University of Rochester In-House Coordinator in Rochester, New York


Full Time 40 hours Grade 052 Organ Procurement Org





The In-house Coordinator (IHC) actively supports the mission and goals of Finger Lakes Donor Recovery Network (FLDRN). The IHC works with health care professionals in the assigned hospital(s) to increase organ and tissue donation. The IHC will accomplish this by identifying/evaluating potential organ donors, and by offering the opportunity for donation to potential donor families with the desired result of authorization for donation. This position will be responsible to facilitate and increase engagement of healthcare professionals to promote organ and tissue donation in the facilities they serve.

Specific Responsibilities:

Under general direction with latitude for independent judgment and initiative

Identification and Family support of potential organ donors:

  • Makes daily rounds on clinical floors and coordinates all referrals cases during scheduled work hours.
  • Works with health care team members to identify potential organ donors and may help to determine medical suitability for organ and/or tissue donation through laboratory studies, medical record review, and obtaining med/social history.
  • Consults and collaborates with medical staff to provide optimal medical management of potential donors and to maximize organ suitability for transplantation.
  • Communicates with physicians and other health care team members to obtain information about the patient’s hospital course and family’s understanding of the patient’s condition.
  • Serves as an expert and spokesperson on family support and offering the opportunity of organ and tissue donation to potential donor families.
  • Increases authorization rates of organ and tissue donation by offering therapeutic interactions and interventions to the families of potential organ and tissue donors.
  • Works with patient care teams to establish appropriate communications relating to end of life care and decisions (huddle process).
  • Works with patient care team to determine who is best to approach each individual family and offer the opportunity of organ and tissue donation.
  • Completes all documentation relating to obtaining consent/authorization for donation as required.

Donation Process:

  • Communicate with FLDRN team (Medical Director, AOC, Charge, OPC, FS, HD, etc) case updates and additional support needed to move donation process forward.
  • May assist with communication with all hospital departments related to recovery activity, such as medical examiner/coroners and/or pathologists as appropriate.
  • Completes all FLDRN paperwork associated with local donor referrals, organ donors accurately and in a timely manner.
  • Keeps current on existing FLDRN clinical policies and procedures
  • Displays a caring and courteous attitude at all times, represents FLDRN in a positive manner; demonstrates regard for the dignity and respect of all patients, donor families and other agencies.
  • Maintains the confidentiality of information related to patents, donor families and other agencies
  • Maintains proper attitude, attendance and punctuality to ensure that the hospital or FLDRN are operated in an efficient and effective manner.
  • Works to promote and participate in a team approach with other staff members in order to succeed with FLDRN goals.

Hospital Development:

  • Responsible for performing medical record reviews in assigned hospital(s) according to assigned schedule.
  • Responsible for providing FLDRN sponsored professional education and in-service programs within assigned hospital(s) for the nursing, medical and ancillary staff.
  • Develops thorough working knowledge of the political and internal structures within hospitals and uses this knowledge to develop and execute a plan to improve the organ and tissue donation process.This plan will be shared with hospital leadership to achieve mutually agreed upon goals
  • Presents post donor conferences
  • Develop strong working relationships within hospital to drive donation forward
  • Collaborate with internal FLDRN departments to optimize the donation environment

Additional Responsibilities:

  • Attends mandatory continuing staff education and required meetings.
  • Maintains updated knowledge of OPTN/UNOS policy and other regulations.
  • Participates in special events related to FLDRN objectives, i.e. Donate Life Month, support groups, and any other activities identified.
  • Serves as liaison with designated groups involved in organ/tissue donation in our service area.
  • Assists and supports the development of abstracts and research projects.


Bachelor's Degree in Nursing or Physician's Assistant and two to three years of experience or an equivalent combination of education and experience. Experience in Critical Care Nursing desired; prefer Registered Nurse or Physician's Assistant; Master’s level prepared R.N. licensed in New York State


Previous experience with Nursing Leadership/Management, customer service a plus; must possess excellent communication, critical thinking and creative problem solving skills.

EOE Minorities/Females/Protected Veterans/Disabled

Job Title: In-House Coordinator

Location: Strong Memorial Hospital

Job ID: 201980

Regular/Temporary: Regular

Full/Part Time: Full-Time