technicians, including but not limited to: medication order fulfillment, restocking areas, re-packaging of medications, answering and triaging telephone calls, medications delivery, and use of other technology integrated into the medication use system.
2. Other duties as assigned.
**Environmental Quality and Compliance:**
1. Participates in and reinforces environmental monitoring and compliance required by USP standards.
2. Demonstrates appropriate infection prevention processes and techniques.
3. Demonstrates and implements mitigating strategies related to protecting oneself and environment in handling medications, including hazardous medications.
4. Understands and maintains USP and Joint Commission compliance related to compounding oversight and quality standards.
**Training and Competency:**
1. Complete and comprehend all assigned educational materials specific to compounding, including ASHP training videos on Aseptic Technique, Safe Handling of Hazardous Drugs and Non-Sterile Compounding (if applicable).
2. Complete comprehensive Technician Training and Competency Assessment Tool which includes verbal review, assigned reading material, observation/demonstration, verbal and written testing.
3. Successful completion and evidence of compliance for all aseptic skills tests required including periodic recertification.
4. Successful completion and passing score for required written compounding exam including re-examination assignments.
5. Complete technology re-assessment and recertification as required (e.g., IV Workflow, robotics, TPN compounder, etc.).
6. Other ongoing training/competency as assigned, including non-compounding technician duties as required.
**QUALIFICATIONS:**
Required to have received an education, including high school graduation. All departmental required education for compounding services. 3 years of experience preferred or equivalent combination of education and experience. Required to be at least eighteen years of age at the time of application and be of good moral character including application of ICARE values. Required to complete ASHP accredited training program or equivalent experience as a pharmacy technician and certification from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.28 - $32.59 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr Psychiatric Technician2024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/D43C5B8D9C0447EBBD96430D7E4F2E4826POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/E194E2B374C4424A91C86EE4B8B5DEDB26POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician - FLEX2024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/EB0CFB99A9C641C49FB9582A351D10E426POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-03-05T05:36:20-05:00https://universityofrochester-veterans.jobs/EEC2F5420DA04523ADBC27AAE541507A26POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**SUPERVISION AND DIRECTION RECEIVED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative officer. Is responsible for independently planning, executing and evaluating own work.
**SUPERVISION AND DIRECTION EXERCISED:**
Directs other secretarial and clerical assistants. May train and coordinate activities of peers or support staff.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Will use software for electronic medical record system, appointment scheduling system, and Operating Room scheduling system and other systems as needed.
**TYPICAL DUTIES:**
**Provider Assistant**
+ Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval.
+ Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
+ Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider's patient notes.
+ Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
+ Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
+ Researches hospital medical records for information requested by physicians, insurance companies and attorneys.
**Surgical/Procedure Scheduling**
+ Decides, using independent judgment, the order of daily surgeries and ambulatory procedures based upon patient's medical conditions and severity.
+ Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Using independent judgment, authorizes overbooking and rearranging of surgeons Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
+ Orders all necessary surgical/procedure equipment, devices and medication based on application of protocols needed to conduct the surgery/procedure. Follows up to confirm that order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials and locations are ready for surgery/procedures as scheduled.
+ Based on the nature of the surgery/procedure, varies patient education and follow up details accordingly in relation to pre-operative readiness and post-operative rehabilitation expectations and activities. Is accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
**Patient Liaison**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing disability paperwork.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Serves as main point of contact for patient pre- and post-operative.
**QUALIFICATIONS:**
High School Diploma required. Minimum of 2 years of relevant experience required or an equivalent combination of education and experience. Experiences with surgical/appointment scheduling software and electronic medical records preferred. Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Golisano Children's Hospital Chief Nursing Officer (CNO)2024-03-05T05:36:02-05:00https://universityofrochester-veterans.jobs/4EF75FC87ABF4DBFB2D6A2CBA57AA58C26Responsibilities
Serves as the principal nursing administrative officer for and directs all activities of Golisano Children’s Hospital nursing programs. Works, in collaboration with the CNE of URMC, to establishes institutional standards for nursing practice and assure policies and procedures are evidence based and in compliance with all accepted standards. Directs and coordinates Golisano Children’s Hospital and health system activities related to the provision of nursing care. The CNO assures that competent, compassionate patient care is uniformly provided to pediatric patients in all settings within GCH. Together with the Pediatrician in Chief and the Chief Clinical Officer of Golisano Children’s Hospital, ensures the integration of various disciplines to provide comprehensive patient care to pediatric patients. Collaborates with other Senior Leaders within Golisano Children’s Hospital to address the health care needs of children within our community and region. Works with the Director of Pediatric Nursing, Assistant Directors of Nursing, and Nurse Managers within Golisano Children’s Hospital to develop mechanisms for the systematic review and improvement of their clinical areas to ensure that nursing and patient care services are provided in a safe, efficient, effective, caring, and evidence-based manner that is responsive to the needs of patients and their families. Initiates and facilitates broad-based performance improvement activities to assure efficient, effective, quality care. Assists in identifying ways to optimize the effective use of hospital and nursing resources to ensure that programs are fiscally responsible. Integrates clinical, human resources, and financial data in decision making and reporting. Establishes priorities and advocates for effective and efficient allocation of resources. Oversees the development of operational and capital budgets for all GCH inpatient nursing units. Licensed to practice in the State of New York, Preferred : Doctoral degree strongly preferred with a focus in nursing and/or nursing leadership (would be required within 5 years)
**Qualifications**
Preferred : Doctoral degree strongly preferred with a focus in nursing and/or nursing leadership (would be required within 5 years) All interested applicants submit resume to Nursing Recruitment, Box 619-19. EOE
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $62.26-93.41
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT position available(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester-veterans.jobs/42E9986790F440B9B28E48621D3DB52826Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester-veterans.jobs/91056EF7DF374332B17C209ED2E27F3A26Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Unit Secretary2024-03-03T05:05:18-05:00https://universityofrochester-veterans.jobs/B14A4189F24344EF832A74D5BBE149D926Responsibilities
Under direct supervision of Nurse Manager or designee, assembles and maintains patient records, processes orders, and performs skilled receptionist duties. Facilitates unit operations through communications with all hospital departments, and greets patients, families, and all health care team members.
**Requirements**
High School education and one year of clerical experience with demonstrated written and verbal communication skills, or an equivalent combination of education and experience.
PREFER: Knowledge of medical terminology and typing or data entry experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester-veterans.jobs/C27D3561070048A6BE3215416D60AA9D26Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 18.76 - $ 25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester-veterans.jobs/D2B82B5EC8F3480497F1DB9EFC21AED126Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester-veterans.jobs/E9061E7CA77349F7AC49B3BF81BE980D26Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester-veterans.jobs/988F3939F00E455493EB7A82C6FAF16026Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester-veterans.jobs/A810A0FC10DA49D7AABE4765280D797226Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-03-03T05:05:17-05:00https://universityofrochester-veterans.jobs/77232E6771BB4213B5BCEE4D2E54D03626Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-03-03T05:05:17-05:00https://universityofrochester-veterans.jobs/ACA1FEAA7CA2425BB08307951667C74326Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-03-03T05:05:17-05:00https://universityofrochester-veterans.jobs/AC06EFE8362140919B60B7CE7BD84B2A26Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clinical Suppt Tech 4, CoreLab2024-03-02T05:19:49-05:00https://universityofrochester-veterans.jobs/16C069EC37924B629E9BCA631139DC4626POSITION SUMMARY:
Under the supervision of the designated Supervisor, the Senior Technician oversees and coordinates the flow of specimens and directs staff in order to ensure accurate and timely reporting of results. Exercises advanced knowledge, judgment and problem-solving skills. Provides technical supervision of lab section and is accountable for directing the professional conduct and technical performance of personnel on that shift. Serves as the shift lead in the absence of the Supervisor or Operations Coordinator.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from the Operations Coordinator in the absence of the section Supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system, biosafety cabinet, scanner, cassette maker, and pre analytical laboratory automation system as applicable per laboratory section.
**JOB RESPONSIBILITIES** **:**
1. Operational: (25%)
+ Oversees department specific functions to ensure operations are running at an optimal level. Maintains efficient operations to ensure prompt specimen handling and department turn- around times are met.
+ Accountable for shift clean up. Monitors daily check lists for completion of all pending tasks.
+ Coordinates and communicates information between designated shifts and with Senior Techs, Supervisors and staff.
1. Technical: (25%)
+ Performs trouble shooting as needed. Follows up with written documentation when necessary and makes suggestions for corrective action to department Supervisor or Operations Coordinator.
+ Responsible for defining priorities during extraordinary situations (i.e. sick calls, scheduled and unscheduled down time, emergency “disaster” situations).
+ Assists technologists in the pre-analytical processing of clinical trial study specimens.
1. Personnel: (30%)
+ Coordinates staffing schedules for department specific assignments to meet demands of priority processing in order to meet required TAT’s. Coordinates lunches and breaks so that workflow is not compromised. Documents unscheduled absences in exception log and assignment schedule, and updates assignment schedule to reflect unscheduled absences.
+ Monitors employee’s daily performance and holds staff accountable for the accurate and timely completion of assigned activities. Directs staff as needed to adjust to job activities and work volume.
+ Mentors staff and participates in employee evaluations and staff competency. Mediates and diffuses any personnel conflicts in real time, and promptly discusses any personnel issues with the appropriate Supervisor.
+ Promotes a positive employee engagement environment. Proactively participates in regular feedback, communicating concerns, and supporting the implementation of improvement initiatives.
1. Departmental: (20%)
+ Communicates policies and procedures, including safety, security and customer service protocols, and monitors staff compliance.
+ Participates in QA initiatives and data collection for required monitors. Works with Supervisory team to develop and maintain pre-analytical monitors. Assists in the development and review of requisitions. Makes suggestions to improve requisitions based on customer and laboratory staff feedback.
+ Participates in regularly scheduled meetings with Supervisor. Works with Supervisory team and laboratory staff to plan for and accomplish departmental and organizational goals and objectives.
+ Continuously assesses work processes and makes suggestions to the Supervisor for improved work methods and opportunities for increased efficiency, cost reduction, and operational problem resolution.
1. Performs other responsibilities and projects as assigned.
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Associate’s degree or some college level course work in science or a related discipline and two years of experience; or an equivalent combination of education, experience or certification. Customer service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 20.57 - $ 27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-03-02T05:19:49-05:00https://universityofrochester-veterans.jobs/1B7E9664144A42AEA499A940614FA68926POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
+ High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience.
+ Associates degree preferred.
+ Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clinical Suppt Tech 3,CoreLab2024-03-02T05:19:49-05:00https://universityofrochester-veterans.jobs/5DEF5A4A1A284331A5F2B5051B0CE99E26POSITION SUMMARY:
Under the supervision of the section Supervisor and with specific direction from the Point Tech, this position has primary responsibility for the pre-analytical processing of patient specimens that are delivered to the Microbiology laboratory 24 hours per day, 7 days a week. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of Medical Technology. Enters and edits patient demographics in the laboratory and hospital computer systems. Receives, prioritizes, accessions and distributes clinical specimens to appropriate laboratory sections in order to meet turnaround times designated by the department. Processes specimens appropriately in order to maintain specimen integrity. Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from Clinical Support Tech IV or V in the absence of the section supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre-analytical laboratory automation system as applicable
**JOB RESPONSIBILITIES:**
1. **Sample Management (45%)**
+ Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
+ Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
+ Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
+ Tracks and receives batches, verifying receipt of specimens.
+ Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
+ Answers questions from specimen collection locations regarding transport and minimum volumes.
+ Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
+ Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
+ Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
1. **Patient Registration and Specimen Log-in (25%)**
+ Registers patient information into HIS (Hospital Information System).
+ Identifies special registration (i.e. client Bill, research).
+ Identifies and registers patient billing information.
+ Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
+ Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
1. **Clerical Support (15%)**
+ Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
+ Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
+ Scans requisitions into the scanning system confirming readability and keywords.
+ Participates in Quality Assurance data collection as required.
1. **Lab (Technical) Support (10%)**
+ Assists technologists in the pre-analytical processing of select tests including the centrifugation, separating and storing of samples.
+ As applicable, loads continuous blood culture system for sample processing
+ Takes temperatures and monitors environment (C02/humidity) of rooms and equipment.
+ Works with technical team and Supervisors to trouble shoot out of range conditions and documents the results as part of the laboratory’s quality control guidelines.
1. **Performs other responsibilities and projects as assigned. (5%)**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS:**
Associate’s degree and some college level course work in science or a related discipline and one year of experience; or an equivalent combination of education, experience or certification. Customer Service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.11 - $27.15 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**(USA-NY-Rochester) Spec Medictn Financial Crd III2024-03-02T05:19:49-05:00https://universityofrochester-veterans.jobs/6DFD2BDBC6984F21A5C1AB252227060126POSITION SUMMARY:
This individual is responsible for the overall management of drug access for high-cost specialty and restricted access drugs in assigned clinics. Duties will include collaboration with clinical staff to acquire prior authorization for relevant providers, benefit investigation, enrollment of patients in appropriate patient assistance programs, managing the vendor payment process for the assistance programs, and collaboration with patient financial services to assure accurate billing for the patient self-pay obligation. This overall program is intended to facilitate access to clinic-administered drugs while also maximizing the revenue and margin associated with the provision of these high cost drugs through retention of supply chain management within Strong Memorial Hospital.
This position has independent responsibility for organizing and planning work in order to accomplish daily work requirements. A substantial portion of the normal duties of the incumbent requires proper judgement, sensitivity, and strict adherence to Strong Memorial Hospital policy on confidentiality and the protection of Private Health Information. The incumbent interacts with multiple individuals internal and external to the institution including hospital and clinical employees at multiple levels including pharmacists, medical/clinical staff, fiscal personnel, department managers, access services staff, coding staff and billing assistants. External contacts include third party payers, governmental peer review organizations, and referring physicians. To be effective this individual must be able to establish strong collaborative working relationships.
**SPECIFIC RESPONSIBILITIES:**
**Prior Authorization Management**
1. Highly knowledgeable of the current policies of the major payers for the relevant clinic-administered drugs that require prior authorization (PA), and will be responsible for working with the clinic providers, nurses and other patient care staff to assure that all required elements of the policy are applicable in advance of requesting PA.
2. Take primary responsibility for submitting PA requests to the payers for clinic-administered drugs, and managing the submission of any supplemental information that is requested.
3. Review all denials for PA to determine the reason the request was denied and preparing a response to the payer with necessary additional information. If the denial management will need to involve other clinic staff or providers, the required individuals will be engaged and a summary of all actions taken to date along with supporting documentation will be provided.
4. Notify the relevant provider and provide the physician with needed documentation and summary of actions taken to date, if a letter of medical necessity is needed or if physician-to-medical director conversation is needed for approval outside of the payer policy.
5. Document all PAs in the appropriate location within the electronic medical record include the PA number and dates of approval.
6. Track all PAs to assure that they are renewed on a timely basis to prevent interruptions or delays in treatment.
**Patient Assistance Program Management**
1. Highly knowledgeable and will remain up-to-date on all potential patient assistance programs (PAP) relevant to the high-cost, clinic-administered drugs used in the assigned clinic(s).
2. Prospectively evaluate every patient receiving high-cost, clinic-administered drug therapy for potential participation in PAPs, and identify the best option(s) for the patient given their overall circumstances (insurance, disease state, income, etc). This will often involve meeting with and interviewing the patient and/or family to obtain necessary information which may include income information and other personal details, as well as to present PAP options to the patient/family when there are multiple options.
3. Enroll patients in PAPs using the mechanisms that are required for each program, and will follow-through to assure the PAP is approved and properly documented in the electronic medical record.
4. Submit all required documentation to the PAP throughout the duration of treatment to assure payment for each dose administered, as well as assure continued coverage for the maximum amount of assistance available.
5. For governmental payers where PAPs may represent no-cost drug that is provided from an outside pharmacy/distributor, responsible for managing the patient specific inventory so that it is available for administration on treatment days, and will also make sure documentation is appropriate to suppress any patient charge for the medication itself.
6. As needed, meet or discuss with the patient and/or family the status of PAP eligibility if things change during care.
7. Serve as a general resource available to patients, providers and other clinic staff about PAPs.
**Financial Management**
1. As part of the patient intake process, conduct a benefits investigation for high-cost, clinic administered drugs and will be able to discuss the patient obligation for treatment with the patient and/or family.
2. Responsible for understanding and managing the payment process specific to each PAP, and assures that payments are properly applied to the correct patient and correct patient encounter.
3. If needed, assure that the PAP is set-up within the electronic medical record revenue application as a secondary or tertiary payer.
4. Must work collaboratively with Patient Financial Services to assure that patient bills are held pending payment from the PAP, and that the final bill sent to the patient accurately reflects the patient's obligation after payment is received from the PAP.
**Financial Reporting**
1. Track all payments received from PAPs, and will provide monthly, quarterly and annual reports summarizing the patient out-of-pocket savings attributed to PAP payments received.
2. Track all no-cost drug received for patients with governmental payers, and quantify the savings realized by the patient or institution on a monthly, quarterly and annual basis.
**Patient and Provider/Clinic Satisfaction**
1. Professional, courteous and diligent in all interactions with staff and patients/families.
2. Collect patient satisfaction survey data on a regular basis to assess the goal.of high patient satisfaction and high overall drug management process.
3. Performs other related duties as required.
**REQUIREMENTS:**
Associate's degree in Medical, Secretarial or related field or certified pharmacy technician (PTCB) and a minimum of three years of relevant experience required; or an equivalent combination of education and experience. Must be capable of working independently with minimum supervision. Strong communication skills, problem-solving abilities, and a professional presentation are essential and required. Medical terminology, experiences with medical/surgical scheduling software, and electronic medical records preferred. Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ophthalmic Tech 32024-03-02T05:19:49-05:00https://universityofrochester-veterans.jobs/872DAB9F9D554D74BF5C15C745DD99C226POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Phlebotomist2024-03-02T05:19:48-05:00https://universityofrochester-veterans.jobs/14D9CF8BF9434C7E9270C5D87A62C19126POSITION SUMMARY:
Collects, registers, and processes patient laboratory specimens using a variety of collection techniques, protocols, and computer systems. Follows rigorous patient identification protocols for all ages and complexity of patients. May perform EKG’s. Services patients at any assigned location including Patient Service Centers, Clinics, and Nursing Homes and performs Home Draws. Exercises excellent judgment, problem-solving and customer service skills. Must be flexible and able to work independently as well as part of a team. May be required to take on call responsibilities.
**MACHINES AND EQUIPMENT USED** **:**
Standard office equipment, including desktop computers. Hospital and Laboratory information systems and other software as needed. Phlebotomy equipment including needles and vacutainers. Basic laboratory equipment such as centrifuges.
**TYPICAL DUTIES** **:**
1. Patient Registration (30%). Greets and pleasantly interactions with patients. Verifies patient demographic/insurance information and reviews physician order. Reconciles issues with patient or physician’s office, documents and updates computer systems. Uses multiple computer systems to complete patient and billing registrations, including conversion of diagnostic verbiage to billing codes, accurate interpretation and entry of tests, as well as generation of accurate labels.
2. Specimen Collection (30%). Follows patient identification and order verification protocols prior to collection of the specimen. Performs safe venipuncture, heel or finger sticks, and directs the collection of other specimens such as throat cultures, urine and stool following all age specific and procedural protocols as well as infection control and safety protocols. Labels all specimens according to protocols.
3. Preanalytical Processing (10%). Performs processing of specimens including centrifugation, aliquoting, and preparation for transport including computer logging, packaging and appropriate prioritization actions for specimen integrity.
4. Operational Support (15%). Maintains supplies. Places orders following PAR level guidelines, receives and rotates stock according to expiration date. Maintains cleanliness and neatness of site. Monitors and maintains equipment, including daily temperature documentation, disinfection, sharps management, and performance of maintenance and inspections. Troubleshoots issues.
5. Administrative support (10%). Answers phone and verbal customer inquiries, providing routine as well as technical information. Takes initiative to resolve all customer needs. Participates in all Quality Assurance monitors and initiatives, including data collection and statistics.
6. Performs EKG’s following all laboratory and infection control processes (5%).
7. May be reassigned as needed and without prior notice to work at varied locations. Has capability to travel to locations.
**QUALIFICATIONS** **:**
High School degree or equivalent with six months of phlebotomy experience, or graduation from a phlebotomy training program; or an equivalent combination of education, experience or certification. Valid driver’s license or reliable daily transportation. Knowledge of medical terminology/anatomy and customer service experience a plus.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Phlebotomist2024-03-02T05:19:48-05:00https://universityofrochester-veterans.jobs/7984CA0876024EE8B3B320FE29224D1A26POSITION SUMMARY:
Collects, registers, and processes patient laboratory specimens using a variety of collection techniques, protocols, and computer systems. Follows rigorous patient identification protocols for all ages and complexity of patients. May perform EKG’s. Services patients at any assigned location including Patient Service Centers, Clinics, and Nursing Homes and performs Home Draws. Exercises excellent judgment, problem-solving and customer service skills. Must be flexible and able to work independently as well as part of a team. May be required to take on call responsibilities.
**MACHINES AND EQUIPMENT USED** **:**
Standard office equipment, including desktop computers. Hospital and Laboratory information systems and other software as needed. Phlebotomy equipment including needles and vacutainers. Basic laboratory equipment such as centrifuges.
**TYPICAL DUTIES** **:**
1. Patient Registration (30%). Greets and pleasantly interactions with patients. Verifies patient demographic/insurance information and reviews physician order. Reconciles issues with patient or physician’s office, documents and updates computer systems. Uses multiple computer systems to complete patient and billing registrations, including conversion of diagnostic verbiage to billing codes, accurate interpretation and entry of tests, as well as generation of accurate labels.
2. Specimen Collection (30%). Follows patient identification and order verification protocols prior to collection of the specimen. Performs safe venipuncture, heel or finger sticks, and directs the collection of other specimens such as throat cultures, urine and stool following all age specific and procedural protocols as well as infection control and safety protocols. Labels all specimens according to protocols.
3. Preanalytical Processing (10%). Performs processing of specimens including centrifugation, aliquoting, and preparation for transport including computer logging, packaging and appropriate prioritization actions for specimen integrity.
4. Operational Support (15%). Maintains supplies. Places orders following PAR level guidelines, receives and rotates stock according to expiration date. Maintains cleanliness and neatness of site. Monitors and maintains equipment, including daily temperature documentation, disinfection, sharps management, and performance of maintenance and inspections. Troubleshoots issues.
5. Administrative support (10%). Answers phone and verbal customer inquiries, providing routine as well as technical information. Takes initiative to resolve all customer needs. Participates in all Quality Assurance monitors and initiatives, including data collection and statistics.
6. Performs EKG’s following all laboratory and infection control processes (5%).
7. May be reassigned as needed and without prior notice to work at varied locations. Has capability to travel to locations.
**QUALIFICATIONS** **:**
High School degree or equivalent with six months of phlebotomy experience, or graduation from a phlebotomy training program; or an equivalent combination of education, experience or certification. Valid driver’s license or reliable daily transportation. Knowledge of medical terminology/anatomy and customer service experience a plus.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Health Home Care Coord2024-03-02T05:19:48-05:00https://universityofrochester-veterans.jobs/DDB69C8064C3437EA6CB6B3AA70E446226Responsibilities
**General Purpose:**
Under general direction, but with significant independence, the Children’s Health Home (CHH) Care Manager provides comprehensive care management services to patients who are referred by CHHUNY.
The CHH Care Manager provides comprehensive, care management services in collaboration with the enrolled child’s PCP and other involved providers. Upon receiving assigned referrals, the CHH Care Manager will engage, enroll, assess, develop and implement a care plan that addresses the participant’s medical, behavioral and psychosocial/SDOH needs and goals.
Consistent with New York State regulations and policies for the provision of CHH services the CHH Care Manager conducts patient level data analyses to track patient adherence with treatment protocols and provides non-clinical interventions to assist patients in developing service plans to overcome barriers to access and care. The CHH Care Manager communicates and collaborates regularly with patients, pediatricians and other medical/ behavioral health providers, community agencies and office staff to adapt and refine and address support needed to enhance health outcomes.
**Responsibilities:**
+ Intake referred patients by completing a Children’s Health Home consent and by engaging the patient/family in the completion of the CANS- NY assessment. Utilizing information obtained from the CANS and in partnership with the family, develops a preliminary care plan. Care plans will address the unique needs of the child to include physical and mental health, growth and development, education, parenting, safety, stability of the home environment, trauma, and social relationships. Download consent, CANS and plan of care into the Netsmart care management system.
+ Provide face to face, including home visits and telephonic contact with enrolled participants and their guardians focusing activities that advance the plan of care, and address compliance with medical and behavioral health .and avoidance of preventable ED visits and hospitalizations. Provide information and referrals to community resources. Monitor attendance at health and behavioral health appointments and reassess plans of care as needed. Identify situations that require Incident and Compliance reporting and inform the Senior Social Worker immediately. Escalate care management when needed. May transport a patient with patient guardian when needed.
+ Complete all required documentation within set time frames according to CHHUNY, Hospital and Social Work Division standards. Complete monthly billing sheets accurately reflecting criteria for a billable service. Meet with Senor Social Worker, Quality Manager and other CMA staff to achieve quality standards.
+ Collaborate with a variety of community providers and resources to obtain needed services and supports utilizing community and family resources to create a sustainable support system. Participate in team and patient meetings as needed or requested by patient/family or team. Coordinate care with ambulatory and inpatient staff, social workers, home care, and other involved service providers.
+ Participate in individual and group supervision to further refine and develop care management and administrative/documentation skills. Attend staff meeting and CHHUNY trainings. Meet all required URMC and CHHUNY mandatory trainings, Health Updates, time reporting and other URMC staff requirements. Participate in on-_call rotation for GCH@S CHH CMA.
Other duties as assigned
**Qualifications:**
**Required:**
+ The CHH Care Manager must have a BSW or bachelor degree in a human service field or equivalent education and considerable experience in providing care management services within the community involving home visits with diverse populations.
+ Strong interpersonal skill in engaging patients in case management services.
+ Strong organizational skills, capacity to navigate and document in electronic systems, utilize tracking platforms and communicate concisely orally and in written form.
+ Must possess valid NYS driver’s license and automobile insurance, have a satisfactory driving record that meets URMC safe driving requirements and have access to a reliable vehicle that enable’s fulfillment of the position’s travel requirements.
+ Must meet pre – employment requirements.
**Preferred:**
+ Experience in providing outreach and care management services for a diverse population of children and their families within the Rochester community.
+ Experience in home visiting and in working with health care professionals in a team approach to care.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 42,786 - $ 57,782 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Lab Clin Supt Tech III2024-03-02T05:19:48-05:00https://universityofrochester-veterans.jobs/E2CFBFEBE7734D3C9F90525445AB84B426POSITION SUMMARY:
Under the supervision of the section Supervisor and with specific direction from the Point Tech, this position has primary responsibility for the pre-analytical processing of patient specimens that are delivered to the Microbiology laboratory 24 hours per day, 7 days a week. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of Medical Technology. Enters and edits patient demographics in the laboratory and hospital computer systems. Receives, prioritizes, accessions and distributes clinical specimens to appropriate laboratory sections in order to meet turnaround times designated by the department. Processes specimens appropriately in order to maintain specimen integrity. Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from Clinical Support Tech IV or V in the absence of the section supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre-analytical laboratory automation system as applicable
**JOB RESPONSIBILITIES:**
1. **Sample Management (45%)**
+ Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
+ Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
+ Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
+ Tracks and receives batches, verifying receipt of specimens.
+ Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
+ Answers questions from specimen collection locations regarding transport and minimum volumes.
+ Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
+ Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
+ Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
1. **Patient Registration and Specimen Log-in (25%)**
+ Registers patient information into HIS (Hospital Information System).
+ Identifies special registration (i.e. client Bill, research).
+ Identifies and registers patient billing information.
+ Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
+ Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
1. **Clerical Support (15%)**
+ Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
+ Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
+ Scans requisitions into the scanning system confirming readability and keywords.
+ Participates in Quality Assurance data collection as required.
1. **Lab (Technical) Support (10%)**
+ Assists technologists in the pre-analytical processing of select tests including the centrifugation, separating and storing of samples.
+ As applicable, loads continuous blood culture system for sample processing
+ Takes temperatures and monitors environment (C02/humidity) of rooms and equipment.
+ Works with technical team and Supervisors to trouble shoot out of range conditions and documents the results as part of the laboratory’s quality control guidelines.
1. **Performs other responsibilities and projects as assigned. (5%)**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS:**
Associate’s degree and some college level course work in science or a related discipline and one year of experience; or an equivalent combination of education, experience or certification. Customer Service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.11 - $27.15 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-03-02T05:19:48-05:00https://universityofrochester-veterans.jobs/F346CB783945441390E7756C8032991B26POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Orthopaedic / Sports Division - Nurse Practitioner/ Physician Assistant2024-03-02T05:19:09-05:00https://universityofrochester-veterans.jobs/253F1638FB6942F4BBA63F391791AF8826Responsibilities
The orthopedic position is focused on sports and work-related injuries. The APP will join a collective group of orthopedic surgeons and APPs, providing patient care in the ambulatory care setting. The APP will care for patients with traumatic and degenerative knee and shoulder conditions, patients requiring shoulder reconstruction and replacement, and sports and work related injuries. The APP will work at our offices located at the new orthopedic ambulatory clinic in Henrietta and our location in Brockport. Strong communication and clinical skills required. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 44.71- $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Orthopaedic Services
**Full/Part Time:**
**Schedule:** FT position available, primarily days.(USA-NY-Rochester) Primary Care Internal Medicine (UR Medicine Primary Care-Williamson) - LPN 2 Outpt2024-03-01T05:30:20-05:00https://universityofrochester-veterans.jobs/18AA4032257D48E3A464B28A2AEAD17A26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Come join us! Exciting opportunity to become part of the Primary Care Network team! This is an Internal Medicine practice providing outpatient services for the adult population. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53- 33.19
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT(USA-NY-Rochester) Referral & Prior Auth Rep III2024-03-01T05:19:46-05:00https://universityofrochester-veterans.jobs/14BCD43B3ABF4212A99B2421AB779C3826Responsibilities
**Position Summary:**
Serves as the patient referral and prior authorization specialist, with oversight of data and compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train new staff members.
**Responsibilities:**
+ Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department using Epic Referral work queues. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquire insurance authorization for the visit and, if applicable, any testing; insurance authorization information will be entered in the Epic referral record for the patient, and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the Epic referral record.
+ Performs a needs assessment using information from the electronic medical record to assure the appropriate appointment/procedure is schedule with the appropriate provider; ensuring that accurate patient demographic and current insurance information is captured; adheres tRIM protocols for record verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location and any educational materials if appropriate.
+ Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to insure delivery/receipt.
+ Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker’s compensation carrier to obtain prior authorizations for both standard and complex requests such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier, and coordinating peer-to-peer reviews for denied services.
+ Anticipates insurer’s various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful (i.e., medication could not be utilized due to heart condition). Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention.
+ Determines relevant information needed, based on previous authorization request experience for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival.
+ Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient.
+ Processes outgoing referrals. Discusses with patient options for outside URMC options for care. Assures Meaningful Use requirements are met. Ensures that the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, additional steps will be taken to get this information to the referred to office either via facsimile or mail.
+ Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into Epic following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment.
Other duties as assigned
**Qualifications:**
**Required:**
+ High School diploma
+ 2 years of relevant experience;
+ or equivalent combination of education and experience
+ Demonstrated customer relations skills.
**Preferred:**
+ Medical Terminology, experience with electronic medical records. Demonstrated customer relations skills.
+ Attention to detail
+ Strong Verbal and written communication skills.
+ Excellent organizational and computer skills.
+ Possess a high degree of professionalism, strong work ethic and the ability to maintain a positive attitude when working with internal and external customers.
+ Knowledge of ICD-10 and CPT codes
+ Prior experience in completing Prior Authorizations via phone or insurance payor platforms.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Technician2024-03-01T05:19:46-05:00https://universityofrochester-veterans.jobs/6A4145B4E42540DBB3B2388E1D32BF9826GENERAL PURPOSE:
Assist pharmacist in the operation and maintenance of the pharmacy's drug distribution system, with a focus on quality and accuracy, patient care, and customer service. Under supervision of a pharmacist, and consistent with state, federal and local regulations, prepare medication orders for dispensing. This includes, but is not limited to, processing orders through pharmacy computer system, entering patient information into computer system, operating automated medication management systems and technology, and physically preparing medication doses for pharmacist's review/final check prior to delivery to the patient or patient care areas
**JOB DUTIES AND RESPONSIBILITIES:**
**PREPARATION OF MEDICATION DOSES**
1. Processes orders or dispense requests through the pharmacy computer system; including data entry where applicable.
2. Prepares medication order based on requests or recipes including: obtaining correct medication, determining the number of doses required for the defined time period, packaging medications in accordance with applicable laws, completing logs where required, utilizing safety check procedures where required such as bar code scan confirmation, and assisting the pharmacy in obtaining medication from ancillary areas when needed.
3. Operates and maintains automated systems or technology that is part of the medication preparation process.
4. Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
**MEDICATION STORAGE AND INVENTORY MANAGEMENT**
1. Performs medication area inspections for quality assurance and communicates any immediate concerns to a pharmacist or supervisor for further action.
2. Monitors inventory levels consistent to meet patient care needs and communicates any concerns or recommendations to a pharmacist or supervisor.
3. Stocks medication areas appropriately, including automated systems, to meet the needs of the patient(s) based on demand.
4. Rotates stock effectively, checking expiration dates to minimize waste and remove any expired medications from the area.
5. Ensures proper storage requirements for medications, including oversight of monitoring systems where required for temperature and humidity control.
**CUSTOMER SERVICE**
1. Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff.
2. Triages phone calls and handles medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up.
3. Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner.
4. Maintains patient confidentiality at all times.
**DELIVERY OF MEDICATIONS**
1. Utilizes medication delivery systems efficiently, including pneumatic tube systems and hand-delivery, and performs any required documentation for transfer or tracking of medications.
2. Responds to any urgent requests for medication delivery as overseen by a pharmacist to meet acute needs, including directly to patient care areas, medication stocking areas, or equipment.
**OTHER RESPONSIBILITIES**
1. Able to complete other assigned tasks appropriate for certified pharmacy technicians including projects or assignments overseen by a pharmacist related to the medication use process.
**QUALIFICATIONS:**
High school diploma or equivalent required. Required to be at least eighteen years of age at the time of application. Previous pharmacy experience is preferred. Required to be of good moral character including application of ICARE values. Required to have active certification from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Outpatient Access Rep II2024-03-01T05:19:46-05:00https://universityofrochester-veterans.jobs/7F4E329974BA4D59A3990F7394AF618626GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients’ special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient’s needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS:**
+ High School diploma required
+ 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
**Preferred** :
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database.
+ Demonstrated skills related to achievement of customer satisfaction.
+ Demonstrates the ICARE values to patient, families and staff.
+ Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Nuclear Cardiology Tech2024-03-01T05:19:46-05:00https://universityofrochester-veterans.jobs/B5A310801AC146198C1D232896EDF28926GENERAL PURPOSE:
The staff nuclear cardiology technologist provides/performs a number of tasks in the areas of patient care, technical skills and documentation. He/she practices /follows radiation safety measures and rules when working in the laboratory to reduce radiation exposure and help prevent radiation contamination. The nuclear cardiology technologist explains the procedures to the patient and ensures patient comfort and safety during and after exam. The nuclear cardiology technologists are able to evaluate and address patient’s needs and know how to obtain medical assistance if needed.
Technical skills include: Acquiring and processing images, performing quality control on the CZT gamma camera and the dose calibrator in addition to maintaining the radiopharmacy. The staff nuclear cardiology technologist is responsible for recording and documenting patient data in the eRecord reporting system CUPID. He/she archives patient studies, documents all quality control results according to laboratory guidelines, and orders radiopharmaceuticals. The staff nuclear cardiology technologist is expected to report for his or her shift on time. The staff technologist will incorporate and demonstrate the Strong Commitment ICARE values by conducting themselves in a fair, responsible manner. They will show compassion and respect to patients, families and colleagues. They will strive to provide the best patient care and take responsibility for their actions as part of a team that exemplifies the hospital’s vision.
**RESPONSIBILITIES:**
+ Responsible for obtaining the radiotracer and performing the technical acquisition of patient studies.
+ Responsible for the processing of the patient studies in an efficient and detailed manner.
+ Responsible for the accurate archival and retrieval of patient studies to and from the PACS system.
+ Responsible for daily performance of daily Nuclear Cardiology operational activities, including but not limited to daily QC on the gamma camera(s), daily QC on the dose calibrator, and daily room surveys.
+ Responsible for patient care while they are a patient in the Nuclear Cardiology Laboratory.
+ Responsible for the documentation and maintenance of all quality control data and radiopharmaceutical data in full compliance of the regulations and guidelines of the NRC, NYSDOH and the University’s radiation safety department.
+ Assist in the goals of nuclear cardiology as defined by the Director of Nuclear Cardiology including, but not limited to, updating of methodologies, evaluation and revision of laboratory procedure guidelines and new instrumentation and products, and the investigation of new concepts
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor of Science Degree in Nuclear Medicine from an accredited Nuclear Medicine Program required
+ Must have experience in Nuclear Medicine and Nuclear Cardiology or equivalent combination of education and experience required
+ New York State License in nuclear medicine; or a 6-month temporary license when accredited program is passed and new hire is waiting to pass the NMTCB exam and/or the ARRT(N) exam required
+ Certificate in Nuclear Medicine Technology from an approved Nuclear Medicine program preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.00 - $46.80 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Tech 2, CoreLab2024-03-01T05:19:46-05:00https://universityofrochester-veterans.jobs/C2AFE151C0DD4071B4C25785EBA438B326Responsibilities
**JOB SUMMARY:**
The Technologist is responsible for the timely and accurate test analysis using moderately complex methods and/or instrumentation. The Technologist needs to be detail-oriented, show the ability to think and work independently because of the complexities of our methods. He/She is also responsible for instrument maintenance/standardization, daily quality control and adherence to all laboratory policies. Exercises excellent judgement, utilizes problem-solving and interpersonal skills. Must be flexible, able to work in a team environment and strives to be an ICARE champion.
**KEY RESPONSIBILITIES:**
1. Analyzes patient samples using current, moderately complex laboratory methods/instrumentation (40%)
2. Adheres to quality control and quality assurance protocols (10%)
3. Reports results of patient sample analysis (10%)
4. Performs the duties of Clinical Technologist III or II as needed (10%)
5. Participates in activities supporting laboratory operations, including rotation to alternate lab site (as needed), answers telephone inquiries and performing good documentation practices. (20%)
6. Performs method/instrument troubleshooting as needed (5%)
7. Performs instrument preventative maintenance as scheduled or needed (5%)
8. Participates in the training of other technologists, technicians and/or residents.
**OTHER DEMANDS:**
1. Punctuality and a good attendance record.
2. Adherence to all University, Division and Department Policies.
3. Adherence to all confidentiality requirements for clinical trials and HIPPA.
4. Adherence to all laboratory safety procedure.
5. Participation in continuing education.
6. Reports to work at assigned UR Labs location/site.
7. Performs other duties as needed.
**RELATIONSHIPS/AUTHORITIES:**
Technologists report to the Technical Specialists and Supervisors. Generally, works independently, seeing guidance from laboratory supervisors, and/or Faculty.
**QUALIFICATIONS:**
BS in Medical Technology or BS decree in Chemistry, Biochemistry or Biology with at least 1-year relevant clinical laboratory experience or equivalent combination of education and experience. Must be NYS licensed or eligible for NYS licensure.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.50 - $43.55 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Laboratory Technician III (S)2024-03-01T05:19:46-05:00https://universityofrochester-veterans.jobs/F56CBA037765474C9D03F756E1E41CED26GENERAL PURPOSE:
Regularly provides routine technical support for research activities and/or laboratory support. Applies full range of experience and previous job knowledge; frequently adapts procedures, techniques, tools, materials, and/or equipment to meet specialized needs. Assists with the design of new experiments, multimedia sampling, maintenance, operation and calibration of scientific monitoring equipment for research projects. Responsible for general data collection and assisting with analysis, recruiting participants, and may support and assist other technicians.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Performs simple to moderate technical procedures and experiments according to specific instructions and protocols when initiating and conducting research experiments. Manages data and databases.
2. Maintains records, reports, and inventory. Coordinates consent and assent; administers individual interviews, surveys, and experimental protocols. May assist with the development of research protocols including literature reviews. Performs general data collection during research studies. Records experimental data; collect/ tabulate/ calculate data. Prepare solutions.
3. Assists with purchasing routine lab supplies, collect receipts and monitor expenditures, installs, maintains and repairs general equipment; may do design modifications and fabricate mechanical or electronic equipment depending on area of assignment.
4. May provide general support and supervision of lower level technicians.
5. Work closely with staff to understand the principles of compliance, confidentiality, and other ethical obligations involved in conducting research.
6. May assist faculty and students in the use of equipment. Administers experiments as needed and provides some analysis and interpretation of results as appropriate.
7. Keeps current with industry standards, best practices and trends in health sciences. Attends/participates in weekly lab meetings, and, as appropriate, institutes and seminars.
Other duties as assigned
**QUALIFICATIONS:**
High school diploma or GED required; Associate's degree in Health Science, Biology, Chemistry or other science related field of study preferred. 2 years of experience performing basic sampling, monitoring or research activities; compiling and collecting data and preparing reports required or equivalent combination of education and experience. OSHA safety requirements; scientific methods required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Primary Care-Family Medicine in Perry- LPN 2 Outpt2024-03-01T05:19:15-05:00https://universityofrochester-veterans.jobs/395FB45206A940D586F3231BA42BE61426Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Family Medicine practice providing outpatient services for all ages from Newborn to Senior. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. Pediatric experience preferred. At least 6 months in direct nursing care preferred but not required.All interested applicants submit resume to Nursing Recruitment, Box 619-19. EOE Minorities/Females/Protected Veterans/Disabled
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.33-$33.19
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** Days Monday-Friday, No Holidays!(USA-NY-Rochester) Ophthalmic Tech 32024-02-29T06:02:40-05:00https://universityofrochester-veterans.jobs/DB09962F43B546E38BF73BC3792E791326POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Nurse, RN2024-02-29T06:02:31-05:00https://universityofrochester-veterans.jobs/74F135D64CC44AF08F3DA0CCF65FB42C26POSITION SUMMARY:
The Research Nurse will work daily to implement research interventions aimed at improving asthma care delivery and reduce morbidity for children in the Rochester community. The Research Nurse will regularly communicate with both internal and external parties (i.e., caregivers and children, primary care and specialist providers, school health staff, pharmacists, insurance companies, etc.) to provide guideline-based asthma care, and will provide ongoing education and support to internal/external parties around asthma care through Zoom, telephone, and in-person (homes, schools, etc.) communication. The Research Nurse will adhere to research protocols, maintain timely communication with families and medical providers, and will track and record intervention components in a database. The Research Nurse will also support other research needs as necessary, including study recruitment, obtaining informed consent, administering surveys, conducting medical record reviews, and supporting dissemination of results. The Research Nurse will have appropriate clinical knowledge, excellent communication and organizational skills, and passion to support and advocate for children and families from marginalized communities. The position requires a flexible schedule, a valid driving license and personal vehicle for travel into the community.
**RESPONSIBILITIES:**
+ Carefully review health data collected for multiple complex research interventions, and under direction of the PI, draft appropriate treatment regimens based on national guidelines to support the implementation of several complex-NIH funded research trials.
+ Coordinate clinical care delivery between participants and healthcare providers, school health staff and others. Travel to homes, pharmacies, and schools to implement asthma care interventions. Conduct asthma education and support to families via Zoom, telephone and in-person. May utilize telemedicine platforms (Tytocare) to implement interventions.
+ Communicate daily with caregivers and patients of research trials, primary care and specialist providers, pharmacists, school health staff, insurance companies, and others to ensure the timely and appropriate delivery of the asthma care for interventions. Primary contact for all intervention-specific, asthma, and asthma medication questions or concerns. Present intervention details during annual school-nurse orientation, and semi-annually to provider offices. Provide links to community resources as necessary.
+ Maintain meticulous documentation of intervention details in an online database to track delivery of asthma intervention components, and document any issues or concerns. Provide weekly status reports to PI and Program Director on intervention outcomes.
+ Participate in additional research activities, including screening potential participants for eligibility, obtaining informed consent, administering surveys, collecting data from medical records and school records, and supporting dissemination of results. Participate in weekly staff meetings and help lead the annual Community Advisory Board meetings. Other duties as assigned.
**QUALIFICATIONS:**
+ NYS Nursing license (RN or NP) and a bachelor’s degree with major course work in an appropriate health, social or similar field and a minimum of 1-3 years of relevant work experience (pediatric nursing, counseling, public health, community¿based programming, etc.) required.
+ Certification in Asthma Education (AE¿C®), as well as advanced knowledge of guideline¿based clinical asthma care preferred.
+ Minimum 1 year of relevant experience with local, community¿based healthcare systems and/or programs serving historically marginalized children and families required.
+ Prefer 2-3 years of relevant experience.
+ Demonstrates excellent skills in organization and communication including communications with extramural agencies, officials, primary care physicians and investigators required.
+ Must be flexible, empathetic, able to engage effectively with diverse children, adolescents and caregivers required.
+ Demonstrates efficiency in prioritizing assignments, proactively resolving problems, and recommending and implementing continuous quality improvements required.
+ Background in clinical and translational research, including study design, and implementation preferred.
+ Must have a car and valid driver’s license and be willing to travel to schools, homes, and other local sites required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $29.76 - $41.68 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Rehabilitation Mobility Tech2024-02-29T05:45:10-05:00https://universityofrochester-veterans.jobs/E7B04B292A314ED89E34F947D562137A26GENERAL PURPOSE:
The Rehabilitation Mobility specialist will support patient mobility on the acute care units in sessions under indirect supervision of the therapy teams. The Rehab Mobility Specialist will use safe patient handling equipment, transfer devices, and protective equipment in accordance with guidelines and vendor specifications.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Mobility: Supports patient participation mobility program under indirect supervision per plan of care established by therapy team (PT/OT/PTA/OTA. Including (but not limited to): walking patients, transferring patients, positioning patients, and assisting patients with independent completion of mobility tasks.
2. Communicates with the therapy team (PT/OT/PTA/OTA) changes in patient status and seeks assistance when necessary to provide safe, reliable care
3. Prioritizes care for the patients they are assigned to see on a given day.
4. Completes documentation as required for reporting patient function and participation
5. Yearly training and competencies in safe patient handling, Range of Motion, transfer training, positioning, gait training, self-care training, and strength training.
Other Duties as Assigned.
**QUALIFICATIONS:**
High School Diploma or GED preferred; Bachelor's Degree in Exercise Science or related field OR completion of one or more semesters at accredited PT, OT, SLP Program or other health field preferred. No experience required; One year of patient care experience preferred. Proficient in basic word processing and computer data entry required. Safe Patient Handling within 12 months of hire preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech 32024-02-29T05:45:09-05:00https://universityofrochester-veterans.jobs/07A95CB2F3AB47B3A122B5F4D43B95A426POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Health Data Coordinator III2024-02-29T05:45:09-05:00https://universityofrochester-veterans.jobs/1CE316C862034855A7934A0FE3F009EE26GENERAL PURPOSE:
**HYBRID Office/Home:**
This role may have the option to work a Hybrid-remote schedule. Must demonstrate the ability to cultivate team based care in a professional and positive manner by using both effective verbal and written communications, regardless of work location. This position is responsible for primary care population health management and performance improvement of clinical quality metrics such as breast cancer screening, colon cancer screening, diabetes management, hypertension management, pediatric well child checks, lead screenings, and immunizations. Provides ongoing data collection, tracking/monitoring, analysis, reporting and outreach on these key benchmarks. Offers data-driven support for operational efforts related to payer contracts, provider compensation incentives, and overall population health tied to improving these metrics. Collaborates with practice teams on quality and process improvement initiatives by compiling and reporting data trends on quality projects focused on moving these clinical care measures.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Comprehensive Data Tracking & Monitoring: Independently analyzes several clinical metric dashboards and practice progress through identifying trends, patterns, or sudden compliance changes based on autonomous data interpretation and evaluation. Independently generates, maintains, and delivers clinical quality metric reports for provider's quality metric performance. Exercises individual discretion by proactively reporting any data integrity issues noticed through ongoing chart reviews. Drives successful patient outcomes in alignment with valued based contracts. Supports provider performance for clinical quality metrics by maintaining accurate records, providing documentation and performing patient outreach through the gap closure management process. Propels accurate provider patient panel management by conducting direct outreach to active vs inactive patients to: confirm if they still consider the practice their main provider and need to reestablish care after time away, or determine if they now see other primary care providers necessitating documentation updates in their medical records for accurate reflection of their full care team across systems.
2. Population Health Management: Performs comprehensive pre-visit planning by independently reconciling individual patient charts in eRecord, utilizing various portals and databases to ensure charts are up-to-date before appointments. This includes identifying any missing test results, exams, or other clinical data and retrieving outstanding records to complete chart documentation. Leverages strong working knowledge of EMR and other systems to efficiently gather necessary pre-visit information. Autonomously supports providers by placing orders or referrals, (per protocol) to review and approve for the clinical quality metrics regarding preventive care and chronic care management. Serves as main liaison between specialty provider offices or imaging and the primary care providers regarding care coordination and follow-up care for patients. May independently coordinate or schedule primary care provider appointments for patients to receive medical services for preventive care and chronic care management based on individual assessment.
3. Gap Closure Management: Independently identifies gaps in care by proactively reviewing patient records to determine missing preventative, chronic, or follow up care across patient populations clinical quality metrics. Performs comprehensive outreach through various modalities including but not limited to, phone calls, letters, and/or patient portal messages. Leverages analytical reports and dashboards to closely monitor outstanding quality health care metrics and measure progress. Serves as main driver of quality improvement/gap closure for patient population by taking accountability to improve benchmark metric performance.
4. Data Entry: Maintains excellent record keeping of clinical quality metrics for the patients by populating records into the electronic medical record which aids in achieving goals set by incentivized payer contracts and supports provider compensation. Independently requests records from specialty provider offices or imaging facilities and follows data entry standards to ensure accurate record keeping for high-quality patient care.
5. Team-Based Care: Takes ownership as co-lead for practice-based teams supporting annual NCQA renewal recognition with the Practice Manager, including independently attending meetings and providing necessary reports to complete renewal application. Proactively builds strong working relationships with all practice staff and providers through everyday collaborative interactions. Exercises autonomous judgment in working with staff/faculty to enable high-quality care. Identifies and executes best practice workflows, collaborating with the practice team to promote the achievement of high-quality health care metrics. Works in partnership with providers to determine action plans for performance improvement based on own data-driven recommendations.
**QUALIFICATIONS:**
+ 2 years of post-high school education required.
+ 2 years of related experience, including at least 1 year clinical, operational, quality data collection and reporting experience required or equivalent combination of education and experience.
+ Excellent time management, interpersonal, communication, and organizational skills with attention to detail and ability to work independently required.
+ Ability to interface effectively with a broad array of individuals including but not limited to patients, providers, nurses, managers, and other staff required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ophthalmic Tech 32024-02-29T05:45:09-05:00https://universityofrochester-veterans.jobs/1EF29B60EC394B01B03BBE3035431A6526POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Nuclear Cardiology Tech2024-02-29T05:45:09-05:00https://universityofrochester-veterans.jobs/205A50E1E2A14C73A6D4E39F53936E7226GENERAL PURPOSE:
The staff nuclear cardiology technologist provides/performs a number of tasks in the areas of patient care, technical skills and documentation. He/she practices /follows radiation safety measures and rules when working in the laboratory to reduce radiation exposure and help prevent radiation contamination. The nuclear cardiology technologist explains the procedures to the patient and ensures patient comfort and safety during and after exam. The nuclear cardiology technologists are able to evaluate and address patient’s needs and know how to obtain medical assistance if needed.
Technical skills include: Acquiring and processing images, performing quality control on the CZT gamma camera and the dose calibrator in addition to maintaining the radiopharmacy. The staff nuclear cardiology technologist is responsible for recording and documenting patient data in the eRecord reporting system CUPID. He/she archives patient studies, documents all quality control results according to laboratory guidelines, and orders radiopharmaceuticals. The staff nuclear cardiology technologist is expected to report for his or her shift on time. The staff technologist will incorporate and demonstrate the Strong Commitment ICARE values by conducting themselves in a fair, responsible manner. They will show compassion and respect to patients, families and colleagues. They will strive to provide the best patient care and take responsibility for their actions as part of a team that exemplifies the hospital’s vision.
**RESPONSIBILITIES:**
+ Responsible for obtaining the radiotracer and performing the technical acquisition of patient studies.
+ Responsible for the processing of the patient studies in an efficient and detailed manner.
+ Responsible for the accurate archival and retrieval of patient studies to and from the PACS system.
+ Responsible for daily performance of daily Nuclear Cardiology operational activities, including but not limited to daily QC on the gamma camera(s), daily QC on the dose calibrator, and daily room surveys.
+ Responsible for patient care while they are a patient in the Nuclear Cardiology Laboratory.
+ Responsible for the documentation and maintenance of all quality control data and radiopharmaceutical data in full compliance of the regulations and guidelines of the NRC, NYSDOH and the University’s radiation safety department.
+ Assist in the goals of nuclear cardiology as defined by the Director of Nuclear Cardiology including, but not limited to, updating of methodologies, evaluation and revision of laboratory procedure guidelines and new instrumentation and products, and the investigation of new concepts
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor of Science Degree in Nuclear Medicine from an accredited Nuclear Medicine Program required
+ Must have experience in Nuclear Medicine and Nuclear Cardiology or equivalent combination of education and experience required
+ New York State License in nuclear medicine; or a 6-month temporary license when accredited program is passed and new hire is waiting to pass the NMTCB exam and/or the ARRT(N) exam required
+ Certificate in Nuclear Medicine Technology from an approved Nuclear Medicine program preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.00 - $46.80 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Nuclear Cardiology Tech2024-02-29T05:45:09-05:00https://universityofrochester-veterans.jobs/2832F5CD14F64A1E843192757F0FB52826GENERAL PURPOSE:
The staff nuclear cardiology technologist provides/performs a number of tasks in the areas of patient care, technical skills and documentation. He/she practices /follows radiation safety measures and rules when working in the laboratory to reduce radiation exposure and help prevent radiation contamination. The nuclear cardiology technologist explains the procedures to the patient and ensures patient comfort and safety during and after exam. The nuclear cardiology technologists are able to evaluate and address patient’s needs and know how to obtain medical assistance if needed.
Technical skills include: Acquiring and processing images, performing quality control on the CZT gamma camera and the dose calibrator in addition to maintaining the radiopharmacy. The staff nuclear cardiology technologist is responsible for recording and documenting patient data in the eRecord reporting system CUPID. He/she archives patient studies, documents all quality control results according to laboratory guidelines, and orders radiopharmaceuticals. The staff nuclear cardiology technologist is expected to report for his or her shift on time. The staff technologist will incorporate and demonstrate the Strong Commitment ICARE values by conducting themselves in a fair, responsible manner. They will show compassion and respect to patients, families and colleagues. They will strive to provide the best patient care and take responsibility for their actions as part of a team that exemplifies the hospital’s vision.
**RESPONSIBILITIES:**
+ Responsible for obtaining the radiotracer and performing the technical acquisition of patient studies.
+ Responsible for the processing of the patient studies in an efficient and detailed manner.
+ Responsible for the accurate archival and retrieval of patient studies to and from the PACS system.
+ Responsible for daily performance of daily Nuclear Cardiology operational activities, including but not limited to daily QC on the gamma camera(s), daily QC on the dose calibrator, and daily room surveys.
+ Responsible for patient care while they are a patient in the Nuclear Cardiology Laboratory.
+ Responsible for the documentation and maintenance of all quality control data and radiopharmaceutical data in full compliance of the regulations and guidelines of the NRC, NYSDOH and the University’s radiation safety department.
+ Assist in the goals of nuclear cardiology as defined by the Director of Nuclear Cardiology including, but not limited to, updating of methodologies, evaluation and revision of laboratory procedure guidelines and new instrumentation and products, and the investigation of new concepts
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor of Science Degree in Nuclear Medicine from an accredited Nuclear Medicine Program required
+ Must have experience in Nuclear Medicine and Nuclear Cardiology or equivalent combination of education and experience required
+ New York State License in nuclear medicine; or a 6-month temporary license when accredited program is passed and new hire is waiting to pass the NMTCB exam and/or the ARRT(N) exam required
+ Certificate in Nuclear Medicine Technology from an approved Nuclear Medicine program preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.00 - $46.80 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-02-29T05:45:09-05:00https://universityofrochester-veterans.jobs/284231D2CFDF4C469A429A7D5DBFAA9F26POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**TYPICAL DUTIES:**
**Provider Assistant**
+ Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval.
+ Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
+ Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider's patient notes.
+ Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
+ Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
+ Researches hospital medical records for information requested by physicians, insurance companies and attorneys.
**Surgical/Procedure Scheduling**
+ Decides, using independent judgment, the order of daily surgeries and ambulatory procedures based upon patient's medical conditions and severity.
+ Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Using independent judgment, authorizes overbooking and rearranging of surgeons Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
+ Orders all necessary surgical/procedure equipment, devices and medication based on application of protocols needed to conduct the surgery/procedure. Follows up to confirm that order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials and locations are ready for surgery/procedures as scheduled.
+ Based on the nature of the surgery/procedure, varies patient education and follow up details accordingly in relation to pre-operative readiness and post-operative rehabilitation expectations and activities. Is accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
**Patient Liaison**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing disability paperwork.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Serves as main point of contact for patient pre- and post-operative.
**QUALIFICATIONS:**
+ High School Diploma required.
+ Minimum of 2 years of relevant experience required or an equivalent combination of education and experience.
+ Experiences with surgical/appointment scheduling software and electronic medical records preferred.
+ Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Rehabilitation Mobility Tech2024-02-29T05:45:09-05:00https://universityofrochester-veterans.jobs/3EFB973E60CC4DFC8DD65E1704752F3726GENERAL PURPOSE:
The Rehabilitation Mobility specialist will support patient mobility on the acute care units in sessions under indirect supervision of the therapy teams. The Rehab Mobility Specialist will use safe patient handling equipment, transfer devices, and protective equipment in accordance with guidelines and vendor specifications.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Mobility: Supports patient participation mobility program under indirect supervision per plan of care established by therapy team (PT/OT/PTA/OTA. Including (but not limited to): walking patients, transferring patients, positioning patients, and assisting patients with independent completion of mobility tasks.
2. Communicates with the therapy team (PT/OT/PTA/OTA) changes in patient status and seeks assistance when necessary to provide safe, reliable care
3. Prioritizes care for the patients they are assigned to see on a given day.
4. Completes documentation as required for reporting patient function and participation
5. Yearly training and competencies in safe patient handling, Range of Motion, transfer training, positioning, gait training, self-care training, and strength training.
Other Duties as Assigned.
**QUALIFICATIONS:**
High School Diploma or GED preferred; Bachelor's Degree in Exercise Science or related field OR completion of one or more semesters at accredited PT, OT, SLP Program or other health field preferred. No experience required; One year of patient care experience preferred. Proficient in basic word processing and computer data entry required. Safe Patient Handling within 12 months of hire preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech 32024-02-29T05:45:09-05:00https://universityofrochester-veterans.jobs/45B9D06E04654819A763EE6D51DECEA826POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Asst Director, Clin Admin 22024-02-29T05:45:09-05:00https://universityofrochester-veterans.jobs/62A27E838F6B45EBB711E35AAFF647E026GENERAL PURPOSE:
Serves as the senior administrator and provides direction and oversight of all administrative needs for the Divisions of Neonatology and Breastfeeding and Lactation Medicine. These divisions consist of over 100 faculty, advanced practice providers and staff working in research, education, and clinical activities. This position serves as the financial officer for both divisions and is an advisor to the Leadership Committee of the Division of Neonatology. This role is also responsible for navigating faculty and staffing issues such as recruiting, effort management, and professional development. This is a leadership position that requires extensive coordination and communication with staff and resources throughout the University.
**RESPONSIBILITIES:**
**Operations: (40%)**
+ Responsible for administrative and clinical operations; provide direction to administrative assistants and the clinical/ancillary staff in Pediatric inpatient and outpatient clinics; one in the Ambulatory Care Facility offsite
+ Prepares faculty packages and program expansions across divisions
+ Oversees the coordination of information needed for faculty recruitment, offer letters, onboarding, reappointment and Promotion. Takes part in oversight of faculty salary and effort benchmarking
+ Approves all expenditures in accordance with budgets and UR policy
+ Attends and reports out all clinical faculty, research faculty, executive faculty and gift account committee meetings
+ Responsible for assisting in creating and maintaining complex NICU attending schedule for two hospital systems (UR and RGH)
+ Monitors all internal regulatory and external HR/faculty requirements for two hospital systems (HIPAA, health assessments, and other mandatories)
+ Works with advanced practice providers (APPs) to ensure support for a group of 57 APPs and 3 APP fellows
+ Works closely with research administrators and PIs to monitor faculty effort, staffing, research spending and compliance
+ Establishes and maintains environment conducive to effective communication and problem resolution
+ Participate with faculty in the planning, design, and implementation of program changes. Includes oversight of clinic templates and schedules to ensure efficient and safe patient flow and provider satisfaction.
+ Interpret policy and regulations; establish division policies to meet operational needs.
+ Establishes strong relationships with key individuals/offices within the department and the medical center, including HR, Purchasing, Accounts Payable, URMFG and SMH administrative, billing, and financial offices, etc.
+ Special projects as needed.
**Fiscal Administration: (35%)**
+ Serve as the financial officer for the divisions. Responsibilities include preparation of the operating budgets, preparing recommendations and controlling budgets; long-range projections; and approving expenditures. Prepare and review financial reports with the COO and the Division Chiefs, including but not limited to:
+ Inpatient and outpatient services performed
+ Analysis and report of current service trends
+ Revenues generated from the above service
+ Review of expenses as they relate to the operating budget
+ Tracks clinical productivity and develops volume projections for budgeting and other purposes. Identifies and reports on key metrics to support successful management of the Divisions. Ensures these are reported and distributed appropriately to the faculty and appropriate staff.
+ Participate in all phases of development, submission, and implementation of business plans (BIPs via Axiom) related to new programs/clinical services/expansions and faculty recruitment.
+ Coordinate capital budget needs, including furniture, office equipment, and clinical equipment inventory replacement program.
+ Use of reporting and data mining applications in Excel, UR Financial Workday, Axiom, eRecord/EPIC, and McKesson for tracking and reporting purposes.
**Personnel Management: (15%)**
+ Establish and maintain an environment conducive to effective communication and problem resolution, modeling and setting expectations for ICARE values and behaviors.
+ Select and supervise support staff, providing for their training, development, and evaluation of their performance.
+ Counsel staff, acting on matters of discipline, promotion, salary, and other personnel issues.
+ Coordinate and review all requests for new and replacement positions, initiating all personnel action forms in conjunction with the Department CFO, COO, and HR Business Partner. Initiate budget and FTE modification as needed.
+ Coordinate salary recommendations and monitor staff compensation levels to ensure equity.
+ Assists in coordinating the submission of documents needed for faculty recruitment, medical staff credentialing, reappointment, and promotion, including faculty recruitment forms, personnel action forms, etc.
+ Oversee the request for medical staff appointments and insurance provider credentialing for faculty and advanced practice providers.
**Information Technology/Space Planning: (5%)**
+ Identify and coordinate all technology-related equipment purchases and implementations.
+ Coordinate all facilities planning and space projects, including oversight of the Neonatology and Breastfeeding and Lactation Medicine divisional office space and off-site outpatient clinic.
+ Responsible for the accurate and timely completion of the online space survey.
**Marketing/Communications: (5%)**
+ Coordinate all marketing efforts.
+ Review and ensure that all web-based information is up-to-date.
**QUALIFICATIONS:**
**Required:**
+ Bachelor’s degree required.
+ Master’s degree, equivalent course work, or specialized experience in an appropriate field related to the assignment is desirable.
+ 5-7 years relevant experience, including at least two years at a managerial level.
+ Demonstrated success as a leader with progressive experience as a practice/division administrator.
+ Excellent oral and written communication skills.
+ High levels of emotional intelligence.
+ Ability to manage budgets in excess of $5.0M, develop business proposals, analyze practice trends and physician and staff efficiency.
+ Knowledge of UHC benchmarks, eRecord, McKesson Spotfire, URBudget, URFinancials, P2P, IBM Cognos, Kentico and GEMS preferred.
**Preferred:**
+ CLASP
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $95,306 - $142,979 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Mgr, Clinical Administration2024-02-29T05:45:09-05:00https://universityofrochester-veterans.jobs/6A490CC74367444999ACC033F85889F226GENERAL PURPOSE:
The Clinical Director for Adult Ambulatory Mental Health and Wellness serves as a member of the Department of Psychiatry Ambulatory Leadership Team and the Community Division Leadership Team. The Clinical Director, in collaboration with the Medical Director of Adult Ambulatory Mental Health and Wellness, is accountable for ensuring that the services, including General Adult Ambulatory, Triage Team, Lazos Fuertes, and Deaf Wellness Center, meet all applicable regulatory and clinical standards for patient access and service delivery, documentation and treatment planning. The Clinical Director is also accountable for ensuring fiscal viability by ensuring adequate staffing levels of qualified staff and adequate infrastructure and processes for meeting productivity standards to meet clinical demand. The Clinical Director also engages in strategic planning and implementation of strategic initiatives in response to the evolving health care environment and payment structures.
Subscribes to the Department’s goal of creating a culturally competent environment by treating patients/families, trainees, research subjects and co-workers in a sensitive and caring manner with appropriate attention to cultural differences. Participates in available cultural competence events and trainings. Carries out responsibilities with considerable latitude for independent judgment. Fosters and enables a positive work environment by modeling the I CARE values.
**RESPONSIBILITIES:**
+ Develop and implement processes for intakes, enrollment, treatment planning and discharge consistent with URMC and Department of Psychiatry policies and procedures and OMH and Joint Commission regulatory requirements.
+ Partners with the Division Administrator and Sr Administrator of Ambulatory services to ensure recruitment, retention and monitoring of front-end operations for screening, registration, check out and all activities associated with individual patient encounters on a daily basis.
+ Identify and leverage opportunities for expanding types of number of clinical services to meet community need and work with the Division Administrator to develop Business Improvement plans.
+ Work the Department of Psychiatric Clinical Risk Management and Quality Improvement Team to respond to patient/family concerns, develop, andimplement corrective action plans as indicated to improve quality of service in the clinic.
+ Working with the Adult Ambulatory Medical Director, develops and implements staffing plans for faculty, clinical and support staff FTEs to meet clinical demand in a timely way but maintaining staffing to authorized levels through proactive recruitment and retention activities
+ Establish and monitor clinical schedules of clinicians within the clinics consistent with FTE and access standards
+ Actively monitor and evaluate clinical productivity against projected targets and make adjustments through appropriate channels as indicated.
+ Apply for an Integrated Outpatient License for the Adult Ambulatory Clinic through OMH and develop a strategic implementation plan with Strong Recovery clinical leadership to integrate Substance Abuse Treatment with Mental health Treatment on a daily basis.
+ Monitor and evaluate trends in community demand and opportunities for improved timely access through walk-in or other form of crisis service within the clinic for those in active crisis who can be safely managed in an outpatient setting.
+ Establish effective partnerships with community human service agencies in the City to achieve culturally sensitive, community relevant clinical services that take into account social determinants of health.
+ Establish and facilitate routine staff meetings and staff development offerings for the clinic to ensure timely communication, engagement of staff in problem- solving and continue to develop professional and clinical expertise.
+ Participate in Department’s Ambulatory Leadership and Community Division Clinical Leadership meetings to facilitate seamless transitions of care from emergency rooms and inpatient units.
+ Participate in the Department of Psychiatry Quality Steering Committee and Incident Review Committee meetings.
+ In collaboration with the other Discipline Chiefs, the Sr. Administrator, and the HR Business Partner, oversees and facilitates human resource functions throughout the Strong Minds clinic and ensures compliance with University Personnel Policies.
+ Monitors staff satisfaction, in concert with discipline and divisional leaders, and initiates actions to ensure high levels of engagement. Articulates goals and objectives to establish a service culture of caring and excellence, and to provide a first-rate experience for customers (patients, referring providers, and faculty). In collaboration with the Sr. Administrator and other Discipline Chiefs, works to develop opportunities for staff with respect to training and professional development, performance evaluations, and counseling on matters of discipline.
Other duties as assigned.
**QUALIFICATIONS:**
+ Master’s degree in a clinical discipline and 5 years of related clinical, supervisory and administrative experience; Requires the person in the position to have and maintain status as a Qualified Health Professional including professional licensure in NYS.
+ 5 years, minimally, of relevant experience in personnel, fiscal, and resource management relevant to the operations of complex clinical service systems required.
+ Demonstrated ability to be flexible and responsive in rapidly evolving health care environments. Excellent organizational and communication skills. Ability to lead in a positive, goal-directed manner preferred.
+ Clinical Licensure in NYS required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $58,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech 32024-02-29T05:45:09-05:00https://universityofrochester-veterans.jobs/A96CC57B63F149C8B78FA31C2009AE8226POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Referral & Prior Auth Rep III2024-02-29T05:45:09-05:00https://universityofrochester-veterans.jobs/F9E24FFB05F04D8CB178844538DBC71626POSITION SUMMARY:
Serves as Dentistry’s Medicaid/Medicaid Managed Care prior authorization specialist, with oversight of data and compliance to enterprise standards and prior authorization guidelines. Accountable for communicating with departments clinical and non-clinical staff to obtain complete prior approval requests. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train clinical and non-clinical staff members.
**TYPICAL DUTIES:**
+ Uses independent judgment to review, examine, research and apply
+ The Medicaid Dental Guidelines to approve or deny prior authorization request.
+ Uses previous authorization approvals and denial experience, for consistency in approval or denial process.
+ Anticipates insurer’s requirements and ensures the prepared request by applying prior decisions and specialty/sub-specialty knowledge of the following:
+ General dental experience and terminology as well as sub specialty dental office experience,
+ Extensive knowledge of Current Dental Technology codes and definitions (CDT)
+ Insurance policies
+ Permissible and non-permissible requests,
+ Necessary and appropriate dental terminology to use in order to approve claim.
+ Applies above listed knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm.
+ Resolves obstacles presented by the Medicaid Guidelines by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and EIOH, perseveres with the process to ensure as many applications are approved as possible.
+ Work with Administrator to develop process improvements, implement efficiencies and increase accuracy of prior approval process. Provides regular data to Administrator on department compliance.
Other duties as assigned.
**QUALIFICATIONS:**
+ High school degree and a minimum of three years of relevant dental experience required.
+ Dental Assistant or Associate’s degree in Dental, Medical, Secretarial or related field preferred.
+ Dental Terminology, Knowledge of Dental Medicaid Guidelines preferred.
+ Experience with electronic medical records preferred.
+ Demonstrated customer relations skills preferred.
+ Strong proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint preferred.
+ The individual should have the ability to work effectively with peers, leadership, and faculty; the ability to manage high volume of prior authorizations, maintain a high degree of confidentiality, prioritize duties and perform professionally under pressure and with limited direction. Must have excellent analytical and problem-solving skills, be very detail oriented, organized, self-motivated to follow through on requests, without requiring follow-up preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Outpatient Access Rep III2024-02-28T05:46:57-05:00https://universityofrochester-veterans.jobs/E5E799103B524CDA8F16CE59706F04B126GENERAL PURPOSE:
Coordinates activities of Outpatient Access Specialists. Acts as a resource to staff performing those functions in a clinic setting. Monitors and assures that all functions are completed in an accurate, efficient, and customer friendly manner. Coordinates all staff training activities. Assists clinic supervisor or manager through various aspects of operational support which may include assisting with lead duties such as personnel related matters, including performance evaluations, and developing plans for improvement in staff member's completion of assigned activities. Other duties may include being the front office eRecord superuser, assist with workflow design and implementation and serve as the front office expert supporting referral coordination, prior authorizations as well as be assigned as main provider support. The Outpatient Access Lead/Expert will be responsible for monitoring own performance on assigned tasks; is self-directed. Expert at making complex decisions independently and assists staff in complex decision making and adaptation to technology and systems used. Trains and coordinates the assignment and duties of Outpatient Access Specialists and those of less experienced support staff. Performs at a fully meets and often exceeds or consistently exceeds level.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Performs duties of Outpatient Access Specialists as required by departmental needs. Sets the standard for customer service, accuracy, and efficiency in the Outpatient Access work areas.
2. May take on one or more of these specialized functions, as assigned:
3. Human Resource duties assisting the Clinic/Practice Manager such as personnel-related matters: Schedules staff work time, verifies time worked for supervisor in management of HRMS, and handles sick calls and vacation coverage needs. Provides input to supervisor on staff performance for evaluations and/or performance reviews. Works with supervisor to assure that all clerical functions are completed by available staff, assigns staff to special projects as needed. Acts as area authority in absence of supervisor.
4. Prior Authorizations: Prepares and provides multiple, complex details and facts to insurance carrier or worker's compensation carrier to obtain prior authorizations for both standard and complex imaging, or non-invasive procedures. Uses independent judgement to examine research and assemble necessary patient information via the scheduling system and multiple areas of the electronic medical record. Decides based on previous authorization approvals and denial experience, the relevant information to be included in the request.
5. Referral Coordination: Manages in-basket and referral work queue processing. Assembles from multiple tabs within the electronic medical record, the necessary details to identify what referral is needed. Determines if preliminary testing (i.e. Imaging) is needed based on office practices and procedures and is responsible for explaining to patient, assisting with scheduling and for completeness prior to office visit. Gathers documents as requested. Completes the referral request in the electronic medical record system once the patient has been seen by entering a new status as closed.
6. Direct Provider Support: Works one-to-one with assigned provider or multiple providers. Manages that providers schedule including template management and patient appointment scheduling. Oversees provider In- Basket to send messages and reminders for labs, etc. Address post visit items such as paperwork including form completion, letter templates and obtaining medical records, etc.
7. Coordination of operational activities: Identifies, implements and monitors operational changes to improve clinic functioning in conjunction with supervisor and other clinic staff. Updates and creates new policies and procedures. Incorporates new functions into the role of the Outpatient Access staff as needed.
8. Training: Coordinates all activities around staff training both internal and external to department. Once a staff member has been hired, schedules training through education services and eRecord. Creates schedule for new staff to learn clinic functions; monitors staff compliance with in-services/competency achievement. Develops programs of further education for staff. Works with supervisor to enhance education and interdisciplinary work on the unit.
9. Financial account management: On a daily basis reviews Dashboard for front end staff compliance to enterprise metrics. Where appropriate, follows-up with providers to reconcile discrepancies, and provides recommendations to supervisor for updates to workflows.
10. Template Management: Works with faculty practice and clinic representatives to maintain clinic schedules, instructs appointment scheduling staff regarding schedule changes, and pro-actively reviews future schedules to identify problems. Reviews management reports and actual schedules and reports to supervisor trends affecting the schedules and recommends changes to improve patient flow.
11. Patient Experience and Employee Engagement: Role models excellent customer service to patients and their families, providers and staff. Serves as a focal point for handling complaints, initiates service recovery activities, and serves as front-line trouble shooter and problem solver.
12. Partnering with the Clinic/Practice Manager implements activities with Outpatient Access staff that will improve the office culture and employee engagement.
13. Performs other duties as required, including attendance at Ambulatory Manager meeting or eRecord superuser meetings, working on special projects for Ambulatory Care, and working with faculty practices or other providers on special projects and reviewing workflows. Interfaces with leaders from the registration insurance mgmt. dept., enterprise training, patient financial services office and others as required of role.
**QUALIFICATIONS:**
+ High School Diploma required.
+ 2 years of experience in an administrative capacity or customer service field required or an equivalent combination of education and experience.
+ Medical terminology experience preferred as well as expert knowledge of referral coordination, prior authorization and/or a demonstrated ability to train.
+ Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Pharmacy Technician Trainee2024-02-28T05:46:51-05:00https://universityofrochester-veterans.jobs/11678A8FA81545BA9B39153C22DC774226GENERAL PURPOSE:
The main responsibility of pre-certified technicians in training will be to train in the role of a pharmacy technician and prepare to pass the PTCB Pharmacy Technician Certification Exam and becoming a Certified Pharmacy Technician. This will include hands on training in the employee's main work area. Within the first 6 months of employment, new employees with no previous pharmacy experience will enter into the Pharmacy Technician University (PTU) program, which will include didactic learning, simulations, and experiential rotations, and is typically completed in 12 weeks after passing the final exam. New employees with previous pharmacy experience may discuss an alternate pathway to certification with the Pharmacy Education Administrator. The goal is to move employees into a Certified Pharmacy Technician position within 12 months of employment. Responsibilities and tasks are consistent with state, federal and local regulations, consistent with the functions of a pharmacy technician.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Medication Preparation: Train and participate in medication preparation activities. This may include, but is not limited to: Preparing medication order based on requests or recipes; Obtaining Correct medication; Determining the number of doses required for the defined time period; Packaging medications in accordance with applicable laws; Completing logs where required; Utilizing safety check procedures where required; Operates and maintains automated system or technology as training allows; Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
2. Medication Delivery: Train and participate in efficient medication delivery activities. This may include, but is not limited to: Utilizing pneumatic tube system; Hand delivering patient medications; Documentation and for transfer and tracking of medications as required.
3. Medication Storage and Inventory Management: Train and participate in medication storage and inventory management activities. This may include, but is not limited to: Stocking medication areas appropriately, including automated systems where applicable; Rotating stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area;
4. Customer Service: Train and participate in customer service activities related to the main pharmacy work area. This may include, but is not limited to: Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff; Triaging phone calls and handling medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up; Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner; Maintains patient confidentiality at all times.
5. Preparation for PTCB Certification: This is typically completed through completion of the 12-week PTU program. During this program, employees will complete didactic, simulation, and experiential training under the Pharmacy Education Administrator. Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required. Any questions should be brought to the attention of the program administrator or preceptor in a timely manner. Attends and completes all assigned experiential rotations as part of the PTU. This will include ambulatory and acute care experiences; overseen by a preceptor at each site. The employee is expected to be engaged, ask questions, and participate in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities. Completes all assigned simulation tasks, observed and graded by a preceptor of the program. Employee should be prepared for all simulations by reviewing the available material and training/study guides prior to the live simulation. Works efficiently and limits distractions and downtime while completing course work. Keeps unapproved absences to a minimum, and ensures all missed course work is made up in a timely manner. Reviews, understands and follows all policies and procedures applicable to employment at URMC and enrollment in PTU as outlined during orientation to the program. A new employee with at least 500 hours of previous pharmacy experience can work with the Pharmacy Education Administrator to participate in an alternate pathway to become certified. This pathway includes self-study sitting for the PTCE within an agreed upon time frame
Other Responsibilities as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required.
+ Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) required or become certified through an alternate method within 6 months of employment.
+ Previous work experience in health care or another fast-paced environment preferred.
+ Must be at least eighteen years of age at the time of application.
+ Upon completion of the program (or alternate pathway) be eligible to register for the PTCB certification exam.
+ Required to pass the PTCB Certification Exam within 180 days of PTU completion.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-02-28T05:34:29-05:00https://universityofrochester-veterans.jobs/0F817570D52D44B89CA1FCFA7A9BA44426POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Dental Treatment Coord III2024-02-28T05:34:29-05:00https://universityofrochester-veterans.jobs/8DE3C4DF1E654BE9AAC3DC8599F75F5D26GENERAL PURPOSE:
With minimum direction and considerable latitude for independent judgment, position is responsible for management and monitoring of dental status and financial compliance for Dentistry patient base. Individual is responsible for considerable departmental administrative details requiring extensive knowledge and experience in Dentistry policies, procedures and practices.
Acts as principle liaison between patients and providers to ensure appropriate dental records tracking, treatment planning, financial counseling, and accounts receivable management. Responsible for seamless and timely patient movement through the treatment plan, from maintaining appointments, treatment planning, financial arrangements, and approval phase until case completion.
**JOB DUTIES AND RESPONSIBILITIES:**
**Financial Counseling:**
+ Exercising tact, initiative and independent judgment makes decision using approved Dentistry procedures regarding security of complex, high dollar, dental accounts. Negotiates down-payments and authorizes repayment status for high dollar, complex patient plans in accordance with Dentistry policies and guidelines. Reviews appointment history and upcoming payment obligations to initiate patient contact for payment due reminders.
**Insurance Management:**
+ Initiates insurance preauthorization, verification, and/or service authorization in advance of treatment through review of dental insurance benefits and requirements. Maintains working knowledge of various insurance policies and regulations related to compliance requirements.
**Referrals:**
+ Processes all internal and external referrals, prioritizing referrals based on department policies. Employs tracking mechanism to ensure referral approvals and appointments are obtained in a timely manner. Contacts referred patients, registers and schedules new patient referral appointments. Coordinates daily efforts to edit and correct registration and billing errors. Serves as primary contact to Billing personnel, care provider and/or Practice Manager to resolve patient concerns.
+ Make referrals to Social Work as deemed necessary.
**Scheduling Management:**
+ Ensures accuracy of patient schedules by way of a thorough working knowledge of various insurance policies and regulations. Understands when patient has exceeded visits or is scheduled too soon for various dental procedures.
+ Performs other duties for supervisor as directed including working on special projects and working with other support staff on special projects. Monitors accurate time reporting procedures.
+ Provides input to supervisor/administrator to improve the treatment planning process and other related patient care activities.
+ Acts as authority in the absence of supervisor, exercising good judgment and tact. Trains new staff.
Other duties as assigned.
**QUALIFICATIONS:**
+ High School diploma required.
+ 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required.
+ Dental terminology experience preferred.
+ Strong customer service skills (via telephone and in person) preferred.
+ Ability to communicate effectively and professionally preferred.
+ Ability to work well in a fast-paced environment preferred.
+ Ability to work with a diverse patient and provider population preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Laboratory Technician III (S)2024-02-28T05:34:29-05:00https://universityofrochester-veterans.jobs/B0548F7AFF244DFD9661404721E3023226GENERAL PURPOSE:
Exercising some independent judgment and following the guidance of laboratory management, this individual is responsible for providing molecular studies research support for studies utilizing the IDD Clinical Trials Processing Laboratory (IDD-URCTPL). Additionally, this individual will support therapeutic and vaccine clinical trials within IDD for participants enrolled in NIH/NAID/ DMID and DAIDS networks including the VTEU, ACTG, HVTN, and Pharmaceutical studies. Perform complex processing techniques, store, and ship blood and tissue specimens collected for clinical trials.
**RESPONSIBILITIES:**
+ PCR thermal cycler, gel electrophoresis units and associated power units, nanodrop spectrophotometer, UV light trans illuminator, digital image capture, centrifuges, biosafety cabinet, automated AcTDiff cell counter, automated Vicell cell viability analyzer, light microscope, Laboratory Data Management System (LDMS) software, Laboratory Information Management System (LIMS) software, Globaltrace software, hemocytometer, ultralow freezers, liquid nitrogen tanks, Cryomed cryogenic preservation unit, serological and micro-pipettors.
+ Lead Molecular Studies Technician: Lead a large (n = 3500) DNA GWAS study for the URCTPL including total genomic DNA extraction from whole blood and saliva. Characterize DNA by nanodrop spectrophotometry, optimize and establish experimental PCR profile, perform functional amplification of DNA, verify functionality by agarose gel electrophoresis and digital image capture. Organize and prepare specimens for GWAS analysis. Prepare tabulated data sets, gel imagery, charts, and graphs for reports and publication. Present monthly DNA project report to URCTPL PI and Project PI (Zareba, M.D.), Present project progress report at weekly lab meetings.
+ Preparation of written laboratory standard operating procedures (SOPs) for DNA extraction and characterization including quantity, quality, and functionality parameters. Review current molecular literature. Review, quality control, and document control filing of molecular project source documents and database entries; investigate and resolve discrepancies. Inform the laboratory director of quality control issues; assist in resolving quality control issues. Train laboratory technicians on molecular project protocols; act as knowledge resource for technicians working in conjunction with the lead technician.
+ Isolate and cryopreserve primary human peripheral blood mononuclear cells using laboratory specific protocols for NIH/DMID/VTEU (influenza and CoVid-19) human clinical trials. Isolate and cryopreserve human serum and plasma from blood samples collected as part of human clinical trials. Process and store compartmental specimens according to protocol specifications. Ship VTEU specimens as directed according to the regulations of the International Air Transport Authority (IATA). Maintain IATA shipping certification.
+ Isolate and cryopreserve primary human peripheral blood mononuclear cells using laboratory specific protocols for NIH-ACTG human clinical trials. Isolate and cryopreserve human serum and plasma from blood samples collected as part of human clinical trials.
+ Process and store compartmental specimens according to protocol specifications. ACTG specific reagent preparation. Maintain quarterly ACTG proficiency/certification.
+ Process and ship pharmaceutical study specimens following study procedures provided by the study sponsor. Manage storage of pharmaceutical study specimens and documents kept on site, meet with and assist study monitors (approximately monthly) and ship pharmaceutical specimens as directed according to the regulations of the International Air Transport Authority (IATA).
+ Isolate and cryopreserve primary human peripheral blood mononuclear cells using network specific protocols for NIH-HVTN human clinical trials. Isolate and cryopreserve human serum and plasma from blood samples collected as part of human clinical trials.
+ Process and store compartmental specimens according to protocol specifications. HVTN specific reagent preparation. Maintain monthly HVTN proficiency/certification.
+ Maintain and troubleshoot automated cell counter equipment and run appropriate controls. Maintain hoods, centrifuges, and other laboratory equipment as needed. Maintain laboratory supplies used by all technicians. Place orders as needed, and/or inform the laboratory supervisor of supply shortages. Attend appropriate training sessions, meetings, seminars and lectures regarding clinical research topics. Other duties as determined and assigned by laboratory management.
Other duties as assigned.
**QUALIFICATIONS:**
**Required:**
+ High School diploma or GED
+ Associate’s degree in health Science, Biology, Chemistry or other science related field of study.
+ 2years specialized experience performing basic sampling, monitoring or research activities, compiling and collecting data and preparing reports.
+ OSHA safety requirements, scientific methods
**Note:** The above description represents the proposed responsibilities for this position and is not intended to limit assignment of other work or duties as required by the laboratory director.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Manager, Residency/Fellowship2024-02-28T05:34:29-05:00https://universityofrochester-veterans.jobs/E64DCDBC1048429BAB865AEACBB7418A26GENERAL PURPOSE
This position is responsible for the management of all GME Programs in the Department of Psychiatry, including the Psychiatry Residency Program, Child and Adolescent Psychiatry Fellowship, Geriatric Psychiatry Fellowship, Consultation Liaison Psychiatry Fellowship, and Forensic Psychiatry Fellowship, and the Psychiatry Clerkship in concert with the Psychiatry Residency Program Director, Clerkship Director and Psychiatry Fellowship Directors. This includes planning, directing, and managing all phases of the personnel, administrative, recruitment, and orientation programmatic activities/functions associated with those programs. This position also provides administrative oversight of the Skills Lab and directly supervises the Psych Tech group supervisor and the GME programs Admin staff and provide admin supervision for 42 residents and fellows.
**RESPONSIBILITIES**
**Compliance of Residency and Fellowship Programs with Regulatory Requirements:**
+ Ensure Residency and Fellowship Program Compliance with ACGME (Accreditation Council for Graduation Medical Education) Regulations including, WebAds, Annual Program Evaluation (APE), self-study processes, ACGME Site Visits and CLER visits
+ Ensure Residency and Fellowship Program Compliance with Institutional Requirements (department level oversight), NY State regulations, American Board of Psychiatry and Neurology(ABPN)requirements,JCAHO, and URMC GME Office oversight. Represents the Department of Psychiatry programs in interactionswith the ACGME,GME Office, ABPN, AAMC and NYS to clarify requirements, ensure program compliance, and resolve conflicts between requirements from differentorganizations.
+ Independently review and keep current all written policies and procedures as outlined by the ACGME, URMC policy, ABPN, JCAHO, and NYS regulations, and ensuringresident and fellowcompliance with these policies and procedures. Interpret policies to faculty and trainees asneeded.
**General Residency and Psychiatry Fellowship Administration:**
+ Monitor, and reconcile the Residency and Fellowship salary, operating, and capital budgets utilizing WorkDay to monitor all account activity. Liaison with Psychiatry finance regarding residency and fellowship salary distributions.
+ Supervise account and purchasing functions, including reconciliation with university reports, problem resolution and analysis of expense trends and variances for Psychiatry Education. Generate/review and approve payment for purchase orders, requisitions, invoices, travel, and personnel action forms.
+ Monitor and approve payroll and disability for Psychiatry Residents and Fellows.
+ Serve as faculty salary manager for program directors as assigned by Psychiatry Finance.
+ Maintain CLASP certification as required to administer sponsored projects.
+ Manage all aspects of residency and fellowship recruitment. Assume responsibility and accountability for verifying eligibility of applicants.
+ Support Residency and Fellowship programs’ process improvement efforts, independently evaluating and responding to concerning issues identified in annual surveys, program outcomes, and faculty, resident and fellow feedback.
+ Independently follow-up with Program Directors to resolve identified issues and make program enhancement recommendations to Directors.
+ Develop and manage the yearly interdisciplinary orientation process for incoming Residents and Fellows.
+ Oversee all operations of the residency and fellowship programs.
+ Participate as a member in AADPRT (American Association of Directors of Psychiatric Residency Training). Identify and stay current on new developments and Psychiatry educational trends as related to medical students, residents and Fellows.
+ Develop and implement benchmark activities with other programs.
+ Serve as a subject matter expert and provide guidance to coordinators and directors in proper process/procedures in preparing for site visits.
**Staff Hiring, Supervision, and Oversight**
+ In collaboration with Sr. Administrator of Education & Academic Affairs, identify, supervise, mentor, and evaluate department of Psychiatry Residency and Fellowship Coordinators including supervision, performance evaluation, compensation, job-related education, progressive discipline, termination, sick leave and vacation, disability, and employee benefits. Continuously evaluate changes in staff job responsibilities and develop requests for new positions and job reclassifications as needed.
+ Identify, evaluate and supervise all ACGME Residents and Fellows. Ensure Residents and Fellows compliance with university policies and procedures. Deliver non-clinical performance counseling to Residents and Fellows and provide feedback for their performance evaluations via participation in Clinical Competence Committee. Coordinate compensation, job-related education, progressive discipline, termination, sick leave, vacation, disability, moonlighting and employee benefits.
**Oversight of the Administration of Medical Student Education in Psychiatry:**
+ Oversees operations of the medical student educational programs. Interpret and educate Program Director regarding University policy and procedures.
+ Identify and evaluate process improvement opportunities, respond to challenges concerning program outcomes, and trainee and faculty feedback.
+ Train, mentor, and supervise coordinator
**Administrative Oversight of the Psychiatry’s Skills Lab:**
+ Supervise and support operations of the Skills Lab and the Psych Tech Group Supervisor.
+ Identify and evaluate process improvement opportunities, new customers and respond to challenges.
**And other duties as assigned**
**QUALIFICATIONS**
+ Bachelor's degree and 5 years relevant experience, including at least 2 years at a managerial level (personnel, fiscal and resource management); or equivalent graduate training or experience in a specialty suited to the assignment required.
+ Relevant work experience in a complex health care system, including substantive work at the managerial level in an academic medical setting preferred. Administrative experience in ACGME programs also preferred.
+ Word Processing; Spreadsheet; Scheduling required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medication Access Specialist2024-02-28T05:34:20-05:00https://universityofrochester-veterans.jobs/0911EA069269427084252039F5DFA22626POSITION SUMMARY:
This individual is responsible for the overall management of drug access for high-cost specialty and restricted access drugs in assigned clinics. Duties will include collaboration with clinical staff to acquire prior authorization for relevant providers, benefit investigation, enrollment of patients in appropriate patient assistance programs, managing the vendor payment process for the assistance programs, and collaboration with patient financial services to assure accurate billing for the patient self-pay obligation. This overall program is intended to facilitate access to clinic-administered drugs while also maximizing the revenue and margin associated with the provision of these high cost drugs through retention of supply chain management within Strong Memorial Hospital.
This position has independent responsibility for organizing and planning work in order to accomplish daily work requirements. A substantial portion of the normal duties of the incumbent requires proper judgement, sensitivity, and strict adherence to Strong Memorial Hospital policy on confidentiality and the protection of Private Health Information. The incumbent interacts with multiple individuals internal and external to the institution including hospital and clinical employees at multiple levels including pharmacists, medical/clinical staff, fiscal personnel, department managers, access services staff, coding staff and billing assistants. External contacts include third party payers, governmental peer review organizations, and referring physicians. To be effective this individual must be able to establish strong collaborative working relationships.
**SPECIFIC RESPONSIBILITIES:**
**Prior Authorization Management**
1. Highly knowledgeable of the current policies of the major payers for the relevant clinic-administered drugs that require prior authorization (PA), and will be responsible for working with the clinic providers, nurses and other patient care staff to assure that all required elements of the policy are applicable in advance of requesting PA.
2. Take primary responsibility for submitting PA requests to the payers for clinic-administered drugs, and managing the submission of any supplemental information that is requested.
3. Review all denials for PA to determine the reason the request was denied and preparing a response to the payer with necessary additional information. If the denial management will need to involve other clinic staff or providers, the required individuals will be engaged and a summary of all actions taken to date along with supporting documentation will be provided.
4. Notify the relevant provider and provide the physician with needed documentation and summary of actions taken to date, if a letter of medical necessity is needed or if physician-to-medical director conversation is needed for approval outside of the payer policy.
5. Document all PAs in the appropriate location within the electronic medical record include the PA number and dates of approval.
6. Track all PAs to assure that they are renewed on a timely basis to prevent interruptions or delays in treatment.
**Patient Assistance Program Management**
1. Highly knowledgeable and will remain up-to-date on all potential patient assistance programs (PAP) relevant to the high-cost, clinic-administered drugs used in the assigned clinic(s).
2. Prospectively evaluate every patient receiving high-cost, clinic-administered drug therapy for potential participation in PAPs, and identify the best option(s) for the patient given their overall circumstances (insurance, disease state, income, etc). This will often involve meeting with and interviewing the patient and/or family to obtain necessary information which may include income information and other personal details, as well as to present PAP options to the patient/family when there are multiple options.
3. Enroll patients in PAPs using the mechanisms that are required for each program, and will follow-through to assure the PAP is approved and properly documented in the electronic medical record.
4. Submit all required documentation to the PAP throughout the duration of treatment to assure payment for each dose administered, as well as assure continued coverage for the maximum amount of assistance available.
5. For governmental payers where PAPs may represent no-cost drug that is provided from an outside pharmacy/distributor, responsible for managing the patient specific inventory so that it is available for administration on treatment days, and will also make sure documentation is appropriate to suppress any patient charge for the medication itself.
6. As needed, meet or discuss with the patient and/or family the status of PAP eligibility if things change during care.
7. Serve as a general resource available to patients, providers and other clinic staff about PAPs.
**Financial Management**
1. As part of the patient intake process, conduct a benefits investigation for high-cost, clinic administered drugs and will be able to discuss the patient obligation for treatment with the patient and/or family.
2. Responsible for understanding and managing the payment process specific to each PAP, and assures that payments are properly applied to the correct patient and correct patient encounter.
3. If needed, assure that the PAP is set-up within the electronic medical record revenue application as a secondary or tertiary payer.
4. Must work collaboratively with Patient Financial Services to assure that patient bills are held pending payment from the PAP, and that the final bill sent to the patient accurately reflects the patient's obligation after payment is received from the PAP.
**Financial Reporting**
1. Track all payments received from PAPs, and will provide monthly, quarterly and annual reports summarizing the patient out-of-pocket savings attributed to PAP payments received.
2. Track all no-cost drug received for patients with governmental payers, and quantify the savings realized by the patient or institution on a monthly, quarterly and annual basis.
**Patient and Provider/Clinic Satisfaction**
1. Professional, courteous and diligent in all interactions with staff and patients/families.
2. Collect patient satisfaction survey data on a regular basis to assess the goal.of high patient satisfaction and high overall drug management process.
Performs other related duties as required.
**REQUIREMENTS:**
Associate's degree in Medical, Secretarial or related field or certified pharmacy technician (PTCB) and a minimum of three years of relevant experience required; or an equivalent combination of education and experience. Must be capable of working independently with minimum supervision. Strong communication skills, problem-solving abilities, and a professional presentation are essential and required. Medical terminology, experiences with medical/surgical scheduling software, and electronic medical records preferred. Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.50 - $24.05 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr Emergency Preparedness Spec2024-02-27T05:59:28-05:00https://universityofrochester-veterans.jobs/F0AB4827878C46A0B78000FD9FA08D0B26GENERAL PURPOSE:
Develops and recommends emergency preparedness policies and procedures compliant with Homeland Security Exercise and Evaluation Program (HSEEP) and National Incident Management System (NIMS) principles and other regulatory agencies. Manages, coordinates and leads the review, maintenance and updating of the various University Comprehensive Emergency Management Plans (CEMP). Develops, communicates and executes disaster drills and exercises that are compliant with HSEEP directives and incorporate NIMS principles. Provides guidance and advice to the Director of EH&S and other senior leadership on emergency preparedness hazards and mitigation options, institutional incident command responses to dynamic events, and recommended actions consistent with best practices among research universities with academic health centers. Serves as the Liaison Officer Alternate in support of all assignments of Incident Command System (ICS) as needed during routine and stressful events.
**SPECIFIC RESPONSIBILITIES:**
Under general direction and with latitude for independent judgment:
+ Develops emergency preparedness policies, plans and support materials in support of the University's commitment to Homeland Security Presidential Directive #5, including NIMS training and tracking.
+ Leads the University's review of the various campus' Hazard Vulnerability Analysis (HVA) documents annually. Leads the annual Joint Commission Emergency Management Plan reviews and updates the plan in compliance with accreditation requirements. Prepares recommendations for review and follow-up action.
+ Leads the development of all Homeland Security Exercise and Evaluation Programs (HSEEP) compliant disaster drills and exercises including the writing of the Exercise Plan (ExPlan), Controller/Evaluators Handbook, development of Exercise Evaluation Guides (EEGs) and the writing of After Action Report/Improvement Plans (AAR/IP).
+ Maintains all applicable records of exercises and critical incidents, including the tracking of AAR/IP action items.
+ Keeps informed of federal, state and local regulations affecting emergency management plans and ensure that University plans adhere to these regulations. Coordinates efforts to address improvements authorized by senior leadership.
+ Analyzes emergency situations rapidly and accurately and recommend or adopt quick effective and reasonable courses of actions with regard to surrounding hazards and conditions. Responds effectively, quickly, calmly and rationally during times of conflict and emergencies.
+ Assists in the approval process for the distribution of campus building documents and related drawings. Develops emergency preparedness pre-plan drawings and charts that can be integrated within the University and with local response agencies.
+ Maintains the functionality, inter-operability features and consistency of the Emergency Operations Center (EOC) sites throughout the University. Maintains the emergency Chempack and decontamination inventories and required procedural measures.
+ Leads the various emergency preparedness committees within the institution and community.
+ Participates in meetings and workshops related to emergency preparedness in order to acquire new information and to develop relationships with our community partners.
+ Develops training programs for employees so they understand their roles and responsibilities during a disaster.
**REQUIREMENTS:**
+ Bachelor's degree with at least 3 years of professional experience in emergency management and business continuity planning or an equivalent combination of education and experience required.
+ Must have excellent verbal and written communication skills and be comfortable presenting to and collaborating with a variety of stakeholders.
+ FEMA ICS 100, 200, 300, 700, and 800 certification preferred or must be willing to achieve certification within one year of being hired, and must maintain certification thereafter.
+ Certified Emergency Manager (CEM) or Associate Emergency Manager preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $75,650 - $113,464 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Patient Transfer Coord IV2024-02-27T05:59:24-05:00https://universityofrochester-veterans.jobs/B1B0CE66D622453F811263B863DFF45126GENERAL PURPOSE:
Works closely with the Provider team to facilitate admission or transfer of patients from Strong Memorial Hospital Emergency Room to UR Medicine affiliate hospitals. Interviews and consents patients for transfer, answers patient and family questions regarding transfer to affiliate locations and completes appropriate forms for transfer. Interfaces with care team members including physicians, nurses, social work, and support staff to facilitate communication. Creates transfer center intake for service requests to be triaged and managed by the appropriate area leaders.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Facilitates coordination between Strong Memorial Hospital and affiliate locations to arrange patient transfers to affiliate locations, consents patient for transfer and completes all required paperwork for transfer, under the direction of area leadership. Arranges transportation for transfer and liaisons with nursing to facilitate RN handoff.
+ Reviews patient for transfer based on geographic proximity to affiliate hospitals and necessary service, utilizing service availability lists and in discussion with the Strong Memorial Hospital provider team for the applicable department.
+ Documents in an accurate, timely manner in the EHR (electronic health record ) transfer intake. Updates patient encounters for affiliate locations ensuring accurate insurance information, demographic information, service and accommodation information.
+ Answers incoming calls for service requests, enters accurate data in appropriate system (EMR) for RN follow up.
+ Collaborates with health care team to facilitate communication regarding transfer and updates department staff regarding transportation.
+ Completes daily calls to affiliate and outside hospitals relating to pending and accepted transfers awaiting bed assignments. Alerts appropriate leadership of any change in patient status communicated by the referring facility that may require clinical triage and follow up. Communicates bed assignment to referring facility, when identified by receiving facility, under direction of area leadership.
+ Perform other duties assigned by the manager such as statistical reports, correspondence, and other records maintenance, as needed.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s Degree in Health Care, Education, Psychology, or related discipline required
+ Master’s Degree in related discipline
+ 3 years of related experience (advanced customer service in fast paced environment, registration, data entry, health care) required
+ Or equivalent combination of education and experience required
+ Ability to function in a fast-paced environment required
+ Knowledge of hospital policy and procedures as they related to transfers between affiliate locations required
+ Knowledge of and proficient ability to use the Electronic Health Record (EHR) required
+ Excellent written and verbal communication skills, as well as excellent customer service skills preferred
+ Ability to work independently as well as highly collaboratively in a team environment preferred
+ Strong computer skills and ability to type minimum of 45 words per minute preferred
+ Knowledge of medical terminology preferred
+ Professional, compassionate demeanor and excellent people skills preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.11 - $27.15 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) IR Technologist 1, Inpatient2024-02-27T05:45:14-05:00https://universityofrochester-veterans.jobs/1197A26021394323A6F68C8A198A524626GENERAL PURPOSE:
Responsible for setting up interventional radiology (IR) rooms specific to the study being conducted. Utilizes customer service skills while interacting with patients as well as family members to create a caring atmosphere during their visit.
Career Ladder: There are three bands which are differentiated by level of independence, supervision required, certification, ability to precept new employees in the use of all equipment, and the ability to lead and meet established departmental goals.
Band One (I): Non-Certified IR Technologist - Technologists new to the IR Department who require training as well as regular direct supervision and guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance with regards to interventional procedures, fluoroscopy room equipment, digital subtraction, inventory, power injections and post processing tools. Required to complete in a timely manner all associated paper and computer work for discharging with appropriate post procedure instructions.
Band Two (II): Certified IR Technologist - With minimal supervision is responsible for setting up for all interventional procedures in a safe and efficient manner, completing all associated paper and computer work. Additional duties may include work on special projects such as new equipment evaluations, resource manuals, assisting in the design of areas where clinical equipment will be installed, or assignment to departmental committees. Band Two requires a minimum of 18 months of progressively responsible professional work experience as an IR specialist in a clinical or hospital environment with at least 6 months dedicated to the URMC Imaging Sciences Department, certification in Vascular Interventional Radiology, and capable of performing all IR competencies including but not limited to: TIPS, Angiography, Ablations, Pediatrics, Neuro IR, CT Guided Procedures.
Band Three (III): Advanced IR Technologist - Independently is responsible for preparing for all IR procedures and handling patients in a safe and efficient manner, completing all associated paper and computer work, and discharging the patient from the IR department with appropriate post IR instructions. In addition to the requirements of a Band Two Certified IR Technologist, a Band Three Technologist will be responsible for performing the duty as primary preceptor for new employees and students. A Band Three technologist is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Band Three Technologists will be proficient in and rotating through all areas of IR (Neuro, CT, IR) independently. Flexibility with room rotations shifts. Responsible for troubleshooting day to day operations, equipment malfunction, knowledgeable about inventory/products and their uses. Band Three Technologists will also have demonstrated the ability to rotate through the Tech of the Day (TOD) role where they will be responsible for coordinating Technologist duty assignments, be the single point of contact for Technologists questions or concerns, collaboratively work with the Nurse of the Day (NOD) and Doctor of the Day (DOD) to ensure cohesion amongst the three disciplines. Select Band Three Technologists may be designated as Leads to support operations on various shifts. Leads may either assist their shift supervisor, or in the absence of a supervisor, determine workflow and staff schedule/assignments. Leads may also provide performance evaluation input to the section supervisor. Band Three requires a minimum of 4 years of progressively responsible professional work experience as an IR specialist in a clinical or hospital environment with 1 year dedicated to the URMC Imaging Sciences Department preferred.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Prepares room and patient specific to the exam to be performed.
2. Arranges equipment, trays, supplies, position patients, and determine proper exposure factors in order to produce a high quality image.
3. Utilizes electronic patient information systems to verify patient name, date, appropriate exam, and any special exam specific comments from the provider. Understands and practices the Dual patient identifier procedure.
4. Observes each patient's status and interprets the appropriate information needed to meet his or her age-specific needs.
5. Utilizes electronic patient information systems to verify patient name, date, appropriate exam, and any special exam specific comments from the provider.
6. Transfers patients to and from imaging tables using assistive devices such as ARJO lift, transferboards, hover mats.
7. Completes and bills for studies accurately.
8. Maintains accurate patient record keeping by properly identifying images and assuring images are sent to the PACS system correctly.
Other duties as assigned.
**QUALIFICATIONS:**
One year experience as a Radiologic Technologist preferred. Completion of formal training in an approved School of Radiologic Technology required. Maintains current NYS licensure and ARRT certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 28.75 - $ 37.38 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Pharmacist Program Manager III - Outpatient Pharmacy (Overnights)2024-02-27T05:45:14-05:00https://universityofrochester-veterans.jobs/415793757C4140BEAEA44004F984AD4926GENERAL PURPOSE:
Using clinical judgment and available resources, approves the ordering of medications for patients treated at the medical center. Oversees and directly contributes to compounding, preparation and dispensing of medications for patients of SMH in accordance with all applicable state and federal laws and regulations for Pharmacy practice. Supervises pharmacy technicians.
**SPECIFIC RESPONSIBILITIES:**
1. The Level III pharmacist has direct supervision and management responsibilities specific to a functional area within the department.
2. Schedules staff in relevant area of supervision in coordination with other managers and Associate Director to provide adequate coverage to meet workload demands.
3. Participates in the interview and hiring decisions for staff members assigned to the relevant area of supervision. Also is responsible for identifying measures to maintain or improve employee satisfaction, reward and recognition to promote employee retention.
4. Completes annual and on-going evaluations of performance of employees in relevant area of supervision. Addresses performance problems proactively, establishes action plans with employee, and follow-up evaluation and documentation completed as scheduled.
5. Handles conflict in a direct, timely and professional manner. Disciplinary action, when required, is handled confidentially and is well documented with an action plan for correction when appropriate.
6. Participates regularly and routinely in interdepartmental meetings, projects and policy making. This is necessary to successfully conduct the business of the functional unit under their supervision and management. Their Associate Director should be aware of all ongoing interdepartmental planning and activities, but may not be directly involved.
7. Delegates tasks to those under their supervision. Establishes a plan and expectations for delegated duties, and follow-up to make sure they are being completed according to the plan.
8. Tracks and reports workload statistics and other vital operational data to their Associate Director on an established schedule. The statistics/data to be tracked and the frequency of reporting will be agreed upon with the Associate Director.
9. Performs budget management and planning relevant to their area of supervision. Manages budget performance improvement goals and projects as appropriate for their area.
10. Performs duties of Level II Outpatient Pharmacist.
**QUALIFICATIONS:**
Bachelor of Science degree in Pharmacy or Pharm D preferred. New York State Pharmacy License and interest in hospital practice. A Level III pharmacist will typically have a minimum of 5 years of acute care pharmacy practice experience combined with a minimum of 2 years of progressive and relevant professional experience, and/or a graduate degree in business management or other relevant field or a residency in hospital pharmacy management combined with a minimum of 2 years of relevant experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $134,992 - $175,510 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Pharmacist Outpatient II - Outpatient Pharmacy (Full-Time)2024-02-27T05:45:14-05:00https://universityofrochester-veterans.jobs/72CAC88D5F62401AAF28487EDD729AA026GENERAL PURPOSE:
Using clinical judgment and available resources, dispenses medications for patients seen in an outpatient pharmacy. Oversees and directly contributes to compounding, preparation and dispensing of medications for patients in accordance with all applicable state and federal laws and regulations for Pharmacy practice. Answers medication related questions from patients and providers, and provides patient counseling on proper medication use. Supervises pharmacy technicians.
**SPECIFIC RESPONSIBILITIES:**
The distribution of clinical and distributional responsibilities may vary depending upon the assigned responsibilities of the pharmacist. For example a Level II pharmacist may play a very vital role in the main outpatient pharmacy, offsite community pharmacy, where the opportunity to spend significant time on clinical responsibilities is not realistic or applicable. However, the level of specialized knowledge and competencies in their primary area of responsibility is expected to be greater than for pharmacists who work in other areas of the department.
**Medication Authorization and Distribution:**
+ Understands and follows departmental and hospital policy and procedures related to dispensing of medications.
+ Dispenses medications accurately and in a timely manner.
+ Resolves problem prescriptions independently and appropriately in a timely manner.
+ Processes/validates prescriptions utilizing current information system technology to create and maintain accurate patient profiles.
+ Directs and supervises the work of technicians to ensure appropriate workflow as required.
+ Communicates verbally to all hospital staff in an effective and professional manner.
+ Checks all products requiring a pharmacist approval prior to dispensing.
+ Participates in departmental Q/A processes such as reporting and following up on medication incidents, reconciling medical administration records (MARs), reporting medication adverse events and errors, etc¿
**Clinical Responsibilities**
+ Develops or participates in a clinical practice by interacting with physicians, nurses, other health care professionals, and patients as a member of an interdisciplinary team to guide and recommend appropriate medication use.
+ Participates in focused clinical initiatives as defined by the department (e.g. immunization, discharge planning, transplantation, Wellness, Screenings, etc).
+ Monitors assigned patient populations for clinical progress including renal/hepatic function, white blood count (WBC), and other applicable laboratory tests. Recommends adjustments to therapy as necessary.
+ Documents clinical activities and interventions on a regular basis.
+ Participates in education of other Pharmacy staff and other healthcare professionals.
+ Identifies need for patient teaching and performs such tasks when necessary.
**Problem Solving**
+ Resolves problems with appropriate and direct communication to all pertinent staff in a clear and concise manner.
+ Identifies proactively patient care problems and does not pass on problems to the next shift without exhausting reasonable attempts at resolution and communicating progress.
+ Proactive in indentifying barriers to patient discharge when practicing in Hospital setting, including financial barriers that are handed off and resolved in a thorough manner.
+ Problem solving will often go beyond patient-specific issues, and may require participation on interdisciplinary teams or revising hospital or departmental policy, procedures or treatment guidelines.
+ Performs required duties of ¿charge pharmacist¿ when scheduled, including coordination of shift resources, problem solving, staff conflict resolution, and appropriate communication from shift to shift.
+ Contacts supervisor for assistance when solution is beyond his/her expertise or authority.
**QUALIFICATIONS:**
Bachelor of Science degree in Pharmacy or Pharm D (preferred). New York State Pharmacy License and interest in ambulatory practice. The newly-hired Level II pharmacist is someone with either prior (>1 year) of relevant ambulatory/community pharmacy experience or has successfully completed a Post Graduate-Year 1 (PGY-1) accredited pharmacy practice.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $125,008 - $161,990 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-02-27T05:45:14-05:00https://universityofrochester-veterans.jobs/7E419F16548D4174A93FC74A803BBEEA26POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Self-Pay Fin Assist Coord IV2024-02-24T05:32:07-05:00https://universityofrochester-veterans.jobs/379DD44451D744B08417C6EBEAA27EF326Responsibilities
**Job Summary**
The Self-Pay Financial Assistance Coordinator IV will be responsible for responding to written requests and inquiries from patients, the Patient Services staff and the billing departments related to the Financial Assistance program within the University of Rochester Medical Center. The Self-Pay Financial Assistance Coordinator IV will be responsible to receive, log and respond to all Financial Assistance inquiries and requests from both internal and external customers concerning the status of the accounts and unpaid balances for services rendered by the Health Care Providers within the EPIC system and across the Enterprise. The Self-Pay Financial Assistance Coordinator IV must meet the turn around time frames of the Financial Assistance Law as well as provide accurate and timely reports to the Management of the University of Rochester Patient Services Department. The position requires a broad knowledge base about medical billing, rules and regulations of third-party billing. In addition, the position requires experience among the Federal insurance programs as well as the Federal Poverty Guidelines. The position requires a competency level in the use of verification and third party and government billing systems as well as knowledge and understanding of the Fair Credit Act.
**Key Functions and Expected Performances**
**With general direction of the Patient Services Management Team and with latitude for initiative and judgment:**
25%
1. According to established policies and procedures, review all applications for Financial Assistance.
2. Review and respond to applications within the prescribed timeframes verbally and/or in writing.
3. Investigate financial information relating to the application for Financial Assistance.
25%
1. Respond to inquiries via telephone and/or letter in a timely fashion.
2. Coordinate status reports to the management team.
3. Act as the liaison with the Billing Departments, SMH Patient Financial Services, HH Patient Accounts as well as the Collection Agencies via fax; telephone, or e-mail.
25%
1. Maintain and process current hold bills to ensure timely adjustments and billing to patients occur.
2. Process adjustments based on reports delivered from management team.
3. Review and make recommendations for high dollar financial assistance balances to management on a weekly basis.
4. Ensuring that the master file database is updated and accurately reflects the required documentation.
5. Completion of productivity tracking as defined by management.
15%
1. Coordinate all Financial Assistance application efforts with the Patient Services staff.
2. Perform account registration edits and account adjustments for the Financial Assistance program.
10%
1. Act as a back up in staffing crisis to receive incoming calls from both internal and external customer regarding billing issues, in a timely and customer friendly manner.
2. Act as a backup for vacations and staffing crisis to meet with patients directly regarding billing issues and financial assistance questions for the Financial Coordinator located within the hospital.
3. Receive incoming calls regarding outstanding balances as a result of statements sent.
4. Perform review and research procedures on billing issues on patient accounts.
**Expectations:**
1. Maintain any current certified application counselor’s certification requirements as well as attending any training opportunities related to Financial Assistance.
2. Attend monthly department and team staff meetings.
3. Stay current on HIPAA guidelines through education and reading monthly emails.
4. Performs the duties of a Data Control Clerk when required in addition to the above.
**Background Expectations:**
+ Required:
1. High school graduate with 4 years experience in patient accounts related area or bachelor’s degree with at least 1 year of related experience or equivalent combination of education and experience.
2. Ability to use 10 key adding machine and type 25 wpm.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Price Estimation Rep III2024-02-24T05:32:07-05:00https://universityofrochester-veterans.jobs/56A77B220EC24462BB7B83CBB4219CFC26Responsibilities
**Job Summary**
The Price Estimation Rep III will perform the functions of Patient Account Management for individuals receiving care from Strong Memorial Hospital, Highland Hospital, and/or University of Rochester Medical Faculty Group. Involves in-depth communication; collaboration; and follow-up with patients; families; third-party payers; financial case management; and utilization management. The Price Estimation Rep III will assess all aspects of providing an accurate estimation of both insurance coverage & out- of- pocket costs for all matters concerned with patient health care. The Price Estimation Rep III will have direct contact, regarding inquiries related to the cost for health care services and/or billing inquiries. The position requires a detailed understanding of medical procedures and which CPT codes and Diagnosis coding they may include/involve, broad knowledge base about medical billing, rules and regulations of third- party billing. The position requires a competency level in the use of verification and third party and government billing systems.
**Supervision and Direction Exercised**
The Price Estimation Rep III is responsible for self-monitoring performance on assigned tasks, following standard procedures and policies. The Price Estimation Rep III may be responsible for training other support staff.
**Machines and Equipment Used**
Standard Office Equipment, including but not limited to: telephone, photocopy machine, adding machine, personal computer, fax/scanner, Flowcast billing system, Microsoft Word, Excel, Email and Access, GNAV phone monitoring system, and a variety of payer we sites (e.g. MVP, epaces).
**Typical Duties**
**With general direction of the Financial Assistance Supervisor and with latitude for initiative and judgment:**
**25% Incoming Inquiries and Related Information Gathering**
+ Evaluate incoming inquiries from internal and external customers from phone calls, emails and correspondence received on a daily basis. Uses comprehensive knowledge to determine and capture data. Multiple interactions may occur in order to finalize accurate price estimation.
+ Explains and refers patients/families to the UR Medicine Financial Assistance programs offered by the University of Rochester.
+ Explains other payment options that may be available and offered by UR Medicine.
**25% Outgoing Inquiries Related to Information Gathering and Relay of Estimate**
+ Obtains benefit information from third party payers to advise patients on their expected out of pocket costs related to deductibles, coinsurance, copayments or total charges if services are non-covered.
+ Acts as liaison between patients and providers, including PCP’s, Specialists, Surgical, and Hospice to obtain accurate information, coding information, and anticipated services requiring an estimate.
+ Develop and utilize contacts at all UR patient care locations to provide accurate information based on the provider or department which includes but not is limited to: Highland and Strong Memorial Hospitals, Wilmot and Pluta Cancer Treatment Centers, Laboratories, and Radiology.
**20% Reimbursement Review and Calculation of Costs**
+ Retrieval and dissemination of both the insurance fee schedule and insurance reimbursement matrixes.
+ Must perform contract review and ensure that the proper reimbursement rates are utilized by determining if payments will be based on DRG, APC, fee schedule, percentage of charges, or any other defined method.
**15% Information Maintenance**
+ Completes appropriate system documentation notes in regards to the estimate provided to the patient.
+ Provide and generate a patient estimation letter which details the anticipated costs and patient responsibility for those services quoted.
+ Accountable for meeting departmental standards of accurate and timely financial estimation to both patients and providers within 3 business days.
+ Maintains a monitoring system/ database to keep track of status of inquiries.
+ Coordinate status reports to the management team.
**15% Monitoring of Data**
+ Develop audit procedures to ensure the accuracy of the information given to our customers.
+ Complete review of estimates and services received to determine if there are any discrepancies in the rates quoted.
+ Make recommendations to Supervisor/Management staff on how to correct these discrepancies in the future.
Other duties as assigned
**Expectations:**
Participate in department/team staff meetings, educational classes and training
+ Attend monthly department and team staff meetings
+ Stay current on HIPAA guidelines through education and reading monthly emails.
+ Participate in educational training such as Strong Commitment ICare and annual In Service
+ Cross Train on team processes to enable assistance and fill in as needed
+ Ability to work independently and make recommendations for any assistance needed to ensure policy time frames are adhered to
**Requirements:**
High school diploma and 4 years of related hospital credit services experience or Bachelor's degree in Business Administration, Health Care Administration, Psychology, or related discipline and 1 year of related experience; or equivalent combination of education and experience. Medical terminology required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.57 - $27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Self-Pay Fin Assist Coord IV2024-02-24T05:32:07-05:00https://universityofrochester-veterans.jobs/E135CB9CCBFA4572B61FE10180D60F7326Responsibilities
**Job Summary**
The Self-Pay Financial Assistance Coordinator IV will be responsible for responding to written requests and inquiries from patients, the Patient Services staff and the billing departments related to the Financial Assistance program within the University of Rochester Medical Center. The Self-Pay Financial Assistance Coordinator IV will be responsible to receive, log and respond to all Financial Assistance inquiries and requests from both internal and external customers concerning the status of the accounts and unpaid balances for services rendered by the Health Care Providers within the EPIC system and across the Enterprise. The Self-Pay Financial Assistance Coordinator IV must meet the turn around time frames of the Financial Assistance Law as well as provide accurate and timely reports to the Management of the University of Rochester Patient Services Department. The position requires a broad knowledge base about medical billing, rules and regulations of third-party billing. In addition, the position requires experience among the Federal insurance programs as well as the Federal Poverty Guidelines. The position requires a competency level in the use of verification and third party and government billing systems as well as knowledge and understanding of the Fair Credit Act.
**Key Functions and Expected Performances**
**With general direction of the Patient Services Management Team and with latitude for initiative and judgment:**
25%
1. According to established policies and procedures, review all applications for Financial Assistance.
2. Review and respond to applications within the prescribed timeframes verbally and/or in writing.
3. Investigate financial information relating to the application for Financial Assistance.
25%
1. Respond to inquiries via telephone and/or letter in a timely fashion.
2. Coordinate status reports to the management team.
3. Act as the liaison with the Billing Departments, SMH Patient Financial Services, HH Patient Accounts as well as the Collection Agencies via fax; telephone, or e-mail.
25%
1. Maintain and process current hold bills to ensure timely adjustments and billing to patients occur.
2. Process adjustments based on reports delivered from management team.
3. Review and make recommendations for high dollar financial assistance balances to management on a weekly basis.
4. Ensuring that the master file database is updated and accurately reflects the required documentation.
5. Completion of productivity tracking as defined by management.
15%
1. Coordinate all Financial Assistance application efforts with the Patient Services staff.
2. Perform account registration edits and account adjustments for the Financial Assistance program.
10%
1. Act as a back up in staffing crisis to receive incoming calls from both internal and external customer regarding billing issues, in a timely and customer friendly manner.
2. Act as a backup for vacations and staffing crisis to meet with patients directly regarding billing issues and financial assistance questions for the Financial Coordinator located within the hospital.
3. Receive incoming calls regarding outstanding balances as a result of statements sent.
4. Perform review and research procedures on billing issues on patient accounts.
**Expectations:**
1. Maintain any current certified application counselor’s certification requirements as well as attending any training opportunities related to Financial Assistance.
2. Attend monthly department and team staff meetings.
3. Stay current on HIPAA guidelines through education and reading monthly emails.
4. Performs the duties of a Data Control Clerk when required in addition to the above.
**Background Expectations:**
+ Required:
1. High school graduate with 4 years experience in patient accounts related area or bachelor’s degree with at least 1 year of related experience or equivalent combination of education and experience.
2. Ability to use 10 key adding machine and type 25 wpm.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-02-23T05:12:18-05:00https://universityofrochester-veterans.jobs/4BCD25FBFD0B4FE6ADD0F21C9A7B8CEA26GENERAL PURPOSE:
Using independent judgment and initiative, the Administrative Secretary to Cardiology physicians performs routine and non-routine duties of a highly confidential nature. Duties will include coordination of patient care, teaching and research activities. The position reports directly to the Office Manager and will also work in collaboration with the, Administrator II, Nurse Manager, Medical Director and health providers. The incumbent will apply University policies, procedures and privacy standards in the performance of all duties.
**RESPONSIBILITIES:**
+ Schedule procedures, appointments and ancillary tests with input from physicians and other health care personnel. Provide patients with procedure descriptions and special instructions as necessary. This requires the ability to evaluate medical information provided, to provide answers to questions asked by patients and to clarify information as needed for other areas. Responsible for ensuring test results are received, reviewed and appropriately filed. Work closely with Cardiology scheduling team in coordinating provider schedules with non-clinical commitments. Coordinate patient information; entry of data into eRecord and Cadence databases as necessary.
+ Support for Nurse Practitioners and other health care professionals responsible for delivery of patient care.
+ In a professional manner, assess and appropriately triage calls; gather information, evaluate callers concerns and refer to physicians or other health care personnel to address. Must possess the ability to determine which questions should appropriately be addressed by physicians or other health care providers. Respond to callers independently and follow-up to be sure customers are satisfied that requests were handled in a timely fashion.
+ Manage/monitor in-baskets/workque on a daily basis to ensure referrals, appointments, telephone encounters and all related activities are completed and accurate; communicate any discrepancies back to clinical support and/or provider for clarification. Review of AVS (After Visit Summary) when necessary. Template management/office schedules for multiple providers
+ Acts as liaison for contacts to area physicians to facilitate securing of new referrals for Cardiology providers. Provide Administrative support to include: preparation and distribution of correspondence and reports; preparation of faculty medical school and hospital appointment paperwork as requested. Prepare and process clinical research-related abstracts, manuscripts, and other correspondence. Compile data and create materials for teaching activities and presentations. Respond to general inquiries; process mail; compose, type and distribute correspondence; maintain files; schedule meetings and manage calendars.
+ Contributes to operations including supply maintenance, and opening and closing of facility as needed. Ordering of supplies through workday/P2P. In the absence of office manager, solves operational problems and provides direction to coworkers. Cross-coverage in shared clerical office; special projects and other responsibilities as assigned.
+ Possesses the knowledge, skills, and abilities to support the Medical Records department as needed.
Other duties as assigned
**QUALIFICATIONS:**
+ High school diploma or equivalent required
+ Associates degree in Medical, Secretarial, billing or related field preferred
+ Minimum of 2 years of relevant experience required
+ 1 year of leadership experience preferred;
+ or equivalent combination of education and experience required
+ Demonstrated customer service skills required
+ Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Technician2024-02-23T05:12:18-05:00https://universityofrochester-veterans.jobs/A7B70ED564034673A9B0262EF87CC83526GENERAL PURPOSE:
Assist pharmacist in the operation and maintenance of the pharmacy's drug distribution system, with a focus on quality and accuracy, patient care, and customer service. Under supervision of a pharmacist, and consistent with state, federal and local regulations, prepare medication orders for dispensing. This includes, but is not limited to, processing orders through pharmacy computer system, entering patient information into computer system, operating automated medication management systems and technology, and physically preparing medication doses for pharmacist's review/final check prior to delivery to the patient or patient care areas
**JOB DUTIES AND RESPONSIBILITIES:**
**PREPARATION OF MEDICATION DOSES**
1. Processes orders or dispense requests through the pharmacy computer system; including data entry where applicable.
2. Prepares medication order based on requests or recipes including: obtaining correct medication, determining the number of doses required for the defined time period, packaging medications in accordance with applicable laws, completing logs where required, utilizing safety check procedures where required such as bar code scan confirmation, and assisting the pharmacy in obtaining medication from ancillary areas when needed.
3. Operates and maintains automated systems or technology that is part of the medication preparation process.
4. Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
**MEDICATION STORAGE AND INVENTORY MANAGEMENT**
1. Performs medication area inspections for quality assurance and communicates any immediate concerns to a pharmacist or supervisor for further action.
2. Monitors inventory levels consistent to meet patient care needs and communicates any concerns or recommendations to a pharmacist or supervisor.
3. Stocks medication areas appropriately, including automated systems, to meet the needs of the patient(s) based on demand.
4. Rotates stock effectively, checking expiration dates to minimize waste and remove any expired medications from the area.
5. Ensures proper storage requirements for medications, including oversight of monitoring systems where required for temperature and humidity control.
**CUSTOMER SERVICE**
1. Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff.
2. Triages phone calls and handles medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up.
3. Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner.
4. Maintains patient confidentiality at all times.
**DELIVERY OF MEDICATIONS**
1. Utilizes medication delivery systems efficiently, including pneumatic tube systems and hand-delivery, and performs any required documentation for transfer or tracking of medications.
2. Responds to any urgent requests for medication delivery as overseen by a pharmacist to meet acute needs, including directly to patient care areas, medication stocking areas, or equipment.
**OTHER RESPONSIBILITIES**
1. Able to complete other assigned tasks appropriate for certified pharmacy technicians including projects or assignments overseen by a pharmacist related to the medication use process.
**QUALIFICATIONS:**
High school diploma or equivalent required. Required to be at least eighteen years of age at the time of application. Previous pharmacy experience is preferred. Required to be of good moral character including application of ICARE values. Required to have active certification from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Pharmacist, Clin Info Spec I2024-02-23T05:12:18-05:00https://universityofrochester-veterans.jobs/F086F84F865A4F0B8F9F2DCB0E0B0AC826GENERAL PURPOSE:
Pharmacist - Clinical Informatics Specialist I participates in the design and development of workflows utilizing pharmacy technology to optimize the safety and efficiency of the organizations medication use system. The primary responsibilities of the position include recommending, planning, evaluating and translating clinical practice, operations, policy and procedures into electronic content and workflows. The primary goals of this position center on the configuration of the system and associated technology to improve operations, standardize processes, gain workflow efficiencies, improve patient care, and the patient experience.
**RESPONSIBILITIES:**
**Clincial Practice:**
The Pharmacist - Clinical Informatics Specialist I is responsible for the provision of comprehensive clinical pharmacy services related to their area of practice to optimize technology in the medication use system. These responsibilities generally will fall into the 5 categories of information management, knowledge delivery, data analytics, clinical informatics, and change management.
**Clinical Workflow Architecture:**
Works collaboratively with the departmental leadership, cross-functional technical teams, clinicians and health-care providers to implement and maintain the medication use system in the electronic health record and associated technology. Insures that technology systems are designed and maintained in accordance with with hospital policy, organizational IT policy, industry standards, and are optimized for enduser workflow, patient care and engagement.
**Project/Systems Management:**
Works with the application and departmental leadership on execution of the departmental and organizational strategic plans relevant to the use of technology systems. Develops and communicates project plans to application teams as appropriate. Responsible for maintaining communication between impacted departments inclusive of Pharmacy IT and ISD to provide updates and information regarding technology issues related to medication management. Represents the application team/informatics group in meetings at URMC and affiliates. Partipates in discussions surrounding utilization of software tools in relation to pharmacy workflows. Oversees the design, implementation/testing, deployment, maintenance and upgrade of pharmacy information and automation technology systems. Maintain knowledge of applications and enhancements to maximize the safe and effective use of technology systems. Responsible for defining and documenting pharmacy application testing requirements. Coordinates database development/updates, testing and maintenance for the pharmacy information systems. Assists in the development, revision, maintenance of Policies and Procedures for the use of information systems as it pertains to pharmacologic and or study related workflows. Assists in the development and maintenance of system down-time policies with departmental leaders or affiliated partners.
**Problem Solving:**
Identifies medication use system problems and troubleshoots operational issues and problems with software applications. Communicates and coordinates problem solving with appropriate internal and external sources. Contacts appropriate individuals or assistance when solution is beyond his/her expertise or authority. Provides throrough follow-up with affected customers during issue identification to issue resolution. Assists application leads in creation of communication plans as necessary. Advises pharmacy management on impact of information/automation system issues on patient care and department operations. Coordinates ongoing assessment of hardware needs to assure maximum benefit of the systems.
**Professional Development/Training/Service:**
Maintains a personal and professional commitment to ongoing development and service through active engagement in professional organizations, industry best practices, specialty boards, industry or professional organization events. Specific to job role, participates in the training of future generations of pharmacists and analysts as exemplified by serving as a preceptor for pharmacy residency training programs offered at the University of Rochester Medical Center, contributes to student training experiences for IPPE and APPE rotations as assigned, provides didactic lectures, case studies and other interactive teaching programs to pharmacy students, pharmacy residents, and pharmacists. Actively participates in or serves on departmental, hospital, URMC/UR Medicine & Affiliate committees or task forces. Provides educational support as requested by nursing, medical/surgical residents, students training in allied health professions.
**Other duties as assigned**
**QUALIFICATIONS:**
+ Doctor of Pharmacy degree required.
+ One to two years of pharmacy practice preferred.
+ One to two years of training or practice in informatics, this may be completion of a post graduate training program, certificate program completion, or college course work preferred.
+ Strong attention to detail required.
+ Ability to develop creative solutions to complex problems and develop critical thinking skills required.
+ Strong communication (verbal and written), teamwork and follow-up skills required.
+ Solid technical aptitude and an understanding of computer systems and IT functions. Skilled in using Microsoft software, specifically Office and SharePoint required.
+ Skilled in using Microsoft software, specifically Office and SharePoint required.
+ Excellent leadership, communication (verbal and written), presentation, analytical and problem solving skills preferred.
+ New York State Pharmacy License or eligibility. Epic certification(s) appropriate to the application(s) the position supports within 1 year of hire required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $119,995 - $148,491 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Outpatient Access Rep III2024-02-23T05:12:18-05:00https://universityofrochester-veterans.jobs/FC3BDFE377DA4B4FBA9CBAA4807F999226POSITION SUMMARY:
Coordinates activities of Outpatient Access Specialists. Acts as a resource to staff performing those functions in a clinic setting. Monitors and assures that all functions are completed in an accurate, efficient, and customer friendly manner. Coordinates all staff training activities. Assists clinic supervisor or manager through various aspects of operational support which may include assisting with lead duties such as personnel related matters, including performance evaluations, and developing plans for improvement in staff member’s completion of assigned activities. Other duties may include being the front office eRecord superuser, assist with workflow design and implementation and serve as the front office expert supporting referral coordination, prior authorizations as well as be assigned as main provider support.
The Outpatient Access Lead/Expert will be responsible for monitoring own performance on assigned tasks; is self-directed. Expert at making complex decisions independently and assists staff in complex decision making and adaptation to technology and systems used. Trains and coordinates the assignment and duties of Outpatient Access Specialists and those of less experienced support staff. Performs at a fully meets and often exceeds or consistently exceeds level.
**TYPICAL DUTIES** **:**
+ Performs duties of Outpatient Access Specialists as required by departmental needs. Sets the standard for customer service, accuracy, and efficiency in the Outpatient Access work areas.
+ May take on one or more of these specialized functions, as assigned:
1. Human Resource duties assisting the Clinic/Practice Manager such as personnel-related matters: Schedules staff work time, verifies time worked for supervisor in management of HRMS, and handles sick calls and vacation coverage needs. Provides input to supervisor on staff performance for evaluations and/or performance reviews. Works with supervisor to assure that all clerical functions are completed by available staff, assigns staff to special projects as needed. Acts as area authority in absence of supervisor.
2. Prior Authorizations: Prepares and provides multiple, complex details and facts to insurance carrier or worker’s compensation carrier to obtain prior authorizations for both standard and complex imaging, or non-invasive procedures. Uses independent judgement to examine research and
assemble necessary patient information via the scheduling system and multiple areas of the electronic medical record. Decides based on previous authorization approvals and denial experience, the relevant information to be included in the request.
1. Referral Coordination: Manages in-basket and referral work queue processing. Assembles from multiple tabs within the electronic medical record, the necessary details to identify what referral is needed. Determines if preliminary testing (i.e. Imaging) is needed based on office practices and procedures and is responsible for explaining to patient, assisting with scheduling and for completeness prior to office visit. Gathers documents as requested. Completes the referral request in the electronic medical record system once the patient has been seen by entering a new status as closed.
2. Direct Provider Support: Works one-to-one with assigned provider or multiple providers. Manages that providers schedule including template management and patient appointment scheduling. Oversees provider In- Basket to send messages and reminders for labs, etc. Address post visit items such as paperwork including form completion, letter templates and obtaining medical records, etc.
+ Coordination of operational activities: Identifies, implements and monitors operational changes to improve clinic functioning in conjunction with supervisor and other clinic staff. Updates and creates new policies and procedures. Incorporates new functions into the role of the Outpatient Access staff as needed.
+ Training: Coordinates all activities around staff training both internal and external to department. Once a staff member has been hired, schedules training through education services and eRecord. Creates schedule for new staff to learn clinic functions; monitors staff compliance with in- services/competency achievement. Develops programs of further education for staff. Works with supervisor to enhance education and interdisciplinary work on the unit.
+ Financial account management: On a daily basis reviews Dashboard for front end staff compliance to enterprise metrics. Where appropriate, follows-up with providers to reconcile discrepancies, and provides recommendations to supervisor for updates to workflows.
+ Template Management: Works with faculty practice and clinic representatives to maintain clinic schedules, instructs appointment scheduling staff regarding schedule changes, and pro-actively reviews future schedules to identify problems. Reviews management reports and actual schedules and reports to supervisor trends affecting the schedules and recommends changes to improve patient flow.
+ Patient Experience and Employee Engagement: Role models excellent customer service to patients and their families, providers and staff. Serves as a focal point for handling complaints, initiates service recovery activities, and serves as front-line trouble shooter and problem solver.
+ Partnering with the Clinic/Practice Manager implements activities with Outpatient Access staff that will improve the office culture and employee engagement.
+ Performs other duties as required, including attendance at Ambulatory Manager’ meeting or eRecord superuser meetings, working on special projects for Ambulatory Care, and working with faculty practices or other providers on special projects and reviewing workflows. Interfaces with leaders from the registration insurance mgmt. dept., enterprise training, patient financial services office and others as required of role.
**QUALIFICATIONS** **:**
+ High School Diploma required.
+ 2 years of experience in an administrative capacity or customer service field; or an equivalent combination required.
+ Medical terminology experience required.
+ Demonstrated customer relations skills preferred.
**NOTE: This** **document** **describes** **typical** **duties** **and** **responsibilities** **and** **is** **not** **intended** **to** **limit** **management** **from assigning other** **work as** **required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Outpatient Access Rep II2024-02-23T05:12:18-05:00https://universityofrochester-veterans.jobs/FFB0AC6B4BEA44B5A6CB430FBF38062D26GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients’ special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health
+ Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
+ Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes.
+ Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
+ Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient’s needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
+ Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
+ Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
+ Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
+ Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS:**
+ High School Diploma required.
+ 1 year of related work experience in an administrative capacity or customer service field required or an equivalent combination of education and experience.
+ Medical terminology experience.
+ Demonstrated ability to word process documents and enter data into a database preferred.
+ Demonstrated skills related to achievement of customer satisfaction preferred.
+ Demonstrates the ICARE values to patient, families and staff.
+ Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Primary Care-Southview Internal Medicine - RN 2, Outpt2024-02-23T05:12:02-05:00https://universityofrochester-veterans.jobs/0C428411641D4B639007F93B4045383326Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The RN will be part of a team comprised of LPN’s, Ambulatory Techs, Physicians and APP’s. Responsibilities include telephone triage, direct patient care, medication/vaccine administration, minor laboratory testing as well as patient teaching and health education. Must possess strong assessment and communication skills along with the ability to work independently. Supervision of LPN’s, Ambulatory Techs as assigned. One to two years of experience in direct nursing care required. ]
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** Days Monday-Friday, No Holidays!(USA-NY-Rochester) 8-1200 - Neuromedicine ICU - Nurse Practitioner/Physician Assistant2024-02-23T05:12:02-05:00https://universityofrochester-veterans.jobs/5BB0992525CF4F75A456ED25B6210AD126Responsibilities
Exciting opportunity to work in the neuromedical ICU. Responsibilities include direct care for patients undergoing neurosurgical procedures as well as medical neurology patients. Direct care responsibilities include admission work-ups, daily management (including procedures and transfer/discharge). Other responsibilities include participation in QA/PI, educational conferences and rounds, student precepting, and support of unit based nurses and leadership. Applicant must be motivated, flexible, and independent and possess excellent clinical skills in critical care. Applicants must be Acute Care NP certified (certification will be required within 6 months of hire) or NCCPA certified. Neurosurgical or neurology experience is highly preferred. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-$67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Critical Care Services
**Full/Part Time:**
**Schedule:** FT position available.(USA-NY-Rochester) Pediatric Specialties AC6/AC1 - RN 2, Outpt2024-02-23T05:12:02-05:00https://universityofrochester-veterans.jobs/9047D62FECA04F3BB6F1B2787CA1A5CD26Responsibilities
The Pediatric Specialties is seeking a team oriented pediatric registered nurse to join our multidisciplinary team focused on serving a diverse population of patients and families. Seeking strong candidate with a career focused on promoting health, equity and inclusion. This is a fast-paced environment providing family centered care within a variety of pediatric specialty care settings including infusion/procedural care including chemotherapy. Nurse must have 2 years pediatric nursing experience, preferably outpatient or community health based. Requires excellent problem solving, prioritization, and communication skills. Must be flexible to adjust to the changing needs of all of our ambulatory care areas. American Sign Language or Spanish fluency preferred but not required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT (40hrs) position available; mostly days with occasional Saturdays per unit needs.(USA-NY-Rochester) Ambulatory Pediatrics AC6 - RN 2, Outpt2024-02-23T05:12:02-05:00https://universityofrochester-veterans.jobs/AA7AC7D15D38496DB4947BE0112B6D8526Responsibilities
Ambulatory Pediatrics is seeking a team oriented pediatric registered nurse to join our multidisciplinary team focused on serving a diverse population of patients and families. Seeking strong candidate with career focus on promoting health equity and inclusion. This is a fast-paced environment providing family centered care within a variety of outpatient clinic settings including primary care and specialty care. Nurse must have 2 years pediatric nursing experience, preferably outpatient or community health based. Requires excellent problem solving, prioritization, and communication skills. Must be flexible to adjust to the changing needs of all of our ambulatory care areas. American Sign Language or Spanish fluency preferred but not required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** PT (24 hrs) position available; mostly days with occasional Saturdays and evening hours per unit needs.(USA-NY-Rochester) Primary Care - Internal Medicine (Clinton Crossing) - LPN-2 Outpatient2024-02-23T05:12:02-05:00https://universityofrochester-veterans.jobs/BB461BFA926E49D1B7F7455CDDF1264826Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $23.19
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Receptionist Clerk II2024-02-22T05:44:04-05:00https://universityofrochester-veterans.jobs/7952FCF32ABE44A3B3F11419125F0FAA26Responsibilities
**Responsibilities and Job Requirements:**
Services the public sector by providing information on Parking & Transportation items such as: discounted parking passes, parking permits, appeal process/problem resolution, removal of wheel locks, issuance of refunds, and other related duties.
Monitors, answers and transmits radio calls. Dispatches calls for service needed from the field staff. Tracks parking spaces and monitors occupancy, equipment issues. Change signs to reflect when lots are full and communicate to field staff which lots are available for over flow.
Provide clerical assistance such as completing forms, typing reports that support specific offices, maintaining customer files, and other related duties as required. Maybe required to work evening shift when rotating weekend and/or holiday coverage.
**Excellent interpersonal, communication & customer service skills expected.**
**Qualifications:**
High School education and 2-3 years related work experience; or an equivalent combination of education experience. Experience with Microsoft Excel, Word, Outlook required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Primary Care - Internal Medicine (Eastside) - LPN 2 Outpt2024-02-22T05:44:03-05:00https://universityofrochester-veterans.jobs/77734A197BB048D9A0E8EB94D7B1402426Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $33.19
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Ambulatory Tech 12024-02-22T05:44:01-05:00https://universityofrochester-veterans.jobs/2FCD8EF7CAC54089AA6C89B6AEEFC49B26POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Practice Manager2024-02-22T05:38:04-05:00https://universityofrochester-veterans.jobs/28BB56F2CE2743C1908CE117D30CB31626GENERAL PURPOSE:
**Under the general direction of the Chief of Sleep Medicine and Sleep Medicine Administration, and with significant latitude for independent judgment, the Senior Practice Manager serves as the business manager for the physician(s) and office. The Senior Practice Manager in conjunction with the Assistant Nurse Manager, performs, supervises, coordinates and/or monitors the work activity of employees, and develops goals and objectives that align with the Sleep Center. The Senior Practice Manager will maintain a positive work environment by behaving and communicating in a respectful and professional manner with patients, coworkers and supervisors. Occasional evening and weekend work is possible.**
**JOB DUTIES AND RESPONSIBILITIES:**
**25% Operations Management – Supervises the overall operation of a practice**
+ **Implement procedures for enhancing levels of service and quality.**
+ **Demonstrate skill in resolving difficult patient complaints and concerns.**
+ **Implement and enforce medical office policies and procedures.**
+ **Develop guidelines for prioritizing and assigning work activities, evaluating effectiveness and modifying process as necessary.**
+ **Establish and maintain efficient and responsive patient flow system.**
+ **Schedule and attend regular office meetings with providers and office staff.**
+ **Prepare weekly schedule for staff ensuring proper staffing to support daily office operations.**
+ **Train and maintain office specific emergency plan.**
+ **In collaboration with providers, directly monitor the work of staff to ensure accuracy and maximum efficiency.**
+ **Support and uphold policies, procedures, objectives, quality improvement, safety, environmental and infection control and codes and requirements of accreditation and financial performance.**
+ **Oversee maintenance of patient records, to include storage and transfer.**
+ **Establish performance improvement goals for the office, remaining in alignment with goals and objectives of Sleep Medicine.**
+ **Attend in-service and other mandatory training sessions.**
**20% Human Resources – Responsible for the following human resource-related responsibilities**
+ **Responsible for recruiting, hiring, orientation, training, development and evaluation and management of staff.**
+ **Assist with management of clinical staff in collaboration with assistant nurse manager and site medical director.**
+ **Maintain compliance with employment law.**
+ **Ensure annual staff mandatories are completed.**
+ **Ensure adherence to policies and procedures.**
+ **Promptly and accurately complete required documentation related to hires, terminations, and other status changes.**
+ **Conduct timely and thorough employee performance appraisals.**
+ **Effective management of temporary services staff.**
+ **Perform weekly input and review of payroll in electronic payroll systems. Manages and approves staff requests for time off and overtime.**
+ **Maintain an “open-door” policy for staff.**
+ **Manage staff firmly, fairly and consistently.**
**25% Scheduling – In collaboration with the site medical director assumes responsibility for department schedules**
+ **Develop cost reduction and expense management initiatives in collaboration with site medical director and administration. Hold staff accountable for target achievement.**
+ **Process pharmaceutical, supply and other types of orders timely and accurately from approved vendor lists.**
+ **Process and maintain provider expense reports and keep log of total expenses per provider.**
+ **Maintain provider schedules to ensure adequate visit volumes for patient access and financial performance.**
+ **Ensure insurance pre-verification protocols are followed.**
**20% Quality and Compliance – Responsible for maintaining high levels of quality service and environment and compliance with local, state and federal regulation and standards**
+ **Oversee completion and submission of quality reports.**
+ **In collaboration with practice physician(s), oversee clinical compliance for quality assurance, documentation, and reporting.**
+ **Ensure compliance with standard, HIPAA, OSHA and JCAHO policies.**
+ **Develop and train /practice for emergency and disaster planning protocols.**
+ **Understands and enforces patient rights and organizational ethics philosophies.**
**10% Administrative Duties**
+ **Attend monthly meetings as per Administration.**
+ **Attend in-service and other mandatory training sessions.**
+ **Act as liaison with property managers and administration to manage and address issues with property/facility.**
+ **Collaborate with associate directors and administration to implement best practices.**
+ **Regular procurement of office, medical and pharmaceutical supplies.**
+ **Management and tracking of purchase orders.**
+ **Routine written and phone communication with patients, staff and Administration.**
+ **Vendor relations.**
Other duties as assigned
**QUALIFICATIONS:**
+ Associate's Degree required preferably with coursework in business administration or health care administration required
+ Bachelor's Degree preferred
+ or equivalent combination of education and experience required
+ At least two years of relevant administrative/management experience required
**Preferred:**
+ Knowledge of medical practices, terminology, and reimbursement policies.
+ Electronic medical records and billing systems.
+ Skill in planning, organizing, delegating, and supervising.
+ Skill in evaluating the effectiveness of existing methods and procedures.
+ Skill in problem solving.
+ Skill in verbal and written communication.
+ Ability to use multi-line phone system, including transferring calls and paging.
+ Electronic Medical Record (EMR) skills (to include Master Scheduling, Billing knowledge)
+ Computer skills as outlined below:
+ Ability to navigate from desk top to a variety of applications.
+ Ability to copy and paste documents.
+ Basic Microsoft Outlook email skills (open new, to, cc, send).
+ Basic electronic filing skills (name a file, save file, save as).
+ Basic typing skills; basic keyboarding skills.
+ Basic proficiency with Microsoft Word and Excel.
+ Ability to read, interpret, apply, and cross-train staff regarding policies and procedures.
+ Ability to set priorities among multiple requests.
+ Ability to interact with patients, medical and administrative staff, and the public effectively.
+ Strong communication (including written communication) and interpersonal skills
+ Self-motivated and organized
+ Ability to function in a fast paced environment
+ Time management skills necessary
+ A team player with the ability to work independantly
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.50 - $34.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-02-22T05:38:04-05:00https://universityofrochester-veterans.jobs/3894B8117BA04C439B8ED1F0739CA61426POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED** **:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED** **:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES** **:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS** **:**
+ Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
+ Bachelor’s in Human Services preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-02-22T05:38:04-05:00https://universityofrochester-veterans.jobs/578071A08C934A7C82883EEDC1BF52EF26POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED** **:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED** **:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES** **:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS** **:**
+ Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
+ Bachelor’s in Human Services preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-02-22T05:38:04-05:00https://universityofrochester-veterans.jobs/59B0CBF3E8F24CDE8B9EDF58CC24E04526POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider’s pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists – Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department’s infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists – With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists – In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Manager, Imaging Radiology2024-02-22T05:38:04-05:00https://universityofrochester-veterans.jobs/5E136AE708104634ADCD36B5899CF99326GENERAL PURPOSE:
Supervises and manages Imaging technical and support staff. Works closely and in concert with IS Nursing, Clerical, IT, Faculty and staff to achieve maximum productivity with efficient and safe patient throughput while maintaining optimal customer and patient/family satisfaction.
**SPECIFIC RESPONSIBILITIES:**
+ Provides management of imaging technical and technical support staff.
+ Takes lead on decisions related to recruitment, hiring, transfers, promotions, discipline and termination in accordance with UR policies.
+ Plans work schedules and allocates staff.
+ Implements and enforces strict Quality Control over assigned section or units.
+ Reviews, edits and approves data and results generated in his/her area(s) for general correctness and analytic reliability.
+ Ensures that instrumentation, equipment and supplies are kept in good working order. Arranges for additional maintenance service as needed and in accordance with established policy.
+ Designs and conducts studies for updating of methodologies and assists in the evaluation of new instrumentation and products.
+ Develops, updates and implements technical training for staff on protocols, procedures, applications and hardware.
+ Develops and maintains staff competencies in accordance with URMC and JCAHO standards
+ Performs duties of an assistant supervisor or a clinical technologist as needed.
+ Communicates and occasionally confers with director(s) and medical staff concerning studies.
+ Keeps abreast of new developments in his/her respective field of Imaging Sciences equipment.
+ Conducts Personnel Performance reviews. Evaluates performance of personnel for which he/she has direct responsibility in accordance with established format. Conducts Evaluation Interviews.
+ Supervises the efficient operation of his/her section or unit(s) to assure prompt reporting of laboratory results.
**REQUIREMENTS:**
+ Bachelor's degree preferred.
+ 5-7 years of clinical experience required.
+ or an equivalent combination of education and experience required.
+ School of Radiologic Technology, Diagnostic US, and Nuclear Medicine or like Diagnostic Program required.
+ Familiarity with Excel, Word, PowerPoint and other office-based programs preferred.
+ NYS licensure (if applicable) and ARRT certification in one of the following: Radiology, Nuclear Medicine, Diagnostic US or MRI required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $83,200 - $108,160 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr Psychiatric Technician2024-02-22T05:38:04-05:00https://universityofrochester-veterans.jobs/8376061132B34F3BB7BBAB2956E70FF026POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED** **:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED** **:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES** **:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS** **:**
+ Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
+ Bachelor’s in Human Services preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clin Supt Technician 5,CoreLab2024-02-22T05:38:04-05:00https://universityofrochester-veterans.jobs/ACD7940F39B842618C86FF6886CC2DA526GENERAL PURPOSE:
The Operations Coordinator in Specimen Management under the direction of the Supervisor and with input from the Chief Supervisor oversees all aspects of the daily operations in the laboratory specific section of Specimen Management. The Operations Coordinator will provide technical supervision of section and is accountable for the professional conduct and technical performance of personnel within area. The operations coordinator will enhance the growth of staff through areas of staff development and training personnel in day-to-day operations.
**RESPONSIBILITIES:**
+ Develops and coordinates the roll out of new procedures and/or evaluates new processing methods to offer a high level of performance for pre-analytical testing. Develops training techniques for new procedures. Develops and maintains detailed training checklists and competency for new hires.
+ Trains and coordinates the training of new staff, including program development and revision, orientation and direction of in-house trainers. Evaluates and communicates progress of new hire training with staff, training team and supervisors. Recognizes the need for alternative training methods to ensure staff is given different methods of learning to meet training requirements. Maintains and updates training manual and materials.
+ Continuously assesses work processes and makes suggestions to supervisor for improved work methods and ways to increase efficiency, reduce costs, and solve operational problems. Monitor and assess staff competency in an effort to identify and reduce errors caused by new hire training and ongoing staff performance. Coordinates (with Quality Assurance) ongoing training and development with current staff and remedial training in the form of Performance Improvement Process when ongoing errors are identified.
+ Ensures that staff follow laboratory policies and procedures, including safety and security. Assumes responsibility for channeling information to and from designated shift. Works with supervisor (s) and other laboratory staff to plan for and accomplish departmental and organizational goals and objectives. Promotes and supports a positive team environment within the laboratory.
+ Performs Sr. Technician duties and recognizes the need for and assumes bench responsibilities as needed. Maintains department in technical readiness to meet regulatory compliance standards for New York State and any other regulatory agencies inspecting SMH.
+ Specialized Assignments:
+ Automation Specialist: Oversees all technical aspects of Specimen Management including Pre-analytical Automation Systems at multiple sites, specified Middleware, Laboratory Information test builds and maintaining the Downtime System in conjunction with CLSS. The Automation Coordinator will also serve as a technical representative to the CLSS department ensuring all technical aspects that require pre-analytical support are duly represented
+ Quality Assurance and Safety Specialist: Oversees all aspects of the department QA activities including development of QA standards based on regulatory agency requirements, collection and documentation of QA data, monitoring of patient care QA issues and documentation of QA problems/corrective action/follow-up monitoring. The Quality Assurance and Safety Coordinator serves as the safety officer and maintains a safe working environment for the employees. S/he monitors use of proper safety attire, checks safety equipment, informs employees of safety regulations, and looks for safety hazards.
+ Training Specialist: Oversees all training aspects within Specimen Management at multiple sites ensuring training checklists and competencies are up to date and applied when required. The training coordinator will work with supervisors to ensure staff are trained and competent in their assignments and prioritized based on operational need.
+ Reference Lab Specialist: Oversee all aspects of the of the Reference Lab including Send Out operations, Quality Assurance monitors and technical support in regards to test builds. Provide billing support for send out testing working in conjunction with the compliance department.
+ Operations Specialist: Oversees all aspects of daily operations for shift and section. Provides support for training, automation, QA, and problem resolution. Monitors use of safety attire and PPE. Participates in competencies and annual review of employees.
Other duties as assigned
**QUALIFICATIONS:**
+ Some college level education with relevant coursework toward a 2-year degree, or certification in a related field, such as medical laboratory assisting or phlebotomy, or an equivalent combination of education and experience is required.
+ 2-3 years of related experience in a health care setting, such as but not limited to other lab divisions within UR Medicine such as Client Services, Phlebotomy, Clinical Trials, or similar roles, with closely related technical training and leadership experience required.
+ Medical Terminology preferred.
+ Ability to identify and resolve problems. Ability to pay attention to detail and handle frequent interruptions. Works well in a team environment. Functions effectively in a rapidly changing environment. Demonstrates excellent communication (i.e. verbal, written) and organizational skills required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.28 - $32.59 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr Psychiatric Technician2024-02-22T05:38:04-05:00https://universityofrochester-veterans.jobs/EA303C1757CE4C3EA2FFD87DCAC863C526POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED** **:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED** **:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES** **:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS** **:**
AAS degree in a Psychology or Sociology field, and 2-3 years recent Psychiatric Technician experience or Bachelor’s degree in related field, or minimum two years of RN Nursing School; or an equivalent combination of education and experience. Bachelor’s in Human Services preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-02-22T05:38:04-05:00https://universityofrochester-veterans.jobs/FC39B8CBC77A4C93AB66947B1A2910D226POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-02-22T05:38:04-05:00https://universityofrochester-veterans.jobs/FCA5274483A648328B04033EF384CA9A26POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED** **:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED** **:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES** **:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS** **:**
+ Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
+ Bachelor’s in Human Services preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Retail Optical Asst2024-02-22T05:38:03-05:00https://universityofrochester-veterans.jobs/026AE2B0490849F2B8BE5507A7D6794C26GENERAL PURPOSE:
Order all contact lens and manage all contact lens responsibilities is regards to patient insurance, billing, payments, and scheduling at the Medical Center location as well as off-site locations of the Flaum Eye Institute. This person will be required to travel to multiple locations. The individual fulfilling this position acts with a moderate amount of autonomy and independent decision making.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Orders all medical and soft contact lenses by accurately specifying lens parameters; verifies lens specifications on delivery prior to patient notification; maintains database of lenses ordered and received. Maintain contact lens room; stock trial kits and restock inventory and dispose of expired inventory; audit and order trial lenses and all other contact lens supplies as needed as well as Medical Contact Lens supplies.
2. Responsible for collecting all contact lens charges from the patient. and submitting to billing department. Reconciles and process invoices with statements while monitoring credits and exchanges.
3. Obtains insurance pre-authorizations as needed and contacts patient prior to appointment if any problems arise. Verifying insurance benefits to cover Medical lenses and notifying patient of cost. Confirm with patient on charges for upcoming appointments and services performed to help accurate billing
4. Answers correspondence, and other inquiries. Call patient to schedule appointments in eRecord for contact lens pickup and fitting with Optometrist; confirm patient appointments and assist in ensuring patients arrive to correct location for exam.
5. Processing lenses after arrival and prior to patient pick up (cleaning)
6. Preform Insertion and Removal (I&R) training on contact lens patients. Educate patient how to insert and remove their contact lens as well as proper contact lens care.
Other duties as assigned
**QUALIFICATIONS:**
+ HS diploma required; Associate's degree preferred.
+ 1-2 years of customer service experience required or equivalent combination of education and experience.
+ Required knowledge, skills and abilities:
+ Self-motivated and organizational skills; Proficiency with computers
+ Demonstrates customer service, written, verbal and interpersonal skills
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Supervisor, Phlebotomy2024-02-22T05:38:03-05:00https://universityofrochester-veterans.jobs/05158CD0C5FA46B4998D48CAAF65B34C26GENERAL PURPOSE:
Under the direction of the Chief Supervisor, manages and is accountable for all aspects of service delivery, performance, and regulatory compliance for assigned area. The Supervisor provides technical expertise and supervision. Responsible for staff development, oversight of all training, scheduling, Quality Assurance, and operations. Sets expectations and models behaviors leading to a culture of team work and respect.
**SPECIFIC RESPONSIBILITIES** **:**
Under general direction and with latitude for independent judgment:
1. Translates URMC and lab policies into effective section procedures, meeting all regulatory guidelines. Communicates, implements, maintains, and enforces compliance with all procedures, including safety/ infection control, technical performance, professional conduct, and documentation. (20%)
2. Provides operational direction and technical guidance for staff. Ensures adequate resources. Visits regularly or on an emergent basis, and is available to all staff in areas of responsibility, including Medical Center, Nursing Homes, Patient Service Centers, clients, clinics, etc. Provides consultative support for customers. (20%)
3. Supervises staff performance. Prepares and conducts accurate performance reviews. Provides constructive feedback and counseling for staff development. Initiates and conducts disciplinary actions. (20%)
4. Oversees scheduling and management of work assignments; ensuring appropriate staffing coverage. (10%)
5. Coordinates with Manger to develop goals and objectives which are in alignment with departmental goals. Stays informed on developments in the field or institutional initiatives and contributes to/supports improved processes. Proactively seeks information and makes recommendations to improve daily processes/work environment. (5%)
6. Oversees effectiveness and timeliness of training; provides additional training as needed. Coordinates training needs with Training Coordinator to ensure ability to meet all service needs. (5%)
7. Participates in laboratory/section management meetings and conducts regular staff meetings for area of responsibility. Responds to inquiries/concerns in a timely fashion. (5%)
8. Follows Human Resource policies. Recommends actions related to hiring, promotion, discipline and termination. Participates in the candidate selection process. (5%)
9. Participates in the department’s Quality Assurance program and reviews quality data regularly. Identifies trends and issues and works to implement timely solutions. Reviews error and incident reports; plans follow up and training to avoid repetition of errors. (5%)
10. Verifies and authorizes payroll. Approves and monitors overtime usage. (5%)
**REQUIREMENTS** **:**
+ Bachelor’s degree in science, management or related field and two years of experience; or an equivalent combination of education and experience.
+ Phlebotomy certification or experience preferred.
+ Valid driver’s license or reliable daily transportation required.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 53,602 - $ 75,005 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr Psychiatric Technician2024-02-22T05:38:03-05:00https://universityofrochester-veterans.jobs/25BA51EA163241E185D10D618E97C7AC26POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Phlebotomist2024-02-22T05:38:03-05:00https://universityofrochester-veterans.jobs/9CDEF6F2288F486E9FB93F71EB6EAD8226POSITION SUMMARY:
Collects, registers, and processes patient laboratory specimens using a variety of collection techniques, protocols, and computer systems. Follows rigorous patient identification protocols for all ages and complexity of patients. May perform EKG’s. Services patients at any assigned location including Patient Service Centers, Clinics, and Nursing Homes and performs Home Draws. Exercises excellent judgment, problem-solving and customer service skills. Must be flexible and able to work independently as well as part of a team. May be required to take on call responsibilities.
**MACHINES AND EQUIPMENT USED** **:**
Standard office equipment, including desktop computers. Hospital and Laboratory information systems and other software as needed. Phlebotomy equipment including needles and vacutainers. Basic laboratory equipment such as centrifuges.
**TYPICAL DUTIES** **:**
1. Patient Registration (30%). Greets and pleasantly interactions with patients. Verifies patient demographic/insurance information and reviews physician order. Reconciles issues with patient or physician’s office, documents and updates computer systems. Uses multiple computer systems to complete patient and billing registrations, including conversion of diagnostic verbiage to billing codes, accurate interpretation and entry of tests, as well as generation of accurate labels.
2. Specimen Collection (30%). Follows patient identification and order verification protocols prior to collection of the specimen. Performs safe venipuncture, heel or finger sticks, and directs the collection of other specimens such as throat cultures, urine and stool following all age specific and procedural protocols as well as infection control and safety protocols. Labels all specimens according to protocols.
3. Preanalytical Processing (10%). Performs processing of specimens including centrifugation, aliquoting, and preparation for transport including computer logging, packaging and appropriate prioritization actions for specimen integrity.
4. Operational Support (15%). Maintains supplies. Places orders following PAR level guidelines, receives and rotates stock according to expiration date. Maintains cleanliness and neatness of site. Monitors and maintains equipment, including daily temperature documentation, disinfection, sharps management, and performance of maintenance and inspections. Troubleshoots issues.
5. Administrative support (10%). Answers phone and verbal customer inquiries, providing routine as well as technical information. Takes initiative to resolve all customer needs. Participates in all Quality Assurance monitors and initiatives, including data collection and statistics.
6. Performs EKG’s following all laboratory and infection control processes (5%).
7. May be reassigned as needed and without prior notice to work at varied locations. Has capability to travel to locations.
**QUALIFICATIONS** **:**
High School degree or equivalent with six months of phlebotomy experience, or graduation from a phlebotomy training program; or an equivalent combination of education, experience or certification. Valid driver’s license or reliable daily transportation. Knowledge of medical terminology/anatomy and customer service experience a plus.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr Psychiatric Technician2024-02-22T05:38:03-05:00https://universityofrochester-veterans.jobs/CAE101C4E871479A8AB48B6F2EDA706826POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-02-22T05:38:03-05:00https://universityofrochester-veterans.jobs/D3D3E580BFE74F17811CC39E943F2BCA26POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-02-22T05:38:03-05:00https://universityofrochester-veterans.jobs/FE8A531E67D444EAB7E2D901B687195C26POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clinical Care Manager for the Gender Surgical Hub at URMC-Level IV2024-02-22T05:37:30-05:00https://universityofrochester-veterans.jobs/16DDB7E30FFD43A2BA9C12A172B4FF6B26Responsibilities
RN to work in a multidisciplinary team to coordinate medical care of patients pursuing gender affirming surgery. The Clinical Care Manager’s central role integrates and coordinates access and utilization management, proactive patient management, care facilitation and treatment planning functions. Coordinates medical care of patients pursuing gender affirming surgery. The minimum of 3-5 years of professional nursing experience. Ambulatory care experience in community health, care management, disease management, quality improvement and/or management experience is preferred or; an equivalent combination of education and experience. Knowledge, awareness or previous experience working with transgender and gender diverse individuals.
**Qualifications**
Requires a BSN or matriculation in a BSN program from an accredited Nursing Program and an active New York State license in good standing. Applicants will have a minimum of 3-5 years or RN experience.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.00 - $57.40
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** OB/GYN Nursing
**Full/Part Time:**
**Schedule:** Full time 40 hours, 8-hour shifts.(USA-NY-Rochester) Pediatric Specialty Nurse for the Division of Child Neurology - RN 2, Outpt2024-02-22T05:37:30-05:00https://universityofrochester-veterans.jobs/9D373253ED2943EF88ECA1EB44DF0D3126Responsibilities
The Division of Child Neurology is seeking an enthusiastic, independent nurse to join a team-based outpatient practice. The position requires attention to detail and a compassionate and caring nature. Duties include telephone triage, prescription management and referral review. The Child Neurology team is a cohesive group that manages the care of children with seizures, headaches, tics, cerebral palsy and other neurologic diagnoses. Nurses must have at least 2 years of nursing experience as well as excellent problem solving, prioritization and communication skills. This job is Monday-Friday, 8:00 am-4:30 pm.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** Full Time- 40 hours, days(USA-NY-Rochester) Primary Care - Internal Medicine (Medical Associates Penfield) - LPN-2 Outpatient2024-02-22T05:37:30-05:00https://universityofrochester-veterans.jobs/DB74998F03154862955E130193BBD9FC26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.53 - $33.19
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Laboratory Technician IV (S)2024-02-21T05:23:07-05:00https://universityofrochester-veterans.jobs/23CF40EDDD7F47D591C359399A56804726POSITION SUMMARY:
This position provides research support and participates in all major aspects of research projects within the laboratory of Dr. Steve Georas. The employee is part of a team investigating immune dysregulation in asthma and other lung diseases, and will participate in the planning and execution of complex experiments involving human cells and cell culture. The technician will participate in ongoing research studies with other lab members, and will use existing protocols and help develop new protocols, and will train new lab members in techniques and protocols. The technician will maintain specialized equipment, be responsible for ordering supplies and reagents, and ensure that all protocols and procedures are followed. Operates complex scientific equipment including flow cytometer, multiplex bead array, gel documentation system, and real time PCR machine.
**JOB RESPONSIBILITIES:**
+ Utilizes new and innovative research techniques involving a high degree of skill and training. May include performing reviews of the literature, applying acquired knowledge to new experimental questions, and participating in the selecting and designing of appropriate tasks to address relevant scientific questions.
+ Performs moderate to complex analysis and calculation of data; interprets and makes recommendations. Organizes and manages data, conducts tests, and performs statistical analysis on data using statistical software. Includes organizing technicians and coordinating experiments.
+ Produces data tables and figures for research papers and presentation and reviews the draft material for content, organization, clarity, grammar and style. In particular, ensures that writing is accessible to a wide range of individuals with varying degrees of literacy.
+ May serve as the leader for the testing of hazardous or potentially hazardous substances including primary responsibility for testing and maintaining personal protective equipment, devices and equipment. Works closely with the physical processes used to sample or measure environmental actions including establishing grids, monitoring stack releases and sampling for hazardous materials.
+ Provides technical oversight to lower-level research technicians. Coordinates the training and performance of lower-level technicians and students.
+ Inspects completed work and assures quality and compliance of standards and specifications; determines needs, develops specifications and selects vendors and equipment for testing. Educates on the monitoring and sampling of equipment; may train staff and identify technical training needs.
+ Serves as department representative for information and questions concerning testing, sampling and monitoring methods and practices; reviews and revises procedures and policies according to best research practices.
+ Works closely with Principal Investigator and other research staff to modify or develop new procedures and policies.
+ May prepare and monitor a lab budget, working closely with department administrators and centralized finance teams.
+ Keeps current with industry standards, best practices, and trends in health sciences, Attends/participates in weekly lab meetings, and, as appropriate, institutes and seminars.
Other duties as assigned.
**REQUIREMENTS:**
+ High School diploma or GED required.
+ Associates degree in Health Science, Biology, Chemistry or other science related field of study preferred.
+ 5 years of experience with performing basic sampling, monitoring or research activities; compiling and collecting data and preparing reports required.
+ or equivalent combination of education and experience required.
+ OSHA safety requirements; scientific methods required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 20.92 - $ 29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Crisis Specialist, Psychiatry2024-02-21T05:23:07-05:00https://universityofrochester-veterans.jobs/95A2880B5F954785AE0DA663CEAEF32626GENERAL PURPOSE:
Functions as a professional member of the Department of Psychiatry's Monroe County Mobile Crisis Team serving complex patients in mental health crisis in a variety of settings across Monroe County. Provides expertise with regard to community resources and agencies and assures continuity of care via direct and indirect means of communication with persons involved in care of the patient.
**SPECIFIC RESPONSIBILITIES** **:**
+ Responds patients in mental health crisis at off-site locations in homes, group homes and other settings. Interviews patients and families in concert with Crisis Therapist. Provides patients and family members emotional and tangible support, advocacy and linkage to resources. Responsible for facilitating the referral process. Confers with other community agencies, Therapists, and law enforcement agencies as necessary at the request of the Crisis Therapist.
+ Enhances patient efforts in receiving Medicaid and other social services. Provides support and education to families and agencies involved with the patient in psychiatric crisis. Promotes and ensures continued staff education around multicultural factors which affect care and treatment of patients.
+ Assists in all planning regarding food, shelter or transportation for patients.
+ Visits patients in their community setting to assess their progress toward meeting the goals of the care plan and to monitor compliance with the treatment plan. Teaches, guides, and assists patients and family members to ensure their clear understanding of the patient's needs and expectations of the specific care plan. Makes recommendations to mental health professionals regarding treatment plans.
+ Carries out strategies for implementation of treatment plan by: establishing contact with various service providers and family members; assuring appropriate utilization of life support services in the community; assuring the smooth and orderly transition of patients into their respectively designated placements; and takes initiative for suggesting appropriate community services that would enable the patient to function at his/her optimal level in the community.
+ Maintains contact with psychiatric service providers to assess: appropriateness of placement; continued progress of patients; and other supplemental needs of patients. Implements the proper intervention strategies with minimal supervision from the mental health professional. Documents patient contacts and patient progress in the medical record and
+ assists patients with paperwork, correspondence, etc. necessary to ensure linkage to appropriate resources.
+ Communicates with home base, i.e. estimated time of arrival, current location of team, additional support required, etc. Participates on a rotational basis in on-call group as back-up to Life Line during evening/weekend hours.
+ Responds, as necessary, after hours to psychiatric crises in the community. Attends weekly meetings. Participates in all Quality Improvement activities.
+ Maintains current knowledge and supports the policies and procedures of community resources, assists families with identifying their needs and providing and/or connecting them with appropriate community resources, and advocates. Participates in education and training for provision of services to patient in psychiatric crisis. Participates in data collection for Mobile Crisis services.
+ Models ICARE Values, supports diversity and inclusion strategies and approaches that reduce stigma, engages patients, and promote patient-driven decision making with clinical leadership team to provide referrals and connections to those resources.
Other duties as assigned.
**REQUIREMENTS** **:**
+ Associate's degree required.
+ 3 year’s experience in human services, preferably in a psychiatric crisis or emergency setting; or an equivalent combination of education and experience required.
+ Availability to work a flexible work schedule including occasional evenings and weekends, effective communication and teaching skills, and the ability to empathize families and/or support systems required.
+ Ability to speak Spanish, Vietnamese or be fluent in American Sign Language preferred.
+ Valid NYS Driver’s license, and satisfactory driving record required.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Donor Manager2024-02-21T05:23:07-05:00https://universityofrochester-veterans.jobs/A60606C7B50641FE89654C40D285D88626GENERAL PURPOSE:
The Donor Manger (DM) of Finger Lakes Donor Recovery Network responds to potential organ donor referrals at area hospitals, evaluates potential organ donors, medically manages consented donors in the ICU, allocates organs according to UNOS/OPTN policy and procedures and coordinates the recovery of organs and tissues from potential donors. Other responsibilities include taking initial referral information and taking organ offers from other OPO’s for patients listed on the local transplant lists. This position is on call 15 days per month that includes 2 on call weekends.
**RESPONSIBILITIES:**
+ Maintains and manages donors, in conjunction with hospital care teams in the ICU, in accordance with OPTN/UNOS and FLDRN protocols to evaluate and optimize individual organ function.
+ Answers calls to screen and respond to organ donor referrals. Travels to donor hospitals to assess and evaluate potential organ donors. Determines medical suitability for organ and/or tissue donation through laboratory studies, medical record review and physical assessment.
+ Completes authorization form and obtains a Donor Risk Assessment Interview (DRAI) once willingness to donate is identified. Provides appropriate medical information regarding potential donor’s organ function to personnel at designated transplant center(s) according to the OPTN/UNOS match run list. Complies with OPTN/UNOS, New York State and FLDRN organ allocation policies. Arranges for transportation (ground and air) for local and visiting surgical teams to travel to the donor hospital. Communicates with Operating Room staff to arrange for scheduled OR time and notifies the preservation team. Prepares appropriate operative notes and medical examiner forms for completion by the procuring surgeons. Coordinates and communicates with all ancillary services related to recovery activity, such as medical examiner/coroners and/or pathologists as appropriate.
+ Completes all FLDRN paperwork and all information in iTransplant associated with local donor referrals, organ donors, organ import offers and imported organs accurately and in a timely manner. Resolves documentation issues as identified by quality assurance deportment for post donor follow up.
+ Attends clinical meetings and joint staff meetings as scheduled
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor’s degree in Nursing, Physician’s Assistant or Allied Healthcare Provider (RN, LPN, Paramedic, Respiratory Therapist, etc.) required
+ 2 years of experience in ICU, pre-hospital, Emergency Room required
+ Experience as Allied Healthcare Provider (RN; LPN, Paramedic, Resp Therapist etc.) required
+ or equivalent combination of education and experience required
+ Critical care experience, ACLS, TNCC preferred
+ Ability to manage complex tasks and coordinate multiple time sensitive responsibilities required
+ Must be on call 15 days per month, including 2 weekends required
+ Certified Procurement Transplant Coordinator (CPTC) conducted by the American Board for Transplant Certification (ATBC) after 2 years required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 72,800 - $ 94,640 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Wilmot Cancer Institute @ Pluta- - Clinic. RN 2, Outpt2024-02-21T05:22:46-05:00https://universityofrochester-veterans.jobs/AF05D47FC91A4222992CBCCD2EB0634F26Responsibilities
The cancer center at Pluta is seeking a team based professional to join our clinics. Must possess a willingness to learn about and provide care to breast cancer patients. Responsibilities include clinical care coordination, telephone triage, symptom management, and patient education in a fast-paced ambulatory setting requiring dependability and flexibility to changing unit and patient needs. Must have strong interpersonal and communication skills, be autonomous in decision making, and have excellent assessment and time management skills. Prior experience preferred; on year of acute care experience required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position (40 hours) 8-hour shifts, weekdays, holidays per unit policy(USA-NY-Rochester) Employee Health - Strong Memorial Hospital - Nurse Practitioner2024-02-21T05:22:46-05:00https://universityofrochester-veterans.jobs/1047ECDD7763401E890804F9AEF627D426Responsibilities
Unique, challenging opportunity to provide Employee Health onboarding services as well as evaluation and treatment of workplace-related injuries and illness for healthcare workers. Become a member of a collaborative team that provides care based upon evidence-based practice and NYS Workers Compensation treatment guidelines.
Responsibilities include onboarding physical exams, treatment for blood borne pathogen exposures, work related contagion exposures, company requested evaluations, longitudinal treatment for work related injuries and illnesses: medication management, ordering and interpreting diagnostic tests, referrals for treatments-physical therapy, chiropractic treatment, referral to specialists and disability evaluations. Many opportunities for patients, employer and staff education. Work independently. Collaborate as needed with network-based physicians.
Excellent communication and collaboration skills. Ability to work in a team environment. Independent judgement and critical thinking. An NP with 2 or more years of adult NP experience is preferred, new graduates will be considered. An NP orientation program is available for all new hires. Credentials: NYS NP licensure and AANP/ANCC national certification is required prior to start date.
**Qualifications**
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:** Full time position—M-F daytime hours 4 10 hour days a possibility after orientation(USA-NY-Rochester) Ambulatory Tech 12024-02-20T05:32:12-05:00https://universityofrochester-veterans.jobs/40EB9F3E9F1847A69D8206712A3EEC8C26POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Crisis Specialist, Psychiatry2024-02-20T05:32:12-05:00https://universityofrochester-veterans.jobs/7C9715C76C1347E7AE0367D86A27ECAD26GENERAL PURPOSE:
Functions as a member of Strong Memorial Hospitals inpatient psychiatric and CPEP units serving complex mentally ill patients in crisis within the hospital in support of a therapeutic milieu. The Crisis Specialists round the psychiatric units providing support to patients through reassurance, validation and engagement in order to assist them in maintaining or reestablish emotional control with the intention of reducing the need for Public Safety support within the units.
**SPECIFIC RESPONSIBILITIES** **:**
**Support mentally ill** **patients** **in crisis within the** **Psychiatric** **units at Strong Memorial** **Hospital.**
+ Provides patients with engagement through discussion, activity and availability to support them in establishing emotional well-being
+ Proactively recognize moments of stress for the patients and provide additional support in order to help maintain a therapeutic environment.
+ Support patient wellbeing through monitoring self-care tasks, support in difficult conversations and attendance during court hearings
+ Assist patients to ensure there is clear understanding of the patient's needs, as well as the expectation of safe behaviors on the unit to ensure a safe milieu.
+ Monitor/ensure safe transport of patients from the emergency to inpatient setting.
+ Manages time in order to provide support to multiple psychiatric units within the day.
**Crisis Specialists are notified when there is a crisis or warning signs of crisis noted by other providers.**
+ Crisis Specialists respond to CPEP and/or the inpatient psychiatric units to support the de-escalation of patients, by providing patients with emotional and tangible support to regain behavioral control
+ The CrisisSpecialists provide reassurance, validation and support within understanding of being trauma informed and person centered in their approach.
+ Communicates with unit staff and Department of Public Safety as necessary to provide unified support of the patient in psychiatric crisis and to ensure a safe milieu.
+ Engage in physical interventions under digression of nursing staff to ensure patient and staff safety within the psychiatry setting.
**Crisis** **Specialists** **engage in** **crisis** **debriefing** **with patients and staff following the interaction.**
+ Crisis Specialists ensure follow up communication is constructive, understandable, learning focused and relationship restorative with the patient.
+ Communicate to determine how situations can be avoided or resolved more efficiently in the future. Debriefing that cannot take place with the supporting team takes place with the Director of the Crisis Specialists.
**Documentation:**
+ Crisis Specialist track their day by logging info learned on patient’slikes, dislikes, coping skills and best approaches in supporting the patients.
+ Track time spent and supports provided
**Training:**
+ All Crisis Specialists must complete CPI training provided by Crisis Stabilization Team Director within 3 months of hire
+ Attend monthly staff meetings and trainingsprovided
+ Orient and train new staff on unit preferences and routine
Other duties as assigned
**REQUIREMENTS** **:**
+ Associate's degree in a health-related field required
+ 2 years of experience in human services required
+ Experience in a psychiatric crisis or emergency setting preferred
+ or equivalent combination of education and experience required
+ Ability to speak Spanish, Vietnamese or be fluent in American Sign Language preferred
+ Must possess a valid New York State Driver’s license and a satisfactory driving record required
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 22024-02-20T05:32:11-05:00https://universityofrochester-veterans.jobs/6B63C681C64E42C097327D20720DC18226POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Director of Adv. URMC, Clinical, Rsrch & Hospital Program2024-02-19T05:15:03-05:00https://universityofrochester-veterans.jobs/C0843ECF01834E9D802E1652EAFE5DAC26Responsibilities
**Position Summary:**
The Director of Advancement will identify, cultivate, solicit, and steward major gifts in support of the mission of the University of Rochester Medical Center (URMC). The Director will report to the Executive Director of Advancement, URMC Clinical & Research and Hospital Programs, and will build a robust major gift program for key clinical programs including, but not limited to the Department of Medicine. Specifically, the Director will serve as the primary Advancement liaison for the following Divisions within the Department of Medicine: Cardiology, Geriatric Service Division/the Aging Institute, General Medicine/Internal Medicine, and Allergy, Immunology and Rheumatology and Palliative Care. The Director will also provide fundraising assistance to the remaining Divisions within the Department of Medicine, as required.
The Director will assist with the fundraising for capital and special projects associated with the Department of Medicine, including but not limited to the Strong Expansion Project.
The primary prospect pool for this position will consist of patients and families who have received care at URMC, community members, key volunteers, Resident and Fellow alumni, faculty and staff. The Director will work both independently and in concert with University of Rochester Advancement colleagues, Medical Center leadership, faculty, and staff, and URMC volunteers to support the key philanthropic priorities for the University of Rochester Medical Center. The incumbent will have an opportunity to build their portfolio to an ideal size of 100 major gift prospects. Progress toward specific activity goals, including visits and gift solicitations, will be evaluated in an on-going manner.
**Responsibilities:**
+ Implement prospect identification & qualification strategies. Develop and execute individualized cultivation plans, this will also include local travel and travel outside of the Rochester region to engage grateful patients, volunteers and alumni.
+ Solicit potential benefactors for major gifts ($100,00 or more) & leadership annual gifts ($10,000 or more).
+ Generate and deliver customized stewardship plans and impact reports for URMC donors.
+ Serve as the Advancement liaison working with various/Chiefs/Directors in the Department of Medicine in consultation with the Executive Director. This would include monthly meetings with these faculty/staff leaders along with engagement concerning donor activities.
+ Work with past and present Philanthropy Champions who represent The Department of Medicine. This includes meeting with the philanthropy champions to build an on-going relationship with the URMC Advancement team and discussing patient referrals/outreach for future engagement, cultivation and solicitation opportunities.
+ Actively collaborate with the University of Rochester and URMC advancement colleagues, URMC faculty, and staff leaders to identify engagement opportunities and appropriate philanthropic strategies for potential donors
+ Other duties as assigned by the Executive Director
**Qualifications:**
**Required:**
+ Bachelor’s Degree
+ 7-10 years fundraising experience or equivalent combination of education and experience.
**Preferred:**
+ Experience working in an academic setting.
+ Demonstrated success in closing major gifts from individual donors;
+ Track record of managing a major gift portfolio size of 100;
+ Plan, implement, and analyze a prospect qualification strategy;
+ Collaborate with a wide variety of constituents, including patients and families, University and URMC faculty and staff leaders, key volunteers, potential donors and advancement colleagues;
+ Demonstrated passion for and commitment to the mission of the University of Rochester Medical Center (URMC);
+ Model the values of the University of Rochester and its Medical Center, including a commitment to integrity, an inclusive and team-based approach to our work, and an emphasis on service excellence;
+ Exhibit a positive attitude and strong sense of personal responsibility and work ethic;
+ Ability to work effectively with a large team and in a complex professional environment;
+ Ability to communicate effectively in both oral and written form, with an emphasis on critical listening skills;
+ Demonstrated empathy and discretion when working with sensitive situations, including interactions where patient experiences are shared;
+ Willingness to travel, which includes local travel and travel outside of the Rochester region to engage grateful patients and alumni. This will also include participation in some evening and weekend work-related events and activities, when needed.
+ Demonstrated proficiency in or ability to learn Windows-based fundraising and other work-related software applications
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $84,718 - $127,088 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-02-18T05:37:41-05:00https://universityofrochester-veterans.jobs/00366077218A4A9CADC750050FBD716926Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-02-18T05:37:41-05:00https://universityofrochester-veterans.jobs/0FD46EBA60994B519C235714FD86B37E26Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-02-18T05:37:41-05:00https://universityofrochester-veterans.jobs/2953988F2C014D08A58CDC28F98FE30426Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 18.76 - $ 25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Unit Secretary2024-02-18T05:37:41-05:00https://universityofrochester-veterans.jobs/53CAB9DB01084321A638F83F5D795F5326Responsibilities
Under direct supervision of Nurse Manager or designee, assembles and maintains patient records, processes orders, and performs skilled receptionist duties. Facilitates unit operations through communications with all hospital departments, and greets patients, families, and all health care team members.
**Requirements**
High School education and one year of clerical experience with demonstrated written and verbal communication skills, or an equivalent combination of education and experience.
PREFER: Knowledge of medical terminology and typing or data entry experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $17.33 - $23.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Tech2024-02-18T05:37:41-05:00https://universityofrochester-veterans.jobs/7088E95DC31D41E1A4D4197C0764F10026POSITION SUMMARY:
Under the direction of a licensed nurse, provides patient care by performing basic procedures and selected specialized procedures that contribute to the well being, comfort and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of technical and mechanical apparatus, measuring devices, and analysis and office equipment.
**TYPICAL DUTIES:**
1. Participates in the delivery of patient care by performing basic and specialized physical and psychosocial interventions as defined by the Patient Care Technician Skill Inventory. Tasks include collecting and recording of specimens and body fluids.
2. Under the direct supervision of a nurse, performs direct patient care affecting the well being, comfort and safety of patients.
3. Performs technical procedures and reports findings to the nursing staff. Tasks include: performing venipuncture for blood samples, performing EKG's, placing electrodes and obtaining telemetry readings.
4. Collects patient data as defined by the Skill Inventory List and documents these data on the appropriate flow sheets.
5. Collects specimens, performs basic tests or sends specimens to appropriate laboratory for analysis per Hospital policies.
6. Attends to patients' environmental needs by straightening belongings, offering comfort measures at the direction of the nurse.
7. Participates in Quality Assurance activities as directed by nurse.
8. Orients patient/family to unit and patient room, and provides copies of Patients' Bill of Rights, as directed by nurse.
9. Performs other duties as assigned by nurse to support unit functioning and patient care delivery.
**REQUIREMENTS:**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant; Home Health Aide; EMT; Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-02-18T05:37:41-05:00https://universityofrochester-veterans.jobs/89E90F1B7BC14AA086C96398081D125626Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 18.76 - $ 25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-02-18T05:37:41-05:00https://universityofrochester-veterans.jobs/8B27676F57AC449AAFD3F48583E2CC4726Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-02-17T05:26:51-05:00https://universityofrochester-veterans.jobs/3A417513F031412CB3E8DEB4F42BC34026POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers’ time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**SUPERVISION AND DIRECTION RECEIVED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative officer. Is responsible for independently planning, executing and evaluating own work.
**SUPERVISION AND DIRECTION EXERCISED:**
Directs other secretarial and clerical assistants. May train and coordinate activities of peers or support staff.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Will use software for electronic medical record system, appointment scheduling system, and Operating Room scheduling system and other systems as needed.
**TYPICAL DUTIES:**
**Provider Assistant**
+ Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval. Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
+ Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider’s patient notes.
+ Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
+ Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
+ Researches hospital medical records for information requested by physicians, insurance companies and attorneys.
**Surgical/Procedure Scheduling**
+ Decides, using independent judgment, the order of daily surgeries and ambulatory procedures based upon patient’s medical conditions and severity.
+ Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Using independent judgment, authorizes overbooking and rearranging of surgeons Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
+ Orders all necessary surgical/procedure equipment, devices and medication based on application of protocols needed to conduct the surgery/procedure. Follows up to confirm that order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials and locations are ready for surgery/procedures as scheduled.
+ Based on the nature of the surgery/procedure, varies patient education and follow up details accordingly in relation to pre-operative readiness and post-operative rehabilitation expectations and activities. Is accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
**Patient Liaison**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing disability paperwork.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Serves as main point of contact for patients’ pre and post-operative.
Other projects and job duties as assigned.
**QUALIFICATIONS:**
+ High School Diploma and Minimum of 2 years of relevant experience required; or an equivalent combination of education and experience.
+ Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records, preferred. Demonstrated customer relations skills.
**NOTE:** **This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III- Genetic Counseling Assistant2024-02-16T05:36:54-05:00https://universityofrochester-veterans.jobs/1CEB5756755B47E996B280173B283BA426Responsibilities
**Please submit a cover letter for review with your application.**
**Position Summary:**
The Division of Clinical Genetics at the University of Rochester Medical Center is seeking a full-time Physician Support Representative to join our team at Golisano Children’s Hospital. The University of Rochester is a major genetics service provider in upstate New York with highly successful genetics programs in pediatrics, adult medicine, neurogenetics, ocular genetics and prenatal/reproductive genetics. Our current clinical programs include Inborn Metabolic Disorders, General Pediatric and Adult Genetics clinics, in-patient consultation service and the collaborative multidisciplinary Craniofacial Team Clinic. We are in a major growth phase and increasing our programs to include multiple disciplines.
With minimal direction, the position serves as a genetic counseling assistant directly supporting the work of six Genetic Counselors performing complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Candidate will be responsible for all clinic preparations, including but not limited to, optimizing provider-patient schedule, coordination of patient care, and information/data support. The candidate will also perform other duties as assigned. The candidate must demonstrate capability and desire to work independently and be a strong team player. Demonstrates ICARE* values in each of the major responsibilities.
**Responsibilities:**
**Clinical Support**
+ Case preparation, attaining family history and medical records prior to genetic appointments
+ Help facilitate genetic testing and track clinical test results
+ Write letters of medical necessity and complete other paperwork/documentation/calls for health insurance coverage of genetic testing
+ Completing test requisition forms and assisting with the coordinating genetic testing
+ Packaging/sending out genetic testing blood kits, managing genetic test kit inventory
+ Assist in the maintenance of the genetic testing databases
**Administrative Support**
+ Answer phone calls, assist patients in scheduling appointments, administer patient intake forms, etc.
+ Provide cross coverage for Physician Support Specialists when necessary.
+ Attends Division Meetings and other relevant meetings, as requested.
+ Provides clerical assistance, including distributing mail, create routine & non-routine mail correspondence to families & outside offices, scanning, faxing and errands.
+ Other duties, as assigned.
**Provider Support & External Coordination**
+ Assists Providers in patient care transfer to external offices & departments.
+ Provides & requests all necessary medical documents & records to & from external offices and patients as needed.
+ Assists families with coordinating multi divisional appointments internal & external.
+ Reviews incoming patient visit referrals for proper scheduling and distribution.
+ Assists Providers with contacting families to provide test results.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers.
+ Researches hospital medical records for information requested by physicians, insurance companies, & families.
**Misc.**
+ Provides insurance companies with information needed for services, testing, & labs.
+ Obtain & place orders from families for specialty foods items for patients on low protein diets.
+ Assembles PKU kits for lab testing.
**Qualifications:**
+ High School diploma required.
+ 2 years related work experience, or equivalent combination of education and experience required.
+ Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records (such as Epic) preferred.
+ Demonstrated customer relations skills (required proficiency) preferred.
+ High School diploma required.
+ 2 years related work experience, or equivalent combination of education and experience required.
+ Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records (such as Epic) preferred.
+ Demonstrated customer relations skills (required proficiency) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
**Please submit a cover letter for review with your application.**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clinical Suppt Tech 3,CoreLab2024-02-16T05:31:23-05:00https://universityofrochester-veterans.jobs/62715B5DAEDD430CBFED8513E74BAE5D26POSITION SUMMARY:
Under the supervision of the section Supervisor or Operations Coordinator, the Lab Clinical Support Tech III serves as a lead technician in performing, coordinating, and trouble- shooting more advanced duties in the laboratory. Exercises advanced knowledge, judgment and problem-solving skills. Is able to perform essential functions of a Laboratory Clinical Support Tech II and meets the criteria for completing training in advanced assignments and/or successfully completes training for Lab Clinical Support III level assignments as designated by section. Serves as a primary resource to physicians, nurses, and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from the Operations Coordinator, Clinical Support Tech IV, or Medical Technologist II in the absence of the section Supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system, biosafety cabinet, scanner, cassette maker, and pre-analytical laboratory automation system as applicable per laboratory section.
**JOB RESPONSIBILITIES** **:**
1. Uses advanced knowledge of specimen requirements and stability. Follows appropriate transport/shipping protocols to prepare specimens for transport to the designated laboratory for testing. (30%)
2. Interprets physician’s requests and uses the appropriate protocol for handling unique patient registrations and LIS log-ins. Uses advanced knowledge of the laboratory information system to perform functions such as; billing credits, test cancelations, result entries, report printing and printing of task and specimen tracking lists. (20%)
3. Receives incoming telephone calls and triages calls to appropriate laboratory as necessary. Manages requests for faxed results and provides specimen requirements and stability information. Provides results to physician offices and health centers as necessary. (15%)
4. Provides problem resolution for sample handling; missing information, split samples, sample retrievals, misdirected samples, and requests for additional samples. Independently follows up on all problems and discrepancies as needed with the Patient Accounts Office, Patient Registration, Medical Records and the laboratory Billing Office. (15%)
5. Trains new and current staff on new procedures. Conducts remedial training as necessary. (10%)
6. Participates in quality monitors and initiatives. Performs internal quality checks to facilitate smooth and accurate operations. (5%)
7. Promotes a positive employee engagement environment. Proactively participates in regular feedback, communicating concerns, and supporting the implementation of improvement initiatives. (5%)
8. Performs other responsibilities and projects as assigned.
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Associate’s degree or some college level course work in science or a related discipline and one year of experience; or an equivalent combination of education, experience or certification. Customer service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.11 - $27.15 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Biomedical Equipment Tech II2024-02-16T05:31:23-05:00https://universityofrochester-veterans.jobs/6D095C0F56654077A9D9B2BC68FC474226POSITION SUMMARY:
Under close supervision, is responsible for service on low and medium risk equipment as described in the URMC Environment of Care "Medical Equipment Management Plan". Under direct supervision, is responsible for service on selected high risk and life support equipment as described in the URMC Environment of Care "Medical Equipment Management Plan". Position involves preventive maintenance, safety inspection, calibration, installing, troubleshooting and repairing mechanical, electromechanical and electronic devices. Position requires servicing equipment in both the hospital environment as well as at numerous offsite locations. Individual must be willing to work in close proximity to patients and staff in intensive care units and operating room settings. Position must have the ability to interface with all the all members of the Clinical Engineering team effectively. Individual must have excellent customer service skills.
Eligibility for Biomedical Technician III position is based on performance and the duties and requirements of that position. 12- 18 months in Biomedical Tech II role is generally needed to meet these requirements.
**JOB RESPONSIBILITIES:**
+ Performs safety/preventive maintenance inspections and services electronic and electromechanical biomedical equipment, to determine operational status and compliance with manufacturers and industry technical standards and specifications.
+ Installs, maintains and calibrates electronic and electromechanical biomedical equipment according to manufacturer's specifications.
+ Responds to operator complaints about equipment malfunctions, often involving correcting operator errors
+ Troubleshoots, isolates equipment malfunctions and repairs electronic and electromechanical biomedical equipment.
+ Performs equipment modifications when instructions, diagrams, prints, or schematics are provided for technical guidance.
+ Maintains electronic medical equipment management database files for compliance with departmental and accreditation requirements.
+ On-call responsibility.
Other duties as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required
+ AAS degree in Electronic or Instrumentation Technology with particular focus on Biomedical Engineering Technology preferred
+ 1 year of experience that is closely related within a hospital, the military or any other comparable organization or equivalent combination of education and experience required
+ Able to read schematics and mechanical diagrams, basic computer skills and advanced networking and system integrations a plus
+ Valid Driver’s License and have means of transportation to service offsite locations required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $33.19 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sup, Clinical Administration2024-02-16T05:31:23-05:00https://universityofrochester-veterans.jobs/BA841216E60649E7A49F232F773EDE5026GENERAL PURPOSE:
With minimal direction and latitude for independent judgment, the Administrator provides daily managerial oversight for the clinical practice operations for the divisions of Pediatric Allergy/Immunology, and Pediatric Rheumatology. Serves as the day-to-day point person on all practice administrative and infrastructure issues. Supports the Division Administrators in preparation of data needed for business plans to justify incremental resources, faculty and program expansions. Reports to the Division Administrators on the administrative functions of the Practices including; oversight of space, supervision of staff, and coordination of clinical functions. This includes all regulatory policies and procedures (URMFG metrics). Performs Human Resource functions under the direction of the Division Administrators. Acts on behalf of the Division Administrator, as needed. Monitors and ensures that all functions are completed in an accurate, efficient and customer-friendly manner. Demonstrates ICARE* values in each of the major responsibilities.
**RESPONSIBILITIES:**
1. **Operations**
2. Implements and manages process to address all clinic schedules changes and room requests. Works with Division Administrators and Division Chiefs to ensure schedule and productivity targets are met.
3. Leads ongoing collaborative effort with providers, staff, Division Administrators, and pediatric ambulatory leadership to identify improvements to existing clinic functioning and simplify workflows across both divisions.
4. Assists in the development and implementation of new business initiatives to support clinical missions.
5. Serves as the point of contact for concerns raised by patients or providers and proactively seeks out resolutions.
6. Represents divisions at various meetings, including Ambulatory Managers.
7. **Personnel Management**
+ Oversee and performs routine evaluation of clinical office staff and annual performance reviews, with input from Division Administrators. Supports continuous professional development of all office staff. Works with staff to set goals, monitor progress and broaden skill sets.
+ Establishes and maintains environment conducive to effective communication and problem resolution. In conjunction with Division Administrators and Human Resources, counsels’ staff, acting on matters of discipline, promotion, salary and other personnel issues.
+ Makes recommendations for new and replacement positions based on independent analysis of clinical needs. Responsible for hiring of new staff, including position postings, interviews, onboarding, training and development. Works collaboratively to set and maintain customer service standards. Regularly reviews and updates office manuals.
+ Approves staff vacations, sick time and other absences. Counsels staff on questions/issues related to time management. Reviews and approves staff payroll.
1. **Clinic Management**
+ Serves as the supervisor for day-to-day clinical operations that achieves productivity and business objectives while exceeding institutional benchmarks for clinical activities. Monitors reports on clinical productivity, volumes, access and other metrics to ensure success.
+ Independently resolves daily issues and recurrent concerns that negatively impact customer service, operations or staff morale. Reviews customer service surveys to identify areas of improvement.
+ eRecord Efficiencies/New Provider Clinic Builds/ Manage Clinic Space/Provider Clinic Placement/Additional Space Requests
+ Purchase Order Creation/Management for Clinical Supplies and Equipment
**Other duties as assigned**
**QUALIFICATIONS:**
**Required:**
+ College graduation or an equivalent combination of experience and training.
+ Two years of relevant administrative experience. Practice operations experience including ability to analyze trends and physician productivity, patient throughput and customer service. Excellent oral and written communication skills and customer service skills required; eRecord preferred. Microsoft office package required. Ability to manage financial functions including billing for professional services
+ Ability to handle multiple priorities; strong organizational skills and the ability to meet deadlines in a fast-paced, stressful environment essential. Must possess exceptional judgment and have the ability to proactively resolve problems and recommend and implement continuous quality improvement. Candidate must demonstrate accuracy in all correspondence including eRecord. Must demonstrate efficiency in prioritizing assignments and be able to multi-task effectively with competing demands.
+ e-Record, P2P and HRMS.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech I2024-02-16T05:31:23-05:00https://universityofrochester-veterans.jobs/F82C381F227F46838D358C065F0B20DC26POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
+ High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred.
+ Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Phlebotomist Trainee2024-02-16T05:31:23-05:00https://universityofrochester-veterans.jobs/132228D13CE9424689D4DF7EF9BA469E26GENERAL PURPOSE:
Under general direction of the Phlebotomy Course Manager and and Phlebotomy Department Supervisors completes a 12 week on-the-job training program in phlebotomy and outpatient access specialist job duties. The program includes classroom instruction, laboratory observation, and hands-on training in patient settings. Topics include but are not limited to: customer service; reception; patient registration; human anatomy & physiology; and blood collection protocols and techniques.
Requires:
+ willingness to learn;
+ mastery of several systems;
+ accuracy and efficiency in a fast-paced environment;
+ strict adherence to confidentiality policies;
+ self motivation to complete tasks as directed;
+ manual dexterity;
+ good customer service skills.
Performs functions associated with patient information processing for laboratory visits. Adherence to departmental and institutional polices, proficiency and competency are monitored throughout the program.
**JOB DUTIES AND RESPONSIBILITIES:**
**Phlebotomy Lectures** :
Completes 50 hours of lecture on the Essentials of Phlebotomy with a passing grade as scheduled. Consistently demonstrates good classroom participation and adheres to the attendance policy.
**Hands on Training:**
Successfully completes 80 hours of phlebotomy training to include 100 successful venipunctures. Completes 20 additional hours of training in client services and specimen management to meet certification requirements.
**Mandatory Trainings & Onboarding** **:**
Completes the following in a timely and proficient manner:
+ New phlebotomy hire employee mandatory trainings in MyPath as instructed;
+ Additional trainings provided by the Learning and Development Department;
+ eRecord training: online and in person (continued on next page);
+ Lab Information System - Registration and login;
+ Specimen receiving;
+ Client Services;
+ Receiving and registering new patients in the Patient Service Centers.
**Specimen Collection/Phlebotomy Trainee:**
Upon completion of the associated Mandatory New Hire Trainings above, fulfills the following job duties as a phlebotomist with limited supervision:
+ Patient Identification: confirms prior to collection per protocol;
+ Order verification: confirms prior to collection per protocol;
+ Specimen Labeling: labels samples in front of the patient per protocol;
+ Performs safe venipuncture following all age specific; infection control; and safety protocols.
**Outpatient Access Trainee:**
Upon completion of the associated Mandatory New Hire Trainings above, fulfills the following job duties as an outpatient access specialist with limited supervision:
+ Reception: Greets patients to initiate positive laboratory experience, requests patient identification, assures use of two identifiers to verify the correct patient. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
+ Registration **:** Collects patient demographic and insurance information in an efficient, customer-oriented manner. Accurately verifies patient demographics.
**Customer interaction, Troubleshooting & Other tasks as assigned:**
Interacts with patients and colleagues in a timely and professional manner. Assesses the urgency of unexpected situations and responds appropriately to escalate or solve as appropriate. Serves as a focal point for handling complaints and utilizes service recovery concepts.
**QUALIFICATIONS:**
+ High School diploma or equivalent required
+ 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required.
+ Medical terminology experience preferred.
+ Good Manual Dexterity required.
+ Demonstrated ability to word process documents and enter data into a database preferred.
+ Demonstrated skills related to achievement of customer satisfaction preferred.
+ Demonstrates the ICARE values to patient, families and staff preferred.
+ Ability to act as a resource to less experienced staff preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Phlebotomist Trainee2024-02-16T05:31:23-05:00https://universityofrochester-veterans.jobs/38D3EF57D2F5414FAAC6D441263BB50C26GENERAL PURPOSE:
Under general direction of the Phlebotomy Course Manager and and Phlebotomy Department Supervisors completes a 12 week on-the-job training program in phlebotomy and outpatient access specialist job duties. The program includes classroom instruction, laboratory observation, and hands-on training in patient settings. Topics include but are not limited to: customer service; reception; patient registration; human anatomy & physiology; and blood collection protocols and techniques.
Requires:
+ willingness to learn;
+ mastery of several systems;
+ accuracy and efficiency in a fast-paced environment;
+ strict adherence to confidentiality policies;
+ self motivation to complete tasks as directed;
+ manual dexterity;
+ good customer service skills.
Performs functions associated with patient information processing for laboratory visits. Adherence to departmental and institutional polices, proficiency and competency are monitored throughout the program.
**JOB DUTIES AND RESPONSIBILITIES:**
**Phlebotomy Lectures** :
Completes 50 hours of lecture on the Essentials of Phlebotomy with a passing grade as scheduled. Consistently demonstrates good classroom participation and adheres to the attendance policy.
**Hands on Training:**
Successfully completes 80 hours of phlebotomy training to include 100 successful venipunctures. Completes 20 additional hours of training in client services and specimen management to meet certification requirements.
**Mandatory Trainings & Onboarding** **:**
Completes the following in a timely and proficient manner:
+ New phlebotomy hire employee mandatory trainings in MyPath as instructed;
+ Additional trainings provided by the Learning and Development Department;
+ eRecord training: online and in person (continued on next page);
+ Lab Information System - Registration and login;
+ Specimen receiving;
+ Client Services;
+ Receiving and registering new patients in the Patient Service Centers.
**Specimen Collection/Phlebotomy Trainee:**
Upon completion of the associated Mandatory New Hire Trainings above, fulfills the following job duties as a phlebotomist with limited supervision:
+ Patient Identification: confirms prior to collection per protocol;
+ Order verification: confirms prior to collection per protocol;
+ Specimen Labeling: labels samples in front of the patient per protocol;
+ Performs safe venipuncture following all age specific; infection control; and safety protocols.
**Outpatient Access Trainee:**
Upon completion of the associated Mandatory New Hire Trainings above, fulfills the following job duties as an outpatient access specialist with limited supervision:
+ Reception: Greets patients to initiate positive laboratory experience, requests patient identification, assures use of two identifiers to verify the correct patient. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
+ Registration **:** Collects patient demographic and insurance information in an efficient, customer-oriented manner. Accurately verifies patient demographics.
**Customer interaction, Troubleshooting & Other tasks as assigned:**
Interacts with patients and colleagues in a timely and professional manner. Assesses the urgency of unexpected situations and responds appropriately to escalate or solve as appropriate. Serves as a focal point for handling complaints and utilizes service recovery concepts.
**QUALIFICATIONS:**
+ High School diploma or equivalent required
+ 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required.
+ Medical terminology experience preferred.
+ Good Manual Dexterity required.
+ Demonstrated ability to word process documents and enter data into a database preferred.
+ Demonstrated skills related to achievement of customer satisfaction preferred.
+ Demonstrates the ICARE values to patient, families and staff preferred.
+ Ability to act as a resource to less experienced staff preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Finger Lakes Cardiology (Canandaigua and Clifton Springs Location) - Registered Nurse, Level II2024-02-16T05:31:02-05:00https://universityofrochester-veterans.jobs/A565AFDB572E41A6AD610F9681210F8826Responsibilities
Under the general guidance of the Clinical Cardiology Division Attendings is primarily responsible for maintaining standards of care and patient satisfaction, and for coordination and provision of proficient care in the Clinical Cardiology Practice at Finger Lakes. Create and maintain an atmosphere where patients feel comfortable. Ensures patient confidentiality and privacy. Performs direct patient care duties, including participation in stress testing, and triages patient phone calls. Maintains current knowledge of medical diagnoses and therapeutics in the subspecialty of Cardiology. Maintain working knowledge of drug interactions and reactions. Demonstrates accountability in the conduct of all duties. **Qualifications** : Current RN licensure, ACLS and CPR Certifications required. A minimum of two to three years’ experience in an outpatient setting preferred; with one to two years acute care experience preferred. Requires excellent communication and organizational skills. Must be able to function independently within the limits of the position.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 34.00 - $ 44.20 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, primarily days, 8 hour shifts, holidays and weekends per unit policy.(USA-NY-Rochester) Strong West Emergency Department - Licensed Practical Nurse 2 Inpt2024-02-15T05:41:43-05:00https://universityofrochester-veterans.jobs/EA77323F75D44FCD9D8F5C173CF48E3126Responsibilities
Strong West Emergency Department is a fast-paced free-standing ED that manages 20,000 visits a year. Staff is responsible for treating a diverse patient population, from minor complaints to strokes to traumatic injuries. Our focus is on patient-centered care, with dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a community that provides the best of both city and rural life, we invite you to join our team as a Licensed Practical Nurse. Minimum of one-year experience in an acute care setting. Provide direct care to patients across the age spectrum in a fast-paced, collaborative environment. Proactive nurse that demonstrates good interpersonal skills, strong prioritization and organizational skills, self-motivation, flexibility, and clinical competence.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.50 - $34.45
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Emergency Nursing
**Full/Part Time:**
**Schedule:** FT position available. D/E/N. 8- & 12-hour shifts, holidays and weekends, on-call responsibilities.(USA-NY-Rochester) Physician Support Rep III2024-02-15T05:24:29-05:00https://universityofrochester-veterans.jobs/0F59F713B9E34E1D80ECFF8A7933C56126POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, provider’s time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**TYPICAL DUTIES:**
+ Serves as primary contact for provider(s). Manages provider’s calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule on a continuous basis to identify opportunities for optimizing the time and effort of the provider. Finds missing orders and pends them for review and approval. Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations. Develops scheduling templates, coordinates scheduling of patients at multiple practice locations and coordinates referrals for consults.
+ Assists and manages billing and insurance expectations; ensuring worker’s comp and insurance disability forms completed in a timely manner. Manages provider documentation and information. Composes and types non-routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider. Research hospital medical records for information requested by physicians, insurance companies and attorneys.
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing disability paperwork. Assesses calls to understand patient needs, prioritizes medical concerns and obtain responses from provider and follows up with patient. Serves as main point of contact for patients’ pre and post-operative.
+ Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Using independent judgement, authorizes overbooking and rearranging of surgeon’s Operating Room schedule based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
+ Orders all necessary surgical/procedure equipment, devices and medication based on application of protocols needed to conduct the surgery/procedure. Follows up to confirm that order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials and locations are ready for surgery/procedures as scheduled.
+ Based on the nature of the surgery/procedure, varies patient education and follow up details accordingly in relation to pre-operative readiness and post-operative rehabilitation expectations and activities. Is accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
+ Schedules procedures and obtains authorizations for patients.
Other duties as assigned.
**QUALIFICATIONS:**
+ High School Diploma required
+ 2 years of relevant experience required
+ or an equivalent combination of education and experience
+ Medical Terminology, surgical scheduling, and electronic medical record preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) 81600 - Medical Intensive Care - Registered Nurse, Level I2024-02-15T05:24:07-05:00https://universityofrochester-veterans.jobs/772E77B5D9624013ACA4AF7A65232F6726Responsibilities
This unit is a Medical Intensive Care Unit whose primary focus is critically ill adults requiring a high degree of specialized nursing and medical care. Patient diagnosis includes neurological conditions, renal failure, liver failure, overdoses, complications of diabetes (DKA), sepsis, cardiac events complicated by multiple medical diagnoses, pregnancy complicated by medical diagnoses, and medical oncology emergencies. Qualifications: BSN or matriculation in BSN program preferred. Candidates must demonstrate positive attitude, strong critical thinking skills, and be able to work collaboratively with a multidisciplinary team in a dynamic, fast-paced environment.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have less than 6-12 months of RN experience.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 36.00 - $ 46.80 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Critical Care Nursing
**Full/Part Time:**
**Schedule:** FT positions available. D/E/N, 8 and 12 hour shifts, holidays and weekends per unit policy.(USA-NY-Rochester) 83400 Medical Intensive Care Unit MICU - Registered Nurse-Level I2024-02-15T05:24:07-05:00https://universityofrochester-veterans.jobs/AA87E146759C41759540DBBABF9BF44E26Responsibilities
Teamwork oriented, high energy unit specializing in pulmonary care, mechanical ventilation liberation, and management of complex medical conditions. Patient diagnoses include acute/chronic respiratory failure, COPD, asthma, pneumonia, sepsis management, DKA, renal failure, and various neurological manifestations. Qualifications: BSN or matriculation in BSN program preferred. Candidates must demonstrate positive attitude, strong critical thinking skills, and be able to work collaboratively with a multidisciplinary team in a dynamic, fast-paced environment.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have less than 6-12 months of RN experience.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.00 - $46.80
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Critical Care Nursing
**Full/Part Time:**
**Schedule:** FT Position, D/E/N 12 hour shifts, holidays and weekends required per unit policy, on-call responsibilities.(USA-NY-Rochester) 61200 - New, Innovative, State of the Art Acute Brain Injury Rehabilitation and Physical Medicine Unit - Nurse Service Professiona...2024-02-14T05:32:44-05:00https://universityofrochester-veterans.jobs/C308B0894CDE4A0C838058313BA0912526Responsibilities
This Master’s Prepared candidate will work to assess, design/develop, implement, and evaluate programs and initiatives at the unit level ensuring all regulatory requirements are met. The main areas of focus will include, but not limited to: staff education and professional development, practice standards review, onboarding/nurse residency coordination, competency updating, teaching/in-services, as well as monitoring and developing action plans to improve quality metrics. This candidate will also have an exciting opportunity to collaborate with other highly motivated educators within the Neuromusculoskeletal Service Department. The candidate must be able to demonstrate strong organizational skills as well as the ability to multi-task and adapt to changing priorities. Excellent interpersonal and communication skills is a must. Acute rehabilitation experience preferred. Master’s degree required.
**Qualifications**
Bachelor's Degree in Nursing required. Master's Degree in related field in Nursing required; Master's Degree in Nursing Education (MNE) preferred. Three to five years RN experience in acute care setting preferred or equivalent combination of education and experience, Recent clinical and educational expertise in specialty area required. Registered Nurse with current New York State license required. Professional nursing certification in specialty area preferred.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.00 - $57.40
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT position available (40 hours), primarily days with some off-shift flexibility(USA-NY-Rochester) WCC5-Surgical Oncology- Nurse Service Professional Development Practitioner2024-02-14T05:10:46-05:00https://universityofrochester-veterans.jobs/2A4805445FB54461BDA9A63C949F481426Responsibilities
This is an exciting opportunity for a mastered prepared RN to develop and provide educational support for the inpatient surgical oncology unit. This RN will work to assess, design/develop, implement and evaluate programs at the unit level. This candidate will focus mainly on staff education and professional development, onboarding new nurses, competency development and teaching/in-services. This exciting role will work closely with nurse educators and other MPNs throughout the Cancer Center. The candidate must have strong clinical background in surgery, communication and organizational skills. Master’s degree required.
**Qualifications**
Bachelor's Degree in Nursing required. Master's Degree in related field in Nursing required; Master's Degree in Nursing Education (MNE) preferred. Three to five years RN experience in acute care setting preferred or equivalent combination of education and experience, Recent clinical and educational expertise in specialty area required. Registered Nurse with current New York State license required. Professional nursing certification in specialty area preferred.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.00 - $57.40
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position available. Primarily days. Weekends & holidays as required.(USA-NY-Rochester) Operating - NPD Practitioner2024-02-14T05:10:46-05:00https://universityofrochester-veterans.jobs/BABC1D01F9AE467D9C5BD01F6292EF3426Responsibilities
Exciting opportunity to make an impact in perioperative services with primary responsibilities including, but not limited to, assisting with new team member onboarding and orientation, annual competencies, ongoing unit education, and collaboration with local nursing schools for capstone placement and recruitment into perioperative services. This role will collaborate with the educators of the Peri-Anesthesia Area and Ambulatory Surgery Centers to provide educational continuity across the entire service. Candidate must have excellent communication and organizational skills and proficiency in Microsoft Office computer programs (Excel, Word, and PowerPoint) along with being a team player. Master’s Degree preferred, NYS RN license, Operating Room experience and CNOR required. Experience with safety and performance improvement desirable.
**Qualifications**
Bachelor's Degree in Nursing required. Master's Degree in related field in Nursing required; Master's Degree in Nursing Education (MNE) preferred. Three to five years RN experience in acute care setting preferred or equivalent combination of education and experience, Recent clinical and educational expertise in specialty area required. Registered Nurse with current New York State license required. Professional nursing certification in specialty area preferred.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.00 - $57.40
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Perioperative Nursing
**Full/Part Time:**
**Schedule:** FT position available, primarily days, 8 hour shifts with occasional off shift requirement for staff education and reports directly to the OR Assistant Director.(USA-NY-Rochester) Ophthalmic Technologist III2024-02-13T05:40:00-05:00https://universityofrochester-veterans.jobs/C20AF230C33F42F48BAFBE0F88B628A326POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 years of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-02-13T05:39:59-05:00https://universityofrochester-veterans.jobs/36D38E304A3A4CF58EF7CCBECCA8EEF126POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs requiring highly advanced secretarial skills and proficiency. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**RESPONSIBILITIES:**
**Patient Scheduling:**
Schedule office appointments and procedures for patients at multiple locations using electronic scheduling systems. Extensive use of electronic medical record system to correspond with attending physicians, midlevel providers, patients, internal customers, external provider offices, and others regarding the status of patient requests for appointments. Accurately communicate to patients various preparation requirements for procedures and other appointments in writing, by telephone, and electronically. Effectively maintain clinic schedules of multiple providers; consistently monitoring them for opportunities to improve all provider’s productivity and increase appointment availability and access for our patients. Responsible for active management of provider’s bump list, wait list and recall list.
**Administrative Support:**
Disseminate correspondence to patients per direction from providers regarding plan of care. Respond to provider’s requests to alter their master schedules as requested. Assures schedules are accurate and schedule changes are made in a timely manner. Some management and coordination of provider calendars related to attendance at conferences and conventions so as not to interfere with patient schedules. Process requests for medical information from provider’s offices in a timely manner to ensure patient receives quality care. Assures all notifications are professional and timely. Facilitate dialysis patient admission process at the direction of the provider as needed. Facilitate the process of obtaining specialty drugs for patient at the direction of the provider as needed. Scanning of medical records via OnBase.
**Patient Call Triage:**
Determine appropriate disposition of incoming patient phone calls, tasking appropriate provider and scheduling follow up appointments as necessary. Communication with call center staff members providing them with appropriate direction on Nephrology policies and procedures. Ensure phone calls are routed to correct pool or provider in a timely manner. Direct visitors, callers, messages, and mail, taking independent action as appropriate to anticipate and resolve questions and problems.
**Work Queue and In Basket Management and Oversight:**
Work multiple work queues on a daily basis and maintain appropriate levels of messages in eRecord in baskets. Assist teammates with coverage of in baskets during vacations, absences and lunch periods. Respond to urgent requests within assigned work queues in a timely manner.
**Other duties as assigned.**
**QUALIFICATIONS:**
+ High School Diploma required
+ 2 years of relevant experience required; or an equivalent combination of education and experience required.
+ Strong interpersonal skills with attention to attention to detail with a patient centered philosophy.
+ Demonstrated verbal and written communication proficiencies and ability to maintain confidentiality.
+ Demonstrated customer relations skills. Experience with Microsoft Office and Electronic Health Record applications required.
+ Medical Terminology, experiences with appointment scheduling software (such as EPIC), and electronic medical records preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Unit Secretary2024-02-11T05:35:34-05:00https://universityofrochester-veterans.jobs/0FAE2409C4A54B52BB5A669B26777F5826Responsibilities
Under direct supervision of Nurse Manager or designee, assembles and maintains patient records, processes orders, and performs skilled receptionist duties. Facilitates unit operations through communications with all hospital departments, and greets patients, families, and all health care team members.
**Requirements**
High School education and one year of clerical experience with demonstrated written and verbal communication skills, or an equivalent combination of education and experience.
PREFER: Knowledge of medical terminology and typing or data entry experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Unit Secretary2024-02-11T05:35:34-05:00https://universityofrochester-veterans.jobs/9591633510F64A458578905225A4F21526Responsibilities
Under direct supervision of Nurse Manager or designee, assembles and maintains patient records, processes orders, and performs skilled receptionist duties. Facilitates unit operations through communications with all hospital departments, and greets patients, families, and all health care team members.
**Requirements**
High School education and one year of clerical experience with demonstrated written and verbal communication skills, or an equivalent combination of education and experience.
PREFER: Knowledge of medical terminology and typing or data entry experience
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 15.76 - $ 21.57 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Materials Processing Spec2024-02-11T05:35:34-05:00https://universityofrochester-veterans.jobs/A1090548F03947DEB7B42CF5958E580926POSITION SUMMARY:
Inspects, assembles, packages and sterilizes surgical instrument pans, procedural trays, technical equipment, and surgical case carts for the OR, Ambulatory Care Facilities, Hospital Units and Research Clinics. Operates sterilizers; prepares and dispenses sterile items; inspects and stocks supplies; performs inspection, adjusting, cleaning and general servicing of instruments and equipment supplied by the Materials for Surgical Services department to insure instruments and equipment are operating properly prior to issuing.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
Sterilizers, heat sealers, ultrasonic washer, aerator, utensil washer, cart wash, steris units, hand and power tools, calibration instruments, repair equipment and parts.
**TYPICAL DUTIES:**
1. Inspects, assembles, packages and sterilizes surgical instrument pans, procedural trays, technical equipment, and surgical case carts: selects method of packaging and sterilization consulting with Processing Manager as needed, examines surgical instrumentation for cleanliness and proper assembly and function; assembles instrument sets ensuring appropriate number and type of instrument per ESI software program protocols; handles instruments appropriately to ensure sterilization; completes count/supply sheets to document contents of tray; follows established procedures to package/wrap trays/instruments to guarantee sterilization.
2. Operates steam sterilizers in accordance with established procedures; checks time, pressure and temperature gauges frequently to attain and maintain proper levels; loads and unloads sterilizers and places items on shelves for distribution. Performs simple maintenance of sterilizers such as cleaning drain baskets. Assures sterility is achieved by preparing cultures, reviewing test packs processed, interprets the results and completes required documentation.
3. Checks and adjusts medical equipment according to specific procedures to insure instruments and equipment are operating according to specifications prior to issuing. Sends all equipment not meeting specifications to appropriate area for repair.
4. Decontaminates surgical instruments and equipment following established procedures; prevents cross-contamination per established procedures. Sets up decontamination equipment for operation, cleans and disinfects equipment and work area upon completion of shift, and handles infectious waste and linen according to established protocol to ensure continuous workflow and compliance with department, legal, and regulatory standards.
5. Receives and stores supplies from outside vendors and Hospital areas; checks stock as it is received against requisitions; documents stock received and reports discrepancies; assists in maintaining par levels of inventory. Documents and fills orders for surgical supplies for patient care areas; delivers supplies when warranted. Maintains records of equipment inventory use, frequency of servicing and equipment not meeting specifications that are referred for repair.
6. Responsible for quality assurance on all sterile supplies and instruments. Performs daily quality assurance checks on stock levels, sterility dates, and accuracy of procedure carts. Responsible for critical documentation such as biologicals and sterilizer load sheets.
**QUALIFICATIONS:**
One year of post-secondary education and 1 year of related materials processing experience; or an equivalent combination of education and experience. Certification as a Registered Central Sterile Processing Distribution Technician preferred. Computer experience and knowledge of medical terminology preferred.
If hired on or after January 1, 2014, candidate must pass a nationally accredited central service exam for central service technicians; and hold and maintain one of the following credentials administered by a nationally accredited central service technician credentialing organization within eighteen months of hire: certified registered central service technician credential; certified sterile processing and distribution technician credential; or a substantially equivalent credential.
In addition, twelve CEU credits must be obtained annually. If hired on or before December 31, 2013, ten CEU credits must be obtained annually.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $19.51 - $26.47 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-02-11T05:35:34-05:00https://universityofrochester-veterans.jobs/D5D8FD5B5F02475BB876D6390AC9AAF326POSITION SUMMARY:
Under the direction of a licensed nurse, provides patient care by performing basic procedures and selected specialized procedures that contribute to the well being, comfort and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of technical and mechanical apparatus, measuring devices, and analysis and office equipment.
**TYPICAL DUTIES:**
1. Participates in the delivery of patient care by performing basic and specialized physical and psychosocial interventions as defined by the Patient Care Technician Skill Inventory. Tasks include collecting and recording of specimens and body fluids.
2. Under the direct supervision of a nurse, performs direct patient care affecting the well being, comfort and safety of patients.
3. Performs technical procedures and reports findings to the nursing staff. Tasks include: performing venipuncture for blood samples, performing EKG's, placing electrodes and obtaining telemetry readings.
4. Collects patient data as defined by the Skill Inventory List and documents these data on the appropriate flow sheets.
5. Collects specimens, performs basic tests or sends specimens to appropriate laboratory for analysis per Hospital policies.
6. Attends to patients' environmental needs by straightening belongings, offering comfort measures at the direction of the nurse.
7. Participates in Quality Assurance activities as directed by nurse.
8. Orients patient/family to unit and patient room, and provides copies of Patients' Bill of Rights, as directed by nurse.
9. Performs other duties as assigned by nurse to support unit functioning and patient care delivery.
**REQUIREMENTS:**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant; Home Health Aide; EMT; Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Receptionist Clerk II2024-02-10T05:25:44-05:00https://universityofrochester-veterans.jobs/870BAEFEF7E54B969080BC5EDBA37EDA26Responsibilities
**Responsibilities and Job Requirements:**
Services the public sector by providing information on Parking & Transportation items such as: discounted parking passes, parking permits, appeal process/problem resolution, removal of wheel locks, issuance of refunds, and other related duties.
Monitors, answers and transmits radio calls. Dispatches calls for service needed from the field staff. Tracks parking spaces and monitors occupancy, equipment issues. Change signs to reflect when lots are full and communicate to field staff which lots are available for over flow.
Provide clerical assistance such as completing forms, typing reports that support specific offices, maintaining customer files, and other related duties as required. Maybe required to work evening shift when rotating weekend and/or holiday coverage.
**Excellent interpersonal, communication & customer service skills expected.**
**Qualifications:**
High School education and 2-3 years related work experience; or an equivalent combination of education experience. Experience with Microsoft Excel, Word, Outlook required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Specialist I2024-02-10T05:23:30-05:00https://universityofrochester-veterans.jobs/16144757213E4BB49905E08211F05D5A26GENERAL PURPOSE:
Provides direct research support at the professional entry level.
**TYPICAL ASSIGNMENTS AND RESPONSIBILITIES:**
1. Works independently with only occasional suggestions in modifying, varying or adapting standard procedures and experiments in the culture of human or rodent primary, Embryonic Stem cells (ES), Human Embryonic Kidney 293 Cells (HEK293) cells or Induced Pluripotent Stem (iPS) cells in a Good Laboratory Practice (GLP) environment.
2. Works independently with only occasional suggestions in modifying, varying or adapting standard laboratory procedures in a variety of moderately-complex rodent surgery, microscopy including time- lapse imaging, histological procedures, laboratory tests, analyses and observations which may require nonstandard procedures and complex instrumentation. Troubleshoots malfunctioning equipment and makes simple repairs
3. Analyzes material with computer-aided microscopy. Performs analyses and scientific data reductions by using standard methods and develops modifications of standard methods to meet special situations.
4. Searches literature for references to technical problems involved in research projects; writes technical protocols; performs standard statistical analyses of data; and assists in the preparation of materials for publication.
5. Frequently gives both oral and written reports, including but not limited to, statistical and photographic analysis of data.
Other duties as assigned.
**REQUIREMENTS:**
+ Bachelor's degree in biological discipline or related field.
+ One year of applicable experience in laboratory setting.
+ Or equivalent combination of education and experience required.
+ Applicants should be self-motivated and capable of working independently as well as in a collaborative setting.
+ Strong interpersonal and communication skills, including written communication.
+ Ability to readily learn new experimental techniques.
+ Strong analytical, communication, organizational and computer skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Schedule**
8 AM-5 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $46,987 - $65,790 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Opening:**
**Schedule:**(USA-NY-Rochester) Referral & Prior Auth Rep III2024-02-10T05:23:30-05:00https://universityofrochester-veterans.jobs/44825026B97C4C11BA5AFE2C5CBE2BB926POSITION SUMMARY:
Serves as the patient referral and prior authorization specialist, with oversight of data and compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train new staff members.
**TYPICAL DUTIES:**
**_Referral:_**
+ Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department using Epic Referral work queues. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquire insurance authorization for the visit and, if applicable, any testing; insurance authorization information will be entered in the Epic referral record for the patient, and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the Epic referral record.
+ Performs a needs assessment using information from the electronic medical record to assure the appropriate appointment/procedure is schedule with the appropriate provider; ensuring that accurate patient demographic and current insurance information is captured; adheres to RIM protocols for record verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location and any educational materials if appropriate.
+ Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to insure delivery/receipt.
**_Prior Authorization:_**
+ Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker’s compensation carrier to obtain prior authorizations for both standard and complex requests such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier, and coordinating peer-to-peer reviews for denied services.
+ Anticipates insurer’s various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful (i.e., medication could not be utilized due to heart condition). Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention.
+ Determines relevant information needed, based on previous authorization request experience for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival.
Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient.
Serves as backup to the PSS scheduling team when short staffed, vacations, etc.
Processes outgoing referrals. Discusses with patient options for outside URMC options for care. Assures Meaningful Use requirements are met. Ensures that the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, additional steps will be taken to get this information to the referred to office either via facsimile or mail.
Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into Epic following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment.
Other duties as assigned
**QUALIFICATIONS** **:**
+ High School Diploma required
+ Minimum of two years of relevant experience required, or an equivalent combination of education and experience required.
+ Medical Terminology, experiences with appointment scheduling software and electronic medical records preferred.
+ Demonstrated customer relations skills preferred.
**NOTE:** **This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sonographer 2, Sr, Cardiology2024-02-10T05:23:30-05:00https://universityofrochester-veterans.jobs/5206807D9B734862AB6506B7E54AA74826GENERAL PURPOSE:
Performs a variety of technical procedures in the application of high frequency ultrasound waves to patients for diagnostic purposes. Demonstrates proficiency in complex transthoracic and stress echocardiography that is seen with structural and heart failure programs. Uses highly skilled techniques to assist in clinical decision making.
**RESPONSIBILITIES:**
+ Performs routine and specialized independent echocardiographic studies, including transthoracic, stress echocardiographic techniques, transesophageal and contrast exams as needed at all outpatient facilities within the UR Medicine enterprise.
+ Applies independent judgement during the exam to ensure appropriate anatomical, pathological and clinical conditions are accurately captured in the exam images per current URMC Echocardiography Policies and Procedures. Perform the necessary cardiac measurements to generate preliminary findings and image acquisition/storage to support the interpreting physician of the finalized diagnostic report.
+ Demonstrates radiation safety competency to perform ASA, Pericardiocentesis and ICE procedures under the supervision of an echo attending or an interventional Cardiologist in the Cath Lab.
+ Obtains pertinent patient history to optimize the exam for appropriateness. Reviews old echocardiographic studies for correlation. Prepares exam room and ultrasound equipment to perform cardiac ultrasound studies in accordance with universal precautions to insure patient safety per approved protocols, policies and procedures. Communicate with the patient in a manner that is appropriate for patient understanding,
+ Obtains vital signs, including blood pressure, heart rate, height and weight. Evaluates any contraindications that may be limiting to exam completeness. Use of proper patient positioning along with ergonomically correct scanning techniques to insure patient and sonographer comfort and safety.
+ Assist with the education and training of cardiology fellows and student interns. When applicable, participate in research echoes with differing protocols and specific credentialing.
+ Maintains active registry status in adult cardiac sonography (RDCS/RCS) through continuing professional educational credits. Attends echo conferences offered at URMC and/or attends local and national Echocardiography/Cardiology conferences to increase clinical knowledge base. Maintains active status in BLS (Basic Life Support).
+ Keeps lab and exam rooms in clean, working order, including cleaning ultrasound equipment and transducers according to lab policy. Troubleshoots and reports all equipment malfunctions and problems to lead sonographer. Keeps all inventory and supplies current and stocked in each exam room.
Other duties as assigned
**QUALIFICATIONS:**
+ Associate’s degree required,
+ 2 years of experience in cardiac imaging or related field required,
+ 1 year of independent clinical echocardiographic scanning experience in a hospital and/or outpatient environment required,
+ or equivalent combination of education and experience required
+ Working knowledge of cardiology, cardiovascular hemodynamics, doppler physics/instrumentation, cardiac and vascular ultrasound technologies required. Must be compliant with UR Radiation Safety Standards required.
+ RDCS/RCS certification required,
+ RVT certification preferred,
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 32.02 - $ 44.81 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Research Specialist I2024-02-10T05:23:30-05:00https://universityofrochester-veterans.jobs/5AA490FE5AD0498781D35D6BC1DED07126GENERAL PURPOSE:
Provides direct research support at the professional entry level.
**TYPICAL ASSIGNMENTS AND RESPONSIBILITIES:**
1. Works independently with only occasional suggestions in modifying, varying or adapting standard procedures and experiments in the culture of human or rodent primary, Embryonic Stem cells (ES), Human Embryonic Kidney 293 Cells (HEK293) cells or Induced Pluripotent Stem (iPS) cells in a Good Laboratory Practice (GLP) environment.
2. Works independently with only occasional suggestions in modifying, varying or adapting standard laboratory procedures in a variety of moderately-complex rodent surgery, microscopy including time- lapse imaging, histological procedures, laboratory tests, analyses and observations which may require nonstandard procedures and complex instrumentation. Troubleshoots malfunctioning equipment and makes simple repairs
3. Analyzes material with computer-aided microscopy. Performs analyses and scientific data reductions by using standard methods and develops modifications of standard methods to meet special situations.
4. Searches literature for references to technical problems involved in research projects; writes technical protocols; performs standard statistical analyses of data; and assists in the preparation of materials for publication.
5. Frequently gives both oral and written reports, including but not limited to, statistical and photographic analysis of data.
Other duties as assigned.
**REQUIREMENTS:**
+ Bachelor's degree in biological discipline or related field.
+ One year of applicable experience in laboratory setting.
+ Or equivalent combination of education and experience required.
+ Applicants should be self-motivated and capable of working independently as well as in a collaborative setting.
+ Strong interpersonal and communication skills, including written communication.
+ Ability to readily learn new experimental techniques.
+ Strong analytical, communication, organizational and computer skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Schedule**
8 AM-5 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $46,987 - $65,790 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Specialist I2024-02-10T05:23:30-05:00https://universityofrochester-veterans.jobs/71EB3537C6724C7EAFEF767DE32ACD6726GENERAL PURPOSE:
Provides direct research support at the professional entry level in a Neuroscience laboratory. Is responsible for routine ang non-routine tasks including mouse colony management and research assignments. Is responsible for conducting and analyzing a set of experiments that comprise a coherent part of a larger project; and researching and resolving technical problems within the scope of those experiments.
**TYPICAL ASSIGNMENTS AND RESPONSIBILITIES:**
1. Works independently with only occasional suggestions in modifying, varying or adapting standard laboratory procedures in a variety of moderately-complex rodent surgery, microscopy including time-lapse imaging, histological procedures, laboratory tests, analyses and observations which may require nonstandard procedures and complex instrumentation. Troubleshoots malfunctioning equipment and makes simple repairs.
2. Works in tandem with lab associates in handling multiple transgenic and mutant animal colonies, maintaining databases of mouse colony mating and lineages. Verifies colony census and maintains records of DLAM procedures. Corresponds regularly with the animal resource department and lab on animal colony matters.
3. Analyzes histological material with computer-aided microscopy. Performs analyses and scientific data reductions by using standard methods and develops modifications of standard methods to meet special situations.
4. Teaches laboratory techniques and instrumentation procedures to students and laboratory technical support staff; and counsels them on technical problems.
5. Routinely (at least once per month) prepares progress reports on personal projects within the larger group. Searches for literature for reference to technical problems involved in research projects, prepares charts, graphs and tables; and assists in preparation of materials for publication.
6. Orders supplies for lab procedures and maintains histological and related laboratory equipment.
Other projects and job duties as assigned.
**REQUIREMENTS:**
+ Bachelor's degree in biological discipline or related field.
+ One year of applicable experience in laboratory setting.
+ Or equivalent combination of education and experience
+ Applicants should be self-motivated and capable of working independently as well as in a collaborative setting.
+ Strong interpersonal and communication skills, including written communication.
+ Ability to readily learn new experimental techniques.
+ Strong analytical, communication, organizational and computer skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Schedule**
8 AM-5 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $46,987 - $65,790 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Opening:**
**Schedule:**(USA-NY-Rochester) POCT Specialist, Lab Med2024-02-09T05:17:16-05:00https://universityofrochester-veterans.jobs/5161F292C7BB4B8CB1C708F78182C68226GENERAL PURPOSE:
Under the supervision of the POCT Medical Director and Manager/Supervisor, and with latitude for independent judgment, participates in the oversight of point of care testing programs quality and compliance. Serves as a liaison between laboratory and non-laboratory testing personnel at a variety of professional levels by effectively providing education, training, testing guidance and compliance reporting across the clinical enterprise. Is responsible for the review, testing and validation of new POCT instruments and platforms and participates in test system maintenance and compliance.
**RESPONSABILITIES:**
+ Provides initial training and ongoing competency assessment for health care staff outside of Pathology and Laboratory Medicine, both on and off campus, performing point of care testing. Provides initial training in settings like Nursing Practice Orientation, practice settings and provider training as part of the new provider credentialing/onboarding process. Health care staff include LPN’s, RN’s, Anesthesia Tech’s, Respiratory Therapists, APP’s and Physicians.
+ Performs documentation audits. Reviews quality control records and documents quality statistics for point of care tests and communicates quality summary to appropriate health care team and supervisor/nurse manager and/or other leadership.
+ Evaluates suitability of reagents and new test platform validation.
+ Performs instrument maintenance, troubleshooting as needed
+ Collaborates with health care members to problem solve, implement policies and procedures, and achieve regulatory compliance. Participates meetings with a variety of stakeholders external to Pathology and Laboratory Medicine.
+ Manages POCT IT systems
+ Administers test performance assessments or proficiency tests to end users.
+ Maintains competency in point of care testing; participates in continuing education.
Other duties as required
**QUALIFICATIONS:**
+ Bachelor’s degree in a related science required.
+ Minimum of four years’ experience as a Medical Laboratory Scientist post licensure required.
+ Broad knowledge of laboratory testing platforms and systems. Experience with teaching, training, and competency assessment practices preferred.
+ Good customer service skills preferred.
+ Licensed as New York State Clinical Laboratory Technologist required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.50 - $44.85 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Tech 2, CoreLab2024-02-09T05:17:15-05:00https://universityofrochester-veterans.jobs/B4632BEEE6724C15AA7F9C8960D8820126Responsibilities
**JOB SUMMARY:**
The Technologist is responsible for the timely and accurate test analysis using moderately complex methods and/or instrumentation. The Technologist needs to be detail-oriented, show the ability to think and work independently because of the complexities of our methods. He/She is also responsible for instrument maintenance/standardization, daily quality control and adherence to all laboratory policies. Exercises excellent judgement, utilizes problem-solving and interpersonal skills. Must be flexible, able to work in a team environment and strives to be an ICARE champion.
**KEY RESPONSIBILITIES:**
1. Analyzes patient samples using current, moderately complex laboratory methods/instrumentation (40%)
2. Adheres to quality control and quality assurance protocols (10%)
3. Reports results of patient sample analysis (10%)
4. Performs the duties of Clinical Technologist III or II as needed (10%)
5. Participates in activities supporting laboratory operations, including rotation to alternate lab site (as needed), answers telephone inquiries and performing good documentation practices. (20%)
6. Performs method/instrument troubleshooting as needed (5%)
7. Performs instrument preventative maintenance as scheduled or needed (5%)
8. Participates in the training of other technologists, technicians and/or residents.
**OTHER DEMANDS:**
1. Punctuality and a good attendance record.
2. Adherence to all University, Division and Department Policies.
3. Adherence to all confidentiality requirements for clinical trials and HIPPA.
4. Adherence to all laboratory safety procedure.
5. Participation in continuing education.
6. Reports to work at assigned UR Labs location/site.
7. Performs other duties as needed.
**RELATIONSHIPS/AUTHORITIES:**
Technologists report to the Technical Specialists and Supervisors. Generally works independently, seeing guidance from laboratory supervisors, and/or Faculty.
**QUALIFICATIONS:**
+ BS in Medical Technology or BS decree in Chemistry, Biochemistry or Biology with at least 1-year relevant clinical laboratory experience or equivalent combination of education and experience.
+ Must be NYS licensed or eligible for NYS licensure.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.50 - $43.55 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**(USA-NY-Rochester) Medical Tech 2, CoreLab2024-02-09T05:17:15-05:00https://universityofrochester-veterans.jobs/DDA87973138E4F0782D8D97588009A1D26Responsibilities
**Position Summary:**
With a high degree of skill, judgment and understanding of the principles and methodologies of histotechnology and related areas of surgical pathology, assist in the training of staff and residents in the preparation of tissue specimens for microscopic examination to include tissue processing, paraffin and plastic embedding, cutting and staining of fixed and frozen tissue. Coordinate laboratory activities related to the production of slides and control tissue for immunocytochemistry and research projects. May perform the duties of the immunofluorescence and electron microscopy technician, and may perform the duties of the Histopathology Laboratory Supervisor and Assistant Supervisor as needed.
**Supervision and direction:**
Under minimal supervision of the Histopathology Laboratory Supervisor and Assistant Supervisor, and the Director of Surgical Pathology.
**Supervision and direction exercised:**
Perform duties of the Histopathology Laboratory Supervisor and Assistant Supervisor as needed.
**Instruments and equipment typically used:**
Computer, cryostat, automated and manual microtome, tissue processor, stainer and embedding center.
**Typical assignments and responsibilities:**
1. Under the direction of the Histopathology Laboratory Supervisor, train new staff and residents in all aspects of the preparation of tissue specimens for microscopic examination. Stays abreast of new procedures and laboratory techniques by participating in continuing education opportunities and re-trains when appropriate. **45%**
2. Under the direction of the Histopathology Laboratory Assistant Supervisor performs complex preventive maintenance on laboratory instrumentation including cryostats, tissue processors and embedding centers. **5%**
3. Assists in the planning of the daily and weekly staff schedule. **5%**
4. Coordinates laboratory efforts for research projects. **3%**
5. Performs and trains staff and residents in the preparation of STAT frozen sections. **5%**
6. Performs immunofluorescence of frozen sections of skin, oral and kidney biopsies as needed. Acts as back-up for the immunofluorescence and electron microscopy technician as needed. **2%**
7. With the Histopathology Laboratory Assistant Supervisor, enforces safety and environmental quality assurance protocols in the Laboratory. **2%**
8. Under the supervision of the Gross Room Supervisor/Pathologist’s Assistants, assist with grossing in small specimens. **10%**
9. Assists the Histopathology Laboratory Supervisor in the process of accurately billing for special stains. **3%**
10. Performs the duties of the Clinical Technologist III – Histotechnologist as needed. **20%**
**Qualifications:**
The individual must be proficient in all aspects of histology laboratory practice with strong leadership skills and the ability to teach others.
**Education:**
AAS degree in a biological science plus 3-5 years experience in a histology laboratory or an equivalent combination of education and experience. Board Certification in Histotechnology. Must be NYS Licensed or eligible for NYS licensure.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.50 - $43.55 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Nuc Med Technologist I2024-02-09T05:17:15-05:00https://universityofrochester-veterans.jobs/F4702453DAAE400C84AA8BD4E50596D726POSITION SUMMARY:
Performs a Nuclear Medicine studies, which require theoretical insight and experience. Exercises complex skill, judgment and knowledge of the principles and methods of the Nuclear Medicine field.
**SUPERVISION AND DIRECTION EXERCISED:**
Please refer to the Career ladder
**MACHINES AND EQUIPMENT USED:**
Systems: Medical record (eRecord), PACS, Radiology Information System (RIS), patient transport, communication systems, web paging, telephone/fax, printers. Equipment: Wheelchairs, Stretchers, Patient beds, Medrad Injector, patient transfer assist devices (slider boards, lifts, hover mats), Point of Care Testing (POCT). Nuclear Medicine imaging equipment, gamma counters, electronic instruments, recorders, computer equipment and other equipment of similar scope and complexity.
**TYPICAL DUTIES:**
1. Reviews patient history and physician's orders. Educates patient regarding procedures, equipment and exam to ensure patient's understanding and cooperation.
2. Positions patient and performs imaging procedure(s).
3. Ensures proper imaging techniques related to patients age and ability to understand procedure (sight, hearing needs, ability to cooperate) to ensure image quality is successfully obtained.
4. Reviews patient information and interpretation of data to confirm an appropriate plan and intervention specific for age related needs and provision of care.
5. Performs nuclear medicine imaging and therapy in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.
6. Analyzes results and identifies issues with the quality of imaging results. Takes appropriate action to resolve image quality issues, including repositioning patient and repeating procedure. Enters, transmits and reports scan results.
7. Orders, prepares, administers, stores and disposes of radiopharmaceuticals according to established protocols and applicable regulations/standards. Monitors patient condition continually and reports/responds to changes in status as appropriate.
8. Maintains appropriate inventory of supplies in the Clinical Nuclear Medicine rooms.
**QUALIFICATIONS:**
Certified as a Nuclear Medicine Technologist (CNMT) by the Nuclear Medicine Technology Certification Board (NMTCB) or registered as a Radiologic Technologist (RT) and certified in Nuclear Medicine (NM) by the American Registry of Radiologic Technologists (ARRT). Maintains current NYS licensure. Basic Life Support (BLS) Healthcare Provider. 1-2 years' experience preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Career Ladder:** The three bands within this position are differentiated by level of independence, supervision required, ability to precept new employees in the use of all equipment, and the ability to lead and meet established departmental goals.
Band One (I): Entry Level Nuclear Medicine Technologist - Technologists new to URMC Nuclear Medicine Imaging Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance of required tasks of a Nuclear Medicine Technologist. Success within this band requires independent responsibility for performing Nuclear Medicine studies in a safe and efficient manner, completing all associated paper and computer documentation while providing high quality images for radiologist interpretation.
Band Two (II): Competent Nuclear Medicine Technologist - With minimal supervision, demonstrates proficiency, consistency and competence in all aspects of job responsibilities and expectations. Able to work with student technologists to sign off on their required competencies while rotating through UR Imaging. Demonstrates consistent attention to detail when performing all imaging exams. Completes all associated paper and computer work for discharging patients from the Nuclear Medicine department with appropriate post procedure instructions.
Additional duties may include working on special projects, such as new equipment evaluations and assisting in the design of areas where clinical equipment will be installed, or assignment to departmental committees.
Band Two requires a minimum of 18 months of progressively responsible professional work experience as a Nuclear Medicine specialist in a clinical or hospital environment, with at least 6 months dedicated to the URMC Imaging Sciences Department
Band Three (III): Advanced Nuclear Medicine Technologist - In addition to the responsibilities of a Nuclear Medicine Technologist Band Two, serves as a preceptor in the onboarding of newly hired Technologists directly orienting to equipment, imaging routines and procedures, computer programs and software, as well as departmental and hospital policies. Directly assists in the mentoring of newer Technologists by providing one-on-one assistance in conjunction with the Supervisor. Possesses subject matter expertise in several different areas of nuclear Medicine that could include, but not limited to diagnostic and therapeutic exams and clinical trials, and competently operating a variety of different vendor platforms and performing departmental QA procedures. Responsible for effectively troubleshooting issues that arise within the department and deal with accordingly.
A Band Three technologist is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Assists in other areas of the department when the need arises such as assignments to other Nuclear Medicine sites outside of the main department. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for NYS and TJC evaluations. Assists in advanced radiopharmaceutical regulatory policies, special radiopharmaceutical ordering, advanced radiopharmaceutical treatments and clinical trials. Assists in all aspects of ACR accreditation as well as ACR readiness. Facilitates new policies and procedures to staff. Serves as a resource to the supervisors for special projects as assigned.
Select Band Three Technologists may be designated as Leads to support operations on various shifts. Leads may either assist their shift supervisor, or in the absence of a supervisor, determine workflow and staff schedule/assignments. Leads may also provide performance evaluation input to the section supervisor.
Band Three status minimally requires 4 years of progressively responsible professional work experience as a Nuclear Medicine Technologist in a clinical or hospital environment with 1 year dedicated to the URMC Imaging Sciences Department preferred.
To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the Nuclear Medicine Manager and supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the career bands as a Band Three to serve in a Lead role
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.75 - $45.18 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Physician Support Specialist, Surgical Oncology2024-02-09T05:17:15-05:00https://universityofrochester-veterans.jobs/8CC34E27ED164F0FBB82FFB25BD6980026Responsibilities
**PURPOSE:**
Performs complex secretarial and administrative duties, in a face-paced environment, with minimal direction and considerable latitude for independent judgment, in support of the clinical, educational, and academic programs in the Division of Surgery. Responsibilities include time and calendar management, telephone triaging and management, and information/data support.
**Age Specific Competency** : Adolescent, Adult and Geriatric
**SPECIFIC RESPONSIBILITIES:**
**Patient/Surgery Scheduling and Coordination of Care 45%**
Receives incoming patient telephone calls for surgeon(s) and nurse practitioner(s), managing and/or resolving various scheduling/coordination issues and answering questions as needed. Coordinate scheduling of patients at multiple practice sites; coordinates referrals for consults. Obtains patient medical records to facilitate patient care. Obtains authorizations and pre-verifies insurance. Triages telephone calls from patients and referring physicians to surgeons, residents and nurse practitioner(s). Schedules appointments, tests and surgeries, coordinating appointments, tests and consults in preparation for surgery or further clinical work up. Interacts effectively in carrying out these responsibilities, presenting a positive image for the Division of Surgery. Works regularly on URMC patient registration and clinical information systems.
**Time and Calendar Management 40%**
+ Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval. Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
+ Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider’s patient notes.
+ Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
+ Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
+ Researches hospital medical records for information requested by physicians, insurance companies and attorneys.
**Other Office Management 10%**
Coordinates work with nurse practitioner(s). Manages all incoming mail for al surgeon(s) and nurse practitioner(s) assuring that all correspondence receives timely attention and is followed-up appropriately. Manages routine supplies and ensures expenses, including physician dues, fees and related practice expenses, are reimbursed appropriately. Maintains database to track expenses and payments. Coordinates transfer of patient studies to and from other hospitals and physician offices. Assists with department hiring processes by training incoming new secretaries or temporary secretaries when requested. Functional knowledge of various office equipment. Provides coverage for absences with the division, offsite practice location, and within the Department when requested; research duties as requested.
5% Other projects and job duties as assigned.
**QUALIFICATIONS:**
+ High School Diploma and Minimum of 2 years of relevant experience required; or an equivalent combination of education and experience. Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records, preferred. Demonstrated customer relations skills.
+ Ability to travel to off-site locations when needed.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Primary Care Network (North Greece Internal Medicine and Pediatrics) - Nurse Practitioner/Physician Assistant2024-02-09T05:16:58-05:00https://universityofrochester-veterans.jobs/46F385F5967D42CC819CCEB198DCF4E826Responsibilities
Exciting opportunity for an experienced NP or PA to join a busy Med-Peds practice and become part of an interdisciplinary team that provides patient care utilizing the Patient Centered Medical Home model. This is a fast-paced office in the Greece, NY area. The providers care for newborns, children, teenagers, and adults across all ages and medical issues.
Responsibilities include: evaluation and management of acute/chronic illnesses, ordering/interpreting/communicating diagnostic tests and results, complete physical exams, Wellness visits, hospital/ED follow-ups and Transitional Care Management, collaboration with network based physicians and medical team regarding patient care, facilitating appropriate referrals to specialists or community-based agencies, opportunities for office based procedures, and patient education/counseling intended to maintain or restore physical/emotional health and function, and educational support for various learners consistent with the goals of the UR teaching institution. Ultimately, the APP will have the opportunity to establish a team supported patient panel.
Excellent communication and collaboration skills are essential with the ability to exercise independent judgement and initiative. An APP with greater than 2 years of active primary care experience is favored.
An APP mentoring program is available for all new hires along with thoughtful onboarding.
The candidate must possess NYS NP/PA certification along with licensure and have applied for DEA registration prior to hire/start date.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-$67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:** FT position available. Monday – Friday, daytime hours.(USA-NY-Rochester) Pediatrics Close Observer2024-02-08T05:35:31-05:00https://universityofrochester-veterans.jobs/5D2315CEA60B4E878B4D7B558235E2C026GENERAL PURPOSE:
The Close Observer assists in maintaining patient and staff safety by implementing various diversionary strategies, as well as assisting delegated nursing care. They will focus on patient safety, child development, engagement and supervision by implementing various diversionary strategies. Flexible role on pediatric nursing units collaborating with team members on ensuring the safety of patients with various types of developmental, behavioral and treatment plans. Incorporate therapeutic and diversionary interventions to maintain patient safety, refocus the patient and promote healthy behaviors.
+ Participates in various therapeutic activities such as role planning, behavior modification, comforting/assisting in safety measures of patient’s ages 0-18 with developmental/behavioral needs.
+ Maintains an environment conducive to patient safety and recovery including, but not limited to completing safety checks, keeping the patient room and unit clean and organized, stocking, cleaning patient-specific equipment, changing bed linens, etc.
**RESPONSIBILITIES:**
+ Incorporates therapeutic and diversionary interventions to maintain patient safety, refocus the patient, and promote healthy behaviors.
+ Assists patients with ambulation, hygiene, nutrition, linen changes, and other activities of daily living.
+ Identifies potential risks and early signs of escalating patient behaviors (e.g, agitation, confusion, anxiety).
+ Keeps patient and staff safety at the forefront, engaging the patient in reduction techniques to maintain safety
+ Problem solving and critical thinking skills to help implement behavioral interventions.
+ Performs other duties as assigned by the registered nurse.
**QUALIFICATIONS:**
+ High School diploma required
+ One to two years of experience related to patient care or psychiatric training or six months of nursing education preferred
+ Or equivalent combination of education and experience required
+ Strong verbal and written communication skills required.
+ Ability to work independently required.
+ Innovative with patient care required.
+ Flexible in thinking and approach required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.95 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clinical Care Mgr, Primary Care2024-02-08T05:24:22-05:00https://universityofrochester-veterans.jobs/4A166407A400493E81AC42FFF3407B8426GENERAL PURPOSE:
The Clinical Care Manager manages clinical aspects of patient centered medical home, working with the interdisciplinary medical team in the provision of patient care.
**SUPERVISION AND DIRECTION EXERCISED:**
May participate in supervision of other clinical staff members.
**MACHINES AND EQUIPMENT USED:**
Standard medical examination room equipment and instruments. Will include use of computer/health information management system. Standard office equipment including computers, fax machines, copiers, printers, telephones, etc., skilled in using computerized health information management systems.
**SPECIFIC RESPONSIBILITIES:**
1. Under general direction of the Site Medical Director, the Clinical Care Manager's central role integrates and coordinates access and utilization management, proactive patient management, care facilitation and treatment planning functions. The Clinical Care Manager will demonstrate this commitment through implementation of the following:
2. Coordinates medical care of patients identified as high risk by health risk assessment/appraisal or by physician clinical determination. Assumes coordination role at the point of service and through targeted outreach and follow-up. Identifies patient groups with chronic diseases. Assists in developing and implementing population-based strategies to close gaps in medical care. Identifies resources for patient self-management skills. Assists in developing and implementing care plans for medically complex patients. Identifies barriers to a successful care management path.
3. Coordinates use of clinical and ancillary resources within and outside of the health system to achieve treatment goals specified in the patient care plan.
4. Participates in program development by assisting with planning short-range and long-range program goals for chronic disease management. Keeps abreast of organizational developments and practices that may impact operations by participating in continuing education courses, professional organizations and seminars, reading current literature and maintaining professional contacts in the community. Assisting with the development of current evidence based protocols, policies, work flow/flow sheets, guidelines, etc. related to the provision of care within the medical home model. Participating in committees as assigned.
5. Interacts effectively with physicians, the home care team, patients, and their caregivers.
6. Holds accountability for patient triage.
7. Adheres to infection control/safety guidelines.
8. Adheres to Health Insurance Portability & Accountability Act (HIPAA), The Joint Commission (TJC) and Occupational Safety & Health Administration (OSHA) regulations and policies.
**REQUIREMENTS:**
Must comply with NYS RN BSN requirements. Registered professional nurse in NYS with 3-5 years of professional nursing experience. Ambulatory care experience in community health, care management, disease management, quality improvement and/or management experience is preferred or; an equivalent combination of education and experience. Current CPR certification required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $75,650 - $98,342 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Proc Tech I2024-02-08T05:24:22-05:00https://universityofrochester-veterans.jobs/9535E5AA9F5E4BC5B0F032DC0AFBE75526POSITION SUMMARY:
Provides technical knowledge in preparing instruments, equipment and supplies for procedures and/or assists team with the technical portion of the procedure.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
Standard and specialized equipment and supplies per procedure/unit needs.
**TYPICAL DUTIES:**
1. Selects required equipment and supplies for procedures based on provider's preferences adapted for specific procedures and individual patients. Prepares room for procedures.
2. Assembles, tests and assures correct working order of all supplies and equipment prior to and during procedures.
3. Provides technical assistance to provider with technical requirements of procedure, collection of specimen using anatomical landmarks and knowledge of disease process. Management of specimen labeling and processing.
4. Applies principles of aseptic technique theories to equipment preparation and maintenance and when assisting with procedures. Identifies any potential compromise to sterile/High Level Disinfectant integrity of items throughout the procedure.
5. Disassembles, identifies defective or malfunctioning parts, and provides preventive maintenance for all procedures supplies and equipment. Performs all pre-cleaning requirements per regulatory standards of all endoscopes including inspection, leak testing, cleaning, high level disinfecting and identifying needed repairs. Follows established protocols for reprocessing endoscopes and accessories and for storing equipment.
6. Based on material and/or manufacturer's instruction, determines methods of High-Level Disinfection mode for products. Checks and calibrates equipment according to equipment protocol
7. Works with physicians and nurses in the selection of new inventory. Maintains professional relationships and communicates with vendors and internal purchasing department. Updates protocols and equipment/supply preference list of physicians.
8. Ability to performs ambulatory technician duties as assigned, such as, but not limited to obtaining and documenting vital signs.
9. Assist office staff with scheduling procedures and appointments
**QUALIFICATIONS:**
Associates degree or equivalent plus two years of related medical or customer service experience or an equivalent combination of education and experience. Bachelor's degree preferred. Knowledge of medical terminology, procedures and computer experience preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY PROCEDURE TECHNICIAN I, II, III:**
**Career Ladder:** The three bands within this position are differentiated by level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Procedure Technicians - Technicians new to URMC require training as well as regular direct supervision or guidance from a more senior technician. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technician must demonstrate an ability to progress toward proficient and competent performance of required tasks of a procedure tech. Success within this band requires independent responsibility for performing general procedures as defined by the department, specimen handling and high level disinfection (HLD) in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Procedure Technicians - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Demonstrates consistent attention to detail when performing procedural tasks. Completes all associated paper and computer work for imaging and specimen management. A Band two technician also serves as a preceptor in the on-boarding of newly hired technicians directly orienting to equipment, computer programs, HLD, as well as departmental and hospital policies. They are considered a subject matter expert in downtime procedures and act as super-user when new equipment or programs are introduced to the department. Directly assists in the mentoring of newer technicians by providing one-to-one assistance in conjunction with the RN HLD Champion. Anticipates supply and equipment needs in relation to daily procedures and operations. Able to effectively troubleshoot issues that arise within the department and deal with accordingly. Represents the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for NYS and TJC evaluations and participates in the collection of data related to performance audits. Follows and maintains all IFUs, introducing changes to staff as needed. Coordination of new equipment education presentations by suppliers and/or vendors.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in a procedure setting.
Band Three (III): Expert Procedure Technicians - In addition to the responsibilities of a procedure technician band two, a band three technician is competent in assisting with the most advanced procedures the department offers. This includes additional orientation time and competency. They are responsible for establishing and maintaining the new technology machines and equipment that are brought into the department per physician request. They work closely with the company reps to establish training and work closely with unit leadership to determine new competency checklists with each new procedure.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as a procedure technician.
Eligibility for advancement consideration requires the technician to be in good performance standing and demonstrate the ability to perform position duties. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Individuals hired externally with relevant experience may enter the career band as a Band Three to serve in a lead role based on operational needs of the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.16 - $ 24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-02-08T05:24:22-05:00https://universityofrochester-veterans.jobs/E81DE9A5C2964AD49F77804CCD291AE426POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-02-08T05:24:22-05:00https://universityofrochester-veterans.jobs/2591AA0A083B4B4EA70D1CD2453B937626POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Practice Manager II2024-02-07T05:47:46-05:00https://universityofrochester-veterans.jobs/F6C98870BDEE48228DDF6AF7C382C7B726GENERAL PURPOSE:
The Practice Manager is responsible for the management of a mid-size ambulatory practice with seven ambulatory locations.
In conjunction with clinical leadership, promotes operational efficiency, high quality, outstanding patient experience, and strong financial performance.
Directs staff using the ICARE framework, promoting a collaborative, diverse, and professional team. Responsible for performance management of all non-clinical staff in a mid-size practice.
**RESPONSIBILITIES:**
**Operations Management**
+ Implements procedures for enhancing levels of service and quality and enforces medical office policies and procedures in a mid-size practice.
+ Develops guidelines for prioritizing and assigning work activities, evaluating effectiveness, and modifying process as necessary for a mid-size practice.
+ Establishes and maintains efficient and responsive patient flow system.
+ Schedules and facilitates regular office meetings with providers and office staff in a mid-size practice.
+ Ensures proper registration and insurance pre-verification management processes are followed including warm transfers to centralized functions.
+ Prepares weekly schedule for staff ensuring proper staffing to support daily office operations include directly monitoring workflow to ensure accuracy and maximum efficiency in a mid-size practice.
+ Support and uphold policies, procedures, objectives, quality improvement, safety, environmental and infection control and codes and requirements of accreditation and financial performance. Oversee maintenance of patient records, including storage and transfer.
+ Establishes performance improvement goals for the office, remaining in alignment with the goals and objectives of the department.
+ Work collaboratively with providers to build templates in alignment with department expectations and manage ongoing schedule changes.
+ Oversee process and tracking for new patient referrals to ensure timely scheduling and accurate billing.
+ Coordinate evaluation of patient complaints to include investigation, resolution, and any necessary process/policy/workflow changes.
+ Manage complex provider templates for multiple locations. Ensure accuracy of templates and adequate visit volumes for patient access and financial performance.
**Human Resources**
+ Responsible for recruiting, hiring, orientation, training, development and evaluation, and staff management in a mid-size practice.
+ Ensure timely and accurate payroll submission. Manage and track overtime.
+ Resolve personnel problems and complete performance evaluations. Be able to disseminate feedback on employee performance, both positive and negative, within reasonable and appropriate timelines
+ Ensure initial new employee and annual staff mandatories are completed and tracked for compliance.
+ Conduct timely and thorough employee end-of-probation and annual performance appraisals.
+ Manage and approve staff requests for time off and overtime.
+ Monitor employee engagement and be a change management leader to foster a positive work environment in a mid-size practice.
+ Oversee performance management and corrective discipline processes as needed.
**Service Orientation and Patient Experience**
+ Access and interpret Press Ganey patient satisfaction survey data and regularly share results with providers and staff.
+ Serve as a patient relations advocate by demonstrating skills in resolving difficult patient complaints and concerns.
+ Define expectations for patient satisfaction and live the brand for UR medicine.
**Financial Operations**
+ Monitor charge reconciliation process, including the production of weekly reports.
+ Assists in preparing annual and capital budgets, including required justifications, and effectively managing within budgeted parameters.
+ Responsible for control and accuracy of petty cash, cash reconciliation, and balancing of daily deposits.
+ Develop cost reduction and expense management initiatives in collaboration with site medical director. Hold staff accountable for target achievement.
+ Reconciliation of large purchases for resale business. Ensure our vendor accounts remain in good standing and invoices are processed timely and correctly.
+ Prepares purchase order requisitions and supply orders with University approved vendors. Make recommendations on spending trends and cost savings areas.
+ Supervise procurement functions for clinic accounts including reconciliation with University reports, problem resolution, and analysis of revenue and expense trends.
**Administration**
+ Attend monthly meetings per department requirements.
+ Act as liaison with property managers to manage and address issues with property/facility.
+ May serve as eRecord superuser.
+ May participate on ambulatory committees to review best practices.
Other duties as assigned
**QUALIFICATIONS**
**Education:**
+ Associate’s degree, preferably with coursework in business administration or health care administration required. Bachelor’s degree preferred.
**Experience:**
+ 2 years of administrative experience with 1 year of management experience in healthcare or an equivalent combination of education and experience.
**Knowledge, Skills & Abilities:**
+ Electronic Medical Record (EMR) skills (with training) with proficiency in all aspects, including template building and billing knowledge.
+ Advanced knowledge of medical practices, terminology, and reimbursement policies Excellent problem-solving skills
+ Strong communication skills Leadership skills Supervisory skills
+ Microsoft Outlook email skills (open new, to, cc, send). Electronic filing skills (name a file, save file, save as). Intermediate proficiency with Microsoft Word and Excel.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $51,376 - $66,789 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Primary Care - Internal Medicine (Westridge, Ridgewood) - LPN 2 Outpt2024-02-07T05:47:37-05:00https://universityofrochester-veterans.jobs/37F1E61A855F475EADE84E900C96508B26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Physician Support Spec2024-02-07T05:26:43-05:00https://universityofrochester-veterans.jobs/162074BBE186457C87326338429E9C4326POSITION SUMMARY:
Using independent judgment and initiative, the Physician Support Specialist performs routine and non-routine duties of a highly confidential nature. Duties will include complex secretarial, administrative and physician support duties, contributing to the coordination of patient care, managing and monitoring of the in-basket and work queues, acts as a liaison between patients and their care team, and assists with coverage of clinics and projects when necessitated by Office Manager or other Administrator. The position reports directly to the Office Manager and will also work in collaboration with the Administrator II, Nurse Manager, Medical Director and health providers. The incumbent will apply University policies, procedures and privacy standards in the performance of all duties.
**TYPICAL DUTIES:**
+ Review, sort and process all inbound patient care related communications inclusive of but not limited to – Right Fax, paper, ERecord, MyChart, ensuring accurate and timely filing/sorting dispersing to proper department via in basket and Box to the appropriate person. Perform clerical tasks, such as scanning, photocopying, faxing, mailing.
+ Receive, review for HIPAA compliance and scan all incoming written requests for release of confidential patient information into the electronic medical record. Processes releases or directs (if necessary) the request for further processing.
+ Answer inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
+ In a professional manner, respond and document appropriately to patient calls as they are forwarded into the in-basket. When necessary, gather information, evaluate callers concerns and refer to physicians or other health care personnel to address. Must possess the ability to determine which questions should appropriately be addressed by physicians or other health care providers. Respond to callers independently and follow-up to be sure customers are satisfied that requests were handled in a timely fashion.
+ Acts as liaison for contact with area providers to facilitate communications with physicians. Ensures messages are received and transferred in an expedited manner to ensure timely patient care that best represents the ICARE values.
+ Cross-coverage in shared clerical office; special projects and other responsibilities as assigned.
Other duties as assigned
**QUALIFICATIONS:**
+ High school diploma or equivalent required
+ Associates degree in Medical, Secretarial, billing or related field preferred
+ Minimum of 2 years of relevant experience required
+ or equivalent combination of education and experience required
+ Demonstrated customer service skills required
+ Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacist Inpatient Clin II (Evenings M-F)2024-02-07T05:26:43-05:00https://universityofrochester-veterans.jobs/580E10ED3A554B1BB143C301E7480B5B26GENERAL PURPOSE:
Using clinical judgment and available resources, approves the ordering of medications for patients treated at the medical center. Oversees and directly contributes to compounding, preparation and dispensing of medications for patients of SMH in accordance with all applicable state and federal laws and regulations for Pharmacy practice. Supervises pharmacy technicians.
**SPECIFIC RESPONSIBILITIES:**
The distribution of clinical distributional responsibilities may vary depending upon the assigned responsibilities of the pharmacist. For example, a Level II pharmacist may play a very vital role in the main pharmacy, IVA, or manufacturing area where the opportunity to spend significant of time on clinical responsibilities is not realistic or applicable. However, the level of specialized knowledge and competencies in their primary area of responsibility is expected to be greater than for pharmacists who work in other areas of the department
**Medication Authorization and Distribution:**
1. Understands and follows departmental and hospital policy and procedures related to dispensing of medications
2. Dispenses medications accurately and in a timely manner.
3. Independently resolves problem medication orders appropriately and in a timely manner.
4. Processes/validates medication orders utilizing current information system technology to create and maintain accurate patient profiles.
5. Directs and supervises the work of technicians to ensure appropriate workflow as required.
6. Verbal communication to all hospital staff is conducted in an effective and professional manner.
7. Checks all products requiring a pharmacist approval prior to dispensing.
8. Participates in departmental Q/A processes such as reporting and following up on medication incidents, reconciling MARs, reporting medication adverse events and errors, etc.
**Clinical Responsibilities**
1. Develops or participates in a clinical practice by interacting with physicians, nurses, other health care professionals, and patients as a member of an interdisciplinary team on patient care units to guide and recommend appropriate medication use.
2. Participates in focused clinical initiatives as defined by the department (e.g. pharmacokinetic consultation, antimicrobial stewardship, etc).
3. Participates in Medication Use Evaluations when appropriate.
4. Monitors assigned patient populations for clinical progress including renal/hepatic function, culture results, and other applicable laboratory tests. Recommends adjustments to therapy as necessary.
5. Documents clinical activities and interventions on a regular basis.
6. Participates in education of other Pharmacy staff and other healthcare professionals.
7. Identifies need for patient teaching and performs such tasks when necessary.
**Problem Solving**
1. Thoroughly resolves problems with appropriate and direct communication to all pertinent staff in a clear and concise manner.
2. Proactive in identifying patient care problems and does not pass on problems to the next shift without exhausting reasonable attempts at resolution and communicating progress.
3. Problem solving will often go beyond patient-specific issues, and may require participation on interdisciplinary teams or revising hospital or departmental policy, procedures or treatment guidelines.
4. Performs required duties of charge pharmacist when scheduled, including coordination of shift resources, problem solving, staff conflict resolution, and appropriate communication from shift to shift.
5. Contacts supervisor for assistance when solution is beyond his/her expertise or authority.
**QUALIFICATIONS:**
Bachelor of Science degree in Pharmacy or Pharm D preferred. New York State Pharmacy License and interest in hospital practice. The newly-hired Level II pharmacist is someone with either prior (>1 year) of relevant acute care pharmacy experience OR has successfully completed an accredited pharmacy practice residency.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $119,995 - $148,491 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Pediatric ENT Outpatient - Level II2024-02-06T05:39:36-05:00https://universityofrochester-veterans.jobs/CE770EA3757448599E97A321027470F326Responsibilities
Exciting opportunity to become involved with an active and expanding ENT Faculty practice at our offsite location on Lattimore Drive. Responsibilities include management of patient phone calls/triage, providing patient education on pre- and post-surgical care, coordination of care, assisting with procedural activity, and facilitating patient throughput. The patient population is ambulatory but spans non-acute to acute visit needs. Requires established base of nursing competency in assessment and evaluation. Active in quality and performance improvement activities within the department. Must be a team player with excellent communication and organizational skills.
**Qualifications**
At minimum, 3 years of nursing experience and NYS license required.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 34.00-44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** F(USA-NY-Rochester) Wilmot Cancer Institute - Infusion Center - Asst Nurse Manager2024-02-06T05:26:32-05:00https://universityofrochester-veterans.jobs/C5DCC0AB92AB49DEAB8E229A9E23DCDE26Responsibilities
**Recent acute care and Hematology-Oncology experience. Demonstrates ability to function in a leadership role.** **Primary responsibility will involve day to day management of unit operations and providing patient care coverage in the Chemotherapy/Infusion Center. Other responsibilities include: care coordination, infusion activity, telephone management, and patient education. Must possess strong interpersonal and communication skills, be autonomous in decision-making, and have excellent assessment skills. Seeking a team-focused professional to join our progressive unit.**
**Qualifications**
Requires a BSN or matriculation in a BSN program from an accredited Nursing Program and an active New York State license in good standing. Applicants will have a minimum of 5 years or RN experience. This position is a member of the unit/service leadership team, demonstrates the ability to develop standards of care, unit/service goals, and objectives, and provides consultation and expertise in delivering patient care.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.00 - $57.40
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position available, primarily days(USA-NY-Rochester) SEIU Nutrition Assistant2024-02-04T05:43:01-05:00https://universityofrochester-veterans.jobs/68D4E121DCBF47ECAB56BAFD4F969B9026Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) ED Access Representative II2024-02-03T05:41:36-05:00https://universityofrochester-veterans.jobs/74689D34E09D42EF80BEB98DB4EB7BB626POSITION SUMMARY:
Coordinates functions associated with patient for ambulatory care visits to the Emergency Department at Strong Memorial Hospital. Monitor and ensure that all functions are completed in an accurate, efficient, and patient/customer friendly manner. Facilitate work flow in the department by supporting clinical staff.
**TYPICAL DUTIES**
+ **Reception and registration:** Greet patients to initiate positive experience, requests patient identification, collects and verifies patient demographic and financial information. Initiates the ED medical/financial record; identifies forms needed for specific ED visit. Assemble ED charts for admissions and discharges; ensure all paperwork is completed and distributed appropriately. Performs duties and achieves and maintains proficiency in provision of excellent customer service, accuracy of data, and efficiency of work.
+ **Performance analysis:** coordinate daily efforts to edit and correct registration and billing errors during full registration process. Identify ways to reduce follow-up, repetitive or corrective work. Utilize eRecord programs to facilitate work flow; manage patient tracking system ensuring correct location of patients within ED.
+ **Training:** As designated preceptor, provide training to other EDAS staff on all aspects of department specific work including orientation to department and hospital, registration process and customer service. Acts as information resource for all departmental staff in regards to registration and work flow activities. Attend education programs for department at direction of supervisor and teaches other staff.
+ **Financial account management:** Ensure that an accurate and complete full registration of the patient is completed prior to the discharge of the patient including insurance verification for new and self-pay patients. Follow up on hold bill report to facilitate reimbursement for Emergency Department services. Collect co-pays.
+ **Customer interaction:** Triage patient calls, assess the urgency of a situation and determine the appropriate action, serves as focal point for handling complaints. Answer incoming phone calls in communications center, routing calls as appropriate. Coordinate transportation for discharged or transferred patients as needed.
+ **Other duties:** Provide support for departmental activities including monitoring inventory of supplies and supply ordering. Perform other patient focused tasks, escorting patients, offering comfort items, witnessing consent signatures, fax charts, pull charts for QA audits or patient care follow up, manage and stock forms and supplies, and requests from clinical staff.
**QUALIFICATIONS:**
+ High School Diploma required
+ 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction preferred.
.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech I2024-02-03T05:14:10-05:00https://universityofrochester-veterans.jobs/0B78FE19D6674765A91699AC8BED0E7D26POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider’s pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
**Career Ladder** : The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
**Band One (I):** **_Entry Level Ambulatory Technologists_** – Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department’s infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
**Ba** **nd Two (II):** **_Competent Ambulatory_** **_Technologists_** – With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
**Band Three (III):** **_Expert Ambulatory_** **_Technologists_** – In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
_Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department._
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Med Technologist-Spec2024-02-03T05:14:10-05:00https://universityofrochester-veterans.jobs/1BA8749280D54CA38F7A4C0E03A3D98526Responsibilities
**Job Summary:**
The Med Technologist-Spec is responsible for the timely and accurate reporting of results, maintenance and troubleshooting of laboratory instrumentation, development of new procedures and instruments, writing/updating of procedure manuals, training of staff, providing both clinical and administrative supervisory support and inventory of supplies/reagents. He/She is also responsible for the performance of all the duties of a Medical Technologist II as needed.
**Key Responsibilities:**
+ Workup of new instruments/procedures; writing/updating of procedure and safety manuals (20%).
+ Training of technologists, technicians, residents on new procedures/instruments (5%)
+ Maintenance and troubleshooting of instruments/procedures; documentation of essential information such as calibration data, calibration verification, and reagent lots, etc. (20%).
+ Monitoring and ordering of reagents/supplies (5%).
+ Performing the duties of a Med Tech II (30%).
+ Coordinates and monitors QC trends (5%).
+ Provides technical guidance to internal staff and external customers regarding appropriate laboratory assays to meet research objectives (5%).
+ Participates in activities supporting laboratory operations and research studies, including protocol and system validation and industry and regulatory audits. (10%).
**Other Demands:**
1. Punctuality and a good attendance record.
2. Adherence to all University, Division and Department policies.
3. Professional discretion with confidential patient results.
4. Adherence to all laboratory safety procedures.
5. Participation in continuing education.
6. Assists with workflow and daily scheduling.
**Relationships/Authorities:**
+ Technical Specialist reports to the Central Lab Hem-Chem Manager.
+ Generally works independently, seeking guidance from laboratory Supervisors, and/or Faculty.
**Education/Experience:**
+ MS in Clinical Chemistry, or related science and at least 3 years of relevant clinical laboratory experience.
+ BS in Medical Technology and at least 6 years of relevant clinical laboratory experience.
+ BS degree in Chemistry, Biochemistry, Biology and at least 7 years of relevant clinical laboratory experience.
+ An equivalent combination of education and experience.
+ New York State License to Practice in the Clinical Laboratories.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.50 - $47.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Radiology Technologist 1, Inpt2024-02-03T05:14:10-05:00https://universityofrochester-veterans.jobs/212977CF6ECC4BD7952DF0FD1FD09C3F26GENERAL PURPOSE:
Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in compliance with the Imaging Sciences departmental policies. Possesses a sound understanding of human anatomy as well as x-ray positioning and the use if immobilization devices when warranted.
Band One (I): Entry Level Radiologic Technologist - Technologists new to URMC Imaging Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance of required tasks of a Radiologic Technologist. Success within this band requires independent responsibility for performing general section studies in a safe and efficient manner, completing all associated paper and computer work while providing high quality images for radiologist interpretation.
To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the General X-Ray manager and supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Prepares room and patient per order, properly sets up equipment, position patients, and determine proper exposure factors in order to produce a high quality image.
2. Utilizes electronic patient information systems to verify patient name, date, appropriate exam, and any special exam specific comments from the provider. Understands and practices the Dual patient identifier procedure.
3. Produces a diagnostic, high quality image for interpretation by the Radiologist.
4. Maintains accurate patient record keeping by properly identifying images and assuring images are sent to the PACS system correctly.
5. Transfers patients to and from imaging tables using assistive devices such as ARJO lift, transfer boards, hover mats.
6. Maintains appropriate supplies in the x-ray rooms.
7. Completes and bills for studies accurately.
Other duties as assigned.
**QUALIFICATIONS:**
Completion of formal training in an approved School of Radiologic Technology required. Maintains current NYS licensure and ARRT certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 28.25 - $ 36.73 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Lab Clin Supt Tech III2024-02-03T05:14:10-05:00https://universityofrochester-veterans.jobs/A63EB58A9F354DBD9E36FAA6C439591826POSITION SUMMARY:
Under the supervision of the section Supervisor and with specific direction from the Point Tech, this position has primary responsibility for the pre-analytical processing of patient specimens that are delivered to the Microbiology laboratory 24 hours per day, 7 days a week. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of Medical Technology. Enters and edits patient demographics in the laboratory and hospital computer systems. Receives, prioritizes, accessions and distributes clinical specimens to appropriate laboratory sections in order to meet turnaround times designated by the department. Processes specimens appropriately in order to maintain specimen integrity. Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from Clinical Support Tech IV or V in the absence of the section supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre-analytical laboratory automation system as applicable
**JOB RESPONSIBILITIES:**
1. **Sample Management (45%)**
+ Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
+ Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
+ Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
+ Tracks and receives batches, verifying receipt of specimens.
+ Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
+ Answers questions from specimen collection locations regarding transport and minimum volumes.
+ Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
+ Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
+ Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
1. **Patient Registration and Specimen Log-in (25%)**
+ Registers patient information into HIS (Hospital Information System).
+ Identifies special registration (i.e. client Bill, research).
+ Identifies and registers patient billing information.
+ Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
+ Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
1. **Clerical Support (15%)**
+ Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
+ Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
+ Scans requisitions into the scanning system confirming readability and keywords.
+ Participates in Quality Assurance data collection as required.
1. **Lab (Technical) Support (10%)**
+ Assists technologists in the pre-analytical processing of select tests including the centrifugation, separating and storing of samples.
+ As applicable, loads continuous blood culture system for sample processing
+ Takes temperatures and monitors environment (C02/humidity) of rooms and equipment.
+ Works with technical team and Supervisors to trouble shoot out of range conditions and documents the results as part of the laboratory’s quality control guidelines.
1. **Performs other responsibilities and projects as assigned. (5%)**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS:**
Associate’s degree and some college level course work in science or a related discipline and one year of experience; or an equivalent combination of education, experience or certification. Customer Service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.11 - $27.15 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**(USA-NY-Rochester) Medical Equipment Delivery Technician2024-02-03T05:14:10-05:00https://universityofrochester-veterans.jobs/F9F3F623EB9E407A84570C2A7E908BAD26POSITION SUMMARY:
Responsible for home medical infusion/supply coordination and basic in home patient education for patients in Monroe and surrounding counties. The Homecare Pharmacy Services Associate is expected to contribute to the preparation of orders and provide delivery of home infusion orders or prescriptions, and HME/DME items. Responsibilities will include setup and troubleshooting, maintenance and quality assurance of infusion pumps and equipment and other tasks as assigned that are related to the home infusion and HME/DME programs.
**SUPERVISION AND DIRECTION EXERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
PC based computer system; Testing devices
**TYPICAL DUTIES:**
1. Assembles and packages completed home infusion orders
2. Orders and maintains inventory of supplies, packaging materials and equipment; rotates supplies to assure adherence with expiration dates
3. Delivers home infusion orders, DME/HME, or other items directly to patient's homes or other alternative treatment locations and assures completion and signature of documentation by patient/caregiver relative to regulatory and pay requirements
4. Educates patients on DME/HME equipment
5. Troubleshoots problems with DME/HME equipment
6. Tests infusion pumps; runs diagnostics to ensure equipment is suitable to go back into service
7. Maintains all relevant QA documentation relative to home infusion and HME/DME equipment
8. Coordinate and follow up on product returns
9. Mail/Deposits/other errands upon request
10. Provide on-call, after hours support as scheduled
11. Participate in physical inventory counts
**QUALIFICATIONS:**
High school diploma or equivalent; valid state driver's license with clean driving record, knowledge of local roadways in the service area, ability to use technology for wayfinding, ability to perform physical labor including lifting of containers and boxes, high level of customer service skills, ability to meet and interact with patients, caregivers and facility personnel
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 16.50 - $ 21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Outpatient Access Specialist - Batavia, NY2024-02-02T05:33:23-05:00https://universityofrochester-veterans.jobs/98A5F8274B874DF9A7D8570D66CE26B826GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patient special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS:**
High School Diploma required. 1 year of related work experience required in an administrative office or customer service field or completion of Vision Care 1, 2, 3 courses required or an equivalent combination of education and experience. Medical terminology experience preferred. Demonstrated ability to word process documents and enter data into a database preferred. Demonstrated skills related to achievement of customer satisfaction preferred. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Procedure Tech I2024-02-02T05:33:22-05:00https://universityofrochester-veterans.jobs/8441DC78B9B84829A06B174CC967731226POSITION SUMMARY:
Provides technical knowledge in preparing instruments, equipment and supplies for procedures and/or assists team with the technical portion of the procedure.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
Standard and specialized equipment and supplies per procedure/unit needs.
**TYPICAL DUTIES:**
1. Selects required equipment and supplies for procedures based on provider's preferences adapted for specific procedures and individual patients. Prepares room for procedures.
2. Assembles, tests and assures correct working order of all supplies and equipment prior to and during procedures.
3. Provides technical assistance to provider with technical requirements of procedure, collection of specimen using anatomical landmarks and knowledge of disease process. Management of specimen labeling and processing.
4. Applies principles of aseptic technique theories to equipment preparation and maintenance and when assisting with procedures. Identifies any potential compromise to sterile/High Level Disinfectant integrity of items throughout the procedure.
5. Disassembles, identifies defective or malfunctioning parts, and provides preventive maintenance for all procedures supplies and equipment. Performs all pre-cleaning requirements per regulatory standards of all endoscopes including inspection, leak testing, cleaning, high level disinfecting and identifying needed repairs. Follows established protocols for reprocessing endoscopes and accessories and for storing equipment.
6. Based on material and/or manufacturer's instruction, determines methods of High-Level Disinfection mode for products. Checks and calibrates equipment according to equipment protocol
7. Works with physicians and nurses in the selection of new inventory. Maintains professional relationships and communicates with vendors and internal purchasing department. Updates protocols and equipment/supply preference list of physicians.
8. Ability to performs ambulatory technician duties as assigned, such as, but not limited to obtaining and documenting vital signs.
9. Assist office staff with scheduling procedures and appointments
**QUALIFICATIONS:**
Associates degree or equivalent plus two years of related medical or customer service experience or an equivalent combination of education and experience. Bachelor's degree preferred. Knowledge of medical terminology, procedures and computer experience preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY PROCEDURE TECHNICIAN I, II, III:**
**Career Ladder:** The three bands within this position are differentiated by level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Procedure Technicians - Technicians new to URMC require training as well as regular direct supervision or guidance from a more senior technician. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technician must demonstrate an ability to progress toward proficient and competent performance of required tasks of a procedure tech. Success within this band requires independent responsibility for performing general procedures as defined by the department, specimen handling and high level disinfection (HLD) in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Procedure Technicians - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Demonstrates consistent attention to detail when performing procedural tasks. Completes all associated paper and computer work for imaging and specimen management. A Band two technician also serves as a preceptor in the on-boarding of newly hired technicians directly orienting to equipment, computer programs, HLD, as well as departmental and hospital policies. They are considered a subject matter expert in downtime procedures and act as super-user when new equipment or programs are introduced to the department. Directly assists in the mentoring of newer technicians by providing one-to-one assistance in conjunction with the RN HLD Champion. Anticipates supply and equipment needs in relation to daily procedures and operations. Able to effectively troubleshoot issues that arise within the department and deal with accordingly. Represents the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for NYS and TJC evaluations and participates in the collection of data related to performance audits. Follows and maintains all IFUs, introducing changes to staff as needed. Coordination of new equipment education presentations by suppliers and/or vendors.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in a procedure setting.
Band Three (III): Expert Procedure Technicians - In addition to the responsibilities of a procedure technician band two, a band three technician is competent in assisting with the most advanced procedures the department offers. This includes additional orientation time and competency. They are responsible for establishing and maintaining the new technology machines and equipment that are brought into the department per physician request. They work closely with the company reps to establish training and work closely with unit leadership to determine new competency checklists with each new procedure.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as a procedure technician.
Eligibility for advancement consideration requires the technician to be in good performance standing and demonstrate the ability to perform position duties. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Individuals hired externally with relevant experience may enter the career band as a Band Three to serve in a lead role based on operational needs of the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.16 - $ 24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Laboratory Technician II, Neuroscience2024-02-02T05:21:36-05:00https://universityofrochester-veterans.jobs/54DD3B44F645404A91DC009E6D1F948026POSITION SUMMARY:
The lab is interested in defining how trafficking of proteins essential for communication between neurons (synaptic transmission) is altered in neurodevelopmental and neurodegenerative disorders. To address this question, we use both human patient derived neurons (iNeurons) as well as murine neurons carrying mutations/microdeletions associated with neurodevelopmental and neurodegenerative disorders. By using a combination of cutting edge live-imaging and whole-cell/optical electrophysiology techniques, we intend to define how mutations associated with neurodevelopmental/neurodegenerative disorders alter the trafficking of proteins essential for synaptic function and how these trafficking deficits alter synaptic transmission.
The primary responsibilities of the technician includes preparing mouse hippocampal neuronal cultures as well as differentiating transformed human fibroblasts into cortical neurons. Additionally, the technician will carry out live-cell microscopy in neuronal cultures to track the trafficking of fluorescently tagged proteins essential for synaptic transmission. The work requires extensive training and the ability to simultaneously handle multiple tasks and the technician will be trained appropriately by the PI. The technician will also performs other duties associated with data collection, including preliminary analysis of the recorded data using software analysis tools. Additional tasks including preparing solutions, ordering reagents for the lab, isolation and purification of DNA constructs, protein isolation, western blotting and mouse colony maintainance. The technician should have excellent organizational skills and attention to detail and must keep detailed records of experiments performed in a designated laboratory notebook. College level training in neuroscience/cellular and/or molecular biology are desirable. Initially, this individual will perform assignments working with regular supervision from the Project Director or the designee. Over time, this individual will develop independence in planning and performing experiments. – This position is uniquely suited as a launching point for research (PhD) or medicine (MD), and enables entry into a future career in neuroscience and cell biology (both academia and industry).
The technician will also have the opportunity to learn advanced techniques to quantify synaptic transmission including whole-cell patch clamp and optical electrophysiology in which the PI has significant expertise. The technician needs to have strong interpersonal skills since the work requires communicating with the PI, other lab members as well as with veterinary staff and other support personnel.
**TYPICAL DUTIES:**
+ Perform isolation and in-vitro culture of hippocampal and cortical neurons from mouse models of neurodegenerative and neurodevelopmental disorders. Perform assays to convert transformed human fibroblasts to neurons (iNeurons).
+ Perform assays to quantify the trafficking of proteins essential for synaptic transmission in both human and murine neurons. This includes transfection/infection of neurons with fluorescently tagged proteins and tracking them using real-time high-resolution live-microscopy as well as immunofluorescence assays.
+ Genotyping and maintenance of mouse strains. DNA isolation and purification using maxi-preps.
+ Maintains detailed lab journal. Records and calculates results. Presents data in prescribed formats.
+ Trouble shoot experiments and equipment malfunctions. Independence in problem solving is highly encouraged.
+ Research literature to develop methods and resolution of technical problems in the evaluation of the appropriateness of techniques used in experimental protocols.
+ Assist with general laboratory needs, including monitoring computer-based inventories and databases supply organization and maintenance. Other job duties and tasks as assigned.
**QUALIFICATIONS:**
+ High School diploma or GED required.
+ Associate or Bachelor’s degree in Neuroscience or related field preferred.
+ 2 years of specialized experience in a related field; or an equivalent combination of education and experience required.
**Preferred**
+ Ability to work with animals.
+ Strong attention to detail and ability to maintain a well-organized laboratory.
+ Competence with computer software and hardware.
+ Strong communication and interpersonal skills.
+ Candidate must have excellent command of oral and written English language and work in a collaborative work environment.
+ Required computer skills include MS Word, Excel, Photoshop, and statistical software.
+ Occasional weekend and evening hours may be necessary
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Adult Critical Care - Nurse Service Professional Development Practitioner2024-02-01T14:58:01-05:00https://universityofrochester-veterans.jobs/805CD015CEA242A3986626396B315F0B26Responsibilities
The adult critical care nurse service professional development practitioner is an exciting opportunity for an experienced nursing professional development practitioner to join the adult critical care nursing leadership team. Primary areas of focus will include, but are not limited to, new hire onboarding and orientation for experienced and new graduate nurses, development and review of annual competencies, annual required specialty education, participation in the development and delivery of ongoing in-service and educational needs for all staff. The ideal candidate will demonstrate a high attention to detail and have excellent leadership, organizational, and planning skills. Through ongoing collaboration, this individual will work with stakeholders to assess, design, develop, implement, and evaluate evidence-based educational programs and initiatives for the service. Utilizing the ANA Code of Ethics for Nurses as guidance for conduct, the adult critical care nurse educator will represent and advocate for the needs of the service at practice-level meetings and function as the nursing contact hour planner for the service. Applicants must have a strong critical care clinical base as well as an interest in quality improvement and safety initiatives and should to be able to quickly adapt to changing priorities. This position requires outstanding interpersonal and communication skills. Master’s degree in nursing education and at least 5 years of critical care experience is preferred.
**Qualifications**
Applicants must have a strong critical care clinical base as well as an interest in quality improvement and safety initiatives and should to be able to quickly adapt to changing priorities. This position requires outstanding interpersonal and communication skills. Master’s degree in nursing education and at least 5 years of critical care experience is preferred.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.00 - $57.40
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Critical Care Nursing
**Full/Part Time:**
**Schedule:** FT position available, days(USA-NY-Rochester) Ambulatory Tech I2024-02-01T00:28:07-05:00https://universityofrochester-veterans.jobs/222ECAE5D9A847D5A8BD844585E9345F26POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Med Technologist II, CoreLab2024-01-31T23:07:18-05:00https://universityofrochester-veterans.jobs/3EC030DA384D4E6DA7DEA5A8D2F1702326POSITION SUMMARY:
This Technologist is responsible for the timely and accurate analysis of patient samples utilizing moderately to highly complex methods. Responsibilities include specimen identification and accessioning in the Laboratory Information System, gram stains, direct antigen testing, molecular methods, and culture identification with susceptibility testing. Participate in instruction of various medical personnel at the bench. Candidates must be detail oriented, able to work independently and possess strong organizational skills. He/ She is also responsible for routine maintenance of lab instruments/ equipment, routine quality control and adherence to all lab policies
**TYPICAL DUTIES:**
**Pre-analytical** **:**
Set up and processing of samples for Microbiology testing. Testing of patient samples using gram stain and rapid EIA and PCR technologies, sorting and organizing patient samples for testing and storage; adherence to quality control and quality assurance protocols; reporting results of testing via LIS/ instrument interface, as well as manual data entry; answering telephone inquiries; maintaining laboratory stock of kits/ reagents; performing daily/ weekly/ monthly preventative maintenance on lab equipment; participating in training of technologists.
**Post analytical** **:**
**Perform patient testing with primary emphasis on Bacteriology cultures** and associated rapid technologies for identification and/or susceptibility testing. With experience- opportunity to rotate into special MIC testing, Mycology, Parasitology, Mycobacteriology, Virology or Serology/Immunology Lab.
**QUALIFICATIONS:**
**General Requirements:**
1. Effective interpersonal skills, and maintains a friendly and courteous professional manner at all times.
2. Is able to prioritize and maintain focus while performing multiple tasks.
3. Adherence to **all** University, Division and Department policies, including I CARE.
4. Adherence to all laboratory safety procedures.
**Minimum Educational requirements** :
NYS license in the Clinical Laboratory Technologist category
**Preferred** :
BS in Medical Technology with clinical laboratory experience and NYS license in the Clinical Laboratory Technologist category.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 33.50 - $ 43.55 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**(USA-NY-Rochester) Med Technologist II, CoreLab2024-01-31T23:07:18-05:00https://universityofrochester-veterans.jobs/4BC092998A1B447E8490D141A587093326Responsibilities
**Job Summary:**
The Technologist is responsible for the timely and accurate test analysis using moderately complex methods and/or instrumentation. Reporting of results for patient samples is often interpretive in nature. He/She is also responsible for instrument maintenance/standardization, daily quality control and adherence to all laboratory policies.
**Key Responsibilities:**
1. Analyzes patient samples using current, moderately complex laboratory methods/instrumentation (40%)
2. Adheres to quality control and quality assurance protocols (15%)
3. Reports results of patient sample analysis using computer/instrument interface options (15%)
4. Performs the duties of a Clinical Technologist III or II as needed (10%)
5. Answers telephone inquiries (5%)
6. Participates in the training of other technologists, technicians and/or residents (5%)
7. Performs instrument preventative maintenance as scheduled or needed (5%)
8. Performs method/instrument troubleshooting as needed (5%)
**Other Demands:**
1. Punctuality and a good attendance record.
2. Adherence to all University, Division and Department policies.
1. Professional discretion with confidential patient results.
2. Adherence to all laboratory safety procedures.
3. Participation in continuing education.
**Relationships/Authorities:**
+ Technologists report to the Technical Specialists and Supervisors.
+ Generally works independently, seeking guidance from laboratory supervisors, Pathology residents and/or Faculty.
**Education/Experience:**
+ BS in Medical Technology.
+ BS degree in Chemistry, Biochemistry or Biology with at least 1 year relevant clinical laboratory experience.
+ AAS with a total of 90 credit hours (per NYS distribution requirements) and at least 1 year of relevant clinical laboratory experience.
+ An equivalent combination of education and experience.
**Job Progression:**
**Level A:**
+ All techs remain at this level 1-year min. after completion of training; continuing education credits required.
**Level B:**
+ Will provide pool of people for Tech V “grooming”
+ Complete 2 years min. at this level
+ Continuing education credits
+ Meritorious performance
+ Cross train to specialize in specific areas
+ Fulfill training requirements
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 33.50 - $ 43.55 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Ambulatory Tech I2024-01-31T23:07:18-05:00https://universityofrochester-veterans.jobs/89C3B79C04454D738ECEB2852FCCA5C526POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Adult Inpatient Cardiac Surgery Step-Down - Nurse Practitioner/Physician Assistant2024-01-31T23:07:07-05:00https://universityofrochester-veterans.jobs/20DD50E3D57448BBAF9D1BDF9C9DBDD226Responsibilities
Exciting opportunity to work in a well-established practice as part of a collaborative team providing care to pre- and post-operative patients within the Division of Cardiac Surgery. Our patient population includes those undergoing CABG, open valve or minimally invasive valve replacements/repairs (including TAVRs), and patients post-ECMO. Key job responsibilities include providing direct care, assessment, evaluation, and intervention on arrhythmia management, wound care, surgical follow-up, drain care, and medical optimization. Must have strong communication skills as this role collaborates closely with other members of the interdisciplinary team to achieve excellent patient outcomes both during hospitalization and after discharge. Familiarity with core measures and performance improvement commitment is required. NYS licensed (PA/NP), Master’s degree required (ACNP preferred for NPs). Nationally certified or eligible for certification required. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cardiovascular Center
**Full/Part Time:**
**Schedule:** FT or PT position available , days and evenings, weekends and holidays per unit policy(USA-NY-Rochester) Imaging Sciences at UMI - Registered Nurse, Level II2024-01-31T23:07:07-05:00https://universityofrochester-veterans.jobs/857C10AD0B934F2AA3B955BFC09234EA26Responsibilities
It is an exciting opportunity to be a part of the Ambulatory Imaging Sciences nursing team for an RN with at least 1 year of acute care experience. This dynamic position requires the ability to work in a fast-paced environment with changing priorities and provides exposure to Diagnostic Imaging specialties. . We specialize in providing care for patients undergoing CT scans, MRI’s, Nuclear Medicine scans, X-ray and ultrasound Applicants should have an interest in working in a multidisciplinary team setting focused on team work, excellent communication skills, customer service experience, and strong interpersonal and problem-solving skills. Ability to remain current in the knowledge of radiologic nursing is required. Imaging sciences, critical care, or ED experience preferred. BLS required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 34.00- $44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Imaging Science
**Full/Part Time:**
**Schedule:** FT D/E(USA-NY-Rochester) Referral Coord II2024-01-31T13:13:00-05:00https://universityofrochester-veterans.jobs/C51D948FA6114F48A3A9D2D9697B251626POSITION SUMMARY:
With general direction and latitude for initiative and judgment performs routine and non- routine administrative duties to monitor and process department’s referrals. Is accountable for completing all referrals in a manner compliant with University standards. The majority of referrals processed are those received by the department but also processes those prescribed by the department’s providers.
Receives minimal direction from physician, mid-level providers, department head and/or administrative officer. Is responsible for independently planning, executing and evaluating own work.
Directs other secretarial and clerical assistants. May train and coordinate activities of peers or support staff.
Specific blend of referral duties may vary and are related to the department structure and business needs.
**TYPICAL DUTIES:**
In processing referrals for receiving providers as well as prescribing providers, prioritizes referrals by following and applying standard policies, procedures and practices. Employs multiple tracking mechanisms to ensure that referral approvals and appointments are obtained in a timely way so that patients are always cleared for their appointment prior to their arrival. Enters progress notes and other pertinent information into the electronic medical record based on application of practices and procedures.
**Receiving Provider:**
Reviews referrals to determine if insurance authorization has been obtained. If no authorization, returns referral to referring provider’s office via electronic medical record system.
+ Identifies, by applying knowledge of provider sub-specialties, the appropriate provider with whom to make an appointment.
+ Schedules required ancillary services needed to prepare for appointment. Follow up with patient to ensure completeness.
+ Explains whether provider participates in patient’s insurance and if not, describes options for payment.
+ Conveys instructions to patients for appointment by applying the appropriate protocol. Enters scheduled appointment information into electronic medical record for referring provider office to view.
**Referring/Prescribing Provider:**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details to identify what referral is needed.
+ Determines if preliminary testing (i.e. Imaging) is needed based on office practices and procedures and is responsible for explaining to patient, assisting with scheduling and for completeness prior to office visit.
+ Anticipates, gathers and sends information to insurance carrier and/or provider needed for obtaining referral or prior authorization for required preliminary testing.
Completes the referral request in the electronic medical record system once the patient has been seen by entering a new status as closed
Other duties as assigned.
**QUALIFICATIONS:**
+ Associate’s degree in Medical, Secretarial or related field required.
+ Three years of relevant experience or an equivalent combination of education and experience required.
+ Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - $22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Alzheimer's Disease Care, Research and Education (ADCARE) - Nurse Practitioner,2024-01-30T21:59:55-05:00https://universityofrochester-veterans.jobs/1C9EB74CA2AB4B9C8DA63BA75B4F1B8A26Responsibilities
Under general supervision of the Principle Investigator, the AD-CARE Nurse Practitioner functions within the full scope of nursing practice, which includes being responsible for the process of patient identification, assessment, planning, implementation, monitoring, evaluation and coordination of care to meet the patient’s health care needs. The FNP will collaborate with clinical trial study team to ensure safe, quality care during the patient’s entire course of participation in a clinical research trial. Other specific responsibilities include clinical trial coordination, obtaining patient and caregiver consent and past medical history, verifying patient clinical trial eligibility, administering clinical assessment scales, completing physical and neurological exams, and administering study medication. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training. **Required:** NYS RN license; Master’s Degree in Nursing, ANCC or Board Certified Eligible.
**Qualifications**
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Neurology Services
**Full/Part Time:**
**Schedule:** Full time position available, Monday -Friday days(USA-NY-Rochester) Sr Psychiatric Technician2024-01-30T19:44:08-05:00https://universityofrochester-veterans.jobs/FE279457F77246688E8201AB6EE1111E26POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED** **:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED** **:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES** **:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS** **:**
AAS degree in a Psychology or Sociology field, and 2-3 years recent Psychiatric Technician experience or Bachelor’s degree in related field, or minimum two years’ of RN Nursing School; or an equivalent combination of education and experience. Bachelor’s in Human Services preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - 22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-01-30T19:44:08-05:00https://universityofrochester-veterans.jobs/4186EA1B7AEF48A480DF0EDB4213C97A26POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED** **:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED** **:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES** **:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS** **:**
AAS degree in a Psychology or Sociology field, and 2-3 years recent Psychiatric Technician experience or Bachelor’s degree in related field, or minimum two years of RN Nursing School; or an equivalent combination of education and experience. Bachelor’s in Human Services preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Spec2024-01-30T19:44:08-05:00https://universityofrochester-veterans.jobs/56AF7C0FDABB4689984C2DDE195D034626POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgement, performs routine and non-routine duties requiring highly advanced secretarial skills and proficiency for the Department of Gastroenterology. Physician Support Specialist is responsible for considerable departmental administrative details and duties requiring extensive experience with policies, procedures, and practices of the University and the Department of Gastroenterology and Hepatology.
**TYPICAL DUTIES:**
**Patient Scheduling**
Schedule procedure and office appointments for patients at multiple locations using electronic scheduling systems. Extensive use of electronic medical record system to correspond with attending physicians, midlevel providers, patients, internal customers, external provider’s offices, and others regarding the status of patient requests for appointments. Accurately communicate to patient’s various preparation requirements for GI procedures and other appointments in writing, by telephone, and electronically. Effectively maintain clinic and procedure schedules of multiple providers; consistently monitoring them for opportunities to improve all provider’s productivity and increase appointment availability and access for our patients.
**Administrative Support**
Disseminate correspondence to patients per direction from providers regarding results of procedures, tests and other information pertinent to patient’s gastrointestinal health. Respond to provider’s requests to alter their master schedules as requested. Assures schedules are accurate and changes are made in a timely manner. Some management and coordination of provider calendars related to attendance at conferences and conventions so as not to interfere with patient schedules. Process requests for medical information from provider’s offices in a timely manner to ensure patient receives quality care. Assures all notifications are professional and timely. Obtain authorizations for office visits, procedures, radiology and other testing as required by insurance companies.
**Patient Call Triage**
Determine appropriate disposition of incoming patient phone calls, tasking appropriate provider, and scheduling follow up appointments as necessary. Communication with call center staff members providing them with appropriate direction on GI policies and procedures. Ensure phone calls are routed to correct pool or provider in a timely manner.
**Workqueue and inbasket management and oversight**
Work multiple workqueues daily and maintain appropriate levels of messages in eRecord inbaskets. Assist teammates with coverage of inbaskets during vacations, absences and lunch periods. Respond to urgent requests within assigned workqueues in a timely manner.
Other duties as assigned.
**QUALIFICATIONS:**
+ High School Diploma required.
+ Medical terminology, experiences with surgical/appointment scheduling software (such as Flowcast) and electronic medical records, preferred. Demonstrated customer relations skills preferred.
+ Or equivalent combination of education and experience
+ Strong interpersonal skills with attention to patient centered philosophy. Demonstrated verbal and written communication proficiencies and ability to maintain confidentiality. Experience with Microsoft Office and Electronic Health Record applications required.
**NOTE:** **This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In suppoart of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.50 - $ 24.05 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-01-30T19:44:08-05:00https://universityofrochester-veterans.jobs/690757C3462144B38C1B2F0022E4AD4226POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED** **:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED** **:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES** **:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS** **:**
AAS degree in a Psychology or Sociology field, and 2-3 years recent Psychiatric Technician experience or Bachelor’s degree in related field, or minimum two years’ of RN Nursing School; or an equivalent combination of education and experience. Bachelor’s in Human Services preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - 22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-01-30T19:44:08-05:00https://universityofrochester-veterans.jobs/A4D4515B3AC549798DCF2D47A22F463526POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED** **:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED** **:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES** **:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS** **:**
AAS degree in a Psychology or Sociology field, and 2-3 years recent Psychiatric Technician experience or Bachelor’s degree in related field, or minimum two years of RN Nursing School; or an equivalent combination of education and experience. Bachelor’s in Human Services preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-01-30T19:44:08-05:00https://universityofrochester-veterans.jobs/CD90199A43714E0F8FC1F761CD80FBE626POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED** **:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED** **:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES** **:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS** **:**
AAS degree in a Psychology or Sociology field, and 2-3 years recent Psychiatric Technician experience or Bachelor’s degree in related field, or minimum two years of RN Nursing School; or an equivalent combination of education and experience. Bachelor’s in Human Services preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Unit Secretary2024-01-30T19:44:08-05:00https://universityofrochester-veterans.jobs/B911043AE71040DBBF83925CE3D8677D26Responsibilities
Under direct supervision of Nurse Manager or designee, assembles and maintains patient records, processes orders, and performs skilled receptionist duties. Facilitates unit operations through communications with all hospital departments, and greets patients, families, and all health care team members.
**Requirements**
High School education and one year of clerical experience with demonstrated written and verbal communication skills, or an equivalent combination of education and experience.
PREFER: Knowledge of medical terminology and typing or data entry experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Health Home Care Coord2024-01-30T00:38:37-05:00https://universityofrochester-veterans.jobs/E44972C711A6416281402714F23808D026Responsibilities
**General Purpose:**
Under general direction, but with significant independence, the Children’s Health Home (CHH) Care Manager provides comprehensive care management services to patients who are referred by CHHUNY.
The CHH Care Manager provides comprehensive, care management services in collaboration with the enrolled child’s PCP and other involved providers. Upon receiving assigned referrals, the CHH Care Manager will engage, enroll, assess, develop and implement a care plan that addresses the participant’s medical, behavioral and psychosocial/SDOH needs and goals.
Consistent with New York State regulations and policies for the provision of CHH services the CHH Care Manager conducts patient level data analyses to track patient adherence with treatment protocols and provides non-clinical interventions to assist patients in developing service plans to overcome barriers to access and care. The CHH Care Manager communicates and collaborates regularly with patients, pediatricians and other medical/ behavioral health providers, community agencies and office staff to adapt and refine and address support needed to enhance health outcomes.
**Responsibilities:**
+ Intake referred patients by completing a Children’s Health Home consent and by engaging the patient/family in the completion of the CANS- NY assessment. Utilizing information obtained from the CANS and in partnership with the family, develops a preliminary care plan. Care plans will address the unique needs of the child to include physical and mental health, growth and development, education, parenting, safety, stability of the home environment, trauma, and social relationships. Download consent, CANS and plan of care into the Netsmart care management system.
+ Provide face to face, including home visits and telephonic contact with enrolled participants and their guardians focusing activities that advance the plan of care, and address compliance with medical and behavioral health .and avoidance of preventable ED visits and hospitalizations. Provide information and referrals to community resources. Monitor attendance at health and behavioral health appointments and reassess plans of care as needed. Identify situations that require Incident and Compliance reporting and inform the Senior Social Worker immediately. Escalate care management when needed. May transport a patient with patient guardian when needed.
+ Complete all required documentation within set time frames according to CHHUNY, Hospital and Social Work Division standards. Complete monthly billing sheets accurately reflecting criteria for a billable service. Meet with Senor Social Worker, Quality Manager and other CMA staff to achieve quality standards.
+ Collaborate with a variety of community providers and resources to obtain needed services and supports utilizing community and family resources to create a sustainable support system. Participate in team and patient meetings as needed or requested by patient/family or team. Coordinate care with ambulatory and inpatient staff, social workers, home care, and other involved service providers.
+ Participate in individual and group supervision to further refine and develop care management and administrative/documentation skills. Attend staff meeting and CHHUNY trainings. Meet all required URMC and CHHUNY mandatory trainings, Health Updates, time reporting and other URMC staff requirements. Participate in on-_call rotation for GCH@S CHH CMA.
Other duties as assigned
**Qualifications:**
**Required:**
+ The CHH Care Manager must have a BSW or bachelor degree in a human service field or equivalent education and considerable experience in providing care management services within the community involving home visits with diverse populations.
+ Strong interpersonal skill in engaging patients in case management services.
+ Strong organizational skills, capacity to navigate and document in electronic systems, utilize tracking platforms and communicate concisely orally and in written form.
+ Must possess valid NYS driver’s license and automobile insurance, have a satisfactory driving record that meets URMC safe driving requirements and have access to a reliable vehicle that enable’s fulfillment of the position’s travel requirements.
+ Must meet pre – employment requirements.
**Preferred:**
+ Experience in providing outreach and care management services for a diverse population of children and their families within the Rochester community.
+ Experience in home visiting and in working with health care professionals in a team approach to care.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 42,786 - $ 57,782 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Electromyography (EMG) Technologist2024-01-30T00:38:36-05:00https://universityofrochester-veterans.jobs/ED76F6ACEC0F44489B671C178FC921F526Responsibilities
**Position Summary:**
Performs nerve conduction studies and assists physicians with EMG testing in a clinical setting. Performs complex technical assignments, which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill and judgment, and an understanding of the principles and methodology of the technical field. Involves patient care, affecting the well being, comfort and safety during uncomfortable procedures.
**Typical Duties:**
+ Prepares patient for study: Explanation, appropriate attire, clean and warm limbs.
+ Performs electrodiagnostic studies under supervision in the EMG Laboratory at our 2 outpatient locations. Apply electrodes in their anatomically appropriate locations for recording studies. Does not perform US. Does not perform pediatric, in-patient, ICU or peds sedation studies.
+ Understands eRecord and how to release EMG requisitions.
+ Consults with the attending physicians, for strategizing appropriate studies.
+ Preparation of first draft of EMG report and billing utilizing eRecord and the EMG database software.
+ Performs other related tasks. For example, may perform special studies, oversee supplies and equipment, and operates computer entry terminals.
+ Contributes to keeping the laboratory orderly and clean to assure a safe work environment and the highest quality of work performance.
**Qualifications** :
**Required:**
+ Bachelor degree in Health Science or related field
+ Previous experience working in a medical/health care or related setting
+ Related laboratory experience
+ Willing to prepare for and take the Certification exam by the American Association of Electroneurodiagnostic Technologist (AAET) within 4 years.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $33.19 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Complex Care Center -LPN 2 Outpt2024-01-30T00:38:33-05:00https://universityofrochester-veterans.jobs/235102EBB79F44FCBD253E8370046FED26Responsibilities
This is an exciting opportunity to work in a primary care practice that provides comprehensive outpatient care to adults with special needs. The center provides care to adult with childhood onset conditions including, but not limited to, intellectual and developmental disabilities, cystic fibrosis, sickle cell disease, spina bifida, metabolic disorders, and childhood cancers. This position requires the ability to work with a multidisciplinary team including physicians, nurse practitioners, registered nurses, care managers, physical therapists, respiratory therapist, and dietitians. Please visit www.urmc.rochester.edu/transitional-care-medicine.aspx to learn more about our division and practice. Responsibilities include direct patient care, administration of immunizations and medications, documentation in the electronic medical record, point of care testing and coordination of care. Candidates must be flexible, well organized, work well in a team environment, and carry strong communication skills. One year's experienced preferred, but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.74
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available - days(USA-NY-Rochester) Interpreter Services Scheduler2024-01-30T00:35:28-05:00https://universityofrochester-veterans.jobs/74D971E2182D4D66A507E07127BFF6F126GENERAL PURPOSE:
The Interpreter Services Scheduler coordinates the scheduling program for Interpreter Services. Monitors and ensures that all functions are completed accurately and efficiently with excellent customer service utilizing the SMH ICARE values. The Scheduler is proficient at the utilization of the Interpreter Scheduling System and ePARC/eRecord systems.
**RESPONSIBILITIES:**
With general direction accompanied by initiative, independent judgment and confidentiality, the Scheduler performs, but is not limited to the following tasks:
**Scheduling**
+ Review External interpreter requests via email.
+ Utilizes independent judgement and analyzes the clinical situation to determine the optimal mode of interpreter communication between the patient, family members and providers (i.e. in person interpreter; video; telephone).
+ Evaluates the patients’ needs of communication complexities and preferences.
+ Determining if patient needs ASL/Deaf Interpreter, a foreign/dialect language Interpreter, or CART Services
+ Patient Interpreter Preference
+ Deaf/Blind Tactile
+ Speech Reading (Lip reading) patients
+ Processes and confirms assignments in ePARC scheduling systems.
+ Produces and reviews interpreter worklist reports in ePARC continuously throughout the day
+ If applicable, determines the availability of identified in-person interpreters taking into consideration travel time between appointments, mental/physical fatigue, etc.
+ If applicable, submits requests to third party vendors to secure interpreters.
+ Collaborates with Interpreter Services Managers and Leads
+ Collaborates with clinical departments’ managers/supervisors to educate regarding interpreter services and follow up on patient appointments and interpreter needs.
**Pager/Instant Messaging**
+ When needed triage emergency requests from the on-call pager within a response time of 5 minutes (web-paging and via phone).
+ Determining type of Interpreter needed
+ Coordinate with day-to-day Scheduler for any same day clinic add-ons or schedule changes.
+ Document all pages in Daily Log
+ Constant instant messaging communication with interpreters on assignment status
+ If an interpreter is not available, in collaboration with interpreter supervisor/manager, recommends which interpreter to pull from a non-emergent patient appointment.
+ Determines when to escalate a situation to the Interpreter Leads or Interpreter Services Managers.
**Phones**
+ Triage/directing calls throughout the day
+ Answer general Interpreter related questions
+ Assist with patient calls regarding
+ Appointments (confirm interpreter assignment)
+ Contact clinics via phone for various scheduling matters (inform of interpreter availability, clarify appt. information/details as needed) etc.
**Interpreter Services In-Box** –
+ Provide coverage as needed for Interpreter Services Secretary
+ Acknowledge and Confirm requests coming thru email
**Quality Control**
+ Consistently monitors assigned, new, and changes/cancellations interpreter requests to ensure appropriately allocated interpreter services.
+ Review daily schedules to ensure appointments
+ Correct date and time
+ Location
+ Interpreter preference
+ Gender preference
+ Time allowance
+ Travel time if needed
+ On-call pager assignment
+ Third party vendors
+ Interpreter Availability
+ Meeting conflicts
+ Surgeries
+ In-Box confirmations
+ Video visit conference room (room secured)
+ Patient/siblings back to back appointments
+ Distributes daily schedules to interpreters by deadlines.
+ Acts as a liaison to interpreters to answer their questions and obtain information regarding schedules and assignments.
+ Assigns appropriate interpreter modality to meet Department of Health, Joint Commission and ADA standards/regulations.
+ Recommends process improvements.
+ Exhibits high expertise in interpreter scheduling.
+ Trains/Assists other interpreter schedulers.
+ Responds to escalated questions/issues.
+ May participate as a presenter in educational in-services for other departments and/or Outpatient Access Specialist orientations.
**Other Duties as Assigned**
**QUALIFICATIONS:**
+ Associate’s degree in Medical, Secretarial or related field and a minimum of three years of relevant experience required preferred;
+ or an equivalent combination of education and experience required.
+ Medical Terminology, experiences with surgical/appointment scheduling software (such as eRecord/ePARC), and electronic medical records preferred. Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.50 - $24.50 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Location:** Interpreter preference(USA-NY-Rochester) PACU-Post Anesthesia Care Unit - Level II2024-01-30T00:35:14-05:00https://universityofrochester-veterans.jobs/6E884CB0D6B944EB94C2E91BC76A5B6726Responsibilities
The PACU is a fast paced unit tasked with the recovery of the surgical patient. Nursing provides post-operative care to patients undergoing surgical procedures from multiple services including; general surgery, ENT, orthopedics, gynecology, urology, plastics, neurosurgery, colorectal, vascular, thoracic and cardiac surgeries. As part of a Level I Trauma Center, this expanding unit is looking for motivated and flexible nurses who seek to expand their bedside nursing skills in the perioperative setting and enjoy working as a part of a multidisciplinary team. Candidates are expected to have excellent communication and strong critical thinking skills. RN’s with two years of experience in medical/surgical, ICU or ED preferred. ACLS certification preferred and required within 1 year.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 34.50 - $ 44.85 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Perioperative Nursing
**Full/Part Time:**
**Schedule:** FT positions available, D/E/N; 8/10/12 hour shifts with holidays, weekends and on-call per unit needs. Self-Scheduling.(USA-NY-Rochester) SEIU Nutrition Assistant2024-01-27T21:21:42-05:00https://universityofrochester-veterans.jobs/FB0CC571BF1B47998BF1CEE20DB3A65B26Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-01-27T21:21:42-05:00https://universityofrochester-veterans.jobs/00B0E94581DE4745BAB77AD6B72DEC0326Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-01-27T21:21:42-05:00https://universityofrochester-veterans.jobs/37EEE7BF31364F9ABACFF3C721B09F0D26Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-01-27T21:21:42-05:00https://universityofrochester-veterans.jobs/4308B76B7A654A469FB1DEFE84C5726926Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Primary Care-Internal Medicine (Gates Medical Associates)- LPN- 2 Outpt2024-01-27T02:04:20-05:00https://universityofrochester-veterans.jobs/F4D261EBAC8B47E782305395C172CE0E26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.74
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, Days Monday-Friday, No Holidays!(USA-NY-Rochester) Central Services Technician2024-01-27T02:02:25-05:00https://universityofrochester-veterans.jobs/F7E6AFDCEEC343DF9659459E09AC6F0D26GENERAL PURPOSE:
Duties include technical knowledge in preparing instruments, equipment and supplies for the Ambulatory Surgical Center adhering to principles of sterile techniques. Is responsible for proper care and handling of instruments. Assists the clinical staff by performing assistive/advocacy services in caring for the patient.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Follows policies, protocols, techniques and manufacturer's guidelines when reprocessing and assembling and maintaining specialized instruments and equipment utilized in the operating room and patient care area.
2. Responsible for proper care of instruments and equipment ensuring that utilization is in accordance with manufacturer's guidelines. Initiates and/or participates in quality assurance and continuous quality monitoring and utilizes results to initiate/recommend changes as indicated.
3. Documents required information and maintains records for instruments and equipment.
4. Undertakes continuous education and trains in all areas of sterile processing, including decontamination, cleaning, assembly, wrapping, sterilization, and storage processes within all set professional standards and regulations.
5. Identifies, pick, distributes supplies and stock items including equipment requests and delivers them to appropriate areas. Also, monitoring stock levels and assisting in maintaining inventory levels in sterile processing.
6. Responsible for providing biological and chemical test solutions to ensure quality and consistency for decontamination of instruments and medical equipment.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma or GED required. One to three years of experience and previous operating room or medical/surgical experience in a health care facility preferred or equivalent combination of education and experience. Acceptable communication skills and understand verbal and written instructions required. If hired on or after January 1, 2014, candidate must pass a nationally accredited central service exam for central service technicians; and hold and maintain one of the following credentials administered by a nationally accredited central service technician credentialing organization within eighteen months of hire: certified registered central service technician credential; certified sterile processing and distribution technician credential; or a substantially equivalent credential. In addition, twelve CEU credits must be obtained annually. If hired on or before December 31, 2013, ten CEU credits must be obtained annually.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 19.00 - $ 24.70 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Central Services Technician2024-01-27T02:02:25-05:00https://universityofrochester-veterans.jobs/F86CD0A6A3D545218051C7F789FE941C26GENERAL PURPOSE:
Duties include technical knowledge in preparing instruments, equipment and supplies for the Ambulatory Surgical Center adhering to principles of sterile techniques. Is responsible for proper care and handling of instruments. Assists the clinical staff by performing assistive/advocacy services in caring for the patient.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Follows policies, protocols, techniques and manufacturer's guidelines when reprocessing and assembling and maintaining specialized instruments and equipment utilized in the operating room and patient care area.
2. Responsible for proper care of instruments and equipment ensuring that utilization is in accordance with manufacturer's guidelines. Initiates and/or participates in quality assurance and continuous quality monitoring and utilizes results to initiate/recommend changes as indicated.
3. Documents required information and maintains records for instruments and equipment.
4. Undertakes continuous education and trains in all areas of sterile processing, including decontamination, cleaning, assembly, wrapping, sterilization, and storage processes within all set professional standards and regulations.
5. Identifies, pick, distributes supplies and stock items including equipment requests and delivers them to appropriate areas. Also, monitoring stock levels and assisting in maintaining inventory levels in sterile processing.
6. Responsible for providing biological and chemical test solutions to ensure quality and consistency for decontamination of instruments and medical equipment.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma or GED required. One to three years of experience and previous operating room or medical/surgical experience in a health care facility preferred or equivalent combination of education and experience. Acceptable communication skills and understand verbal and written instructions required. If hired on or after January 1, 2014, candidate must pass a nationally accredited central service exam for central service technicians; and hold and maintain one of the following credentials administered by a nationally accredited central service technician credentialing organization within eighteen months of hire: certified registered central service technician credential; certified sterile processing and distribution technician credential; or a substantially equivalent credential. In addition, twelve CEU credits must be obtained annually. If hired on or before December 31, 2013, ten CEU credits must be obtained annually.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 19.00 - $ 24.70 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Dental Assistant (s)2024-01-27T02:02:25-05:00https://universityofrochester-veterans.jobs/82563353C6514F36B970969AF97AC44D26GENERAL PURPOSE:
Under the general direction of the Lead Dental Assistant, assists and anticipates the needs of Dentists and other providers in the provision of patient care; and assists in the coordination and operation of the Clinic or Dental Operating Room setting. Performs advanced dental functions under New York State licensure.
**RESPONSIBILITIES:**
**Clinical Practice:**
+ Provides chair side or operating room assistance to Dentists and other providers. Maintains sterile environment and aseptic technique. Utilizes “four-handed” technique and working as a team with the Dentist, passes and receives instruments; retracts the patient’s cheek or tongue, operates oral vacuum evacuating equipment and applies water and air to the field of operation.
**Clinical Support:**
+ Maintains inventory of clinic equipment, instruments, forms, and supplies and identifies need for replacement. May assist with ordering processes.
+ Maximizes room utilization through inventory awareness, stocking, cleaning of operatories, and daily preparation of dental units. Cleans and decontaminates instruments.
+ Cleans and maintains equipment. Identifies need and/or performs repairs.
+ Following the patient visit, completes required laboratory work such as pouring dentures, partials, and crown models, making bite guards or setting up fluoride trays for preventive therapy.
+ Disposes of hazardous waste/chemicals.
+ Escorts patients to and from operatories as needed. Provides assistance for any patient special needs. Follows standard clinical safety measures such as Patient Identification Verification of all patients.
+ Anticipates day to day needs, including armamentarium, nitrogen tank, OR carts, and other specific equipment, material and supply needs for patient and provider to ensure smooth operations and patient safety. Reviews patient record to consider and prepare for the complexity of each visit and /or procedure and the time frame required so that the patient schedule may be maintained or modified as needed.
+ Sets up/uses specialized equipment for documentation of vital signs including pulse oximetry during nitrous oxide or IV sedation cases.
+ Takes intra-oral, extra-oral, panorex radiographs. Anticipates diagnostic needs. Develops and mounts radiographs.
+ Performs instrument sterilization.
**Administrative Support:**
+ Collects/enters data for quality assurance and other departmental initiatives. Performs QA testing and ensures compliance with all QA expectations.
+ Supports research activities by performing duties such as assistance with the collection of samples/biopsies.
+ Supports new hire training/orientation by participating in shadow training experiences or other technical training.
+ In the absence of a Lead Dental Assistant, may performs other managerial duties as assigned by Supervisor.
**QUALIFICATIONS:**
+ High School diploma or High School student in good academic standing required.
+ Graduate of a Dental Assistant Program preferred.
+ One year of experience as a Dental Assistant or in an Operating Room environment preferred
+ Equivalent combination of education, training and experience required
+ Knowledge of dental terminology, procedures, and computer experience preferred.
+ Valid work permit required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.00 - $24.70 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sleep Technologist-Level II2024-01-27T02:02:25-05:00https://universityofrochester-veterans.jobs/0D04090B2D714AF1ACA5364762FE54F026POSITION SUMMARY:
Performs a variety of sleep studies in order to diagnose the type and extent of sleep disorders, as directed by a physician. Collects and transmits biological specimens for analyses. Performs and records routine patient assessment. Scores sleep records and documents other test results. Calibrates and adjusts equipment, including troubleshooting minor problems.
**Band 1:** **Polysomnography Technologist I with Limited License**
The Polysomnography Technologist I (NYS Permit) under the supervision and direction of Medical Director, completes polysomnographic hookups monitoring sleep/wake physiology and sleep pathology in laboratory setting recognizing when clinical and/or technical interventions are needed to ensure quality data and patient safety. Must take RPGST Boards within 6 months. Must have NYS Registration within a year of hire.
**Band 2:** **Polysomnography Technologist II with NYS License**
The Polysomnography Technologist II (NYS license) exercises skill, knowledge and judgment in the principles and methods of polysomnography. The technician performs comprehensive Polysomnographic testing and analysis under physician’s orders. The technician works independently, is able to problem solve equipment problems, performs specialized procedures, and is capable of generating a report that accurately summarizes all parameters of the polysomnogram. Has knowledge of sleep/wake physiology and sleep pathology as it occurs in the laboratory setting. Ensures quality data and patient safety.
**TYPICAL DUTIES** **:**
**Sleep Study Preparation and Set-up**
+ Reviews the patient’s history and verify the medical order.
+ Follows sleep center protocols related to the sleep study ordered.
+ When patient arrives, verifies identification, collects documents, and obtains consent for the study. Explains the procedure and orient the patient for in center sleep testing. Provides age-appropriate patient education.
+ Selects appropriate equipment and calibrate for testing to determine proper functioning, and make adjustments, if necessary. Applies electrodes and sensors according to accepted published standards.
+ Perform routine positive airway pressure (PAP) interface fitting and desensitization if running a PAP study.
**Procedures**
+ Follows procedural protocols (such as Multiple Sleep Latency Test (MSLT), Maintenance of Wakefulness Test (MWT), parasomnia studies, PAP and oxygen titration, etc.) to ensure collection of appropriate data.
+ Performs appropriate physiological calibrations to ensure proper signals and make required adjustments.
+ Follows “lights out” procedures to establish and document baseline values (such as body position, oxyhemoglobin saturation, respiratory, and heart rates, etc.).
+ Performs data acquisition while monitoring study-tracing quality to ensure signals are artifact-free. Identify, correct, and document artifact.
+ Documents routine observations, including sleep stages and clinical events, changes in procedure, and other significant events in order to facilitate scoring and interpretation of polysomnographic results.
+ Implements appropriate interventions (including actions necessary for patient safety and therapeutic intervention such as positive airway pressure, oxygen administration, etc.).
+ Follows “lights on” procedures to verify integrity of collected data and complete the data collection process (e.g. repeat the physiological and instrument calibrations and instruct the patient on completing questionnaires, checking for completeness, etc.).
+ Assists with scoring sleep/wake stages by applying professionally accepted guidelines.
+ Assists with scoring clinical events (such as respiratory events, cardiac events, limb movements, arousals, etc.) utilizing AASM standards.
+ Assists with the generation of accurate reports by tabulating sleep/wake and clinical event data.
+ Demonstrates the knowledge and skills necessary to recognize and provide age specific care in the treatment, assessment, and education, as required.
+ Demonstrates the knowledge and skills necessary to perform HSAT equipment preparation and data download.
+ Performs patient education and instruction appropriate for HSAT procedures.
+ Demonstrates adherence to cleaning and disinfection procedures for HSAT devices.
+ Assists with scoring HSAT recordings according to AASM scoring parameters; identify artifact, inadequate signals, and study failures, and generate an accurate report.
**Service Management and Essential Skills**
+ Complies with applicable laws, regulations, guidelines, and standards regarding safety and infection control issues.
+ Performs routine equipment care and maintenance, and inventory evaluation. Demonstrates troubleshooting skills – understanding limitations of software and potential issues that can arise.
+ Maintains current CPR or BLS certification.
+ Demonstrates computer skills appropriate for the position.
+ Demonstrates effective written and verbal communication skills.
+ Demonstrates appropriate social, customer service and teamwork skills.
+ Demonstrates critical thinking and ability to work with minimal supervision.
+ Follows HIPAA policies to maintain the privacy and security of patient information.
+ Demonstrates ability to follow direction.
+ Responds to sleep patients’ procedural-related inquiries by providing appropriate information.
+ Assists with patient education utilizing sleep center specific protocols.
+ Adhere to sleep center policies related to quality assurance.
**Other duties as assigned**
Other duties as assigned
**QUALIFICATIONS** **:**
**Required:**
+ AAS in Polysomnography Technologist. **Note:** **Polysomnography Tech** **III or IV could be considered based on experience.**
+ NYS license as a Polysomnographic Technologist. Basic Life Support (BLS) Certified.
**Preferred:**
+ Clinical experience in health care field preferred
+ Customer service skills, computer use agility, ability to work well in a team
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $24.75 - $32.18 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Cytotechnologist2024-01-27T02:02:25-05:00https://universityofrochester-veterans.jobs/2ED541E4E67B474E9444322611390C3A26Responsibilities
**Position Summary:**
Cytotechnologists prepare cellular specimens, examine them using light microscopy and report any abnormalities discovered. Responsibilities include microscopic review of Gynecologic and non-gynecologic specimens for pre-malignant and malignant disease and infections. Experience with automated screening modalities for GYN cytology is required. Cytotechnologists assist Pathologists’ during on site fine needle aspiration procedure and are able to perform immediate assessments alone when required. Cytotechnologists perform Quality Control functions as required by law. Cytotechnologists will be required to perform basic cyto-preparatory, have through knowledge of laboratory information system and perform all ancillary responsibilities to fulfill their job duties.
**Duties:**
1. Microscopic review of Gynecologic cytology (50%):
+ Evaluation GYN cases with the Hologic Imaging review microscope or light microscope
+ Refers abnormal cases to a Pathologist
+ Performs quality control rescreening as required by law
+ Refers cases for HPV testing to Virology and merges the HPV result when complete.
1. Microscopic review of routine non-gynecologic specimens and Fine Needle Aspirations (20%):
+ Evaluates Non-gyn cases and refers all non-gyn cases to a Pathologist
1. Assists Pathologist on find needle aspiration procedures (20%):
+ Performs immediate assessments on fine needle aspiration procedures in various clinic
1. Miscellaneous responsibilities as required by law or laboratory protocol (10%):
+ Workload recording of daily slide review, quality control recording, continuing education and more as required by law
+ Other tasks include: basic specimen preparation, and basic cyto-preparatory functions such as slide staining and cover slipping.
+ Assist as needed in the accessioning and staining of gynecologic specimens.
+ Provide informal instruction in the fundamentals of gyn and non-gyn cytology to pathology residents.
+ Develop and update workshop material covering all areas of cytology to be used as instructional material locally, nationally and internationally.
+ Maintain awareness of new techniques and methods in the field of cytology through attendance at local and national meetings and through reading in cytologic journals.
**Functional Requirements**
+ Ability to identify and diagnose pre-malignant and malignant disease processes
+ Ability to pay attention to detail while handling interruptions
+ Functions well in a team environment
+ Functions effectively in a rapidly paced environment as needed.
**Qualifications:**
Requires a four-year college education including completion of approved training program in cytotechnology and must be NYS Licensed Cytotechnologist.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $38.00 - $49.40 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Phlebotomist Trainee2024-01-27T02:02:25-05:00https://universityofrochester-veterans.jobs/97D74B82F20E4761B43256733EC3C89426GENERAL PURPOSE:
Under general direction of the Phlebotomy Course Manager and and Phlebotomy Department Supervisors completes a 12 week on-the-job training program in phlebotomy and outpatient access specialist job duties. The program includes classroom instruction, laboratory observation, and hands-on training in patient settings. Topics include but are not limited to: customer service; reception; patient registration; human anatomy & physiology; and blood collection protocols and techniques.
Requires:
+ willingness to learn;
+ mastery of several systems;
+ accuracy and efficiency in a fast-paced environment;
+ strict adherence to confidentiality policies;
+ self motivation to complete tasks as directed;
+ manual dexterity;
+ good customer service skills.
Performs functions associated with patient information processing for laboratory visits. Adherence to departmental and institutional polices, proficiency and competency are monitored throughout the program.
**JOB DUTIES AND RESPONSIBILITIES:**
**Phlebotomy Lectures** :
Completes 50 hours of lecture on the Essentials of Phlebotomy with a passing grade as scheduled. Consistently demonstrates good classroom participation and adheres to the attendance policy.
**Hands on Training:**
Successfully completes 80 hours of phlebotomy training to include 100 successful venipunctures. Completes 20 additional hours of training in client services and specimen management to meet certification requirements.
**Mandatory Trainings & Onboarding** **:**
Completes the following in a timely and proficient manner:
+ New phlebotomy hire employee mandatory trainings in MyPath as instructed;
+ Additional trainings provided by the Learning and Development Department;
+ eRecord training: online and in person (continued on next page);
+ Lab Information System - Registration and login;
+ Specimen receiving;
+ Client Services;
+ Receiving and registering new patients in the Patient Service Centers.
**Specimen Collection/Phlebotomy Trainee:**
Upon completion of the associated Mandatory New Hire Trainings above, fulfills the following job duties as a phlebotomist with limited supervision:
+ Patient Identification: confirms prior to collection per protocol;
+ Order verification: confirms prior to collection per protocol;
+ Specimen Labeling: labels samples in front of the patient per protocol;
+ Performs safe venipuncture following all age specific; infection control; and safety protocols.
**Outpatient Access Trainee:**
Upon completion of the associated Mandatory New Hire Trainings above, fulfills the following job duties as an outpatient access specialist with limited supervision:
+ Reception: Greets patients to initiate positive laboratory experience, requests patient identification, assures use of two identifiers to verify the correct patient. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
+ Registration **:** Collects patient demographic and insurance information in an efficient, customer-oriented manner. Accurately verifies patient demographics.
**Customer interaction, Troubleshooting & Other tasks as assigned:**
Interacts with patients and colleagues in a timely and professional manner. Assesses the urgency of unexpected situations and responds appropriately to escalate or solve as appropriate. Serves as a focal point for handling complaints and utilizes service recovery concepts.
**QUALIFICATIONS:**
+ High School diploma or equivalent required
+ 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required.
+ Medical terminology experience preferred.
+ Good Manual Dexterity required.
+ Demonstrated ability to word process documents and enter data into a database preferred.
+ Demonstrated skills related to achievement of customer satisfaction preferred.
+ Demonstrates the ICARE values to patient, families and staff preferred.
+ Ability to act as a resource to less experienced staff preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - $22.10
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Dosimetrist2024-01-27T02:02:25-05:00https://universityofrochester-veterans.jobs/BA17C397739D4B8A9C277D2E0854F07326POSITION SUMMARY:
The dosimetrist is responsible for translation of prescribed doses of radiation used in treatment of cancer patients into precise, safe and accurate plans. In collaboration with medical physicists and radiation oncologists, he/she participates in conceiving and optimizing the treatment plan, and is available for consultation with the radiation therapists during execution of the treatments.
**RESPONSIBILITIES:**
+ Designs a treatment plan by means of computer and/or manual computation with optimal beam geometry to deliver a prescribed radiation dose and spare critical structures in accordance with the Radiation Oncologist's prescription.
+ Identifies and contours normal and dose-limiting structures by utilizing images from one or more data sets. Assumes proficiency in image registration with various image data sets to include CT, MRI and PET. Actively discusses the design of the treatment plan with the radiation oncologist and medical physicist.
+ Performs calculations for the accurate delivery of the Radiation Oncologist’s prescribed dose, documents all pertinent information in the patient record, and verifies the mathematical accuracy of the calculations using a system established by the Medical Physicist.
+ Assists in simulations and tumor localization using specified imaging devices including, but not limited to CT, MRI, and PET. Supervises, performs, or assists in the planning and implementation of the fabrication of compensation filters, custom shields, bolus, electron cutouts, and other beam modifying devices. Performs and assists in the planning and implementation of the production of moulds, casts, and other immobilization devices.
+ Imports patient image studies and localization markers for treatment planning as specified by the radiation oncologist.
+ Creates and transfers reference images and localization markers for portal verification and treatment delivery to include DRRs, CBCTs and other IGRT methods, as specified.
+ Communicates with the radiation therapist(s) and assumes an advisory role in the implementation of the treatment plan including: the correct use of immobilization devices, bolus, compensators, wedges, field arrangement, and other treatment or imaging parameters.
+ Teaches applied aspects of medical dosimetry to students, radiation therapists and residents. Participates in clinical research for the development and implementation of new techniques. Participate in quality improvement processes.
**REQUIREMENTS:**
**Required:**
+ Bachelor's Degree in Medical Dosimetry or equivalent degree.
+ An equivalent combination of education and/or experience.
+ Participate in continuing education as required by the MDCB
+ Graduation from a Medical Dosimetry JRCERT accredited program of at least 12 months and Board certification as a Medical Dosimetrist preferred (CMD) or eligible to sit for the Medical Dosimetry Certification Board (MDCB) Examination and pass exam within the guidelines as outlined in the MDCB Certification Handbook. Required to pass the MDCB Board Exam within 2 years of employment.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $47.89 - $67.05 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Dental Assistant (s)2024-01-27T02:02:25-05:00https://universityofrochester-veterans.jobs/BD5C2DE90FF14BAF974E2C666267356926GENERAL PURPOSE:
Under the general direction of the Lead Dental Assistant, assists and anticipates the needs of Dentists and other providers in the provision of patient care; and assists in the coordination and operation of the Clinic or Dental Operating Room setting. Performs advanced dental functions under New York State licensure.
**RESPONSIBILITIES:**
**Clinical Practice:**
+ Provides chair side or operating room assistance to Dentists and other providers. Maintains sterile environment and aseptic technique. Utilizes “four-handed” technique and working as a team with the Dentist, passes and receives instruments; retracts the patient’s cheek or tongue, operates oral vacuum evacuating equipment and applies water and air to the field of operation.
**Clinical Support:**
+ Maintains inventory of clinic equipment, instruments, forms, and supplies and identifies need for replacement. May assist with ordering processes.
+ Maximizes room utilization through inventory awareness, stocking, cleaning of operatories, and daily preparation of dental units. Cleans and decontaminates instruments.
+ Cleans and maintains equipment. Identifies need and/or performs repairs.
+ Following the patient visit, completes required laboratory work such as pouring dentures, partials, and crown models, making bite guards or setting up fluoride trays for preventive therapy.
+ Disposes of hazardous waste/chemicals.
+ Escorts patients to and from operatories as needed. Provides assistance for any patient special needs. Follows standard clinical safety measures such as Patient Identification Verification of all patients.
+ Anticipates day to day needs, including armamentarium, nitrogen tank, OR carts, and other specific equipment, material and supply needs for patient and provider to ensure smooth operations and patient safety. Reviews patient record to consider and prepare for the complexity of each visit and /or procedure and the time frame required so that the patient schedule may be maintained or modified as needed.
+ Sets up/uses specialized equipment for documentation of vital signs including pulse oximetry during nitrous oxide or IV sedation cases.
+ Takes intra-oral, extra-oral, panorex radiographs. Anticipates diagnostic needs. Develops and mounts radiographs.
+ Performs instrument sterilization.
**Administrative Support:**
+ Collects/enters data for quality assurance and other departmental initiatives. Performs QA testing and ensures compliance with all QA expectations.
+ Supports research activities by performing duties such as assistance with the collection of samples/biopsies.
+ Supports new hire training/orientation by participating in shadow training experiences or other technical training.
+ In the absence of a Lead Dental Assistant, may performs other managerial duties as assigned by Supervisor.
**QUALIFICATIONS:**
+ High School diploma or High School student in good academic standing required.
+ Graduate of a Dental Assistant Program preferred.
+ One year of experience as a Dental Assistant or in an Operating Room environment preferred
+ Equivalent combination of education, training and experience required
+ Knowledge of dental terminology, procedures, and computer experience preferred.
+ Valid work permit required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.00 - $24.70 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Outpatient Access Specialist2024-01-27T02:02:25-05:00https://universityofrochester-veterans.jobs/D1DF025DD4104554A671429A528D8ED726GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider.
Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patient special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS:**
+ High School diploma required
+ 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Phlebotomist Trainee2024-01-27T02:02:25-05:00https://universityofrochester-veterans.jobs/DBD8C1E31F424998AD6C722EA5B3A6D926GENERAL PURPOSE:
Under general direction of the Phlebotomy Course Manager and and Phlebotomy Department Supervisors completes a 12 week on-the-job training program in phlebotomy and outpatient access specialist job duties. The program includes classroom instruction, laboratory observation, and hands-on training in patient settings. Topics include but are not limited to: customer service; reception; patient registration; human anatomy & physiology; and blood collection protocols and techniques.
Requires:
+ willingness to learn;
+ mastery of several systems;
+ accuracy and efficiency in a fast-paced environment;
+ strict adherence to confidentiality policies;
+ self motivation to complete tasks as directed;
+ manual dexterity;
+ good customer service skills.
Performs functions associated with patient information processing for laboratory visits. Adherence to departmental and institutional polices, proficiency and competency are monitored throughout the program.
**JOB DUTIES AND RESPONSIBILITIES:**
**Phlebotomy Lectures** :
Completes 50 hours of lecture on the Essentials of Phlebotomy with a passing grade as scheduled. Consistently demonstrates good classroom participation and adheres to the attendance policy.
**Hands on Training:**
Successfully completes 80 hours of phlebotomy training to include 100 successful venipunctures. Completes 20 additional hours of training in client services and specimen management to meet certification requirements.
**Mandatory Trainings & Onboarding** **:**
Completes the following in a timely and proficient manner:
+ New phlebotomy hire employee mandatory trainings in MyPath as instructed;
+ Additional trainings provided by the Learning and Development Department;
+ eRecord training: online and in person (continued on next page);
+ Lab Information System - Registration and login;
+ Specimen receiving;
+ Client Services;
+ Receiving and registering new patients in the Patient Service Centers.
**Specimen Collection/Phlebotomy Trainee:**
Upon completion of the associated Mandatory New Hire Trainings above, fulfills the following job duties as a phlebotomist with limited supervision:
+ Patient Identification: confirms prior to collection per protocol;
+ Order verification: confirms prior to collection per protocol;
+ Specimen Labeling: labels samples in front of the patient per protocol;
+ Performs safe venipuncture following all age specific; infection control; and safety protocols.
**Outpatient Access Trainee:**
Upon completion of the associated Mandatory New Hire Trainings above, fulfills the following job duties as an outpatient access specialist with limited supervision:
+ Reception: Greets patients to initiate positive laboratory experience, requests patient identification, assures use of two identifiers to verify the correct patient. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
+ Registration **:** Collects patient demographic and insurance information in an efficient, customer-oriented manner. Accurately verifies patient demographics.
**Customer interaction, Troubleshooting & Other tasks as assigned:**
Interacts with patients and colleagues in a timely and professional manner. Assesses the urgency of unexpected situations and responds appropriately to escalate or solve as appropriate. Serves as a focal point for handling complaints and utilizes service recovery concepts.
**QUALIFICATIONS:**
+ High School diploma or equivalent required
+ 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required.
+ Medical terminology experience preferred.
+ Good Manual Dexterity required.
+ Demonstrated ability to word process documents and enter data into a database preferred.
+ Demonstrated skills related to achievement of customer satisfaction preferred.
+ Demonstrates the ICARE values to patient, families and staff preferred.
+ Ability to act as a resource to less experienced staff preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - $22.10
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Dental Asst Licensed-Lead2024-01-27T02:02:25-05:00https://universityofrochester-veterans.jobs/E1AB9C25FEE54D2CAD8C732A4BD743EA26POSITION SUMMARY:
Under the general direction of the Clinic Administrator and/or Director, supports the clinical operations of the dental clinic. Provides direction and supervision to dental assisting staff and students, as well as performing chairside assistance and advanced dental functions as needed under NYS licensure. Coordinates clinic activities, assignments, and resources to ensure an efficient work flow. Trains and serves as a resource for staff. Addresses faculty, staff, or patient concerns as needed.
**SUPERVISION AND DIRECTION EXERCISED:**
Leads Dental Assistants
**MACHINES AND EQUIPMENT USED:**
Specialty and general dentistry instruments such as Panoral x-ray units, radiograph automatic processors, impression trays, syringes, burs, aspirators, saliva ejectors, suction pumps, amalgamators, ultrasonic cleaners, autoclaves, Adec unit, nitrogen tank, OR cart, pulse oximeter, dinamapp B/P monitor, oral surgery instruments, stethoscope, sphygmomanometer, spore testing equipment and densitometer.
**TYPICAL DUTIES:**
Clinical Practice: Performs all functions of a Licensed Dental Assistant.
**Clinical Support**
1. Serves as a resource and provides daily operational direction and technical guidance to staff and students.
2. Coordinates activity in the clinic in regards to assignments, coverage, provider needs, etc.
3. Oversees and ensures adequate inventory of clinic equipment, instruments, forms, and supplies. Approves replacement orders.
4. Ensures efficient room utilization through oversight of daily preparation of dental units, staffing, and workflow.
5. Oversees and coordinates instrument repairs.
6. Coordinates with registration staff and others to ensure a smooth flow of patients.
**Administrative Support**
1. Ensures operatory compliance with Infection Control, safety and regulatory requirements.
2. Provides initial onboarding and training for new staff. Oversees subsequent training and shadowing.
3. Assists Manager with policy development and implementation. Understands operations and makes suggestions for operational improvement in order to increase efficiency, reduce costs, and solve operational problems.
4. Provides feedback on employee performance.
5. Monitors, reviews, assesses Quality Control data. Initiates or makes recommendations for issue resolution.
**REQUIREMENTS:**
Graduate of a Dental Assistant Program accredited by the Commission on Accreditation of Dental and Dental Auxiliary Education Program and 3-5 years of dental experience; or an equivalent combination of education, training and experience. New York State license or Limited Permit required. Prefer Supervisory or management experience. Knowledge of dental terminology, procedures, and computer experience preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $21.57 - $29.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Outpatient Access Specialist2024-01-27T02:02:25-05:00https://universityofrochester-veterans.jobs/E21578AD04D04F70BB5989B79004AEE326GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider.
Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patient special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS:**
+ High School diploma required
+ 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) WCC5 - Surgical Oncology - Care Coordinator - RN 3, Inpatient2024-01-27T02:02:03-05:00https://universityofrochester-veterans.jobs/96E1F915492A434AAD8FCA53277425FE26Responsibilities
Seeking someone with effective communication skills who is highly motivated, organized and who can facilitate and coordinate daily discharges in conjunction with the whole interdisciplinary health care team. Will perform as a liaison with the surgical cancer teams and work to formulate discharge plans, identify and remove barriers to discharge, and update bedside nurses with plans on a unit that is high volume and fast paced with complex discharge needs. Position could also include charge responsibilities as needed.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $38.70 - $50.31
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position available, 40 hours/week; four 10hr shifts, holidays and weekends per unit policy.(USA-NY-Rochester) Ambulatory Neurology - General Neurology Triage RN - Registered Nurse, Level II2024-01-27T02:02:03-05:00https://universityofrochester-veterans.jobs/C391AA4706A0428CA8B9597DF128A0A726Responsibilities
We are currently seeking an RN for a Triage Nurse role to join our multidisciplinary health care team focused on providing exceptional care to outpatient General Neurology patients. The role involves working primarily in an office setting, conducting thorough assessments of patient symptoms through telephone triage and online patient portal interactions with opportunity for in-person nurse appointments to provide education and medication injections. The Triage Nurse determines the appropriate level and urgency of care based on patient symptoms to best manage their medical needs. Qualified candidates should hold a current RN license, have at least one year nursing experience, possess strong assessment skills, and excel in communication and collaboration within a healthcare team. If you are a passionate Nurse committed to delivering compassionate and patient-centered care, we invite you to apply and contribute to advancing the quality of care in our healthcare community.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 33.00 - $ 42.90 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT/40 hours. Monday – Friday: Primarily 8 hour days.(USA-NY-Rochester) Ambulatory Neurology Infusion Center - Registered Nurse-Level II2024-01-27T02:02:03-05:00https://universityofrochester-veterans.jobs/F635AFC4B4C64B91BA38552E203B3E5726Responsibilities
The Neurology Infusion nurse works with our team of Physicians, Nurse Practioners, Appointment Coordinators, and Pharmacists to ensure quality treatment for our patients in a rotation at our Neuro Infusion Centers at _Strong Memorial Hospital_ and _Clinton Crossings_ . Many of our patients require long term therapies, so developing trusting relationships is key. The Neuro Infusion RN will be specially trained by a team of Sr. Level III, Level III and Level II RN’s who are dedicated to make neurological health ever better by administering disease stabilizing, intravenous medications, educating patients and their families, assisting with mobility and supporting care coordination. No previous neurology experience is required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** Part Time/24 hour Available, Monday-Friday(USA-NY-Rochester) Laboratory Technician II, Biomedical Genetics2024-01-24T21:43:10-05:00https://universityofrochester-veterans.jobs/F452FD7192974C64BBAFA72C927D5D1726Responsibilities
**POSITION DESCRIPTION:**
_The individual will be part of a research team working to understand the role of viruses in Alzheimer disease using cutting edge technologies._ Duties will include laboratory work related in the field of neurological disease, with a focus on Alzheimer’s. Among other neurological diseases, our lab studies the role of latent viral infections on Alzheimer Disease. Our approach uses both animal models of AD, as well as in vitro pluripotent stem cell models of human patient-derived cells. The individual will perform a variety of moderately complex laboratory experiments. Position requires excellent organizational skills and attention to detail. College level training in biological sciences is desirable. With an excellent track record in placing prior team members, our lab and this position is uniquely suited as a _launching point for research (PhD) or medicine (MD), and enables entry into a future career in regenerative medicine (both academia and industry)._
**Procedures performed and equipment used** **:**
Alzheimer model mouse colony maintenance, genotyping, histology. Tissue dissection, cell isolation and purification, cell culture procedures and genetic manipulation of cells. RNA isolation and RT-QPCR, protein isolation, gel electrophoresis, image capture and analysis (CX5), immunofluorescent analyses. No involvement in the assessment, treatment or care of patients is involved with this work.
**Supervision** **:**
This position reports to Dr. Margot Mayer-Proschel, Ph.D.. After a period of initial guidance and training, this position requires that the individual be able to execute experiments independently, analyze data, and help troubleshoot results. This person will also occasionally help train and/or guide others in existing lab techniques.
**RESPONSIBILITIES:**
+ Helps to maintain mouse animal colonies: routine animal mating and husbandry logs, genotyping of offspring, tissue harvest and histology.
+ Plans and performs a variety of cellular and molecular experiments and analyses investigating human disease biology including but not limited to: analysis of cell division and survival, gene expression analysis, genetic modification of cells using transient transfection and lentiviral vectors, drug screening and in vitro modeling of neural cell functions.
+ Performs routine cell culture preparations of human and rodent neural tissue, human embryonic stem cells and induced pluripotent stem cells.
+ Maintains detailed lab journal. Records and calculates results. Presents data in prescribed formats.
+ Extracting from data, literature searches and existing resources to come up with reasoning to interpret experimental observations or problems that may be encountered. Uses theoretical knowledge to trouble shoot experiments and equipment malfunctions. Independence in problem solving is highly encouraged.
+ Performs general laboratory duties such as preparing reagents and re-stocking supplies and maintenance of cryopreservation systems. Helps to ensure laboratory compliance for biosafety, EHS and fire inspections. Other job duties and tasks as assigned.
+ Provides assistance and training for incoming students.
+ Participates in lab and research meetings.
Other duties as assigned
**QUALIFICATIONS:**
**Required Qualifications:**
+ High school diploma.
+ One year experience performing basic sampling, monitoring, or research activities, compiling and collecting data, and preparing reports. Or equivalent combination of education and experience.
**Preferred Qualifications:**
+ BA/BS in Biochemistry, Chemistry, Biology, Neuroscience, Biomedical Engineering, or a related field.
+ Highly motivated, ability to multitask, good organizational abilities, and ability to work well as part of a team.Strong interpersonal and communication skills, including written communication.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $15.38 - $21.54 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Technologist III2024-01-24T21:43:08-05:00https://universityofrochester-veterans.jobs/B42EF34F29BB4FAE97C11DDFDC5C5C2D26POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 years of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience required
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.00 - $24.70 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Dental Access Rep III2024-01-24T21:43:06-05:00https://universityofrochester-veterans.jobs/0BCBBC6945CC4AE88FFBFF4AB0D9F97B26GENERAL PURPOSE:
Performs functions associated with patient information processing for dental visits. Completes the tasks of reception, registration, charge reconciliation, appointment scheduling, telephone encounter management, processing of referrals and pre-determination of benefits, and medical and dental insurance verification. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. **Reception:** Greets patients to initiate positive experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients' special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. **Customer interaction:** Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
3. **Registration:** Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity.
4. **Appointment Scheduling:** Schedules new and return visits using the electronic medical record, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient¿s needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. Collect patient payments, prepare end of day deposits and reconcile any discrepancies.
5. **Telephone Management:** Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
6. **Insurance Management:** Initiates insurance preauthorization, verification, and/or service authorization in advance of treatment through review of dental insurance benefits and requirements. Maintains working knowledge of various insurance policies and regulations.
7. **Referrals:** Processes all internal and external referrals, prioritizing referrals based on department policies. Employs tracking mechanism to ensure referral approvals and appointments are obtained in a timely manner
**QUALIFICATIONS:**
High School diploma required. 1 year of related work experience in an administrative office or customer service field required or an equivalent combination of education and experience; Medical terminology experience preferred. Preferred knowledge, skills and abilities: Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.50 - $22.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Schedule:**(USA-NY-Rochester) Dental Access Rep III2024-01-24T21:43:06-05:00https://universityofrochester-veterans.jobs/1DBCBDD729364DBD826F76BF4A71562E26GENERAL PURPOSE:
Performs functions associated with patient information processing for dental visits. Completes the tasks of reception, registration, charge reconciliation, appointment scheduling, telephone encounter management, processing of referrals and pre-determination of benefits, and medical and dental insurance verification. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. **Reception:** Greets patients to initiate positive experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients' special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. **Customer interaction:** Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
3. **Registration:** Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity.
4. **Appointment Scheduling:** Schedules new and return visits using the electronic medical record, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient¿s needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. Collect patient payments, prepare end of day deposits and reconcile any discrepancies.
5. **Telephone Management:** Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
6. **Insurance Management:** Initiates insurance preauthorization, verification, and/or service authorization in advance of treatment through review of dental insurance benefits and requirements. Maintains working knowledge of various insurance policies and regulations.
7. **Referrals:** Processes all internal and external referrals, prioritizing referrals based on department policies. Employs tracking mechanism to ensure referral approvals and appointments are obtained in a timely manner
**QUALIFICATIONS:**
High School diploma required. 1 year of related work experience in an administrative office or customer service field required or an equivalent combination of education and experience; Medical terminology experience preferred. Preferred knowledge, skills and abilities: Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.50 - $22.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Schedule:**(USA-NY-Rochester) Ambulatory Tech I2024-01-23T21:43:10-05:00https://universityofrochester-veterans.jobs/F04B5E115BFC43B69CA119E6E3E8279626POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - $22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Primary Care - Internal Medicine (Brighton) - LPN 2 Outpt2024-01-23T21:43:08-05:00https://universityofrochester-veterans.jobs/7EFF3B65FB954EFEB7DB244C51738D5B26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** PT position available (20 hours), days, Monday – Friday, No Holidays!(USA-NY-Rochester) Physician Support Spec2024-01-23T21:43:07-05:00https://universityofrochester-veterans.jobs/34F7B0A161D94D878AE4AE45EA1CB2DE26Responsibilities
**Position Summary:**
Working under the director of the Division Administrative Assistant, will support faculty/providers and other support staff within the division. Performs complex secretarial and administrative duties, in a fast-paced environment with minimal direction and considerable latitude for independent judgment, in support of the clinical, educational, and academic programs. Responsibilities include time and calendar management to ensure daily manageability, telephone triaging and management, and information/data support.
**Specific Responsibilities:**
+ With general direction and with latitude to exercise independent judgement within established policies:
+ Manages faculty calendars by functioning as primary contact. Independently makes decisions about priorities of meetings, appointments, etc. Effectively balances competing demands of faculty member’s time by managing calendar, including all clinical activity, administrative meetings research, education and academic commitments.
+ Manages faculty/provider documentation and information. Composes and types non-routine correspondence providing factual information. Transcribes letters of recommendation, proofreads, and ensures accuracy and timeliness of all written materials, including medical reports and correspondence, CVs, presentations and business correspondence.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organization, hospitals and others to facilitate invited lectures and speaking engagements for the faculty member.
+ Triages telephone calls and messages from patients and referring physicians to faculty, residents and nurse practitioners. Personally interfaces with callers to ensure needs are met, managing and/or resolving various scheduling/coordination issues and answering questions as needed. Manages all incoming mail for faculty and advance practice providers assuring that all correspondence receives timely attention and is followed up appropriately.
+ If applicable to division, processes all disability paperwork by gathering necessary information from multiple tabs within eRecord and completes documentation. Forwards to appropriate person/place.
**Minimum Qualifications:**
Associate’s degree plus a minimum of three years relevant experience; or equivalent combination of education and experienced required. Experience in medical office setting preferred. Flowcast, eRecords, and medical terminology preferred. Excellent customer service skills a must.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech I2024-01-23T21:43:07-05:00https://universityofrochester-veterans.jobs/4C1A58DD7C0A4A38AD741C8C8879446F26POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider’s pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
**Career Ladder** : The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
**Band One (I):** **_Entry Level Ambulatory Technologists_** – Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department’s infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
**Ba** **nd Two (II):** **_Competent Ambulatory_** **_Technologists_** – With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
**Band Three (III):** **_Expert Ambulatory_** **_Technologists_** – In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
_Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department_
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - $22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) 3-1800 - Trauma ICU - Nurse Practitioner/Physician Assistant2024-01-23T21:39:25-05:00https://universityofrochester-veterans.jobs/70EE4C9E38304C4BB47A1E2D623286CD26Responsibilities
Exciting opportunity to work in a well-established practice. Responsibilities include direct care for patients on the trauma service. Direct care responsibilities include admission work-ups, daily management (including procedures and transfer/discharge). Other responsibilities include participation in QA/PI, educational conferences and rounds, student precepting, and support of unit based nurses and leadership. Applicant must be motivated, flexible, and independent and possess excellent clinical skills in critical care. Acute Care NP with national certification or Physician Assistant who has completed an AMA approved Physician Assistant Program, NYS licensure and national certification. Ideally applicants will have 3-5 years recent relevant experience. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 44.71- $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Critical Care Services
**Full/Part Time:**
**Schedule:** FT position available, rotating shifts, weekends & holidays per unit policy.(USA-NY-Rochester) 83400 Medical Intensive Care Unit (MICU) - Asst Nurse Manager2024-01-23T21:39:25-05:00https://universityofrochester-veterans.jobs/BD4F5ED097ED48E6BE7EA939DA5DBB1326Responsibilities
8-3400 - MICU is seeking a highly motivated individual with excellent clinical skills to become part of our dynamic leadership team. The ideal candidate will have the ability to function collaboratively, embrace change, have high emotional intelligence, and demonstrate effective interpersonal communication. The Assistant Nurse Manager will assume an integral role in day to day operations by promoting excellent practice standards, assisting in employee development, maintaining staffing ratios, educational planning, performance improvement, and special projects as needed. Strong applicants will have at least 3 years critical care experience, BS or matriculation into a BS program, MSN preferred, and currently a Level III RN.
**Qualifications**
Requires a BSN or matriculation in a BSN program from an accredited Nursing Program and an active New York State license in good standing. Applicants will have a minimum of 5 years or RN experience. This position is a member of the unit/service leadership team, demonstrates the ability to develop standards of care, unit/service goals, and objectives, and provides consultation and expertise in delivering patient care.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $43.74 - $61.23
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Critical Care Nursing
**Full/Part Time:**
**Schedule:** FT position available (40 Hours) D/E/N weekend and administrative on-call responsibilites(USA-NY-Rochester) Dental Assistant (S)2024-01-22T21:43:07-05:00https://universityofrochester-veterans.jobs/62FFFE7ACE8B4FBCAE18ED7FEF92BBF926POSITION SUMMARY:
Under the general direction of the Lead Dental Assistant, assists and anticipates the needs of Dentists and other providers in the provision of patient care; and assists in the coordination and operation of the Clinic or Dental Operating Room setting.
**SUPERVISION AND DIRECTION EXERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Specialty and general dentistry instruments such as Panoral x-ray units, radiograph automatic processors, impression trays, syringes, burs, aspirators, saliva ejectors, suction pumps, amalgamators, ultrasonic cleaners, autoclaves, Adec unit, nitrogen tank, OR cart, pulse oximeter, dinamapp B/P monitor, oral surgery instruments, stethoscope, sphygmomanometer, spore testing equipment and densitometer.
**TYPICAL DUTIES:**
**Clinical Practice**
1. Provides chair side or operating room assistance to Dentists and other providers. Maintains sterile environment and aseptic technique. Utilizes four-handed technique and working as a team with the Dentist, passes and receives instruments; retracts the patient's cheek or tongue, operates oral vacuum evacuating equipment and applies water and air to the field of operation.
2. Anticipates day to day needs, including armamentarium, nitrogen tank, OR carts, and other specific equipment, material and supply needs for patient and provider to ensure smooth operations and patient safety. Reviews patient record to consider and prepare for the complexity of each visit and /or procedure and the time frame required so that the patient schedule may be maintained or modified as needed.
3. Sets up/uses specialized equipment for documentation of vital signs including pulse oximetry during nitrous oxide or IV sedation cases.
4. Takes intra-oral, extra-oral, panorex radiographs. Anticipates diagnostic needs. Develops and mounts radiographs.
5. Follows standard clinical safety measures such as Patient Identification Verification of all patients.
**Clinical Support**
1. Maintains inventory of clinic equipment, instruments, forms, and supplies and identifies need for replacement. May assist with ordering processes.
2. Maximizes room utilization through inventory awareness, stocking, cleaning of operatories, and daily preparation of dental units. Cleans and decontaminates instruments.
3. Cleans and maintains equipment. Identifies need and/or performs repairs.
4. Following the patient visit, completes required laboratory work such as pouring dentures, partials, and crown models, making bite guards or setting up fluoride trays for preventive therapy.
5. Disposes of hazardous waste/chemicals.
6. Escorts patients to and from operatories as needed. Provides assistance for any patient special needs.
**Administrative Support**
1. Collects/enters data for quality assurance and other departmental initiatives. Performs QA testing and ensures compliance with all QA expectations.
2. Supports research activities by performing duties such as assistance with the collection of samples/biopsies.
3. Supports new hire training/orientation by participating in shadow training experiences.
4. In the absence of a Lead or Licensed Dental Assistant, may performs other managerial duties as assigned by Supervisor.
**REQUIREMENTS:**
Graduate of a Dental Assistant Program accredited by the Commission on Accreditation of Dental and Dental Auxiliary Education Program; or an equivalent combination of education, training and experience. Prefer one year of experience as a Dental Assistant or in an Operating Room environment. Knowledge of dental terminology, procedures, and computer experience preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 19.00 - $ 24.70 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Materials Processing Spec2024-01-20T21:28:06-05:00https://universityofrochester-veterans.jobs/1A41C9CB57E745C1954BAEF0F8A5073026POSITION SUMMARY:
Inspects, assembles, packages and sterilizes surgical instrument pans, procedural trays, technical equipment, and surgical case carts for the OR, Ambulatory Care Facilities, Hospital Units and Research Clinics. Operates sterilizers; prepares and dispenses sterile items; inspects and stocks supplies; performs inspection, adjusting, cleaning and general servicing of instruments and equipment supplied by the Materials for Surgical Services department to insure instruments and equipment are operating properly prior to issuing.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
Sterilizers, heat sealers, ultrasonic washer, aerator, utensil washer, cart wash, steris units, hand and power tools, calibration instruments, repair equipment and parts.
**TYPICAL DUTIES:**
1. Inspects, assembles, packages and sterilizes surgical instrument pans, procedural trays, technical equipment, and surgical case carts: selects method of packaging and sterilization consulting with Processing Manager as needed, examines surgical instrumentation for cleanliness and proper assembly and function; assembles instrument sets ensuring appropriate number and type of instrument per ESI software program protocols; handles instruments appropriately to ensure sterilization; completes count/supply sheets to document contents of tray; follows established procedures to package/wrap trays/instruments to guarantee sterilization.
2. Operates steam sterilizers in accordance with established procedures; checks time, pressure and temperature gauges frequently to attain and maintain proper levels; loads and unloads sterilizers and places items on shelves for distribution. Performs simple maintenance of sterilizers such as cleaning drain baskets. Assures sterility is achieved by preparing cultures, reviewing test packs processed, interprets the results and completes required documentation.
3. Checks and adjusts medical equipment according to specific procedures to insure instruments and equipment are operating according to specifications prior to issuing. Sends all equipment not meeting specifications to appropriate area for repair.
4. Decontaminates surgical instruments and equipment following established procedures; prevents cross-contamination per established procedures. Sets up decontamination equipment for operation, cleans and disinfects equipment and work area upon completion of shift, and handles infectious waste and linen according to established protocol to ensure continuous workflow and compliance with department, legal, and regulatory standards.
5. Receives and stores supplies from outside vendors and Hospital areas; checks stock as it is received against requisitions; documents stock received and reports discrepancies; assists in maintaining par levels of inventory. Documents and fills orders for surgical supplies for patient care areas; delivers supplies when warranted. Maintains records of equipment inventory use, frequency of servicing and equipment not meeting specifications that are referred for repair.
6. Responsible for quality assurance on all sterile supplies and instruments. Performs daily quality assurance checks on stock levels, sterility dates, and accuracy of procedure carts. Responsible for critical documentation such as biologicals and sterilizer load sheets.
**QUALIFICATIONS:**
One year of post-secondary education and 1 year of related materials processing experience; or an equivalent combination of education and experience. Certification as a Registered Central Sterile Processing Distribution Technician preferred. Computer experience and knowledge of medical terminology preferred.
If hired on or after January 1, 2014, candidate must pass a nationally accredited central service exam for central service technicians; and hold and maintain one of the following credentials administered by a nationally accredited central service technician credentialing organization within eighteen months of hire: certified registered central service technician credential; certified sterile processing and distribution technician credential; or a substantially equivalent credential.
In addition, twelve CEU credits must be obtained annually. If hired on or before December 31, 2013, ten CEU credits must be obtained annually.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $19.51 - $26.47 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Assistant Director, Clinical Administration, Otolaryngology2024-01-19T21:43:09-05:00https://universityofrochester-veterans.jobs/C4A452DA3CB249618CF3EA693FFAF92E26GENERAL PURPOSE:
The Clinical Division Administrator, Otolaryngology division will develop the business management practices, planning mechanisms, control systems, and organization necessary for the management of Otolaryngology (currently nine outpatient locations; inpatient consultations & surgeries, as well as ambulatory surgeries at several surgery centers within the URMC network). Develops a business-planning mechanism that maps revenues to resources and that leads to realistic action plans for Otolaryngology. Organizes and analyzes the information necessary for a clear understanding of the department's clinical operations. Enhances the control systems for expenditures. Strengthens the billing and collecting systems for professional and technical fees. Manages the commitment-accounting system. Develops a management-reporting system to keep the program administrator and chairperson informed of the department's activities. Manages employees through subordinate supervisors in Otolaryngology. Responsible for clinical operating budgets of $10+ M per year.
**RESPONSIBILITIES:**
Responsible for administrative and clinical operations; provide direction to Practice Managers and the clinical/ancillary staff in Otolaryngology
Ensure the administrative structure, infrastructure, and work processes address/support mission-specific performance metrics including hospital and JCAHO requirements, URMFG standards, revenue cycle management, patient flow and satisfaction, ACGME standards, QA/QI programs and initiatives, division initiatives and performance metrics for educational and research functions
Participate with faculty in the planning, design, and implementation of program changes. Includes high-level oversight of clinic templates and schedules to ensure efficient and safe patient flow and provider satisfaction
Interpret policy and regulations; establish division policies to meet operational needs. Coordinate, review, analyze, and report on clinical practice professional and hospital billed statistics, including wRVUs.
Keep faculty apprised of changes in billing compliance regulations. Present such changes to providers and facilitate changes necessary to affect compliance
Establish strong relationships with key individuals/offices within the department and the medical center, including HR, Purchasing, Accounts Payable, and URMFG and SMH administrative, billing, and financial offices, etc. Performs special projects as needed
Serve as the financial officer for the division of Otolarynology. Responsibilities include preparation of the operating budgets, preparing recommendations and controlling budgets; long-range projections; and approving expenditures. Prepare and review financial reports with the Program Administrator and Chairperson, including but not limited to:
+ Inpatient and outpatient services performed Analysis and report of current service trends
+ Revenues generated from the above service
+ Review of expenses as they relate to the operating budget
+ Tracks clinical productivity and develops volume projections for budgeting and other purposes. Identifies and reports on key metrics to support successful management of the Division
+ Participate in all phases of development, submission, and implementation of business plans (BIPs via Axiom) related to new programs/clinical services/expansions
+ Coordinate capital budget needs, including furniture, office equipment, and clinical equipment inventory replacement program. Responsible for annual equipment and space survey.
+ Use of reporting and data mining applications in Excel, UR Financial Workday, Axiom, eRecord/EPIC, and McKesson for tracking and reporting purposes. Development of business plans for new and expanded clinical service offerings including new programs, service-lines, and satellite locations. Responsible for project development and management of new clinic facilities and upgrades/alterations to existing sites
Personnel Management-establish and maintain an environment conducive to effective communication and problem resolution, modeling and setting expectations for ICARE values and behaviors. Select and supervise management staff, providing for their training, development, and evaluation of their performance. Counsel staff, acting on matters of discipline, promotion, salary, and other personnel issues. Coordinate and review all requests for new and replacement positions, initiating all personnel action forms in conjunction with the Department Program Administrator and HR Business Partner. Initiate budget and FTE modification as needed. Coordinate salary recommendations and monitor staff compensation levels to ensure equity
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor's degree and 5 years relevant experience including at least 2 years at a managerial level; or equivalent combination of education and experience required.
+ Master's degree, equivalent course work, or specialized experience in an appropriate field related to the assignment is desirable preferred.
+ Strong interpersonal communication skills. Ability to multitask and prioritize responsibilities. High degree of flexibility and learning agility required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $84,718 - $127,088 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Radiologic Technologist I2024-01-19T21:43:08-05:00https://universityofrochester-veterans.jobs/768E3728014C421DB703C2E3CF926EB126GENERAL PURPOSE:
Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in compliance with the Imaging Sciences departmental policies. Possesses a sound understanding of human anatomy as well as x-ray positioning and the use if immobilization devices when warranted.
Band One (I): Entry Level Radiologic Technologist - Technologists new to URMC Imaging Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance of required tasks of a Radiologic Technologist. Success within this band requires independent responsibility for performing general section studies in a safe and efficient manner, completing all associated paper and computer work while providing high quality images for radiologist interpretation.
To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the General X-Ray manager and supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Prepares room and patient per order, properly sets up equipment, position patients, and determine proper exposure factors in order to produce a high quality image.
2. Utilizes electronic patient information systems to verify patient name, date, appropriate exam, and any special exam specific comments from the provider. Understands and practices the Dual patient identifier procedure.
3. Produces a diagnostic, high quality image for interpretation by the Radiologist.
4. Maintains accurate patient record keeping by properly identifying images and assuring images are sent to the PACS system correctly.
5. Transfers patients to and from imaging tables using assistive devices such as ARJO lift, transfer boards, hover mats.
6. Maintains appropriate supplies in the x-ray rooms.
7. Completes and bills for studies accurately.
Other duties as assigned.
**QUALIFICATIONS:**
Completion of formal training in an approved School of Radiologic Technology required. Maintains current NYS licensure and ARRT certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 26.04 - $ 33.85 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Neurosurgery - Elmira - Nurse Practitioner/Physician Assistant2024-01-19T21:36:31-05:00https://universityofrochester-veterans.jobs/F399BFDBE1CA40FF98E04A1456A6DD5526Responsibilities
As part of a collaborative interdisciplinary healthcare team the APP would participate in assessment, diagnostic evaluation, surgical and postoperative care of patients. Inpatient care is centered at Arnot Ogden Medical Center in Elmira. Outpatient care is delivered in our Big Flats Office. There will also be clinic and operating room rotations at St. James Mercy in Hornell. Experience in Neurosurgery or Neurology is desirable. National certification required within three months of hire. Nurse Practitioners would need to complete an RNFA course. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-$67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Neurology Services
**Full/Part Time:**
**Schedule:** Full time position in the Department of Neurosurgery in Elmira with a clinical focus on Spinal and Cranial disorders.(USA-NY-Rochester) Asst Supvr Imaging CT-Inpt2024-01-18T21:38:12-05:00https://universityofrochester-veterans.jobs/B055E700B627479D82799677144EB6D326POSITION SUMMARY:
Under the direction of the computed tomography (CT) Clinical Manager, and with latitude for the exercise of independent judgment, participates in the management of the technical, administrative, quality and personnel management functions of the imaging section. The Assistant Supervisor primarily provides general supervision and technical support to the Imaging section. Ability to function at the highest level of a staff technologist as needed.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the CT Clinical Manager
**SUPERVISION AND DIRECTION EXCERCISED:**
Supervises CT Technologist and support staff in the daily operations of assigned area.
**MACHINES AND EQUIPMENT USED:**
Standard CT imaging equipment. Solid knowledge of PACS, RIS, eRecord and other Imaging/Organizational specific programs.
**TYPICAL RESPONSIBILITIES:**
Provides direction to Imaging technical and support staff to ensure smooth and compliant operation of assigned area. Works closely and in concert with IS Nursing, Clerical, IT, Faculty and staff to achieve maximum productivity with efficient and safe patient throughput while maintaining optimal customer and patient/family satisfaction. Keeps abreast of new developments within CT as well as imaging sciences in general. Considered a subject matter expert in downtime procedures and act as super-user when new equipment or programs are introduced to the department.
1. Adjusts equipment and determines proper imaging techniques in order to produce images of the highest quality. Reviews data for accuracy, troubleshoots problems as well as discrepancies and reports to all vested parties.
2. Oversees daily operations with accountability for the professional conduct and technical performance of personnel. Counsels and directs personnel as needed.
3. Serves as a clinical consultant to CT staff providing real time guidance to ensure high quality imaging and patient safety guidelines are met.
4. Assists in assignment scheduling of personnel.
5. Assist in timekeeping and payroll functions.
6. Manages inventory and compliance of all CT equipment. When appropriate completes the daily calibration of imaging equipment as guided by manufactures and Joint Commission standards.
7. Escalates and responds to patient care concern. Reports issues to senior leadership as appropriate.
8. Participates in the interview and performance review process.
9. Provides supervisory coverage for their area in the absence of the Manager.
10. Participates in appropriate meeting and committees, participates in preparing their department for regulatory surveys, encourages staff education to improve the quality of care delivered in Imaging Services.
**QUALIFICATIONS:**
Satisfactory completion of formal training in an approved School of Radiologic Technology. Maintains current NYS Licensure and ARRT certification with CE credits as required. Minimum of 4 years of progressively responsible work experience within the field of Imaging Sciences with at least 2 years dedicated to CT.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $38.70 - $50.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Physician Support Spec2024-01-18T21:38:12-05:00https://universityofrochester-veterans.jobs/9129D0EF76FC4D64A2D17AE4CBC4EE4626POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers’ time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**SUPERVISION AND DIRECTION RECEIVED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative officer. Is responsible for independently planning, executing and evaluating own work.
**SUPERVISION AND DIRECTION EXERCISED:**
Directs other secretarial and clerical assistants. May train and coordinate activities of peers or support staff.
**MACHINES AND EQUIPMENT USED** :
Standard office equipment including computer, calculator, telephone, facsimile. Will use software for electronic medical record system, appointment scheduling system, and Operating Room scheduling system and other systems as needed.
**TYPICAL DUTIES:**
**Provider Assistant**
+ Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval. Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
+ Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider’s patient notes.
+ Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
+ Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
+ Researches hospital medical records for information requested by physicians, insurance companies and attorneys.
**Surgical/Procedure Scheduling**
+ Decides, using independent judgment, the order of daily surgeries and ambulatory procedures based upon patient’s medical conditions and severity.
+ Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Using independent judgment, authorizes overbooking and rearranging of surgeons Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
+ Orders all necessary surgical/procedure equipment, devices and medication based on application of protocols needed to conduct the surgery/procedure. Follows up to confirm that order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials and locations are ready for surgery/procedures as scheduled.
+ Based on the nature of the surgery/procedure, varies patient education and follow up details accordingly in relation to pre-operative readiness and post- operative rehabilitation expectations and activities. Is accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
**Patient Liaison**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing disability paperwork.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Serves as main point of contact for patients’ pre and post-operative.
**QUALIFICATIONS:**
High School DiplomaAssociate’s degree in Medical, Secretarial or related field and Minimum of 2 years of relevant experience required; or an equivalent combination of education and experience. a minimum of three years of relevant experience required; or an equivalent combination of education and experience. Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records, preferred. Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.50 - $24.05 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Audiovisual Tech2024-01-18T21:38:11-05:00https://universityofrochester-veterans.jobs/523E15E95B5342D1A33532C4120CDCED26Responsibilities
**General Purpose:**
The Level 1 Audiovisual Technician is responsible for the safe and appropriate set up, installation, operation, testing, troubleshooting and teardown of audio and video equipment for classrooms and live events. Equipment includes projectors, microphones, speakers, cameras and lighting. Acts as a resource for clients to answer questions and resolve issues. Must have a reliable cell phone for occasional calls or text messages during events.
**Responsibilities:**
+ Communicates with clients to understand technical needs. Coordinates delivery and setup of audiovisual (AV) needs for events and classes.
+ Operates AV equipment. Troubleshoots and resolves technical issues that may arise during the event, in the classroom or in an event space.
+ Performs routine maintenance and repairs on equipment as needed. Ensures equipment is not damaged during use and is returned to its proper storage locations.
+ Assists with developing detailed and consistent documentation for department processes and policies.
+ Acts as a resource for student staff to address questions or issues.
+ Assists department with basic clerical work, including scheduling, organization, training and other related tasks.
Other duties as assigned
**Qualifications:**
Required:
+ High School diploma
+ 1 year of experience providing audiovisual support in classrooms or similar environment or for live events
+ or equivalent combination of education and experience
+ Basic proficiency in modern computer programs (Microsoft Office, Google Apps, etc.)
+ Strong problem solving skills
+ Ability to work well in a fast-paced environment
+ Excellent customer service skills
+ Ability to communicate clearly and effectively
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.38 - $28.56 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** The College
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Insurance Collection Specialist2024-01-18T21:38:11-05:00https://universityofrochester-veterans.jobs/67ED7B4A036D490CB67139205EA3D21E26Responsibilities
**Job Summary**
The Physician Billing specialist is responsible for resolving unpaid or rejected insurance accounts which have not been collected through routine billing. The Physician Billing specialist will follow up with the payers determining the best collection technique, resulting in payment or resolution of the outstanding claim. This role will efficiently and effectively use EPIC and will adhere to documented policies and procedures related to billing guidelines.
**Key Functions and Expected Performances**
With general direction of the Manager and with latitude for initiative and judgment:
**20%** Maintains and exercises thorough knowledge of third party billing requirements and insurance regulations to review and follow up on unpaid insurance claims bringing about prompt payment of all outstanding receivables.
**20%** Initiates task completion in EPIC by review of the invoice and determine invoice resolution by phone calls, correction of a claim – rebilling, investigation of medical documentation, addition of a modifier, claims appeal, etc. Prioritizes account work efficiently and effectively.
**20%** Communicates any missing/incomplete information to providers and department administrative support staff to ensure accurate billing prior to charge entry. Communicates with insurance representatives through telephone calls, payer website, and written communication to ensure accurate processing of claims.
**20%** Follows up on ‘non-routine’ denied accounts through review of remittances (EOBs), insurance correspondence, rejections received thru daily electronic and claims submission, etc. Researches claims, identifies problems and takes appropriate action to assure claim resolution.
**10%** Mails paper claims with appropriate attachments when needed (insurance EOB, medical records, etc.). Processes Medicaid claims thru ePaces. Ensures additional documentation and/or information is provided for claims processed thru iHCFA, Claim Logic, CBAS, ePaces, etc. ensuring claims are billed without error.
**5%** Prepares reports for management to document recurring problems and identifies the source of reimbursement delays. Works closely with management to ensure effective communication to resolve invoice payment delays.
**5%** Completes special projects as assigned.
**Qualifications:**
+ Required:
1. Associates degree and 2 years of professional medical claims billing and collecting experience.
OR
Certification obtained from a nationally accredited billing program, i.e.: CMBS (Certified Medical Billing Specialist).
+ Preferred:
1. Experience working with the EPIC system.
2. Strong knowledge of physician/professional fee billing or consumer collections experience; or an equivalent combination of education and experience.
3. Third party billing guidelines and knowledge. Excellent interpersonal and communication skills. Good organizational skill.
4. Experience working with automated billing systems and knowledge of Microsoft Word, Microsoft Excel.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.50 - $ 23.08 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Certified Pharmacy Technician Specialist - Oncology Inventory Control (WCC)2024-01-17T21:43:11-05:00https://universityofrochester-veterans.jobs/AED22E99366044F0AC86C4A70377DAA726GENERAL PURPOSE:
As a pharmacy technician, provides specialized support, oversight, and leadership in specified area. Has advanced knowledge of specific task or operation and assists in training, troubleshooting, and process improvement. Responsibilities and tasks are consistent with state, federal and local regulations; consistent with the functions of a pharmacy technician. Although a majority of their assigned duties will be in their specialized area, they will be assigned to other pharmacy technician duties as needed to support the department.
**JOB DUTIES AND RESPONSIBILITIES:**
**TRAINING AND COMPETENCY** for their specialty area
1. Develops and maintain training materials specific to their assigned specialty area
2. Coordinates and actively participates in training of new technicians
3. Ensures competency is maintained and develops competency programs where appropriate
4. Maintains documentation of completed training and competency
5. Provides feedback to staff when issues are identified or additional training/information is required to improve performance with tasks/processes
**PROCESS AND PROCEDURES** for their specialty area
1. Develops and maintains SOPs
2. Maintains workflow and identifies opportunities to reduce waste of resources and maximize efficiency
3. Actively seeks process improvement strategies and brings forward creative solutions
4. Implements new procedures in conjunction with supervisor and/or pharmacy management
5. Ensures all technicians are following proper process and procedure; provides feedback and remediation if necessary
6. Provides data and metrics as available to management to monitor efficiency and efficacy of processes
7. Creates and maintains downtime procedures published on line for all appropriate staff to access
**TROUBLESHOOTING** for their specialty area
1. Able to troubleshoot all common issues with any software or hardware utilized
2. Handles most complex issues and triages as necessary
3. Contacts and coordinates with vendor field technicians or support as appropriate
4. Always notifies appropriate staff, supervisors and management if the issue will impact operational workflow or if there are changes to the work process
5. Outside of their specialty area, troubleshoot issues with commonly used pharmacy technology including eRecord, Pyxis, and CII Safe providing support to the department when able
6. Outside of their specialty area, assists with handling of workflow issues in all areas of the department as an experienced technician
**STAFFING**
1. Provides coverage to their specialized area on a routine basis, assisting in daily work flow and during downtime
2. Consistently acts as a role model for team members, following all standard operating procedures, policies and regulations
3. Maintains skills in other areas outside their specialty area to allow for staffing flexibility and assigned duties as needed
4. Serves as a resource for other technicians, using their expertise and experience to guide decision making
**OTHER RESPONSIBILITIES**
1. Able to complete other assigned tasks appropriate for certified pharmacy technicians.
**QUALIFICATIONS:**
High school education required. Required to be at least eighteen years of age at the time of application. Three years of experience as a pharmacy technician in related practice area preferred. Required knowledge, skills and abilities: Computer Literate; Pharmacy Applications;Excellent communication and interpersonal skills, together with the ability to work collaboratively with colleagues throughout the University; Individual must be able to multi-task, manage many details with accuracy, work under pressure, and maintain professional attitude; Be of good moral character including application of the ICARE values. Required to complete ASHP accredited training program or equivalent experience as a pharmacy technician or certification required from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 21.57 - $ 29.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) RN, Physician Practice2024-01-17T21:43:10-05:00https://universityofrochester-veterans.jobs/7D2672E98F7845B082458787E64BF2F126GENERAL PURPOSE:
The Infectious Diseases Division of the University of Rochester provides the clinical services of the Monroe County Sexual Health Clinic through a contract with the County Department of Public Health and funding from the NYS Department of Health AIDS Institute. The MC Sexual Health clinic is a free, walk in clinic serving a diverse community across a spectrum of ages. This position is responsible to provide clinical care including obtaining a history, performing a physical assessment, providing treatment of STIs, and providing HIV/STI prevention counseling and testing in collaboration with nurse practitioners and medical director. Participates in Expanded Sexual Health Services grant from the NYS DOH AIDS Institute which provides HIV PrEP services (for prevention of HIV), referrals to HIV care, Doxy-PEP services (for prevention of bacterial STIs) and required reporting to the NYS AIDS Institute. This position will rotate with others to coordinate the delivery of care and act as a clinical preceptor for nurse practitioner graduate students, residents, fellows, and community health care providers.
**JOB DUTIES AND RESPONSIBILITIES:**
**Provides direct patient care in NYS Article 28 Clinic:**
+ Perform a health history, including sexual history and behavioral risk assessment
+ Targeted physical examination
+ Administer treatment of sexually transmitted infections
+ Perform HIV pre-test and risk reduction counseling
+ Perform HIV post- test counseling
+ Perform venipuncture
+ Provide individualized patient education
+ Seek consultation with nurse practitioners when indicated
+ Identifies other health problems and provides referrals to appropriate health providers for evaluation and management
+ Performs clinical audits for QA/QI
+ Utilizes a client-centered approach to provide culturally responsive HIV pre-exposure prophylaxis (PrEP) services, HIV PEP, Doxy-PEP for STI prevention.
+ Manages laboratory test results, medical follow-up, and calls from patients.
+ Assesses the need for further intervention. Makes individual care plans regarding medical follow-up.
+ Supports Expanded Health Services grant data reporting as needed (chart reviews or data entry)
**Professional development:**
+ Participates in training and education required by NYSPHL Article 28 regulations
+ Fulfills requirements to maintain licensure as a registered professional nurse from the NYS Department of Education
+ Maintains current knowledge of clinical management of STDs
+ Participates in STD education sessions, including CEI web-based training, attending conferences
Other duties as assigned.
**QUALIFICATIONS:**
Associate Degree in Nursing required; Bachelor Degree in Nursing preferred. Six (6) months experience as a Registered Nurse working in an Acute Care Setting required or an equivalent combination of education and experience. Successful completion of orientation at the unit level required. NYS Licensure as a Registered Nurse required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.00 - $42.90 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Spec2024-01-17T21:43:10-05:00https://universityofrochester-veterans.jobs/6EFA3530FA9C4CB3B7FD87A25530519B26POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers’ time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**SUPERVISION AND DIRECTION RECEIVED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative officer. Is responsible for independently planning, executing and evaluating own work.
**SUPERVISION AND DIRECTION EXERCISED:**
Directs other secretarial and clerical assistants. May train and coordinate activities of peers or support staff.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Will use software for electronic medical record system, appointment scheduling system, and Operating Room scheduling system and other systems as needed.
**TYPICAL DUTIES:**
**Provider Assistant**
+ Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval. Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
+ Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider’s patient notes.
+ Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
+ Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
+ Researches hospital medical records for information requested by physicians, insurance companies and attorneys.
**Surgical/Procedure Scheduling**
+ Decides, using independent judgment, the order of daily surgeries and ambulatory procedures based upon patient’s medical conditions and severity.
+ Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Using independent judgment, authorizes overbooking and rearranging of surgeons Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
+ Orders all necessary surgical/procedure equipment, devices and medication based on application of protocols needed to conduct the surgery/procedure. Follows up to confirm that order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials and locations are ready for surgery/procedures as scheduled.
+ Based on the nature of the surgery/procedure, varies patient education and follow up details accordingly in relation to pre-operative readiness and post-operative rehabilitation expectations and activities. Is accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
**Patient Liaison**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing disability paperwork.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Serves as main point of contact for patients’ pre and post-operative.
**QUALIFICATIONS:**
High School Diploma and Minimum of 2 years of relevant experience required; or an equivalent combination of education and experience. Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records, preferred. Demonstrated customer relations skills.
**NOTE:** **This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.50 - $24.05 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Med Technologist II - Stem Cell2024-01-17T21:43:09-05:00https://universityofrochester-veterans.jobs/217EF04470EF4AF78333F304F634435926Responsibilities
**Position Summary:**
The Blood Bank Technologist accurately performs, interprets and carefully documents all technical Blood Bank procedures necessary for the appropriate and safe transfusion therapy of all patients. These duties include: serologic testing; component preparation and issue; computer documentation of work; quality control; and preventative maintenance of equipment. The technologist generally works independently, organizing work to meet patient work load. The Blood Bank technologist maintains job competence through in –house and other available continuing education. The position also requires effective communication and interpersonal skills.
**Key Behaviors/Performance criteria**
The following criteria, denoted by the acronym I-CARE, are expectations for every employee at the University of Rochester and are delineated in the Strong Commitment training presented to all employees:
1. Integrity – I will conduct myself in a fair, responsible, and trustworthy manner.
2. Compassion – I will act with empathy and understanding towards others.
3. Accountability – I have an obligation to take responsibility for my actions and to join with my colleagues in realizing the hospital’s vision.
4. Respect – I will treat patients, families and colleagues with dignity and sensitivity, valuing their differences.
5. Excellence – I will rise above the ordinary through my personal efforts and those of my team.
**Job Duties:**
1. Perform and interpret routine Blood Bank tests, including ABO/Rh typing, direct and indirect antiglobulin tests, crossmatches, transfusion reaction workups, fetal screen and Kleihauer-Betke stains (40%) (E)
2. Perform circulator duties to include logging in of specimens, checking patient computer files, prioritizing and triaging work, component preparation, component issue, answering phones, and other miscellaneous tasks. (24%) (E)
3. Blood product processing and manipulation: rejuvenation, freezing, deglycerolizing, washing, pooling, thawing including completion of corresponding paperwork (25%) (E)
4. Perform daily reagent quality control (E) and participate in equipment quality control and preventative maintenance (NE) (3%)
5. Perform antibody identifications by using routine antibody panels and reference procedures including the use of enzymes, synsorbs, absorptions/elutions, antibody titrations, antigen screening and other specialized tests. (2%) (E)
6. Perform irradiation of blood products (2%) (E)
7. Perform retypes on units received from other facilities, process and input products into inventory, monitor inventory levels for appropriateness and order additional products if necessary (2%) (7)
8. Participate in stocking supplies, cleaning general lab areas, and answer phones when designated individual is unable (1%) (NE)
9. Participate in other duties as assigned (1%) (NE)
**Other Requirements:**
1. Participate in continuing education
2. Attendance and prompt arrival is expected for scheduled shifts.
3. Required to rotate shifts, weekends and holidays as assigned with on-call responsibilities
4. Work with potentially hazardous materials following lab safety procedures.
5. Comply with department and University policies and procedures.
**Relationships/Authorities**
+ Directly reports to the assistant supervisor of the shift
**Education/Experience**
+ Must be NYS Licensed or eligible for NYS licensure.
**Desired:**
+ BSMT degree, or
+ BS degree and one-year experience, or
+ An equivalent combination of education and experience
+ ASCP certification
+ Good interpersonal communication skills
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.50 - $43.55 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Microarray Medical Technologist II2024-01-17T21:43:09-05:00https://universityofrochester-veterans.jobs/358A2281338345DBA94E2A07B9E10D8B26POSITION SUMMARY:
Under the direction of the laboratory section Supervisor and with the ability to work independently, performs routine and specialized Microarray procedures. Performs array analysis, resulting and reporting.
**SUPERVISION AND DIRECTION RECEIVED:**
Technologist works independently under the guidance of the laboratory section Supervisor and/or Microarray Specialist, with oversight and guidance from the Microarray Laboratory Director.
**SUPERVISION AND DIRECTION EXCERCISED:**
Training of laboratory section staff, residents, and student volunteers as assigned to Micro-array work.
**MACHINES AND EQUIPMENT USED:**
Centrifuges, NanoDrop, PCR machines, Incubators/Hybridization Ovens, Electronic Micropipettors, Agilent Microarray Scanner, Computer applications required for arrayCGH importing and analysis, etc.
**SPECIFIC RESPONSIBILITIES** **:**
1. Performs routine microarray procedures including; daily maintenance of laboratory equipment and supplies, specimen receiving and registration, DNA extraction and concentration
2. Performs micro-array CGH + SNP analysis, documentation and reporting
3. Other responsibilities and projects as assigned
**TYPICAL HOURS:**
Monday through Friday with weekly rotating day-shifts hours (Full time)
7AM-3:30PM
8AM-4:30PM
9AM-5:30PM
Rotation of weekends, on-call and Holidays
**QUALIFICATIONS** **:**
Bachelor’s degree in Clinical Laboratory Science and one year of experience; OR an equivalent combination of education, experience or certification required for NYS licensure. Must be NYS Licensed or eligible to work. Familiarity with computer applications and databases preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $32.50 - $42.25
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Adult Medical/Surgical Nursing Transitions in Care Unit (TCU) - Asst Nurse Mgr Inpt2024-01-17T21:39:32-05:00https://universityofrochester-veterans.jobs/F268764F917947FDA4236DE0A1A72C8526Responsibilities
Exciting opportunity on the Medical Surgical service to be an active participant in improved patient flow. Individual must coach and empower team members for optimal patient throughput outcomes while fostering an environment of personal accountability and integrity. Individual must be willing to organize and facilitate throughput. The ANM will work collaboratively to coordinate the care for patients being discharged. Will support completion of the discharge process in the TCU alongside RN/LPN and working with units and providers, to assist appropriate identification and facilitation of discharge. Additional responsibilities may include; rounding on the units to assist with discharges, transporting patients from units to the TCU or to the discharge area, and assisting units with the admission process of patients when appropriate. Strong interpersonal skills & communication skills necessary. MS degree preferred, 5 years acute care experience and 1-2 year's leadership experience required.
**Qualifications**
Requires a BSN or matriculation in a BSN program from an accredited Nursing Program and an active New York State license in good standing. Applicants will have a minimum of 5 years or RN experience. This position is a member of the unit/service leadership team, demonstrates the ability to develop standards of care, unit/service goals, and objectives, and provides consultation and expertise in delivering patient care.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $43.74 - $61.23
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT position (40 hours), primarily day and evening hours.(USA-NY-Rochester) 81400 - Surgical Intensive Care Unit - Assistant Nurse Manager, Level IV2024-01-17T21:39:32-05:00https://universityofrochester-veterans.jobs/C21C52D277D1492D832389FA515C037726Responsibilities
Seeking a dynamic individual with ability to function in the leadership role. Must have acute care experience, the ability to work collaboratively with all members of the health care team, and excellent communication and interpersonal skills. ICU experience is preferred. The Surgical ICU is a fast paced environment that provides care for a diverse population of surgical and medical patients, including liver transplant, thoracic, and vascular patients. Join our team as we continue to grow and expand our unit! Requires a BSN or matriculation in a BSN program from an accredited Nursing Program and an active New York State license in good standing. Applicants will have a minimum of 5 years or RN experience. This position is a member of the unit/service leadership team, demonstrates the ability to develop standards of care, unit/service goals, and objectives, and provides consultation and expertise in delivering patient care.
**Qualifications**
Requires a BSN or matriculation in a BSN program from an accredited Nursing Program and an active New York State license in good standing. Applicants will have a minimum of 5 years or RN experience. This position is a member of the unit/service leadership team, demonstrates the ability to develop standards of care, unit/service goals, and objectives, and provides consultation and expertise in delivering patient care.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $43.74 - $61.23
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Critical Care Nursing
**Full/Part Time:**
**Schedule:** FT position available (40 hrs/wk), D/E/N, 8 and 12 hour shifts, holiday, weekends and on-call responsibilities per unit policy.(USA-NY-Rochester) Access Specialist - Full-Time2024-01-16T21:43:10-05:00https://universityofrochester-veterans.jobs/ECD5F6E5C22A42CF954CB4EEEB72DE7626Responsibilities
URMC is seeking Outpatient Access Specialists as we continue to grow. Working at different medical offices across Monroe County, these Front Desk Associates interact with patients and perform essential tasks in the office like patient welcome and registration, scheduling appointments, and entering patient data.
Our work is focused on:
+ **Customer Service:** When patients have questions, Access Specialists are the front-line problem solvers and determine the appropriate solution or direction for the patient.
+ **Communication:** Access Specialists coordinate appointments to other clinic sites, follow up on missed appointments and cancellations; or schedule interpreters and transportation to support the patient’s needs.
+ **Teamwork:** Providing a warm patient hand-off to providers and other clinic staff; supporting front office colleagues with their tasks.
+ **Accuracy:** Ensuring all patient forms, demographic and financial information is accurate and up-to-date; reconciling patient information, visit and billing errors; also maintaining accurate clinic schedules.
The ideal candidate for an Outpatient Access Specialist brings at least one year of customer service or administrative/office experience. A customer service orientation and the ability to collaborate and communicate effectively is essential.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Laboratory Technician II (S)2024-01-16T21:43:09-05:00https://universityofrochester-veterans.jobs/9F52CDC0B2F14854B4D3920729A5355726POSITION SUMMARY:
+ Research technician in a lab studying the genomics of satellite DNA in Drosophila species.
+ The technician will work collaboratively with the lab group to support genetic research under the supervision of the PI.
+ **40%** The technician’s main task is to maintain fruit fly (Drosophila) stocks that are essential for research in the laboratory. The technician must have good organizational skills and is expected to carefully document all activities in a well-organized lab notebook. The successful applicant will work well with researchers with a wide spectrum of expertise and education levels. Training in Drosophila husbandry will be provided.
+ **40%** Aid in establishing and maintaining genetic crosses and scoring progeny. Some basic understanding of genetics and experience with Drosophila genetics is highly desired, but not necessary.
+ **10%** Aid in molecular lab research. The technician will help with basic molecular biology and cytology experiments in the lab, as needed, and depending on the qualifications of the technician. Training will be provided.
+ **10%** Oversee some day-to-day operations of the laboratory such as: maintaining lab supplies, keeping and updating laboratory records and inventory, maintaining fly traps, changing CO2 tanks, and maintaining compliance with University and federal safety regulations.
**QUALIFICATIONS:**
Good communication and organizational skills are required for the position. The ideal applicant will have a B.A, B.S. or M.S. in biology with at least 1 year of biology laboratory experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $15.38 - $21.54 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** The College
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) 51400 - Med/Surg Trauma - LPN 2 Inpt2024-01-16T21:43:09-05:00https://universityofrochester-veterans.jobs/CA18CB371D2A4C3DAC368E712C91681226Responsibilities
One-year recent acute med/surg experience preferred. Flexibility, enthusiastic and willing to care for a varied patient population in a changing environment a must! Good, effective communication skills coupled with good critical thinking skills will enhance your transition to a new team.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.50 - $34.45
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT positions available. D/E/N, 8 and 12 hour shifts, holidays and weekends per unit policy.(USA-NY-Rochester) Access Specialist - Part-Time2024-01-16T21:43:08-05:00https://universityofrochester-veterans.jobs/849F1E360F3E47E8A08D6BADC094C74B26Responsibilities
URMC is seeking Outpatient Access Specialists as we continue to grow. Working at different medical offices across Monroe County, these Front Desk Associates interact with patients and perform essential tasks in the office like patient welcome and registration, scheduling appointments, and entering patient data.
Our work is focused on:
+ **Customer Service:** When patients have questions, Access Specialists are the front-line problem solvers and determine the appropriate solution or direction for the patient.
+ **Communication:** Access Specialists coordinate appointments to other clinic sites, follow up on missed appointments and cancellations; or schedule interpreters and transportation to support the patient’s needs.
+ **Teamwork:** Providing a warm patient hand-off to providers and other clinic staff; supporting front office colleagues with their tasks.
+ **Accuracy:** Ensuring all patient forms, demographic and financial information is accurate and up-to-date; reconciling patient information, visit and billing errors; also maintaining accurate clinic schedules.
The ideal candidate for an Outpatient Access Specialist brings at least one year of customer service or administrative/office experience. A customer service orientation and the ability to collaborate and communicate effectively is essential.
Please note this posting is for those interested in a Part Time schedule. Part Time is less than 30 hours/week.
Medical; Reception; Office; Clerical; Administrative;
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Primary Care-Internal Medicine - Clinton Alexander Medical Associates, 2400 Clinton Avenue South, Bldg G Registered Nurse-Level II...2024-01-16T21:43:06-05:00https://universityofrochester-veterans.jobs/182352E64DA7478699DE18880DDA183126Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The RN will be part of a team comprised of LPN’s, Ambulatory Techs, Physicians and APP’s. Responsibilities include telephone triage, direct patient care, medication/vaccine administration, minor laboratory testing as well as patient teaching and health education. Must possess strong assessment and communication skills along with the ability to work independently. Supervision of LPN’s, Ambulatory Techs as assigned. One to two years of experience in direct nursing care required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34. _- $44.20_
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** Days Monday-Friday, No Holidays!(USA-NY-Rochester) Secretary IV, Residency Program2024-01-12T21:38:09-05:00https://universityofrochester-veterans.jobs/B35F3DE0097D40399CFC45E450D9D48726Responsibilities
**Overview:**
Provide administrative support for the Center of Education with primary focus on the Pediatric Residency Program. This position, deals with confidential matters, provides administrative support to the Pediatric Residency Leadership and residents. This includes time management, prioritizing competing demands, and problem-solving. The position is a resource for residents, assisting with day to day office operations and resident inquires.
**Responsibilities** :
**Administration**
+ MedHub Evaluation distribution and collection: Assign resident, faculty and rotation evaluations; respond to faculty and resident inquiries.
+ Maintain and edit resident schedules in Qgenda and MedHub.
+ Manages survey collection systems, such as REDCap, for recruitment, alumni relations, conferences, program evaluations, and projects as needed.
+ Tracking and reporting required resident activities and compliance with program and ACGME requirements; provides the data to program leadership.
+ Troubleshoots administrative office issues as needed.
**Scheduling**
+ Assists Chief Residents with scheduling resident block experiences.
+ Manage calendars for Program Leadership, including Directors and Administrators.
**Operations**
+ Assists in coordinating and managing annual resident special events, which includes reserving locations, ordering catering, decorating for parties and annual meetings for 100-150 people.
+ Manages alumni database and relations. Creates outcome data reports of residents’ post-training activities and careers for department data collection and reporting.
+ Manages inventory of supplies, equipment.
**Center for Pediatric Education**
+ Liaison between the Department of Pediatrics and the School of Medicine & Dentistry for Pediatric Electives and shadowing experiences.
+ Assists Center for Pediatric Education with tasks similar to operational responsibilities listed above.
**Other duties as assigned**
**Requirements:**
+ Associate’s Degree required
+ Bachelor’s Degree preferred
+ At least 3 years of secretarial and office experience, including 1 year in a position which demonstrated the ability to work with minimum supervision and direct an office operation. Advanced secretarial skills required.
+ Demonstrates strong written and verbal communication and customer service skills. Team player with positive friendly attitude. This position requires daily interaction and communication with the residents, staff, and faculty on all levels. Ability to research new technologies to improve work flow and efficiencies. Strong organizational skills with ability to prioritize duties and multi-task. Must demonstrate the IICARE values and maintain student confidentiality. Experience with resident education, policy, procedures and regulations desired. Proficient in Microsoft Office (specifically in Word, Excel, and PowerPoint) and Adobe Systems (working with PDFs). Previous experience with GME systems, including MedHub, is plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.64 - $24.71 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-01-12T21:38:09-05:00https://universityofrochester-veterans.jobs/CA267281F2314B3CB105BEE94A4A03F526POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) In-House Coordinator2024-01-12T21:38:08-05:00https://universityofrochester-veterans.jobs/80A6B306F1B34A49A949C016C9926CF126GENERAL PURPOSE:
The In-house Coordinator (IHC) actively supports the mission and goals of Finger Lakes Donor Recovery Network (FLDRN). The IHC works with health care professionals in the assigned hospital(s) to increase organ and tissue donation. The IHC will accomplish this by identifying/evaluating potential organ donors, and by offering the opportunity for donation to potential donor families with the desired result of authorization for donation. This position will be responsible to facilitate and increase engagement of healthcare professionals to promote organ and tissue donation in the facilities they serve.
**SPECIFIC RESPONSIBILITIES:**
**Identification of Potential Organ Donors and Referral Response**
+ Rounds daily on clinical floors and works with health care team members to identify potential organ donors.
+ Provides on-site response and coordinates organ referrals during scheduled work hours.
+ Communicates FLDRN plans regarding referrals, including notifying attending physicians and conducting team huddles.
+ May help determine medical suitability for organ donation by obtaining laboratory studies, medical record review, and obtaining med/social history.
+ Communicates case updates with FLDRN team (Medical Director, AOC, Charge, OPC, FS, HD, etc).
**Referral Management** (prior to authorization for donation)
+ Communicates with physicians and other health care team members regarding open referrals to obtain information regarding each patient’s hospital course and next of kin’s understanding of the patient’s condition.
+ In consultation with FDLRN team, consults and collaborates with medical staff to provide optimal medical management of potential donors to maximize organ suitability for transplantation.
+ Supports families/legal next of kin (LNOK) of potential organ donors by helping to facilitate therapeutic interactions and interventions.
+ Works with patient care teams to maintain open communications relating to end of life care and decisions of potential donors (huddle process).
+ Leads the discussion with patient’s care team to determine the plan to approach the family/LNOK and offer the opportunity of organ and tissue donation.
+ Serves as a donation expert and official requestor of donation, and requests authorization from family/LNOK for organ and tissue donation, or provides notification of the patient’s first-person authorization status and FLDRN’s plan to honor the individual’s decision.
+ Provides hand-off to FLDRN clinical and family services teams after authorization.
**Hospital Development**
+ Develop strong working relationships and knowledge of the administrative and internal structures within assigned hospital(s) to help create a positive culture of donation and drive donation outcomes.
+ Responsible for providing FLDRN sponsored professional education and in-service programs within assigned hospital(s) for the nursing, medical and ancillary staff.
+ Collaborates with hospital leadership to develop an annual strategic donation plan to achieve mutually agreed upon goals.
+ Responsible for reviewing medical records in assigned hospital(s) for appropriate referral or case follow-up.
+ Performs post donor follow-up and after-action reviews, as well as provides data reports and donation outcomes to donor champions and identified hospital staff.
+ Investigates and responds to reports of hospital or FLDRN process breakdowns that impact donation.
+ Collaborates with internal FLDRN departments to optimize its partnership with the assigned hospital(s).
**Communication & Documentation**
+ Completes and documents all appropriate notes in FLDRN’s EMR (iTransplant) as required, including referral information, huddles, referral follow-up, consent/authorization for donation.
+ May assist with communication between FLDRN and hospital departments related to organ recovery activity, such as medical examiner/coroners and/or pathologists as appropriate.
+ Provides additional support needed to move donation process forward.
+ Completes all FLDRN paperwork associated with local donor referrals, organ donors accurately and in a timely manner.
+ Keeps current on existing FLDRN clinical policies and procedures
+ Demonstrates a caring and courteous attitude at all times, represents FLDRN in a professional and positive manner; demonstrates regard for the dignity and respect of all patients, donor families and other agencies.
+ Maintains the confidentiality of information related to patents, donor families and other agencies
+ Upholds attendance and punctuality to ensure that the hospital or FLDRN are operated in an efficient and effective manner.
+ Works to promote and participate in a team approach with other staff members in order to succeed with FLDRN goals.
**Additional Responsibilities**
+ Attends mandatory continuing staff education and required meetings.
+ Maintains updated knowledge of OPTN/UNOS policy and other regulations.
+ Participates in special events related to FLDRN objectives, i.e. Donate Life Month, family support groups, and any other activities identified.
+ Serves as liaison with designated groups involved in organ/tissue donation in our service area.
+ Assists and supports the development of abstracts and research projects.
**REQUIREMENTS:**
+ Bachelor’s Degree, Licensed Registered Nurse, or Allied Health Professional required
+ Minimum 3 years relevant clinical experience; or hospital support/administration, marketing, sales, customer service, public relations; or an equivalent combination of education and experience required.
+ Two to three years of experience in Critical Care Nursing desired or previous experience with Nursing Leadership/Management preferred.
+ Previous Organ Procurement Organization experience in hospital development, clinical or family services desired.
+ Must possess excellent communication, critical thinking and creative problem-solving skills, as well as, demonstrate a high level of maturity, stamina and self-motivation. .
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $53,500 - $74,900 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Clinical Response Coord2024-01-12T21:38:08-05:00https://universityofrochester-veterans.jobs/81BA60280B734ADFA22B43757498036C26GENERAL PURPOSE:
The Clinical Response Coordinator (CRC) of Finger Lakes Donor Recovery Network is responsible for handling referral triage calls, import organ offers from other OPO's for patients listed on the local transplant list, performing timely on-site response to donor referrals at area hospitals and evaluating potential organ and tissue donors for suitability. The CRC will review relevant clinical information with ICU medical staff to determine care plan, neurological and hemodynamic status and communicate all assessments with Charge OPC/Administrator on Call (AOC). The CRC may occasionally speak with potential donor families and obtain authorization, complete medical/social history and obtain appropriate bloods specimens for testing according to UNOS/OPTN policy. The CRC may coordinate Operating Room procurement of organs and tissues from potential donors. This position is on-call for 15 days per month that includes 2 on-call weekends.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Answers calls to screen and respond to organ donor referrals. Travels to donor hospitals to assess and evaluate potential organ donors. Determines medical suitability for organ and/or tissue donation through laboratory studies, medical record review and physical assessment.
+ Arranges for transportation (ground and air) of import organs and local and visiting surgical teams to travel to the donor hospital or imports.
+ Completes all FLDRN paperwork and all information in iTransplant associated with local donor referrals, organ donors, organ import offers and imported organs accurately and in a timely manner. Resolves documentation issues as identified by quality assurance deportment for post donor follow up.
+ Completes authorization forms, obtains a Donor Risk Assessment Interview (DRAI) once willingness to donate is identified and begins working on obtaining appropriate bloods.
+ Provides guidelines to maintain donor potential and stability in accordance with FLDRN protocols to optimize organ function. Provides appropriate medical information regarding potential donor¿s organ function to personnel at designated transplant center(s) according to the OPTN/UNOS match run list. Complies with OPTN/UNOS, New York State and FLDRN organ allocation policies.
+ Responds to the OR to complete paperwork tasks such as operative notes and medical examiner forms for completion by the procuring surgeons as needed.
+ Coordinates and communicates with all ancillary services related to recovery activity, such as medical examiner/coroners and/or pathologists as appropriate.
+ Attends clinical meetings and joint staff meetings as scheduled.
+ Other duties as assigned.
**QUALIFICATIONS:**
1 year post high-school education required. 1 year of experience in a clinical or allied healthcare setting required or equivalent combination of education and experience; Clinical or hospital experience in ICU, pre hospital, Emergency Room and Critical care experience ACLS, TNCC preferred. Required knowledge, skills and abilities: Effective communication and presentation skills; Ability to manage complex tasks and coordinate multiple time sensitive responsibilities; Critical thinking and detailed oriented with the ability to practice with a high degree of self-directed and self-motivated manner; Must be on call 15 days per month, including 2 weekends. Certified Procurement Transplant Coordinator (CPTC) conducted by the American Board for Transplant Certification (ATBC) after 2 years preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $49,500 - $69,300 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Wilmot Cancer Center Clinic RN - Registered Nurse, Level IIRegistered Nurse-Level II2024-01-12T21:38:06-05:00https://universityofrochester-veterans.jobs/2F8B6C2EEC414811AF791E752F2C810526Responsibilities
The Wilmot Cancer Center clinic is looking for a Registered Nurse with a passion for oncology to specialize in our outpatient practice. Oncology experience preferred; 1-year acute care experience with a desire to learn required. The RN will be working closely with the attending physician and APP to manage complex oncology/hematology patients in a compassionate environment. Responsibilities include assessment, care coordination, symptom management, education, and emotional support. This individual will require strong interpersonal and communication skills, autonomous decision making, and have excellent assessment and time management skills. We are committed to providing an orientation experience for all new hires so they are comfortable and confident in the care we provide to our patients.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.00 - $42.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position, straight days with flexible start times; 4 days per week. No weekends, holidays or on-call.(USA-NY-Rochester) Laboratory Technician IV (S)2024-01-11T21:38:11-05:00https://universityofrochester-veterans.jobs/E0DA2968DDF240D29716BFD07F622A1B26GENERAL PURPOSE:
In accordance with broadly-outlined objectives, requirements and approaches, the technician plans and conducts technical procedures, non-routine and complex in nature. The technician will lead translational research activities involving imaging and staining of immunohistochemistry samples, flow cytometry, genotyping, and other laboratory techniques. Their focus will be on the molecular mechanisms of experimental arthritis, skin fibrosis, vascular dysfunction, and rheumatoid arthritis / scleroderma pathogenesis, under the direct supervision of the PI and/or Sr. Researchers
**JOB DUTIES AND RESPONSIBILITIES:**
+ Histology. Plans and performs experiments requiring a high degree of skill and training on immunohistochemistry, immunostaining, imaging and tissue histology study. Utilizes laboratory equipment including fluorescence microscope, slide scanners, micropipettes, and oven. Will assist with acquiring samples and processing sections as needed. Keep track of and organize histology samples. Produces data tables and figures for research papers and presentation and reviews the draft material for content, organization, clarity, grammar and style.
+ Flow cytometry. Plan and execute sample collection, preparation, and flow cytometry following provided protocol. Make recommendations regarding Modifying/revising protocol as needed with Sr. Researcher. Utilize flow cytometry core facility for multi-parameter flow cytometric data collection. Performs moderate to complex analysis and calculation of data; interprets and makes recommendations. Produces data tables and figures for research papers and presentation and reviews the draft material for content, organization, clarity, grammar and style.
+ Genotyping. Plan and perform genotyping of the animal colonies. Genotyping will be done by using techniques requiring a high degree of skill and training such as tissue digestion, PCR, gel electrophoresis, cryo-embedding of tissue samples, and fluorescence imaging of histology slides. Communicate with either the PI or Sr. Researcher in the lab the results. Help with managing the animal colony as needed.
+ In vitro work. Help with cell culture by changing media, passaging cells, and checking cell culture equipment operation. Let Sr. Researcher know if any of the cell culture equipment is not operating properly.
+ Lab maintenance and Equipment. Keep track of lab supplies and inform the lab manager when in need of ordering more supplies. Autoclave lab items as needed. General lab upkeep. Ensure compliance with Environmental Health and Safety and Training for Research Laboratory Personnel. Oversee equipment maintenance (including centrifuges, incubators, tissue culture hoods, PCR machines, plate reader, and micropipettes) and train individuals in use of equipment.
+ Provides technical oversight to lower-level research students. Coordinates the training and performance of lower-level students. Inspects completed work and assures quality and compliance of standards and specifications. Educates on the monitoring and sampling of equipment; may train staff and identify technical training needs
+ Works closely with Principal Investigator and other research staff to modify or develop new procedures and policies. May monitor a lab budget, working closely with division administrator and senior accountant and attending monthly ledger review meetings
Other duties as assigned. E.g. daily monitoring of experimental mice.
**QUALIFICATIONS:**
+ High School diploma or GED required
+ Associates degree in Health Science, Biology, Chemistry or other science related field of study preferred
+ 5 years of experience with performing basic sampling, monitoring or research activities; compiling and collecting data and preparing reports required.
+ or equivalent combination of education and experience required
+ Excellent organizational, interpersonal and communication skills, including written communication preferred.
+ Previous experience with animal work, histology, flow cytometry, and/or biochemistry is preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $26.44 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Dental Access Rep III2024-01-11T21:38:10-05:00https://universityofrochester-veterans.jobs/BDAA43D4490D4C7186A0AF34549992E426GENERAL PURPOSE:
Performs functions associated with patient information processing for dental visits. Completes the tasks of reception, registration, charge reconciliation, appointment scheduling, telephone encounter management, processing of referrals and pre-determination of benefits, and medical and dental insurance verification. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients' special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
3. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity.
4. Appointment Scheduling: Schedules new and return visits using the electronic medical record, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient¿s needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. Collect patient payments, prepare end of day deposits and reconcile any discrepancies.
5. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
6. Insurance Management: Initiates insurance preauthorization, verification, and/or service authorization in advance of treatment through review of dental insurance benefits and requirements. Maintains working knowledge of various insurance policies and regulations.
7. Referrals: Processes all internal and external referrals, prioritizing referrals based on department policies. Employs tracking mechanism to ensure referral approvals and appointments are obtained in a timely manner
**QUALIFICATIONS:**
High School diploma required. 1 year of related work experience in an administrative office or customer service field required or an equivalent combination of education and experience; Medical terminology experience preferred. Preferred knowledge, skills and abilities: Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.50 - $22.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Call Ctr Representative2024-01-11T21:38:10-05:00https://universityofrochester-veterans.jobs/DBC24FD5D7E34EBB88A50371E6E8C04D26GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
2. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
3. Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
4. Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
5. Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.00 - $23.40 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Crisis Specialist, Psychiatry2024-01-11T21:38:10-05:00https://universityofrochester-veterans.jobs/A0E2DBA23955486AA5F40EBD595A60BC26GENERAL PURPOSE:
Functions as a member of Strong Memorial Hospitals inpatient psychiatric and CPEP units serving complex mentally ill patients in crisis within the hospital in support of a therapeutic milieu. The Crisis Specialists round the psychiatric units providing support to patients through reassurance, validation and engagement in order to assist them in maintaining or reestablish emotional control with the intention of reducing the need for Public Safety support within the units.
**SPECIFIC RESPONSIBILITIES** **:**
**Support mentally ill** **patients** **in crisis within the** **Psychiatric** **units at Strong Memorial** **Hospital.**
+ Provides patients with engagement through discussion, activity and availability to support them in establishing emotional well-being
+ Proactively recognize moments of stress for the patients and provide additional support in order to help maintain a therapeutic environment.
+ Support patient wellbeing through monitoring self-care tasks, support in difficult conversations and attendance during court hearings
+ Assist patients to ensure there is clear understanding of the patient's needs, as well as the expectation of safe behaviors on the unit to ensure a safe milieu.
+ Monitor/ensure safe transport of patients from the emergency to inpatient setting.
+ Manages time in order to provide support to multiple psychiatric units within the day.
**Crisis Specialists are notified when there is a crisis or warning signs of crisis noted by other providers.**
+ Crisis Specialists respond to CPEP and/or the inpatient psychiatric units to support the de-escalation of patients, by providing patients with emotional and tangible support to regain behavioral control
+ The CrisisSpecialists provide reassurance, validation and support within understanding of being trauma informed and person centered in their approach.
+ Communicates with unit staff and Department of Public Safety as necessary to provide unified support of the patient in psychiatric crisis and to ensure a safe milieu.
+ Engage in physical interventions under digression of nursing staff to ensure patient and staff safety within the psychiatry setting.
**Crisis** **Specialists** **engage in** **crisis** **debriefing** **with patients and staff following the interaction.**
+ Crisis Specialists ensure follow up communication is constructive, understandable, learning focused and relationship restorative with the patient.
+ Communicate to determine how situations can be avoided or resolved more efficiently in the future. Debriefing that cannot take place with the supporting team takes place with the Director of the Crisis Specialists.
**Documentation:**
+ Crisis Specialist track their day by logging info learned on patient’slikes, dislikes, coping skills and best approaches in supporting the patients.
+ Track time spent and supports provided
**Training:**
+ All Crisis Specialists must complete CPI training provided by Crisis Stabilization Team Director within 3 months of hire
+ Attend monthly staff meetings and trainingsprovided
+ Orient and train new staff on unit preferences and routine
Other duties as assigned
**REQUIREMENTS** **:**
+ Associate's degree in a health-related field required
+ 2 years of experience in human services required
+ Experience in a psychiatric crisis or emergency setting preferred
+ or equivalent combination of education and experience required
+ Ability to speak Spanish, Vietnamese or be fluent in American Sign Language preferred
+ Must possess a valid New York State Driver’s license and a satisfactory driving record required
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.50 - $ 24.05 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) ED Observation / Transition Unit - Licensed Practical Nurse 2 Inpt2024-01-11T21:38:08-05:00https://universityofrochester-veterans.jobs/3532B1B308A447FEB3EEC24D552AC44D26Responsibilities
Exciting opportunity to work with ED Leadership on a 24-bed observation/transition unit. One-year recent acute med/surg experience preferred. Flexibility, enthusiastic and willing to care for a varied patient population in a changing environment! Effective communication skills are essential.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.50 - $34.45
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Emergency Nursing
**Full/Part Time:**
**Schedule:** FT/PT positions available. D/E/N, 8- & 12-hour shifts, weekends and holidays per unit policy.(USA-NY-Rochester) UR Sleep Medicine: Ambulatory Care - Assistant Nurse Manager2024-01-11T21:38:08-05:00https://universityofrochester-veterans.jobs/416353AF4B7B4676BDEF4BEEC5D383E626Responsibilities
We are looking for an Assistant Nurse Manager to join our growing multidisciplinary team. The ANM will have an integral role in day-to-day operations by promoting excellent practice standards, mentoring and engaging staff, and assisting others with performance improvement initiatives, safety & regulatory compliance and review/update orientation materials. We are looking for a leader with strong communication and interpersonal skills, strategic problem-solving ability with an openness to change as we support and grow a culture of inclusivity. They will work collaboratively with all members of the healthcare team as we provide ever-better patient care in our outpatient clinic, robust telemedicine cohort, home sleep testing set-ups, and in-lab sleep testing. Required: A minimum of 3 years of RN experience, and a BSN or matriculation in a BSN program.
**Qualifications**
Requires a BSN or matriculation in a BSN program from an accredited Nursing Program and an active New York State license in good standing. Applicants will have a minimum of 5 years or RN experience. This position is a member of the unit/service leadership team, demonstrates the ability to develop standards of care, unit/service goals, and objectives, and provides consultation and expertise in delivering patient care.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $40.25 - $56.35
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available(USA-NY-Rochester) Primary Care Network (Hornell/Bath NY) - Nurse Practitioner/Physician Assistant2024-01-11T21:38:08-05:00https://universityofrochester-veterans.jobs/6D5AEA4D274A470B83AE6008E814071226Responsibilities
Exciting opportunity to join a busy Family Medicine medical practice in the Hornell & Bath, NY area and become part of an interdisciplinary team that provides patient care utilizing the Patient Centered Medical Home model.
Responsibilities include: evaluation and management of acute/chronic illnesses, ordering/interpreting/communicating diagnostic tests and results, complete physical exams, Wellness visits, hospital/ED follow-ups and Transitional Care Management, collaboration with network based physicians and medical team regarding patient care, facilitating appropriate referrals to specialists or community-based agencies, opportunities for office based procedures, patient education/counseling intended to maintain or restore physical/emotional health and function, and educational support for various learners consistent with the goals of the UR teaching institution. Ultimately, the APP will have the opportunity to establish a team supported patient panel.
Excellent communication and collaboration skills are essential with the ability to exercise independent judgement and initiative. The candidate must have completed NYS NP/PA certification along with licensure and have applied for DEA registration prior to hire/start date.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:** FT position available, M-F, 40hrs per week, daytime hours.(USA-NY-Rochester) Radiation Oncology - Family Nurse Practitioner/Physician Assistant2024-01-11T21:38:07-05:00https://universityofrochester-veterans.jobs/1FFCE5DE90954DE8A796BAFFB27A982726Responsibilities
An opportunity to work in collaboration with the Radiation Oncology Medical Faculty and APP’s in provision of clinical care for patients undergoing treatment for cancer at University of Rochester. The team seeks a good decision-maker, with proven success in making timely decisions. This person must be able to work effectively in fast-paced outpatient environment dealing with a wide range of diseases. The APP will care for patients undergoing radiation treatment or recovering from treatment, with diseases including, but not limited to, neurologic, head and neck, thoracic, GI, GU, and pediatric malignancies. The APP must be adept at planning and prioritizing work. Must be flexible in their approach and demeanor in order to align with the shifting demands of evolving circumstances. Responsibilities include direct patient care including evaluation and management of acute illness and chronic symptom management, follow-up, coordination of services, and patient and family education. The APP will be working collaboratively with our Radiation Oncology teams. Involvement in clinical trial accrual. Serves as clinical liaison between faculty, APP’s, Residents and administration. Participates in department meetings relevant to clinical duties. Excellent communication skills with proven ability in exercising independent judgment and initiative. The APP will participate in the education of learners (students, Residents and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Cancer Center
**Full/Part Time:**
**Schedule:** FT position available, primarily days, 8-hour shifts(USA-NY-Rochester) Wilmot Cancer Institute at Webster - Registered Nurse-Level II2024-01-10T21:48:16-05:00https://universityofrochester-veterans.jobs/AA9B2424E8224084B6652ABF462C92C726Responsibilities
Recent acute care experience required; hematology/oncology or bone marrow transplant experience preferred. This position will have a primary assignment in the infusion room and with the expectation to cross cover into clinic as needed with appropriate training provided. Responsibilities include: chemotherapy administration, blood product administration, central line care, care coordination, and patient education. Must possess strong interpersonal and communication skills, be autonomous in decision making, and have excellent assessment skills. Seeking a flexible, team focused professional to join our progressive unit.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.00 - $42.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position available. Primarily weekdays with weekends and holidays per unit policy(USA-NY-Rochester) Cardiac Cath/EP Lab Holding Area - Registered Nurse - Level II2024-01-10T21:48:15-05:00https://universityofrochester-veterans.jobs/798AA3977F74487384687FB07306D5B926Responsibilities
Join an exciting professional multidisciplinary team involved in the care of patients with cardiac and vascular conditions. Our fast-paced expanding fields include the treatment of patients with vascular, electrical conduction, coronary diseases, and structural heart diagnosis. Responsibilities include providing direct patient care and procedural support in acute and non-acute situations. We provide dynamic pre and post procedure care as well as PACU recovery. Benefit of shift flexibility with minimal off shift requirements. Critical care experience or applicable medical/surgical experience required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 34.50 - $ 44.85 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Cardiovascular Nursing
**Full/Part Time:**
**Schedule:** FT/PT positions available. Primarily week days with some late and night responsibilities.(USA-NY-Rochester) WCC7- Oncology - Care Coordinator - RN 3, Inpatient2024-01-10T21:48:13-05:00https://universityofrochester-veterans.jobs/0C4F4EB92C2B427C92EB0309179CFE6A26Responsibilities
Seeking someone with effective communication skills who is highly motivated, organized and who can facilitate and coordinate daily discharges in conjunction with the whole interdisciplinary health care team. Will perform as a liaison with the hematology-oncology teams and work to formulate discharge plans, identify and remove barriers to discharge, and update bedside nurses with plans on a unit that is high volume and fast paced with complex discharge needs. Position could also include charge/patient care responsibilities as needed.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $37.70 - $49.91
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position available, 40 hours/week; four 10hr shifts, holidays and weekends per unit policy.(USA-NY-Rochester) Laboratory Technician II (S)2024-01-09T21:38:10-05:00https://universityofrochester-veterans.jobs/F118385A40EC4703B26BFF86210C686C26POSITION SUMMARY:
_The individual will be part of a research team working to understand the biology of acute myeloid leukemia using cutting edge technologies._ Duties will include laboratory work related to molecular and cellular biology in the fields of stem cell biology and cancer biology, with a focus on hematological disorders. The individual will perform a variety of moderately complex laboratory experiments. Position requires excellent organizational skills and attention to detail. College level training in cellular and/or molecular biology are desirable. Initially, this individual will perform assignments working with regular supervision from the Project Director or the designee. Over time, this individual will develop independence in planning and performing experiments. – This position is uniquely suited as a launching point for research (PhD) or medicine (MD), and enables entry into a future career in cancer and stem cell biology (both academia and industry).
**Procedures performed:**
Stem cell culture procedures and genetic manipulation of cells (including retro- and lentiviral techniques). RNA isolation and RT-QPCR, protein isolation, gel electrophoresis, flow cytometry, immunofluorescent analyses and animal husbandry.
**TYPICAL DUTIES:**
+ Perform routine cell culture of primary bone marrow derived hematopoietic cells.
+ Perform assays involved in the functional characterization of normal and abnormal hematopoietic progenitors including: use of flow cytometry to monitor HSC and blood cell progenitors in vivo, bone marrow transplantation assays, intraperitoneal and subcutaneous injections, tail and submandibular bleedings, etc.
+ Genotyping and maintenance of mouse strains under PI supervision.
+ Maintains detailed lab journal. Records and calculates results. Presents data in prescribed formats.
+ Uses input from PI and lab members to trouble shoot experiments and equipment malfunctions. Independence in problem solving is highly encouraged.
+ Performs general laboratory duties such as preparing reagents and re- stocking supplies and maintenance of cryopreservation systems. Helps to ensure laboratory compliance for biosafety, EHS and fire inspections.
Other job duties and tasks as assigned.
**QUALIFICATIONS:**
+ Associate’s degree in appropriate discipline required.
+ Or equivalent combination of education and experience required.
+ Highly motivated, ability to multitask, good organizational abilities, and ability to work well as part of a team.
+ Preferred experience in the field of molecular and cell biology, including sterile technique and tissue culture methodologies. Strong interpersonal and communication skills, including written communication.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $15.38 - $21.54 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Crisis Specialist, Psychiatry2024-01-09T21:38:10-05:00https://universityofrochester-veterans.jobs/E6E193D7F33144AD903DB51EC850622D26GENERAL PURPOSE:
Functions as a member of Strong Memorial Hospitals inpatient psychiatric and CPEP units serving complex mentally ill patients in crisis within the hospital in support of a therapeutic milieu. The Crisis Specialists round the psychiatric units providing support to patients through reassurance, validation and engagement in order to assist them in maintaining or reestablish emotional control with the intention of reducing the need for Public Safety support within the units.
**SPECIFIC RESPONSIBILITIES** **:**
**Support mentally ill patients in crisis within the Psychiatric units at Strong Memorial Hospital.**
+ Provides patients with engagement through discussion, activity and availability to support them in establishing emotional well-being
+ Proactively recognize moments of stress for the patients and provide additional support in order to help maintain a therapeutic environment.
+ Support patient wellbeing through monitoring self-care tasks, support in difficult conversations and attendance during court hearings
+ Assist patients to ensure there is clear understanding of the patient's needs, as well as the expectation of safe behaviors on the unit to ensure a safe milieu.
+ Monitor/ensure safe transport of patients from the emergency to inpatient setting.
+ Manages time in order to provide support to multiple psychiatric units within the day.
**Crisis Specialists are notified when there is a crisis or warning signs of crisis noted by other providers.**
+ Crisis Specialists respond to CPEP and/or the inpatient psychiatric units to support the de-escalation of patients, by providing patients with emotional and tangible support to regain behavioral control
+ The Crisis Specialists provide reassurance, validation and support within understanding of being trauma informed and person centered in their approach.
+ Communicates with unit staff and Department of Public Safety as necessary to provide unified support of the patient in psychiatric crisis and to ensure a safe milieu.
+ Engage in physical interventions under digression of nursing staff to ensure patient and staff safety within the psychiatry setting.
**Crisis Specialists engage in crisis debriefing with patients and staff following the interaction.**
+ Crisis Specialists ensure follow up communication is constructive, understandable, learning focused and relationship restorative with the patient.
+ Communicate to determine how situations can be avoided or resolved more efficiently in the future. Debriefing that cannot take place with the supporting team takes place with the Director of the Crisis Specialists.
**Documentation:**
+ Crisis Specialist track their day by logging info learned on patient’s likes, dislikes, coping skills and best approaches in supporting the patients.
+ Track time spent and supports provided
**Training:**
+ All Crisis Specialists must complete CPI training provided by Crisis Stabilization Team Director within 3 months of hire
+ Attend monthly staff meetings and trainings provided
+ Orient and train new staff on unit preferences and routine
**Other duties as assigned**
**REQUIREMENTS** **:**
+ Associate's degree in a health-related field required
+ 2 years experience in human services required
+ Experience in a psychiatric crisis or emergency setting referred
+ or an equivalent combination of education and experience required
+ Must possess a valid New York State Driver's license and a satisfactory driving record
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.50 - $ 24.05 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Lab Clin Supt Tech II2024-01-09T21:38:09-05:00https://universityofrochester-veterans.jobs/A954F3EB1C3F4730B6F457375586A4DD26POSITION SUMMARY:
Under the supervision of the section Supervisor and with specific direction from the Lead Tech, this position has primary responsibility for the pre-analytical processing of patient specimens that are delivered to the laboratory 24 hours per day, 7 days a week. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of Medical Technology. Enters and edits patient demographics in the laboratory and hospital computer systems. Receives, prioritizes, accessions and distributes clinical specimens to appropriate laboratory sections in order to meet turnaround times designated by the department. Processes specimens appropriately in order to maintain specimen integrity. Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from the Clinical Support Tech III or Clinical Support Tech IV in the absence of the section Supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre-analytical laboratory automation system as applicable per laboratory section.
**JOB RESPONSIBILITIES** **:**
1. **Sample Management (30%)**
+ Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
+ Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
+ Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
+ Tracks and receives batches, verifying receipt of specimens.
+ Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
+ Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
1. **Patient Registration and Specimen Log-in (30%)**
+ Registers patient information into HIS (Hospital Information System).
+ Identifies special registration (i.e. client Bill, research).
+ Identifies and registers patient billing information.
+ Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
+ Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
1. **Administrative Support (20%)**
+ Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
+ Answers questions from specimen collection locations regarding transport and minimum volumes.
+ Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
+ Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
+ Scans requisitions into the scanning system confirming readability and keywords.
+ Participates in Quality Assurance data collection as required.
1. **Lab (Technical) Support (20%)**
+ Assists technologists in the pre-analytical processing of select tests including the centrifugation, separating and storing of samples.
+ Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
+ As applicable, loads continuous blood culture system or pre-analytical automation system for sample processing and preparation.
+ Takes temperatures and monitors environment (C02/humidity) of rooms and equipment.
+ Works with technical team and Supervisors to trouble shoot out of range conditions and documents the results as part of the laboratory’s quality control guidelines.
1. **Performs other responsibilities and projects as assigned.**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Associate’s degree or some college level course work in science or a related discipline; or an equivalent combination of education, experience or certification. Customer service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.67 - $25.20 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**(USA-NY-Rochester) Ambulatory Pediatrics AC6 - Registered Nurse-Level II2024-01-09T21:38:09-05:00https://universityofrochester-veterans.jobs/B88EF5D0BD9446D980E80714366AC80626Responsibilities
Ambulatory Pediatrics is seeking a team oriented yet independent pediatric nurse to join our multidisciplinary team. This is a fast paced environment providing family centered care within a variety of outpatient clinic settings including primary care and specialty care. Nurse must have 2-3 years pediatric nursing experience, preferably outpatient or community health based. Requires excellent problem solving, prioritization, and communication skills. Must be flexible to adjust to the changing needs of all of our ambulatory care areas. Telephone Triage, IV, phlebotomy, and charge nurse skills preferred but not required. American Sign Language or Spanish fluency preferred but not required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.00 - $42.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT (40 hrs) position available; mostly days with some late shifts and occasional Saturdays.(USA-NY-Rochester) Physician Support Specialist - CC2024-01-08T21:43:08-05:00https://universityofrochester-veterans.jobs/8160296A505845A0B4609919AB56A5BD26GENERAL PURPOSE:
Using independent judgment and initiative, the Administrative Secretary to Cardiology physicians performs routine and non-routine duties of a highly confidential nature. Duties will include coordination of patient care, teaching and research activities. The position reports directly to the Office Manager and will also work in collaboration with the, Administrator II, Nurse Manager, Medical Director and health providers. The incumbent will apply University policies, procedures and privacy standards in the performance of all duties.
**RESPONSIBILITIES:**
+ Schedule procedures, appointments and ancillary tests with input from physicians and other health care personnel. Provide patients with procedure descriptions and special instructions as necessary. This requires the ability to evaluate medical information provided, to provide answers to questions asked by patients and to clarify information as needed for other areas. Responsible for ensuring test results are received, reviewed and appropriately filed. Work closely with Cardiology scheduling team in coordinating provider schedules with non-clinical commitments. Coordinate patient information; entry of data into eRecord and Cadence databases as necessary.
+ Support for Nurse Practitioners and other health care professionals responsible for delivery of patient care.
+ In a professional manner, assess and appropriately triage calls; gather information, evaluate callers concerns and refer to physicians or other health care personnel to address. Must possess the ability to determine which questions should appropriately be addressed by physicians or other health care providers. Respond to callers independently and follow-up to be sure customers are satisfied that requests were handled in a timely fashion.
+ Manage/monitor in-baskets/workque on a daily basis to ensure referrals, appointments, telephone encounters and all related activities are completed and accurate; communicate any discrepancies back to clinical support and/or provider for clarification. Review of AVS (After Visit Summary) when necessary. Template management/office schedules for multiple providers
+ Acts as liaison for contacts to area physicians to facilitate securing of new referrals for Cardiology providers. Provide Administrative support to include: preparation and distribution of correspondence and reports; preparation of faculty medical school and hospital appointment paperwork as requested. Prepare and process clinical research-related abstracts, manuscripts, and other correspondence. Compile data and create materials for teaching activities and presentations. Respond to general inquiries; process mail; compose, type and distribute correspondence; maintain files; schedule meetings and manage calendars.
+ Contributes to operations including supply maintenance, and opening and closing of facility as needed. Ordering of supplies through workday/P2P. In the absence of office manager, solves operational problems and provides direction to coworkers. Cross-coverage in shared clerical office; special projects and other responsibilities as assigned.
+ Possesses the knowledge, skills, and abilities to support the Medical Records department as needed.
Other duties as assigned
**QUALIFICATIONS:**
+ High school diploma or equivalent required
+ Associates degree in Medical, Secretarial, billing or related field preferred
+ Minimum of 2 years of relevant experience required
+ 1 year of leadership experience preferred;
+ or equivalent combination of education and experience required
+ Demonstrated customer service skills required
+ Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) CT Technologist - Strong West2024-01-08T21:43:07-05:00https://universityofrochester-veterans.jobs/427C0DA667CB4896B4DE775729B61C5226POSITION SUMMARY:
Performs CT exams by following and verifying referring provider orders and remaining in compliance with the Imaging Sciences department and all governing bodies.
**SUPERVISION AND DIRECTION EXERCISED:**
Please refer to the Career ladder
**MACHINES AND EQUIPMENT USED:**
CT scanners- Philips Brilliance 16, 64, iCT (256), Ingenuity (128), and Siemens Flash. Medrad Injector- Stellant Computers with general office products, database management software, Patient Tracking systems and post processing software. Patient Insta-Dose: osure, POCT instrumentation for pregnancy and creatinine
**TYPICAL DUTIES:**
1. Identifies patient service requirements
2. Educates patients/families regarding procedure and/or treatment to be performed.
3. Prepares patient for radiological/CT procedures by positioning patient; adjusting immobilization devices; moves equipment into specified position; adjusts equipment controls to set exposure factors.
4. Performs procedures by following and verifying referring provider orders.
5. Applies learned methodologies according to established policy and procedures.
6. Produces high quality images and prepares/presents them with other pertinent patient information for timely interpretation.
7. Prepares and maintains accurate documentation. Maintains production and quality of CT images by following established standards, orders, protocols and procedures
8. Practices radiation protection techniques (ALARA), using beam restrictive devices, patient shielding, and knowledge of exposure factors and automatic exposure controls.
9. Performs and evaluates equipment quality control measurements.
10. Troubleshoots and notifies appropriate personnel to maintain equipment performance.
11. Maintains a safe environment for patients, personnel, and visitors. Adheres to safety policies.
12. At an advanced level, may train new employees or lead day to day work activities.
**QUALIFICATIONS:**
Completion of formal training in an approved School of Radiologic Technology. Maintains current NYS licensure and ARRT certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**CAREER LADDER** -Three bands which are differentiated by level of independence, supervision required, ability to precept new employees in the use of all equipment, and the ability to lead and meet established departmental goals.
Band One: Non- certified CT technologist - Technologists new to the CT Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. Is responsible for performing I-stats, pregnancy tests, starting IVs, scanning patients in a safe and efficient manner, Injecting IV contrast, preparing oral contrast, completing all associated paper and computer work, and discharging the patient from the CT department with appropriate post CT instructions.
Band Two: Certified CT Technologist = With minimal supervision is responsible for performing I-stats, pregnancy tests, starting IVs, scanning patients in a safe and efficient manner, Injecting IV contrast, preparing oral contrast, completing all associated paperwork and computer work, and discharging the patient from the CT department with appropriate post CT instructions. Additional duties may include working on special projects, such as new equipment evaluations and assisting in the design of areas where clinical equipment will be installed, or assignment to departmental committees.
Band Two requires a minimum of 18 months of progressively responsible professional work experience as a specialist in Computed Tomography in a clinical or hospital environment with at least 6 months dedicated to the URMC Imaging Sciences Department, certification in Computed Tomography, and capable of performing all CT related duties.
Band Three: Certified CT Technologist - In addition to the responsibilities of Band Two, serves as a preceptor in the on-boarding of newly hired Technologists directly orienting to equipment, imaging routines and procedures, computer programs and software, as well as departmental and hospital policies. A Band Three technologist is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in the mentoring of existent employees by providing one-on-one assistance in conjunction with the Supervisor. Independently is responsible for performing I-stats, pregnancy tests, starting IVs, scanning patients in a safe and efficient manner, Injecting IV contrast, preparing oral contrast, completing all associated paperwork and computer work, and discharging the patient from the CT department with appropriate post CT instructions.
Select Band Three Technologists may be designated as Leads to support operations on various shifts. Leads may either assist their shift supervisor, or in the absence of a supervisor, determine workflow and staff schedule/assignments. Leads may also provide performance evaluation input to the section supervisor as well as input to CT Management to develop departmental goals and objectives.
Band Three requires a minimum of 4 years of progressively responsible professional work experience as a specialist in Computed Tomography in a clinical or hospital environment with 1 year dedicated to the URMC Imaging Sciences Department preferred. Technologist must be certified in Computed Tomography, and must satisfy the requirements and be capable of performing all duties of a Band Two Certified CT Technologist. Band Three Technologists should also be comfortable operating many of the various platforms that exist within the UR CT environment.
To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the CT manager and CT supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the career bands as a Band Three to serve in a Lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $31.00 - $40.30 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-01-07T11:08:26-05:00https://universityofrochester-veterans.jobs/AEC2BF3B6049448489B5431D363AF13926POSITION SUMMARY:
Under the direction of a licensed nurse, provides patient care by performing basic procedures and selected specialized procedures that contribute to the well being, comfort and safety of patients.
SUPERVISION AND DIRECTION EXERCISED:
None.
MACHINES AND EQUIPMENT USED:
A variety of technical and mechanical apparatus, measuring devices, and analysis and office equipment.
TYPICAL DUTIES:
1. Participates in the delivery of patient care by performing basic and specialized physical and psychosocial interventions as defined by the Patient Care Technician Skill Inventory. Tasks include collecting and recording of specimens and body fluids.
2. Under the direct supervision of a nurse, performs direct patient care affecting the well being, comfort and safety of patients.
3. Performs technical procedures and reports findings to the nursing staff. Tasks include: performing venipuncture for blood samples, performing EKG's, placing electrodes and obtaining telemetry readings.
4. Collects patient data as defined by the Skill Inventory List and documents these data on the appropriate flow sheets.
5. Collects specimens, performs basic tests or sends specimens to appropriate laboratory for analysis per Hospital policies.
6. Attends to patients' environmental needs by straightening belongings, offering comfort measures at the direction of the nurse.
7. Participates in Quality Assurance activities as directed by nurse.
8. Orients patient/family to unit and patient room, and provides copies of Patients' Bill of Rights, as directed by nurse.
9. Performs other duties as assigned by nurse to support unit functioning and patient care delivery.
REQUIREMENTS:
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant; Home Health Aide; EMT; Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
POSITION SUMMARY:
Under the direction of a licensed nurse, provides patient care by performing basic procedures and selected specialized procedures that contribute to the well being, comfort and safety of patients.
SUPERVISION AND DIRECTION EXERCISED:
None.
MACHINES AND EQUIPMENT USED:
A variety of technical and mechanical apparatus, measuring devices, and analysis and office equipment.
TYPICAL DUTIES:
1. Participates in the delivery of patient care by performing basic and specialized physical and psychosocial interventions as defined by the Patient Care Technician Skill Inventory. Tasks include collecting and recording of specimens and body fluids.
2. Under the direct supervision of a nurse, performs direct patient care affecting the well being, comfort and safety of patients.
3. Performs technical procedures and reports findings to the nursing staff. Tasks include: performing venipuncture for blood samples, performing EKG's, placing electrodes and obtaining telemetry readings.
4. Collects patient data as defined by the Skill Inventory List and documents these data on the appropriate flow sheets.
5. Collects specimens, performs basic tests or sends specimens to appropriate laboratory for analysis per Hospital policies.
6. Attends to patients' environmental needs by straightening belongings, offering comfort measures at the direction of the nurse.
7. Participates in Quality Assurance activities as directed by nurse.
8. Orients patient/family to unit and patient room, and provides copies of Patients' Bill of Rights, as directed by nurse.
9. Performs other duties as assigned by nurse to support unit functioning and patient care delivery.
REQUIREMENTS:
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant; Home Health Aide; EMT; Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Insurance Collection Specialist2024-01-07T11:08:25-05:00https://universityofrochester-veterans.jobs/4CC6326DD6E344AFA671CDB5E93C4A0526Responsibilities
**Job Summary**
The Physician Billing specialist is responsible for resolving unpaid or rejected insurance accounts which have not been collected through routine billing. The Physician Billing specialist will follow up with the payers determining the best collection technique, resulting in payment or resolution of the outstanding claim. This role will efficiently and effectively use EPIC and will adhere to documented policies and procedures related to billing guidelines.
**Key Functions and Expected Performances**
With general direction of the Manager and with latitude for initiative and judgment:
**20%** Maintains and exercises thorough knowledge of third party billing requirements and insurance regulations to review and follow up on unpaid insurance claims bringing about prompt payment of all outstanding receivables.
**20%** Initiates task completion in EPIC by review of the invoice and determine invoice resolution by phone calls, correction of a claim – rebilling, investigation of medical documentation, addition of a modifier, claims appeal, etc. Prioritizes account work efficiently and effectively.
**20%** Communicates any missing/incomplete information to providers and department administrative support staff to ensure accurate billing prior to charge entry. Communicates with insurance representatives through telephone calls, payer website, and written communication to ensure accurate processing of claims.
**20%** Follows up on ‘non-routine’ denied accounts through review of remittances (EOBs), insurance correspondence, rejections received thru daily electronic and claims submission, etc. Researches claims, identifies problems and takes appropriate action to assure claim resolution.
**10%** Mails paper claims with appropriate attachments when needed (insurance EOB, medical records, etc.). Processes Medicaid claims thru ePaces. Ensures additional documentation and/or information is provided for claims processed thru iHCFA, Claim Logic, CBAS, ePaces, etc. ensuring claims are billed without error.
**5%** Prepares reports for management to document recurring problems and identifies the source of reimbursement delays. Works closely with management to ensure effective communication to resolve invoice payment delays.
**5%** Completes special projects as assigned.
**Qualifications:**
+ Required:
1. Associates degree and 2 years of professional medical claims billing and collecting experience.
OR
Certification obtained from a nationally accredited billing program, i.e.: CMBS (Certified Medical Billing Specialist).
+ Preferred:
1. Experience working with the EPIC system.
2. Strong knowledge of physician/professional fee billing or consumer collections experience; or an equivalent combination of education and experience.
3. Third party billing guidelines and knowledge. Excellent interpersonal and communication skills. Good organizational skill.
4. Experience working with automated billing systems and knowledge of Microsoft Word, Microsoft Excel.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.50 - $ 23.08 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) ED Patient & Family Relations Support Spec2024-01-07T11:08:25-05:00https://universityofrochester-veterans.jobs/4F12F7A5F7A847E0956C3C91F83C83D926GENERAL PURPOSE:
Works directly with hospital patients and their families in the Emergency Department to address any concerns, special needs or care issues. Works at an inter-professional level with hospital staff and providers to solve patient and family concerns and is often responsible for de-escalating difficult situations. Meets/Interviews one on one with patients, families or visitors helping them understand the department system/patient flow, listen to any concerns and help resolve any issues they can in real-time. Investigates and directs inquiries or complaints to appropriate hospital staff members and follow-up to ensure satisfactory resolution. Assists staff members who request intervention in diffusing difficult or volatile patient, family, and visitor situations. Problems encountered often involve a high level of complexity and requires a great deal of creative problem solving. Very sensitive and complex patient care issues frequently arise in the ED setting. Innovation and fast paced out of the box thinking must be used. Position is serving all populations in an often unpredictable, challenging healthcare environment
**JOB DUTIES AND RESPONSIBILITIES:**
1. Ensures patient family experience is satisfactory: Investigates and resolves complaints, concerns and other feedback for Main ED, Pediatric ED, OBS I & II, all Urgent Cares and Strong West ED. Directs inquires and complaints to appropriate staff/leadership when unable to resolve independently. Acts proactively to prevent complaints by taking action or speaking with staff/leadership when a problem is developing. Offers suggestions to resolve potential complaints. Communicates frequently with patient family concerning resolution. Keeps complaint information confidential.
2. De-escalation of Patient Concerns: Frequently required to de-escalate situations where patients/visitors are extremely upset over long wait times or perceived lack of care. Work closely with SW, DPS, triage nurse, ambassadors, CRN, charge nurse to assure communication and patient flow
3. Rounding: Monitors dementia/confused patients to ensure they are safe in chair or bed. Reports any safety concerns or other issues to LPN and/or: bedside nurse. Responds to other areas when called/paged. Ensuring call light and phones are within reach, provides comfort items such as pillows, blankets, ice chips and hot/cold packs.
4. Monitoring the ED Waiting Room: Assists in keeping patients calm and updated as much as possible. Frequently listens to patients c/o worsening clinical assessment and bringing the patient for re-assessment or to the attention of the triage nurse. Many times communicates with and updating patients with severe medical, behavioral, and mental complexities. Recognizes signs of persons experiencing stress or personal trauma and takes appropriate action. Utilizes service recovery activities as applicable. Displays a caring and courteous attitude and represents the hospital in a positive manner 100% of the time. Resolves conflict and maintains an I CARE approach.
5. Patient Belongings Management: Ensures that patient belongings are secured upon admission and stored appropriately. Maintains storage of glasses, hearing aid, dentures and other valuables according to policy. Maintains order and identification of belongings that can be identified easily by nursing staff. Documents when belongings/valuable leave with patients upon discharge.
Other duties as assigned.
**QUALIFICATIONS:**
Associate's degree required. 2 years of customer service experience or clinical experience in a medical setting required or equivalent combination of education and experience. Excellent interpersonal and communication skills required as well as the ability to deal effectively with the public, staff and volunteers. Required to present a caring and empathetic disposition. Proficiency in Microsoft Office Suite required. Detail oriented with strong organizational/prioritization skills required and ability to work independently under general guidance.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.50 - $22.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) ED Patient & Family Relations Support Spec2024-01-07T11:08:25-05:00https://universityofrochester-veterans.jobs/6AA59023DF494AA9A6201493A2AFD98226GENERAL PURPOSE:
Works directly with hospital patients and their families in the Emergency Department to address any concerns, special needs or care issues. Works at an inter-professional level with hospital staff and providers to solve patient and family concerns and is often responsible for de-escalating difficult situations. Meets/Interviews one on one with patients, families or visitors helping them understand the department system/patient flow, listen to any concerns and help resolve any issues they can in real-time. Investigates and directs inquiries or complaints to appropriate hospital staff members and follow-up to ensure satisfactory resolution. Assists staff members who request intervention in diffusing difficult or volatile patient, family, and visitor situations. Problems encountered often involve a high level of complexity and requires a great deal of creative problem solving. Very sensitive and complex patient care issues frequently arise in the ED setting. Innovation and fast paced out of the box thinking must be used. Position is serving all populations in an often unpredictable, challenging healthcare environment
**JOB DUTIES AND RESPONSIBILITIES:**
1. Ensures patient family experience is satisfactory: Investigates and resolves complaints, concerns and other feedback for Main ED, Pediatric ED, OBS I & II, all Urgent Cares and Strong West ED. Directs inquires and complaints to appropriate staff/leadership when unable to resolve independently. Acts proactively to prevent complaints by taking action or speaking with staff/leadership when a problem is developing. Offers suggestions to resolve potential complaints. Communicates frequently with patient family concerning resolution. Keeps complaint information confidential.
2. De-escalation of Patient Concerns: Frequently required to de-escalate situations where patients/visitors are extremely upset over long wait times or perceived lack of care. Work closely with SW, DPS, triage nurse, ambassadors, CRN, charge nurse to assure communication and patient flow
3. Rounding: Monitors dementia/confused patients to ensure they are safe in chair or bed. Reports any safety concerns or other issues to LPN and/or: bedside nurse. Responds to other areas when called/paged. Ensuring call light and phones are within reach, provides comfort items such as pillows, blankets, ice chips and hot/cold packs.
4. Monitoring the ED Waiting Room: Assists in keeping patients calm and updated as much as possible. Frequently listens to patients c/o worsening clinical assessment and bringing the patient for re-assessment or to the attention of the triage nurse. Many times communicates with and updating patients with severe medical, behavioral, and mental complexities. Recognizes signs of persons experiencing stress or personal trauma and takes appropriate action. Utilizes service recovery activities as applicable. Displays a caring and courteous attitude and represents the hospital in a positive manner 100% of the time. Resolves conflict and maintains an I CARE approach.
5. Patient Belongings Management: Ensures that patient belongings are secured upon admission and stored appropriately. Maintains storage of glasses, hearing aid, dentures and other valuables according to policy. Maintains order and identification of belongings that can be identified easily by nursing staff. Documents when belongings/valuable leave with patients upon discharge.
Other duties as assigned.
**QUALIFICATIONS:**
Associate's degree required. 2 years of customer service experience or clinical experience in a medical setting required or equivalent combination of education and experience. Excellent interpersonal and communication skills required as well as the ability to deal effectively with the public, staff and volunteers. Required to present a caring and empathetic disposition. Proficiency in Microsoft Office Suite required. Detail oriented with strong organizational/prioritization skills required and ability to work independently under general guidance.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.50 - $22.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Unit Secretary2024-01-07T11:08:25-05:00https://universityofrochester-veterans.jobs/6C17D0DC3414402EB95447DCB8D58B7C26POSITION SUMMARY:
Provides clerical, receptionist, and customer service on patient care units while maintaining confidentiality.
TYPICAL DUTIES:
Transcription of patient care orders. Schedules tests and procedures with other departments. Completes and processes requisitions for tests, procedures, and equipment.
Obtains patient care equipment and/or supplies as requested by nurses and/or physicians. Notifies department of equipment that is in need of repair.
Participates in patient admissions, discharges, and transfers, according to unit requirements. Update patient care forms, e.g. patient census and diet order listing.
Greets and receives visitors and staff in a professional manner, giving appropriate directions and guidance. Provides courteous and accurate telephone coverage. Takes and delivers messages. Triages problems to appropriate person or department.
Maintains record of patient location when off-unit.
Communicates and works effectively with other departments on patient, staff and unit related matters. Follows directions of nurses, physicians, and other authorized personnel during emergencies.
Orders supplies/forms, assures their arrival, and restocks appropriately.
Maintains clean and orderly work environment.
Provides assistance on other units as necessary.
Assists with patient transport as needed.
QUALIFICATIONS:
High school education and 1 year of clerical experience, with demonstrated legible writing and verbal communication skills; or an equivalent combination of education and experience. Knowledge of medical terminology and basic computer skills preferred.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Union Notes**
No job description available
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $17.33 - $23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-01-07T11:08:23-05:00https://universityofrochester-veterans.jobs/02749C0F57F74DFEAEC65EBB1A54B4B326POSITION SUMMARY:
Under the direction of a licensed nurse, provides patient care by performing basic procedures and selected specialized procedures that contribute to the well being, comfort and safety of patients.
SUPERVISION AND DIRECTION EXERCISED:
None.
MACHINES AND EQUIPMENT USED:
A variety of technical and mechanical apparatus, measuring devices, and analysis and office equipment.
TYPICAL DUTIES:
1. Participates in the delivery of patient care by performing basic and specialized physical and psychosocial interventions as defined by the Patient Care Technician Skill Inventory. Tasks include collecting and recording of specimens and body fluids.
2. Under the direct supervision of a nurse, performs direct patient care affecting the well being, comfort and safety of patients.
3. Performs technical procedures and reports findings to the nursing staff. Tasks include: performing venipuncture for blood samples, performing EKG's, placing electrodes and obtaining telemetry readings.
4. Collects patient data as defined by the Skill Inventory List and documents these data on the appropriate flow sheets.
5. Collects specimens, performs basic tests or sends specimens to appropriate laboratory for analysis per Hospital policies.
6. Attends to patients' environmental needs by straightening belongings, offering comfort measures at the direction of the nurse.
7. Participates in Quality Assurance activities as directed by nurse.
8. Orients patient/family to unit and patient room, and provides copies of Patients' Bill of Rights, as directed by nurse.
9. Performs other duties as assigned by nurse to support unit functioning and patient care delivery.
REQUIREMENTS:
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant; Home Health Aide; EMT; Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
POSITION SUMMARY:
Under the direction of a licensed nurse, provides patient care by performing basic procedures and selected specialized procedures that contribute to the well being, comfort and safety of patients.
SUPERVISION AND DIRECTION EXERCISED:
None.
MACHINES AND EQUIPMENT USED:
A variety of technical and mechanical apparatus, measuring devices, and analysis and office equipment.
TYPICAL DUTIES:
1. Participates in the delivery of patient care by performing basic and specialized physical and psychosocial interventions as defined by the Patient Care Technician Skill Inventory. Tasks include collecting and recording of specimens and body fluids.
2. Under the direct supervision of a nurse, performs direct patient care affecting the well being, comfort and safety of patients.
3. Performs technical procedures and reports findings to the nursing staff. Tasks include: performing venipuncture for blood samples, performing EKG's, placing electrodes and obtaining telemetry readings.
4. Collects patient data as defined by the Skill Inventory List and documents these data on the appropriate flow sheets.
5. Collects specimens, performs basic tests or sends specimens to appropriate laboratory for analysis per Hospital policies.
6. Attends to patients' environmental needs by straightening belongings, offering comfort measures at the direction of the nurse.
7. Participates in Quality Assurance activities as directed by nurse.
8. Orients patient/family to unit and patient room, and provides copies of Patients' Bill of Rights, as directed by nurse.
9. Performs other duties as assigned by nurse to support unit functioning and patient care delivery.
REQUIREMENTS:
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant; Home Health Aide; EMT; Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Primary Care - Internal Medicine (Partners in Internal Medicine) - LPN 2 Outpt2024-01-05T21:38:11-05:00https://universityofrochester-veterans.jobs/B296924753344EC3A7096FB7F32A3EBA26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Primary Care - Internal Medicine (Westridge / Ridgewood Medical) - Registered Nurse-Level II2024-01-05T21:38:10-05:00https://universityofrochester-veterans.jobs/7D9A93C99B4D4A778C9E544163BAABE226Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The RN will be part of a team comprised of LPN’s, Ambulatory Techs, Physicians and APP’s. Responsibilities include telephone triage, direct patient care, medication/vaccine administration, minor laboratory testing as well as patient teaching and health education. Must possess strong assessment and communication skills along with the ability to work independently. Supervision of LPN’s, Ambulatory Tech as assigned. One to two years of experience in direct nursing care required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing.
Level I
Applicants will have less than 6-12 months of RN experience.
Level II
Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.00 - $42.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Oncology Clinic / Infusion Center - Wilmot Cancer Institute at Interlakes Canandaigua/East Side - Registered Nurse 2 Outpatient...2024-01-05T21:38:10-05:00https://universityofrochester-veterans.jobs/739378D861A34FC584D8DE2F95CA86B526Responsibilities
Recent acute care and oncology experience preferred. Responsibilities include: care coordination, telephone management, and patient education. IV skills and access device skills are required. Must possess strong interpersonal and communication skills, demonstrate autonomous decision-making, and have excellent assessment skills. Successful candidate must demonstrate a strong commitment to the UR medicine’s core values of people, excellence and teamwork.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.00 - $42.90
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position available, days.(USA-NY-Rochester) Outpatient Access Specialist2024-01-05T21:38:08-05:00https://universityofrochester-veterans.jobs/37E24434C01C4037A4FBEB4BDCA9F64326GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider.
Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patient special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS:**
+ High School diploma required
+ 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) 73400 - Solid Organ Transplant - Level IV - Asst Nurse Manager2024-01-05T21:38:08-05:00https://universityofrochester-veterans.jobs/2F7598C08FB044CABC294FD96F01884E26Responsibilities
The focus of the unit population is liver and kidney transplant patients. Demonstrates the ability to function collaboratively in the leadership role as an advocate for change with a positive attitude and good interpersonal skills. Responsibilities include clinical leadership for nursing practice on the unit. The new nurse leader will assume an integral role in education, performance improvement, coordination, communication, and allocation of unit resources with a multidisciplinary approach to care. Will mentor and support unit based staff.
**Qualifications**
Requires a BSN or matriculation in a BSN program from an accredited Nursing Program and an active New York State license in good standing. Applicants will have a minimum of 5 years or RN experience. This position is a member of the unit/service leadership team, demonstrates the ability to develop standards of care, unit/service goals, and objectives, and provides consultation and expertise in delivering patient care.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.75 - $58.45
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT position, D/E/N, 8 and 12 hour shifts, weekends and holidays as agreed upon by unit leadership.(USA-NY-Rochester) Advanced Imaging Scheduler2024-01-04T21:48:15-05:00https://universityofrochester-veterans.jobs/DBA4DF5F8ADB48C290C29A4509F4EA2D26POSITION SUMMARY:
Performs complex secretarial and administrative duties, in a fast-paced environment with minimal direction and considerable latitude for independent judgment, in support of the clinical programs for patients undergoing advanced imaging procedures. This may include, but is not limited to anesthesia/sedation services, hydration coordination or escalations for urgent add-ons. Must be a critical thinker able to optimize complicated and dynamic schedules with coordination of multiple resources. Must develop a close working relationship with providers and staff so that care coordination and use of services can be optimized.
Coordinate clinical services, schedule and billing opportunities for patients requiring sedation or anesthesia for advanced imaging exams.
Completes the tasks of reception, registration, charge capture and charge entry, appointment scheduling, eRecord task management, In Basket management and telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate billable services. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Must be able to make complex decisions.
**TYPICAL DUTIES:**
**Provider Assistant**
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers and resources. Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider’s patient notes.
+ Researches hospital medical records for information required for services to be completed.
**Procedural Scheduling**
+ Collaborates with multiple service lines regarding direct patient care needs and coordinates appointments as necessary.
+ May schedule sedation or anesthesia resources for both pediatric and adult patient populations.
+ Negotiates procedure/advanced imaging schedule by communicating complex details to imaging modality, Imaging-nursing/G-GCH nursing, imaging central scheduling, anesthesia scheduling, and procedural sedation sites including but not limited to, pediatric treatment center (AC6), pediatric hospital team 8N, and radiation oncology.
+ Using independent judgment authorizes overbooking and rearranging of providers schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying necessary protocols for scheduling.
+ Based on the nature of the upcoming visit, varies patient education and follow up details accordingly in relation to the planned activities.
**Patient Liaison**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing paperwork.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
**Other Office Management**
Coordinates work with attending physicians, residents, APP’s and technologists. Manages all incoming requests for attending physicians, residents, APP’s and technologists assuring that all correspondence receives timely attention and is followed up appropriately. Coordinates transfer of patient studies to and from other hospitals and physician offices as needed. Assists with onboarding process by training incoming staff. Functional knowledge of various office equipment. Provides coverage for absences within the division, and within the department when requested.
Other duties as assigned
**QUALIFICATIONS:**
+ High School Diploma required. Associate's degree in Medical, Secretarial, billing or related field preferred.
+ Two years relevant experience required or an equivalent combination of education and experience required.
+ Medical Terminology and experience with appointment scheduling software, electronic medical records and Microsoft programs are desired. Demonstrated excellent interpersonal skills, customer service skills and organizational skills are essential.
+ Experience scheduling anesthesia services and coordinating multiple services preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.50 - $24.05 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Pain Treatment Center - Nurse Manager, Level V2024-01-04T21:48:12-05:00https://universityofrochester-veterans.jobs/362EA64416D447AA90FF12CE8DD3E94126Responsibilities
Exciting growth opportunity for those interested in pursuing leadership in a busy, fast paced procedural area. Responsibilities include, but are not limited to; monitoring of daily activities, staffing, the facilitation of, and ability to provide clinical care for patients with acute and chronic pain. Lead a diverse team of techs and nurses in both procedural and office based work environments. Procedural area utilizes fluoroscopy and moderate sedation for a wide range of procedures. Work together with ambulatory leadership, administration, and practice managers to achieve departmental goals. Interpret policy, establish and maintain standards of practice consistent with the University. Ideal candidates should be motivated, have strong interpersonal and communication skills with a positive can-do attitude, and role model IICARE values. Ability to work in a team setting and provide compassionate, quality care to patients with acute and chronic pain issues is essential. Previous leadership experience preferred, but not required. Requires NYS license and a Bachelor’s Degree in Nursing.
**Qualifications**
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Manager directs all aspects of patient care, which includes managing nursing personnel and material resources in a cost-effective manner, unit planning and the initiation of innovative clinical and management practices with emphasis on retention strategies.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 92,414 - $129,376 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available(USA-NY-Rochester) Primary Care - Family Medicine (Tow Path-Bushnell's Basin) - LPN 2 Outpt2024-01-03T21:48:18-05:00https://universityofrochester-veterans.jobs/EBF4EFF9627B48D0A6D599E95836EE8826Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Family Medicine practice providing outpatient services for all ages from Newborn to Senior. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APPs. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. Pediatric experience preferred. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Primary Care - Internal Medicine (Spencerport Strong West) - LPN 2 Outpt2024-01-03T21:48:17-05:00https://universityofrochester-veterans.jobs/A5F6608C540C4CFBBBF706497B6EF1C226Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Primary Care - Internal Medicine (Pulsifer Medical Associates) - LPN 2 Outpt2024-01-03T21:48:17-05:00https://universityofrochester-veterans.jobs/AC9D4F2FAFEC42DA9967AFE35786DB9926Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Primary Care - Internal Medicine (Olsan Medical Group) - LPN- 2 Outpt2024-01-03T21:48:17-05:00https://universityofrochester-veterans.jobs/C5939F0AEADC446190ACAAA1A6C166B526Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Primary Care - Internal Medicine (Panorama) - LPN 2 Outpt2024-01-03T21:48:17-05:00https://universityofrochester-veterans.jobs/CB12FA3390D74B57A126448D4090553C26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available (36 hours) days, Monday – Friday, No Holidays!(USA-NY-Rochester) Primary Care - Internal Medicine (Rochester) - LPN 2 Outpt2024-01-03T21:48:16-05:00https://universityofrochester-veterans.jobs/7C9DA7C1F4EF45BAA99A5C64A43166C926Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Primary Care - Family Medicine (Manhattan Square) - LPN- 2 Outpt2024-01-03T21:48:16-05:00https://universityofrochester-veterans.jobs/88E793594BDE44B3AEE620C6BF203CA926Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! The Manhattan Square Family Medicine practice provides outpatient services for all ages from Newborn to Senior. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. Pediatric experience preferred. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Primary Care - Family Medicine (North Greece) - Registered Nurse-Level II2024-01-03T21:48:16-05:00https://universityofrochester-veterans.jobs/97C2F7F7F5EF4407ADEE4561E2D122B726Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Family Medicine practice providing comprehensive outpatient care to patients of all ages from Newborn to Seniors. Includes preventative health maintenance, chronic and acute care needs. The RN will be part of a team comprised of LPN’s, Ambulatory Techs, Physicians and APP’s. Responsibilities include telephone triage, direct patient care, medication/vaccine administration, minor laboratory testing as well as patient teaching and health education. Must possess strong assessment and communication skills along with the ability to work independently. Supervision of LPN’s, Ambulatory Techs as assigned. Pediatric experience required. One to two years of experience in direct nursing care.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing.
Level I
Applicants will have less than 6-12 months of RN experience.
Level II
Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.00 - $42.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Imaging Information Intake Specialist2024-01-03T21:48:16-05:00https://universityofrochester-veterans.jobs/8D32B87C236E48979BE9C22A08E3C44826POSITION SUMMARY:
The Imaging Information Intake Specialist provides key support to the URM Radiology department. This team facilitates critical triage between other physicians and Radiologists, early identification and reporting of critical findings, as well as facilitates the image ingestion and distribution for outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The candidate should possess excellent customer service skills and ability to handle multiple incoming and critical situations simultaneously. The Imaging Information Intake Specialist provides key support to the URM Radiology department. This team facilitates critical triage between other physicians and Radiologists, early identification and reporting of critical findings, as well as facilitates the image ingestion and distribution for outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The candidate should possess excellent customer service skills and ability to handle multiple incoming and critical situations simultaneously.
**TYPICAL DUTIES:**
**Image Transfer and Image Intake Management:**
+ Fulfill requests from Providers of CD uploads to PACS and nominations on Powershare
+ Utilize Powershare for image transfer to Eview/EMR
+ Generate order of foreign study in RIS under SMH MRN and unique accession number
+ Nominate studies to PACS in Powershare using SMH MRN and accession number
+ Validates studies in eView to assure all images were sent and patient demographics are accurate
Obtain outside studies from other hospitals/Imaging sites when requested from Providers and/or Radiologists utilizing the Powershare application whenever possible
**Triaging calls to appropriate section:**
+ Provide first level Help Desk phone support for large group of UR Physicians in need of a Radiologist to answer questions related to patient care/diagnosis/treatment plan. Triage calls to the appropriate organ-based section on questions provided using critical thinking to assure you are meeting the customer’s needs in a timely fashion.
+ Receive and triage phone calls of studies with no dictation in need of an urgent verbal read from all locations and ordering offices.
+ Triage calls from Physicians and/or ordering offices with questions. Call offices per request from the Radiologist to reach a provider who has a question regarding ordered exam while they are protocolling requests.
+ Receive, resolve, or triage if necessary regional hospitals / Urgent Care Centers inquiries for STAT reads.
**Ultra Mobile Imaging/Buffalo Pediatric/Auburn Hospital/Urgent Care Center read requests**
+ Receive notification from site of image transfer to Powershare in need of STAT read
+ Perform patient registration in eRecord (HIS) and eView (RIS)
+ Nominate study from Powershare to PACS, entering UR Patient demographics MRN and Accession #
+ Monitor exam to meet expected turn-around time for dictation (UltraMobile:2 hours/ Buffalo Pediatric Urgent Care: 30 minutes/ Auburn Hospital: 60 minutes), escalate to appropriate organ-based reading section for read if necessary.
**Attorney/Subpoena requests for Digital images:**
+ Grant requests for digital images from law firm and subpoena requests ensuring all SOP and legal guidelines followed.
+ Provide invoice and receive and process payment.
+ Burn requested images, validate images and mail out CD
+ Scan packet once CD is mailed into Primordial
**Primordial dashboard:**
+ Monitor dashboard for critical results and/or significant findings reported by Radiologists:
+ Provide first hand response to Radiologists requests to contact Physicians to patch into Radiologist for STAT findings of patients Imaging studies performed at UR Medicine, Strong West, Science Park, Greece sports, Clinton Crossing Orthopedics, All UR Medicine Urgent Care Centers, Auburn, Noyes and FF Thompson.
+ Image QC’s entered by Radiologists: communicate to modality section Supervisor. Monitor to assure Supervisor has addressed the QC and closes the job on Primordial to remove from the list.
+ Call results for all Hospitals listed above- “Clerical to call results” requests: Contact Physician and interpret results of imaging study of their patient. Triage phone calls to appropriate organ-based section if Physician is in need of speaking to a Radiologist for further evaluation of their patient.
+ Close significant finding or clerical to call event on Primordial dashboard once request has been completed.
**Addendums to finalized reports:**
+ Email appropriate Radiologist to inform them of an issue reported and addendum needed from the requesting Physician for Imaging study
**Other duties as assigned**
**QUALIFICATIONS:**
+ High School Diploma required
+ 2 years related work experience
+ or equivalent combination of education and experience required
+ Medical terminology preferred.
+ Experience with information technology and demonstrated ability to utilize computers and wide variety of software programs preferred.
+ Demonstrated skills related to achievement of customer satisfaction preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.50 - $ 24.05 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Imaging Information Intake Specialist2024-01-03T21:48:15-05:00https://universityofrochester-veterans.jobs/4730834F46EA42999FBE004E87ED91BF26POSITION SUMMARY:
The Imaging Information Intake Specialist provides key support to the URM Radiology department. This team facilitates critical triage between other physicians and Radiologists, early identification and reporting of critical findings, as well as facilitates the image ingestion and distribution for outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The candidate should possess excellent customer service skills and ability to handle multiple incoming and critical situations simultaneously. The Imaging Information Intake Specialist provides key support to the URM Radiology department. This team facilitates critical triage between other physicians and Radiologists, early identification and reporting of critical findings, as well as facilitates the image ingestion and distribution for outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The candidate should possess excellent customer service skills and ability to handle multiple incoming and critical situations simultaneously.
**TYPICAL DUTIES:**
**Image Transfer and Image Intake Management:**
+ Fulfill requests from Providers of CD uploads to PACS and nominations on Powershare
+ Utilize Powershare for image transfer to Eview/EMR
+ Generate order of foreign study in RIS under SMH MRN and unique accession number
+ Nominate studies to PACS in Powershare using SMH MRN and accession number
+ Validates studies in eView to assure all images were sent and patient demographics are accurate
Obtain outside studies from other hospitals/Imaging sites when requested from Providers and/or Radiologists utilizing the Powershare application whenever possible
**Triaging calls to appropriate section:**
+ Provide first level Help Desk phone support for large group of UR Physicians in need of a Radiologist to answer questions related to patient care/diagnosis/treatment plan. Triage calls to the appropriate organ-based section on questions provided using critical thinking to assure you are meeting the customer’s needs in a timely fashion.
+ Receive and triage phone calls of studies with no dictation in need of an urgent verbal read from all locations and ordering offices.
+ Triage calls from Physicians and/or ordering offices with questions. Call offices per request from the Radiologist to reach a provider who has a question regarding ordered exam while they are protocolling requests.
+ Receive, resolve, or triage if necessary regional hospitals / Urgent Care Centers inquiries for STAT reads.
**Ultra Mobile Imaging/Buffalo Pediatric/Auburn Hospital/Urgent Care Center read requests**
+ Receive notification from site of image transfer to Powershare in need of STAT read
+ Perform patient registration in eRecord (HIS) and eView (RIS)
+ Nominate study from Powershare to PACS, entering UR Patient demographics MRN and Accession #
+ Monitor exam to meet expected turn-around time for dictation (UltraMobile:2 hours/ Buffalo Pediatric Urgent Care: 30 minutes/ Auburn Hospital: 60 minutes), escalate to appropriate organ-based reading section for read if necessary.
**Attorney/Subpoena requests for Digital images:**
+ Grant requests for digital images from law firm and subpoena requests ensuring all SOP and legal guidelines followed.
+ Provide invoice and receive and process payment.
+ Burn requested images, validate images and mail out CD
+ Scan packet once CD is mailed into Primordial
**Primordial dashboard:**
+ Monitor dashboard for critical results and/or significant findings reported by Radiologists:
+ Provide first hand response to Radiologists requests to contact Physicians to patch into Radiologist for STAT findings of patients Imaging studies performed at UR Medicine, Strong West, Science Park, Greece sports, Clinton Crossing Orthopedics, All UR Medicine Urgent Care Centers, Auburn, Noyes and FF Thompson.
+ Image QC’s entered by Radiologists: communicate to modality section Supervisor. Monitor to assure Supervisor has addressed the QC and closes the job on Primordial to remove from the list.
+ Call results for all Hospitals listed above- “Clerical to call results” requests: Contact Physician and interpret results of imaging study of their patient. Triage phone calls to appropriate organ-based section if Physician is in need of speaking to a Radiologist for further evaluation of their patient.
+ Close significant finding or clerical to call event on Primordial dashboard once request has been completed.
**Addendums to finalized reports:**
+ Email appropriate Radiologist to inform them of an issue reported and addendum needed from the requesting Physician for Imaging study
**Other duties as assigned**
**QUALIFICATIONS:**
+ High School Diploma required
+ 2 years related work experience
+ or equivalent combination of education and experience required
+ Medical terminology preferred.
+ Experience with information technology and demonstrated ability to utilize computers and wide variety of software programs preferred.
+ Demonstrated skills related to achievement of customer satisfaction preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.50 - $ 24.05 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Primary Care - Internal Medicine (Artemis, Lac de Ville) - LPN 2 Outpatient2024-01-03T21:48:15-05:00https://universityofrochester-veterans.jobs/3F51A5950FB94C24B55929C3EB25C50C26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00-29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Primary Care - Internal Medicine (Southview) - LPN 2 Outpt2024-01-03T21:48:15-05:00https://universityofrochester-veterans.jobs/2A322F1289FE49329F4A5DAD4952FB2D26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days,(USA-NY-Rochester) Primary Care - Support Nurse - LPN 2 Outpt2024-01-03T21:48:15-05:00https://universityofrochester-veterans.jobs/513FE011E05B4178880A665AF07FF7D926Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! The Support Nurse, helps to support all offices within the Primary Care Network. They are utilized largely as clinical float staff for offices in need, as well as mentors and preceptors to LPNs and Ambulatory Techs, providing orientation and training as needed. Pediatric and Primary Care experience is required, as the Support Nurse will be providing outpatient services for all ages from Newborn to Senior. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using the EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. Special Projects as assigned. At least 6 months in direct nursing care preferred.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Primary Care - Internal Medicine (Artemis, Lac de Ville) - Registered Nurse-Level II2024-01-03T21:48:14-05:00https://universityofrochester-veterans.jobs/054638B6E3564CAAB9122682702057CE26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The RN will be part of a team comprised of LPN’s, Ambulatory Techs, Physicians and APP’s. Responsibilities include telephone triage, direct patient care, medication/vaccine administration, minor laboratory testing as well as patient teaching and health education. Must possess strong assessment and communication skills along with the ability to work independently. Supervision of LPN’s, Ambulatory Tech as assigned. One to two years of experience in direct nursing care required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing.
Level I
Applicants will have less than 6-12 months of RN experience.
Level II
Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.00 - $42.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, days, Monday – Friday, No Holidays!(USA-NY-Rochester) Clinical Team Associate2024-01-02T21:38:22-05:00https://universityofrochester-veterans.jobs/E4EA9CD24C61407089149BA7944A9B8626POSITION SUMMARY:
Under general direction from Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train, and coordinate activities of peers or support staff.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamap, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES**
1. Collects and transcribes patient data (history, condition, care plan, procedures, consultation, prescriptions and orders, etc.) in electronic medical record following established protocol.
2. Coordinates patient flow in/out of exam rooms. Escorts patients from waiting area to exam areas; answers patient questions and assists with clinic visit.
3. Ensures that clinic exam rooms are clean, orderly and well-stocked (forms, supplies, etc.). Serve as a liaison between physicians, patients, and schedulers to facilitate patient care.
4. Answers telephones in a professional manner relaying messages appropriately and following up as appropriate.
5. May attach patients to diagnostic and medical equipment (as stated above).
6. Checks and calibrates equipment according to equipment protocol. Sets up and maintains sterile field as required; preps instrument tray procedure. Sterilizes instruments and equipment following established protocol.
7. Assists with patient scheduling and registration; orients new staff and other administrative duties as assigned.
**QUALIFICATIONS:**
High School diploma or equivalent plus three years of experience in a patient care setting; or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - $22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) PM&R - Interventional Spine - Nurse Practitioner/Physician Assistant2024-01-02T21:38:18-05:00https://universityofrochester-veterans.jobs/10A7B69774B647AA951F1BD439CA844126Responsibilities
Work collaboratively with all members of the health care team in a new, state of the art facility to provide high quality independent care to adult spine patient population, managing neck and back pathology and associated pain in an outpatient setting with opportunity for in office procedures. Strong communication and clinical skills required. MS degree and the ability to bill all insurers is required. The APP will participate in the education of learners (residents, students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Medical Services
**Full/Part Time:**
**Schedule:** FT position available, 40 hours, Primarily Days, 8-hour shifts(USA-NY-Rochester) SS Tech I2024-01-01T21:23:09-05:00https://universityofrochester-veterans.jobs/A808F1DFAF0B4EC7B20D2A36949E4C9D26Responsibilities
**Position Summary**
Under the direction of a licensed nurse, provides patient care by performing basic procedures and selected specialized procedures that contribute to the well being, comfort and safety of patients. Performs technical procedures and reports findings to the nursing staff. Tasks include: performing venipuncture for blood samples, performing EKGs, placing electrodes and obtaining telemetry readings. Collects specimens, performs basic tests or sends specimens to appropriate laboratory for analysis per Hospital policies.
Candidates must be available for rotating shifts, and every other weekend and holiday.
**Requirements**
Requires high school diploma or GED and two years of experience in health care delivery in positions such as: Nursing Assistant; Home Health Aide; EMT; Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 16.50 - $ 21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Central Administration
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) SS Food Service Assistant - Medical Center2024-01-01T21:23:08-05:00https://universityofrochester-veterans.jobs/82FA6BD523CC4D2B8948EC69EF5CE9D026Responsibilities
**Position Summary**
Provides temporary support to Food & Nutrition at URMC, in a variety of roles, including, but not limited to: the preparation of sandwiches or hot meals, cleaning tables, washing dishes, serving staff, and/or the general public. Candidates must be available for rotating shifts, and every other weekend and holiday.
**Requirements**
In order to qualify for an interview, candidates must have one year of recent, related experience. HS diploma or GED preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 16.50 - $ 21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Central Administration
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) SS Aide V - Skilled Trades2024-01-01T21:23:07-05:00https://universityofrochester-veterans.jobs/5E02762581E14C0FA64083A442AC95D226Responsibilities
**Position Summary:**
Provides temporary support in the University, Hospital and Medical Center facility departments. Candidates with experience in heating and air conditioning, plumbing, painters, electrical, and carpentry are encouraged to apply.
Candidates must be available for varied shifts and possible weekends and holidays.
**Requirements:**
In order to qualify for an interview, candidates must have prior related experience. HS diploma or GED preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 16.49 - $ 32.69 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Central Administration
**Full/Part Time:** TAR
**Opening:**