University of Rochester Immigration Advisor in Rochester, New York


Full Time 40 hours Grade 052 International Services Office


8 AM-5 PM


General Purpose:

Under general direction of the Associate Director for Student Services, with latitude for independent judgement, provides immigration sponsorship and related services for over 3600 currently enrolled and recently graduated F-1 and J-1 international students and their dependent family members. Advises on a wide variety of complex immigration, academic, cultural, and personal issues. Working in conjunction with the ISO Student Services team, offers coordinated support for international populations throughout the University, and the academic units and departments that host them. Manages a large and diverse caseload throughout the student lifecycle, including pre-arrival, enrollment, and up to 3 years beyond degree completion. Develops and delivers various orientation events, workshop presentations, online resources, and other programs and tools. Represents the ISO and University within various internal committees, and externally to government agencies and off-campus organizations. Maintains a creative, helpful, and pragmatic approach to address individual case needs and broader trends within the University community.


  • Immigration Regulatory Compliance:
  • Serve as F-1 Designated School Official (DSO) and J-1 Alternate Responsible Officer (ARO) on behalf of University.
  • Negotiate routine to more complicated case resolution with officials of various U.S. government agencies.
  • Evaluate and process sponsorship requests for new students, including visa determination for visiting activities.
  • Determine eligibility for off-campus employment, and authorize or recommend qualified work permissions.
  • Analyze relevant personal, program, and travel information to ensure UR compliance with required reporting.
  • Immigration Advising and Counseling:
  • Advise students on complex immigration requirements, permissions, benefits, applications, and procedures.
  • Counsel students facing various personal issues (social, academic, cultural, financial, health, taxation, etc.); anticipate potential immigration consequences or opportunities, and make appropriate resource referrals.
  • Offer instruction on logistical needs, such as U.S. Social Security Numbers, insurance, and tax reporting tools.
  • Advise dependent spouses/partners and children on immigration permissions, responsibilities, resources, etc.
  • Institutional Policy and Practice:
  • Develop, articulate, and adhere to internal guidelines for regulatory interpretations, office practices, etc.
  • Determine and explain immigration options with context of specific academic and administrative policies.
  • Train new UR administrators and departmental contacts on ISO requirements, forms, services, etc.
  • Cultivate a detailed and current knowledge of immigration regulations, government policy, and legal resources through regular review of published guidance and professional network communications.
  • Program Development, Service Delivery, and Communications:
  • Facilitate mandatory check-in, registration, orientation, and transition services for newly-arrived students.
  • Develop and deliver orientation program content and presentation materials for all University schools/units.
  • Design and implement various programs, instructional workshops, online video tools, and other resources.
  • Liaise and collaborate with campus offices and community groups to support UR international populations.
  • Develop and edit content for ISO newsletter, website, email blasts, social media, and other communication means.
  • Prepare and update forms, handouts, publications, and data collection tools, as needed.


Bachelor’s degree required; Master’s preferred. Minimum 1-2 years of experience working with international students in a higher education environment. Knowledge of current F-1 and J-1 regulations and SEVIS is needed; familiarity with Sunapsis is preferred. Excellent communication, interpersonal, and organizational skills are required. Ability to work both independently and as a constructive, collaborative member of team efforts, internally and across multiple academic units. Must possess well-developed research, analytical, writing, and presentation skills. Proficiency with Microsoft Office applications is necessary, and experience or comfort in learning new applications. Experience with cross-cultural exchange and/or studying or working overseas is strongly preferred. Ability to work occasional evening and weekend hours, as needed. Must be a U.S. citizen or Permanent Resident, per Federal regulations.

EOE Minorities/Females/Protected Veterans/Disabled

Job Title: Immigration Advisor

Location: Central Administration

Job ID: 202009

Regular/Temporary: Regular

Full/Part Time: Full-Time