University of Rochester Sr. Analyst Programmer, Pharmacy IT in Rochester, New York


Full Time 40 hours Grade 054 Pharmacy SMH


General Purpose:

The Sr. Analyst Programmer, Pharmacy IT analyst is a member of a cross-functional team where teamwork, collaboration, challenges and continuous learning are the norm. The primary responsibilities of the position include: recommending, planning, evaluating and translating clinical practice/operations into electronic content and workflows using electronic information systems for Strong Memorial (SMH) Hospital, Highland Hospital (HH) or Ambulatory care related to the medications and pharmacy build. The primary goals of this position include: improving pharmacy operations, standardizing processes, gaining workflow efficiencies, and improving patient care using IT resources. This individual will be responsible maintaining the IT support (Servers, interfaces, databases and set-up) of ancillary pharmacy (non-eRecord) systems as well as a functional knowledge of eRecord willow functionality for the inpatient workflow and Script-pro for the outpatient workflow. Other analyst attributes include: coordinating projects and activities, providing effective communications, and interacting with a diverse team as well as the Hospital and Medical Center management and staff. Must be very knowledgeable of organization’s policies, procedures, and clinical operations.

Specific Responsibilities:

Under the general direction of the Associate Director of Pharmacy Informatics, conforming to URMC and ISD policy but retaining latitude for independent judgment and initiative:

  • Provides on-going pharmacy application support to existing users.
  • Trouble shoots operational issues and problems with the pharmacy applications.Communicates and coordinates problem solving with appropriate internal and external sources.
  • Reviews interface error transactions logs on a routine basis.Takes immediate action to resolve any problems.
  • Maintains database updates, testing and maintenance for the pharmacy information systems and medication databases.
  • Performs ongoing assessment of pharmacy hardware to assure maximum benefit of the systems.Installs the pharmacy specific client on new pharmacy workstations as needed.
  • Manages monthly and ad hoc reports and compliance exports.
  • Partners with the Pharmacy IT team with the installation, implementation, maintenance and upgrade of pharmacy information and automation technology systems.To include, but not limited to:
  • Strong and Highland Inpatient Pharmacies(eRecord, Controlled Access Cabinets,Automated dispensing systems, TPN Compounder, IV robotics)
  • Strong and Highland Outpatient Pharmacies (eRecord, Pharmacy Information Systems, Automated Dispensing Systems)
  • Assist with maintaining and coordinating Pharmacy Intranet and Internet web sites
  • Works collaboratively with system vendor(s) to resolve user issues as they develop.
  • Provides training of pharmacy personnel in the use of the pharmacy information systems.
  • Develops and prepares Policies and Procedures for the use of the pharmacy information systems. Develops a log specifying when report/jobs need to be run.Revises the policies and procedures/logs yearly or as necessary.Develops and maintains detailed policies on down-time procedures.


  • Bachelor’s degree and 3-4 years of related experience, preferably 1-2 years in a supervisory capacity; or an equivalent combination of education and experience.
  • Preferred medical center experience (minimum of three years) in health care setting, preferably within ISD, HH, SMH or Ambulatory care.
  • Preferable experience in hospital pharmacy or community pharmacy practice site.
  • Possesses knowledge of clinics, physician practices, and/or hospital operations, procedures/functions and the relationships between them.
  • Strong attention to detail, ability to develop creative solutions to complex problems, and develop critical thinking skills.
  • Displays a solid technical aptitude; understanding of computer systems, interfaces, software, and IT functions.
  • Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and work to a project plan.
  • Strong communication, team work, and follow-up skills.
  • Some familiarity with Meaningful Use (ARRA) as well as HIPAA, JCAHO, 340B and other regulations that impact clinical practice.

EOE Minorities/Females/Protected Veterans/Disabled

Job Title: Sr. Analyst Programmer, Pharmacy IT

Location: Strong Memorial Hospital

Job ID: 201892

Regular/Temporary: Regular

Full/Part Time: Full-Time