University of Rochester Director, Enterprise Applications in Rochester, New York


Full Time 40 hours Grade 059 University IT / EA


8 AM-5 PM


Position Summary:

The University of Rochester (UR) is recruiting an experienced leader to oversee the Institution’s enterprise applications. This Director level position reports to the Vice President for Information Technology / Chief Information Officer (VP/CIO) and works closely with the Co-Deputy CIOs, along with other Directors on the University IT leadership team. With guidance from the VP/CIO, the Director will be accountable for leading the University’s enterprise application strategy, operations, and organization to best meet the needs of the institution.

Critical to this role is the ability to work in partnership across the institution in the visioning, delivery, and support of complex technology-enabled solutions. In collaboration with University colleagues, this position provides leadership to plan, develop, implement, and support enterprise-wide applications to meet the evolving needs of a world-class research University with an academic Medical Center. The Director participates in University-wide IT planning, governance, and policy development. In the context of significant changes occurring in higher education and healthcare, as well as substantial changes in methods of information technology delivery, this role has significant opportunity to be a thought leader, impacting university operations and information technology direction.

Operationally, this position assures appropriate oversight and 24/7 support for enterprise systems that support the University’s business functions. The Director is responsible for an application team of approximately 40 members, and is accountable for a multi-million dollar annual budget as well as numerous concurrent capital projects. The Director has responsibility for a broad range of technology services spanning finance, advancement, payroll, grants management, student administration, and learning management, among others.

Successful candidates will demonstrate an understanding of the higher education and healthcare environment as well as strategic, operational, and organizational excellence appropriate to the scale and complexity of the role. The candidate should demonstrate an understanding of the leadership principles, practices, and techniques necessary for success in a highly decentralized academic environment and exhibit a consistent record of achievement relating to the deployment and support of application technology in a complex environment. The Director of Enterprise Applications should be viewed as an authoritative expert in current practices relating to application deployment and operation.


Strategy and Collaboration

  • Establishes goals and objectives in coordination with the VP/CIO and various University advisory councils. Maintains a collaborative relationship with faculty, staff and students across the University, including key stakeholders in the Medical Center and Arts, Sciences & Engineering, to manage priorities, allocate resources efficiently, and ensure solutions are architected for the institution and that a constituent focus is maintained.
  • Works closely with the Co-Deputy CIO in support of major projects and system modernization efforts. Collaborates with institutional and other IT leaders on the successful delivery of major projects.
  • In collaboration with the VP/CIO, other IT leadership, application team and University community, works with external subject matter experts and vendors to establish technology direction and strategies in alignment with institution goals.
  • Develops and maintains strong and lasting relationships with campus leaders, notably business officers and service directors that are key stakeholders in university-wide application use.
  • Serves as the University authority on emerging technologies related to enabling technologies and emerging technology practices.
  • Benchmarks peers, keeps abreast of IT market trends related to enterprise applications.Maintains contemporary skills in relevant fields and cultivates dialog and interaction with national thought leaders.
  • Represents the University as an information technology leader as appropriate, at local, state, and national levels regarding information technology as it applies to higher education and healthcare.


  • Maintains awareness of organizational and skill trends relevant to responsibilities.Interprets and acts to maintain relevance and advance organizational capabilities.
  • Cultivates trust and understanding with peers, demonstrating the ability to be an effective leader and team player.
  • Interprets external trends, news, and university events, to aid in supporting team’s understanding of the context of their work, clarifying strategic alignment of daily work.
  • Assures that staff is aware of the University’s mission and University IT priorities.
  • Guides, supervises, coordinates and evaluates the work of applications management and staff to ensure appropriate performance of the team.
  • Fosters an environment that is service focused, embraces the University IT values and recognizes team member contributions within the IT organization as well as across the University.
  • With the application team, develops professional development plans to allow staff to best meet the evolving needs of the institution and grow as IT professionals.
  • Provides leadership and mentorship to a team that welcomes, encourages and supports individuals who desire to contribute and benefit from the various missions of the University by recruiting and including diverse perspectives in all aspects of the organization’s operations.


  • Manages department budgets and resources in coordination with the VP/CIO and University IT Finance Team. Oversees the day to day operations and financial oversight of specific information technology systems and services.
  • Maintains all services within agreed parameters and service levels.
  • Ensures adherence to University policies and procedures related to management of systems. Informs the community about best practices. Directs implementation, administration and operational processes.
  • With other UR leaders, ensures service-appropriate disaster recovery and operational continuity of University systems.
  • Effectively manages relationships with relevant vendors and partners.
  • Participates in special projects as assigned by the VP/CIO.

Other duties as assigned.


  • Bachelor’s degree in information systems or related discipline required. Master's degree in relevant field is strongly preferred.
  • 7-10 years of progressive IT-related work experience in information systems with a focus on applications or related areas, preferably in a complex, higher education IT environment.
  • Demonstrated ability to develop information strategies for large, decentralized organizations.
  • Demonstrated expertise in successful implementation of technology-enabled enterprise solutions of relevant scale and complexity.
  • Demonstrated ability to work with diverse constituents to understand their needs in context, make recommendations, and document the business case for change where needed.
  • Excellent communication skills and demonstrated ability to successfully interface at all levels, including executive or board level.
  • Demonstrated track record of successfully managing teams of relevant size, skill, and diversity.
  • High level of integrity and excellent judgment.

EOE Minorities/Females/Protected Veterans/Disabled

Job Title: Director, Enterprise Applications

Location: Central Administration

Job ID: 201347

Regular/Temporary: Regular

Full/Part Time: Full-Time